Related
Sears has run out of tablets at the location near my house.
I asked when they wil get more and this was his response
"Due to high return rates, I dont think we will be receiving any more."
But we was not totaly sure.
So now what? I just snagged one off amazon incase they get pulled there too. I'm getting a bit mad.
EDIT: I went back there on my way home and spoke to the manager. He told me that the employee was mis-informed. And now I feel Like a jerk cuase I might have gotten that guy in trouble. Oh well.
Picked up one yesterday at Office Depot. They even matched the Sear's sale price of $379. Immediately loaded VEGAn - with the new ROM this device ROCKS!
Not true... Many stores in my area have them and the ones that dont have dates for restock - 15 - 25 days on average...
I just called CS (for the second time today) and SEARS / Office Depot have not pulled the device, at least not yet. And allegedly an update is still planned for tomorrow. Allegedly.
My local Staples has definitely pulled it, even the floor model. They are all being sent back.
Engadget has an article about this... I'd love to know what the defect is/was...
Though if i could guess its the fact that it says it has adobe flash support right on the box and as we all know thats not true.
http://www.engadget.com/2010/12/18/viewsonic-g-tablet-pulled-from-staples-stores-manufacturing-de/
I called my Staples as well - it sounds like it's firmware related (as I expected). Not the crappy UI as much as things like the boot loops and FC's. Yes, it happens on stock, too.
And keep in mind that, with stock, users don't have XDA or clockworkmod to help them. I can't see how VS Customer Service can fix those issues since there's no way to wipe user data or redo the SD partitions.
Hopefully not the nivida problem again. I got burned by it 2 years ago (my HP laptop)...
roebeet said:
I called my Staples as well - it sounds like it's firmware related (as I expected). Not the crappy UI as much as things like the boot loops and FC's. Yes, it happens on stock, too.
And keep in mind that, with stock, users don't have XDA or clockworkmod to help them. I can't see how VS Customer Service can fix those issues since there's no way to wipe user data or redo the SD partitions.
Click to expand...
Click to collapse
Maybe, VS should include a XDA developer link in the custumer support site or the gtablet package.
Engadget HATES the G Tablet
The Engadget guys are becoming [email protected]#$ing pu$$ies, I agree for a normal user this tablet will be a BIG disappointment - GREAT JOB VIEWSONIC for screwing up!, but for advance users this is a decent tablet. It is just embarrassing to see both Samsung and Viewsonic screw up like this by going early to market with bad design decisions (7 inch tablets SUCK!!)
I am eager to see what the "manufacturing defect" Staples has uncovered!
Well this really sucks. I was very worried this was going to happen, once these retailers dump the product, I'm afraid that VS will dump it too. Therefore, all of us that still have the tablet and actually like it will be left without any type of support or updates from VS.
I will assume we will be OK with the development that goes on here, but it would be nice to have VS supply us with stuff. I guess we can use the stuff from the Vega and Z-pad. Any thoughts on that aspect?
rayden25 said:
Well this really sucks. I was very worried this was going to happen, once these retailers dump the product, I'm afraid that VS will dump it too. Therefore, all of us that still have the tablet and actually like it will be left without any type of support or updates from VS.
I will assume we will be OK with the development that goes on here, but it would be nice to have VS supply us with stuff. I guess we can use the stuff from the Vega and Z-pad. Any thoughts on that aspect?
Click to expand...
Click to collapse
I've ben concerned about this for weeks, now. Staples pulling it is bad enough, but if SEARS And Office Depot do the same then I will be very worried. And i think there's a possibility that it could happen. In 3 months, we could completely lose any support from VS.
But, as you said, zPad will hopefully be alive and well as well as the Vega. They have superior UI's and if they continue supporting it into 2.3 then we will be in pretty good shape. I would say that the possibility that VS will deploy a 2.3 firmware is low. But, again, maybe they will surprise me.
Ouch. Just saw this pop up on my newsfeed. As ViewSonic, what do you do now with all your early adopters? Do you offer to take back the units which were sold now that you are prematurely removing support and updates? Do you just write all those people off who bought your unit in November and are beyond their return window? Offer a trade-in allowance towards its successor?
Talk2Rider said:
Ouch. Just saw this pop up on my newsfeed. As ViewSonic, what do you do now with all your early adopters? Do you offer to take back the units which were sold now that you are prematurely removing support and updates? Do you just write all those people off who bought your unit in November and are beyond their return window? Offer a trade-in allowance towards its successor?
Click to expand...
Click to collapse
S.O.L.
**** outa luck
I don't know if you all remember, but the (Ipad) some problems when it came out also.
