This problem suddenly cropped up yesterday: A few minutes after I turn on my phone screen, dark bands start forming and after about 6 or 7 minutes, phone becomes very dark and unusable. Also, at this time, heavy image persistence develops (which goes after about a minute or two).
The screen leaves trails when I scroll through the homescreen. Now all these faults disappear if I turn off the phone screen for half an hour. Everything will be back to normal by then (and this normality holds for about a minute)
What could be the problem? (I have only dropped the phone one time recently and that was about a week ago and the phone fell on a carpet. I don't know if some water may have gotten into the phone: I was driving my bike in heavy rain, but I had a raincoat on)
(I have some images, but I cant post them, apparently because I am a new user)
oldbeginning said:
This problem suddenly cropped up yesterday: A few minutes after I turn on my phone screen, dark bands start forming and after about 6 or 7 minutes, phone becomes very dark and unusable. Also, at this time, heavy image persistence develops (which goes after about a minute or two).
The screen leaves trails when I scroll through the homescreen. Now all these faults disappear if I turn off the phone screen for half an hour. Everything will be back to normal by then (and this normality holds for about a minute)
What could be the problem? (I have only dropped the phone one time recently and that was about a week ago and the phone fell on a carpet. I don't know if some water may have gotten into the phone: I was driving my bike in heavy rain, but I had a raincoat on)
(I have some images, but I cant post them, apparently because I am a new user)
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Hi and thank you for using XDA Assist
Try asking here:
The experts which owns this device will know help you out better.
Good luck!
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hi,
newbie in this forum and newbie in using a phone running an operating system. please help.
bought the phone in late June 2008, received it before the month ended, installed TomTom Navigator 6 on it and tested the various hotspot around my place, happy with it and stashed the phone on a safe place in the closet as T-Mobile don't have 3G service. then last week I decided to get an ATT plan (can't stand the iPhone 3G ad) so I can tasted the blazing HSDPA speed.
last week on Wednesday I use the phone as a GPS to get me to a hotel I'm staying near the White House. it got me there no problem. then the next day, the horror started. I was trying to plot a walking course to many of the nearby "stuff to see" and the phone just sits there saying that it can't get a valid GPS signal. then I tried to go to Google Maps using IE. the screen started scrolling, literally scrolling, then when it stopped, whatever usually on the top ended up in the middle of the screen, the bottom ended up on the top, and the screen was "split" in 2 with the edges staying dead center. so I thought, ah, this phone is just too tired, it ran out of memory (as all windows always does ignoring how much ram you put, at least in my experience), so I press the power button to let it do the light sleep. when I turned it back on, the phone seems to work the problem out and I tested it by going online.... guess what, the screen started scrolling again and even adding "I can play dead". the screen is not responding to anything (touch, tap, swipe, rotating the scroll wheel, pressing the buttons) beside the power button that seemed to turn the display off. when I turned it back on, the screen just gives off some light on the sides, but that's it, the screen is blank. taking out the battery doesn't even fix the "blank" screen thing. the device seemed to work out the problem after I left it unused for about 2-4 hours, but then it started again when I tried to do anything (all I ever do with my Touch Cruise is going online via wifi and/or att data plan, plus using the phone as GPS).
even after resetting the phone to a factory default doesn't help (did it this morning via a representative guidance). so I'm stumped. within a week, the phone basically broke, then how about another year? will it become bits and dust?
anyone can give me advise? one representative I talked to said that I can get a replacement for the phone but the last one I talked to said that HTC only have an option of repairing the phone but not replacing one.
thank you to all who reads.
Really weird.
Try to get replacement, if not possible, get it repaired.
If hard reset / factory default did not help... It does sound to me like malfunctioning device.
On the other hand... is it provider locked device or unlocked one?
I guess it's unlocked, but I'm bit confused since you mention both T-Mo and AT&T...
I do hope that there's original ROM on it...
