[Q] Possible boot problem? - AT&T, Rogers HTC One X, Telstra One XL

Hi folks,
I suspect I'm having what some people around here appear to refer to as a Hboot problem. But this is my first Android phone, and I couldn't know any less about RUUs or booting or roms or anything like that. I'm posting a new thread because it seems like anyone who had a problem like mine had tried to, or wanted to know how to root their device. I didn't do that and am not trying to, but I've still got these problems.
I bought the phone "new", and it came in just today, from eBay, supposedly in a sealed box. Maybe that's part of the problem, I'm not sure. All I've done is: turn it on, install some apps, get in over my head with Apex launcher, and try to update Android.
I chose update from the menu, left my phone plugged in, and when I came back to it, nothing was on the screen. I pressed power, and it showed a screen similar to the first image (black screen, phone icon, green arrows in a circle). I assumed it was installing. I let it be and came back to the white screen with the numbers and barcodes. I panicked and chose "recovery" from the menu, and after a reboot it seemed to be back to normal.
However, just now, as I was attempting to reboot the phone due to not having any volume, I again got the white screen followed by the green arrows and finally the red warning icon.
Somehow or another, the phone resets itself and comes back on, but where is this coming from? Did I do something wrong? What does the screen mean, and did I get hosed by my seller? Thanks all

zbo-50 said:
Hi folks,
I suspect I'm having what some people around here appear to refer to as a Hboot problem. But this is my first Android phone, and I couldn't know any less about RUUs or booting or roms or anything like that. I'm posting a new thread because it seems like anyone who had a problem like mine had tried to, or wanted to know how to root their device. I didn't do that and am not trying to, but I've still got these problems.
I bought the phone "new", and it came in just today, from eBay, supposedly in a sealed box. Maybe that's part of the problem, I'm not sure. All I've done is: turn it on, install some apps, get in over my head with Apex launcher, and try to update Android.
I chose update from the menu, left my phone plugged in, and when I came back to it, nothing was on the screen. I pressed power, and it showed a screen similar to the first image (black screen, phone icon, green arrows in a circle). I assumed it was installing. I let it be and came back to the white screen with the numbers and barcodes. I panicked and chose "recovery" from the menu, and after a reboot it seemed to be back to normal.
However, just now, as I was attempting to reboot the phone due to not having any volume, I again got the white screen followed by the green arrows and finally the red warning icon.
Somehow or another, the phone resets itself and comes back on, but where is this coming from? Did I do something wrong? What does the screen mean, and did I get hosed by my seller? Thanks all
Click to expand...
Click to collapse
to get to the bootloader menu (the white one with the pink writing), you have to reboot and allow it to boot with the volume down button held. It looks like your volume rocker is getting stuck on down - given that you are losing volume and it keeps booting into the bootloader menu. If it is in a case, try removing it from the case and see if the issue persists.Otherwise, it is likely a hardware issue. so you should return it for a warranty repair/replacement (as you said you bought it new in a box).

codeprimate said:
to get to the bootloader menu (the white one with the pink writing), you have to reboot and allow it to boot with the volume down button held. It looks like your volume rocker is getting stuck on down - given that you are losing volume and it keeps booting into the bootloader menu. If it is in a case, try removing it from the case and see if the issue persists.Otherwise, it is likely a hardware issue. so you should return it for a warranty repair/replacement (as you said you bought it new in a box).
Click to expand...
Click to collapse
You coulsnt be more wrong I'm [email protected] op ill get you back up and running in a sec

tactical kitten said:
You coulsnt be more wrong I'm [email protected] op ill get you back up and running in a sec
Click to expand...
Click to collapse
lol!

tactical kitten said:
You coulsnt be more wrong I'm [email protected] op ill get you back up and running in a sec
Click to expand...
Click to collapse
Kitten - what do you think is the problem? The OP says they lost volume and they keep rebooting into the bootloader. The stuck volume rocker sounds like the easiest way to explain both issues. I might be wrong, but not given the symptoms listed in the OP. If more information is required to diagnose the issue, we can at least start by eliminating the obvious.

codeprimate said:
Kitten - what do you think is the problem? The OP says they lost volume and they keep rebooting into the bootloader. The stuck volume rocker sounds like the easiest way to explain both issues. I might be wrong, but not given the symptoms listed in the OP. If more information is required to diagnose the issue, we can at least start by eliminating the obvious.
Click to expand...
Click to collapse
Thank you very, very much - I believe that's exactly the issue. I had no idea pressing the volume down button during a reboot would get you to that menu, but I am using the Trident Kraken case which apparently has an issue lining up with the volume down rocker on this particular phone.
I will try to reproduce the problem sans case to make sure, but this sounds absolutely right. Thanks for helping a complete newbie - I don't think I'd ever have put that together. I was very worried I'd been sold a bill of goods.

