Hello
I have problem with my Sensation.
I bought phone year ago (on polish equivalent of ebay), from someone who lives in UK and he send me it to Poland. It worked perfectly there, till now.
Two days ago I came to UK, and since I switched phone ON after getting off the plane, I can't connect to any of the cellular network.
I am sure that SIM slot is OK because phone asks me to enter SIM pin code.
When I am trying to manually select network I got 'Your SIM card does not allow a connection to this network', and when automatically 'Unable to connect to this network at this time. Please try again later.'
Wifi and GPS working fine.
I dont have a clue whats the reason of that, where the problem lies.
Phone has ARHD 6.7.2 ROM, firmware 3.33.401.106.
Any help is appreciated as I need phone badly, to have mail and internet access throught the day :crying:
PS. I am starting to think that UK seller could scam me, and sold me phone with blocked IMEI or something like this? :/
Hi have you tried to change your radio And ril? This could help you regain signal. I can't recommend a particular radio and ril because we live in different areas and it will be different. However you can start by experimenting with the generic ICS radios and rils and see of one of those will reconnect your signal.best wishes.Hope this helps solve your issue!
sent from HTC sensation, soff, 3.33 firmware, viper Rom, sense 4.1, kernel version PYD-X stable 3.1, mugen battery 3800mah. Please press thanks if I helped in anyway.
Decado_PL said:
Hello
I have problem with my Sensation.
I bought phone year ago (on polish equivalent of ebay), from someone who lives in UK and he send me it to Poland. It worked perfectly there, till now.
Two days ago I came to UK, and since I switched phone ON after getting off the plane, I can't connect to any of the cellular network.
I am sure that SIM slot is OK because phone asks me to enter SIM pin code.
When I am trying to manually select network I got 'Your SIM card does not allow a connection to this network', and when automatically 'Unable to connect to this network at this time. Please try again later.'
Wifi and GPS working fine.
I dont have a clue whats the reason of that, where the problem lies.
Phone has ARHD 6.7.2 ROM, firmware 3.33.401.106.
Any help is appreciated as I need phone badly, to have mail and internet access throught the day :crying:
PS. I am starting to think that UK seller could scam me, and sold me phone with blocked IMEI or something like this? :/
Click to expand...
Click to collapse
Sounds like your Polish carrier/SIM might not be allowing international roaming. Get a PAYG SIM for a couple of quid and try that. That'd prove the phone side of things.
Try
Try putting in a diffrent Sim card to see if it's that.
Decado_PL said:
Hello
I have problem with my Sensation.
I bought phone year ago (on polish equivalent of ebay), from someone who lives in UK and he send me it to Poland. It worked perfectly there, till now.
Two days ago I came to UK, and since I switched phone ON after getting off the plane, I can't connect to any of the cellular network.
I am sure that SIM slot is OK because phone asks me to enter SIM pin code.
When I am trying to manually select network I got 'Your SIM card does not allow a connection to this network', and when automatically 'Unable to connect to this network at this time. Please try again later.'
Wifi and GPS working fine.
I dont have a clue whats the reason of that, where the problem lies.
Phone has ARHD 6.7.2 ROM, firmware 3.33.401.106.
Any help is appreciated as I need phone badly, to have mail and internet access throught the day :crying:
PS. I am starting to think that UK seller could scam me, and sold me phone with blocked IMEI or something like this? :/
Click to expand...
Click to collapse
If your home network doesn't have an agreement with UK networks then your SIM won't work, not sure if this is realistic as I thought they were all only to happy to help others take money from us. Try a UK SIM, if that doesn't work then your IMEI is probably blocked in the UK, but not in Poland.
It's a simple answer Your phone has been reported as lost/stolen in UK and IMEI has been black listed. It's now paper weight in UK.
Pogon telefon w PL i kup sobie inny w UK.
Sorry for not mentioning - ofcourse I tried other sim cards, like o2 and vodafone - neither of it worked. My PL carrier sim worked in roaming in different phone.
So it looks like IMEI is blocked, I just wonder if I should go to the Police to check this out but I dont want to have it confiscated :/
Butif its true, Im not going to leave this scammer unpunished - I'll try legal action :/
Actions
Decado_PL said:
Sorry for not mentioning - ofcourse I tried other sim cards, like o2 and vodafone - neither of it worked. My PL carrier sim worked in roaming in different phone.
