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S710 Phone Function Not Working

Hey guys,
First post here, so not 100% sure if its in the right spot. Gotta bit of a weird problem with my new S710. Got it on Monday with everything working fine. Then one night I was surfing the net testing out the EDGE and WiFi and the phone froze. I rebooted but when it came back on it couldnt pick up my network
I've gone over settings over and over again, called my SP, the place I bought as well as HTC and they cant give me a proper answer that I can pin point the issue and fix it. Also tried flashing ROM's to WM 6.1, back to 6.0 standard but nothing happening. Now the weird thing is, my SIM works in other phones, and other SIM's work in my phone. Its just my SIM that isnt working
The furthest I can get to is trying to turn the phone functionality on, which just stays on off.....
Any suggestions? Help is much appreciated. Thanks guys

I have also faced similar problems from my previous prepaid Connection in AirTel. I roam a lot in a particular place, my AirTel prepaid will display no signal while the post paid one will show signal, not full though. And yes I have seen the same thing after swapping the SIMs. At another place, my prepaid SIM will show SIM ERROR . So try changing your SIM from your service provider.

Well, so are I can tell you that the Vox is a little bit picky about SIM-Cards. Fireburned's SIM doesn't work with my Rose ROM for instance! Maybe you just got a "Monday"-SIM/V ox

shaunak.it said:
I have also faced similar problems from my previous prepaid Connection in AirTel. I roam a lot in a particular place, my AirTel prepaid will display no signal while the post paid one will show signal, not full though. And yes I have seen the same thing after swapping the SIMs. At another place, my prepaid SIM will show SIM ERROR . So try changing your SIM from your service provider.
Click to expand...
Click to collapse
Its a damn weird problem....
For interests sake what kinda SIM are you using? 32k or 64? Is it 3G enabled?
I know the S710 doesnt support 3G, but maybe thats whats causing the problem. Im gonna try go to my SP tomorrow or Monday to get my SIM swapped out. Maybe I should try another ROM, see if that makes a difference....
Thanks for the reply
frauhottelmann said:
Well, so are I can tell you that the Vox is a little bit picky about SIM-Cards. Fireburned's SIM doesn't work with my Rose ROM for instance! Maybe you just got a "Monday"-SIM/V ox
Click to expand...
Click to collapse
Seems so. I've Googled myself to death and found a few similar problems to what Im having. Its just really strange it worked, and then did
The other day it happened for the first time, 2nd day I had the phone. I freaked, with it being my first smart phone and whatever. LOL
I did some ##022# trick, which apparently re-connects me to my SP, that worked. Hasnt worked this time....
I'll flash another ROM onto my phone, will let you guys know if it changes anything

Its a 32K SIM. In India There is no 3G . And hence most of the SIMs are not 3G ready. Mine was not 3G ready either.
If you want to try another ROM, I would suggest to go for fb's Clean ROM or fh's Lite ROM, you will not find fh's ROM in a thread, but you will find it's hyperlink in his signature .

shaunak.it said:
Its a 32K SIM. In India There is no 3G . And hence most of the SIMs are not 3G ready. Mine was not 3G ready either.
If you want to try another ROM, I would suggest to go for fb's Clean ROM or fh's Lite ROM, you will not find fh's ROM in a thread, but you will find it's hyperlink in his signature .
Click to expand...
Click to collapse
OK cool stuff. I'll try see if I can get a 32k SIM, just to be safe and I'll ask em to not enable 3G. Dont use it really anyway
Thanks again for the help mate

Hello, I purchased a galaxy tab 7 plus in Hong Kong. All work great until 2 days ago,

Hello, I purchased a galaxy tab 7 plus in Hong Kong. All work great until 2 days ago, I inserted another Sim card then it now says no Sim card. I tried with several other Sim cards but no luck, I did a factory reset, flashed with firmware from Sam mobile but still no luck, I don't know what else to do before I send it to Samsung for repair that gonna be expensive, help is greatly wanted, thank you.
Sent from my GT-I9100 using XDA

Try to insert the sim card with the tablet on. Does it restart? If not are you sure you are inserting it with the correct side?