Related

Home Button, Trackball, Power Button.....BLUE LIGHT?

I pressed the Home button+Trackball+Power Button.....when starting my G1.
The Phone doesn't "power on" but the led light comes on BLUE and stays lit.
Any idea what this is for or means?
Dude pull battery out and reboot (nub)
mdabeezy said:
Dude pull battery out and reboot (nub)
Click to expand...
Click to collapse
Wow, clearly you have no brain. My phone is bricked, check the New SPL and IME thread and maybe you'll have the slightest clue what I'm talking about.
MY QUESTION HERE IS VERY SIMPLE.
While trying to get past G1 boot screen, I pressed the
Home button+Trackball+Power.....
The Phone doesn't "power on" but the led light comes on blue and stays lit.
Battery pulls have been done numerous times over the past 2 hours. If you don't have a clue as to what the blue light represents, then don't bother replying to this thread. Ok.
Thanks.
when u installed the new spl did u reflash the rom?
cuz thats the problem
when the new spl is added you have to reflash the rom u were using
dont wipe so you wont lose your apps
A customer came into my store 2 days ago with a g1 that would not turn on and all it had was just a blue led lit. Tried everything to get a screen to come up and no luck.
That same update bricked my phone, t-mobile boot is all i see
home+power = dont work
camera+power= dont work
nothing did now i have to return it
bigballa said:
when u installed the new spl did u reflash the rom?
cuz thats the problem
when the new spl is added you have to reflash the rom u were using
dont wipe so you wont lose your apps
Click to expand...
Click to collapse
I rephrased my 1st post so I could get an answer about what this post is for. I'm not an idiot, I know how to flash an SPL/ROM/ whatever.
The phone is bricked, I am one of many, check the New SPL and IME thread.
That has nothing to do with my topic here though. Thanks.
deviusdragger said:
A customer came into my store 2 days ago with a g1 that would not turn on and all it had was just a blue led lit. Tried everything to get a screen to come up and no luck.
Click to expand...
Click to collapse
I can get the G1 screen to come up, but that's all. I just didn't know if the combo of keys I pressed to start the phone meant something.
Turns out if you just press the trackball in and press power that will trigger just the Blue LED light to come on as well.
Just trying to figure out if this is useful or just more G1 shananigans. lol.
is the G1 screen comes up your phone is NOT bricked...
try flashing the regular JF ADP1.5.. if that dont go, start flashing old roms(RC29, RC30 etc..) hope that works
Saw this posted on a forum for T-Mo
the omniscient Google sez:
(found on forums.tmonews.com)
The problem is caused by ppl powering the device on, and when they press the red END key they are also holding down the MENU and pushing in the track ball at the same time.
This then enables a lock on the phone the only way around this is to pull the battery and turn the phone back on with/out pressing an holding the menu and trackball.
Click to expand...
Click to collapse
Another posted solution:
(www.fixya.com)
well plug the charger into the phone with the battery still intact.....then remove the battery while the phone is still plugged in. then unplug the charger and plug it back in........place battery back into phone and then power it up. That worked for me.
Click to expand...
Click to collapse
Good fortune
AbsoluteDesignz said:
is the G1 screen comes up your phone is NOT bricked...
Click to expand...
Click to collapse
It actually can be bricked head over here --> http://forum.xda-developers.com/showthread.php?t=515822 and you will see that it is. Persons are not able to get into recovery even unable to get into the boorloader screen. By pressing home + power or camera + power. it can be bricked and show the G1 boot screen there are 7 or so phones that are like this now.
arqueware said:
the omniscient Google sez:
(found on forums.tmonews.com)
Another posted solution:
(www.fixya.com)
Good fortune
Click to expand...
Click to collapse
Just a generic lock? awesome. That's all I was wondering. Thank you!
Blue light happened when I washed my G1. I can occasionally get it to start up, try hitting the power button for a sec, hit it a gain a few times and see what happens. Throwing some trackball presses in there seemed to help too. G1 is an odd creature...
7 phones bricked and still counting thanks to the H special SPL.
Not so sure it's the SPL
one correspondent who purports to be an associate of T-Mo suggests that that button-press combination invokes a hardware lock that can be undone. see above
the BLUE LED of DEATH
barlev869 said:
Just a generic lock? awesome. That's all I was wondering. Thank you!
Click to expand...
Click to collapse
W/B if that solution works for you; maybe it'll help the other 6 stricken G1s too
sir*mez:
If it gets to the T-Mobile-screen, the phone is NOT bricked.
If it's able to show the picture, it furthermore shows that atleast that part of the flash is intact (The picture resides on the splash1 partition, while the secondary is on splash2).
barlev869 & arqueware:
Hardware-lock? My bet would be this is some sort of test-mode, maybe for hardware-diagnostics?
It's not a lock if it can be avoided by just rebooting the phone (Which it can, i've been in the blue-led mode several times to try to guess what it was doing when booted like that...).
Joushou said:
sir*mez:
If it gets to the T-Mobile-screen, the phone is NOT bricked.
If it's able to show the picture, it furthermore shows that atleast that part of the flash is intact (The picture resides on the splash1 partition, while the secondary is on splash2).
barlev869 & arqueware:
Hardware-lock? My bet would be this is some sort of test-mode, maybe for hardware-diagnostics?
It's not a lock if it can be avoided by just rebooting the phone (Which it can, i've been in the blue-led mode several times to try to guess what it was doing when booted like that...).
Click to expand...
Click to collapse
*sighs in disbelief* look another none believer that seems to say the say as the rest. Look the phone is dead there 9 people now to say that the spl bricked the phone. I'm not alone here.
Joushou said:
sir*mez:
If it gets to the T-Mobile-screen, the phone is NOT bricked.
If it's able to show the picture, it furthermore shows that atleast that part of the flash is intact (The picture resides on the splash1 partition, while the secondary is on splash2).
Click to expand...
Click to collapse
From my understanding of the problem, You're half right. Part of the system does indeed come up but unfortunately that isn't enough to get adb to run or to boot into recovery mode or into fastboot. Basically, while you're right that it's not fully bricked and it is theoretically possible to fix it, the phone doesn't have any interface at all to do so. It'd be like trying to fix BIOS settings on a computer when you don't have a keyboard.
NOTE: I haven't flashed the new SPL so haven't been able to run into any problems with it, but from reading other people's descriptions of what happened, the above seems to be the case.

