Similar network issues on z5 as the z3 dual?? - Xperia Z5 Q&A, Help & Troubleshooting

Hey everyone I had purchased an xperia z3 dual about a year ago and been using it on AT&T ever since. When I first received my z3 I was not getting calls and/or messages when I was connected on LTE. I would have to turn my LTE off to receive calls and messages consistently.
I was curious to know if anyone with the Z5 dual on AT&T has experienced these issues??
If anyone is not aware of this i have attached a previous XDA link stating the issues. It was not just with the Dual Z3.
http://forum.xda-developers.com/z3-compact/help/help-d5803-att-receiving-text-messages-t2912242/post56313668#post56313668
Thanks in advance.

Fredster 6.0 said:
Hey everyone I had purchased an xperia z3 dual about a year ago and been using it on AT&T ever since. When I first received my z3 I was not getting calls and/or messages when I was connected on LTE. I would have to turn my LTE off to receive calls and messages consistently.
I was curious to know if anyone with the Z5 dual on AT&T has experienced these issues??
If anyone is not aware of this i have attached a previous XDA link stating the issues. It was not just with the Dual Z3.
http://forum.xda-developers.com/z3-compact/help/help-d5803-att-receiving-text-messages-t2912242/post56313668#post56313668
Thanks in advance.
Click to expand...
Click to collapse
I had no LTE connection at all when I first set my E6653 up on AT&T. Had to call them and give them the IMEI of one of my old AT&T LTE devices. The IMEI of my Z5 was showing up as a Sony P900.

augie7107 said:
I had no LTE connection at all when I first set my E6653 up on AT&T. Had to call them and give them the IMEI of one of my old AT&T LTE devices. The IMEI of my Z5 was showing up as a Sony P900.
Click to expand...
Click to collapse
Okay, but have you had issues receiving calls and/or texts after you did that? I do not want to spend another 600-700 bucks if I'm going to continue to have the same issues as I do on my z3.

Fredster 6.0 said:
Okay, but have you had issues receiving calls and/or texts after you did that? I do not want to spend another 600-700 bucks if I'm going to continue to have the same issues as I do on my z3.
Click to expand...
Click to collapse
None and I tested thoroughly. I use my phone for work so can't afford to miss communications.

augie7107 said:
None and I tested thoroughly. I use my phone for work so can't afford to miss communications.
Click to expand...
Click to collapse
Awesome. Thanks a bunch.

Related

[Q] Verizon LTE Z3

Sony hasn't announced the CDMA variant and there are rumors that it will be coming as the Z3v. The Z2 also had those rumors and so there's really no reason to believe them at this point. I'd still really like to use the device and upon examining the stats on GSMarena, it looks like it has LTE capability. With this in mind, would it be possible to install and use Google Voice or other VOIP software to simulate a working phone with a data connnection? Do you think Verizon would be able to treat this as a tablet so I could get LTE coverage on it working?
Well of course you can install GV.
But given what has happened in the last 24-36 hours with Hangouts, GV might be getting rolled into that: http://www.droid-life.com/2014/09/1...to-hangouts-on-android-new-hangouts-dial-app/
But stand alone GV app or the Hangouts app, of course you could install either and use those to make calls. But it seems they are advancing the Hangouts app more than GV given the new phone dialer release yesterday.
I just hope VZW actually gets the Z3 - rumoured Z3v for Verizon - as it is a beast of a phone. They were rumored to get the Z2 and vere did. Z3 rumors have hit hard, so let's hope they actually get it and don't strip it down in specs.
boomer539 said:
Sony hasn't announced the CDMA variant and there are rumors that it will be coming as the Z3v. The Z2 also had those rumors and so there's really no reason to believe them at this point. I'd still really like to use the device and upon examining the stats on GSMarena, it looks like it has LTE capability. With this in mind, would it be possible to install and use Google Voice or other VOIP software to simulate a working phone with a data connnection? Do you think Verizon would be able to treat this as a tablet so I could get LTE coverage on it working?
Click to expand...
Click to collapse
some people have been able to put a Verizon SIM in a Nexus 5 and get LTE to work somewhat (which does have CDMA capability, but won't work on Verizon)
anyways, there are CDMA versions available (L55t, L55u), but only for China and won't work with Verizon LTE bands. no info yet on whether there is indeed a Z3v variant
http://developer.sonymobile.com/downloads/all-downloads/
Lock-N-Load said:
I just hope VZW actually gets the Z3 - rumoured Z3v for Verizon - as it is a beast of a phone. They were rumored to get the Z2 and vere did. Z3 rumors have hit hard, so let's hope they actually get it and don't strip it down in specs.
Click to expand...
Click to collapse
It's coming....with a bonus from what I have heard. Anyone like wireless charging?
Sent from my Sony Xperia™ Z2
Spectre51 said:
It's coming....with a bonus from what I have heard. Anyone like wireless charging?
Sent from my Sony Xperia™ Z2
Click to expand...
Click to collapse
Love it. But, like we did on the SGS3, I bet someone would find a way to hack it in
But also, it is 2014 soon to be 2015 and NO high end phone should be made without Qi Wireless charging.

