My LCD is acting strange. - Galaxy S6 Q&A, Help & Troubleshooting

So I recently got my S6 and loved it but all of the sudden out of the blue the phone screen goes Crazy every time it goes under full brightness. So you can only use it at max brightness and it'll go crazy when it does things like fading out when you are not using it.
I've only had it a few weeks so I took it to the network who gave it to me (unlocked) and they told me they can only replace it if it had problems out of the box. Somehow a small dent in the corner of the metal got on the phone and now they are saying it is because we dropped it and wont help us. (It wasn't dropped), so now im stuck what should I do?
Send it to get repaired?
Contact Samsung directly?
Accept the fact that $700 has been wasted?
Thank you in advance could this also be a software issue though since it happened out of the blue i doubt it, everything works fine and when its at full brightness nothing is different.

Jah57 said:
So I recently got my S6 and loved it but all of the sudden out of the blue the phone screen goes Crazy every time it goes under full brightness. So you can only use it at max brightness and it'll go crazy when it does things like fading out when you are not using it.
I've only had it a few weeks so I took it to the network who gave it to me (unlocked) and they told me they can only replace it if it had problems out of the box. Somehow a small dent in the corner of the metal got on the phone and now they are saying it is because we dropped it and wont help us. (It wasn't dropped), so now im stuck what should I do?
Send it to get repaired?
Contact Samsung directly?
Accept the fact that $700 has been wasted?
Thank you in advance could this also be a software issue though since it happened out of the blue i doubt it, everything works fine and when its at full brightness nothing is different.
Click to expand...
Click to collapse
Turn off your phone, and then turn it on pressing and holding Volume Up, Home, and Power button at the same time until you see a warning. Then press Volume Up to continue, and navigate using volume keys and select wipe cache/factory reset with the Home button, then reboot.
Please note that by doing this all your data will be lost.

Uzair40 said:
Turn off your phone, and then turn it on pressing and holding Volume Up, Home, and Power button at the same time until you see a warning. Then press Volume Up to continue, and navigate using volume keys and select wipe cache/factory reset with the Home button, then reboot.
Please note that by doing this all your data will be lost.
Click to expand...
Click to collapse
Will that work? I can't really remember but I might of factory reset the device before sending it to my network for inspection not via the recover menu though. It didn't work.

Jah57 said:
Will that work? I can't really remember but I might of factory reset the device before sending it to my network for inspection not via the recover menu though. It didn't work.
Click to expand...
Click to collapse
Try it, maybe it will work.