Nexus 5 Bootloop - can't even pass bootloader screen

Hi All!
Today is a very unfortunate day for me.
I was viewing whatsapp and all of a sudden my phone turned off, turned back on and it has been rebooting ever since.
I have tried all possible troubleshooting steps to see why it is happening but I can't even get into other screens like recovery, bootloader because it restarts right away.
Had a chat with Google and they wanted me to send my old phone and place a hold in my credit card -blablabla.
Obviously when they receive my defective Nexus, they will see the bootloader screen with an UNLOCKED icon.
That will be bad for me - because they could charge me money for a new device (the one they are sending ahead).
I would rather wait for the Nexus 6 instead of repaying for my defective 5.
Is there a way to maybe force it to be locked again before I send it in?
I have one of those JTAG connectors and I was just wondering if it will make any sense if I try that.
Any help would be greatly appreciated.
It sounds like your power button is stuck. Mash it a number of times and see if that frees it up.
Also, if you have a case take it off
Sent from my Nexus 5 using XDA Free mobile app
Yup, seems to be an hardware problem with the power button.
By the way, if you can't fix it : Seems that Google doesn't care about unlocked bootloader if it's an hardware fault
I actually initially though it was the power button so I removed the case check and mashed it a lot but how it turns of turns ON doesn't make sense because if the power button is stuck usually you have to wait 3-4 seconds before it turns off.
The behavior is like this - Google Splash screen, 1 second pause, vibrate, turn off - Google Slash Screen, 1 second pause - NON stop.
Still it could be possible but I'm hoping they wont charge me anything if they send me a new phone. I would rather wait for the Nexus 6.
They actually asked me if I was rooted and I said NO. There was a chat log on it. Oh well.
I had a similar problem and I think it was the power button as well. I RMA'd it but I kept smacking the crap out of the back of the phone and around the area of the power button. I noticed it'd start getting further through the boot process and eventually I was able to get it to boot all the way through and actually stay. I guess I smacked it hard enough to knock out the button, but I still went with the RMA anyways.
Maybe try smacking it around and see if it stays on longer?
fldude2k1 said:
I had a similar problem and I think it was the power button as well. I RMA'd it but I kept smacking the crap out of the back of the phone and around the area of the power button. I noticed it'd start getting further through the boot process and eventually I was able to get it to boot all the way through and actually stay. I guess I smacked it hard enough to knock out the button, but I still went with the RMA anyways.
Maybe try smacking it around and see if it stays on longer?
Click to expand...
Click to collapse
I think you are all right. Now that I got home and observed it more. It is a stuck power button! I'll try to smack around it and have the bootloader locked in again and RMA it.
Do you think once they see it is being rooted, they will void the warranty even though it is obviously a power button issue?
keplenk said:
I think you are all right. Now that I got home and observed it more. It is a stuck power button! I'll try to smack around it and have the bootloader locked in again and RMA it.
Do you think once they see it is being rooted, they will void the warranty even though it is obviously a power button issue?
Click to expand...
Click to collapse
Holy $hit I cant believe it! I smacked it like a crazy person and it worked!!!
I'm going to wipe out everything and put it to stock!!! and still RMA it yohooooo

