Notification led always on - Onetouch Idol 3 Q&A, Help & Troubleshooting

Hello, i recently bought an Idol 3 5.5 and so far im very happy except for one thing: the notification light keeps always on, i tried everything (disable all notifications, reformatting the phone, uninstall all non stock apps, etc.) and the problem persists, the led is always on unless i turn the phone off.
The recent ota updates didn't fix anything, so if anyone had this same problem or know of any possible solution please share it, i wouldn't like spending one month without my phone while it's serviced.
Thanks.

D1Ltd said:
Hello, i recently bought an Idol 3 5.5 and so far im very happy except for one thing: the notification light keeps always on, i tried everything (disable all notifications, reformatting the phone, uninstall all non stock apps, etc.) and the problem persists, the led is always on unless i turn the phone off.
The recent ota updates didn't fix anything, so if anyone had this same problem or know of any possible solution please share it, i wouldn't like spending one month without my phone while it's serviced.
Thanks.
Click to expand...
Click to collapse
Did you try toggling notifications on and off again? This is not a subtle IT Crowd joke, it's something that has actually worked for me with another setting on this phone.

Related

[Q] Phone only rings for about one second and then stops.

After upgrading to lollipop, I have noticed when recieving a call that sometimes my phone will ring for about 1 second and then stop but continue to vibrate. I am not using any quick cover or anything. This doesnt happen all the time but it does happen quite often. Has anyone else had this problem? I'm completely stock on 5.0 (i have deleted my cache partition and the problem still persists)
c4sh said:
After upgrading to lollipop, I have noticed when recieving a call that sometimes my phone will ring for about 1 second and then stop but continue to vibrate. I am not using any quick cover or anything. This doesnt happen all the time but it does happen quite often. Has anyone else had this problem? I'm completely stock on 5.0 (i have deleted my cache partition and the problem still persists)
Click to expand...
Click to collapse
Are you using a custom ringtone?
Aerowinder said:
Are you using a custom ringtone?
Click to expand...
Click to collapse
No, just the stock tones. I find it happening sometimes with my SMS messages as well but not all the time.
Update: I have since unlocked my bootloader (wiped) and rooted my phone and the problem still persist. Seems like I'm not alone, I have starred this so hopefully someone can see it. https://code.google.com/p/android/issues/detail?id=81178#makechanges
Anyone have any suggestions that I could try?
update
I had thought I had fixed the problem by re flashing the stock image of lollipop, the problem went away and my phone started to ring again but shortly its back to only vibrating. I noticed that the little vibrate symbol was popping up in the status bar whenever I received a call, even when I turned off the also vibrate for calls option. I then remembered that when I use the volume butler app and set it to my vibrate profile that symbol would also pop up. I uninstalled volume butler and everything seemed to be working fine. Next I Checked the play store for comments regarding the issue and I noticed two things: There was a recent fix "ringtone changing to silent upon first install" and it said that the app was installed onto my device and not requiring an update even though I had just uninstalled it. So I decided to open it up and it was as if I was starting the app for the first time as none of my previous data was in there for testing purposes I decided to set up the same profiles that I had before and try calling my phone and my phone rang like it should, weird. Perhaps I had two versions and that was the one that I originally uninstalled is that even possible?( I could have sworn I had updated it,as it was under the up to date app list) Regardless, I uninstalled it again and everything is still working as it should. Hoping that this was was the culprit I will continue to test my phone and see.

Smart Alert not working

Anyone else having issues?
I have tried cycling the option and restarting the phone etc but nothing seems to get it to work ?
stoneyfordni said:
Anyone else having issues?
I have tried cycling the option and restarting the phone etc but nothing seems to get it to work ?
Click to expand...
Click to collapse
Mine is very intermittent, sometimes I pick up my phone and feel it, other times.. no dice.
Even sending a pushbullet to myself, waiting a while and then picking it up does nothing, a shame since its actually a decent feature
I was having the same problem with my Note 5... Realized the problem was actually the LED control app. Both lightflow and light manager disabled smart alert.

