Alright,
Phone: Nexus 5 2013
Android: 5.1.1
Country: Canada
So I've started to get a lot of issues on my Nexus 5 that I ordered back in November 2013 (when it was released) and they are too big to be left alone. If I cannot fix them, I'll have to buy a new cellphone and there's none that interest me right now, nor that I want to change my current Nexus 5.
Issues:
My Nexus 5 doesn't connect to my cellular network anymore. I'll stay on "No service" and refuse to connect to any Operator Network stating that the network is unavailable at the moment, even thought it is. Sometimes, it'll connect to the network for 15 to 30 minutes, before losing it for the next 8 hours.
It becomes hot really, really quick randomly. The upper back part of it becomes hot, and according to the Nexus 5 architecture, the battery isn't even located there so I don't know what could make it heat up like that. This happens even without it being charged, and without me using it a lot (games, apps, etc.)
The phone will randomly restart for no reason, and sometimes stay stuck on a "boot loop" (Starting apps X of Y... before restarting).
The vibrate mode is messed up. It'll vibrate every 30 seconds for a notification (email, Facebook, SMS, etc.) despite the fact that there's nothing, absolutely nothing. Right now I disabled the vibration/sound mode to avoid that issue.
The battery gets drained really, really fast. Like overnight, while not being used it'll fall from 100% to 5%. It never used to do that. When I don't use it overnight, it would lose maybe 20%, even less than that. It started recently as well.
All these issues were present in past versions of Android, starting at 4.4 so I doubt the version is in cause here, but it's still a possibility I guess.
I got my SIM card changed for a brand a new one, troubleshooted the phone with everything I could find online before giving up and restoring it to it's default settings, but the issues are still present. I don't know what I should check anymore. If you have any comments, experiences or solutions I could try to solve my issues, please let me know since at this point I'll most likely try all of them. Also, if you need more information on my phone, system, etc. let me know as well.
Thank you.
Is your phone stock/rooted etc?
Sent from my Nexus 5 using Tapatalk
There is a recognised problem with the Nexus 5 that a dead battery can kill something in the radio functionality. Since you have so many problems your best bet is to start with the software - a full refresh of the ROM. It might be worth waiting a few days for the release of Android 6.0 which is supposed to be coming in the next week (anything from 29th September to 5th October, but who knows...?). If you can't wait, save whatever you want from the device and install preview 3 MPA44I - it works very well on my N5, and since I'm not using it as my daily phone (I have a Nexus 6) the standby battery life is amazing. At the moment it shows 76% with 13 days 12 hours left.
firemaned said:
Is your phone stock/rooted etc?
Sent from my Nexus 5 using Tapatalk
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Click to collapse
It used to be rooted, but it's not anymore. Any way I can make sure that it's rooted or not? When I used the SuperSU app back then I realized at some point that it wasn't rooted anymore (it was telling me that this app can only be used on rooted devices). I think the bootloader is unlocked because when I open my device, it shows me the little lock icon, but it's open (unlocked). Also, it's freshly reset to factory default (from yesterday).
dahawthorne said:
There is a recognised problem with the Nexus 5 that a dead battery can kill something in the radio functionality. Since you have so many problems your best bet is to start with the software - a full refresh of the ROM. It might be worth waiting a few days for the release of Android 6.0 which is supposed to be coming in the next week (anything from 29th September to 5th October, but who knows...?). If you can't wait, save whatever you want from the device and install preview 3 MPA44I - it works very well on my N5, and since I'm not using it as my daily phone (I have a Nexus 6) the standby battery life is amazing. At the moment it shows 76% with 13 days 12 hours left.
Click to expand...
Click to collapse
I already did a Factory Reset on my phone yesterday, so I guess I don't have to do another one? Right now, if I follow what you just told me, I should wait until the release of Android 6.0 (M) and upgrade to it then see if it solves my issues. I just hope that it won't take a long time to be pushed to my phone like it was with Android 5.0. Or your other solution is to flash the latest preview for Android 6.0 (M) on my phone and see how it goes, right?