Nexus 5 boot loop

Hi,
My nexus 5 constantly reboots at the google logo. I think it is a power button problem.
I bought my nexus 5 from the google play store but I do not live in the US, so RMAing it would be difficult.
So is there any way I can fix it? I tried tapping on the power button on the mother board but it didn't help.
Thanks!
liamkosh said:
Hi,
My nexus 5 constantly reboots at the google logo. I think it is a power button problem.
I bought my nexus 5 from the google play store but I do not live in the US, so RMAing it would be difficult.
So is there any way I can fix it? I tried tapping on the power button on the mother board but it didn't help.
Thanks!
Click to expand...
Click to collapse
I think your phone is soft-bricked... Try to boot into custom recovery, factory reset, and reflash a custom rom.
Sent from my Hammerhead running Android L !
AndreIrawan97 said:
I think your phone is soft-bricked... Try to boot into custom recovery, factory reset, and reflash a custom rom.
Sent from my Hammerhead running Android L !
Click to expand...
Click to collapse
I have the same issue but I cannot get into recovery or anything else. There is not enough time before the phone reboots again. I have read of people having success but it seems rather rare. The strange thing is that I can press or tap (with luck) on the back of the phone, near the power button, and the phone will turn on. I am sure this is a hardware issue but I got mine from T-Mobile and my bootloader is unlocked and on Android 5.0. The bad thing is that I am now able to JUMP! and was looking at the Nexus 6... oh the humanity!
On an side note: When pressing on the back of the phone (see above) repeatedly I was able to get the phone to fully boot but once I quit it rebooted again. I have not been able to repeat this as of yet. I am leaving it on the charger and hoping that it will somehow right itself like other have reported... that is unless anyone has any suggestions.
rantrav said:
I have the same issue but I cannot get into recovery or anything else. There is not enough time before the phone reboots again. I have read of people having success but it seems rather rare. The strange thing is that I can press or tap (with luck) on the back of the phone, near the power button, and the phone will turn on. I am sure this is a hardware issue but I got mine from T-Mobile and my bootloader is unlocked and on Android 5.0. The bad thing is that I am now able to JUMP! and was looking at the Nexus 6... oh the humanity!
On an side note: When pressing on the back of the phone (see above) repeatedly I was able to get the phone to fully boot but once I quit it rebooted again. I have not been able to repeat this as of yet. I am leaving it on the charger and hoping that it will somehow right itself like other have reported... that is unless anyone has any suggestions.
Click to expand...
Click to collapse
sounds like a "stuck" power button
simms22 said:
sounds like a "stuck" power button
Click to expand...
Click to collapse
I agree. I took the phone apart and messed with the components but nothing has changed. When I was able to get the phone to book all the way up "Power off" appeared as if I were pressing the button. I am not sure how to fix this.... I am sure that T-Mobile will not cover the warranty since it is unlocked.
rantrav said:
I agree. I took the phone apart and messed with the components but nothing has changed. When I was able to get the phone to book all the way up "Power off" appeared as if I were pressing the button. I am not sure how to fix this.... I am sure that T-Mobile will not cover the warranty since it is unlocked.
Click to expand...
Click to collapse
it should be a relatively inexpensive fix at any local repair shop. or you can try repairing it yourself, can probably find a youtube vid about it.
simms22 said:
it should be a relatively inexpensive fix at any local repair shop. or you can try repairing it yourself, can probably find a youtube vid about it.
Click to expand...
Click to collapse
I have not found a video, yet. I tore it down as far as I could but I will keep searching. I am 99% sure that it is hardware related but I don't think that T-Mobile will swap it out or let me use my JUMP! because of the unlocked bootloader. I knew I should have relocked it when I put 5.0 on it!!!!
rantrav said:
I have not found a video, yet. I tore it down as far as I could but I will keep searching. I am 99% sure that it is hardware related but I don't think that T-Mobile will swap it out or let me use my JUMP! because of the unlocked bootloader. I knew I should have relocked it when I put 5.0 on it!!!!
Click to expand...
Click to collapse
you still can, its very simple. in fastboot.. fastboot oem lock. or if you have root, the boot unlocker for nexus devices app. you can lock or unlock the bootloader with the app, if you have root. personally, i dont think they would even know about the bootloader being unlock.
simms22 said:
you still can, its very simple. in fastboot.. fastboot oem lock. or if you have root, the boot unlocker for nexus devices app. you can lock or unlock the bootloader with the app, if you have root. personally, i dont think they would even know about the bootloader being unlock.
Click to expand...
Click to collapse
The issue is that the phone reboots about every 2 seconds making it impossible to make a connection through ADB, recovery, or anything else. I did, however, find a solution/idea on a post by "nadrojcote":
"For the last week or so my power button/lock button has been intermittent, sometimes having to hit it 5 times or so to get the screen to unlock. Yesterday it all of a sudden stopped working and I couldn't unlock.
I am making this post to share my fix I found for the problem. Seeing how my phone is not under warranty because I have already replaced the screen, I took to tearing it apart and seeing what's going on. Hoping I could order a new power button, unfortunately the button is soldered onto the main board. Upon taking it apart I realized I had put a little shim in between the power button and the plastic button in the housing as a "rattle fix". This is what I am thinking caused the problem, this caused me to be putting too much pressure on the power button and caused it to over time break apart the back of the actual buttons metal housing on the main board. I removed the shim and it still did not work. I was going to take the main board and heat it at a low heat in the oven in hopes to reseat solder points, but before I did that I tried using a fine pair of needle nose pliers to crimp the back housing of the button back together. Luckily this worked. Unfortunately I do not have pictures, but if someone else has the same issue you should be able to see what I'm referring to by comparing the power button to the volume buttons on the mainboard, there is a metal housing around the actual button that is soldered to the main board, it has a slit down the back side of it that allows it to spread apart. The volume keys should be tight.
THE PROBLEM: Power/Lock button stops working
THE CAUSE(assumed): Nexus 5 power/lock button rattle fix
THE FIX: Using needle nose pliers to crimp the metal backing of the power button housing good and tight.
I hope this helps others out in the future as I'm sure I wont be the only one with this problem."
Now, I did not have a loose power button and so did not mod it. I did however take the phone apart and pull the board out. On the back of the board, opposite of the power switch, if an aluminum(?) case which can be removed. Under this there is another aluminum housing with a circle in the middle of it. The circle was somewhat bent touching the board parts below so I carefully bent the circle up. Next I gave the power switch a few "gentle" taps and pressed the casing around the switch to hopefully make it tighter as was recommended by "nadrojcote."
As you can tell from my word use, I am no where near an expert on anything electric BUT my phone is now working. I have not put it back together yet but I am in the process of restoring it to factory and locking the bootloader in case I need to send it in. I have sent some major prayers to God today! (If you do not believe in God you don't have to say anything negative about my post... just carry on)
This happens to me always to restart device
There is a solution to this?
What this fire button solution problem?
Who tried to replace power-on button to know is% 200 percent of the problem?