Facing lot of issues after 5.1.1 update..plz help

Hi guys
Recently updated my NOte Edge on 11Dec15 to 5.1.1 (699MB update)
It feels so annoying as I am facing a lot of issues in my device after this immature update.
1. Edge screen notifications not working
2. Not receiving any notifications related to whatsapp
3. Battery is draining like anything. 100% at 8am will go down to 20% at 2pm with not much usage
4. Device is heating up
5. Not able to send camera clicked images in whatsapp
Kindly help. Can't wait for an another update to get rid of all these bugs.
coolandroid2 said:
Hi guys
Recently updated my NOte Edge on 11Dec15 to 5.1.1 (699MB update)
It feels so annoying as I am facing a lot of issues in my device after this immature update.
1. Edge screen notifications not working
2. Not receiving any notifications related to whatsapp
3. Battery is draining like anything. 100% at 8am will go down to 20% at 2pm with not much usage
4. Device is heating up
5. Not able to send camera clicked images in whatsapp
Kindly help. Can't wait for an another update to get rid of all these bugs.
Click to expand...
Click to collapse
I think you should flash firmware via odin,update via ota will have a lot of isues
chavalier said:
I think you should flash firmware via odin,update via ota will have a lot of isues
Click to expand...
Click to collapse
Hey Chavalier
Thanks for your reply.
I can do that but is there any alternate solution available to avoid formatting my device?
Same Issue
I'm not sure what carrier that you are with or if that even has anything to do with it. But I am with T-Mobile and I initially received the update a couple of weeks ago and right after my phone updated I noticed that my messages would no longer appear on the edge screen. Everything else worked just fine except for that. I called T-Mobile and they had me do a factory reset (which always sucks). After the reset the phone worked just fine for a couple of hours then went right back to experiencing the same issue. I called in again and this time they suggested sending me another phone because it sounded like a hardware issue and she also told me that no one else in her department with the same phone had any issues with their phone after the update (how true that was or if she really even asked anyone I don't know). So I called back in yesterday and the guy suggested that I do not install the update and just bypass it (I didn't like that idea at all but I figured I would give it a try). So now the update updates on it's own and I can't even bypass it. So after a new phone, 5 factory resets and plenty of frustration I still can't receive my notifications on my edge screen.
Please someone help!!
---------- Post added at 09:58 PM ---------- Previous post was at 09:35 PM ----------
"Hi guys. First of all, i registered specifically to tell you of this solution. It's a very frustrating problem, im not sure if it's a bug too...
Ive tried factory reset, clearing cache (all three times, though it's probably a bit useless considering I'm not rooted/flashing custom roms).
As most people realize, this works until you restart the phone or randomly in the middle of the night as the phone goes into deep sleep mode.
I've tried disabling, enabling apps to no avail.
This is the solution my friends...
Go to settings->sounds and notifications -> notifications on lock screen change to show contents.
You may need to restart the phone.
And notification is back.
Im not sure why this is the case (i have fingerprint lock enabled), but i think this is done for privacy purposes. It will be silly if you had notification hidden then it comes up on the edge screen. So when you have notification hidden, the bug is probably that ALL notification is hidden.
Let me know if this works for all of you!"
It worked for me! Hopefully it works for you too! The only drawback is now everyone can see your messages on your lock screen. But at least it's back (sort of).
stickybunz said:
I'm not sure what carrier that you are with or if that even has anything to do with it. But I am with T-Mobile and I initially received the update a couple of weeks ago and right after my phone updated I noticed that my messages would no longer appear on the edge screen. Everything else worked just fine except for that. I called T-Mobile and they had me do a factory reset (which always sucks). After the reset the phone worked just fine for a couple of hours then went right back to experiencing the same issue. I called in again and this time they suggested sending me another phone because it sounded like a hardware issue and she also told me that no one else in her department with the same phone had any issues with their phone after the update (how true that was or if she really even asked anyone I don't know). So I called back in yesterday and the guy suggested that I do not install the update and just bypass it (I didn't like that idea at all but I figured I would give it a try). So now the update updates on it's own and I can't even bypass it. So after a new phone, 5 factory resets and plenty of frustration I still can't receive my notifications on my edge screen.
Please someone help!!
---------- Post added at 09:58 PM ---------- Previous post was at 09:35 PM ----------