If you've restored a ROM and lost root, and are back to 100% stock Android, then as far as I know the Android 6 upgrade will be provided over the air (OTA) and will work fine. Whether it resolves your problems is a different question. I myself tried everything to make my radio work again after the battery died, and eventually contacted Google, who were honorable enough to send me a replacement (refurbished, but effectively as good as new) which works perfectly.
dahawthorne said:
If you've restored a ROM and lost root, and are back to 100% stock Android, then as far as I know the Android 6 upgrade will be provided over the air (OTA) and will work fine. Whether it resolves your problems is a different question. I myself tried everything to make my radio work again after the battery died, and eventually contacted Google, who were honorable enough to send me a replacement (refurbished, but effectively as good as new) which works perfectly.
Click to expand...
Click to collapse
That was my original plan. I called the Play Store support this week and they told me that my phone was elligible for a replacement till April of 2016. I found that weird because it would make it a 2 years and a half guarantee but at least I had my backup plan in mind. Then I called today to order a replacement and the guy told me that my guarantee expired back in November 2014 (1 year after I bought my Nexus 5, which made sense) so now I'm stuck with this one. I don't know why, but since this morning (after creating this thread), the cellular network cameback. It still drops sometimes but only for a few seconds and if not, I enable/disable the Plane mode to make it connect again. However, the battery drain, phone heat, random restart and messed up vibration issues are still present. I can deal with them however until Android 6.0 (M) gets released. The most important thing was the cellular network. We'll see tomorrow how it goes. Still awaiting tips and tricks for my other issues if anyone have some.
For the battery draining issue, I think I have the paid version of Greenify somewhere and was thinking of using it to see if it helps, even though I didn't have that issue at the beginning.
Instead of a factory reset you should try using fastboot to flash the factory image for a fresh start.
Sent from my Nexus 4 using XDA Free mobile app
CalculatedRisk said:
Instead of a factory reset you should try using fastboot to flash the factory image for a fresh start.
Sent from my Nexus 4 using XDA Free mobile app
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Click to collapse
And I imagine that the factory image is still present on the device? This is what I find weird, because when I "reset" my factory to defaults, it restores it to Android 5.1.1 even though the device came with 4.x. I come from the computer field, and a Factory Reset on a computer uses the manufacturer's image present on the CD, DVD, USB or partition given with the computer to reinstall the original OS that was present on it and the OEM software as well. If the computer was eventually upgraded to Windows 8.1 and came with Windows 7, Windows 7 will be restored, not Windows 8.1. So I can understand now that a "Factory Reset" doesn't really return the device to its factory state, right?
I would guess that you've had an OTA update to 5.1.1? You would have had to actively accept it - it doesn't install itself automatically. The factory image isn't (as far as I'm aware...) on the device, it just resets components back to default values - I may be wrong about this. There's obviously no way that a Kitkat device could mysteriously upgrade itself to Lollipop in any other way than a deliberate flash or an OTA update.
I use Greenify myself and it appears to do what it claims, but I wonder if it will become unnecessary when the new Doze function comes in with Android 6. Maybe the two will complement each other for optimum battery life. Any experts out there that can comment?
You mention that it's the upper back that becomes hot - I'm guessing that this is where the processor is. Mine does the same if it's running under load - for example when taking a TWRP backup. And anything that's creating heat has to get its energy from somewhere, hence the battery drain. If there is a rogue app that's running even when you're not using the phone Greenify might kill it - worth a try.
And final comment (for the moment... ) - the padlock with the gap means that your bootloader is unlocked, but doesn't mean that the phone is rooted. It does however mean that the phone can accept new ROMs and can be rooted.
dahawthorne said:
I would guess that you've had an OTA update to 5.1.1? You would have had to actively accept it - it doesn't install itself automatically. The factory image isn't (as far as I'm aware...) on the device, it just resets components back to default values - I may be wrong about this. There's obviously no way that a Kitkat device could mysteriously upgrade itself to Lollipop in any other way than a deliberate flash or an OTA update.
