when my phone screen lights up to notify me of some kind of event text/phone call/whatever it wont shut off. once its triggered it doesnt shut off until i manually press the power button to shut it off. it will stay on all night. i will go to bed, wake up, find that i missed a message or something from like an hour after i fall asleep and 8 hours later the screen will still be on. i've gone through all my settings and cant find a fix. i've done my best to search online and cant find any fix. i've even done factory resets but nothing helps. it immediately does the same thing. very frustrating. any suggestions or help you could offer would be most appreciated.
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My friend recently gave me an HTC Dash for T-Mobile. It's running WM6.1 Kavana's ROM 1.33.424.2. After he gave it to me I unlocked for AT&T completely, 100% legally. I called T-Mobile and they gave me the unlock code.
But since I've been using it it will randomly turn off. It seems to shut off more often using MMS or anything through the Internet, but it will also turn off just sitting in my pocket or while texting. Luckily it hasn't ever crashed during a call.
When I try to turn it back on it will either shut down before fully turning on (it will show the boot screen but turn off), it will turn on but say the battery is dangerously low and it needs to be shut down, or one time it had an error message saying "The device could not be started due to sudden loss of power. Click YES to continue or NO to shut down. Please be sure the device is completely shut down before removing the battery." If you click YES it shuts down. If you click NO the screen turns white then tries to start up a few seconds later and fails.
The way I stop this is plug it in to a charger and turn it on so it can't die. It says the battery is low but since its plugged in it won't turn off. Then once it turns on I turn it off normally by tapping the power button and selecting Power Off. Then I take out the battery, put the battery back in, turn the phone on, and then the battery is back to the power level it was before the crash and the phone works fine again. But any texts or calls I had made in the past few minutes are erased as if they hadn't been made, sent, or received.
I've already tried a few hard resets and it doesn't seem to work. I even downgraded to WM6. I just want to know if this is a software problem, a battery problem, a hardware problem, or something else. Thank you to anyone that can help.
Welcome to the forum
I assume that your battery is working ok right?
Try with a hard reset
Read here:
http://forum.xda-developers.com/showthread.php?t=397583
And:
http://forum.xda-developers.com/showthread.php?t=415225
Good luck,
I've tried the hard reset a few times, I don't know whats wrong.
Searched around for a few hours and I haven't been able to find a solution, so I'm turning to XDA as always.
I was using my phone earlier today, and like always, tried to "sleep" the phone by tapping the power button at the top of my phone. My screen stayed lit and for whatever reason it wouldn't sleep, so I'm trying to figure it out.
I can't deduce if it is a hardware issue or something weird with the software or ROM that I am using. I've never had this issue before, and I'm not sure how to diagnose/fix the issue.
Sliding the keyboard awakes the phone, and I am able to use the touchscreen and keyboard with full functionality, but I am not able to turn off/sleep the phone with the power button. Any and all possible help would be greatly appreciated. Thank you all so much.
does the power button work?
does the phone drift off the sleep when you set it to sleep after 1 min of inactivity?
take out your battery put it in see if u can turn the phone on with the button if u cant its broken.
Just over the past 2 days my GTab would go to sleep and refuse to wake up. Hitting the volume rocker did not wake it up and neither did hittng the power button. So I set the screen timer to never and set it in my Malata dock and had it sitting there running clock. After 2 or so hrs. (was not in the room) tab shut itself down.
Took about 30 min of hitting the volume and power button repeatedly before it decided to reboot.
Is this something to be concerned about? is my tab about to brick itself? It just happened all of sudden and I was caught of guard.
I have been running TnT lite 4.2 since purchase with no issue outside of market. Now all of sudden this.
Should I roll the rom back to stock and start over? or is there something I need to be looking at?
I know I can adjust the screen timer, but is there an actual "sleep" setting I can adjust?
machine73 said:
Just over the past 2 days my GTab would go to sleep and refuse to wake up. Hitting the volume rocker did not wake it up and neither did hittng the power button. So I set the screen timer to never and set it in my Malata dock and had it sitting there running clock. After 2 or so hrs. (was not in the room) tab shut itself down.
Took about 30 min of hitting the volume and power button repeatedly before it decided to reboot.
Is this something to be concerned about? is my tab about to brick itself? It just happened all of sudden and I was caught of guard.
I have been running TnT lite 4.2 since purchase with no issue outside of market. Now all of sudden this.
Should I roll the rom back to stock and start over? or is there something I need to be looking at?
I know I can adjust the screen timer, but is there an actual "sleep" setting I can adjust?
Click to expand...
Click to collapse
Hey, I don't know if this might help. I read this on the Nvidia dev. page a while back concerning the Tegra 250 & Tango board which is what I believe we have in the G Tablet (I could be wrong!)