So it looks like IMEI is blocked, I just wonder if I should go to the Police to check this out but I dont want to have it confiscated :/
Butif its true, Im not going to leave this scammer unpunished - I'll try legal action :/
Click to expand...
Click to collapse
Instead of legal action why not just find him and remove a thumd. maybe both thumbs to be sure.
The sad thing about having an IMEI number on the black list is that it can't come off that list. At least from my experiences.
deemax_real said:
It's a simple answer Your phone has been reported as lost/stolen in UK and IMEI has been black listed. It's now paper weight in UK.
Pogon telefon w PL i kup sobie inny w UK.
Click to expand...
Click to collapse
This.
Apart from it not being a paperweight. Revival is possible but ILLEGAL.
Related
My XDA II is not getting any signal from anywhere.. Flight mode is off, wireless is on.. Beside the signal icon is an exclamation mark that just stays there. It just says "No service" when tapped on.. I've tried other sims but nothing worked. The sim cards work fine with other phones.
The Xda II detects the sim card because it can read it's phonebook thru "sim manager". I've tried searching network and stuffs but still nothing. I did the soft and hard reset but to no avail.
Can anyone please help me???? Is this a usual problem??
Is it a new XDA II ? or second hand bought ?
Did it ever work ? When did it stop working?
Did you do an upgrade ?
What radio version ?
What model ?
It could be you have a stolen XDA II and that it is blacklisted.
It could be that the upgrade went wrong and you have no radio.
It could be that it is set to the wrong band. 850/1900 900/1800
SEcond Hand. Haven't done an upgrade.
I just tried using other network's sim and it worked.. only sims from the network it was bought from don't seem to work..
How do you change the bands?
About those bands I don't know much. I just read that it is a problem, but mostly in the US.
It could be that it is blaklisted at one operator, and that it works with other operators. But I was under the impression that all operators should use the blacklists.
You could call helpdesk/go to shop of your operator and ask why it doesn't work and if it is blacklisted.
Would they confiscate the unit if it is blacklisted?
Thanks for the replies M4IO..
I don't know, I've never had one.
you could just phone them from an anonymous phone, tell them that you want to buy a second hand phone, but first want to check.
If you know anybody who travels abroad, ask them to take it to another country, if it works there then you know it is blacklisted in your country.
Hi.i got a touch cruise before 2 weeks and i face a serious problem.it loses signal from my provider all time and i must enter comm manager to enable and after disable airplane mode.sometimes it says that my sim is missing.anyone has an idea where the problem is?
I had this problem with my Orbit 1 and never did find a solution. Other SIM cards from other providers did not have the same problem. I also found that it was effected by other devices such as a transceiver that uses Tetra. I would love to know if there is a solution.
unfortunely everything i tried cannot solve the problem.i feel like i threw 800 usd into trash bin
its really a shame.i have nothing more to say
Hi again.I updated my radio rom to 1.58.25.14 but i still have the same problem.any ideas?
i still get the no service error and after sim is missing error
1 the sim is not compatible try getting a newer sim from the provider
2 the phone is defect
1 the sim is not compatible try getting a newer sim from the provider
2 the phone is defect
Click to expand...
Click to collapse
Thats not good news,for second possibility.i will try to change my sim otherwise if not works ,i hope the company change my device
Well it seems i have bad news.i put other sim card on tcand i get most times error that sim is missing from the start and most times and when i get signal i lose it after seconds.i also put the simcard i had before on tc on a sony and it works fine.so most chance is that my phone is defect.i hope htc dealer here replace it for me.otherwise bye bye my money
1 the sim is not compatible try getting a newer sim from the provider
2 the phone is defect
Click to expand...
Click to collapse
News report well i send my device to htc here in cyprus and they change me the simcardreader,as it seems that was the problem.now my mobile runs as it should.i am happy to have it again
man they work fast over there. less then a week for the repair, not bad.
Did you have to unlock the phone to do that?
I called AT&T and they said that they don't have the unlock code since they don't even sell the device, but that it works on sims outside the US. She seemed to imply that it won't work on tmobile but that if I go outside the US, and just put a sim in, it will work without me having to unlock the phone in anyway.
Can anyone verify this?
