I have been getting a no SIM error on my Verizon Note 5. Probably happened 5 times in the past 2 weeks. Reboot temporarily fixes the problem.
Anyone else having a similar problem? I will probably try to get a new sim from Verizon.
Sent from my SM-N920V using Tapatalk
No issue here. Have you re-inserted the SIM card? If that doesn't help take it to Verizon.
Sent from my SM-N920V using Tapatalk
ramiss said:
No issue here. Have you re-inserted the SIM card? If that doesn't help take it to Verizon.
Sent from my SM-N920V using Tapatalk
Click to expand...
Click to collapse
Yeah, that was the first thing I did. It happened 3 times yesterday. I will call and get a new sim.
Sent from my SM-N920V using Tapatalk
I'm having the same issues..
Sent from my SM-N920V using Tapatalk
Same problem here. Was really bad last week and now hasn't happened for a couple of days.
I ended up getting a new sim card yesterday from Verizon
Sent from my SM-N920V using Tapatalk
Happens to me at least 2-3 a week. Also drops from 4G to 3g, and sometimes my service doesn't even work. A coworker who has a Note 4 on Verizon mentions he has to restart his phone every few days as well because his connection just goes out sometime. I don't know if it's a software issue or if Verizon is just being ****ty right now
I finally got the sim replaced today. Hopefully this will fix it. Really don't want to reset the phone or exchange it.
Sent from my SM-N920V using Tapatalk
Had the issue happen to me today for the first time.
Sent from my SM-N920V using Tapatalk
I have had a new sim for a day now. The error has not popped up again yet. I will check in again in a couple days.
Sent from my SM-N920V using Tapatalk
Just got the error again today. Thought I was good.
Sent from my SM-N920V using Tapatalk
I was having the issue quite regular and, took my sim out and cleaned it (wiped) off what looked like dirt and have not had the issue yet.
Sent from my SM-N920V using Tapatalk
Mr. Toad said:
Just got the error again today. Thought I was good.
Sent from my SM-N920V using Tapatalk
Click to expand...
Click to collapse
Have you resolved your issue yet? I just got the error again. It's been weeks since I've had it
godfirst said:
Have you resolved your issue yet? I just got the error again. It's been weeks since I've had it
Click to expand...
Click to collapse
I had the error once or twice since I swapped Sims. I have not had it happen again since that last post.
The only thing I did is clean the sim card and blow out the sim port.
Sent from my SM-N920V using Tapatalk
Same issue here. I'm off to the big V
overuser said:
Same issue here. I'm off to the big V
Click to expand...
Click to collapse
I ended up going to get a new Sim and no more issues with it. I do see any times I lose data connection and then it reconnects.
Sent from my SM-N920V using Tapatalk
I was at Verizon was out when my phone froze...waited 1.5hrs, when all needed to be done was hold the power button and the down volume button simultaneously to create a battery disconnect to reboot....I asked about this same issue as I was doing a system reboot when the Note 5 froze....she said the phone when not receiving service will automatically switch to "global" to maintain connection but can't switch back...need to go to settings->mobile networks->check the network mode to verify it's in the lte/cdma mode, if not select that.....IDK, it happened at my house where I have a network extender, so that shouldn't have happened.....saw this solution somewhere else....saying the slot may be a little loose causing the connection to be unreliable, I'd start w/ something thinner than copy paper first....or wait for the "masters" to comment....:
If there is a little room for SIM movement in the slot then the contacts between the phone and the SIM will not meet causing this issue. Try to cut a piece of paper the size of the SIM card and place it on top of the SIM ( not on the side where the gold connector is). Insert both in the SIM slot then check if the problem still occurs.
This happen with my galaxy 4, and i changed the sim card, but the problem still happened, now my new galaxy note 5 start the same way. Sucks
Me too
I have been having the same issue twice a day now for at least a week. Guess I need to make a trip to the Verizon Store.
I had this same problem, started out once a week, moved up to a few times a week, then finally when it was a few times a day I went and got a new sim. They told me if this doesnt work bring it back in and they will give me a "new used" phone.
2 weeks without the issue, phone bumps the nightstand a little too hard and starts happening again.
I pulled out the sim tray, cut a piece of packing tape to match its shape. Put the sim in and layered the tape over it. Seems to have resolved 99% of my "no sim" issues. I say 99% because it happened once in about 6 weeks since I taped the sim in place.
Related
My first One X was showing this "Preparing SIM" message periodically and I eventually had the phone replaced when connections to Rogers service would drop out. In order to reconnect a reboot was required.
My 2nd device although stays connected to Rogers service just fine but I am still getting the "preparing SIM" message ever now and then.
