My XDA II is not getting any signal from anywhere.. Flight mode is off, wireless is on.. Beside the signal icon is an exclamation mark that just stays there. It just says "No service" when tapped on.. I've tried other sims but nothing worked. The sim cards work fine with other phones.
The Xda II detects the sim card because it can read it's phonebook thru "sim manager". I've tried searching network and stuffs but still nothing. I did the soft and hard reset but to no avail.
Can anyone please help me???? Is this a usual problem??
Is it a new XDA II ? or second hand bought ?
Did it ever work ? When did it stop working?
Did you do an upgrade ?
What radio version ?
What model ?
It could be you have a stolen XDA II and that it is blacklisted.
It could be that the upgrade went wrong and you have no radio.
It could be that it is set to the wrong band. 850/1900 900/1800
SEcond Hand. Haven't done an upgrade.
I just tried using other network's sim and it worked.. only sims from the network it was bought from don't seem to work..
How do you change the bands?
About those bands I don't know much. I just read that it is a problem, but mostly in the US.
It could be that it is blaklisted at one operator, and that it works with other operators. But I was under the impression that all operators should use the blacklists.
You could call helpdesk/go to shop of your operator and ask why it doesn't work and if it is blacklisted.
Would they confiscate the unit if it is blacklisted?
Thanks for the replies M4IO..
I don't know, I've never had one.
you could just phone them from an anonymous phone, tell them that you want to buy a second hand phone, but first want to check.
If you know anybody who travels abroad, ask them to take it to another country, if it works there then you know it is blacklisted in your country.
Im hoping someone can shed some light on a problem that is driving me insane! I've looked/searched the forums but cant find an answer so am hoping someone will answer this thread.
I am on an orange contract so have an orange sim. Ive just been given a new 02 xda serra by my brother. (he bought it for his girlfriend but then she dumped him - her loss; my gain bless him ).
Here's the problem:
Anyway, I unpacked it, switched it on and it ran through the whole set up process and loaded 02 customisation on it. Then i put my orange sim in and is says NO SERVICE. I just get the signal icon with an x. The orange sim works in other unlocked phones. Both PAYG and contract. Other network sims also register in this XDA Serra. Ive tried Virgin, O2, Tesco and T-Mobile - all fine, connect and work fine for calls/texts. It seems that the only sim that doesnt work is Orange!!!!
Here's what Ive done to try and resolve it:
Ive been through phone settings and manually selected the orange network. I get a message saying that it is 'REGISTERING ON THE NETWORK' then after a few minutes get another message that says 'UNABLE TO REGISTER ON THE NETWORK, TRY ANOTHER PROVIDER OR SWITCH OF DATA CONNECTION AND TRY AGAIN'. Ive checked in comms and data connection is off. A message tells me that
THERE ARE NO DATA SESSIONS ACTIVE.
Ive hard reset with my orange sim in - I still got 02 setup and no service with orange. I also noticed that after hard reset it prompts for a network as part of the reconfig/setup process but all the options are O2 and appear to be PAYG. I dont know if that makes any difference. It also has an option to remove all settings, I tried this too but still get no service.
Can you help?
I want to know, if this is a setting problem that can be easily fixed? Have I got something turned on/off somewhere that if I adjust, will fix this problem? Do I need to unlock the handset? [Im a complete novice]. Or is it broken?
Failing that, is there someone around the Portsmouth/Havant/Waterlooville/Hampshire area that has experience of 'cooking' these phones and is willing to help me make it work/set it up with whatever it needs?
If it helps, when I switch it on I can see that:
R: 1.02.25.19
G: 52.33.25.17H
D: 1.90.00.00
If you need any more info please ask.
Here's hoping someone smarter than me can figure this out before I pull all my hair out and end up looking like my dad
Absolutely nothing springs to mind but to stop the O2 customisation happening after a hard reset, perform a soft reset in the three second window when it says "custom configuration" or some similar message. I used to do this on my Alpine and it left me with a working Alpine without the O2 garbage.
It's just possible that stopping the O2 stuff installing, and i am guessing that will also include network settings, may enable your orange SIM to get it's feet in the door and let it all work.
Another suggestion would be to flash it with a network neutral ROM from here. It looks as though the Serra is actually Raphael, aka Touch Pro, so go and search in there.