The difference seems to be the way that Apple vs. VS are reacting (dead silence for the latter), and how much leverage they have w/the resellers.
Just strange...
Jim
http://www.electronista.com/articles/10/12/18/viewsonic.gtablet.pulled.from.staples/
http://www.gottabemobile.com/2010/12/18/staples-pulls-viewsonic-g-tablet/
http://www.crunchgear.com/2010/12/1...et-recalled-staples-pulls-veiwsonic-gtablets/
Had to leave a comment on that crunchgear article. I believe the author is an apple fanboy with his statement "the first of the garbage tablets"...
Personally, this is part of the reason I paid for one of those accidental warranty extensions. Sears said that within two years I just need to call in and they'll send me the purchase price of the tablet (minus the warranty). So in a couple years regardless of what VS does, I still can get my money back. Basically a $50 lease for two years...
bousquet said:
Personally, this is part of the reason I paid for one of those accidental warranty extensions. Sears said that within two years I just need to call in and they'll send me the purchase price of the tablet (minus the warranty). So in a couple years regardless of what VS does, I still can get my money back. Basically a $50 lease for two years...
Click to expand...
Click to collapse
Off topic:
LOL... Jeremy Clarkson is my hero. That poor excuse for Top Gear USA sucks hard!
Viewsonic would have already killed/delayed the device if one hand knew what the other was doing. We are a very small percent of the Gtablets that are either sitting in a warehouse or in Christmas wrapping right now. The REAL fun kicks in on the 26th
I already posted and communicated to Viewsonic how they can manage damage control and PERHAPS turn this around. If they do not, Viewsonic's NA sales and operations planning meeting in the next few months will be "bloody". Tap UI dev will be dead to the business world and so probably will the marketing product management "team" for this device- IF they do not take proactive steps.
That said, if they dump most of the liability to the OEM and their proxy, VS may minimize their loss and simply shut shop on the product. Catch here will be their credibility in the tablet market will be destroyed.
bousquet said:
Personally, this is part of the reason I paid for one of those accidental warranty extensions. Sears said that within two years I just need to call in and they'll send me the purchase price of the tablet (minus the warranty). So in a couple years regardless of what VS does, I still can get my money back. Basically a $50 lease for two years...
Click to expand...
Click to collapse
Glad I did the same. I have a way out if I need it. I think zPAD and VEGA will go on and that will be more than good enough for the life expectancy of this gadget anyway... Long live Roebeet...!
Hey all,
Im looking at getting the TF with the dock but not sure if i should get it here in the UK or get it in US and have it shipped. The reason I'm thinking of the US is for 2 reasons:
1. Cheaper
2. Better updates (they seem to have more features?)
While I know it will be a longer wait for it to be available properly in the US, it might be worth it.
What do you guys think?
id suggest the UK. There are various problems that mean you may need to return/exchange it ....
(mine still has something rattling around inside it)
once the ROM community kicks in and the ASUS updates settle down im guessing that updates will come via custom ROMs as opposed to waiting for official ones to filter to the UK.
I bought it from this site
http://www.laskys.com/computing/laptops_and_pdas/tablets/asus_eee_pad_transformer_with_docking_station.html
Delivery is due on Tuesday.
used Laskys a few times and found them quite good (well no problems and quick delivery anyway!).
I guess you guys are right, best just get one here and be done with it.
I bought from Comet, direct from store. They only seem to have one per store so maybe worth a call first.
Mine seem fine with no issue, but only 1 day old.
coleaj said:
I bought from Comet, direct from store. They only seem to have one per store so maybe worth a call first.
Mine seem fine with no issue, but only 1 day old.
Click to expand...
Click to collapse
Comet and laskys are essentialy the same company anyway...
got mine from laskys too..very quick delivery... I called the support hotline for a replacement because the first unit I received had serious light bleed, the support guy quickly ordered a replacement for me..(no question was asked at all)
The replacement turned up the next day (i was very surprised) and the parcelforce guy took the faulty one back...
can't complain that
the coemt and PC world here both have the tablet, but not the dock.. the guys at PCworld (suprisingly) were excellent - really knew their stuff!
So I have been reading that quite a few people believe that the phones given to you are pieces of dung.
Is this true? I have just placed a phone claim order as I have cracked my screen and between the cost of replacing the entire digitizer/lcd it is cheaper to get an entirely new one weird huh?
Anyways, for 5 bucks a month extra, hell why not.
I cracked my screen, (not the LCD but the glass on top) so that's what I have filed.
I am worried though that since I have rooted/changed ROM's on my phone they may raise question?
Should I worry? Although it seems that they will take my device anyways as the return rate (which is quite speedy) 1-2 days would not be able to catch my device in time for testing it and determining that it has been tampered with.