The Rogers support people could not say anything about the message but I did have them put it on my record that I am experiencing it in the even that there is a problem after the initial no haggle swap period has passed.
If you are also having this message come up I would suggest you call into support and have them note that you are having this issue. Not that you will need to have the phone replaced but in the even you do, it's there on your account.
Has anyone else seen this on their phone?
quadcom said:
My first One X was showing this "Preparing SIM" message periodically and I eventually had the phone replaced when connections to Rogers service would drop out. In order to reconnect a reboot was required.
My 2nd device although stays connected to Rogers service just fine but I am still getting the "preparing SIM" message ever now and then.
The Rogers support people could not say anything about the message but I did have them put it on my record that I am experiencing it in the even that there is a problem after the initial no haggle swap period has passed.
If you are also having this message come up I would suggest you call into support and have them note that you are having this issue. Not that you will need to have the phone replaced but in the even you do, it's there on your account.
Has anyone else seen this on their phone?
Click to expand...
Click to collapse
Hey i used to have this problem. When i was using Sense.. Try using Apex Launcher and let me know if you have the problem still.
I've got the issue from your first phone. Been wondering if it's a hardware or a software issue. Seems to happen more often when I am farther from toronto, getting a worse lte signal. Could be anecdotal though. Don't know if I should exchange it for another one
Using apex since day one
Sent from my HTC One X using Tapatalk 2
I have an AT&T hox...the same thing happens to mine. Also, on the notification bar, it's has a triangle with an ! in it and next to it says something about restricted access. At first I thought it was they were getting Jacksonville fl ready for lte...nope.
Same thing on mine. Was on the phone with Rogers today and after disabling LTE on my end and switching to HSPA+, my data has returned and is working normally now.
Beamed from my Rogers HTC One XL
just got off the phone with At&T and HTC technical support...their answer was
huh? Never heard of that...most probably sim card reader going bad...
Wtf...and it just did it again. Going to return this phone for another one tomorrow.
Sent from my HTC One X using XDA
Artimus009 said:
just got off the phone with At&T and HTC technical support...their answer was
huh? Never heard of that...most probably sim card reader going bad...
Wtf...and it just did it again. Going to return this phone for another one tomorrow.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
So, do you get the replacement Artimus? How's your replacement?
Last time I went to replace mine, the manager give me a hard time. He replace my sim card, but I still notice it at least once a day. Now, the situation is bad because this phone is out of stock.
Please let us know your experience. Thanks...
Update: I have since done a factory reset and haven't experienced the issue since. LTE is working fine on Rogers now too.
Sent from my HTC One X using xda premium
I've been getting this message for a while, possibly since I first got the phone. It is hard to pinpoint when exactly it started because I only see it when I use the phone for a long time. What exactly happens is at seemingly random times when using the phone, the connection is lost (0 bars with an x in the top right) and a card icon appears for a short amount of time in the notification bar. A second or two later a message pops up saying Preparing SIM card... and then everything is back to normal. I am using the leaked radio but I'm pretty sure it has happened on every radio I've used. I only have a few days left to return it so I am wondering if this problem is happening to anyone else?
I would try a different SIM and if the problem persists, exchange the phone
I exchanged one of my HOXs for this exact reason.
Sent from my HTC One X using xda premium
tcl16 said:
I've been getting this message for a while, possibly since I first got the phone. It is hard to pinpoint when exactly it started because I only see it when I use the phone for a long time. What exactly happens is at seemingly random times when using the phone, the connection is lost (0 bars with an x in the top right) and a card icon appears for a short amount of time in the notification bar. A second or two later a message pops up saying Preparing SIM card... and then everything is back to normal. I am using the leaked radio but I'm pretty sure it has happened on every radio I've used. I only have a few days left to return it so I am wondering if this problem is happening to anyone else?
Click to expand...
Click to collapse
i have this issue ... losses connection for 2 sec and comes back again .. happens maybe 2times a day or so... dint happen in stock ( dint use stock for much long either).. so i am not sure whats the issue..
how often does it happen for u ?
I took out and re-seated my SIM card and it seemed to fix the issue.
I've exchanged the HOX twice for this same reason. It bugs the crap out of me.
Sent from my HTC One X using xda premium
I say it's normal and nothing to exchange your HOX for. It happens to me some.
Irish Enigma said:
I say it's normal and nothing to exchange your HOX for. It happens to me some.
Click to expand...
Click to collapse
The HT24 and HT25 build of the HOX, use a different manufacture SIM card reader. Motorola instead of Toshiba. (I will post up the email from HTC about that I can't access it from my phone). The Motorola card reader tray part is 0.02mm deeper. Aperently that's enough for one of the contacts to lift off SIM card. The email also referred to getting AT&T to send a new SIM card (new version of it is a touch thicker) model type 'Q' I think. But when I asked AT&T about it they had no idea what I was talking but they call the sim card issue a manufacturing defect. But, according to HTC the change was made to increase cell signal strength and reliability.