Related

Need help with reseting my phone blindly

So my screen died out, I feel the vibration and hear the alarms, but cant see anything. This happened shortly after I was sliding my keyboard in and out really fast. I think im just going to sell it off as parts on ebay but I want to make sure my data is off the device.
I was thinking of going to clockworkmod and resetting the phone, but there is this screen with the 3 androids on a skateboard and I dont remember which one gets me to recovery. So I need like a reference like a picture if anyone could take one or two for me. I also dont remember if which button is select, the track pad button?
Thanks- Johnny.
Sliding the keyboard in & out really fast? Were you doing a durability test or something? Anyway, I'm a bit confused. If your screen doesn't work, how do you see the 3 androids? That's your bootloader & if you see that then as far as I know, it's not your screen that is at issue.
WeekendsR2Short said:
Sliding the keyboard in & out really fast? Were you doing a durability test or something? Anyway, I'm a bit confused. If your screen doesn't work, how do you see the 3 androids? That's your bootloader & if you see that then as far as I know, it's not your screen that is at issue.
Click to expand...
Click to collapse
I was sliding the keyboard in and out really fast for fun, but then after like 2 hours my screen started to lag, then it just blacked out. Really stupid of me, but it happened. I was trying to remember what happens when and how to get into recovery. And my screen is still black.
JohnnyP.akaJP said:
I was sliding the keyboard in and out really fast for fun, but then after like 2 hours my screen started to lag, then it just blacked out. Really stupid of me, but it happened. I was trying to remember what happens when and how to get into recovery. And my screen is still black.
Click to expand...
Click to collapse
Hold power down as well as volume down for about 3 seconds & that will put you into your bootloader. From there there is a factory reset too. Bump volume down twice and them bump your power switch. That will start the process of a Factory Reset.
JohnnyP.akaJP said:
I was sliding the keyboard in and out really fast for fun, but then after like 2 hours my screen started to lag, then it just blacked out. Really stupid of me, but it happened. I was trying to remember what happens when and how to get into recovery. And my screen is still black.
Click to expand...
Click to collapse
That happened to me before, I'm pretty sure its broke.
Sent from my myTouch_4G_Slide using Tapatalk 2
I'll buy it for cheap...
Sent from my Nexus 7 using xda premium
demkantor said:
I'll buy it for cheap...
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
LOL:good:
It's a case of a broken/cut flex cable. You know the ribbon like wires that connects your upper part phone to the lower part.
Same as demkantor I'm willing to buy it also. I got a broken MT4GS right now so I'm not active here(need to fix it to continue development lol) My LCD saw it's doppleganger when I drop my device. You know broken in half.
WeekendsR2Short said:
Hold power down as well as volume down for about 3 seconds & that will put you into your bootloader. From there there is a factory reset too. Bump volume down twice and them bump your power switch. That will start the process of a Factory Reset.
Click to expand...
Click to collapse
Yea It didnt work , I tried it a few times and waited for around 7 mins per reset. Any other ideas?
JohnnyP.akaJP said:
Yea It didnt work , I tried it a few times and waited for around 7 mins per reset. Any other ideas?
Click to expand...
Click to collapse
A "factory reset" isn't going to repair a cable. All it will do is format your system, cache, etc. and prepare your phone to accept another operating system. If you want to do that thru recovery to make sure..... you can volume down with power to take you back to bootloader. Once sitting at "fastboot", volume down once to highlite recovery then select with power button. Once in recovery, power down twice then select with the trackpad. Once it's run there for about a minute your system should be wiped and you're ready to return it. You've NOT installed another ROM or taken yourself back to original condition though.
WeekendsR2Short said:
A "factory reset" isn't going to repair a cable. All it will do is format your system, cache, etc. and prepare your phone to accept another operating system. If you want to do that thru recovery to make sure..... you can volume down with power to take you back to bootloader. Once sitting at "fastboot", volume down once to highlite recovery then select with power button. Once in recovery, power down twice then select with the trackpad. Once it's run there for about a minute your system should be wiped and you're ready to return it. You've NOT installed another ROM or taken yourself back to original condition though.
Click to expand...
Click to collapse
I couldnt factory reset it, i kept texting myself to see if it reset and it kept ringing. I tried around 20 times :\ So instead I just put 2 step verification, used a application specific password on android and hopefully the person i sold it to doesnt try to hack it. case closed i guess.
GREAT! So you messed it up yourself, did your best to make it unusable and sold it to an unsuspecting buyer. You're on the WROOOONG website then 'dude'. That's why I'm so glad I forgot to tell you how to wipe out the system. Maybe your poor "sucker" will be able to figure it out. Hopefully he will come here. Evidently, your screen was fine???

[Q] Possible boot problem?