Nexus 5 restarting regardless of ROM

So I've tried factory wiping and installing a few different roms and no matter which one I go to I keep getting these random reboots. This is particularly troubling when I restore an older rom that I know I was not having this particular issue on.
It is making my phone pretty close to unusable since it will often go into an "Optimizing apps!" speil draining battery and taking an obnoxiously long time to reboot. Not sure what is up. Any suggestions?
Snow_fox said:
So I've tried factory wiping and installing a few different roms and no matter which one I go to I keep getting these random reboots. This is particularly troubling when I restore an older rom that I know I was not having this particular issue on.
It is making my phone pretty close to unusable since it will often go into an "Optimizing apps!" speil draining battery and taking an obnoxiously long time to reboot. Not sure what is up. Any suggestions?
Click to expand...
Click to collapse
Try with a clean flash (or the factory images) without user data/modifications and see if your RRs are still there.
Is the power button stuck by any chance?
Primokorn said:
Try with a clean flash (or the factory images) without user data/modifications and see if your RRs are still there.
Click to expand...
Click to collapse
I've factory reset a few times and wiped everything except internal storage pretty much. Even tried wiping user data just to see if it would help
dicecuber said:
Is the power button stuck by any chance?
Click to expand...
Click to collapse
I don't think it's getting stuck it still seems to go in and out properly. I even took it out the case just to make sure there wasn't something I couldnt' seee putting pressure on it
Snow_fox said:
I've factory reset a few times and wiped everything except internal storage pretty much. Even tried wiping user data just to see if it would help
I don't think it's getting stuck it still seems to go in and out properly. I even took it out the case just to make sure there wasn't something I couldnt' seee putting pressure on it
Click to expand...
Click to collapse
The button will NOT seem to be stuck, even if it is, as the contact is made internally. My bro´s Nexus had this problem, and by the end it kept rebooting constantly because the button was making contact on its own. I fixed it by tapping vigorously at the area between the power button and the camera and that made it work.
A way to know if it is stuck could be to press the volume down key as soon as it restarts, if it goes into recovery, then there is no doubt the power button is stuck.
Don´t dismiss hardware problems, as many Nexus are affected by the power button issue and you already tried software solutions which didn´t work.
Hope you sort it out. Remember to use an app to avoid pressing the button so much, such as when waking the device. I recommend Gravity Screen, but there are many other options.
simonarturo said:
The button will NOT seem to be stuck, even if it is, as the contact is made internally. My bro´s Nexus had this problem, and by the end it kept rebooting constantly because the button was making contact on its own. I fixed it by tapping vigorously at the area between the power button and the camera and that made it work.
A way to know if it is stuck could be to press the volume down key as soon as it restarts, if it goes into recovery, then there is no doubt the power button is stuck.
Don´t dismiss hardware problems, as many Nexus are affected by the power button issue and you already tried software solutions which didn´t work.
Hope you sort it out. Remember to use an app to avoid pressing the button so much, such as when waking the device. I recommend Gravity Screen, but there are many other options.
Click to expand...
Click to collapse
Holding down volume after one reset actually put me into recovery. Plus it's restarting at times in recovery now :/
I doubt it's under warranty since I got it in feb 2014 x.x
Snow_fox said:
Holding down volume after one reset actually put me into recovery. Plus it's restarting at times in recovery now :/
I doubt it's under warranty since I got it in feb 2014 x.x
Click to expand...
Click to collapse
If you got it directly from Google, I'd try calling them up and asking for a replacement even if you are a few months off the warranty period, I have read some stories of them honoring warranties in order to get rid of stock. That'd be true even now that the new Nexus is supposedly releasing this year. Nothing wrong with trying, you might get a new, shiny phone.
That being said, don't worry, it's perfectly fixable. The part that gets stuck is not the button itself, but the part that goes into the motherboard, so don't bother fiddling with the black button. I managed to fix my brother's button by doing the following:
- Clean the area between the button and phone of debris or any dirt that could be causing it to be stuck. This is just to be on the safe side, as it is unlikely that it is the cause of the malfunction.
- Take the case off the phone if you haven't, and then put it upside down and tap vigorously with your fingers in the area between the camera and the power button. It might not work the first few times, but it eventually will release the part that is stuck.