Thanks
dannypp said:
Did you have to unlock the phone to do that?
I called AT&T and they said that they don't have the unlock code since they don't even sell the device, but that it works on sims outside the US. She seemed to imply that it won't work on tmobile but that if I go outside the US, and just put a sim in, it will work without me having to unlock the phone in anyway.
Can anyone verify this?
Thanks
Click to expand...
Click to collapse
Most customer service representatives are pure idiots .... Nexus S is a Google phone , so it's factory unlocked to any SIM card you use with it(you may or may not get 3G on other networks depending on the other network 3G frequencies , and if the forgein network has 3G on 900/1900MHz it will have 3G on this Nexus S)..
Hope this helps..
Well I went to tmobile and the guy put in a sim into the phone and the phone got no reception nor did it seem to recognize the sim at all.
So it seems that it isn't unlocked.
I tried putting in this code: *#7465625#
Its supposed to tell you if the phone is unlocked or not, but nothing happens, it just says: Connection problem or invalid MMI code.
I don't need it to work on tmobile, but I do need it to work on foreign simcards. And I saw on other forums that for some people it worked on tmobile and others it didn't so there doesn't seem to be any clear answers.
dannypp said:
Well I went to tmobile and the guy put in a sim into the phone and the phone got no reception nor did it seem to recognize the sim at all.
So it seems that it isn't unlocked.
I tried putting in this code: *#7465625#
Its supposed to tell you if the phone is unlocked or not, but nothing happens, it just says: Connection problem or invalid MMI code.
I don't need it to work on tmobile, but I do need it to work on foreign simcards. And I saw on other forums that for some people it worked on tmobile and others it didn't so there doesn't seem to be any clear answers.
Click to expand...
Click to collapse
you have another issue here , check your phone
Thanks for the response.
What do you mean by other issue and how should I be checking my phone?
In any case, I put in a simcard that my brother gave me which I believe is from Mozambique on a carrier Vodacom. It asked for the code of the sim when I put the phone is as always, and so I got in putting in 0000.
It then showed no connection to anything whatsoever, also as always.
Keep in mind I did have wifi on.
Then all of a sudden it asked me to update my phone and install something. So I just said yes and it updated and rebooted.
All of a sudden I have bars here and there and it recognizes that tmobile and AT&T are in the area. I also saw I think at the top of the notification bar when I pull down the notifications tab, it said Vodacom. Of course I get no reception whatsoever but that is expected, this sim was a gophone sim in Mozambique.
Does this mean that its unlocked if it is recognizing another sim, even though no confirmation of reception? I plan to try again with tmobile now and perhaps make sure I have wifi connection while doing so and leave it in for longer.
Thanks and please let me know if you have any thoughts.
what ROM you're on now?stock or costum one ? you also might consider a FULL phone wipe.because this might be caused by a difference between at&t apn or other Sim data and the other .check for that
I'm on stock 2.3 that the phone came with. Haven't messed with it at all.
So I assume you saying that if I want to switch to another sim, I should do full phone wipe then? so that the at&t apn doesn't confuse it?
IF it doesn't work with tmobile again, I will try taht, and I will also try to learn what an apn is.
Thanks for the help.
Might work or might not !!! backup all your data and apps first then use the shotgun method lol
But what I am sure of is that Nexus S phones are always unlocked and SIM free..
Hello guys!
I love this phone, but i am having problems getting it to function properly here in Sweden. It was originally bought on a contract and simlocked to Tre (carrier). I bought the phone second hand from swedish ebay (much cheaper than brand new) with the intention of unlocking it and using with my carrier (Telenor).
Tre would not unlock the phone for me (have to see out 24 month contract) so i unlocked it myself using the services of unlockscope.com. The process was successful, and the phone no longer asks for a network unlock code when using previously locked sim.
The problems start now.. It just refuses to register on the network! If i switch the phone off, insert sim and start, then i get a brief flash of the carrier name in top left corner (2 seconds), and then it goes back to saying emergency calls only.
I cannot register manually, i have tried hundreds of times, even though the carrier appears in the list. The apn settings are also correct for my carrier.
I have also contacted my carrier and they dont understand the problem. I even had them run a check on the imei to see if it was blocked on their network (possible stolen phone) but it came back negative, no blocking whatsoever!