Good luck and persevere, you will get there.
thank you for replying to my question. I tried the hard + soft reset you suggested and it did get rid of the O2 customIsation but unfortunately I still cant get connection using my orange sim. Network still not registering. Screen shows device unlocked.
Since my original post Ive tried an orange PAYG sim rather than my contract one but still no different. So my problem remains.
Im nervous about flashing a new ROM on my own in case I screw my phone up which is why Im asking if theres anyone experienced nearby who can guide me.
Thank you for your encouragement, I will keep trying.
Hey there xdadevs, newbie here. I'll try to keep this as detailed and to the point as possible.
Problem
So I've got a Cincy Bell XT720, and I've gotten it properly SIM unlocked and rooted. I'll go to search for networks, consistently pick up Wind Home, and then attempt to connect to it. I'll select Wind Home, and immediately get a notification that says that "Selected network (WIND Home) unavailable", but it'll continue to try to connect to Wind Home. 1-2 minutes later, I'll get a message saying that "Your SIM card does not allow a connection to this network".
What I've Done to Try and Fix It
- Configure APN settings properly
- Reseat SIM Card
- Load Cincy Bell Stock 2.1/Dexter Froyo 2.2/XDA Special RC1 ROMs
- Attempt everything mentioned in this thread here: (http://forum.xda-developers.com/showthread.php?t=974375)
What I think the Problem Is
- Radio/ROM config problem? Can't pinpoint it for the life of me.
- I KNOW it's not a hardware incompatibility problem, if that's a starting point. This is the Milestone XT720 and not the Motoroi, fully capable of supporting the HSDPA 1700/2100 bands that WIND Mobile uses for its 3G networks.
Any help I could get would be greatly appreciated. Right now, my only fallback is this horrid Huawei U1250...it works, but that's like saying that ramen noodles "works" in comparison to a banquet burger with fries. Thanks a ton in advance guys.
Lol, I'm using a CB XT720 on WIND as well, pretty cool. But yeah, mine is working without any issues. Go into a WIND store, show them your issue, and they should be able to replace the sim card. As mentioned in another thread, WIND had some issues with certain sim cards so that may be why your having the connection problems. If that doesn't help, then it's probably something to do with the phone itself.
tharan.a said:
Lol, I'm using a CB XT720 on WIND as well, pretty cool. But yeah, mine is working without any issues. Go into a WIND store, show them your issue, and they should be able to replace the sim card. As mentioned in another thread, WIND had some issues with certain sim cards so that may be why your having the connection problems. If that doesn't help, then it's probably something to do with the phone itself.
Click to expand...
Click to collapse
At least I know that the CB XT720 does work for sure...I can get WIND to check it out (the SIM was ordered back in December or so last year) or even get the phone replaced via Moto warranty if needs be (somehow, still warrantied until March next year). Thanks for the help!
my XT720 is from sigapore and i'm using it on WIND without any issues
using Dexter's froyo ROM
make sure you get the BLACK version of the SIM card, the WHITE SIM cards dies very often
i've replaced both of mines already, they died on their own, both on my Nexus S and XT720
other friends that i've on WIND also had the same problem, with other phones, they also had the WHITE SIM card
just show them the problem, they will change the SIM card for you.
oh! but you need to go to the Corporate WIND stores, not the resellers stores
AllGamer said:
my XT720 is from sigapore and i'm using it on WIND without any issues
using Dexter's froyo ROM
make sure you get the BLACK version of the SIM card, the WHITE SIM cards dies very often
i've replaced both of mines already, they died on their own, both on my Nexus S and XT720
other friends that i've on WIND also had the same problem, with other phones, they also had the WHITE SIM card
just show them the problem, they will change the SIM card for you.
oh! but you need to go to the Corporate WIND stores, not the resellers stores
Click to expand...
