Losing data and bad signal - ONE Q&A, Help & Troubleshooting

Hey guys want to see if any of you guys had this issue with oneplus one.
I just bought a used 1 and every once in awhile i get no signal at all and lose data.after i toggle airplane mode i get signal back.i running cos 12 and oxygen modem.deleted all apns but kept 1 for my provider.do u think is a hardware issue.i attached pic
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Sudden loss of mobile network

Hey guys,
Ever since I got this phone, the mobile network is lost all of a sudden. Need to restart to get the signal back. Even at the same spot it lost.
Anyone facing the same issue and any fixes for the same would be appreciated.
Sent from my Nexus S using XDA App
Same thing with me, normally happens when the signal is lost from being out of range. Then signal just doesn't come back unless I reboot.
Sent from my Nexus S using XDA App
Same thing here on stock 2.3.2
Reboot gets it back so I don't know what was the original cause. I have just upped to 2.3.4 manually so I will report back if it happens with this new version.
Two days on 2.3.4 (non rooted) and have not noticed the previous problem yet. Does not mean it has gone away yet LOL
(no I didn't post this at 3:00am - I am on GMT +8)
Im still Running 2.3.3, Will be updating soon.
Sent from my Nexus S using XDA App

Can't regain signal without restarting

Completely stock phone... I never messed with it from day 1.
So here's the thing... everytime I take a subway and after the get out from underground the phone never regains the 4g data icons... the signals are there but it doesnt let me browse the web or use any apps that require a data signal.
Restarting the phone solves the problem...
But at work everytime I go to the basement and come out.. I completely lose the signal and do not automatically regain it once I'm out on the street... this made me miss many calls and incoming texts... I also switched my sum card 2 weeks ago for the newest 4g Sims... it helped for about 2 days.. but now same thing happens all over again..
Any tips?
sent from stock galaxy s 4G
Try toggling flight mode on then back off.
Sent from my SGH-T959V using xda premium
Did that... it rarely works... but either way... its not good when a phone can't regain a signal... because its in my jeans the whole time... and I get a lot of missed calls due to that... its horrible.
Does anyone else experience this problem with their galaxy s?
sent from stock galaxy s 4G
I gave it happen too. Annoying.
Sent from my SGH-T959V using XDA App
If its completely stock I would call in the warranty.
Sent from my SGH-T959V using xda premium
If you've always been using stock, then you should try your hand at flashing GB.
Try out some new modems too. It might solve your problem.