Though that is not the problem that I have stated rather that it is physical damage (which it is).
I'm just worried that I'm going to get something which might have been bricked, or something that was dropped, they said physically they look brand new.
I don't know... who has gone through this process?
I will have in two days time so I guess if anything, I'll let you guys know.
But at 180-200$ for just the screen vs. 125$ for a 'new' Infuse... hmmm
This was actually the WAY i got my infuse.....
i had the plan on my Captivate, i Bricked it and didnt want to by a Jig....so i told them i lost it and to send me another one. through some Att misshaps and a lil perssistance on my end they ended up giving me the infuse for free....but at any rate. i have not noticed anything janky about the phone. and my mother has just gotten her Captivate replaced as well. and again hers seems to ok as well.
if anything you can always send it back it doesnt work........they will just replace it again.
That sounds assuring. Can you run any tests (benchmark perhaps) to test for any irregularities?
Although you did say you don't really notice anything wrong.
Primarily I'm concerned for the fact that my brand new phone (supposedly) will be replaced by a possible refurb.
Oh well these devices must go through rigorous testing I'd like to think so.
Thank you for your input
FYI beginning in October, the monthly rate will increase to $6.99 and the deductible to $199.00! Thats $367.00 to replace a phone once over the course of a 2 year contract. What a deal!
Its a toss up. who's to say the phone your getting was not just Bricked. then all they had to do was reload and run there lil software and now the phone is ready to be sent to a new Customer. would you call that an old phone.....not everyone has Physical problems.
again, i have noticed nothing wrong with the phone i have. i change roms ALL THE TIME on both of them. i have bricked and unbricked both of them. the functions all seem to working.
i Hate their Customer Service, but the phones seem to be on the up and up.
This is also how I got my Infuse. Someone decided they wanted my Captivate more than me and took it.. I called Asurion and they tried to offer me an LG or a Motorola phone. I told them these options were unacceptable and I do not find them comparable to the Captivate.. They put me on hold and told me they would give me the Infuse.
All the replacement phones through Asurion are "refurbished". Even if the phone was damaged they replace anything and everything that has damage to it. I have had 0 problems with mine, it also came with a 2gb microsd card and a car charger
But you don't get that brand new smell
Alright, well if all of these claims are true, then I should be a happy man.
@jz3 - I can't help but think that your response is somehow sarcastic
Let me do the math... $600 phone for 2 years, plus ($98.00 x 12 months) 2 years
vs. $600.00 + ($100.00 x 12 months) 2 years
Option 1 - $2952.00 + $125.00 (first buy till moment of break)
Option 2 - $3000.00 + $125.00 (new phone) (after first phone)
I probably missed something... deductible does that only apply to when you actually order a phone?
Anyways... hopefully I won't be doing this again, what a sleek phone though, I've had probably three people who have held my phone exclaim how light it is (is that the right word?).
I just love the massive screen and of course the fact that we can change them
Thanks guys, I ran out of thanks so... here are some internet "thanks" to you and you and you
Where do they end up making up for their 'theoretical loss' ?
There are cheaper phone insurance providers
Just shop around. Their usual requirement is signing the policy within 30days of phone purchase.
here's one with a cheaper deductiable
http://www.ensquared.com/catalog/phone-insurance/2-year-phone-insurance-smartphone
I'm still with AT&T coverage but will mostly likely drop them for a cheaper provider on my next upgrade.
Google is your friend.
Wait a minute perhaps I'm not understanding the phone bill.
This is my first phone line under my name so I'm new to this.
I thought that because of the etra 5 a month I'm able to get a 'new' phone for 125 thats it then I keep paying my regular 91 a month plus the two more dollars (5-7).
Maybe I should look at my bill again
Ranatsu said:
All the replacement phones through Asurion are "refurbished". Even if the phone was damaged they replace anything and everything that has damage to it. I have had 0 problems with mine, it also came with a 2gb microsd card and a car charger
Click to expand...
Click to collapse
For sanitary purposes, EVERYTHING has to be replaced that could have been touched by the previous owner. Usually, the only thing reused is the actual motherboard for the phone. The case, mic, speaker, earpiece, etc has to be replaced.
I used Asurion when my microUSB port went bad on my Infuse, had no problems getting a replacement that has worked very well since. Sent them back a rooted/rommed phone and they didn't care at all
gb96 said:
I used Asurion when my microUSB port went bad on my Infuse, had no problems getting a replacement that has worked very well since. Sent them back a rooted/rommed phone and they didn't care at all
Click to expand...