Click to collapse
Alright...I'm pretty sure I have the black one (black w/ white trim), but it wouldn't hurt to get a replacement. This one's been in a bricked G1, another G1 that got caught in a torrential thunderstorm (you can tell I don't have good luck with those things), a Huawei U1719, and a Huawei U1250. It's probably just got some age on it by now...flaky with my U1250 anyhow, random (relatively frequent) disconnecting, wouldn't connect the first couple of times, etc. Thanks again, be sure to let you guys know how it goes. =.=
Meh, still got a problem. Tried another SIM, went over to WIND...no such luck. I was told that although the phone may be SIM unlocked and it can see the networks on the 1700/2100 band, the radio's firmware may be locked to prevent a connection (the employee had a similar problem with another phone for Bell). Is there anyone on here who can hook me up with an unlocked radio or a WIND Mobile ROM that could help with this? O-^
Hmmm, strange because I was able to connect to WIND Home on the stock CB 2.1 ROM, Khals MIUI ROM, and Mz's CM6 as well. Perhaps, something is wrong with your baseband? I would try this, if possible, get a friend's sim card (anything but WIND/Mobilicity) and see if you connect to that network whether it be Rogers, Telus, etc. If it can connect, then the phone is able to latch onto the regular GSM frequencies. With regards to an unlock radio or baseband, I'm not sure how thats done but maybe someone else on the forum can help you with that.
For some reason, I'll pop in my Rogers SIM (account was probably deactivated though), and my Moto says:
Emergency calls only
ROGERS
Emergency calls only
Go to check my available networks and..."WIND" is the only one that comes up? No idea as to whether its Home/Away or 2G/3G...just "WIND". Not as if it'll let me connect or anything anyways, same flop as the previous attempts ("Your SIM card does not allow a connection to this network"). :/
http://forum.xda-developers.com/showpost.php?p=10001234&postcount=34 - AHA! Videotron and WIND use the same bands (1700/2100), and some digging around turned that up. Looks like they've been having problems too. Can anyone help pinpoint their radio for me? It seems like that might just do the trick.
Update:
http://forum.xda-developers.com/showthread.php?t=944258#11176044 <- Can someone confirm that this is safe for the XT720? If so, my gut instinct's pretty sure this is exactly what I need...the "freq_F_CN_026-850-2100-signed.zip" one appears to be for Canada, while "freq_F_US_342_107-850-1700-2100-signed.zip" does the frequencies right. O-^
Mann, all I had to do was pop in my sim card and off I went. I think there was a 3G fix around here somewhere, make sure to get someone's "approval" first (one of the more experienced guys) because it may damage your phone. Try this though...
Dial *#*#4636#*#*, go into phone information, and see if anything looks off.
As for frequencies, the country does not matter, the frequencies do...for WIND, you need 1700/2100.
do not use those Defy fixes, it'll probably kill your XT720
RyanGDI said:
http://forum.xda-developers.com/showpost.php?p=10001234&postcount=34 - AHA! Videotron and WIND use the same bands (1700/2100), and some digging around turned that up. Looks like they've been having problems too. Can anyone help pinpoint their radio for me? It seems like that might just do the trick.
Update:
http://forum.xda-developers.com/showthread.php?t=944258#11176044 <- Can someone confirm that this is safe for the XT720? If so, my gut instinct's pretty sure this is exactly what I need...the "freq_F_CN_026-850-2100-signed.zip" one appears to be for Canada, while "freq_F_US_342_107-850-1700-2100-signed.zip" does the frequencies right. O-^
Click to expand...
Click to collapse
Whew, alright. Good thing I asked first, thanks. I still can't get it to work properly...I'm more than likely going to have to ditch this thing and go with a G1 or a Touch Pro 2 if I don't have any better luck with it. Thanks for all the help though guys. :/
Have you flashed a sbf? If so, which one? If not did you buy this phone from Wind or somewhere else? If it is a baseband software problem, then perhaps flashing a different sbf will help (Maybe one of the North American ones-- CBW or brightpoint).
Mioze7Ae said:
Have you flashed a sbf? If so, which one? If not did you buy this phone from Wind or somewhere else? If it is a baseband software problem, then perhaps flashing a different sbf will help (Maybe one of the North American ones-- CBW or brightpoint).
Click to expand...
Click to collapse
STR_U2_04.1E.1_SIGNED_USASHLSTAB14P2XAPCNCBW039.0R_NACBW_P011_A006_HWp3_1FF (Cincinnati Bell)...that's the only .sbf that I can get RSDLite to recognize for some reason. Attempting to pull up one for the UK or the US Brightpoint for example leaves the File Properties section blank and my start button disabled. I have version 4.5.3, if that's any help. Any hope of a miracle here?
Also, I bought it from a third-party in the US...didn't know what carrier it was with, but after some digging around and checking the "S/W" I found it to be Cincinnati Bell. Ideally I'd be looking for a WIND sbf, but I don't think anyone here's managed to get their hands on one. I'm almost at the point of just trying to take it apart to see if there's something loose in the hardware. Someone else on here was saying that there was a loose cable or somewhat that was preventing their UMTS from working properly (can't find the link). Everyone's saying it should be working just fine, I can't really see any alternative besides the baseband perhaps being flaky.