Any idea what's causing this

It's like my radio sleeps sometimes. This screen shot shows no data. Once I wake my phone data reconnects. I don't think this is caused by no signal.
Sent from my SCH-I535 using xda premium
Looks like you live in a so so signal area, the closer it is to green then the greater your signal is. I would think that's an issue with the towers in your area cuz as you know the signal fluctuates often even while sleep.
Sent from my SCH-I535 using xda app-developers app
Thanks. I don't understand why it shows no signal when there was signal. As soon as I woke the phone it reconnected to the tower. There's a delay when it switches from 4g, 3g and 1x....This long area of red was probably the phone stuck in the delay between switching? While trying to submit this post I just lost data in a strong 4G area..... I don't get it.
Sent from my SCH-I535 using xda premium
How often within a day/week does this occur? That's still odd behavior that you lose signal or notice signal degradation while sleeping.
Sent from my SCH-I535 using xda app-developers app
This happens once or twice per day. Seems to happen in areas with less than great signal, that's why I think it is maybe getting stuck in the transition between 3g and 1x. No idea why it stays stuck once I move to an area with better signal.... Seems like the radio is sleeping until I wake the device.
Sent from my SCH-I535 using xda premium
It happened to me before. Try to go to flight/airplane mode and back. It should reset everything. I also sometimes press and hold the home button , then remove all applications and go to ram memory and clear it.
Sent from my DROID RAZR using xda app-developers app
That does work but we should not have to do that in the first place. Hopefully a update will fix the data problems.
Sent from my SCH-I535 using xda premium
Ryno77 said:
This happens once or twice per day. Seems to happen in areas with less than great signal, that's why I think it is maybe getting stuck in the transition between 3g and 1x. No idea why it stays stuck once I move to an area with better signal.... Seems like the radio is sleeping until I wake the device.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
Are you stock? if no, what ROM are you running? Are you rooted? what apps are installed.
If you have CWM recovery, i would try to wipe cache and reboot, see if it helps at all?? if you don't have much installed, i would say do a full system restore...
one other thing, are you losing data, ie; not getting text and or phone calls? Also, check to see if you have any battery savers checked. Might be just a method of saving battery by shutting off data until it is needed.
EpicMangina said:
Are you stock? if no, what ROM are you running? Are you rooted? what apps are installed.
If you have CWM recovery, i would try to wipe cache and reboot, see if it helps at all?? if you don't have much installed, i would say do a full system restore...
Click to expand...
Click to collapse
I am on stock not even rooted. Phone is a week and a half old.... I am willing to wipe data if you think it would help.
goldsmitht said:
one other thing, are you losing data, ie; not getting text and or phone calls? Also, check to see if you have any battery savers checked. Might be just a method of saving battery by shutting off data until it is needed.
Click to expand...
Click to collapse
As far as I know I am not missing phone calls or texts. Power saver is turned off. I am basically running the phone the way it came brand new (not many apps, no root, no unlock.... Yet).
Thanks for the replies. Any chance a factory reset would help? My mute/vibrate functions in settings do not mute the phone either... Still get audible notifications and phone rings like normal. Unrelated to the data issue but still weird for a new stock phone.
Sent from my SCH-I535 using xda premium
I'm not going to lie. I don't know if it will help or not. But if you are stock and got nothing to lose it would give it a shot. Can't hurt? Also, as others have said, it sounds ds like it could be because of signal strength. A lot of variables though.
Sent from my SCH-I535 using xda app-developers app
Data wipe did not fix the mute problem. I am very annoyed. Will see how my radio acts today after the wipe.
Sent from my SCH-I535 using xda premium
Just found a post on Verizon's forum regarding this problem. Apparently I was right when I said there was a issue when switching from 4g/3g/1x.
51. Re: Galaxy S3 Worst Cell Service Of Any Phone EVER!
Wildman CommunityLeader
Wildman Aug 18, 2012 3:43 PM (in response to BigClyde)
Now before I say this I want to make it clear that I am not representing Verizon or Samsung in any way with this post, I am just updating the users on what I have identified from the test of my device on this reported issue.... So with that said you can take this accordingly..
Ok everyone about the reported connection issues reported, I recently have been able to duplicate the signaling issue reported on my S3 and it appears to be miner for me at the moment but I can say that it is present.. I recently attempted to isolate the bug and I learned that when I placed it in my test rig to monitor the device in the weakest area in my house the software would temporarily powers down the radio for a few seconds that causes the device to loose all connections (Wifi, Bluetooth, 4G and some times also the network connection), this only happens in a weak connection area and it does appear it could be a software related bug with how the radio drivers handles switching the connection from one connection to another.
From the test results this does not appear to be a hardware issue but I do agree that this could be a pain for a user on the border of a 3G and 4G connection because any connection change causes a crash or radio and force restart.
I have reported this to CS and it appears to be a situation that is being looked into and a solution is possibly in the works... Eventho this isnt a major issue for me at this time, I hope to see a update to address this soon.
Click to expand...
Click to collapse
Ryno77 said:
It's like my radio sleeps sometimes. This screen shot shows no data. Once I wake my phone data reconnects. I don't think this is caused by no signal.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
check any settings you may have done in the "Profiles" option? is that on a option in settings on the stock rom, lol, cant really remember
What a joke. This really irritates me.
Sent from my SCH-I535 using xda premium
This is frustrating. I have lost signal now two times and needed a reboot to get it back. When I did, I was not only losing data, but phone also. I would get this barrage of texts and missed calls.
I am rooted and unlocked, so there in itself could lie a problem, but it comes without warning and the phone appears to be working. Would the SIM card really effect that?
Sent from my rooted SIII

[Q] If I need to toggle Airplane mode on/off to recover signal..

all the time (well, most days) does this indicate a SIM problem or a phone/rom problem? Normally seems to happen when I send a few texts consecutive, I need to toggle airplane mode to recover my signal.
Probably sim.
Sent from my Nexus 5 using Tapatalk
joshnichols189 said:
Probably sim.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Thanks, why would you say that?
Sent from my Nexus 5 using Tapatalk
other people are having this issue too.
http://forum.xda-developers.com/showthread.php?t=2525583
I have the same issue, Ive done some research and it seems like its a Android problem that when you loose signal for an extended period of time it wont reconnect to. I am having this issue after switching to T-Mobile and getting poor reception in my home.

3G data hangs

Having a weird issue thats been persistent since I got the phone to be honest back in January, when I am using the phone 3g data will hang and all services that require internet will not work. And the 3g icon stays white and not brown so its not a connection issue, never happened on my s3 once and i have been with three for 3 years now. Texts also do not send when this happens. Anyone? All stock no root. Happens rarely but when it does it will not come back for about 10 minutes
Sent from my GT-P5110 using xda app-developers app
samkent6 said:
Having a weird issue thats been persistent since I got the phone to be honest back in January, when I am using the phone 3g data will hang and all services that require internet will not work. And the 3g icon stays white and not brown so its not a connection issue, never happened on my s3 once and i have been with three for 3 years now. Texts also do not send when this happens. Anyone? All stock no root. Happens rarely but when it does it will not come back for about 10 minutes
Sent from my GT-P5110 using xda app-developers app
Click to expand...
Click to collapse
Just check restrict background data from data usage option under settings!
Sent from my Nexus 5 using Tapatalk

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