Hi folks,
I suspect I'm having what some people around here appear to refer to as a Hboot problem. But this is my first Android phone, and I couldn't know any less about RUUs or booting or roms or anything like that. I'm posting a new thread because it seems like anyone who had a problem like mine had tried to, or wanted to know how to root their device. I didn't do that and am not trying to, but I've still got these problems.
I bought the phone "new", and it came in just today, from eBay, supposedly in a sealed box. Maybe that's part of the problem, I'm not sure. All I've done is: turn it on, install some apps, get in over my head with Apex launcher, and try to update Android.
I chose update from the menu, left my phone plugged in, and when I came back to it, nothing was on the screen. I pressed power, and it showed a screen similar to the first image (black screen, phone icon, green arrows in a circle). I assumed it was installing. I let it be and came back to the white screen with the numbers and barcodes. I panicked and chose "recovery" from the menu, and after a reboot it seemed to be back to normal.
However, just now, as I was attempting to reboot the phone due to not having any volume, I again got the white screen followed by the green arrows and finally the red warning icon.
Somehow or another, the phone resets itself and comes back on, but where is this coming from? Did I do something wrong? What does the screen mean, and did I get hosed by my seller? Thanks all
zbo-50 said:
Hi folks,
I suspect I'm having what some people around here appear to refer to as a Hboot problem. But this is my first Android phone, and I couldn't know any less about RUUs or booting or roms or anything like that. I'm posting a new thread because it seems like anyone who had a problem like mine had tried to, or wanted to know how to root their device. I didn't do that and am not trying to, but I've still got these problems.
I bought the phone "new", and it came in just today, from eBay, supposedly in a sealed box. Maybe that's part of the problem, I'm not sure. All I've done is: turn it on, install some apps, get in over my head with Apex launcher, and try to update Android.
I chose update from the menu, left my phone plugged in, and when I came back to it, nothing was on the screen. I pressed power, and it showed a screen similar to the first image (black screen, phone icon, green arrows in a circle). I assumed it was installing. I let it be and came back to the white screen with the numbers and barcodes. I panicked and chose "recovery" from the menu, and after a reboot it seemed to be back to normal.
However, just now, as I was attempting to reboot the phone due to not having any volume, I again got the white screen followed by the green arrows and finally the red warning icon.
Somehow or another, the phone resets itself and comes back on, but where is this coming from? Did I do something wrong? What does the screen mean, and did I get hosed by my seller? Thanks all
Click to expand...
Click to collapse
to get to the bootloader menu (the white one with the pink writing), you have to reboot and allow it to boot with the volume down button held. It looks like your volume rocker is getting stuck on down - given that you are losing volume and it keeps booting into the bootloader menu. If it is in a case, try removing it from the case and see if the issue persists.Otherwise, it is likely a hardware issue. so you should return it for a warranty repair/replacement (as you said you bought it new in a box).
codeprimate said:
to get to the bootloader menu (the white one with the pink writing), you have to reboot and allow it to boot with the volume down button held. It looks like your volume rocker is getting stuck on down - given that you are losing volume and it keeps booting into the bootloader menu. If it is in a case, try removing it from the case and see if the issue persists.Otherwise, it is likely a hardware issue. so you should return it for a warranty repair/replacement (as you said you bought it new in a box).
Click to expand...
Click to collapse
You coulsnt be more wrong I'm [email protected] op ill get you back up and running in a sec
tactical kitten said:
You coulsnt be more wrong I'm [email protected] op ill get you back up and running in a sec
Click to expand...
Click to collapse
lol!
tactical kitten said:
You coulsnt be more wrong I'm [email protected] op ill get you back up and running in a sec
Click to expand...
Click to collapse
Kitten - what do you think is the problem? The OP says they lost volume and they keep rebooting into the bootloader. The stuck volume rocker sounds like the easiest way to explain both issues. I might be wrong, but not given the symptoms listed in the OP. If more information is required to diagnose the issue, we can at least start by eliminating the obvious.
codeprimate said:
Kitten - what do you think is the problem? The OP says they lost volume and they keep rebooting into the bootloader. The stuck volume rocker sounds like the easiest way to explain both issues. I might be wrong, but not given the symptoms listed in the OP. If more information is required to diagnose the issue, we can at least start by eliminating the obvious.
Click to expand...
Click to collapse
Thank you very, very much - I believe that's exactly the issue. I had no idea pressing the volume down button during a reboot would get you to that menu, but I am using the Trident Kraken case which apparently has an issue lining up with the volume down rocker on this particular phone.
I will try to reproduce the problem sans case to make sure, but this sounds absolutely right. Thanks for helping a complete newbie - I don't think I'd ever have put that together. I was very worried I'd been sold a bill of goods.

