Google Voice stuck on screen - Verizon Samsung Galaxy Note5

Since the ota, if i am in google messenger and use Google voice to speak a text, close Messenger and open it back up later, the Google Voice screen pops up and will not go away till i reboot. .Booted into recovery and cleared cache and that didn't work.

It's happened to me a couple of times. But a quick reboot solves the problem. I've found its Google keyboard itself getting hung up.
Sent from my SM-N920V using XDA Free mobile app

If you click Recents and swipe everything away it normally fix's it with out a reboot.

This is a glitch with the actual Google app from what I have seen. Customer had it on a Note 4 haven't seen it on the Note 5 yet but the only fix we saw was to force stop the Google app.... Which is a pain to do all the time. We uninstalled the Google app update and it fixed it then updated it again and it came back. Tried it with different keyboards.... In the end then fix is to uninstall and turn auto update off till it gets fixed by yet another Google update
Verizon Wireless Technician using Tapatalk on Note 5

Was thinking about a factory reset, but won't if the issue might come back

Androider4Life said:
Was thinking about a factory reset, but won't if the issue might come back
Click to expand...
Click to collapse
Chance it might not come back but it could just be your setup. Since obviously not everyone is having it but some are. Mine has yet to do it. I will try to cause it. Before it was caused over and over by using the speech on ANY keyboard that uses Google for voice recognition and then lock the screen after it types a word of what you said. Open the Phone back and it should be stuck.
UPDATE: Yea I can't make mine do it but anyone who had that issue I did those steps and it replicated.
Verizon Wireless Technician using Tapatalk on Note 5

Related

Can't change wallpaper. Google search force close error pop up.

I can't change or even enter the wallpaper gallery due to a Google Search force close error.
If I press down on the homescreen and touch the wallpaper icon to change the wallpaper an error pop up immediately shows "Unfortunately Google search has stopped" with Report and OK buttons. (I have sent a report already).
Once you click either of the buttons it takes you back to the homescreen. If you try again the same thing happens.
Am I doing something wrong? Anyone else have this problem?
jezcgn said:
I can't change or even enter the wallpaper gallery due to a Google Search force close error.
If I press down on the homescreen and touch the wallpaper icon to change the wallpaper an error pop up immediately shows "Unfortunately Google search has stopped" with Report and OK buttons. (I have sent a report already).
Once you click either of the buttons it takes you back to the homescreen. If you try again the same thing happens.
Am I doing something wrong? Anyone else have this problem?
Click to expand...
Click to collapse
Maybe just a glitch, try to reboot the phone and try again bro.
gee2012 said:
Maybe just a glitch, try to reboot the phone and try again bro.
Click to expand...
Click to collapse
I've rebooted several times. Exactly the same thing happens.
Same issue. I have the LG G2 Verizon variant.
Sent from my VS980 4G using Tapatalk
Just to clarify, the OP has a Nexus 5? Or are you running the 4.4 launcher on a different phone?
Yadao said:
Just to clarify, the OP has a Nexus 5? Or are you running the 4.4 launcher on a different phone?
Click to expand...
Click to collapse
I'm on a brand new Nexus 5- non rooted, straight out of the box. I'm using the native, unmodified 4.4 launcher on a Nexus 5.
I did a factory reset in the end.
I think the problem lies with the automatic backup and restore of apps by google play.
After a factory reset I let google restore the apps to my phone automatically all in one go. This caused the same problem again. I couldn't change the wallpaper or even enter the wallpaper gallery again > pop up error message "Google search has stopped working."
I then did another factory reset and DIDN't allow google to restore all my apps automatically. I painstakingly restored each app one by one checking each time if a certain app caused the problem. (Yes this took hours) I didn't get the problem again.
So I think it was caused by google play restoring all the apps in quick succession. It seems to be too much at once. It must have corrupted something.
Now the phone works ok and I can change the wallpapers and have access to the wallpaper gallery.
Hmm, I wonder if it was trying to restore Google Search from the Play store and that caused an issue somehow. Did you try clearing it's app data before doing the factory reset? I've heard that has been a fix for people running the 4.4 launcher on other phones who have been getting FC's.
Yadao said:
Hmm, I wonder if it was trying to restore Google Search from the Play store and that caused an issue somehow. Did you try clearing it's app data before doing the factory reset? I've heard that has been a fix for people running the 4.4 launcher on other phones who have been getting FC's.
Click to expand...
Click to collapse
Thanks for the replies Yadao.
No, I cleared the Play store data and cache before the final factory reset. I think it did "restore" Google Voice search from my Galaxy Nexus. Perhaps it was that, that was causing a conflict.
jezcgn said:
I'm on a brand new Nexus 5- non rooted, straight out of the box. I'm using the native, unmodified 4.4 launcher on a Nexus 5.
I did a factory reset in the end.
I think the problem lies with the automatic backup and restore of apps by google play.
After a factory reset I let google restore the apps to my phone automatically all in one go. This caused the same problem again. I couldn't change the wallpaper or even enter the wallpaper gallery again > pop up error message "Google search has stopped working."
I then did another factory reset and DIDN't allow google to restore all my apps automatically. I painstakingly restored each app one by one checking each time if a certain app caused the problem. (Yes this took hours) I didn't get the problem again.
So I think it was caused by google play restoring all the apps in quick succession. It seems to be too much at once. It must have corrupted something.
Now the phone works ok and I can change the wallpapers and have access to the wallpaper gallery.
Click to expand...
Click to collapse
hey guys how to fix it i have this trouble too :好:

Add widget, crash Google Search?

Anyone else had this?
Today I removed my calendar widget because it seemed to be syncing improperly, and long pressed the screen to re add it. I tapped widgets, then when I tried to scroll to the next page of widgets, Google Search force closed and kicked me back to the home screen. Repeated three times, same result. Uninstalled updates to Google Search, and the problem stopped but also the home screen went back to the default startup arrangement.
Sent from my Nexus 5 using Tapatalk
cmstlist said:
Anyone else had this?
Today I removed my calendar widget because it seemed to be syncing improperly, and long pressed the screen to re add it. I tapped widgets, then when I tried to scroll to the next page of widgets, Google Search force closed and kicked me back to the home screen. Repeated three times, same result. Uninstalled updates to Google Search, and the problem stopped but also the home screen went back to the default startup arrangement.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Same issue here. I have even just reflashed a stock factory image and it still happens, must be a recent Google Search (launcher) update that is breaking things. Don't seem to be many people reporting this issue though...
---------- Post added at 08:38 AM ---------- Previous post was at 08:06 AM ----------
Found another post that cured this problem.
Clear Cached data in Settings/Storage/Cached Data
Worked for me!
cmstlist said:
Anyone else had this?
Today I removed my calendar widget because it seemed to be syncing improperly, and long pressed the screen to re add it. I tapped widgets, then when I tried to scroll to the next page of widgets, Google Search force closed and kicked me back to the home screen. Repeated three times, same result. Uninstalled updates to Google Search, and the problem stopped but also the home screen went back to the default startup arrangement.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Same problem here. But I don't think it was because of adding widget.
I did nothing and it just happened. Both text search and voice search stopped responding.
After rebooting, it worked for a while then it crashed again.
FYI, my problem happened before there's an update yesterday. After updating new version, the problem is still there.
I own both Nexus 4 and 5. The symptom only appeared on Nexus 5.
Okay I'll try upgrading again to see if it still crashes. I have a Titanium Backup of the current setup.
Alright, tried that. Immediately after the upgrade, it once again crashes when I open the widgets menu. However, clearing the cache does indeed fix it. Thank you!
I'm slowly leaning back towards just ditching this to return to Nova Launcher though. The new features I use so rarely anyway.
Sent from my Nexus 7 using Tapatalk 4
bad widget, bad!
Encountering this same issue for the last 2 days, although I haven't tried to add a new widget in over a week. Attempted clearning cache, and uninstalling any recent apps - no fix. Multiple restarts - issue persists.
I'm running ART... can anyone else verify that they get this issue whether or not they've changed their runtime?
cheers
Art seems to be the cause here, well definitely was for me.
solution
Simple, but effective.
I continued to have this problem until I turned OFF Google Now, then turned it back ON. From that point on I have had no problems adding widgets or changing wallpaper using either runtime.
cmstlist said:
Okay I'll try upgrading again to see if it still crashes. I have a Titanium Backup of the current setup.
Alright, tried that. Immediately after the upgrade, it once again crashes when I open the widgets menu. However, clearing the cache does indeed fix it. Thank you!
I'm slowly leaning back towards just ditching this to return to Nova Launcher though. The new features I use so rarely anyway.
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
This worked perfectly for me; tried clearing apps cache through system settings, didn't work. Went into recovery, cleared cache, solved it. Thanks!
Sorry to bump an old post but I'm having this problem (not running ART), and clearing dalvik + cache didn't fix it for me. Any other things I can do to fix this?