The weirdest thing is that it works when using my brothers Tele2 sim card! The phone registers in seconds and displays a nice 4g symbol next to the signal indicator! A thing to note is that this Tele2 nano sim fits very nicely in the tray and stays in place, whereas my telenor sim is extremely loose and falls out, though i have tried taping my sim in place with no success.
Can anybody relate to this problem or think of a possible cause? I dont know what to try anymore! I'm thinking that there must be something wrong with the phone, but then why does Tele2 work perfectly??!!
Sorry for the long post! I appreciate any help offered!
vinnibinni said:
Hello guys!
I love this phone, but i am having problems getting it to function properly here in Sweden. It was originally bought on a contract and simlocked to Tre (carrier). I bought the phone second hand from swedish ebay (much cheaper than brand new) with the intention of unlocking it and using with my carrier (Telenor).
Tre would not unlock the phone for me (have to see out 24 month contract) so i unlocked it myself using the services of unlockscope.com. The process was successful, and the phone no longer asks for a network unlock code when using previously locked sim.
The problems start now.. It just refuses to register on the network! If i switch the phone off, insert sim and start, then i get a brief flash of the carrier name in top left corner (2 seconds), and then it goes back to saying emergency calls only.
I cannot register manually, i have tried hundreds of times, even though the carrier appears in the list. The apn settings are also correct for my carrier.
I have also contacted my carrier and they dont understand the problem. I even had them run a check on the imei to see if it was blocked on their network (possible stolen phone) but it came back negative, no blocking whatsoever!
The weirdest thing is that it works when using my brothers Tele2 sim card! The phone registers in seconds and displays a nice 4g symbol next to the signal indicator! A thing to note is that this Tele2 nano sim fits very nicely in the tray and stays in place, whereas my telenor sim is extremely loose and falls out, though i have tried taping my sim in place with no success.
Can anybody relate to this problem or think of a possible cause? I dont know what to try anymore! I'm thinking that there must be something wrong with the phone, but then why does Tele2 work perfectly??!!
Sorry for the long post! I appreciate any help offered!
Click to expand...
Click to collapse
Hi mate
Maybe is the sim card......did you try your card in your brothers phone??
MAX 404 said:
Hi mate
Maybe is the sim card......did you try your card in your brothers phone??
Click to expand...
Click to collapse
Hello
Already tried that and it works fine I also recieved a new sim from my carrier and that works fine in other phones but not in my S7
vinnibinni said:
Hello
Already tried that and it works fine I also recieved a new sim from my carrier and that works fine in other phones but not in my S7
Click to expand...
Click to collapse
Hi
This is getting weird , did you try to do a factory reset from recovery also wipe cache and if that do not work you could also try to flash the firmware of the phone again ( odin)
http://forum.xda-developers.com/galaxy-s7/how-to/official-stock-firmware-update-odin-t3369431
Just in case is some odd firmware problem , back up everything important first...just in case
MAX 404 said:
Hi
This is getting weird , did you try to do a factory reset from recovery also wipe cache and if that do not work you could also try to flash the firmware of the phone again ( odin)
http://forum.xda-developers.com/galaxy-s7/how-to/official-stock-firmware-update-odin-t3369431
Just in case is some odd firmware problem , back up everything important first...just in case
Click to expand...
Click to collapse
I have already tried flashing with stock swedish firmware using odin (G930FXXU1APEQ_G930FVDS1APF1_VDS) but same problem persists.. One weird thing to note though is that even though i do a clean flash with unbranded swedish rom, the phone installs some carrier specific apps from the original carrier the phone was simlocked to upon first boot. How can that be??
Maybe its worth trying an international version?
Thanks for the suggestions
vinnibinni said:
I have already tried flashing with stock swedish firmware using odin (G930FXXU1APEQ_G930FVDS1APF1_VDS) but same problem persists.. One weird thing to note though is that even though i do a clean flash with unbranded swedish rom, the phone installs some carrier specific apps from the original carrier the phone was simlocked to upon first boot. How can that be??
Maybe its worth trying an international version?
Thanks for the suggestions
Click to expand...
Click to collapse
That is odd , yes try a totally different rom just to see how it turns out , even from another country it should not make any difference for the phone and connect easily to a network.
check this thread also
http://forum.xda-developers.com/s7-edge/how-to/guide-how-to-fix-check-drk-imei-issues-t3379516
EFS is a very important partition , is where the modem information is.......maybe?