- As soon as you can get it to turn on without rebooting itself, install Gravity Screen, or any other app that replaces the power button to wake up or turn the screen off. You are looking to use the button as few times as possible.
After doing that, his Nexus went for being unusable due to constant reboots to working fine. It's been almost 6 months since it happened so it is bound to work, just don't lose heart and patiently work at it. Tap a bit harder if it's not working. Let us know whether you managed to fix it.
simonarturo said:
The button will NOT seem to be stuck, even if it is, as the contact is made internally. My bro´s Nexus had this problem, and by the end it kept rebooting constantly because the button was making contact on its own. I fixed it by tapping vigorously at the area between the power button and the camera and that made it work.
A way to know if it is stuck could be to press the volume down key as soon as it restarts, if it goes into recovery, then there is no doubt the power button is stuck.
Don´t dismiss hardware problems, as many Nexus are affected by the power button issue and you already tried software solutions which didn´t work.
Hope you sort it out. Remember to use an app to avoid pressing the button so much, such as when waking the device. I recommend Gravity Screen, but there are many other options.
Click to expand...
Click to collapse
simonarturo said:
If you got it directly from Google, I'd try calling them up and asking for a replacement even if you are a few months off the warranty period, I have read some stories of them honoring warranties in order to get rid of stock. That'd be true even now that the new Nexus is supposedly releasing this year. Nothing wrong with trying, you might get a new, shiny phone.
That being said, don't worry, it's perfectly fixable. The part that gets stuck is not the button itself, but the part that goes into the motherboard, so don't bother fiddling with the black button. I managed to fix my brother's button by doing the following:
- Clean the area between the button and phone of debris or any dirt that could be causing it to be stuck. This is just to be on the safe side, as it is unlikely that it is the cause of the malfunction.
- Take the case off the phone if you haven't, and then put it upside down and tap vigorously with your fingers in the area between the camera and the power button. It might not work the first few times, but it eventually will release the part that is stuck.
- As soon as you can get it to turn on without rebooting itself, install Gravity Screen, or any other app that replaces the power button to wake up or turn the screen off. You are looking to use the button as few times as possible.
After doing that, his Nexus went for being unusable due to constant reboots to working fine. It's been almost 6 months since it happened so it is bound to work, just don't lose heart and patiently work at it. Tap a bit harder if it's not working. Let us know whether you managed to fix it.
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I'm going to get in contact with google. I tried pushing down on the area between the camera and it didn't help much. It has started working again properly after a really peculiar work around. I just don't want to have to be super cautious of a button for the rest of the time i own my device :/
Snow_fox said:
I'm going to get in contact with google. I tried pushing down on the area between the camera and it didn't help much. It has started working again properly after a really peculiar work around. I just don't want to have to be super cautious of a button for the rest of the time i own my device :/
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Please detail the peculiar work around you mention...
Sent from my XT1095 using Tapatalk 2
mazubo said:
Please detail the peculiar work around you mention...
Sent from my XT1095 using Tapatalk 2
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Click to collapse
Well someone mentioned maybe trying to clean it out somehow. I tried canned air and that didn't do anything so I formed a seal over the button using my mouth and then proceeded to exhale. It has yet to give me any trouble since then.
Had exactly the same issue, reboots over and over again, couldn't boot to bootloader without reboot...
What helped for me was something I read somewhere else, don't remember where, was knocking on the back cover between camera lense and the power switch, did it 4 days ago and it works since than..
Snow_fox said:
I formed a seal over the button using my mouth and then proceeded to exhale.
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Sounds sexual
You can take the back cover off, and if you are careful there is no sticker or seal that would tell google you have opened the device. It is difficult to pull all the way off, the vibration motor is attached to the case back and comes off with it so it would seem stuck. You just have to keep pulling.
aaargh777 said:
Had exactly the same issue, reboots over and over again, couldn't boot to bootloader without reboot...
What helped for me was something I read somewhere else, don't remember where, was knocking on the back cover between camera lense and the power switch, did it 4 days ago and it works since than..