Talkback notification won't go away

For some reason, the talkback service has decided to tell me it is activated even though it is not. I have a persistent notification that won't go away. Since it's a system service, there is no way to just hide the notification. Any ideas?
Clearing the cache and rebooting didn't help either.
Did you ever figure this out I have the same problem on sprint. You can't even disable the Talkback app.
Nope. I did a factory/hard reset last night. Still the same issue.
I haven't installed any apps I didn't have on my GS5, so it can't be an app's fault. Going to do an exchange at the AT&T store in the next day or two. I'm not getting stuck with something like this.
natefish said:
Nope. I did a factory/hard reset last night. Still the same issue.
I haven't installed any apps I didn't have on my GS5, so it can't be an app's fault. Going to do an exchange at the AT&T store in the next day or two. I'm not getting stuck with something like this.
Click to expand...
Click to collapse
This would be a workaround (if it does work), but try tapping and holding on the notification, and then click on the "i" icon to see which app is displaying the notification. If it's a stand-alone app (i.e. not the Android system), then you should be able to block notifications for that app.
MrKhozam said:
This would be a workaround (if it does work), but try tapping and holding on the notification, and then click on the "i" icon to see which app is displaying the notification. If it's a stand-alone app (i.e. not the Android system), then you should be able to block notifications for that app.
Click to expand...
Click to collapse
Thank you, but it is the system app doing it. I'm just going to swap for a different S6 at the store tomorrow. Got my app data backed up to the cloud thanks to Helium.
The messed up part is it literally happened right when I got my phone. I'm gonna try a factory reset then if not try to get it swapped out
@dizzymatt Still have it? It mysteriously disappeared for me today. I was literally going to go to the store this afternoon to exchange this thing. Maybe I got lucky or sensed I was coming!
Afterward, though, the oddest thing happened. I was looking through the store for a different Google product and came across this one called Google talkback. I thought that was very weird to find right after I had had this issue. When I clicked on it, it allowed me to uninstall it. Never saw it in my apps list or the application manager, but there it was. Again, this is after the notification went away from me so I have no idea if this is related.
Here is the link. Maybe uninstalling it will help you.
https://play.google.com/store/apps/details?id=com.google.android.marvin.talkback
Seen what you said and I didn't have the app installed but it just disappeared for me too after I rebooted my phone I wonder what it was.
Diizzymatt said:
Seen what you said and I didn't have the app installed but it just disappeared for me too after I rebooted my phone I wonder what it was.
Click to expand...
Click to collapse
Now I'm wondering if it was related to Google Now since the notification and the ability to say "Ok, Google from any screen went away about the same time.
Disabling Talk back
I got stuck on a 15 minute hell ride when I accidentally turned on my Talkback feature on my new S6. I couldn't turn it off even after toggling the stupid settings. I finally was able to turn it off by tapping the home screen button three times.. apparently that is the On/Off switch for the accessibility features. After it finally stopped talking back to me I went in to manually toggle the off button on that ridiculous feature.
Same problem / solved ?
I had same problem with notification
Decided I would try enable, so that I could then disable
Seems to have done the job