For what it's worth, my XDA Orbit II has just developed the exact same fault. I tries soft and hard resets, re-flashed with 6.5 rom and then a 6.1 version, all to no avail. It goes through the boot sequence and asks for a screen calibration - if you ignore the scrolling screen and tap in the right places, the calibration is accepted (which makes me think it's not the digitizer. The screen itself seems to be fine - no missing pixels, cracks, - it displays everything it should only with a constant vertical scroll. If it had a vertical hold knob, I could fix the problem.
Really weird, it was working fine this morning and after sitting in its cradle for a couple of hours it is now like this.
Any ideas as to how I might cure the problem would be gratefully received.
Entire Screen is color dotted I cant see anything rebooting the phone wont work taking out the battery wont work. Ive taken best care of this phone and had a case mate, never even dropped it on top of having a case mate, what seems to be the problem? Its very aggravating going to bed with a phone working waking up finding out that your phone wont ever display anything again, I had this problem 1 night before this happened the night before it happened for about 10 mintues so I ignored it got home from school took a nap, and its permanent. any ideas? thank you
Maybe it is dead or stuck pixels
I had an issue which was similar to yours a couple of months ago. Actually my phone fell and some black spots appeared on the screen. First I thought am screwed badly cause they kept on spreading all over the screen. But after I searched internet, I found some information on this topic. There are some softwares on play store which help to find and remove stuck pixels. But, in my case they weren't useful. So I searched more and found a thread on xda where a member with the same phone had the same issue. He kept his phone in the fridge everyday for a few hours and eventually the dead pixels came to life. I followed the same thing and my phone came to life in a matter of days. Thanks to him, now my phone is perfectly fine. If you have stuck pixels, then you can try those play store softwares. Just search dead pixel on play store and check what you need. Stuck pixels are colored dots on the screen and dead pixels are black dots on the screen.
rizeline said:
Entire Screen is color dotted I cant see anything rebooting the phone wont work taking out the battery wont work. Ive taken best care of this phone and had a case mate, never even dropped it on top of having a case mate, what seems to be the problem? Its very aggravating going to bed with a phone working waking up finding out that your phone wont ever display anything again, I had this problem 1 night before this happened the night before it happened for about 10 mintues so I ignored it got home from school took a nap, and its permanent. any ideas? thank you
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I have a strange issue on my nexus 5. Little long post - so please read at leisure.
Got my nexus 5 in November, the october batch. No issues till now and on 4.4.2.
Little background:
I am in Bangalore, India, where the noon temp probably hits 38C (100F) in May month.
I went on bike in tuesday at noon for couple of hours with nexus 5 in my pocket. That might have heated up the screen and insides.
I have antutu widget that shows the temperature, memory and also the cleanmaster.
I came back home, didnt touch the phone for a while. Later on went out in my car by 4PM. I observed that the touch response is gone. The screen is working and displayed time accurately, the notifications are coming, even getting calls. However, i cannot take the call since i cannot slide to answer.
By evening, i went to my office and observed it worked for a bit and then stops working all of sudden.
The temp shows 32C (for the processor i think) and it jams the screen.
I went into a cold conference room and stayed there for a bit where it was 23C room. The indicator showed 28C and touch works.
If the temp shows 30 it jams again.
I went to the local LG service center(Marathalli, Bangalore, India) last night and showed it to them. It seems they don't have stock of the screen to replace and asked me to call back. Today i checked its not yet come. Tomorrow might be possibility they would get and replace the touch screen.
However, if I continue with this technique of freezing the phone to cold temp and observe it works, slides, opens all tools. Once it is little heated up, it jams.
Now i observe white horizontal patches coming across the screen . If i turn off the screen and turn it on, its gone but comes back again.
Very strange indeed for me. Any insight on what is happening? I expect the LG nexus to be tested for high outdoor temperatures like in tropical India (40C - 110F).
It might have broken something internally like a small circuit being burnt and its probably working only in low temperatures. Still it is appalling.
Any thoughts and ideas?
rambus212 said:
I have a strange issue on my nexus 5. Little long post - so please read at leisure.