Wifi Hotspot Disabled

So I got a strange text from my carrier (Telus) this morning. See below.
Does anyone know what issue they are talking about? Are any other carriers sending this message?
" We have been advised by Sony that an issue may arise when the WiFi hotspot on your Sony Xperia Z3 is activated. A software update will be available in a few weeks to address this issue. In the interim, we have disabled the WiFi hotspot capability on your phone. You will receive an email/letter from TELUS in the coming days with more details. We regret any inconvenience. Free TELUS msg."
Sent from my D6603 using XDA Free mobile app
Info
largelager said:
So I got a strange text from my carrier (Telus) this morning. See below.
Does anyone know what issue they are talking about? Are any other carriers sending this message?
" We have been advised by Sony that an issue may arise when the WiFi hotspot on your Sony Xperia Z3 is activated. A software update will be available in a few weeks to address this issue. In the interim, we have disabled the WiFi hotspot capability on your phone. You will receive an email/letter from TELUS in the coming days with more details. We regret any inconvenience. Free TELUS msg."
Sent from my D6603 using XDA Free mobile app
Click to expand...
Click to collapse
thr is different firmware for each carrier so this software bug can be just in this firmware
w8 for update
:good:

XZ on Verizon?

I know this is not officially supported, but does anyone know if this will work with a Verizon SIM? I know in the past, CDMA radios were required for Calls and Texts, but with VoLTE, shouldn't CDMA be unnecessary at this point? Can someone try throwing a Verizon SIM in it and see if it will work. I'm trying to find a Note 7 replacement here. The rest of the Verizon phones SUCK.
I'm really wondering about this too. I'd jump from my S7 Edge to this if it could really work. lol
Oh yeah, if any of you Xperia XZ owners could be so helpful in using this tool from the Verizon website: https://www.verizonwireless.com/bring-your-own-device/. I think this would help see if we could use the XZ on Verizon network. If any of you guys do it, can you post screenshots (blacking out any private info if you may), I'd really appreciate it!
Verizon uses CDMA which Xperia phones so not support. They only do GSM. I suspect a Verizon sim card would not find coverage in an XZ.
Yakkosmurf said:
Verizon uses CDMA which Xperia phones so not support. They only do GSM. I suspect a Verizon sim card would not find coverage in an XZ.
Click to expand...
Click to collapse
But there is LTE support. If you have an XZ in your possession, can you try using the tool in the link I provided to see if it works?
To be able to use VoLTE, you will need to enable HD Voice or Advanced HD feature for your line and also the person you call has to have to same feature enabled. Both callers need to be in LTE coverage areas for VoLTE works.
So it isn't always working for you if you don't have CDMA capable phones.
Sent from my SGP771 using Tapatalk
All voice calls still go through the CDMA network UNLESS, you are on Verizon and have HD voice enabled on your phone. I
know, Verizon is still using 800 CDMA in almost every cell site. This this is so VZ customers can call other carriers..
This became very apparent a few months ago when Verizon had a CDMA network outage on the west coast and we could only call people with in Verizon that had HD Voice, no one else.
If the XZ does not support CDMA (can someone confirm?) that would mean NO "Cell Network " phone calls. Data should work fine if the XZ supports LTE 700 c, 1700 f, 1900
Kinda getting tired of this, I really wanted an S7 Active and now the XZ.
One of these days I am going to jump ship. I. just have a bit of "data coverage anxiety" is the only thing holding me back...
The reason Verizon keeps their CDMA network because they still have 3g devices which are CDMA only.
Sent from my SGP771 using Tapatalk
ngvuanh01 said:
The reason Verizon keeps their CDMA network because they still have 3g devices which are CDMA only.
Sent from my SGP771 using Tapatalk
Click to expand...