OK Google Only Works In App

Just started having this issue today. Previously I was able to say OK Google anytime the device was on. Now it seems that I have to actually open up the Google app to get OK Google to work. Anyone else have this issue? Resolutions?
Same issue
ChristianBale said:
Just started having this issue today. Previously I was able to say OK Google anytime the device was on. Now it seems that I have to actually open up the Google app to get OK Google to work. Anyone else have this issue? Resolutions?
Click to expand...
Click to collapse
I can't use OK Google, and OTA doesn't work because the OTA process detects that I'm rooted, and tells it tells me No Update for you. Why does Samsung always have to make things more difficult than they should be?
ChristianBale said:
Just started having this issue today. Previously I was able to say OK Google anytime the device was on. Now it seems that I have to actually open up the Google app to get OK Google to work. Anyone else have this issue? Resolutions?
Click to expand...
Click to collapse
The same thing happened to me. Though my situation was a bit weirder. I got it to work this morning (about an hour ago), then 5 minutes later, it wouldn't and the setting to use it from any screen disappeared.
I'm having the same issue.
My "OK Google" detection from any screen option disappeared.
same here
option is gone
only work if i have the widget on home screen
Weird, I keep seeing this issue pop up in several threads. Mine works just fine. For what it's worth, I'm on the latest OTA and rooted, using Nova Launcher.
Same here. I have even tried it the first time with the lock screen, but now I can only use it with the screen on. Options for screen off have dissapeared
I just updated my google play services to this one
http://www.talkandroid.com/245692-go...d/#more-245692
installed the apk, now my google detection from any screen is gone now to , might have to do with this version of the play services.
Japultra said:
The same thing happened to me. Though my situation was a bit weirder. I got it to work this morning (about an hour ago), then 5 minutes later, it wouldn't and the setting to use it from any screen disappeared.
Click to expand...
Click to collapse
Same here. Working before class, option missing after class

Marshmallow problems with spontaneous launching of Google Now, taking over device.