Click to collapse
That's because when they get the phone, they don't look at the software at all. They put the motherboard into a new shell for the phone, and then use their software to send the phone back into stock (flashes bootloaders to, so it fixes bricked phones).
That's why they never figure out unless you get REAL unlucky.
Just a quick question, I had gotten a confirmation on a package being sent early this morning (boy they're fast) and I was curious if I should wipe everything on my phone and also if I should send them my micro sd card as well?
Also about setting up the new phone, how hard is that besides just placing the sim card in the phone (getting back onto the network and such) do I need to bring it into AT & T?
What else do I need to send in or just the phone itself?
I was told that there would be instructions in the package.
Wouldn't it be neat if I was able to pull the switch-aroo on them and pull out my motherboard on put it on the new phone that they sent me.
GreenAce92 said:
Just a quick question, I had gotten a confirmation on a package being sent early this morning (boy they're fast) and I was curious if I should wipe everything on my phone and also if I should send them my micro sd card as well?
Also about setting up the new phone, how hard is that besides just placing the sim card in the phone (getting back onto the network and such) do I need to bring it into AT & T?
What else do I need to send in or just the phone itself?
I was told that there would be instructions in the package.
Wouldn't it be neat if I was able to pull the switch-aroo on them and pull out my motherboard on put it on the new phone that they sent me.
Click to expand...
Click to collapse
maybe cool, or just alot of work..........Keep the SD card. Keep the Cables. they just want the PHONE.
Well I'm already running the new phone (rooted at that) although I think I'm keeping this stock rom for now, (I flashed it earlier before the Infused 1.5) but I like this rom, it's efficient and at my use it does the job well.
The phone looks brand spanking new as others have said, the outside is entirely new, just the inside (didn't look so don't know if that is true based on my experience).
New accessories (very nice, now I can have dedicated USB chord and charger chord) .
It took me a while to figure out how to reset the crap load of numbers on the phone to register myself to the open airwaves (imagine the free service if you knew how to de-code so to speak).
So far I'm happy, I only had one weird issue at first, when I scrolled down on a webpage, half of the screen (looking at it landscape view) would not move with the rest so there was this clear dividing line in the middle of the page... weird.
It's not doing that anymore though.
Thanks for the input though guys, I'm happy
I hope my bill doesn't sky rocket to Venus.
GreenAce92 said:
Well I'm already running the new phone (rooted at that) although I think I'm keeping this stock rom for now, (I flashed it earlier before the Infused 1.5) but I like this rom, it's efficient and at my use it does the job well.
The phone looks brand spanking new as others have said, the outside is entirely new, just the inside (didn't look so don't know if that is true based on my experience).
New accessories (very nice, now I can have dedicated USB chord and charger chord) .
It took me a while to figure out how to reset the crap load of numbers on the phone to register myself to the open airwaves (imagine the free service if you knew how to de-code so to speak).
So far I'm happy, I only had one weird issue at first, when I scrolled down on a webpage, half of the screen (looking at it landscape view) would not move with the rest so there was this clear dividing line in the middle of the page... weird.
It's not doing that anymore though.
Thanks for the input though guys, I'm happy
I hope my bill doesn't sky rocket to Venus.
Click to expand...
Click to collapse
As long as they get your old phone back within (I think 7 days), you'll be fine, and someone else will be enjoying the innards of your old Infuse.
Sent from my SAMSUNG-SGH-I997 using xda premium
Sad isn't it? At least I had the courtesy not to break it by bricking it hehehe
Also I almost wish that there was a way to leave like a digital imprint on there, then the next guy could leave his imprint, it could be known as 'The phone that traveled the world"
GreenAce92 said:
But you don't get that brand new smell
Alright, well if all of these claims are true, then I should be a happy man.
@jz3 - I can't help but think that your response is somehow sarcastic
Let me do the math... $600 phone for 2 years, plus ($98.00 x 12 months) 2 years
vs. $600.00 + ($100.00 x 12 months) 2 years
Option 1 - $2952.00 + $125.00 (first buy till moment of break)
Option 2 - $3000.00 + $125.00 (new phone) (after first phone)
I probably missed something... deductible does that only apply to when you actually order a phone?
Anyways... hopefully I won't be doing this again, what a sleek phone though, I've had probably three people who have held my phone exclaim how light it is (is that the right word?).
I just love the massive screen and of course the fact that we can change them
Thanks guys, I ran out of thanks so... here are some internet "thanks" to you and you and you
Where do they end up making up for their 'theoretical loss' ?
Click to expand...
Click to collapse
insert doublefacepalm.jpg image (dont have enough posts to link to image)
The monthly service fee is not part of the cost of replacing a phone.