Hello, thanks for the answer, I tried all that already, anyway the Sim only fit in one position so you cannot take wrong.
The tab restarts when inserting card yes.
I tried also taking the battery out for 10 mins... Clean the head of the Sim compartment but no luck.
Sent from my GT-I9100 using XDA

You took the battery out? how did you do it?
P_

sim card
pakalrtb said:
You took the battery out? how did you do it?
P_
Click to expand...
Click to collapse
Just removed the back by pushing under the sd card slot then inserted a flat tool to unclip the lid, then removed the batery connector.
However i still have the issue, its driving me crazy as it is my working tool...

does the original SIM still work in it?
perhaps try flashing original & latest frimware updates for new/different modem.
I know one chinese version of tab plus has locked bootloaded dud to China's restrictions, I would not be surprised if they have locked down modem as well.
And for the heck of it you could always try Galaxy S Unlock app, to be certain you're unlocked.
Strongly suggest backing up /EFS folder (twice) just in case.

Thanks for the suggestion, I flashed the device twice already but there is only one file. Could you direct me to the files you are referring to please I'll take a look when I'm back home, thanks again.
Sent from my GT-I9100 using XDA

I would try EVERYTHING else before flashing a new modem. Toggle airplane mode. disable/enable packet data, etc.
First, does the original SIM still work?
If so I would give the Galaxy S Unlock a shot for the heck of it.
These other SIMs have you tried them in other devices to either make sure they work or activate them?
did you purchase device on a SIM contract??

sim issue
The original sim does work, i have put it in other phones and it works fine, i have also tried other sim but still same issue, message still say "please insert sim card"
I have purchased the tab sim free in hk so no, no contract, it did work fine since december until 2 days ago where i input a data only sim card, when i insert sim card it does reboot, meaning it detects the card in the socket but thats it.
Concerning Galaxy S Unlock my tab is not rooted i have used only legit firmware until now so im not sure about that.
PS: looking at my phone servie status it says:
Service State: Out of service

Are you sure you havent been sold a bad or expired sim card?
Id try to give samsung customer support a call at least, they will probably tell you to send it to them anyway.
Can you try exchanging this for another one where you puchased it?

Well, i bought it during my holidays in hk but i live in norway, so... bit difficult to chage it, the sim card works just fine in other devices so it should work in tab.
I tried the galaxy s unlock and during step 1 it says error for efs backup, so either because im not rooted or because my efs is corrupted.

Probably because youre not rooted.
Im wondering if the SIM could be from a small provider which isnt recognized by the device?
It should at least dected then say something like network provider unrecognized, etc.
I really dont what to say.
I would keep trying other sims, try to get a 5$ pre pay from a major carrier like O2, 3, tmobile, etc. not sure what carriers you have over there.

Well i use Telenor which is the biggest and also quite big in europe, i will call customer service tomorrow and hear what they say, but i fear its gonna rip my pockets...

richardfv said:
Well i use Telenor which is the biggest and also quite big in europe, i will call customer service tomorrow and hear what they say, but i fear its gonna rip my pockets...
Click to expand...
Click to collapse
did you push the simcard all the way to the bottom of the slot?
I need a pen to push it....so I wonder if you insert your sim card properly.

dannyyung said:
did you push the simcard all the way to the bottom of the slot?
I need a pen to push it....so I wonder if you insert your sim card properly.
Click to expand...
Click to collapse
yes, since the first time, repair shop said they cannot help since device has been purchased in hong kong...
No solutions until today...