My phone has been misbehaving since it upgraded the OS to Marshmallow. It was primarily occurring with the Google Now app and it would take over the phone and flash up and off the screen and whilst this was going on, the phone is busy vibrating, the screen became unresponsive and generally I couldn't do anything with it during these episodes. I stopped it sending to the screen and then it was the Google app that kept flashing up, starting with a round circle coming from the app drawer icon. It has got worse over the last few days to the point that it might take me ten minutes before I could get access to the caller to make a call and even trying to shut down the device was near impossible because the confirmation box never stayed on the screen long enough to answer the question and then it didn't come back. Yesterday, after many tries to restart, it finally restarted in safe mode. If it was related to an app that I downloaded, it should have stopped then but it didn't. When I was able to get into settings, I then went to apps and then disabled google app as this was the one starting up and flashing the screen non stop. I was then asked if I wanted to replace it with a factory version which I did but I also left it disabled. The problem has continued but not as ferociously with the screen becoming unresponsive at times while the buzzing from the vibrate still occurring. I have looked up various forums but haven't found any that have similar problems described. I checked the screen overlay settings and they are enabled and that seems to be the main problem with marshmallow. I'm looking for some advice but realise that this might be too basic for this forum? Vodafone Smart ultra 6, Android version 6.0.1 Kernel version 3.10.49
Stoksie said:
My phone has been misbehaving since it upgraded the OS to Marshmallow. It was primarily occurring with the Google Now app and it would take over the phone and flash up and off the screen and whilst this was going on, the phone is busy vibrating, the screen became unresponsive and generally I couldn't do anything with it during these episodes. I stopped it sending to the screen and then it was the Google app that kept flashing up, starting with a round circle coming from the app drawer icon. It has got worse over the last few days to the point that it might take me ten minutes before I could get access to the caller to make a call and even trying to shut down the device was near impossible because the confirmation box never stayed on the screen long enough to answer the question and then it didn't come back. Yesterday, after many tries to restart, it finally restarted in safe mode. If it was related to an app that I downloaded, it should have stopped then but it didn't. When I was able to get into settings, I then went to apps and then disabled google app as this was the one starting up and flashing the screen non stop. I was then asked if I wanted to replace it with a factory version which I did but I also left it disabled. The problem has continued but not as ferociously with the screen becoming unresponsive at times while the buzzing from the vibrate still occurring. I have looked up various forums but haven't found any that have similar problems described. I checked the screen overlay settings and they are enabled and that seems to be the main problem with marshmallow. I'm looking for some advice but realise that this might be to basic for this forum? Vodafone Smart ultra 6, Android version 6.0.1 Kernel version 3.10.49
Click to expand...
Click to collapse
When you updated to Nougat, what method did you use to update? Did you update via OTA? We're you rooted when you did it?
Have you tried booting to recovery and factory resetting and wiping cache then rebooting?
Sent from my SM-S903VL using Tapatalk
Droidriven said:
When you updated to Nougat, what method did you use to update? Did you update via OTA? We're you rooted when you did it?
Have you tried booting to recovery and factory resetting and wiping cache then rebooting?
Sent from my SM-S903VL using Tapatalk
Click to expand...
Click to collapse
It was an update that appeared on my notifications and I thought it was a small bug fix update and didn't realize that it would replace the entire OS. I just allowed the update and then realized what had happened. I think it is Marshmallow that it updated to but originally the app drawer was paginated and accessed by side swipes whereas the system now is a long page of apps moved up and down. I don't know if it was rooted and I assume that that means it wasn't.
I was trying to avoid a factory reset but I did wipe the cache and rebooting. When google apps is disabled, the interruptions are less often and not for as long but it still went into a complete meltdown of a screen appearing and disappearing at such a rate that nothing can be done with it. It won't show a video because of the interruptions.
Stoksie said:
It was an update that appeared on my notifications and I thought it was a small bug fix update and didn't realize that it would replace the entire OS. I just allowed the update and then realized what had happened. I think it is Marshmallow that it updated to but originally the app drawer was paginated and accessed by side swipes whereas the system now is a long page of apps moved up and down. I don't know if it was rooted and I assume that that means it wasn't.
I was trying to avoid a factory reset but I did wipe the cache and rebooting. When google apps is disabled, the interruptions are less often and not for as long but it still went into a complete meltdown of a screen appearing and disappearing at such a rate that nothing can be done with it. It won't show a video because of the interruptions.
Click to expand...
Click to collapse
Unfortunately, I think you're gonna have to factory reset in stock recovery because there's obviously a conflict with something you already had on the device and it isn't playing nice with something that was in the update.
Sent from my SM-S903VL using Tapatalk
Droidriven said:
Unfortunately, I think you're gonna have to factory reset in stock recovery because there's obviously a conflict with something you already had on the device and it isn't playing nice with something that was in the update.
Sent from my SM-S903VL using Tapatalk
Click to expand...
Click to collapse
Thanks for taking the time to respond. I have resigned myself to that although it does not seem to be anything that I downloaded to the phone as it occurred in safe mode too. I was just hoping that there was a fix out there but obviously it is not a widespread occurrence.
Stoksie said:
Thanks for taking the time to respond. I have resigned myself to that although it does not seem to be anything that I downloaded to the phone as it occurred in safe mode too. I was just hoping that there was a fix out there but obviously it is not a widespread occurrence.
Click to expand...
Click to collapse
It could have been something in system that got changed during the update but the data from before the change is still there and conflicting with whatever changes were made. Some kind of saved system data that can only be wiped by factory reset or reflashing.
Sent from my SM-S903VL using Tapatalk
I did a factory reset, lost a lot of photos that had started being saved on the phone and not the sdcard after the upgrade to Marshmallow. Have had to accept that but unfortunately the bizarre behavior did not stop and it continues on and off, sometimes so bad that I cannot dial a number on it and other times it happens but I can get in between the action and dial or send a text etc. I have gradually been stopping things like notifications from google apps and traffic reports from google maps (this may have had a good effect) and anything that might be doing constant checks. It seems to have quietened down over the last day or so and I even got to play a game on it but the next option is to send it away to an engineer. I just thought that I would let you know the outcome of the factory reset.

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