Got my nexus 5 in November, the october batch. No issues till now and on 4.4.2.
Little background:
I am in Bangalore, India, where the noon temp probably hits 38C (100F) in May month.
I went on bike in tuesday at noon for couple of hours with nexus 5 in my pocket. That might have heated up the screen and insides.
I have antutu widget that shows the temperature, memory and also the cleanmaster.
I came back home, didnt touch the phone for a while. Later on went out in my car by 4PM. I observed that the touch response is gone. The screen is working and displayed time accurately, the notifications are coming, even getting calls. However, i cannot take the call since i cannot slide to answer.
By evening, i went to my office and observed it worked for a bit and then stops working all of sudden.
The temp shows 32C (for the processor i think) and it jams the screen.
I went into a cold conference room and stayed there for a bit where it was 23C room. The indicator showed 28C and touch works.
If the temp shows 30 it jams again.
I went to the local LG service center(Marathalli, Bangalore, India) last night and showed it to them. It seems they don't have stock of the screen to replace and asked me to call back. Today i checked its not yet come. Tomorrow might be possibility they would get and replace the touch screen.
However, if I continue with this technique of freezing the phone to cold temp and observe it works, slides, opens all tools. Once it is little heated up, it jams.
Now i observe white horizontal patches coming across the screen . If i turn off the screen and turn it on, its gone but comes back again.
Very strange indeed for me. Any insight on what is happening? I expect the LG nexus to be tested for high outdoor temperatures like in tropical India (40C - 110F).
It might have broken something internally like a small circuit being burnt and its probably working only in low temperatures. Still it is appalling.
Any thoughts and ideas?
Click to expand...
Click to collapse
We can assume that the digitizer is losing connection as a wire expands and contracts. LG should replace the screen for you free of charge, unless they come to the conclusion that it was damaged by the user.
Dear XDA,
My phone served me well for the last two years, but a few days ago it started acting strange. The screen is the problem. So the first time it happened i was playing a game, and suddenly the screen froze and the colors started changing, lines started appearing, and then kept inverting colors, all in a matter of 4-5 seconds, and then it went back to normal. After a few more times this happened I came to a conclusion. It had nothing to do with the GPU because if i shake, hit, or make sudden movements on the phone then it comes back to normal. After a few days i had to gently tap it against a wall to return everything to normal. During the whole messed up screen thing the touch still works. I can still unlock and make calls and everything if i remember where to tap correctly, but the screen visually messes up. Now the bigger problem is that those taps have to be stronger, at one point the touch didnt work but the screen showed regular colors and animations, and then went back to normal with occasional visual problems again. In the end i planned to use it as an mp3 because the screen is fully black. The screen is black but lit up, so when i touch it it gets dimmer, touch with one more finger gets even more dim, and when i release then it lights up again, black. I couldn't find help anywh ere else on xda or google, so i need your help. Is there anything i can do from my end? Is it some dying resistors which i can solder, or if it is the screen cable, or what is it? What can i do to get the most out of it? (flashlight, mp3, or is it absolutely useless)? Some information on what it is would be useful.
The phone is a 5'2 inch Alps Tudou91 D1 1gb ram cortex-A7 1.2ghz
PS: I will add the pictures and a video to this comment once i copy it from my friends phone
Thank you.
Hi, thank you for using XDA Assist. Some times phones just wear out. It could be the digitizer going bad, a loose flex connector, or a number of other things which can't be diagnosed here. I would suggest you take it to a local cell repair center to have it checked out.
Thread closed.
Hey, so I have this weird problem with my G Flex 2.
I got it around 40 days ago from U.S. Cellular.
I have run into this problem about three times now, and from what I can remember it always happens when I have music playing. I tap the screen on to the lock screen then let it go to sleep or turn it off myself. When I wake it back up the screen is all black except for a few millimeters on the top, where I can see some display.(*note, this doesn't happen every time)
I am able to scroll through the display but no pop up menus. Since the battery is sealed off in the back of the phone I can't use that fix, holding the power button only brings up the menu option to turn off the screen which doesn't do me much good since I can't use the screen.
