Hello my note 5 keeps telling me battery not charging when it is charged and unplugged. I keep getting a battery with red x on notification bar and the notification sound keeps going off. Any ideas what could be wrong? Thanks
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Assuming it operates fine while plugged in, it sounds like a battery/charging issue. And since it is a sealed unit, it would mean a trip to the Verizon store for a repair or warranty replacement.
Are you using the stock charger? If not, have you tried another?
It could very well be a charger issue and not a device one.
I just had this problem a couple of days ago. The 'not charging' message randomly blew up my phone and it kept beeping till I either shut it off or put it on silent mode. Kept coming back after turning it on. Took it to the Verizon store and the lady said "I've seen this before" and switched out my phone without even bothering to fix it or find out what's wrong. I was kinda shocked that she didn't bore me with the usual battery of diagnostics and factory resets.
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hey im running on stock and have had no problems up until a couple of days ago where the battery icon on my G2x shows that its charging but i dont have it plugged in at all. what bothers me the most is that my phone wakes up randomly as if it has been plugged to the charger. Anyone else have this issue? i havent heard of a problem like this happening to anyone else. Any ideas? oh and yes i did a complete wipe of everything but the problem is still there.
Just had this happen twice yesterday, but even worse off. The charging state toggles about every half second. When I try to turn the screen off it will pop back on and the "Charging (XX%)" will flash on and off on the lockscreen, keeping the screen on. It stopped about 30 seconds into the madness both times. I'm not too worried about it. I'll exchange the phone if it becomes an issue. Kinda curious what it is though.
r4d14n7 said:
Just had this happen twice yesterday, but even worse off. The charging state toggles about every half second. When I try to turn the screen off it will pop back on and the "Charging (XX%)" will flash on and off on the lockscreen, keeping the screen on. It stopped about 30 seconds into the madness both times. I'm not too worried about it. I'll exchange the phone if it becomes an issue. Kinda curious what it is though.
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I am facing exactly the same problem as quoted above. Got my G2X day before yesterday and this problem starts to happen as soon as (and every time) the battery comes down to 70%. It does not happen when the battery is full. I am on Android version 2.2.2. Haven't been able to upgrade yet. Did you guys try upgrading to gingerbread? Does that solve the problem?
I have a strong feeling that it is a software problem, not a hardware one. What do you think?
I dont have the same phones as u guys, but my problem is the same, it thinks its charging but i dont have it plugged in. I'm sure its a software issue, rebooting, removing battery, hard resets dont work. did any of u guys solve the problem, if so, any clues as to what the issue was that i can look into?
Did it get wet?? I had this problem a while back when I wiped my phone off with a damp towel. Some water had got on the connector at the bottom. I just pulled the battery and got some canned air and got it out. Haven't had that problem since
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I am sure it didn't get wet or damp.
Sent from my LG-P999 using XDA App
A few hours ago my girlfriend was just looking at her Triumph (was watching for messages so she wasn't actually doing anything on it) when the screen turned off. Now it wont turn back on. Have tried the power button, turning on the bootloader, and removing the battery for 5 minutes. No matter what we can't get the phone to turn back on. Any ideas on what has just happened? The phone is rooted with gingerbreak with titanium backup installed. That's it. We got the phone at Best Buy and this is our second phone. We're probably past our 30 days so this kind of bugs me! Any idea what we can do from here? Any other tricks to try?
As a quick update, Best Buy tells me that an Exchange counts as an original transaction. So I'm only 17 days into my "new" transaction. I can't believe neither of these Triumphs have lasted more than three weeks :\
Did you have it connected to the charger while using it? I have noticed it gets very hot even without the charger being plugged in. It may have over heated. Just a thought. Good luck. Let us know what happens.
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No, the charger wasn't connected at the time. It was just sitting there with the screen on. The Significant Other wonder why it wouldn't turn off so she hit the power button and it didn't do anything. Finally the screen just went black but the backlight was still obviously on so she pulled the battery and put it back in. From there, she pushed the power button and the virgin mobile logo came on and nothing else. She had to remove the battery again. She put the battery back in once more and was able to get the Virgin mobile logo one more time. It froze after the logo and she pulled the battery one more time. After that the phone refused to turn on at all. When connected to the charger it doesn't do anything. Still completely lights out on the phone.
Man that sucks. I hope your able to find a fix.
Sent from my MOTWX435KT using XDA App
Same thing happened to me the other day. I let my Triumph lose all its battery to charge it back up 100% (performing a full battery charge cycle), and it will no longer turn on. even when I have it plugged in the red light indicator will not light up most of the time.
Funny thing is, this is also my second exchange from best buy and luckily im still within 30 days and i have a replacement plan. I really suggest getting the replacement plan (its $30, good for a $300 phone), because unlike best buys other mobile protection plans, you dont pay monthly, you're covered for 2 years, and if you get tired of getting the same phone, they will give you a $300 store credit card.