Screen shuts off immediately

So, I broke my screen. Being A+ certified, I don't mind replacing it myself, which is what I did. Even though I have never opened the phone before following the guide was simple, and everything worked just fine... I turned it on and viola! Screen looked great, wifi working, LTE working!
Then I tried to open Hangouts to answer a text from my wife, and the screen shut off like I hit the lock button. Hitting the power button brought the screen back up, but now when I try to unlock it, the screen shuts off like I hit the power button. After a couple of restart this happens with all apps, third party and google. So, I took out the power button and used a tool to turn the phone on, thinking the physical button was depressing the button on the mobo. That didn't help. Then I booted into safe mode, no dice, did the same thing. So I did a factory reset, because I got into fast boot mode with no issues, and screen never timed out. After the factory reset, I got the screen that asked me to choose a language, and as soon as I pressed english the screen shut off. Now, pressing the power button brings the screen back, but then it immediately shuts off again like I was constantly pressing the button.
Anyone have any ideas?
I also should add that I tried putting back all the components in the original broke screen housing, and had the same problem...
I had the same problem with an lg g2 might be something wrong with mobo or some kinda hardware problem try finding a replacement mobo they are probably not that expensive
Sent from my Nexus 5 using Tapatalk
spinninbsod said:
I had the same problem with an lg g2 might be something wrong with mobo or some kinda hardware problem try finding a replacement mobo they are probably not that expensive
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I would imagine a replacement mobo would be very expensive since that is what is carrying the proc, memory, radio, ect ect ect... Basically everything on the phone is on the mobo. I couldn't find one in a quick search anyway...

Nexus 5 Bootloop - can't even pass bootloader screen

Hi All!
Today is a very unfortunate day for me.
I was viewing whatsapp and all of a sudden my phone turned off, turned back on and it has been rebooting ever since.
I have tried all possible troubleshooting steps to see why it is happening but I can't even get into other screens like recovery, bootloader because it restarts right away.
Had a chat with Google and they wanted me to send my old phone and place a hold in my credit card -blablabla.
Obviously when they receive my defective Nexus, they will see the bootloader screen with an UNLOCKED icon.
That will be bad for me - because they could charge me money for a new device (the one they are sending ahead).
I would rather wait for the Nexus 6 instead of repaying for my defective 5.
Is there a way to maybe force it to be locked again before I send it in?
I have one of those JTAG connectors and I was just wondering if it will make any sense if I try that.
Any help would be greatly appreciated.
It sounds like your power button is stuck. Mash it a number of times and see if that frees it up.
Also, if you have a case take it off
Sent from my Nexus 5 using XDA Free mobile app
Yup, seems to be an hardware problem with the power button.
By the way, if you can't fix it : Seems that Google doesn't care about unlocked bootloader if it's an hardware fault
I actually initially though it was the power button so I removed the case check and mashed it a lot but how it turns of turns ON doesn't make sense because if the power button is stuck usually you have to wait 3-4 seconds before it turns off.
The behavior is like this - Google Splash screen, 1 second pause, vibrate, turn off - Google Slash Screen, 1 second pause - NON stop.
Still it could be possible but I'm hoping they wont charge me anything if they send me a new phone. I would rather wait for the Nexus 6.
They actually asked me if I was rooted and I said NO. There was a chat log on it. Oh well.
I had a similar problem and I think it was the power button as well. I RMA'd it but I kept smacking the crap out of the back of the phone and around the area of the power button. I noticed it'd start getting further through the boot process and eventually I was able to get it to boot all the way through and actually stay. I guess I smacked it hard enough to knock out the button, but I still went with the RMA anyways.
Maybe try smacking it around and see if it stays on longer?
fldude2k1 said:
I had a similar problem and I think it was the power button as well. I RMA'd it but I kept smacking the crap out of the back of the phone and around the area of the power button. I noticed it'd start getting further through the boot process and eventually I was able to get it to boot all the way through and actually stay. I guess I smacked it hard enough to knock out the button, but I still went with the RMA anyways.
Maybe try smacking it around and see if it stays on longer?
Click to expand...
Click to collapse
I think you are all right. Now that I got home and observed it more. It is a stuck power button! I'll try to smack around it and have the bootloader locked in again and RMA it.
Do you think once they see it is being rooted, they will void the warranty even though it is obviously a power button issue?
keplenk said:
I think you are all right. Now that I got home and observed it more. It is a stuck power button! I'll try to smack around it and have the bootloader locked in again and RMA it.
Do you think once they see it is being rooted, they will void the warranty even though it is obviously a power button issue?
Click to expand...
Click to collapse
Holy $hit I cant believe it! I smacked it like a crazy person and it worked!!!
I'm going to wipe out everything and put it to stock!!! and still RMA it yohooooo