Click to collapse
Yes but, not necessarily the reason why VZ is keeping CDMA.
3G (1900Mhz CDMA) will begin to get faced out sometime next year. This is not a secret, it's actually common knowledge. In fact, some areas already don't have 3G coverage.
(800Mhz CDMA) Voice will stay at least for 2017. This is because VZ's VoLTE aka VoIP is not quite ready to go.
Some guy already tried using a VZ SIM on a Xperia XZ, didn't work.
Search YouTube for: "Sony Xperia XZ Verizon CDMA Test"
CDMA faced out all over the world last year except VZW. Some areas do not have 3g coverage doesn't mean there is no CDMA network there. There is a lot of VZW basic (CDMA) devices in the market now.
Sent from my D6616 using Tapatalk
https://youtu.be/8RZxQDqunkM
ducksonetime said:
https://youtu.be/8RZxQDqunkM
Click to expand...
Click to collapse
For this guy, it could be the first time he tried unlocked phone.
At least he need to add APN settings for Verizon network first. It's not gonna work what so ever since unlocked phones do NOT have it.
Sent from my D6616 using Tapatalk
ngvuanh01 said:
For this guy, it could be the first time he tried unlocked phone.
At least he need to add APN settings for Verizon network first. It's not gonna work what so ever since unlocked phones do NOT have it.
Click to expand...
Click to collapse
If you're not connecting to a tower, I don't think APN settings are going to help you.
ducksonetime said:
If you're not connecting to a tower, I don't think APN settings are going to help you.
Click to expand...
Click to collapse
Of course you don't however, didn't that phone connect to the network briefly at start up, did it? Also it's only video so it can't prove xz doesn't work with VZW. It's my opinion even though I'm not with VZW.
Sent from my D6616 using Tapatalk
ngvuanh01 said:
Of course you don't however, didn't that phone connect to the network briefly at start up, did it? Also it's only video so it can't prove xz doesn't work with VZW. It's my opinion even though I'm not with VZW.
Click to expand...
Click to collapse
Just to be clear; that's not my video. I'm no expert either but I really don't think APN settings would cause the tower to drop connection. AFAIK APN settings are just for data and MMS services.
I understand it's not your video and you knew APN is for data and mms. However, you forgot that in mean time, most VZW devices use CDMA for voice until they introduced HD voice (VoLTE) to have both voice and data work at the same time.
So without correct APN settings, nothing is gonna work including voice for non-cdma devices.
Sent from my D6616 using Tapatalk
Better late than never...
But yes. I am up and running on LTE+ right now. I would post a screen shot... But I don't know how
Can you help me?
MpV35 said:
But yes. I am up and running on LTE+ right now. I would post a screen shot... But I don't know how
Click to expand...
Click to collapse
I saw your post also on the verizon regarding the XZ working with it. That's cool man! I bought the XZ based on the LTE network which I was betting that it would work but no good. I currently have a z3v working with HD calls and stuff so that's why I believed that XZ would work.
Thank you in advance!
APN configuration
Hi! I found out this configuration on a Google search claiming that XZ works with verizon.
Just Google for
1587_13_verizon_apn_settings_for_sony_xperia_xz
On "apn gishan net" and you will find out. I will try it as soon as I arrive on my vacation destination (currently driving)... Lol
Not that simple...
valtbn said:
Hi! I found out this configuration on a Google search claiming that XZ works with verizon.
Just Google for
1587_13_verizon_apn_settings_for_sony_xperia_xz
On "apn gishan net" and you will find out. I will try it as soon as I arrive on my vacation destination (currently driving)... Lol
Click to expand...
Click to collapse
Well I did the setup but I wasn't able to get it work. @MpV35;73223832 can you please share the info that you got on the tier2 verizon help-desk? (I saw your comments on the verizon community)
Thank you one more time

Do People Who Have the XZP & AT&T Get VoLTE in 2018??