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
carter6739 said:
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
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upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
As an update, we went back to best buy and sure enough they count the exchange as a new transaction, so I was only 17 days into my second transaction. They exchanged me another phone on the spot and so now we're on the third triumph. GPS checked out ok and the MEID was the correct length. The screen is the worst of the 3 (some pretty bad backlight bleed out onto the screen itself from the sides). I was picky about it but the gf isn't since you can't even see it unless the screen is completely black. So we'll see how this one holds out!
My guess is as was assumed, the battery wasn't getting charged. When the battery was removed for 30 minutes or more we were able to get the logo to show up and nothing more. My guess was the charger wasn't making contact anymore. We wouldn't want to keep a phone like that anyways but it seems like this might be a problem for these phones.
Every once in awhile mine will not power back on. It happened to me a couple of times shortly after I bought the phone.
I tried pulling the battery a couple of times and powering back up, no go.
What worked... remove battery, press power button for a couple of secs, replace battery, power back up. Has worked every time... so far.
My guess is need to drain some capacitors or that I had invoked part of boot recovery sequence without finishing?
mr2011 said:
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
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Have you noticed the "I just broke my Triumph's Screen"- post? We'll If you saw my cracked Triumph, well that's another issue that I just discovered. The battery drained all the way and now it will not take a charge anymore. This is the exact same problem OP is having. Regarding this issue I will open up my phone sooner or later when I get a new one and take pics. I don't mind seeing wth is in there, maybe everything's held up by Elmer's glue lol. I'll make sure to let everyone know hopefully I'll do this within a couple days.
It seems like dead
If Motorola and VMUSA are not serious about resolving issues for Triumph then this phone will be dead anyways - customers won't be buying those. The number of returns are far more than new purchase. It seems like Motorola stopped manufacturing these.
So this phone will either get Ice Cream Sandwich update or it is end of life for this phone.
Hello All!
Three days ago I updated my GS3 to JB 4.1.1. I also ODIN'd TWRP onto my phone as a recovery and loaded SuperSU with an unlocked bootloader onto my phone along with BusyBox. I fell in love with my phone again as JB ran smoothly and I was even able to use Wallet Installer to get Google Wallet onto my phone. However, tonight, my phone seemed to experience a case of Sudden Death Syndrome. A common issue found by googling why my phone's failure to respond to boot commands and power commands.
It will not respond to attempts to boot into ODIN mode, my TWRP recovery and the only sign of life on my phone is a solid red LCD that lights up only if I remove the battery and leave the device plugged into a wall charger. Once I try to reinsert the battery, however, the LCD goes away and the phone once again turns into a coffee coaster. It's taking a lot of strength not to throw it against the wall. (I picked the worst week to quit smoking.)
I don't believe I hardbricked the device because three hours ago at the time of this post, I went to sleep and the phone was working and I was able to send and receive messages. I believe that rooting my phone actually made it even more stable than normal. I just can't believe my phone could just suddenly die. Could it be another case of Sudden Death Syndrome? (Corrupted NAND?) I bought this phone in August and many cases of SDS for the GSIII seem to occur within 150-200 days of activation, which would put me in that window. If I answered my own questions, please feel free to tell me. I'm just trying to explore all options as an exasperated user dealing with what seems frustration after frustration and the one release I have from that stress just **** a brick.
I am covered by Asurion Insurance (and if the crack on my screen will not be enough I plan on running it over with my car for good measure to get my money's worth) but I really do not want to have to file an insurance claim unless it is absolutely necessary.
Phone died just last night 12/29/12. The battery was running down, then beeped once like a warning to charge it. Plugged into the charger and no light whatsoever! The battery icon would come on for a second and then nothing. Left it on the charger over night. Nothing. No red charging light, no boot. Pulled the battery and re-plugged into charger. Same charging icon on screen but nothing else. Tried every combination of removing battery, sim card, memory card, and plugging it in to the charger and still won't boot. Tried a different charger and also my laptop. Nothing. The S3 is a USA Verizon variant. 16gb. Black. I guess it's off to Verizon this morning to get a new phone. Phone is only 45 days old!!!
You could try leaving it on the charger for a couple hours then booting into recovery and reflashing your rom. I've seen a couple instances reported on xda where the battery simply just gave up below 23% and refused to turn back on.
Edit: example, not even a couple weeks old...
http://forum.xda-developers.com/showthread.php?t=2056539
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If it is a case of "sds" Samsung will replace the board for free.
Ryno77 said:
If it is a case of "sds" Samsung will replace the board for free.
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Only reports of SDS in the 150-200 day time frame that I saw was with the International Version and it is completely different motherboard.