RyanGDI said:
STR_U2_04.1E.1_SIGNED_USASHLSTAB14P2XAPCNCBW039.0R_NACBW_P011_A006_HWp3_1FF (Cincinnati Bell)...that's the only .sbf that I can get RSDLite to recognize for some reason. Attempting to pull up one for the UK or the US Brightpoint for example leaves the File Properties section blank and my start button disabled. I have version 4.5.3, if that's any help. Any hope of a miracle here?
Click to expand...
Click to collapse
Yup, that's the Cincinnati Bell sbf. The brightpoint one is essentially identical but unbranded--the only differences are things like default webpage in the browser and preloaded bookmarks, etc. I don't know a lot about basebands, but I do know the only way to change the baseband firmware currently is with sbf. I think yours is fine, though. AllGamer is our resident WIND expert, so if his advice didn't help, I'm afraid I don't have much more to offer.
Actually, if this is a Cincinnaiti Bell phone, maybe it's SIM locked to CBW...? I know both of mine are. Does anyone know how to test that? SIM locks are also black magick to me.
Yup, that's the Cincinnati Bell sbf. The brightpoint one is essentially identical but unbranded--the only differences are things like default webpage in the browser and preloaded bookmarks, etc. I don't know a lot about basebands, but I do know the only way to change the baseband firmware currently is with sbf. I think yours is fine, though. AllGamer is our resident WIND expert, so if his advice didn't help, I'm afraid I don't have much more to offer.
Actually, if this is a Cincinnaiti Bell phone, maybe it's SIM locked to CBW...? I know both of mine are. Does anyone know how to test that? SIM locks are also black magick to me.
Click to expand...
Click to collapse
Already removed the SIM lock (got that taken care of well beforehand)...I guess I'm on my own then.Thanks everyone, I appreciate the help regardless. :3
RyanGDI said:
Already removed the SIM lock (got that taken care of well beforehand)...I guess I'm on my own then.Thanks everyone, I appreciate the help regardless. :3
Click to expand...
Click to collapse
i have a hunch you are still SIM locked, that error message ("Your SIM card does not allow a connection to this network") you keep having, kinda of suggest that
an easy way to find out, is to see if anyone have an extra unused Cinncinaty Bell's SIM card, and send it to you, so you can pop it in, and if it doesn't give you any error message, but "R"oaming, then that is a good dead indicator that the phone was not properly unlocked.
also in regards to the stock ROMs
you should have no problem flashing any of the .sbf files
my phone was originally an Asian one, then i flashed it to use the UK ROM, and after that i flashed the Dexter 2.2 to it
So are you saying that its possible that an unlock code can "unlock" the device (pass the unlock code request) and allow it to accept a foreign SIM, but still fail to allow it to connect to the SIM's networks? It'd make perfect sense if Rogers was an affiliated network with Cincinnati Bell (for roaming), since it'd be "mutual ground" between WIND and CBW. And then the SIM wouldn't be able to connect to WIND's exclusive 3G network since it was never on the "allowed" networks as defined by Cincy? =.=
if you are in Toronto, i'll suggest you go to P-mall, any of those cell phone stores there can help you unlock the phone for sure
or you can try your luck online with different ways to unlock the phone
quite sincerely we never really talked much about SIM unlocking of this phone within this forum.
perhaps a DEV might be able to help you figure out how to unlock it for free
because if you go to the malls they might charge you an unlocking fee regardless
although with the chinese places you can argue it didn't work, and they will not charge you for the unlocking
Hello
I have problem with my Sensation.
I bought phone year ago (on polish equivalent of ebay), from someone who lives in UK and he send me it to Poland. It worked perfectly there, till now.
Two days ago I came to UK, and since I switched phone ON after getting off the plane, I can't connect to any of the cellular network.
I am sure that SIM slot is OK because phone asks me to enter SIM pin code.
When I am trying to manually select network I got 'Your SIM card does not allow a connection to this network', and when automatically 'Unable to connect to this network at this time. Please try again later.'
Wifi and GPS working fine.
I dont have a clue whats the reason of that, where the problem lies.
Phone has ARHD 6.7.2 ROM, firmware 3.33.401.106.
