Where can I find support for hardware repair? Nokia 1520 - General Questions and Answers

I've got a Lumia 1520 with a shattered screen, the previous owner just trashed it and I've replaced the screen, it's a neat little phablet I wanted to keep.
Searching around the web I haven't found anywhere to ask questions regarding some specific bits of assembling the phone. The front camera flat cable got damaged with the impact. I'm not sure but I have never seen this design before, a flat cable soldered to the logic board? Makes nonsense!
I have ordered the replacement part so it's doable to replace this but I've no idea how, is this flat cable glued down? Soldered?
Sorry I'm asking this here but you guys from XDA already helped me so much silently crawling through the forums, it's one time I'd love some insight. Haven't found any phone specific repair forums that's active and the disassembly videos aren't useful at all since no one takes the front camera off.
Look here, pictures taken with a Z3.
If Dropbox asks for an account just ignore it or press ESC.
Thanks a lot!

Related

Phone dropped, screen dead... Options?

Hey guys, the GF left her phone up high and was knocked down and now the screen seems to be dead. Lights up for a moment when turning on then just goes dark. Pretty sure it's operating fine underneath (still need to plug in to computer to check for connectivity), but assuming just the screen needs to be replaced, what are my options?
Is that something I could possibly replace or perhaps send it off to somebody on this forum for repair? How much ($) are we looking to fix? Better to just sell on ebay?
Thanks!
I did a quick search on ebay concerning a new LCD for the Atrix 2 and they seem to cost around 80 bucks... I don't know if that would be a worthy investment since depending on your contract you can maybe get a new one for about that price...
What I can tell you from personal experience is that it is most likely to be a major pain in the ass to replace the screen on your own... I once changed the front frame of my HTC Desire and I basically had to disassemble EVERYTHING including unglue-ing the touchpanel from the frame taking out all sorts of boards and stuff, and I never got rid of the little dust that would get between digitizer and LCD..... (the memories )
But I'd say if you're confident in your technical skills and a new LCD would be worth your money then you might consider going for it...
I don't know but I'd estimate the cost of a professional repair around $150-$200...
One tip just in case: Make sure that no dust gets onto your screen/on the inside of your tuchpanel because once you start "cleaning" it off (with a towel) you'll never get it as clean as it was...

grainy screen

Code:
http://img41.imageshack.us/img41/760/sdc10159i.jpg
http://img16.imageshack.us/img16/3918/sdc10158x.jp
Look above pictures please.
I sold a phone on ebay ( phone was about new) and buyer said phone isn't working so ebay told me to do a refund and get the phone back. Phone came back like seen in the picture.
Any ideas on how to fix this? Can it be that somethink got out of place during shipping?
EDIT:
Update info:
I removed battery cover and battery, squeezed gently all over the phone, put it back and phone started normally, after first reboot it became grainy again.
Can it be that something got unplugged?
I have no warranty on this phone, so to open it further will not void any warranty, can anyone point me what should I look for?
Awaiting any comments,
Thanks
help
Any one to pass an idea here?
Solution
Well, I managed to fix this phone and thought to come and share what I did.
First I kinda narrowed down the problem to lcd or main pcb board.
As I have two htc sensations 4g (t-mobile usa) Ithought I will open both and try main pcb board from bad phone on good one.
Problem was on main pcb board as it did the same grain display with it on good phone.
After I put together phone which originaly worked fine I examined this bad pcb board and everything seemed fine to naked eye.
I connected all cables and flex cables and before putting back cover with 6 screws I tried it once more and its was same grain picture.
Then I gently pushed over video flex cable connector and phone was all fine. I removed the battery (which at this point I was holding in place with my hand) and used a piece of wood to push that flex cable connector some more as it seems that was one part which was doing all this.
Seems that from fall this socket (connector) moved out of its place.
In case you need to do this or anything inside your phone I sugest you watch this youtube video:
Code:
http://youtu.be/go8l4XeiGM0
I didnt understand much of what the guy was talking but video quality explained it all.
I hope no one need to go through this, but if you do then my experience with it might help you.
Check picture of connector in question:
Bake it
I had the exact issue and after I tried everything and was ready to order one from ebay I put it in the oven for 6-7minutes at 360 degree.
Its working perfectly for last 2 months now with no issue.
NOTE:
Please do this as last option as I did.