"Hi guys. First of all, i registered specifically to tell you of this solution. It's a very frustrating problem, im not sure if it's a bug too...
Ive tried factory reset, clearing cache (all three times, though it's probably a bit useless considering I'm not rooted/flashing custom roms).
As most people realize, this works until you restart the phone or randomly in the middle of the night as the phone goes into deep sleep mode.
I've tried disabling, enabling apps to no avail.
This is the solution my friends...
Go to settings->sounds and notifications -> notifications on lock screen change to show contents.
You may need to restart the phone.
And notification is back.
Im not sure why this is the case (i have fingerprint lock enabled), but i think this is done for privacy purposes. It will be silly if you had notification hidden then it comes up on the edge screen. So when you have notification hidden, the bug is probably that ALL notification is hidden.
Let me know if this works for all of you!"
It worked for me! Hopefully it works for you too! The only drawback is now everyone can see your messages on your lock screen. But at least it's back (sort of).
Click to expand...
Click to collapse
Factory reset did the trick for me...my Edge is working fine from last 3 days
stickybunz said:
I'm not sure what carrier that you are with or if that even has anything to do with it. But I am with T-Mobile and I initially received the update a couple of weeks ago and right after my phone updated I noticed that my messages would no longer appear on the edge screen. Everything else worked just fine except for that. I called T-Mobile and they had me do a factory reset (which always sucks). After the reset the phone worked just fine for a couple of hours then went right back to experiencing the same issue. I called in again and this time they suggested sending me another phone because it sounded like a hardware issue and she also told me that no one else in her department with the same phone had any issues with their phone after the update (how true that was or if she really even asked anyone I don't know). So I called back in yesterday and the guy suggested that I do not install the update and just bypass it (I didn't like that idea at all but I figured I would give it a try). So now the update updates on it's own and I can't even bypass it. So after a new phone, 5 factory resets and plenty of frustration I still can't receive my notifications on my edge screen.
Please someone help!!
---------- Post added at 09:58 PM ---------- Previous post was at 09:35 PM ----------
"Hi guys. First of all, i registered specifically to tell you of this solution. It's a very frustrating problem, im not sure if it's a bug too...
Ive tried factory reset, clearing cache (all three times, though it's probably a bit useless considering I'm not rooted/flashing custom roms).
As most people realize, this works until you restart the phone or randomly in the middle of the night as the phone goes into deep sleep mode.
I've tried disabling, enabling apps to no avail.
This is the solution my friends...
Go to settings->sounds and notifications -> notifications on lock screen change to show contents.
You may need to restart the phone.
And notification is back.
Im not sure why this is the case (i have fingerprint lock enabled), but i think this is done for privacy purposes. It will be silly if you had notification hidden then it comes up on the edge screen. So when you have notification hidden, the bug is probably that ALL notification is hidden.
Let me know if this works for all of you!"
It worked for me! Hopefully it works for you too! The only drawback is now everyone can see your messages on your lock screen. But at least it's back (sort of).
Click to expand...
Click to collapse
coolandroid2 said:
Factory reset did the trick for me...my Edge is working fine from last 3 days
Click to expand...
Click to collapse
So do you guys prefer 5.1.1 over 4.4.4 despite the issues? Are you have any issues anymore?
edo101 said:
So do you guys prefer 5.1.1 over 4.4.4 despite the issues? Are you have any issues anymore?
Click to expand...
Click to collapse
Hi
I am still facing a small issue with the phonebook as if I am scrolling through the contacts for quite sometime, the screen refreshes suddenly and take me to the Homescreen. Other that this no issues at all.
Since updating my Edge 915S ota to 5.1.1 I don't get LTE connection anymore, it only shows 3g.
Can you please advise how I can get LTE/4G back?
Many thanks.
edo101 said:
So do you guys prefer 5.1.1 over 4.4.4 despite the issues? Are you have any issues anymore?
Click to expand...
Click to collapse
I definitely prefer 4.4 version. But that is just me.
coolandroid2 said:
Hi guys
Recently updated my NOte Edge on 11Dec15 to 5.1.1 (699MB update)
It feels so annoying as I am facing a lot of issues in my device after this immature update.
1. Edge screen notifications not working
2. Not receiving any notifications related to whatsapp
3. Battery is draining like anything. 100% at 8am will go down to 20% at 2pm with not much usage
4. Device is heating up
5. Not able to send camera clicked images in whatsapp
Kindly help. Can't wait for an another update to get rid of all these bugs.
Click to expand...
Click to collapse
Well,
1. Factory reset
2. Flash via odin
LP is awful, i would stay on kitkat.