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Click to collapse
Pressing on the area between the camera and the on switch seems to help a lot of people it didn't seems ot have much of an effect for me. While my phone hasn't given me issues since shortly after I posted this thread I'm kinda worried I'm one drop away from the issue coming back
dicecuber said:
Sounds sexual
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No way to avoid it sounding that way I fear.
fwayfarer said:
You can take the back cover off, and if you are careful there is no sticker or seal that would tell google you have opened the device. It is difficult to pull all the way off, the vibration motor is attached to the case back and comes off with it so it would seem stuck. You just have to keep pulling.
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Would this allow me to repair it?
Yeah but you'd need to unscrew a plastic cover that is inside the phone. Phillips head screws, jewelers screwdriver size. Depends on if its dirt or a broken switch though.
fwayfarer said:
Yeah but you'd need to unscrew a plastic cover that is inside the phone. Phillips head screws, jewelers screwdriver size. Depends on if its dirt or a broken switch though.
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Sorry to disappoint everyone but this is a widespread problem that google is aware of fro some time now. It's not the power button but it's burried deep in the software and appreas to have popped up right after the Lollipop 5.1 up date. Check out all the posts on Google
https://productforums.google.com/forum/#!topic/nexus/IJSOuc7gw0w[376-400]
While it apprears to be confined to the Nexus 5 I have had it happen with my nexus 4 just running stock L 5.1
I hope that casts some light on it
Weirdly enough, my power button works flawlessly on 5 and 5.1. Red 32gb from the google play store. I've opened the case multiple times and put Arctic silver knockoff heat compound in sloppily and without regard, no issues other than sprint screwing up their spark LTE rollout.
Blacksmith5 said:
Sorry to disappoint everyone but this is a widespread problem that google is aware of fro some time now. It's not the power button but it's burried deep in the software and appreas to have popped up right after the Lollipop 5.1 up date. Check out all the posts on Google
https://productforums.google.com/forum/#!topic/nexus/IJSOuc7gw0w[376-400]
While it apprears to be confined to the Nexus 5 I have had it happen with my nexus 4 just running stock L 5.1
I hope that casts some light on it
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Click to collapse
Sorry, I disagree. While some instances might be related to software, it has been proven that there is in fact a problem with the physical button getting stuck on Nexus 5 phones. You can check it online and will find lots of hits and even YouTube videos, most of them around the time before lollipop.
Best way to check whether it is software or hardware is to press the volume down key when your phone reboots by itself. If it takes you to the recovery, you can bet your cat that it is not lollipop's fault
So I'm suspecting that I have the wonky power button too but.....
I haven't been able to get it to go to recovery when pressing power down and I've defintely had a few restarts very recently.
More importantly, and something that I haven't seen anyone else post about; more often than not my N5 just shuts down. It's usually when I've doing something with the phone (today was flicking through my GPM library). I'll power it back on and it will boot cleanly and then (more often than not) power down again. Other times it will bootloop, but that's rare. It seems to me that if I let it boot up and then don't touch it for a while, it will stay up but I'm not sure that's consistent.
Anyone else seen or heard of the power button causing a powerdown instead of bootloop?
techinv said:
So I'm suspecting that I have the wonky power button too but.....
I haven't been able to get it to go to recovery when pressing power down and I've defintely had a few restarts very recently.
More importantly, and something that I haven't seen anyone else post about; more often than not my N5 just shuts down. It's usually when I've doing something with the phone (today was flicking through my GPM library). I'll power it back on and it will boot cleanly and then (more often than not) power down again. Other times it will bootloop, but that's rare. It seems to me that if I let it boot up and then don't touch it for a while, it will stay up but I'm not sure that's consistent.
Anyone else seen or heard of the power button causing a powerdown instead of bootloop?
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Click to collapse
You will need to troubleshoot this the old-fashioned way. Have you installed any updates, apps, mods or anything recently?
Best case scenario would be that you flash a stock image without restoring apps, kernel or any mods. Run the phone for some time, couple of days or so, and be on the lookout for power downs or reboots. After that, you can try adding a few apps at a time and keep checking. If the phone reboots even with a clean factory image, then I'd have to say the hardware is faulty. Could be the power button, could be something else.
Try it out and let us know