[Q] 8x repair

I know a couple people have asked about repairing the 8x before, but I have a couple specific questions for people who have done it before.
1. Are the digitizer and LCD fused? They sell it both ways on ebay, and I cant seem to find a straight answer about how hard it is to get at just the digitizer to change it.
2. I called a repair shop to see if they could do it, and they said they dont because when it is put together it is clipped together somehow and you have to break those clips to take it apart, anyone have any insight on this?
Only a couple post down from your....
HTC Windows Phone 8X Screen Repair Take Apart Guide
Yeah, and that doesnt answer my questions. It doesnt actually talk about replacing the screen at all, or putting the phone back together, it just talks about taking the back off and some parts out, which I could do. I was hoping someone who has actually repaired this phone could answer my questions.
I decided to go with the LCD & Digitizer together, so I dont have to mess with peeling them apart, but I have another question. Is there a difference between the AT&T and Verizon versions of this phone when it comes to hardware? None of the listings I see anywhere say anything about carrier.
I just connected screen to frame but I lost idea how to reconnect coaxial cables. lol
Wingdom said:
I decided to go with the LCD & Digitizer together, so I dont have to mess with peeling them apart, but I have another question. Is there a difference between the AT&T and Verizon versions of this phone when it comes to hardware? None of the listings I see anywhere say anything about carrier.
Click to expand...
Click to collapse
Good choice. Peeling them apart and fusing them together is a pain and you need good tools. I haven't done it on 8X but in my other screen repairs I won't mess with it. I don't own a heat gun, and as I understand it makes it way easier.
The only difference I've learned of is that the Verizon model has a wireless charging module attached to the back plate. They talk about it in this thread: http://forum.xda-developers.com/showthread.php?t=2014778&page=2
I believe they support the same bands, but don't quote me on it.

Screen damaged what should i do

My sister just broke her moto x pure.
The display works, however the digitizer do not works correctly. Cannot post pictures because the wallpaper is containing private information and i cannot change it.
She cannot use the entire screen.
For example on the lockscreen, she cannot use the 8. And the other digits works very badly. So she cannot unlock her phone.
What should I replace (screen, digitizer...) and where should I find the replacement part ?
Thank for your help
You'll need to replace both the digitizer + display as they come together. If you are good at repairing phones, you can get the display from eBay or else send your phone to service center if you don't. I would suggest you to send it to the service center.
You could use a USB OTG cable to connect a mouse and thus regain control of the device in order to clear any sensitive information prior to having someone fix it. I have bought and fixed several Moto X pure edition phones with cracked screens for family members. Most of them did alright, but one phone had the screen replaced, then a cow stepped on it. Although it didn't crack, after a while parts of the screen stopped responding to touch. The screen I replaced it with has not been damaged at all, but parts of it have stopped responding to touch as well. Sometimes I wonder if these phones don't have a particularly weak and easily damaged screen. I sometimes get my replacement screens from GadgetFix. If you fix it yourself make absolutely sure that you get a screen+frame assembly. It's just a few dollars more, and totally worth it. And be careful when you transfer the speaker grill trim to the new screen that you don't press hard enough to crack the screen.
Thanks you, I think I will change the screen and the frame.
https://m.ebay.com/itm/For-Motorola...%3A7550533015e0a9cbd9f98f63fff20079%7Ciid%3A2
Is this what I should buy ?
The screen that you posted does not include the frame. I briefly looked on eBay; you might find one with the frame included for a few dollars less than gadget fix, but for simplicity I just linked this one. On the back side of the display you will notice the screw inserts. That is what you need to look for.
https://gadgetfix.com/motorola-moto...screen-touch-screen-digitizer-frame-7447.html
zstricky said:
The screen that you posted does not include the frame. I briefly looked on eBay; you might find one with the frame included for a few dollars less than gadget fix, but for simplicity I just linked this one. On the back side of the display you will notice the screw inserts. That is what you need to look for.
https://gadgetfix.com/motorola-moto...screen-touch-screen-digitizer-frame-7447.html
Click to expand...
Click to collapse
Thanks !
Could you point me to a tutorial or a video explaining how to change the screen
I believe that Ifixit has a whole teardown tutorial for this phone. If not just search YouTube for (phone model) screen replacement, watch it a time or two, and then pause it while you do each individual step. If the first video you watch doesn't explain things in an understandable manner just watch another one. It's been a while since I searched for one, but I think there are at least a few good ones.

