Problems with Android 5.1.1 - Galaxy S6 Q&A, Help & Troubleshooting

I have noticed several problems since updating to the new 5.1.1 software. Firstly, has anybody noticed the different icons? All the stock apps are now using the Note 5 icons, but from researching this problem, other people don't seem to have this issue? Another problem is a lot of my messages aren't sending, I keep needing to restart my phone and try again, then they send.
Anybody else experiencing any of these?
Galaxy S6 - Three - 32GB

shingl3r said:
I have noticed several problems since updating to the new 5.1.1 software. Firstly, has anybody noticed the different icons? All the stock apps are now using the Note 5 icons, but from researching this problem, other people don't seem to have this issue? Another problem is a lot of my messages aren't sending, I keep needing to restart my phone and try again, then they send.
Anybody else experiencing any of these?
Galaxy S6 - Three - 32GB
Click to expand...
Click to collapse
Turn off your phone, and then turn it on pressing and holding Volume Up, Home, and Power button at the same time until you see a warning. Then press Volume Up to continue, and navigate using volume keys and select wipe cache/factory reset with the Home button, then reboot. Now the phone should work fine.
Please note that by doing this all your data will be lost.

Related

[Q] Random Clicking on Samsung Galaxy S

Hi there,
I seem to be having a problem with random clicking on my phone.
The other week, my phone was making phonecalls to people without my permission. On the same day, everytime I pressed the home key, it would open up contacts, select the fifth contact down, and try and delete it. This wasn't a lag issue because of pressing on the screen while it was frozen, this happened everytime the home key was pressed.
Today I also had this random clicking problem on SMS messaging. It started when I was pressing the backspace button to delete text. It would keep pressing the enter key about 5 times everytime I pressed the backspace.
The only fix I have found is turning the phone off and on again.
My phone is currently running a custom rom and is rooted, but it was happening even when my phone had stock firmware and was unrooted.
Has anyone had this issue or know how to fix this?
I would rather find a fix for this rather than take it into T-Mobile as obviously my phone is rooted and theres a chance my warranty is void.
Thanks in advance.
Callum
Callumhughes182 said:
Hi there,
I seem to be having a problem with random clicking on my phone.
The other week, my phone was making phonecalls to people without my permission. On the same day, everytime I pressed the home key, it would open up contacts, select the fifth contact down, and try and delete it. This wasn't a lag issue because of pressing on the screen while it was frozen, this happened everytime the home key was pressed.
Today I also had this random clicking problem on SMS messaging. It started when I was pressing the backspace button to delete text. It would keep pressing the enter key about 5 times everytime I pressed the backspace.
The only fix I have found is turning the phone off and on again.
My phone is currently running a custom rom and is rooted, but it was happening even when my phone had stock firmware and was unrooted.
Has anyone had this issue or know how to fix this?
I would rather find a fix for this rather than take it into T-Mobile as obviously my phone is rooted and theres a chance my warranty is void.
Thanks in advance.
Callum
Click to expand...
Click to collapse
backup and try factory resetting the phone if that doesnt work then just take it to a sprint store if you factory reset it you might as well take it when its not rooted

[Q] girlfriends volume wont turn up on her phone?

my girls volume wont turn on at all? anyone ever hear about this problem? it isn't rooted....
not sure if it will help, but try this: from the home screen, press the menu button, then choose settings>sound>volume, and check the settings for the various volumes, i.e incoming call, media, system, etc. when my phone was stock like hers, sometimes one or more of those volumes got pushed down to 0 for some reason... it was annoying, and it seemed to happen especially to my notifications volume every time i rebooted the phone! hope that helps
I'm having the exact same issue
Hey everyone. So I bought a sidekick 4g on craigslist the other day. I checked it out and thought everything was okay, but I was wrong. So far no response from the jerk who sold it to me without telling me about this problem.
The phones volume up key doesn't work 90% of the time. If I reboot the phone or leave it off for a while, the volume up key will work for a few minutes and then stop again. The funny thing is the volume up key works when I want to reboot (holding vol.up + vol.down and power button at the same time).
So is there any fix for this? Will rooting it and loading a rom fix it? Also I am new to all of this, is it even possible to root and load generginger 2.0 with a broke volume up button? The phones firmware is all up to date.
Thanks for any info and help everyone.
i'd suggest using this thread: http://forum.xda-developers.com/showthread.php?t=1275116
root the phone, and then go back to stock with the heimdall and see if that fixes the problem. and if it does then you should try rooting it again and install one of the Custom ROMs because the stock OS on this phone is garbage out of the box.
but i'm no expert either, it just seems strange that only when its been on for a bit that it stops working. that it works when you boot it seems to suggest that its a software issue? somebody help me out here guys lol

[Q] Back button freezes and becomes unresponsive in all apps

My Nexus 5 has been experiencing this issue for months now. It happens in all apps (especially Facebook, WhatsApp and Jeffit). I press the back button and it freezes, meaning I can't press anything other than the home button to exit the app. This will then repeat itself time and time again until I eventually turn the phone on and off. This will solve the issue for a few minutes until it starts again.
I tried factory reset and it was fine for a short while and then began again. I've tried to see what app it could be, but from Google searches it seems like other people have it too and no one has a solution? There didn't seem to be a thread on it on XDA so wanted to see if anyone has managed to fix it?
I haven't got anything custom on my phone and it isn't rooted. It's so frustrating and it's ruining and otherwise flawless experience with the Nexus 5. I'm pretty sure it started after the Kit Kat update.