MAX 404 said:
That is odd , yes try a totally different rom just to see how it turns out , even from another country it should not make any difference for the phone and connect easily to a network.
check this thread also
http://forum.xda-developers.com/s7-edge/how-to/guide-how-to-fix-check-drk-imei-issues-t3379516
EFS is a very important partition , is where the modem information is.......maybe?
Click to expand...
Click to collapse
I will try with an international firmware and see if there is any difference.. if not i will follow that guide on efs partition in case that is corrupt.. This is so frustrating!!!
Is it at all possible that a very loose fitting sim could be the problem? As the simcard of the carrier that works fits very snugly in the sim tray.
vinnibinni said:
I will try with an international firmware and see if there is any difference.. if not i will follow that guide on efs partition in case that is corrupt.. This is so frustrating!!!
Is it at all possible that a very loose fitting sim could be the problem? As the simcard of the carrier that works fits very snugly in the sim tray.
Click to expand...
Click to collapse
I get you mate........sim problem, yes very possible !!!!
MAX 404 said:
I get you mate........sim problem, yes very possible !!!!
Click to expand...
Click to collapse
I have now found out that the phone is stolen!!! So that explains everything. I dont know why the carrier couldnt see that the first time they checked, would have saved me days of frustration!!
It has been reported to the police here in sweden, so hopefully they will find who is responsible and i can get my money back!
Thanks for the help guys, very much appreciated even though it was an impossible case to crack!
vinnibinni said:
I have now found out that the phone is stolen!!! So that explains everything. I dont know why the carrier couldnt see that the first time they checked, would have saved me days of frustration!!
It has been reported to the police here in sweden, so hopefully they will find who is responsible and i can get my money back!
Thanks for the help guys, very much appreciated even though it was an impossible case to crack!
Click to expand...
Click to collapse
so sorry mate
you cant trust anyone........very sad
thanks for letting us know
vinnibinni said:
I have now found out that the phone is stolen!!! So that explains everything. I dont know why the carrier couldnt see that the first time they checked, would have saved me days of frustration!!
It has been reported to the police here in sweden, so hopefully they will find who is responsible and i can get my money back!
Thanks for the help guys, very much appreciated even though it was an impossible case to crack!
Click to expand...
Click to collapse
Oh no. Have the police found out the thieves? I think my phone may be stolen too because I have the exact same problem.
Hello guys,
Im coming at you for a question which I can't have any answer.
I bought a Note10 Plus in October to somebody on the web, the phone was brand new (on its original sealing and packaging) and working perfectly. I was first on Three network, the phone worked, then I switch on GoMo, working perfectly too. On the 10th of November I traveled to Japan with a local sim card (Docomo) and same, all working. But yesterday, I came back to Ireland where I live, and still as of today, the phone show me 'SIM 2 not allowed'.
The phone is unlocked, I've checked with the Samsung support and they confirmed it (but didn't bring me helpful troubleshooting steps). I've contacted my carrier too who said that there is no issue on my account, and they will send me a new sim card too.
I'm not expecting it to work though, as the SIM card is working on the iPhone X of my gf, and her sim card is not working on my phone too. So it's only on my Note 10+.
I've tried to remove the sim and reinsert it, restart it, reset network settings, check the date and time, nothing to do, all go to the same error.
After making research, I tried to check some IMEI Blacklist check websites, but I don't trust them as I don't know where these infos comes from, but one catch my attention because it told me that the phone was blacklisted : https://www.imeipro.info/
All the others says that the phone is clean. Again, that's why I don't really trust it, and my carrier didn't mention any block. I'm still curious why my phone appear as blacklisted so I send them an email to try to know more.
I receive signal too, but can't send/receive calls or text, and I don't have access to data neither.
So now I have my phone with no any SIM working, and I don;t know what to try to get my phone working again.
I think I've explained all I did today, I don't know what to do more, I don't have any idea of what's going on with the phone, that's why I need your light to see if you can help me to find a way.
Thank you guys, I hope to hear from you soon!