Any help is appreciated as I need phone badly, to have mail and internet access throught the day :crying:
PS. I am starting to think that UK seller could scam me, and sold me phone with blocked IMEI or something like this? :/
Hi have you tried to change your radio And ril? This could help you regain signal. I can't recommend a particular radio and ril because we live in different areas and it will be different. However you can start by experimenting with the generic ICS radios and rils and see of one of those will reconnect your signal.best wishes.Hope this helps solve your issue!
sent from HTC sensation, soff, 3.33 firmware, viper Rom, sense 4.1, kernel version PYD-X stable 3.1, mugen battery 3800mah. Please press thanks if I helped in anyway.
Decado_PL said:
Hello
I have problem with my Sensation.
I bought phone year ago (on polish equivalent of ebay), from someone who lives in UK and he send me it to Poland. It worked perfectly there, till now.
Two days ago I came to UK, and since I switched phone ON after getting off the plane, I can't connect to any of the cellular network.
I am sure that SIM slot is OK because phone asks me to enter SIM pin code.
When I am trying to manually select network I got 'Your SIM card does not allow a connection to this network', and when automatically 'Unable to connect to this network at this time. Please try again later.'
Wifi and GPS working fine.
I dont have a clue whats the reason of that, where the problem lies.
Phone has ARHD 6.7.2 ROM, firmware 3.33.401.106.
Any help is appreciated as I need phone badly, to have mail and internet access throught the day :crying:
PS. I am starting to think that UK seller could scam me, and sold me phone with blocked IMEI or something like this? :/
Click to expand...
Click to collapse
Sounds like your Polish carrier/SIM might not be allowing international roaming. Get a PAYG SIM for a couple of quid and try that. That'd prove the phone side of things.
Try
Try putting in a diffrent Sim card to see if it's that.
Decado_PL said:
Hello
I have problem with my Sensation.
I bought phone year ago (on polish equivalent of ebay), from someone who lives in UK and he send me it to Poland. It worked perfectly there, till now.
Two days ago I came to UK, and since I switched phone ON after getting off the plane, I can't connect to any of the cellular network.
I am sure that SIM slot is OK because phone asks me to enter SIM pin code.
When I am trying to manually select network I got 'Your SIM card does not allow a connection to this network', and when automatically 'Unable to connect to this network at this time. Please try again later.'
Wifi and GPS working fine.
I dont have a clue whats the reason of that, where the problem lies.
Phone has ARHD 6.7.2 ROM, firmware 3.33.401.106.
Any help is appreciated as I need phone badly, to have mail and internet access throught the day :crying:
PS. I am starting to think that UK seller could scam me, and sold me phone with blocked IMEI or something like this? :/
Click to expand...
Click to collapse
If your home network doesn't have an agreement with UK networks then your SIM won't work, not sure if this is realistic as I thought they were all only to happy to help others take money from us. Try a UK SIM, if that doesn't work then your IMEI is probably blocked in the UK, but not in Poland.
It's a simple answer Your phone has been reported as lost/stolen in UK and IMEI has been black listed. It's now paper weight in UK.
Pogon telefon w PL i kup sobie inny w UK.
Sorry for not mentioning - ofcourse I tried other sim cards, like o2 and vodafone - neither of it worked. My PL carrier sim worked in roaming in different phone.
So it looks like IMEI is blocked, I just wonder if I should go to the Police to check this out but I dont want to have it confiscated :/
Butif its true, Im not going to leave this scammer unpunished - I'll try legal action :/
Actions
Decado_PL said:
Sorry for not mentioning - ofcourse I tried other sim cards, like o2 and vodafone - neither of it worked. My PL carrier sim worked in roaming in different phone.
So it looks like IMEI is blocked, I just wonder if I should go to the Police to check this out but I dont want to have it confiscated :/
Butif its true, Im not going to leave this scammer unpunished - I'll try legal action :/
Click to expand...
Click to collapse
Instead of legal action why not just find him and remove a thumd. maybe both thumbs to be sure.
The sad thing about having an IMEI number on the black list is that it can't come off that list. At least from my experiences.
deemax_real said:
It's a simple answer Your phone has been reported as lost/stolen in UK and IMEI has been black listed. It's now paper weight in UK.
Pogon telefon w PL i kup sobie inny w UK.
Click to expand...
Click to collapse
This.
Apart from it not being a paperweight. Revival is possible but ILLEGAL.