Solved
After dismantling the tab completely (hard work guys...) i confirm that the sim card reader is defect, the cushions that reads the card did not press completely on it so i applied a temporary fix by adding an extra layer to thicken the card so it can press correctly on the cushions. I did try this fix before with the tablet in one piece, however i could not get it to work correctly.
Anyway thanks for your help and i'm happy that i can use it again

[HELP] Can't connect to any network in UK

Hello
I have problem with my Sensation.
I bought phone year ago (on polish equivalent of ebay), from someone who lives in UK and he send me it to Poland. It worked perfectly there, till now.
Two days ago I came to UK, and since I switched phone ON after getting off the plane, I can't connect to any of the cellular network.
I am sure that SIM slot is OK because phone asks me to enter SIM pin code.
When I am trying to manually select network I got 'Your SIM card does not allow a connection to this network', and when automatically 'Unable to connect to this network at this time. Please try again later.'
Wifi and GPS working fine.
I dont have a clue whats the reason of that, where the problem lies.
Phone has ARHD 6.7.2 ROM, firmware 3.33.401.106.
Any help is appreciated as I need phone badly, to have mail and internet access throught the day :crying:
PS. I am starting to think that UK seller could scam me, and sold me phone with blocked IMEI or something like this? :/

Hi have you tried to change your radio And ril? This could help you regain signal. I can't recommend a particular radio and ril because we live in different areas and it will be different. However you can start by experimenting with the generic ICS radios and rils and see of one of those will reconnect your signal.best wishes.Hope this helps solve your issue!
sent from HTC sensation, soff, 3.33 firmware, viper Rom, sense 4.1, kernel version PYD-X stable 3.1, mugen battery 3800mah. Please press thanks if I helped in anyway.

Decado_PL said:
Hello
I have problem with my Sensation.
I bought phone year ago (on polish equivalent of ebay), from someone who lives in UK and he send me it to Poland. It worked perfectly there, till now.
Two days ago I came to UK, and since I switched phone ON after getting off the plane, I can't connect to any of the cellular network.
I am sure that SIM slot is OK because phone asks me to enter SIM pin code.
When I am trying to manually select network I got 'Your SIM card does not allow a connection to this network', and when automatically 'Unable to connect to this network at this time. Please try again later.'
Wifi and GPS working fine.
I dont have a clue whats the reason of that, where the problem lies.
Phone has ARHD 6.7.2 ROM, firmware 3.33.401.106.
Any help is appreciated as I need phone badly, to have mail and internet access throught the day :crying:
PS. I am starting to think that UK seller could scam me, and sold me phone with blocked IMEI or something like this? :/
Click to expand...
Click to collapse
Sounds like your Polish carrier/SIM might not be allowing international roaming. Get a PAYG SIM for a couple of quid and try that. That'd prove the phone side of things.

Try
Try putting in a diffrent Sim card to see if it's that.
Decado_PL said:
Hello
I have problem with my Sensation.
I bought phone year ago (on polish equivalent of ebay), from someone who lives in UK and he send me it to Poland. It worked perfectly there, till now.
Two days ago I came to UK, and since I switched phone ON after getting off the plane, I can't connect to any of the cellular network.
I am sure that SIM slot is OK because phone asks me to enter SIM pin code.
When I am trying to manually select network I got 'Your SIM card does not allow a connection to this network', and when automatically 'Unable to connect to this network at this time. Please try again later.'
Wifi and GPS working fine.
I dont have a clue whats the reason of that, where the problem lies.
Phone has ARHD 6.7.2 ROM, firmware 3.33.401.106.
Any help is appreciated as I need phone badly, to have mail and internet access throught the day :crying:
PS. I am starting to think that UK seller could scam me, and sold me phone with blocked IMEI or something like this? :/
Click to expand...
Click to collapse

If your home network doesn't have an agreement with UK networks then your SIM won't work, not sure if this is realistic as I thought they were all only to happy to help others take money from us. Try a UK SIM, if that doesn't work then your IMEI is probably blocked in the UK, but not in Poland.

It's a simple answer Your phone has been reported as lost/stolen in UK and IMEI has been black listed. It's now paper weight in UK.
Pogon telefon w PL i kup sobie inny w UK.