My LCD is acting strange.

So I recently got my S6 and loved it but all of the sudden out of the blue the phone screen goes Crazy every time it goes under full brightness. So you can only use it at max brightness and it'll go crazy when it does things like fading out when you are not using it.
I've only had it a few weeks so I took it to the network who gave it to me (unlocked) and they told me they can only replace it if it had problems out of the box. Somehow a small dent in the corner of the metal got on the phone and now they are saying it is because we dropped it and wont help us. (It wasn't dropped), so now im stuck what should I do?
Send it to get repaired?
Contact Samsung directly?
Accept the fact that $700 has been wasted?
Thank you in advance could this also be a software issue though since it happened out of the blue i doubt it, everything works fine and when its at full brightness nothing is different.
Jah57 said:
So I recently got my S6 and loved it but all of the sudden out of the blue the phone screen goes Crazy every time it goes under full brightness. So you can only use it at max brightness and it'll go crazy when it does things like fading out when you are not using it.
I've only had it a few weeks so I took it to the network who gave it to me (unlocked) and they told me they can only replace it if it had problems out of the box. Somehow a small dent in the corner of the metal got on the phone and now they are saying it is because we dropped it and wont help us. (It wasn't dropped), so now im stuck what should I do?
Send it to get repaired?
Contact Samsung directly?
Accept the fact that $700 has been wasted?
Thank you in advance could this also be a software issue though since it happened out of the blue i doubt it, everything works fine and when its at full brightness nothing is different.
Click to expand...
Click to collapse
Turn off your phone, and then turn it on pressing and holding Volume Up, Home, and Power button at the same time until you see a warning. Then press Volume Up to continue, and navigate using volume keys and select wipe cache/factory reset with the Home button, then reboot.
Please note that by doing this all your data will be lost.
Uzair40 said:
Turn off your phone, and then turn it on pressing and holding Volume Up, Home, and Power button at the same time until you see a warning. Then press Volume Up to continue, and navigate using volume keys and select wipe cache/factory reset with the Home button, then reboot.
Please note that by doing this all your data will be lost.
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Will that work? I can't really remember but I might of factory reset the device before sending it to my network for inspection not via the recover menu though. It didn't work.
Jah57 said:
Will that work? I can't really remember but I might of factory reset the device before sending it to my network for inspection not via the recover menu though. It didn't work.
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Try it, maybe it will work.

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