Just wondering if anything's changed since last year. Does anyone who owns the XZP (either U.S. or int'l, but please SPECIFY in your reply) AND has AT&T (please only respond if yes to BOTH) get VoLTE on this phone? If so, did you have to do anything special or was it just available out of the box??
Thanks!!
I own a xz premium us model since launch but flashed ce1 firmware over it to get finger print scanner with att grandfathered unlimited. I don't have volte but I use Google hangouts for phone calls which allow me to have the phone call over a lte connection.
MGSBigBoss said:
I own a xz premium us model since launch but flashed ce1 firmware over it to get finger print scanner with att grandfathered unlimited. I don't have volte but I use Google hangouts for phone calls which allow me to have the phone call over a lte connection.
Click to expand...
Click to collapse
Ahh ok. Thanks.
Is that difficult to have calls over Google Hangouts? I mean, what are the drawbacks? Cost? Limits?
That really sux b/c 2 years ago when the X Performance came out, ppl on here who had AT&T said they were getting VoLTE I believe. But now no one who has AT&T is getting. Did AT&T start requiring certification for VoLTE the way T-Mobile does or something??! lol
Anyone else??
RockStar2005 said:
Ahh ok. Thanks.
Is that difficult to have calls over Google Hangouts? I mean, what are the drawbacks? Cost? Limits?
That really sux b/c 2 years ago when the X Performance came out, ppl on here who had AT&T said they were getting VoLTE I believe. But now no one who has AT&T is getting. Did AT&T start requiring certification for VoLTE the way T-Mobile does or something??! lol
Anyone else??
Click to expand...
Click to collapse
I had a x performance and on att and was not getting volte. Hangouts is free. I ported my old number from Verizon to Google voice, when I switched to att to be able to purchase unlocked phones. As long as your data signal is strong Google voice calls work flawless over lte with hangouts.
MGSBigBoss said:
I had a x performance and on att and was not getting volte. Hangouts is free. I ported my old number from Verizon to Google voice, when I switched to att to be able to purchase unlocked phones. As long as your data signal is strong Google voice calls work flawless over lte with hangouts.
Click to expand...
Click to collapse
Really? F I dunno. Maybe it was some other issue then. Been 2 years so maybe I'm remembering it wrong? If anyone had or still has the X Performance & AT&T, let me know.
Yeah I have Hangouts but never use it for calls. But what about receiving calls? How would the phone get the same kind of reception as you'd get with VoLTE if the phone won't enable VoLTE b/c Sony Mobile are idiots? lol
RockStar2005 said:
Really? F I dunno. Maybe it was some other issue then. Been 2 years so maybe I'm remembering it wrong? If anyone had or still has the X Performance & AT&T, let me know.
Yeah I have Hangouts but never use it for calls. But what about receiving calls? How would the phone get the same kind of reception as you'd get with VoLTE if the phone won't enable VoLTE b/c Sony Mobile are idiots? lol
Click to expand...
Click to collapse
Hangouts receives calls like any other phone number. As long as there is a data connection. It works. Works better on lte. But if you drop out of lte you may lose call unless you got 4g or high speed 3g around
MGSBigBoss said:
Hangouts receives calls like any other phone number. As long as there is a data connection. It works. Works better on lte. But if you drop out of lte you may lose call unless you got 4g or high speed 3g around
Click to expand...
Click to collapse
So what if you're on Wi-Fi at home? Will you get calls?
RockStar2005 said:
So what if you're on Wi-Fi at home? Will you get calls?
Click to expand...
Click to collapse
On hangouts yes I will receive calls on wifi. Calls are best on wifi too ?
---------- Post added at 10:54 PM ---------- Previous post was at 10:53 PM ----------
RockStar2005 said:
So what if you're on Wi-Fi at home? Will you get calls?
Click to expand...
Click to collapse
I receive text messages and group messages no problem as well via data or Wi-Fi as well
MGSBigBoss said:
On hangouts yes I will receive calls on wifi. Calls are best on wifi too
---------- Post added at 10:54 PM ---------- Previous post was at 10:53 PM ----------
I receive text messages and group messages no problem as well via data or Wi-Fi as well
Click to expand...
Click to collapse
Ok cool. Thanks! Was just wondering is all.