If I wait for 5 minutes or so the phone will right itself, but I don't want this to be a persisting problem. I'm not sure if this problem is tied to the music playing, it hasn't happened when it isn't playing, but I play music on my phone quite often. (note* I am playing the music from my phone, not streaming)
If you need more info I'll do my best to provide it. This is all I can think of right now.
Honestly, I don't expect anyone to have a fix yet since the phone is fairly recent and not as popular. I tried looking under G3 forums since the UI is pretty much identical, but I didn't find anything.
Sorry, my post is a little wordy.
I'd appreciate any help anyone can provide. Thanks
Yes, this has happened to me twice recently too. Once the screen was completely black except for a bright white line at the very bottom, but the phone was still responsive behind the dead screen. The other time there was a distorted/ghosty notification bar showing at the top but nothing else (like what you reported). Then the problem would resolve completely and spontaneously after resuming from sleep a few times. I have the Korean model (F510S) which was a gift so I'm stuck with it - no returns or warranty available.
bonebeatz1234 also posted about a similar problem. Seems like a hardware fault?
The replacement phone screen was fine i had a different issue of over heating and had to return it . I opted to get another device the note 4. Didn't wanna go that route bit had no choice i loved the design and ui of the flex 2. I wished lg would of just ditched the 810
~~~
Hi, I encountered same problem here.
Is anyone able to send me a screen shot or a video of this problem.
As I need to use this to prove the situation and claim warranty from the seller, however I didn't take a photo or something when the problem happened to me.
please sent to [email protected] if you have the photo or video and many thanks~
Just had this problem also had a g flex 2 for about 21 days now and it happened to me after a restart in the car with a pinkish line at the top and the phone was completely responsive even though the screen was blank
I think it might have to do with heat cause I held it by the ac vent while I was reading this board on my nexus and when I looked back at the phone it was working perfectly
But I swear during my time with the phone it heated up way more than this time and this time the phone wasn't even hot
I reset the phone like 3 times before I held it to the vent and it didn't help at all
Using the att variant with android 5.1.1
Have the same problem every now and then, found a recommendation on another website and in the instruction manual to reset the phone by holding down the power button and volume down button for about 10 seconds or to turn it off by holding down the same buttons for 20 seconds. I find what works better though is to just leave the phone alone and it corrects itself within about 5 minutes.
Having this same problem. Happens once every couple of weeks. Any updates on this?
I think that this is a heat problem....everytime i left my phone in the sun, it show me this strange error.
I'm not convinced its a heat issue. I looked at my battery chart the last time it happened and it was barely over 90 deg. It seems it happens to me when it is charging PLUS doing something like streaming music or GPS is on. I need to start taking notes. I should have done that before.
this have happened to twice too. weird anomaly.
assyriska said:
I think that this is a heat problem....everytime i left my phone in the sun, it show me this strange error.
Click to expand...
Click to collapse
even you can show some errors if u stay on sun.
Inviato dal mio LG-H955 utilizzando Tapatalk
Having the same random issue. Today it happened and reboot would not fix (it usually does) finally after about 30 minutes the screen came back to normal. I now disabled lock screen in case I need to get data off the phone from pc ? in the case that the issue becomes permanent.
Sent from my LGLS996 using Tapatalk
although it's an old post, but worth to mention, that It can happen to all the LG Flex 2 models.
It is caused by a heat or inaccurate voltage. let me explain how it can happen:
heat - when you put the phone on the car's cradle under the car's front windows during a sunny day - it will happen.
voltage/heat - when you charge your phone and not using your original charger (eg chinese car chargers) - it will happen.
so what to do? I've noticed that putting the device over the cat's air conditioning , can reduce this to few minutes. also, if you can, mount your cradle over one of the air condition outlets and it will freeze your phone all the time