Sorry for not mentioning - ofcourse I tried other sim cards, like o2 and vodafone - neither of it worked. My PL carrier sim worked in roaming in different phone.
So it looks like IMEI is blocked, I just wonder if I should go to the Police to check this out but I dont want to have it confiscated :/
Butif its true, Im not going to leave this scammer unpunished - I'll try legal action :/

Actions
Decado_PL said:
Sorry for not mentioning - ofcourse I tried other sim cards, like o2 and vodafone - neither of it worked. My PL carrier sim worked in roaming in different phone.
So it looks like IMEI is blocked, I just wonder if I should go to the Police to check this out but I dont want to have it confiscated :/
Butif its true, Im not going to leave this scammer unpunished - I'll try legal action :/
Click to expand...
Click to collapse
Instead of legal action why not just find him and remove a thumd. maybe both thumbs to be sure.
The sad thing about having an IMEI number on the black list is that it can't come off that list. At least from my experiences.

deemax_real said:
It's a simple answer Your phone has been reported as lost/stolen in UK and IMEI has been black listed. It's now paper weight in UK.
Pogon telefon w PL i kup sobie inny w UK.
Click to expand...
Click to collapse
This.
Apart from it not being a paperweight. Revival is possible but ILLEGAL.

[Q] Chinese Opo Will not work on any carrier :(

Hey Guys purchase the 16GB oneplus one from china, I use 3g Tmobile, and tryed vodaphone also but Can not get any signal!
Going to the network it comes up with EE,EE, Vodaphone, 3 Ect, I click on them and all of them say 'your sim card does not allow a connection to this network' really frustrating, tried entering apns manually but as soon as i save it dissapears, tryed everything, resetting, reflashing 11s, Other people have bougth the chinese one and works fine in the uk, mine will not budge!
Also tried new sims cards ect, please help me save my paperweight

Whelan189 said:
Hey Guys purchase the 16GB oneplus one from china, I use 3g Tmobile, and tryed vodaphone also but Can not get any signal!
Going to the network it comes up with EE,EE, Vodaphone, 3 Ect, I click on them and all of them say 'your sim card does not allow a connection to this network' really frustrating, tried entering apns manually but as soon as i save it dissapears, tryed everything, resetting, reflashing 11s, Other people have bougth the chinese one and works fine in the uk, mine will not budge!
Also tried new sims cards ect, please help me save my paperweight
Click to expand...
Click to collapse
Which is why you shouldn't purchase a non compatible phone, for use in another area?

This is why you shouldn't buy this phone from the scalpers. The chinese version does not support many of the worldwide bands that the "global" version of the phone does. My advice would be to try to sell it to someone who can use it and sign up on the OnePlus forums and wait for an invite for the CM version which supports the bands you need.

Get a new sim, sounds like an old sim that doesn't have the updated CellID info in it.
I had to change my 3 sim when I had my SGS4 as it wouldn't register because it was too old.
Sent from Uranus via OnePlus

Whelan189 said:
'your sim card does not allow a connection to this network' really frustrating, tried entering apns manually but as soon as i save it dissapears, tryed everything, resetting, reflashing 11s
Click to expand...
Click to collapse
I had that happen to me on the interational one and felt quite dumb afterwards...
Make sure the SIM card tray is rotated DOWN so that the contacts on the sim card look to the back of the phone.
It will fit both ways (imho a very strange design choice) but with a tiny little space left when rotated the wrong way.
In other words: turn the phone on it's screen before inserting the sim card facing you.
I have _NO_ clue why the phone thinks it has a SIM card when obviously it cannot access it...

d4fseeker said:
I had that happen to me on the interational one and felt quite dumb afterwards...
Make sure the SIM card tray is rotated DOWN so that the contacts on the sim card look to the back of the phone.
It will fit both ways (imho a very strange design choice) but with a tiny little space left when rotated the wrong way.
In other words: turn the phone on it's screen before inserting the sim card facing you.
I have _NO_ clue why the phone thinks it has a SIM card when obviously it cannot access it...
Click to expand...
Click to collapse
OMG
I LOVE YOU MAN
i tried everything:L how silly is the design, i though i was going to hve to make a loss hhaha cba to send back to china thanks so much
this is why xda is the best thread