What do you kids do to your phone? How old are you? I'm going to start a survey. Age please?
Sent from my SCH-I535 using Tapatalk 2
Update: Brought the S3 into Verizon. They pulled the battery (Like I did a few times!) and somehow got it working again!! FM ! Phone reboots and turns off and then back on. BUT..... if you turn it completely OFF and plug it in to charge then the same as I mentioned happens again. STRANGE. The only way to get it to reboot is to pull the battery and keep it out for about 30 seconds. Put the battery back in and it'll reboot again!!!! Is it me or is this a strange quirk???? The previous times I pulled the battery it was out then back in. This time I took it out, waited 30 seconds and VOILA! It works. Thought you might like an update. Verizon S3 bought on 11/17/12. Rooted and not oc/uc'd. Using Clean Rom 5.5.1
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prdog1 said:
Only reports of SDS in the 150-200 day time frame that I saw was with the International Version and it is completely different motherboard.
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That's good news..thanks for the correction.
So about 2 weeks ago, i rooted my phone and flashed over the nightly version of CWM. Ran fine for about a week, afterwards i noticed a big battery drain. Then started the freezes, and finally the random restarting. During this time, it would commonly get my battery percentage wrong( Ex: It would say 20% but then die. I would turn it back on and it would say 5. Take out the battery, put it back in, and it would say something like 12%.) Yesterday, i had about 20% left, and it just turns off. Wont turn back on. I get home, plug it up, and its in a charging screen boot loop. Plug in-Go to charging screen-Turn off-repeat. It will do that repeatedly, as long as it's plugged in. I've looked it up, and it looks like it's the SDS (Sudden Death Syndrome) and that Samsung can only fix it under warranty. The problem is, I didn't get this through a carrier contract, i bout it basically new online. Any help? Anyone have advice on how to fix it, or what to do?
Odin back to stock and see if it still happens.
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Bcaraway14 said:
So about 2 weeks ago, i rooted my phone and flashed over the nightly version of CWM. Ran fine for about a week, afterwards i noticed a big battery drain. Then started the freezes, and finally the random restarting. During this time, it would commonly get my battery percentage wrong( Ex: It would say 20% but then die. I would turn it back on and it would say 5. Take out the battery, put it back in, and it would say something like 12%.) Yesterday, i had about 20% left, and it just turns off. Wont turn back on. I get home, plug it up, and its in a charging screen boot loop. Plug in-Go to charging screen-Turn off-repeat. It will do that repeatedly, as long as it's plugged in. I've looked it up, and it looks like it's the SDS (Sudden Death Syndrome) and that Samsung can only fix it under warranty. The problem is, I didn't get this through a carrier contract, i bout it basically new online. Any help? Anyone have advice on how to fix it, or what to do?
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Why are you double posting? You already posted this in the Q&A section, you're causing more work for moderators by doing this. Posting once is enough.
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Hi at all,
about a week ago my girlfriend dropped her Galaxy S6 into the toilet (NEVER put your phone into your back pocket).
After some days of drying I was able to turn it on while plugged in and except for the battery everything worked. I replaced the battery and everything went back to normal. Sometimes the battery wouldn't charge over a specific level and sometimes it just turned off but since yesterday it keeps turning off as soon as I can see the lockscreen. If it's plugged in it stays on and I can use it as always, everything still works, but it's basically impossible to use it without a charger
What could be wrong? How I can identify the source of the problem? Is there a log I can use or some diagnostic tool?
Thanks a lot,
Thomas
tombond said:
Hi at all,
about a week ago my girlfriend dropped her Galaxy S6 into the toilet (NEVER put your phone into your back pocket).
After some days of drying I was able to turn it on while plugged in and except for the battery everything worked. I replaced the battery and everything went back to normal. Sometimes the battery wouldn't charge over a specific level and sometimes it just turned off but since yesterday it keeps turning off as soon as I can see the lockscreen. If it's plugged in it stays on and I can use it as always, everything still works, but it's basically impossible to use it without a charger
What could be wrong? How I can identify the source of the problem? Is there a log I can use or some diagnostic tool?
Thanks a lot,
Thomas
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Click to collapse
Did you use an oem battery? If after using a genuine Samsung battery you still having issues, it may point to the charging part of the motherboard.
The battery I bought was sold as "official" Samsung and it looked exactly the same. I also didn't buy the cheapest one so I guess that's fine. I don't think that it's a problem with the battery since the phone boots up until the lockscreen appears and then shuts down. If the battery was dead it would crash at any random point and not always at the exact same time. The overall behavior is pretty strange since it stays on and works perfectly fine as long as the charger is connected.
So is there a log I can search through? Mayber there's some kind of low voltage warning or something like that. Otherwise I'd have to sell it as a defect device on ebay and I would rather like to keep it