Nexus 5 restarting regardless of ROM

So I've tried factory wiping and installing a few different roms and no matter which one I go to I keep getting these random reboots. This is particularly troubling when I restore an older rom that I know I was not having this particular issue on.
It is making my phone pretty close to unusable since it will often go into an "Optimizing apps!" speil draining battery and taking an obnoxiously long time to reboot. Not sure what is up. Any suggestions?
Snow_fox said:
So I've tried factory wiping and installing a few different roms and no matter which one I go to I keep getting these random reboots. This is particularly troubling when I restore an older rom that I know I was not having this particular issue on.
It is making my phone pretty close to unusable since it will often go into an "Optimizing apps!" speil draining battery and taking an obnoxiously long time to reboot. Not sure what is up. Any suggestions?
Click to expand...
Click to collapse
Try with a clean flash (or the factory images) without user data/modifications and see if your RRs are still there.
Is the power button stuck by any chance?
Primokorn said:
Try with a clean flash (or the factory images) without user data/modifications and see if your RRs are still there.
Click to expand...
Click to collapse
I've factory reset a few times and wiped everything except internal storage pretty much. Even tried wiping user data just to see if it would help
dicecuber said:
Is the power button stuck by any chance?
Click to expand...
Click to collapse
I don't think it's getting stuck it still seems to go in and out properly. I even took it out the case just to make sure there wasn't something I couldnt' seee putting pressure on it
Snow_fox said:
I've factory reset a few times and wiped everything except internal storage pretty much. Even tried wiping user data just to see if it would help
I don't think it's getting stuck it still seems to go in and out properly. I even took it out the case just to make sure there wasn't something I couldnt' seee putting pressure on it
Click to expand...
Click to collapse
The button will NOT seem to be stuck, even if it is, as the contact is made internally. My bro´s Nexus had this problem, and by the end it kept rebooting constantly because the button was making contact on its own. I fixed it by tapping vigorously at the area between the power button and the camera and that made it work.
A way to know if it is stuck could be to press the volume down key as soon as it restarts, if it goes into recovery, then there is no doubt the power button is stuck.
Don´t dismiss hardware problems, as many Nexus are affected by the power button issue and you already tried software solutions which didn´t work.
Hope you sort it out. Remember to use an app to avoid pressing the button so much, such as when waking the device. I recommend Gravity Screen, but there are many other options.
simonarturo said:
The button will NOT seem to be stuck, even if it is, as the contact is made internally. My bro´s Nexus had this problem, and by the end it kept rebooting constantly because the button was making contact on its own. I fixed it by tapping vigorously at the area between the power button and the camera and that made it work.
A way to know if it is stuck could be to press the volume down key as soon as it restarts, if it goes into recovery, then there is no doubt the power button is stuck.
Don´t dismiss hardware problems, as many Nexus are affected by the power button issue and you already tried software solutions which didn´t work.
Hope you sort it out. Remember to use an app to avoid pressing the button so much, such as when waking the device. I recommend Gravity Screen, but there are many other options.
Click to expand...
Click to collapse
Holding down volume after one reset actually put me into recovery. Plus it's restarting at times in recovery now :/
I doubt it's under warranty since I got it in feb 2014 x.x
Snow_fox said:
Holding down volume after one reset actually put me into recovery. Plus it's restarting at times in recovery now :/
I doubt it's under warranty since I got it in feb 2014 x.x
Click to expand...
Click to collapse
If you got it directly from Google, I'd try calling them up and asking for a replacement even if you are a few months off the warranty period, I have read some stories of them honoring warranties in order to get rid of stock. That'd be true even now that the new Nexus is supposedly releasing this year. Nothing wrong with trying, you might get a new, shiny phone.
That being said, don't worry, it's perfectly fixable. The part that gets stuck is not the button itself, but the part that goes into the motherboard, so don't bother fiddling with the black button. I managed to fix my brother's button by doing the following:
- Clean the area between the button and phone of debris or any dirt that could be causing it to be stuck. This is just to be on the safe side, as it is unlikely that it is the cause of the malfunction.
- Take the case off the phone if you haven't, and then put it upside down and tap vigorously with your fingers in the area between the camera and the power button. It might not work the first few times, but it eventually will release the part that is stuck.
