Note Pro 12.2 wont turn on not rooted (Solved) - Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting

Hello guys, i am hoping that you can help me because i don't know where else to turn. I purchased a Verizon note pro 12.2. I was using it and on for about two weeks until i got my surface 3. Two days ago i went to use it and it wouldnt turn on. I assumed it was the battery so i put it on the original charger for about an hour and attempted to turn it on. It booted to the Verizon logo then flickered off. I put it back on the charger overnight thinking that would fix the problem. When i attempted to turn it back on it loaded to the Samsung splash screen and then turned off again. When i plugged in the charger once again the grey battery icon came up saying the battery was 100%. Even with the battery saying it was 100% it still wont turn past the splash screen. This only happens when it connect to the charger. it doesn't do anything at all if it is not plugged in. I have taken the battery out and reconnected it... still nothing. Looking at other post i assumed it was a software issue so i tried to sideload a stock version (Cant use odin because the tablet cant even boot into odin mode) of P905VVRUANK1 which is what the tablet was running. I got the error footer is wrong security authentication failure. I dont know what to do. Please help!!

correction i did not sideload (wrong terminology) i tried to flash through recovery mode.

mcdobson said:
correction i did not sideload (wrong terminology) i tried to flash through recovery mode.
Click to expand...
Click to collapse
Probably you have a loose or cracked battery connector. Try this, power on while pressing hard on the back near the center ( location of battery connector ). If it can boot this way, you need to re solder the battery connector.

Beut said:
Probably you have a loose or cracked battery connector. Try this, power on while pressing hard on the back near the center ( location of battery connector ). If it can boot this way, you need to re solder the battery connector.
Click to expand...
Click to collapse
I have tried this but still nothing. I also switched out the battery with another note pro and that tablet powered on with no power. when i tried to use that battery in mine i still got the same result.

mcdobson said:
I have tried this but still nothing. I also switched out the battery with another note pro and that tablet powered on with no power. when i tried to use that battery in mine i still got the same result.
Click to expand...
Click to collapse
I have seen this problem in many Tab Pro or Note Pro: it cannot turn on even with full battery. When battery connector's pins are open or cracked, your tablet won't be able to turn on. There are too many unknowns such as USB charging port, battery connector, or battery. You need this tool to find out where is the problem:
http://www.ebay.com/sch/i.html?_fro....TRS1&_nkw=usb+voltage+current+meter&_sacat=0
When charging, current should be 1.7 Amps.
It sounds silly but I see many users cannot figure out the problem which simply comes from bad USB cable or charger or USB charging port. This tool will eliminate guessing.
Since checking battery connector requires experiences to know the solder joints are good or bad. My recommendation for your problem: Re solder the battery connector if everything else: USB cable, charger, USB port, battery are in good working condition.
Use another battery you won't see the difference if battery connector on main board is cracked or loose.
Cracked battery connector is very common in this tablet but most average users won't see it or don't understand why it's the source of problem.

Beut said:
I have seen this problem in many Tab Pro or Note Pro: it cannot turn on even with full battery. When battery connector's pins are open or cracked, your tablet won't be able to turn on. There are too many unknowns such as USB charging port, battery connector, or battery. You need this tool to find out where is the problem:
http://www.ebay.com/sch/i.html?_fro....TRS1&_nkw=usb+voltage+current+meter&_sacat=0
When charging, current should be 1.7 Amps.
It sounds silly but I see many users cannot figure out the problem which simply comes from bad USB cable or charger or USB charging port. This tool will eliminate guessing.
Since checking battery connector requires experiences to know the solder joints are good or bad. My recommendation for your problem: Re solder the battery connector if everything else: USB cable, charger, USB port, battery are in good working condition.
Use another battery you won't see the difference if battery connector on main board is cracked or loose.
Cracked battery connector is very common in this tablet but most average users won't see it or don't understand why it's the source of problem.
Click to expand...
Click to collapse
I do not believe that is the issue. the charger i used after the fact was a samsungng 5.3v charger thats belongs to the other note pro. im assuming if it was a issue with the amp that the other note pro would have the same issue... could it have something to do with the bootloader maybe.... or maybe theres a file i could flash that im just not aware of...

mcdobson said:
I do not believe that is the issue. the charger i used after the fact was a samsungng 5.3v charger thats belongs to the other note pro. im assuming if it was a issue with the amp that the other note pro would have the same issue... could it have something to do with the bootloader maybe.... or maybe theres a file i could flash that im just not aware of...
Click to expand...
Click to collapse
Beut was right all along...