Dropping calls on sim2

Hi everyone,
First post so be gentle
I got my dual sim honor 8 some months ago as I dont want to carry 2 phones around with me.
My personal sim and the phone are with Three UK and my work sim is with EE.
The three sim is in slot 1 and the EE simin slot 2 and I am finding the calls keep dropping for no reason on the EE sim. I can be in an area with full signal but when the call drops I cant dial out or receive calls. The phone goes to dial but just sits with the calling screen and then fails to connect.
After I have moved it works again, its generally happening in the same places too but places that shouldnt be an issue.
Whilst the sim 2 is in this condition I can still call out from sim 1 (Three) and this problem never occurs on sim 1 (Three).
I have tried swapping the sims over but the problem remains with the EE sim. I have tried to swap the 4g priority over but the Three sim is 3g only so wont work as the secondary sim.
I have spoken with my work IT and they have replaced the EE sim but this hasnt fixed it, I have called Three tech support who have reset this and reset that and run diagnostics and say nothing wrong with the handset.
Any ideas or any one else experienced this?
Many thanks

If it's from the EE sim card, then it's from them I believe

Peterkmiles said:
Hi everyone,
First post so be gentle
I got my dual sim honor 8 some months ago as I dont want to carry 2 phones around with me.
My personal sim and the phone are with Three UK and my work sim is with EE.
The three sim is in slot 1 and the EE simin slot 2 and I am finding the calls keep dropping for no reason on the EE sim. I can be in an area with full signal but when the call drops I cant dial out or receive calls. The phone goes to dial but just sits with the calling screen and then fails to connect.
After I have moved it works again, its generally happening in the same places too but places that shouldnt be an issue.
Whilst the sim 2 is in this condition I can still call out from sim 1 (Three) and this problem never occurs on sim 1 (Three).
I have tried swapping the sims over but the problem remains with the EE sim. I have tried to swap the 4g priority over but the Three sim is 3g only so wont work as the secondary sim.
I have spoken with my work IT and they have replaced the EE sim but this hasnt fixed it, I have called Three tech support who have reset this and reset that and run diagnostics and say nothing wrong with the handset.
Any ideas or any one else experienced this?
Many thanks
Click to expand...
Click to collapse
Could it be a temporary problem on their side?

Why don't you ask EE customer service?!

PalakMi said:
Why don't you ask EE customer service?!
Click to expand...
Click to collapse
Did you even read the OP? He already did.
Sent from my Honor 8 using XDA Labs

Peterkmiles said:
Hi everyone,
First post so be gentle
I got my dual sim honor 8 some months ago as I dont want to carry 2 phones around with me.
My personal sim and the phone are with Three UK and my work sim is with EE.
The three sim is in slot 1 and the EE simin slot 2 and I am finding the calls keep dropping for no reason on the EE sim. I can be in an area with full signal but when the call drops I cant dial out or receive calls. The phone goes to dial but just sits with the calling screen and then fails to connect.
After I have moved it works again, its generally happening in the same places too but places that shouldnt be an issue.
Whilst the sim 2 is in this condition I can still call out from sim 1 (Three) and this problem never occurs on sim 1 (Three).
I have tried swapping the sims over but the problem remains with the EE sim. I have tried to swap the 4g priority over but the Three sim is 3g only so wont work as the secondary sim.
I have spoken with my work IT and they have replaced the EE sim but this hasnt fixed it, I have called Three tech support who have reset this and reset that and run diagnostics and say nothing wrong with the handset.
Any ideas or any one else experienced this?
Many thanks
Click to expand...
Click to collapse
try only using EE sim in slot one and check whether issue persists?

miststudent2011 said:
try only using EE sim in slot one and check whether issue persists?
Click to expand...
Click to collapse
Try and see

PalakMi said:
Why don't you ask EE customer service?!
Click to expand...
Click to collapse
Hi,
I have and they advise no fault, they have even replaced the sim card to rule this out.

Just try with a 3rd operator on both SIM slots: that will rule out hardware problems.
As for 3G/4G, operators use different bands, but you shouldn't have any problem.