Cracked Screen

Hey everyone,
It's been a while since I last posted on here, and in attempting to avoid a pessimistic undertone, the G7 Power is actually a really good phone: the battery really does last for ages (I charge it once every two days, and it has never been below 40%), and it is surprisingly loud (everywhere). I am a pretty casual user now, rarely playing games or other media, but I am impressed with the difference compared to upgrading from a Moto G4. Some apps which appear as though they were designed for more premium screens - logos, icons, widgets - definitely lose some fidelity around the edges and these can look a bit poor on the 720p screen, but I have become oblivious (or distracted from) a lot of the finer details already.
And now the question: where, and how, would I be able to repair a cracked screen?
It feels like a pretty silly question; but the screen has 'developed' a crack from the bottom-right corner of the new notch, to about 2cm underneath the power button.
I say develop, as the phone is always within eyesight or kept in a pocket. It has never been dropped onto a surface harder than a pillow, and the case/screen protectors are still yet to arrive. It has been in my possession for about 12 days, and it lasted for 6/7 of those. I still have no clue when or why the crack appeared.
The question is a combination of where/when/how, I have contacted Motorola Technical Support, and explained the situation leading up to the cracked screen. The response was (exactly): "we do not process repair of the screen, what we offer is replacement of the whole device", they also said that this service will cost a fee (shipping + device) depending on the IMEI information. A single crack on the screen resulting in the replacement of a whole device seems pretty excessive, and the support member did not acknowledge that it is a brand new phone, or that it is* under warranty.
This is the first cracked screen from all previous handsets, so I am not sure what to do: is there any way to avoid replacing the whole device? How does this effect any warranty? What if I/whomever repairs the device creates other issues? When would services and replacement parts become available? XDA always has a someone whom is knowledgeable in these areas, and it would be great to hear some helpful advice from the community on how to proceed,
Thanks all,
MrSpuddy
(Also - the phone was bought directly from the Lenovo website - and I was hopeful that the "one free screen replacement" still worked)
mrSpuddy said:
Hey everyone,
[ quote edited to save space]
And now the question: where, and how, would I be able to repair a cracked screen?
Click to expand...
Click to collapse
Please see the teardown video here: https://forums.androidcentral.com/m...-power-xt1955-disassembly-teardown-video.html
I repair a lot of phones as a hobby. And phone that are assembled front to back are hard as hell to fix. You have to remove pretty much everything to get to the screen. Contrast that with something like the Pixel phone where the screen is connected last. You just have to pry up the screen and unplug the cable. Fixing the screen on the Moto G7 may not be worth it.
My recommendation is to use your phone as long as you can and then buy a new one. Hopefully by then it will not be as expensive as it is now. I know, it is not much of a solution...
zerogun said:
Please see the teardown video here: https://forums.androidcentral.com/m...-power-xt1955-disassembly-teardown-video.html
I repair a lot of phones as a hobby. And phone that are assembled front to back are hard as hell to fix. You have to remove pretty much everything to get to the screen. Contrast that with something like the Pixel phone where the screen is connected last. You just have to pry up the screen and unplug the cable. Fixing the screen on the Moto G7 may not be worth it.
My recommendation is to use your phone as long as you can and then buy a new one. Hopefully by then it will not be as expensive as it is now. I know, it is not much of a solution...
Click to expand...
Click to collapse
The solution provided by the company was just to buy a new phone; which was not very helpful at all. My collection of screen protectors arrived, and the one on the phone is a lot more robust than the original screen.
Thank you for providing the video.
These screens are very easy to replace... Multiple times...
I have the moto g7 and I have replaced the screen four times, and I'm getting another screen in the mail this weekend, because this *[email protected]_-HJN' SUCKS DONKEY WHATEVER. I like the phone, but for some reason, the screen doesn't like to stay in one piece. All you need is a hair dryer and a new screen. Amazon has them. But you have to watch out; there are counterfeits out there. Buy from two different vendors, and return the counterfeit. Here's how to tell: make sure the printing on the ribbon cable is the same as the one you're replacing. Make sure that the printing on the back plate is the same as the original. You won't know until you take the screen off, which replacement is legit. But it's just one connector and some glue. Way easy, or mail it to me and I'll fix it.

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