I use Greenify myself and it appears to do what it claims, but I wonder if it will become unnecessary when the new Doze function comes in with Android 6. Maybe the two will complement each other for optimum battery life. Any experts out there that can comment?
You mention that it's the upper back that becomes hot - I'm guessing that this is where the processor is. Mine does the same if it's running under load - for example when taking a TWRP backup. And anything that's creating heat has to get its energy from somewhere, hence the battery drain. If there is a rogue app that's running even when you're not using the phone Greenify might kill it - worth a try.
And final comment (for the moment... ) - the padlock with the gap means that your bootloader is unlocked, but doesn't mean that the phone is rooted. It does however mean that the phone can accept new ROMs and can be rooted.
Click to expand...
Click to collapse
I did have an OTA update to 5.1.1, yes.
And I talked to one of my friend who's really into phones (used to work for Bell and he's usually the person I go to whenever I have issues with my cellphone), and he suggested me to wait until Android 6.0 comes out, and then to fastboot it on my Nexus 5 since OTA updates can be buggy sometimes. I could actually fastboot the phone right now (well tonight) with Android 5.1.1, but if Android 6.0 is to come out next week (or the one after), it might worth the wait, depending on whether or not I can keep the cellular network working. Otherwise I would have to go through 2 flashboots in 2 weeks and I can't really be bothered to do that
And I don't know where the CPU is in the Nexus 5 (I could look it up) but the zone where the heat is isn't where the battery is so there's that. However, my friend told me that the fact that my cellular network isn't working could explain why the battery is being drained so fast, but can't explain the vibrate mode and random restarts issues.
I was having battery issues on Stock ROM, but now I am using CM12.1 so battery is not draining very fast.
When I am inside my home or in some other house or building, the network disconnects very often. However, if I am outside, the network works pretty well.
The notification LED, when being configured using CM12.1 settings, shows blue color on green color selection and green color on blue color selection.
I had some of the same problems with my phone, it would reboot randomly throughout the day. With mine if I charged it overnight with it off when I turned it on in the morning it would only be at 85%. I ended up contacting LG and I paid $170 to get it fixed, they have replaced the mainboard twice so far. After the second time it had no issues, and that lasted a couple months but I have sent it back again to be fixed. If you bought the phone on a credit card they usually extend the warranty by a year, that's what I did, filed a claim and they sent a cheque for the repair cost, very simple actually. But I suspect it might be the same problem as mine, some hardware issue, especially if you've reset the phone.
Just for info, the CPU is indeed at the top rear of the phone, so this is undoubtedly where the heat is coming from.
https://www.ifixit.com/Teardown/Nexus+5+Teardown/19016 - see step 11 saying "The Quad-core, 2.26 GHz Snapdragon 800 SoC is layered beneath the RAM".
I reckon it's a rogue app, which I hope isn't a system app, running wild - a system app will be hard to cure.
A ROM refresh is probably a good place to start, and if you can wait for Android 6.0 then why settle for less...
Wiped my os on nexus 5 trying to install nethunter only comes on in twrp. very new to this be easy on me ive previously installed a vm lab with kali linux.
I have downloaded adb and fastboot
Using winace . Before this my pc would not recognize my device, "no drivers". But now it shows up on the pc control panel as active and found
However snap pea still cant find drivers although now it says are you fornatting your phone with only one option "yes" then it just dissappear. ... but before I downloaded adb, fast boot ... snap pea was simply saying no drivers found.... Please help. ..thank you.