- As soon as you can get it to turn on without rebooting itself, install Gravity Screen, or any other app that replaces the power button to wake up or turn the screen off. You are looking to use the button as few times as possible.
After doing that, his Nexus went for being unusable due to constant reboots to working fine. It's been almost 6 months since it happened so it is bound to work, just don't lose heart and patiently work at it. Tap a bit harder if it's not working. Let us know whether you managed to fix it.
simonarturo said:
The button will NOT seem to be stuck, even if it is, as the contact is made internally. My bro´s Nexus had this problem, and by the end it kept rebooting constantly because the button was making contact on its own. I fixed it by tapping vigorously at the area between the power button and the camera and that made it work.
A way to know if it is stuck could be to press the volume down key as soon as it restarts, if it goes into recovery, then there is no doubt the power button is stuck.
Don´t dismiss hardware problems, as many Nexus are affected by the power button issue and you already tried software solutions which didn´t work.
Hope you sort it out. Remember to use an app to avoid pressing the button so much, such as when waking the device. I recommend Gravity Screen, but there are many other options.
Click to expand...
Click to collapse
simonarturo said:
If you got it directly from Google, I'd try calling them up and asking for a replacement even if you are a few months off the warranty period, I have read some stories of them honoring warranties in order to get rid of stock. That'd be true even now that the new Nexus is supposedly releasing this year. Nothing wrong with trying, you might get a new, shiny phone.
That being said, don't worry, it's perfectly fixable. The part that gets stuck is not the button itself, but the part that goes into the motherboard, so don't bother fiddling with the black button. I managed to fix my brother's button by doing the following:
- Clean the area between the button and phone of debris or any dirt that could be causing it to be stuck. This is just to be on the safe side, as it is unlikely that it is the cause of the malfunction.
- Take the case off the phone if you haven't, and then put it upside down and tap vigorously with your fingers in the area between the camera and the power button. It might not work the first few times, but it eventually will release the part that is stuck.
- As soon as you can get it to turn on without rebooting itself, install Gravity Screen, or any other app that replaces the power button to wake up or turn the screen off. You are looking to use the button as few times as possible.
After doing that, his Nexus went for being unusable due to constant reboots to working fine. It's been almost 6 months since it happened so it is bound to work, just don't lose heart and patiently work at it. Tap a bit harder if it's not working. Let us know whether you managed to fix it.
Click to expand...
Click to collapse
I'm going to get in contact with google. I tried pushing down on the area between the camera and it didn't help much. It has started working again properly after a really peculiar work around. I just don't want to have to be super cautious of a button for the rest of the time i own my device :/
Snow_fox said:
I'm going to get in contact with google. I tried pushing down on the area between the camera and it didn't help much. It has started working again properly after a really peculiar work around. I just don't want to have to be super cautious of a button for the rest of the time i own my device :/
Click to expand...
Click to collapse
Please detail the peculiar work around you mention...
Sent from my XT1095 using Tapatalk 2
mazubo said:
Please detail the peculiar work around you mention...
Sent from my XT1095 using Tapatalk 2
Click to expand...
Click to collapse
Well someone mentioned maybe trying to clean it out somehow. I tried canned air and that didn't do anything so I formed a seal over the button using my mouth and then proceeded to exhale. It has yet to give me any trouble since then.
Had exactly the same issue, reboots over and over again, couldn't boot to bootloader without reboot...
What helped for me was something I read somewhere else, don't remember where, was knocking on the back cover between camera lense and the power switch, did it 4 days ago and it works since than..
Snow_fox said:
I formed a seal over the button using my mouth and then proceeded to exhale.
Click to expand...
Click to collapse
Sounds sexual
You can take the back cover off, and if you are careful there is no sticker or seal that would tell google you have opened the device. It is difficult to pull all the way off, the vibration motor is attached to the case back and comes off with it so it would seem stuck. You just have to keep pulling.
aaargh777 said:
Had exactly the same issue, reboots over and over again, couldn't boot to bootloader without reboot...
What helped for me was something I read somewhere else, don't remember where, was knocking on the back cover between camera lense and the power switch, did it 4 days ago and it works since than..
Click to expand...