US T-Mobile VoLTE support?

Does the US version support US T-Mobile VoLTE without reflashing mixing US oem.sin into foreign firmware?
You'd need to be on US region firmware to use VoLTE. For example, I flashed my Xperia 1 (J9110) to J8170 and everything works, including VoLTE - except for the 2nd sim.
It's carrier depending. The Sony is cable.
iArvee said:
You'd need to be on US region firmware to use VoLTE. For example, I flashed my Xperia 1 (J9110) to J8170 and everything works, including VoLTE - except for the 2nd sim.
Click to expand...
Click to collapse
Silly me. I didn't realize this isn't out yet. GSMArena indicated October release, and I assumed it was already out and came here.
I suppose we won't know if the Xperia 5 sold in the US (ie Amazon, BestBuy, Adorama, etc) will support VoLTE out of the box. XperiFirm shows:
J8210 (listed in GSMArena) - UK & Ireland
J9210 (listed in GSMArena) - Europe, UK, Russia, Taiwan, HK and China
J8270 (listed in GSMArena) - Not found in XperiFirm
SOV41 (not mentioned in GSMArena) - Japan
901SO (not mentioned in GSMArena) - Japan
I suppose it will support VoLTE, as I read in the past in another thread about how the international firmwares recently started including VoLTE for the US. I am still on the XZ1 Compact, so I don't have any personal experience.
EDIT: Sorry, the thing about US VoLTE support in international firmwares might have been from the Samsung threads. I've been researching the S10e and Xperia 5 as my next phone after my XZ1 Compact, that my brain is fried.
StHalcyon said:
Silly me. I didn't realize this isn't out yet. GSMArena indicated October release, and I assumed it was already out and came here.
I suppose we won't know if the Xperia 5 sold in the US (ie Amazon, BestBuy, Adorama, etc) will support VoLTE out of the box. XperiFirm shows:
J8210 (listed in GSMArena) - UK & Ireland
J9210 (listed in GSMArena) - Europe, UK, Russia, Taiwan, HK and China
J8270 (listed in GSMArena) - Not found in XperiFirm
SOV41 (not mentioned in GSMArena) - Japan
901SO (not mentioned in GSMArena) - Japan
I suppose it will support VoLTE, as I read in the past in another thread about how the international firmwares recently started including VoLTE for the US. I am still on the XZ1 Compact, so I don't have any personal experience.
EDIT: Sorry, the thing about US VoLTE support in international firmwares might have been from the Samsung threads. I've been researching the S10e and Xperia 5 as my next phone after my XZ1 Compact, that my brain is fried.
Click to expand...
Click to collapse
IT does not. Here in Denmark, Sony got zero volte or wofi, it's carrier lablet.
And they know, phones is NOT Sony's prime, no more.
We all remember the SE back in the days. :good:
Have a European 5 that I flashed to US version (firmware is now on Xperifirm) and VoLTE does work on T-Mobile US.
thatguy222 said:
Have a European 5 that I flashed to US version (firmware is now on Xperifirm) and VoLTE does work on T-Mobile US.
Click to expand...
Click to collapse
Any chance that WiFi calling works as well? I'm seriously considering this device as an upgrade from the XZ1 compact. I'm probably hoping for too much here as that would have required a certification.
Unfortunately WiFi calling is not showing up for me on T-Mobile US. I can't remember the last time this was an issue. I'll call them later today to see whether the plan on whitelisting the Xperia 5 for WiFi calling.
I also can't tell if we're actually using VoLTE or not. The option is there in setting and LTE stays connected during a call, but I'm not certain whether the call is actually connecting nicer LTE.
thatguy222 said:
Unfortunately WiFi calling is not showing up for me on T-Mobile US. I can't remember the last time this was an issue. I'll call them later today to see whether the plan on whitelisting the Xperia 5 for WiFi calling.
I also can't tell if we're actually using VoLTE or not. The option is there in setting and LTE stays connected during a call, but I'm not certain whether the call is actually connecting nicer LTE.
Click to expand...
Click to collapse
Okay, thanks. As far as the VoLTE, I've found the LTE Discovery app works well. Just make a call and verify it's still using band 12
genorok said:
Okay, thanks. As far as the VoLTE, I've found the LTE Discovery app works well. Just make a call and verify it's still using band 12