Phone freezes up

Has anyone experienced your U11+ freezing up.
It has happened to me about 3 times.
It generally happens over night while it's charging. I get up one of those mornings and the green light is on, remove the charging cable and I can't wake up the phone. I can't even turn off the phone by pressing and holding the power button to kill the device. The only way is to put it into download mode by simultaneously holding down the vol down key and power key, and then when the menu comes up to select the reboot option to get the phone back to normal.
Has anyone else experienced this or know what could be causing this to happen?
The problem is that I use my phone as my alarm clock, and when it freezes up, my alarm doesn't work.
Any suggestions anyone?
No problem like that until now.
However, noticed sometimes that the my alarm, which is setup for vibration only, only vibrates once and then continues silently alarming until I turn it off.
Happens randomly but still strange. I've to try with another clock app.
That's really odd.
I'm going to turn off the always - on feature and see if I get anymore freezes. I had another one this afternoon.
I'll report back after some time and let you know if there has been no more freezes.
I'm just updating to the latest update 1.23.709.3 and see also how it performs.
I'm a bit concerned about this random freezing that I have experienced since I got this device.
If it persists I may ask for a new one.
globalgpj said:
I'm just updating to the latest update 1.23.709.3 and see also how it performs.
I'm a bit concerned about this random freezing that I have experienced since I got this device.
If it persists I may ask for a new one.
Click to expand...
Click to collapse
I'm still on the October security patch so I'm expecting one for the December period soon I hope.
In regards to your freezes I've not encountered anything like that so far been working flawlessly so far if there is anything I can test let me know
I have the Taiwan version.
If you could try the always-on feature for a couple of days and nights and report back, that would be awesome. However, I selected the option, for always-on to only come on when I moved the phone. (good for night time use especially)
I had my phone in the pocket yesterday afternoon and it froze.
As I stated earlier, I can only restart the phone only by putting it into download mode and reboot from there.
globalgpj said:
I have the Taiwan version.
If you could try the always-on feature for a couple of days and nights and report back, that would be awesome. However, I selected the option, for always-on to only come on when I moved the phone. (good for night time use especially)
I had my phone in the pocket yesterday afternoon and it froze.
As I stated earlier, I can only restart the phone only by putting it into download mode and reboot from there.
Click to expand...
Click to collapse
I have been using the AOD since I got the phone yesterday. Not a single freeze
Galactus said:
I have been using the AOD since I got the phone yesterday. Not a single freeze
Click to expand...
Click to collapse
Thanks for letting me know.
I guess I can rule that feature out as a probable cause.
It must be some other app that's causing this issue. But it's a pain to go through the process of finding out which one.
globalgpj said:
Thanks for letting me know.
I guess I can rule that feature out as a probable cause.
It must be some other app that's causing this issue. But it's a pain to go through the process of finding out which one.
Click to expand...
Click to collapse
Yeah trial and error isn't fun. I'd probably factory reset though and see if it happens with barely any third party apps installed.
globalgpj said:
I have the Taiwan version.
If you could try the always-on feature for a couple of days and nights and report back, that would be awesome. However, I selected the option, for always-on to only come on when I moved the phone. (good for night time use especially)
I had my phone in the pocket yesterday afternoon and it froze.
As I stated earlier, I can only restart the phone only by putting it into download mode and reboot from there.
Click to expand...
Click to collapse
I have the HK model I think and I had the AOD when I first got it, set to motion and nothing has happened to my phone in regards to freezing fingers crossed. I have disabled it for the moment as I noticed a greater battery usage overall, I believe between 9-10% overnight and only 2% when I had it disabled.
Hopefully you find the problem otherwise see if you can get it replaced...
Since not using the always-on feature, I don't have any more freezes. Must be some conflict with the alarms and always-on. Can't see what else could be causing those freeze ups.
My phone surprisingly just froze up yesterday. But at least it's been a long while since not having the always-on feature enabled. With always-on enabled, it seems to have happened every day.
The issue I have most about this, is missing that important call when I haven't realised that the phone is frozen, because sometimes I don't pick up the phone for hours.
I had to do a complete fresh install from scratch and I have no more issues. I believe all my issues came from using HTC's transfer tool when going from u11 to u11+. Importing all the settings features using the Transfer Tool has caused issues. I'll never use this tool again.
All good now.