Cost of replaced phone with insurance = total amount of insurance premiums paid since last claim + any deductible.
Cost of replaced phone without insurance staying on same carrier= Cost to buy replacement phone either new, refurbished or second hand (ebay/craigslist)
Cost of replaced phone without insurance leaving carrier = ETF fee + Cost to buy new or replacement or second hand phone with or without contract on another carrier or mvno
All phones that are processed through Asurion have undergone a 50-75 point checklist, depending on the device.
Sent from my Inspire4G using XDA App
I really regret sending my other device in this one froze on me twice how the f*ck is that possible?
I thought these phones were superior
1.2ghz processor
512ram
Wooo but it freezes
Sent from my SAMSUNG-SGH-I997 using XDA App
Ok so I got some good offers on a used phones ( S2 , Note 1 , and Sony S ) so I was wondering what should I check/do before buying a used Phone ? How to check battery life , Display , and Sensors which I believe they are the most important things to check right ? any advice would be Nice .. thanks in advance .
First things first see if they have proof of purchase, you don't wanna buy a phone for it to get blacklisted. After that then yeah check the basics, battery life ... just make sure it all works accordingly.
Sent From My Omega'd Galaxy S3 ...
I usually buy on-line, on eBay - I just make sure that the seller's description is what I want and that they've covered all the bases - good IMEI, works, et cetera.
That way, if they lied, you can open a dispute.
It's nice to be able to test before buying, but I've only bought that way from a friend I trust. That way, she's not some random Craigslist person who is going to dump me with a bad IMEI / et cetera device and no way of contacting them and likely no legal recourse even if I could. If it was just a wifi-only tablet or a laptop or whatever - sure, I'd try Craigslist, but with a phone you have to deal with the IMEI thing and they can pull some tricks so that the phone is working when the show it to you, but stops after they report it as stolen/make an insurance claim/stop paying for it on a payment plan.
One reason I ended up buying the GS3 used is because that way the battery wouldn't be an issue. Even if the previous owner had given the battery a beating, I could just replace it easily. I'm not sure if there's really a way to test it before buying since you'd need to spend a significant amount of time with the phone, but maybe someone has ideas.
Hi,
I recently bought a used Nvidia Shield tablet that happened to be a deactivated one with a Y01 batterie for which the former owner already initiated the replacement process. It was described as being defective and that it suddenly went off and cannot be turned on again and might be used to get replacement parts. No word about the bad battery, the recall and the initiated replacement.
As I've seen such power off situations with my Tegra Note 7 I thought that might be repairable and so I bought it (somtimes my Tegra Note turnes off and cannot be turned on again).
After reading a lot in this forum and understanding what device I have, I don't know if I should keep it or try to return it to the seller. Beside the fact if it is possible that some clever folks find a way to make it usable again (and hopefully I would be clever enough to follow that procedure), I am not sure if I want to own a device with hazardous battery.
What do you think? Is it worth keeping this devide and hoping, that there is a way to make it usable again?
Regards
Sven
It can't be resuscitated without tools only Nvidia has. And it you did wake it up, it might possibly start a fire. Which insurance may not cover since the defect is known.
I would not suggest keeping it.
Sent from my SGH-M919 using Tapatalk
How did you acquire the tablet? If it was on eBay or some other online site, it is illegal to knowingly sell recalled items which that person obviously did. Contact the site you bought it on, and file a complaint that you were sold a defective recalled item, and you may get a refund.
I second, get a refund.
You paid for a working tablet, not a broken one.
EowynCarter said:
I second, get a refund.
You paid for a working tablet, not a broken one.
Click to expand...
Click to collapse
No he paid for a broken one... But it still should be illegal to knowingly sell a recalled tablet that has been replaced.
Well anyway the battery is easily replaceable, so that is not even the problem, the problem is really that the device is locked.
There is some blahblahblah that someone could revive a locked nvidia shield from the recall, but it probably is a BS, no idea.
Get a refund as fast as possible. Is not allowed to sell a recalled tablet.
As far as exploding goes, the chance is very small (4 from 80.000), so keep the tablet and follow the forums here. Something might come up one day that would bring it back to life
As the tablets age, that "4 reported incidents" is sure to rise. Also, there have been lots of other incidents not as severe but still due to problems with the battery (swelling etc.).
Get a refund, but keep in mind you can't ship the tablet back without special permissions, at least not in the U.S. and many other countries. The box they give us to send in the return one is specially lined, and contains the appropriate markings, and the airbill they give us accounts for the special status of the battery.
If you don't drop the tablet off at a recycler/disposer of electronics, at least take the battery out and drop that off.