Related

dead SP5m, not charging either

help people....
dropped my SP5m two weeks back and ever since it is not powering ON
ne idea what I could do to check what is wrong?
tried switching on the phone minus the battery, but it does not switch on (correct me if this normal)
I even tried get the voltage checked of the battery, but it also shows zero, maybe there is no left in it.
Checking voltage on the phone four pins in the back also shows no signs of any volatage, even when charger adaptor is connected. (I use Moto razor charger)
any help/idea is welcome....
desihu said:
help people....
dropped my SP5m two weeks back and ever since it is not powering ON
ne idea what I could do to check what is wrong?
tried switching on the phone minus the battery, but it does not switch on (correct me if this normal)
I even tried get the voltage checked of the battery, but it also shows zero, maybe there is no left in it.
Checking voltage on the phone four pins in the back also shows no signs of any volatage, even when charger adaptor is connected. (I use Moto razor charger)
any help/idea is welcome....
Click to expand...
Click to collapse
Have you tried powering up with USB plugged to a PC? Also, try powering up in BootLoader, sort of to make sure the motherboard is responding. Can you get a loaner battery from a friend? Your battery might have just broken internally(seen that happen on other devices).
I don't think it would be a hardware failure though. Trust me, If you only saw what I did to my SDAII, literally squezzed it between the 5th door and frame of my Van. Broke screen lens and LCD, warped housing, broke D-Pad(joystick) and, i pulled out battery, placed battery back, turned on phone, and re-dialed using bluetooth and it was working fine
For one thing, don't use any other charger except the one for the SP5m!! There are several posts in this forum that refer to problems using other chargers. If the battery is more than 50% charged, then your charger might work. Otherwise there isn't enough current output in the Motorola charger to kick-start a dead battery. So test with an OEM charger!!
bipinsen said:
there isn't enough current output in the Motorola charger to kick-start a dead battery
Click to expand...
Click to collapse
Really? My experience is that Motorola chargers will charge HTC devices but that HTC chargers will not charge Motorola devices so I always assumed the Motorola devices drew more power.
Motorola charger have approx. 0,5A when HTC chargers got 1A.

Phone shuts down as soon as I connect to USB charging cable

Anybody has any idea if it's known issue. My phone just shuts down as soon as I connect USB cable to it. Be it charger or car charger. It shuts down regardless what condition phone is in (i.e. booting, fully booted, at ATT logo screen during boot). It just immediately shuts down as soon as detect USB current.
After 15 or so tries so far it accepted USB charge finally and does not show this symptoms anymore. But this happens couple of times a month to me.
I noticed that USB socket is loose on a phone, that is it can rotate along axis about 15% both ways. Is it normal for Captivate or it's possible loose contacts on motherboard?
I'm really sure the socket isn't supposed to have any give whatsoever.
artisticcheese said:
Anybody has any idea if it's known issue. My phone just shuts down as soon as I connect USB cable to it. Be it charger or car charger. It shuts down regardless what condition phone is in (i.e. booting, fully booted, at ATT logo screen during boot). It just immediately shuts down as soon as detect USB current.
After 15 or so tries so far it accepted USB charge finally and does not show this symptoms anymore. But this happens couple of times a month to me.
I noticed that USB socket is loose on a phone, that is it can rotate along axis about 15% both ways. Is it normal for Captivate or it's possible loose contacts on motherboard?
Click to expand...
Click to collapse
Did you find a solution to this, I am seeing this now and I have 3 chargers home/car/work and all show same behavior. So if this is socket issue I am assuming it is my phone....
Please let me know if you found any solution...
zombie.raised said:
Did you find a solution to this, I am seeing this now and I have 3 chargers home/car/work and all show same behavior. So if this is socket issue I am assuming it is my phone....
Please let me know if you found any solution...
Click to expand...
Click to collapse
My phone was replaced but issue still remains. It appears have something to do with battery and battery connector to the phone. Remove and reinsert battery couple of times and issue will go away.
On my Captivate, the USB (mini B) socket is absolutely firm relative to the outer shell of the phone. If that puppy has got any movement, I'd bet a buck or two there's a loose connection at the main board.
Captivate dies when plugged in
I just bought a captivate from ebay and it will not charge or sync either instantly dies ive tried two different chargers and even looked and soilder joints for usb anyone know what to do???
cooldog27 said:
I just bought a captivate from ebay and it will not charge or sync either instantly dies ive tried two different chargers and even looked and soilder joints for usb anyone know what to do???
Click to expand...
Click to collapse
Contact the seller and return it.
Sent from my SAMSUNG-SGH-I897 using XDA App
A wrong battery can cause this. I bought a battery for Verizon Facinate. Although it is the same exact shape and size, the model # of the battery is slightly different in last two letters. And it will shut down the phone whenever I try to charge it. Switched to a Sprint Epic battery and all works fine. Obviously, Facinate belong to a familiy of Galaxy S i5xx, not i9000.
foxbat121 said:
A wrong battery can cause this. I bought a battery for Verizon Facinate. Although it is the same exact shape and size, the model # of the battery is slightly different in last two letters. And it will shut down the phone whenever I try to charge it. Switched to a Sprint Epic battery and all works fine. Obviously, Facinate belong to a familiy of Galaxy S i5xx, not i9000.
Click to expand...
Click to collapse
Well you solved my issue im using a facinate battery thanks a million.
hello everyone i have same problem with sgs vibrant t959 after going to stock rom 2.1. Plz help Me