Click to expand...
Click to collapse
I just made a call and watched the app. Unfortunately I remained on Band 4 during the call. Sounds like this means the call was not using VoLTE. Very disappointing.
Just received a call and there phone app said the call was over WiFi. That setting is nowhere to be found so that's interesting.
The person on the other end did confirm a echo on speaker phone, though. Not sure how to get rid of that.
thatguy222 said:
I just made a call and watched the app. Unfortunately I remained on Band 4 during the call. Sounds like this means the call was not using VoLTE. Very disappointing.
Just received a call and there phone app said the call was over WiFi. That setting is nowhere to be found so that's interesting.
The person on the other end did confirm a echo on speaker phone, though. Not sure how to get rid of that.
Click to expand...
Click to collapse
Thank you. That's an interesting find. Also, I wouldn't expect the phone to switch during a call from band 4 to band 12. The only way to see would be to find a spot where you're on band 12 and see if it switches away during a call. It should stay on the strongest signal band.
genorok said:
Any chance that WiFi calling works as well? I'm seriously considering this device as an upgrade from the XZ1 compact. I'm probably hoping for too much here as that would have required a certification.
Click to expand...
Click to collapse
genorok said:
Thank you. That's an interesting find. Also, I wouldn't expect the phone to switch during a call from band 4 to band 12. The only way to see would be to find a spot where you're on band 12 and see if it switches away during a call. It should stay on the strongest signal band.
Click to expand...
Click to collapse
Ah, I misunderstood your point about band 12 originally, apologies. I received calls yesterday and today and the Phone app says "calling over data," so I guess that is how they're saying VoLTE. I swear the terminology shown for both VoWiFi and VoLTE was different on my OnePlus 7 Pro.
In summary, for those skipping to the end, VoWiFi and VoLTE seem to work (on T-Mobile USA) even though it's not obvious.
genorok said:
Any chance that WiFi calling works as well? I'm seriously considering this device as an upgrade from the XZ1 compact. I'm probably hoping for too much here as that would have required a certification.
Click to expand...
Click to collapse
I am upgrading from an XZ1 Compact as well! will be receiving my US version tomorrow and will post as soon as i find out
Hi, has anyone been able to fully confirm VoLTE/Wifi Calling for T-Mobile? Thanks.
nicogu said:
Hi, has anyone been able to fully confirm VoLTE/Wifi Calling for T-Mobile? Thanks.
Click to expand...
Click to collapse
VoLTE is available and works
I do not think WIFI calling is enabled/allowed on this phone.
I could not find wifi calling settings to enable/disable on the phone, so i did some tests to check if it works:
1. When I call within a WIFI network and TMobile off, the calls wont go through.
2. Also, when everything is on and I am connected on WIFI but very poor TMobile connection, I do not see WIFI calling
jckozy86 said:
VoLTE is available and works
I do not think WIFI calling is enabled/allowed on this phone.
I could not find wifi calling settings to enable/disable on the phone, so i did some tests to check if it works:
1. When I call within a WIFI network and TMobile off, the calls wont go through.
2. Also, when everything is on and I am connected on WIFI but very poor TMobile connection, I do not see WIFI calling
Click to expand...
Click to collapse
Thats a bummer, thanks for replying though!
nicogu said:
Thats a bummer, thanks for replying though!
Click to expand...
Click to collapse
There is indeed no option to enable this but WiFi calling does work on T-Mobile USA.
I bought the phone last week. I compared the bands and connectivity with my XZ1 Compact. It definitely has VoLTE including band 12, but unfortunately it does not have any working WiFi calling on Tmo. No option and it doesn't make calls or texts on WiFi only connections.
I will say that it does seem to have a slightly better signal strength than my XZ1 Compact had.
Bump for any updates?
I get calls in lte mode so yeah I'd say USA volte works

Categories

Resources