Sent from my HTC One X using xda premium
dkirchik said:
The HT24 and HT25 build of the HOX, use a different manufacture SIM card reader. Motorola instead of Toshiba. (I will post up the email from HTC about that I can't access it from my phone). The Motorola card reader tray part is 0.02mm deeper. Aperently that's enough for one of the contacts to lift off SIM card. The email also referred to getting AT&T to send a new SIM card (new version of it is a touch thicker) model type 'Q' I think. But when I asked AT&T about it they had no idea what I was talking but they call the sim card issue a manufacturing defect. But, according to HTC the change was made to increase cell signal strength and reliability.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Very interesting. I've had minor issues with my connection getting a little out of whack from time to time, so I switch airplane mode on and off to 'reset' the connection. Each time I do this, the get the preparing SIM message, but ONLY after going in and out of airport mode, not randomly on it's own. In any event, I have an HT24 model so maybe this is the same thing I'm experiencing. My SIM tray has never been quite flush with the phone surface. It's effectively flush, but I can tell it doesn't sit perfectly. Anyone else with the SIM issue notice this about their tray?
fitchpuckman said:
Very interesting. I've had minor issues with my connection getting a little out of whack from time to time, so I switch airplane mode on and off to 'reset' the connection. Each time I do this, the get the preparing SIM message, but ONLY after going in and out of airport mode, not randomly on it's own. In any event, I have an HT24 model so maybe this is the same thing I'm experiencing. My SIM tray has never been quite flush with the phone surface. It's effectively flush, but I can tell it doesn't sit perfectly. Anyone else with the SIM issue notice this about their tray?
Click to expand...
Click to collapse
Actually, the one that I exchanged for this issue was the only one I had with a perfectly flush sim tray.
Sent from my HTC One X using xda premium
_MetalHead_ said:
Actually, the one that I exchanged for this issue was the only one I had with a perfectly flush sim tray.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Good to know, thanks.
Does anyone know what this issue looks like in logcat? I have the issue but wanted to see how often it was happening.
What should I be searching for?
dave- said:
Does anyone know what this issue looks like in logcat? I have the issue but wanted to see how often it was happening.
What should I be searching for?
Click to expand...
Click to collapse
i have a feeling its software issue.. i am not getting any reboot after switching to at&t ruu with their baseband ..
i am still going to give 1 more day ..to make it sure.. by the way i installed
http://www.appbrain.com/app/no-signal-alert/com.smartandroidapps.missedcall
to make sure i miss none of the drop
Edit:dropped the signal twice already...
I'm on the T-Mobile $30 plan and for the first month of the phone I've had no issues. More recently I have been seeing the message in the subject popup on my phone lately. I have reseated my SIM card. I'm not sure if getting a different SIM will make a difference. My wife has the slightly new revision white (311) I believe and hasn't seen this issue yet.
Sent from my Nexus 5 using Tapatalk 2
So, I dropped my nexus 5 a few days ago. It had a cover but I think the damage is done.
I put in my T-Mobile sim card and it says no service. I took the phone to India last week. I put a local Vodafone sim card all works normal.
I come back to USA and put my T-Mobile sin card, no signal. I swapped with a new sim card, no go. T-Mobile support is not able to figure out what's going on.
I bought this phone when it was released back in Nov 2013. So it's out of warranty.
Did the drop damage a single radio of T-Mobile? Att sim card, sometimes it connects sometimes doesn't (not checked recently) .
Anything I can do get this fixed? Anyway I can test if a radio is active or hardware malfunction?
I have received ota update. Factory reset the phone multiple times. Still no go.
Thanks in advance.
Sent from my Z10 using xda premium
You can try by flashing different radios
Inviato dal mio P6000 Pro utilizzando Tapatalk
Tried earlier with 4.4.4 radio, no go.
Sent from my Z10 using xda premium
Edit: never mind, I reread OP, you already tried my idea.
Is it possible that something is loose inside?
Recently my signal has dropped completely, and my phone will state that there is No SIM card detected. A few hours later sometimes I'll get a full 4G signal, and the error will go away. I thought it was merely a bad SIM card, so I flashed a clean stock ROM and went to the Verizon store and got a new SIM card. However, today the issue resurfaced, and I am now 6+ hours with "No SIM".
I've flashed new firmware, and even done a full RUU. Even when using the stock ROM I still get the "No SIM" message.