Galaxy 10.1 n8010 won't charge. Tried all solutions.

So I bought a cheap cable from eBay that converts microusb to the proprietary Galaxy connector on this device. Tried to charge the device but it entered a bootloop. Unplugged the cable and tried charging with the stock cable and left it overnight. Woke up and the device was completely dead.
Wouldn't boot at all.
Tore it open, unplugged the battery and plugged it back in. It booted! BUT the battery was critical and it shut off immediately. Tried charging again, no dice.
So I unplugged the battery and applied 4v to get some charge into it. Got the battery up to about 3.6V, booted again and it showed 3%. So in the time I had with the device turned on I tried both cables again but neither would charge the device. I used a multimeter to test the stock cable and it was all good, I even did a beep test between the 4 USB pins in the stock cable and the places they're wired up to inside the note and everything was fine so it's most likely not the cable.
Anyway the 3% is long gone now and I can't boot or charge. The device and battery are fine and definitely working, it just won't charge through USB no matter what. I've tried different power points, different adapters including stock and normal usb ports.
I've also cleaned both the plug and the jack with a toothbrush.
Could it be that the internal charging circuitry got fried when I tried the dodgy cable? If so, is there any way to fix/bypass this?
I'm at a complete loss so any help would be greatly appreciated.
Regards,
Nas.
I would not recommend to charge battery directly outside the device or even remove the battery at all.
First you gotta make sure your cables are capable of charge other galaxy devices if a friend has Tab 7 or Tab 10.1 or other note 10.1 or another try your cables to see if they really work.
Because it may just be your cable, remember batteries have their own circuits boards of sort and batteries are sometimes picky on how they are charge especially OEM batteries that are not suppose to ever be out of the device unless are change for a new one in a repair.
So first of all cable check it a must, again is not as simple as check if all the pins works as this is not a simple USB (Universal Serial Bus) port is a proprietary port and cable, check the port in the tablet too.
As well it may be just a defective battery or worst case even a board problem.
Unfortunately I have no other device to test it with. I might just buy another cable and see how I go.
I know about the circuits on the battery, but I always thought they were just there as a safety measure due to the potentially volatile nature of Li-Ion when it drops below a certain voltage. I'll probably take your advice and stay away from charging it externally, I only did it once to see if the tab died or it was just a dead battery. The voltage never dropped low enough to trigger the circuit to 'kill' it, evidenced by the fact that I could get it back up to 3% just applying a constant voltage.
I'm guessing you've hit it on the head with the last sentence, might be a board problem which would be quite sad. Silly reason for a great device to die.
Thanks a lot for the reply, I'll update this thread once I try an alternative cable for future reference.
Ok, So to update:
I've bought and tested 3 separate cables, all provide 4.99V inside the device, but none of this makes it to the battery so I'm fairly certain it's the charging IC that's dead.
I bought a new battery that was charged to 40% so I was able to flash the device to see if it was maybe the custom kernel messing something up. Flashed to stock via Odin, still not charging.
From what I've read, I need a cell balancing circuit (since the battery is 2-cell Li-Ion) and a charging IC. I've found a suitable IC for fairly cheap, but I'm not sure if the balancing circuit is necessary. The battery already has one of these inside, but I'm not sure if this is just for Voltage/Current protection or if it also balances.
MP24AG: http://eng.it-m.co.kr/cnt/prod/tep_5l/MP24AG.pdf
If anyone knows I'd be very grateful.

