Hi,
I have an unlocked T-Mobile Galaxy S5 which I purchased in USA. After back to India and started using India SIM, often I get signal problems and only in streets or public area I get full signals. In office or home it says "No service" or "Searching". When I read articles and forums, I came to know that certain frequencies might be locked and I need to enable it. But I am not a developer or techie guy to root my device and perform it. Is there any alternative way to solve this issue? I am trying to resolve this but could not. I tried getting my phone to a authorized service centers. But they are about to charge huge money to check and fix it.
Appreciate anybody's help.
Regards,
Muthu
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Hi guys,
I'm new to the forum. I've tried searching for some answers but can't seem to find how to resolve the problem. I'm quite new to using PPCs so let me know if there's any information that you guys need.
So my phone works fine in Canada using Rogers... but everytime I go to US, I cannot detect a network for my phone and there's a "!" at the top. I tried searching for a network and it says "no network found" or sometimes it tries to register and then it fails in the end. In US, my phone automatically shuts off... I have no idea how this happens but everytime I go to look at my phone after leaving Canada, it's off. So when I go to turn it back on, there's no phone signal. I have no idea what to do as I'm not very familiar with PPCs.
Thanks for the help!
Which phone are you trying to use? Guessing Touch Pro?
Is international roaming or data roaming added to your account with Rogers?
Hey I have the HTC Touch Pro... yeah I've used this sim with my eten m700 before and it works fine. It just always seem to be searching for a network then it can't find any.
Thanks!!!
are you a prepaid customer? if so, Rogers doesnt allow roaming outside of canada.
Hey there... Just figured I'd pipe in here...
I am still using a TyTN (shopping for a Touch Pro today), and although I was able to always use my phone in the states, since my last firmware upgrade (WM6.1, new radio stack)....
....I can't get any service when I cross the border.
SOMETIMES I'll get 10 minutes of service over the course of an entire day. Very strange.
It is obviously firmware-related... Good luck with your phone...!
Thanks for all the help guys...
Nope I'm not a prepaid customer... should I be upgrading something on my phone to see if it works? Sorry... really don't know much about PPCs here!
just out of curiousty, have you called Rogers to ask for an updated OTA to be pushed to your SIM?
I've contacted Rogers and they said it has nothing to do with them... it's my phone! Should I contact them for the OTA? I'm sorry to be so noobie but... what does OTA do?
Thanks again!
Anyone help please!!!
Hi I'm noob to this site and I don't know anything about modifiying a phone so I need some help I bought a Korean samsung galaxy s3 shv-210l
I have service with red pocket but I only get data on G no 3G i don't know how to get it to get 3G or to show the calling numbers and have a problem with texting too I don't know if my settings are incorrect or is there anything else I need to do I was thinking may be if I root the phone than I may have better luck but I have no clue how to do that either so if any body have some sugestions I will really appreciate it very much.
Hello friend,
I just like you found my self with the same issue. I bought my phone over ebay and I'm pretty sure they seller knew that the phone was defective. At any rate I've read 8 similar cases in the internet about our phone not being able to connect to 3G, I went overseas and it was even worse it wouldnt even register in the networks.
from what I understand its a defect, and you like I are unlucky enough to have it. If you can return your phone I would recommend you do it, as others here have no issues with theirs. If you do happen to find a solution pls post it here I will spread it around to those affected. I no longer have the handset lost it in a trip and bought a note 2.
skysurferb7 said:
Hi I'm noob to this site and I don't know anything about modifiying a phone so I need some help I bought a Korean samsung galaxy s3 shv-210l
I have service with red pocket but I only get data on G no 3G i don't know how to get it to get 3G or to show the calling numbers and have a problem with texting too I don't know if my settings are incorrect or is there anything else I need to do I was thinking may be if I root the phone than I may have better luck but I have no clue how to do that either so if any body have some sugestions I will really appreciate it very much.
Click to expand...
Click to collapse
similiar issue
hey guys, i also have a korean s3, intially it didnt show any 3g networks...did some research and got to know about the hidden menu, changed the network to wcdma only...now after using it for months once again i'm getting the same issue......no 3g networks gets registered only 2g....is there any solution other than returning the phone???