From the sounds of it, it sounds like it's been blacklisted, that's my guess. Do you get any message when you insert the sim? I had a similar thing happen to me, turned out the guy I bought the phone off on Ebay didn't pay he's bill and phone wouldn't text or make calls anymore. O2 was the company that barred the phone, and they couldn't help me even though I had proof I'd purchased the phone from the guy, only he could sort it out as it was he's account. Anyway thankfully PayPal came to my rescue, they just needed proof it was blacklisted, carphonewarehouse did a check and printed out the results for me thankfully as I knew the guy that worked there. I got a refund and promised myself I'd never buy a phone off Ebay from a personal seller, if its a business account then maybe. Awful experience though. I hope you get this sorted.
I'm guessing you've never rooted the phone or flashed it as that can sometimes delete the efs folder which causes the phone to have no imei.
Thanks for your answer !
No usually I root all my phones but this time I wanted to keep it as normal, because tthe phone looks like there's nothing more to improve to me (except a little bbit the camera when the light is low..)
I didn't knew that it could cause such things ! I should have done that
Honestly that was the first time I bought the phone to somebody, and more of that, the phone was sealed on the original plastic with the label ''eu sim card only''. So I was trusting it, even if I know, that doesn't mean it's safe behind that.
Since I've posted the message, I contacted few carriers, like mine GoMo, and they dont know anything about the blacklisting (I was surprised) then I contacted Three, they told me that the device does not belomg to the; so they can't check.
I tried Eir, and they refused to give me infos for data protections, which I think is stupid because the phone is not a personal information who could reveal an identity but anyway. I didn't though about Carephonewarehouse, I will visit them because it seems like this is the best idea.
The weird thing to me is still that it didnt worked suddenly... I was in the flight and this is when I came back that it didn't worked. Well, maybe that was a bad hazard.
Something I've discovered yesterday more of that is when I have this issue, turning off the 4G and only allowing 3G/2G will allow me to use the data. Still no phone or text, but the phone is detecting the H+ signal and I'm free to go on the web.
Yes for your question, the issue happened instantly when I insert the card on the SIM1 with the error SIM not allowed, the SIM 2 slot works perfectly, that's what I'm using for the moment but I can't use any SD card at the same time, so it bother me. :/
Thanks for sharing your experience, then I know a little bit fore of what to do. I wanted to go to the police but I don't want to spend 2 hours there. Maybe I'll think of it as a last resort...
https://www.google.com/amp/s/forum.xda-developers.com/s10-plus/help/sim-1-allowed-t3945371/amp/
I just came from Japan as well I had the same problem but with my Sony Xperia 1.
I bought it from the states and I took vacation to Japan and used their sim card.
When I came back here in Florida I switched back to my at&t sim card I couldn't make calls or texts only data works for some reason I tried everything I used sim card on other phones (sim card is fine)
I tried everything, nothing worked !
I factory reset the phone and it worked, fixed the problem (it's strange because I used Galaxy s8 also with that sim card and it's working fine)
My Sony Xperia 1 had similar problem to yours
I don't know if this will help you to be honest but I had kinda same problem.
Hope you solved you issue.
jadaress1 said:
https://www.google.com/amp/s/forum.xda-developers.com/s10-plus/help/sim-1-allowed-t3945371/amp/
Click to expand...
Click to collapse
Thank you, but unfortunately the phone has been bought from someone as I said, and the suggestion there doesn't help :/
cali1986 said:
I just came from Japan as well I had the same problem but with my Sony Xperia 1.
I bought it from the states and I took vacation to Japan and used their sim card.
When I came back here in Florida I switched back to my at&t sim card I couldn't make calls or texts only data works for some reason I tried everything I used sim card on other phones (sim card is fine)
I tried everything, nothing worked !
I factory reset the phone and it worked, fixed the problem (it's strange because I used Galaxy s8 also with that sim card and it's working fine)
My Sony Xperia 1 had similar problem to yours
I don't know if this will help you to be honest but I had kinda same problem.
Hope you solved you issue.
Click to expand...
Click to collapse
Thank you for that, I've tried this yesterday after a backup, I used the sim card with the phone completly as new (well, I've restored it from the settings, so I don't know if it was the good way) and it didn't worked.
I think I will try carephone warehouse as jadaress1 requested, it might give me lot of infos there. Im also starting thinking that the phone is carrier blocked, but I can't see any reason why the phone was new and already unlocked so I don't see any reasons...
I'll let you know