[lollipop 5.0.1] random reboot while on lockscreen

Hi there, i'm facing a strange problem since two days with my device ( I have stock rom and kernel with 5.0.1 LRX22C , rooted, unlocked and with cwm recovery).
It happens that when i push shutdown button for lock screen, screen shout down, and immediately turn on (in lock screen). So i need to push again shutdown button for switch off screen (sometimes i need to push it multiple times). Then, when i try to switch on screen for unlock device, the shutdown popup appear on my lockscreen, and sometimes device automatically reboot (and sometimes goes on bootloop).
It happen also that if after shutdown popup appear device doesn't reboot, my phone reboot when i'm using it (after few minutes).
I've already try to:
-clean cache
-clean dalvik cache (and it's strange that cwm has this option on nexus 5, that have art)
-factory data reset
I'm excluding (for now) an hardware problem, because this issue doesn't happen always, but randomly during the days.
Could be a lollipop 5.0.1 software issue that someone has already encountered that could be fixed in some ways?
because i'm planning to resale in few months my devices for take a nexus 6, and i don't want sell a device with an hardware problem.
thanks to all
Power button is sometimes getting stuck. Eventually it'll be completely stuck and be held down forever until fixed. A lot of people have had this issue all of a sudden.
Lethargy said:
Power button is sometimes getting stuck. Eventually it'll be completely stuck and be held down forever until fixed. A lot of people have had this issue all of a sudden.
Click to expand...
Click to collapse
So definitely is an hardware problem? because is so strange that this issue happen randomly
giozh said:
So definitely is an hardware problem? because is so strange that this issue happen randomly
Click to expand...
Click to collapse
Yes. Something in the power button mechanism is stuck/broken.
but it's strange. Many people had this problem after lollipop upgrade..
so, if is an hardware problem, i just need to clean the internal switch (esternal button it's not blocked into a strange position or something else), or i need to change entire internal button?
giozh said:
but it's strange. Many people had this problem after lollipop upgrade..
so, if is an hardware problem, i just need to clean the internal switch (esternal button it's not blocked into a strange position or something else), or i need to change entire internal button?
Click to expand...
Click to collapse
Hardware has nothing to do with Lollipop. Might just be that a couple people have had their device for over a year and issues are starting to pop up for them.
Not sure what part of the button is the issue here, haven't had such problems myself.

Phone freezing and rebooting when unlocking.

Anyone else have an issue with unlocking the phone either by the power button or fingerprint scanner? My phone at times just sits there when i try to unlock it and will sometimes restart when i press the power button again when its frozen. Anyone else have that issue?
I have the s8+ from tmobile. I tried factory resseting and even updated to the new update. No luck. Any ideas?
Same, looks like a bug in the OS
Good!!! Better than getting a faulty device. Hopefully it can be fixed soon!
Mine froze and went to black screen after i downloaded and applied new theme. And when i press the home button i can feel the haptic feedback. I tried charging the phobe but there was no light too. I just perform a hard reset with the power + volume down keys.
You jinxed me... I read this thread but didn't bother clicking on it because I wasn't having the issue...
well... just did it. iris unlock, and then I got a reset and power button wasn't turning it on for a minute.
Hopefully it will be fixed
Yep
Hello, No issues on my S8+ from Tmobile.
Do you have a theme installed that maybe is causing the delay?
I learned from other posts from xda, when doing a factory reset, do NOT perform a backup and restore for apps. This causes some delays in response from the phone. Is better always to install fresh the apps from the app store and then just log in.
I also recommend enabling the developer options and disable all three animations to off. This will speed the phone response.
jdanielsantiago25 said:
Hello, No issues on my S8+ from Tmobile.
Do you have a theme installed that maybe is causing the delay?
I learned from other posts from xda, when doing a factory reset, do NOT perform a backup and restore for apps. This causes some delays in response from the phone. Is better always to install fresh the apps from the app store and then just log in.
I also recommend enabling the developer options and disable all three animations to off. This will speed the phone response.
Click to expand...
Click to collapse
No themes and installed the apps fresh on the second time. Has only happened twice since the reset so it improved. Now i just give it time if it freezes on me when unlocking so that it doesnt reboot.
I'm having an issues were using the messeges app makes my phone freeze

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