Thanks alot in advance!!:angel::angel:
Hello
new on here, and hoping someone can point me in the right direction please - I think my phone has developed an issue with it's IMEI, it will no longer register on any networks to make calls or send texts, although 3g internet works. It is a galaxy Note GT N7000 on android 4.1.2 and seems to have a generic 00499 IMEI number. I live in the UK
I've had the phone since new with my contract. I wondered if something happened after the last android update, or whether it has developed another issue. I didn't want to renew my contract, so when it expired I started using a PAYG SIM, and that has been fine for the last 3 weeks so I don't think my phone is locked. The SIM works in other phones so there is credit and network coverage.
It is unmodified, and I have never rooted the device, or installed any custom software. I read online that that automatic updates can sometimes cause Galaxy phones problems resulting in a default IMEI number. As I have only installed automatic updates through KIES and via my previous mobile network, I wondered if this has caused a preoblem, of if the phone is blocked!?
I would send it for repair but I don't live near any repairs shops :crying: I don't want to change the IMEI just restore it to what is on the label if that will fix the 'not registered on network' problem.
If it means buying a new mobile, then I'm happy to learn something new to try to repair it....just where to start?
thanks in advance :fingers-crossed:
Hello! I'm studying in Brussels for a year, and brought my verzion galaxy s6 to use, because some preliminary research led me to believe that it would work on the networks here. I got a sim card yesterday on the BASE network, and so far, have been able to make and receive texts/calls, but have been unable to use mobile data. Also the "activating your phone, dont turn off message" was up for the last 24 hours. I ended up restarting a few times, and the activating message is gone, but still no data.
I was wondering, if someone more knowledgeable than me, could tell me based off the BASE bands, if the problem has to do with network compatibility.
https://en.wikipedia.org/wiki/Base_(mobile_telephony_provider)
If it's not a network connection issue, then ill try my luck with BASE tech support (My french isnt great, so I want to make sure it's not my fault before trying to go down that road)
Thanks for the help!!
Fixed the problem. Turns out the galaxy s6 along with some other phones, requires manual configuration in order to enable mobile data.
if anyone has this issue in the future
https://www.base.be/en/mobile/handsets-tablets/configure.html#/samsung/g920f-galaxy-s6
Hello!! I'm new here! I hope I'm posting this in the right place. I have a TCL 30 XE 5G (T767W) from Metro by T-Mobile and I had it sim unlocked by an eBay seller who had me hook it up to my PC via USB. The settings menu says it's still locked but it does accept sims from other carriers so I think it's unlocked. The problem is that it won't find any service at all with any sim other than the original Metro sim unless I set it to 2G only mode. Even selecting my service provider from the available network list doesn't work. The only way I can get the phone to find service is to force it to connect to 2G then change the network mode to LTE and then finally set it to 5G and that doesn't always work either and even when it does it's only a matter of time before it randomly disconnects and is left forever searching for service but never reconnecting until I set it back to 2G only mode again. All this is happening in a city with great T-Mobile coverage and all of the sims I've tried run on the T-Mobile network. The only sim that works without any fuss is the Metro sim even after the phone was unlocked. I'm using the phone on a T-Mobile MVNO now but it always disconnects sooner or later. I don't understand how a new phone can't automatically find an LTE or 5G network without first connecting to 2G and it doesn't find that either unless it's set to 2G only mode. Aside from the obvious inconvenience this causes, T-Mobile plans to shut down their 2G network soon at which point this phone won't be able to find service. Has anyone else run into this problem? I have two of these phones both are doing the same thing. Did something go wrong with the unlock? Is it a software issue? I tried asking my carrier for help but they can't figure it out either. I appreciate any help or info anyone here can offer. Sorry for the long post.
i suggest taking into a service and getting it there unlocked. perhaps your method prove faulty.
Fytdyh said:
i suggest taking into a service and getting it there unlocked. perhaps your method prove faulty.
Click to expand...
Click to collapse
Could rooting the phone fix it?
Help!!!