Click to collapse
Pressing on the area between the camera and the on switch seems to help a lot of people it didn't seems ot have much of an effect for me. While my phone hasn't given me issues since shortly after I posted this thread I'm kinda worried I'm one drop away from the issue coming back
dicecuber said:
Sounds sexual
Click to expand...
Click to collapse
No way to avoid it sounding that way I fear.
fwayfarer said:
You can take the back cover off, and if you are careful there is no sticker or seal that would tell google you have opened the device. It is difficult to pull all the way off, the vibration motor is attached to the case back and comes off with it so it would seem stuck. You just have to keep pulling.
Click to expand...
Click to collapse
Would this allow me to repair it?
Yeah but you'd need to unscrew a plastic cover that is inside the phone. Phillips head screws, jewelers screwdriver size. Depends on if its dirt or a broken switch though.
fwayfarer said:
Yeah but you'd need to unscrew a plastic cover that is inside the phone. Phillips head screws, jewelers screwdriver size. Depends on if its dirt or a broken switch though.
Click to expand...
Click to collapse
Sorry to disappoint everyone but this is a widespread problem that google is aware of fro some time now. It's not the power button but it's burried deep in the software and appreas to have popped up right after the Lollipop 5.1 up date. Check out all the posts on Google
https://productforums.google.com/forum/#!topic/nexus/IJSOuc7gw0w[376-400]
While it apprears to be confined to the Nexus 5 I have had it happen with my nexus 4 just running stock L 5.1
I hope that casts some light on it
Weirdly enough, my power button works flawlessly on 5 and 5.1. Red 32gb from the google play store. I've opened the case multiple times and put Arctic silver knockoff heat compound in sloppily and without regard, no issues other than sprint screwing up their spark LTE rollout.
Blacksmith5 said:
Sorry to disappoint everyone but this is a widespread problem that google is aware of fro some time now. It's not the power button but it's burried deep in the software and appreas to have popped up right after the Lollipop 5.1 up date. Check out all the posts on Google
https://productforums.google.com/forum/#!topic/nexus/IJSOuc7gw0w[376-400]
While it apprears to be confined to the Nexus 5 I have had it happen with my nexus 4 just running stock L 5.1
I hope that casts some light on it
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Sorry, I disagree. While some instances might be related to software, it has been proven that there is in fact a problem with the physical button getting stuck on Nexus 5 phones. You can check it online and will find lots of hits and even YouTube videos, most of them around the time before lollipop.
Best way to check whether it is software or hardware is to press the volume down key when your phone reboots by itself. If it takes you to the recovery, you can bet your cat that it is not lollipop's fault
So I'm suspecting that I have the wonky power button too but.....
I haven't been able to get it to go to recovery when pressing power down and I've defintely had a few restarts very recently.
More importantly, and something that I haven't seen anyone else post about; more often than not my N5 just shuts down. It's usually when I've doing something with the phone (today was flicking through my GPM library). I'll power it back on and it will boot cleanly and then (more often than not) power down again. Other times it will bootloop, but that's rare. It seems to me that if I let it boot up and then don't touch it for a while, it will stay up but I'm not sure that's consistent.
Anyone else seen or heard of the power button causing a powerdown instead of bootloop?
techinv said:
So I'm suspecting that I have the wonky power button too but.....
I haven't been able to get it to go to recovery when pressing power down and I've defintely had a few restarts very recently.
More importantly, and something that I haven't seen anyone else post about; more often than not my N5 just shuts down. It's usually when I've doing something with the phone (today was flicking through my GPM library). I'll power it back on and it will boot cleanly and then (more often than not) power down again. Other times it will bootloop, but that's rare. It seems to me that if I let it boot up and then don't touch it for a while, it will stay up but I'm not sure that's consistent.
Anyone else seen or heard of the power button causing a powerdown instead of bootloop?
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You will need to troubleshoot this the old-fashioned way. Have you installed any updates, apps, mods or anything recently?
Best case scenario would be that you flash a stock image without restoring apps, kernel or any mods. Run the phone for some time, couple of days or so, and be on the lookout for power downs or reboots. After that, you can try adding a few apps at a time and keep checking. If the phone reboots even with a clean factory image, then I'd have to say the hardware is faulty. Could be the power button, could be something else.
Try it out and let us know

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