Slowest Battery Charging

Alright, so here is a fun issue to deal with. My notepro has always been a little slow to charge, but most of them are. However, its gotten very bad.
I have had issues with screen flicker and a little heat issues and some other small things off an on. So, fed up with it, a few days ago I rooted the tablet. It worked fine. Then I tried to install a new kernel and rom that was getting good reviews. However, when i did this, I couldnt get past the boot screen. Several reinstalls of stock and customer kernels later, my tablet started flashing and eventually died. When it was plugged in, it would show the battery icon with a circle in the middle but then die. Several tries to fix only seemed to solidify the tablet's fate.
However, yesterday I gave it another shot. I assumes the tablet had heated up and made the solder loose, so after a while it was solid again. It started charging, and after reinstalling stock rooted rom and stock kernel repeatedly, it was working again. I then installed the rom and kernel I was trying to before (I had to have a custome kernel to be able to control voltage for the screen flickering issue).
Now it is actually working. All functions are working, and oddly enough I am not seeing any screen flickering.
Only one real problem remains. Battery charging. The battery is charging so slowly that when the tablet is turned on, it doesnt charge at all, it creates a stalemate between charging and draining. It also drains pretty quick. The power drops about 5% in about 5-10 minutes of full screen brightness use (I was testing it this way to try and see if it would flicker again.
Its been charging for about an hour now, and only gone up 5%.
I have tried a couple cords and different bricks, but to no avail.
There are some thoughts, I am wondering if the tablet is only drawing power as if charging from usb, so only around 0.5a instead of 2.4a or so . I am also wondering if there is still a hardware issue.
I do not think it is the rom or the kernel, as this issue was happening as well after I got the tablet working again on stock but before I tried isntalling the rom/kernel again.
Any suggestions? I would be very appreciative.
I had simular problem with very slow charging, reboots and bluescreen. I opend my note to check battery plugg for broken soldering, but I found no problem with it. But to check turely i unplugged battery from main bord and replugged it again. After that I had no problem at all, now its charging normal, no reboots.. stil working perfect after averyday use for about 8 mounts......
If you are using usb cord not usb3 cord it will charge very little when using tablet . Mine will charge when off and below 25% to full in 7 or 8 hrs overnight.
Sent from my SPH-L300 using XDA Free mobile app
Could be a bad charging port dock/flex cable. These are actually pretty easy to replace and can be found on Amazon. I had to replace one on mine. Try searching for a usb charging port dock flex cable for samsung galaxy note pro. That will cause the issues you are seeing. However the screen flickering sounds like a voltage issue caused by a cracked solder pin from the battery connection to the board. Which is very common on these and hard to see without an electronics magnafication glass. You could try taking the back off and pressing the battery connection firmly while plugging in your tablet and powering it one to see what happens. Either way sounds like a hardware issue.
snifferno said:
I had simular problem with very slow charging, reboots and bluescreen. I opend my note to check battery plugg for broken soldering, but I found no problem with it. But to check turely i unplugged battery from main bord and replugged it again. After that I had no problem at all, now its charging normal, no reboots.. stil working perfect after averyday use for about 8 mounts......
Click to expand...
Click to collapse
Ok Guys, had the same problem with my 12.2 samsung tab pro, changed usb chargers, cables etc.
Found that the connector on the tablet itself (female) did not made good contack with the male usb.
So i simply , very careful, with a pair o pliers closed both tips on the usb conector, so the cable enters more tight. And voila, the usb amp meter i had showed a rate of charge from .33 amp , jumped to 1.73 witch is more than enough to charge and use tablet at the same time.
You need to do this at the end of the cable that plugs on the tablet, that is kind of double, maybe a e.0 usb or something like that. Make sure to close both tips. You want a tight connection