"Due to a problem with the battery charge controller on some Tango units, you must charge the battery ever 2-3 weeks. If you find that the battery is plugged into the charger but remains at <7% charge, please try charging the battery for 6-12 hours. If the battery remains at <7%, please contact NVIDIA as the battery needs to be replaced.
In certain power saving configurations, touching the screen or "Android buttons" at the top of the device is not adequate to wake the device. To work around this, try inserting or ejecting the SD Card to wake the device. Failing that, you will need to reset or power cycle the Tango. Alternatively, please set the screen timeout to 30 minutes (Menu->Settings->Display->Screen Timeout)."
I have no idea if this will help, but hopefully it will.
Good Luck.
Thanx for that info. I did try pulled the SD card thinking that might force it to reboot, but it did nothing. The unit was is in fact shut down, not sleeping. It took alot of button pushing to get the unit power on. Now that it's up and running again, I have gone through all the sleep settings and it still happens. The longer I let it sleep, the more likely it shuts itself down.
Gonna call viewsonic today and see if I can get any help from their and.
I don't understand how exactly can I explain the situation, but I'll be as specific as I can. Please try to understand and help me from this.
My Nexus 5 is on Marshmallow without any roots etc ever. Now, the problem goes like this:
Suppose I press power button once, then screen should turn on/off once. Now this which happens normally in any phone happens in mine for first few times, then it starts like if I press power button once to turn screen off, it goes from off and turns back on, I again press power button, again from on it goes off and back on, this keeps on happening until I try my luck for it to off, but then sometimes it happens like after so much pressing it eventually show me "power off" option on screen(which generally should open if I hold the power button). Now once I encounter this "power off", no matter what I do, I power off/not, it'll automatically turn off, and this happened atleast 10+ times till date. So finally whenever I encounter "power off" option, which sometimes comes when I try to turn screen on or sometimes off, but never I hold the power button, but finally even If I don't click on power off, it'll power off.
And that isn't yet strange till there, normally now "Google" shows on screen when device is powered on, but here after encountering "power off" it shows "Google" and turns off.
This problem has happened to me from maybe starting a week ago, atfirst I ruled it as maybe hardware problem, cause after 3 factory resets, nothing changed, but then when I did wipe system cache and data format from recovery screen, everything got resolved. But this too remained for 2-3 days, again same problem started after it, I this time cleared system cache from recovery, and this time too it helped somewhat. so I can atleast say that it isn't a hardware power button problem, but something which I don't know what, always creating problems from software.
Now this problem has developed itself, because now the power button is kinda working okay, but now the "power off" comes on screen automatically, I can say once-twice a day, and as explained 'n' times before, once I encounter this, mobile turns off.
So everytime I've to turn phone on after this, and pray that it doesn't repeat, but it's yet going on, and i'm so pissed off by this phone, I regret buying this, honestly as till now mentioned I tried whatever I could/I knew, but nothing, nothing's helping me.
Also the problem intensifies when phone is on charge & "power off" is encountered, then the phone goes to turning off and "Google" is shown, then it shows "Google" then turns off, then it shows "Google" then turns off, and this loop keeps on going.
Finally I hope i'm as clear as possible, if someone can please help, I can guarantee any kind of format will just resolve the problem for few days only, and hardware power button problem i'm not feeling it as formats basically help it great, but anyway if I'm going wrong somewhere/need proper explanation somewhere then please tell but resolve this asap.
Phone's from India and it's been 1 year since bought and atleast a month from the Marshmallow OTA update and this problem started randomly without me doing anything I guess from a week ago.
I think you should take a look at that power button.
It's your battery. I was having the same problem with my nexus, I replaced the battery and the reboots are gone.
Mine did this exact thing a couple of weeks ago. really annoying and couldn't put my finger on it, until i got so annoyed that when it came up with the power off notification I repeatedly pressed the power button for maybe 20 times, this resolved it for a few days, though to be honest, the best advice that someone posted, was that a sharp shock to the side of the phone that the button is on resolved it, been over a week now and it's been fine.
I put it down to the case i had on it, harbouring small dirt that was getting into the button housing and interfering.
try it out, failing that, perhaps a new power button, i did have one in my ebay basket, though i don't need to go down that route, not for the foreseeable anyway.
**edit
incidentally, i went down the software route too wiping caches etc. no avail.
Yesterday the phone did not wake me up, holding the power button it directly booted up again, just like it was turned off.
The battery was charged at 55% and there was no update in recent days, so I doubt its a software issue.
The same happened today as well... This is starting to bother me.
Is there any way to find out why it shut down ?
Don't know how to help you with finding out what causes the shut down but I'd check the "planned shut down/turn on" option in battery settings. Even if that's not it you can try to use it to force the phone on before your alarm goes off.