HBOOT- 3.19.0.0000
RADIO-1.14.20.0.0930
OS-6.21.605.3
Any ideas?
thekwijibo said:
Recently my signal has dropped completely, and my phone will state that there is No SIM card detected. A few hours later sometimes I'll get a full 4G signal, and the error will go away. I thought it was merely a bad SIM card, so I flashed a clean stock ROM and went to the Verizon store and got a new SIM card. However, today the issue resurfaced, and I am now 6+ hours with "No SIM".
I've flashed new firmware, and even done a full RUU. Even when using the stock ROM I still get the "No SIM" message.
HBOOT- 3.19.0.0000
RADIO-1.14.20.0.0930
OS-6.21.605.3
Any ideas?
Click to expand...
Click to collapse
Try a piece of clear scotch tape on the back of my the sim card (not the side with gold contacts)
Sent from my XT1575 using Tapatalk
dottat said:
Try a piece of clear scotch tape on the back of my the sim card (not the side with gold contacts)
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Great suggestion! However, I tried several iterations of super thin tape and various layers until I could hardly fit it inside. Same result. No SIM detected.
thekwijibo said:
Great suggestion! However, I tried several iterations of super thin tape and various layers until I could hardly fit it inside. Same result. No SIM detected.
Click to expand...
Click to collapse
Have you tried a different sim card?
Sent from my XT1575 using Tapatalk
dottat said:
Have you tried a different sim card?
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
The day before I went to the Verizon store and swapped out SIM cards. Interestingly enough, when I walked into the store the SIM was detected, and the phone worked fine. I swapped the SIM anyways. The phone worked great for about 12 hours until the SIM pooped out again, and now it hasn't worked since. I might see if I can stop by the store again, since I already did another RUU and running stock.
*Update*
Just got back from the VZW store. New SIM card, and presto. Works like a charm....but for how long?
The tech said that it is likely a hardware issue, and suggests a replacement phone under warranty.
I suppose I now have to research how to do the true S-On factory reset process.
thekwijibo said:
*Update*
Just got back from the VZW store. New SIM card, and presto. Works like a charm....but for how long?
The tech said that it is likely a hardware issue, and suggests a replacement phone under warranty.
I suppose I now have to research how to do the true S-On factory reset process.
Click to expand...
Click to collapse
It's not hard but I hope you don't need that.
Sent from my XT1575 using Tapatalk
dottat said:
It's not hard but I hope you don't need that.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Do you hope I don't need the guide? Or hope I don't need to go through a warranty replacement?
If I get a factory replaced M8, the threat of toasting another SIM card goes away and I get a new phone.
However, I'll loose S-Off, and might have to try my luck with Sunshine, unless there's another method out there that has surfaced in the past year or so.
So far in this week my M8 has "fried" two separate SIM cards. I'm using a third right now after my second trip to the VZW store, and I'm eying my phone frequently, expecting to see the dreaded "No SIM Card" error once again. (going on 20 hours strong now under very very light use) However, it has the tenancy to die at the worst possible time, like calling for a ride from the airport. I haven't seen anything in any forums about this happening that is related to any setting, ROM, etc. I am leaning on the side that it is indeed hardware related.
I'm open ears as to anything I've overlooked, or any suggestions on how to avoid another SIM failure. For the time being, I might just use it until it kills my 3rd SIM card and go for a warranty replacement.
thekwijibo said:
Do you hope I don't need the guide? Or hope I don't need to go through a warranty replacement?
If I get a factory replaced M8, the threat of toasting another SIM card goes away and I get a new phone.
However, I'll loose S-Off, and might have to try my luck with Sunshine, unless there's another method out there that has surfaced in the past year or so.
So far in this week my M8 has "fried" two separate SIM cards. I'm using a third right now after my second trip to the VZW store, and I'm eying my phone frequently, expecting to see the dreaded "No SIM Card" error once again. (going on 20 hours strong now under very very light use) However, it has the tenancy to die at the worst possible time, like calling for a ride from the airport. I haven't seen anything in any forums about this happening that is related to any setting, ROM, etc. I am leaning on the side that it is indeed hardware related.
I'm open ears as to anything I've overlooked, or any suggestions on how to avoid another SIM failure. For the time being, I might just use it until it kills my 3rd SIM card and go for a warranty replacement.
Click to expand...
Click to collapse
3rd SIM card died the other day. Flashed stock, going to S-On for warranty replacement.
thekwijibo said:
3rd SIM card died the other day. Flashed stock, going to S-On for warranty replacement.
Click to expand...
Click to collapse
Sounds more like the modem itself is toast.
Sent from my XT1575 using Tapatalk
I know I'm late on this one, but had the same issue.
All I did was pull the sim, clean it with a qtip and alcohol and blew out the sim slot with a can of compressed air.
6 months later, no problem.