Sent from my GT-I8190 using XDA Free mobile app
Here's an update on my situation: the cellular network is back at both my house and my workplace. The way it works, it seems that it takes it a day to "adapt" itself to the location and then gives me network. So at first after the Factory Reset, I didn't have network at my house, the day after I did. Now, when I went to work on Monday I didn't have network, but when I did on Tuesday, I did. My job is an hour of road away too, and at some places on the road I don't get any network, but it happens less and less as I travel back and forth.
The random restart and overheating issue are still present however. I didn't test the notifications (on vibrate) but I will soon. As long as I have my cellular network, I don't care about the other issues, until Android 6.0 (M) gets released and I fastboot it on my phone.
Now, since I bought my Nexus 5 using a MasterCard, I remembered that they have a promotion which double the guarantee on electronics (up to a 1 year), which means that I have a 2 years guarantee on my phone. So I called LG, and they have a promotion right now, $150 to get my phone repaired by their tech center IF it can be repaired. If they can't, they send it back and gives me a 50% refund (around that number).
My current plan of action is to wait for Android 6.0 (M) to get released, flashboot it on my phone and see how it goes from there.
Thank you for all the replies so far, they really helped me and still help me today
Good luck man. Keep us updated.
Sent from my Nexus 4 using XDA Free mobile app
Alright so, I fastbooted Android 6.0 on my Nexus 5, and it seems to have done the trick. I have network everywhere now, even on the road. I still lose it from times to times (a few seconds only), but this is a "normal" behavior considering the carrier I have. The notification issue is also gone, and so does the restart issue since I didn't have it once so far. But I only fastbooted it yesterday evening so it might be too soon to say that.
Now, I still have the "overheating" issue, but it could be from me playing Fallout Shelter, I really don't know. I used to play Clash of Clans alot, and graphically speaking, I think it's more demanding than FS, but I never had that overheating effect before. One thing I noticed however is that after fastbooting Android 6.0, my battery drops real fast, even when idle. I thought that Android 6.0 was supposed to improve the battery life. I'll try to see what process, app or activity is taking the most juice out of it, but I'm sure this isn't normal.
Alright so it took me an hour to go from my house to my workplace, and my battery went from 34% to 12%, while being on standby. This isn't normal I guess. I'll need to charge it to 100% once, and then use the Battery setting to see what's taking all the juice.
Might have spoke too soon. When going to work today, I went in a room where there's usually no signal (or the signal is very weak), and lost the network. It's normal in that room so I didn't pay much attention to it, but now I'm not able to get back on the network. Even searching for the Network Operator fails. Sigh, it really looks like I'll have to send it to LG for repair. I guess I need to fastboot it first to erase all my data, because they need to use my phone to test the repairs they make?
Related
So I got my XT720 a few days ago and am loving it. Two things though:
1) I've had to do a quick reset (take out battery) about 4-5 times in the same amount of days. What happens is sometimes the screen will go blank (or when I press the on button all that will happen is the 4 buttons at bottom of phone will light up). Screen/phone becomes unresponsive and only way to get back to normal is to take out battery. I'm pretty sure that every time this has happened has been right (or shortly) after me downloading something on my phone (i.e. putting on a new wallpaper, or a song). Anyone have this happen to them?
2) I don't want to root or put on Dexter's ROM just yet. The reason for this is because a) I just got my phone and I don't want to void the warranty until I know everything works with no issues b) I'd rather wait for the complete/fully polished version of the ROM - I'm in no hurry right now, this phone is a big big upgrade from my previous phone even without 2.2.
Anyways, the point is, I'm pretty sure my phone isn't running with the 720MHz update right now and is running at 550. I want to put on that update to make my phone faster while I wait to root. However, whenever I go to - about phone - check for system updates - and click on that, it always tells me "Server unavailable. Try again later.". Been trying for the past few days and no luck. How can I get the 720MHz update (without rooting - at this point)?
Thanks
If the screen doesn't come on when you turn on the phone, you may have a defective one. My first XT720 was a dud right out of the box. I had to take it back to the Cincinnati Bell store and get it exchanged. I've heard of other people having similar experiences with the phone not turning on. Take it back. If they give you any crap about it, just tell them that the Motorola tech from their forums told you to take it back. This adds a bit of validity to the problem and may make it an easier transaction.