Question AOD and screen wake on notifications stopped working

Hi all!
I've been searching for a solution for some time but couldn't find any.
Always On Display stopped working on my Pixel 6a. It's all turned on in the settings but it simply doesn't work. It works only in those cases:
1. When device is rebooted into an Airplane mode
2. When device is rebooted into the Safe Mode
3. When device is rebooted but not unlocked for the first time
There are also no notifications displayed so screen wake on notification doesn't work. Same story as above.
I thought there is some app blocking it but couldn't really figure out which, I tried to disable many of them but none helped.
I did a factory reset once but issue came back after few days.
I seriously have no idea what might it be. Hope someone here might have had similar problem and found a solution.
Thanks!
Czarls said:
Hi all!
I've been searching for a solution for some time but couldn't find any.
Always On Display stopped working on my Pixel 6a. It's all turned on in the settings but it simply doesn't work. It works only in those cases:
1. When device is rebooted into an Airplane mode
2. When device is rebooted into the Safe Mode
3. When device is rebooted but not unlocked for the first time
There are also no notifications displayed so screen wake on notification doesn't work. Same story as above.
I thought there is some app blocking it but couldn't really figure out which, I tried to disable many of them but none helped.
I did a factory reset once but issue came back after few days.
I seriously have no idea what might it be. Hope someone here might have had similar problem and found a solution.
Thanks!
Click to expand...
Click to collapse
Would you be down to try flashing a custom ROM?
I've read in another thread not long ago someone saying their Tap to Wake randomly stopped working. We narrowed it down to an issue with the proximity sensor (so the phone thought it was in a pocket/covered, therefore didn't let Tap to Wake work, he had to use the power button to turn the screen on). He then flashed a custom ROM (it was LOS, I think), and that solved the issue for him.
I've also had some issues with the stock ROM, flashing a non-factory one solved all of them
If you want to keep on using the factory ROM, you might wanna try using the Android Flash Tool instead of just factory resetting to make sure no corrupted settings can live on.
Lada333 said:
Would you be down to try flashing a custom ROM?
I've read in another thread not long ago someone saying their Tap to Wake randomly stopped working. We narrowed it down to an issue with the proximity sensor (so the phone thought it was in a pocket/covered, therefore didn't let Tap to Wake work, he had to use the power button to turn the screen on). He then flashed a custom ROM (it was LOS, I think), and that solved the issue for him.
I've also had some issues with the stock ROM, flashing a non-factory one solved all of them
If you want to keep on using the factory ROM, you might wanna try using the Android Flash Tool instead of just factory resetting to make sure no corrupted settings can live on.
Click to expand...
Click to collapse
I would say it does not have anything in common with the proximity sensor since it works fine with airplane mode turned on. I want to stay with the factory ROM. Maybe it's an issue that will be fixed any time soon?
Czarls said:
I would say it does not have anything in common with the proximity sensor since it works fine with airplane mode turned on. I want to stay with the factory ROM. Maybe it's an issue that will be fixed any time soon?
Click to expand...
Click to collapse
Why do you ask for advice if you just want to "wait for it to get fixed"?
If you've done a factory reset already, it's not a hassle re-flashing the factory ROM (since you already have your data backed up).
Fwiw, the guy with the proximity sensor issue also had it sometimes work and other times not, much like your issue
Lada333 said:
Why do you ask for advice if you just want to "wait for it to get fixed"?
If you've done a factory reset already, it's not a hassle re-flashing the factory ROM (since you already have your data backed up).
Fwiw, the guy with the proximity sensor issue also had it sometimes work and other times not, much like your issue
Click to expand...
Click to collapse
I'm trying to figure out if it's a software issue in a ROM or some applications impact..

Categories

Resources