Phone confused about charging

Hi guys,
I haven't been able to charge my phone properly for a while - after reset when I plug in the original charger, it charges fast, when I unplug it and plug it back in, it charges slowly. When I unplug it again, it still shows the charging icon forever but it won't charge when plugged in. Factory reset doesn't help. The phone also randomly shows the USB moisture message even though it never got wet. Changing cables and power sources doesn't help.
Build MHA-L29 8.0.0.375(C636)
Thanks for any ideas!
Blow out the USB charging port on the phone. Also, use a toothpick to GENTLY clean out the port of lint and dirt.
And use app that tracks your charging speed. Try ampere In playstore.
robogo1982 said:
Blow out the USB charging port on the phone. Also, use a toothpick to GENTLY clean out the port of lint and dirt.
Click to expand...
Click to collapse
Thanks for the reply. I tried that already. Is it possibly a battery issue? I wouldn't mind replacing the battery, which is cheap rather than replacing the phone because of such nuisance.
weyrulez said:
And use app that tracks your charging speed. Try ampere In playstore.
Click to expand...
Click to collapse
Thanks, good idea.
Ampere clocks in at -250 mA after reset. Goes to around 1800 when plugged in to a third party charger, which drops to around 300 mA when unplugged (phone indicates that it is charging). After reconnecting it goes up to 1000 mA. I don't have my Huawei charger at work but it's similar - at first plug in it charges fast, after reconnecting it switches to the slow mode.
You should use your original charger. And see if supercharge is working. If not. Give it a shot in a service center. Theyll fix your phone for free if you still have warranty.
weyrulez said:
You should use your original charger. And see if supercharge is working. If not. Give it a shot in a service center. Theyll fix your phone for free if you still have warranty.
Click to expand...
Click to collapse
I'll try that tonight, thanks. Unfortunately no warranty but I'll see what I can do.
domi_niku said:
Thanks for the reply. I tried that already. Is it possibly a battery issue? I wouldn't mind replacing the battery, which is cheap rather than replacing the phone because of such nuisance.
Click to expand...
Click to collapse
Well, before replacing the battery, try this:
- turn phone off
- connect to original Huawei Supercharge charger and charge up until 90% or so
- disconnect from charger and turn on
Use the phone as you normally would until around 35-40% remains, then try connecting the charger. If the issue persists, I still believe it is a problem with the charging circuitry rather than the battery. Especially if we take the moisture in the USB port message the phone shows. Replacing the USB charging circuitry should not be a big problem AFAIK, it is connected to the motherboard with a snap-on connector, replacing it should be easy as disconnecting the connector, removing the circuit with the port and placing the new one in.
Yep, I guessed it: https://www.youtube.com/watch?v=4avHFWjsz4k
Are you having issues where the phone is displaying 30 or so percent battery remaining, but the phone shuts down?
robogo1982 said:
Well, before replacing the battery, try this:
- turn phone off
- connect to original Huawei Supercharge charger and charge up until 90% or so
- disconnect from charger and turn on
Click to expand...
Click to collapse
That's a great point. I didn't know the USB circuitry can be replaced by itself. I don't have any issues with the phone switching off. It uses the battery all the way down to 1% or so. I don't see any erratic percentages. I'll replace the part and update you on what happens. Thanks!
robogo1982 said:
I still believe it is a problem with the charging circuitry rather than the battery.
Click to expand...
Click to collapse
Yup, that was the problem. Easy fix. Thanks for the suggestion!
Make sure your microphones still work. I had to replace my USB charging board (which also contains the mics) recently and the first one I tried had a bad mic. I could make phone calls just fine, but google assistant couldn't hear me. I got a replacement and both mics were fine.
domi_niku said:
Yup, that was the problem. Easy fix. Thanks for the suggestion!
Click to expand...
Click to collapse
I wish I could close this thread but a lot of weird stuff happened since I "fixed" the phone.
Since I bought the battery before I was told it could have been the USB board, I replaced the old battery too. The first charge was smooth and I drained the battery to 0 as recommended. I plugged it back in and it charged to 5% and stopped. I noticed a chemical burn smell that I later realized was coming from the USB circuitry. At this point there was no way to charge the phone but when tried to turn it on, I still saw the red charge icon. I opened it up and put the old defective USB board back in and I was able to charge it. Throughout the day I noticed weird battery drain that I saw recently before the replacement of the USB board. As usual, I tried to restart the phone to fix that but it won't turn on. The battery was at 85% when I shut it down. When I try to turn it on, it won't even show that red charge icon. Nothing. I can't put the old battery back to see if that's the problem, because I bent it during replacement.
Could it be a battery issue this time or is the phone just dead at this point?

Categories

Resources