Nah, it works fine for the most part. Turns on and off and runs just fine normally. But my issue is I've just had it basically freeze up 4-5 times in the past week (noticing a possible connection to me downloading things).
I would think your phone is running at 720mhz. I believe the European / Asian versions were originally 550mhz & had an ota udate to the 720 level. You could download Android System Info or Elixer to check it out though.
I would also agree with reverendkjr, it the phone is acting funky take it back & get a replacement.
The XT720 from Wind is 720mhz with stock firmware, the only 550mhz was Korean version AFAIK, maybe some Euro versions.
As for the screen, you may want to try doing a factory reset on your phone. If it persists after that take it back to Wind for a replacement, had my wife's XT720 replaced due to a microphone problem.
R-D said:
The XT720 from Wind is 720mhz with stock firmware, the only 550mhz was Korean version AFAIK, maybe some Euro versions.
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Click to collapse
Oh? I figured it might be at 550 since going back to homescreen - it reloads pretty often (thought 720 wouldn't do that), though it does run snappy enough in all other areas.
As for the screen, you may want to try doing a factory reset on your phone. If it persists after that take it back to Wind for a replacement, had my wife's XT720 replaced due to a microphone problem.
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Click to collapse
Be a bit of a pain to factory reset at this point. The problem isn't terribly disruptive at this point. Doesn't happen often enough to really bother me and restarting is quick. If it does continue and become frustrating I may consider factory reset. I just was wondering if anyone else experienced this.
WIND would give me a replacement at any time (within the year) if I told them about this issue? (Kind of hard to prove since it happens at it's own whim. Don't want to seek a replacement just yet anyways - not unless it continues and is an annoyance)
Just put a call into support so they have a record of the problems, explain to them you cant reproduce the problem, but it is a brand new phone and should not be doing this regardless.
They will suggest the reset to see if the issue persists, but you can decline at this time and at least get the issue logged so you have a better chance of replacement in the future.
Keep in mind though, within 14 days they will replace with a new phone, beyond that you may get a used one.
I can't imagine just ignoring a problem with a new phone like that. Especially since you have the ability to have it replaced for free.
Heck, I took a phone back once because it had ONE dead pixel on the screen. When the girl looked at me and said "Really?" I said "Hell yes, I just bought this damn thing and I want it to be PERFECT!"
you need to setup the APN to connect to 3G to get your 720 upgrade from OTA (if purchased unlocked Euro or Asia models)
if it's a Wind XT720 it should already be on 720
reverendkjr said:
I can't imagine just ignoring a problem with a new phone like that. Especially since you have the ability to have it replaced for free.
Heck, I took a phone back once because it had ONE dead pixel on the screen. When the girl looked at me and said "Really?" I said "Hell yes, I just bought this damn thing and I want it to be PERFECT!"
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Click to collapse
Yeah, I suppose that's true. If it happens again I'll look into getting it replaced.
Thanks for the help guys.
my XT711 has done the "blank screen a few times also and I have to remove the battery to reset it. Very strange thing, but I have had the phone for only a few days so im gonna see what its gonna do first cause sending it back to china is a pain in th butt.
Didn't seem to have this problem when I first put Mango on but now it seems to be happening everyday. What's basically happening is my data connection just seems to disappear. 3G shows fine and SMS's come through, but I can't get on the internet, Twitter or Facebook at all.
The only way of fixing it is to pull the battery for a few seconds and then boot it back up. Flight mode doesn't fix it, nor does trying to change the carrier.
Anyone else had the same issue? Can see myself going back to NoDo unfortunately
Same issues here. Everytime the phone goes to 3G (or even G) it seems to loose data connection. Means no browsing, no bing maps, no syncing whatsoever...the same thing happened to me with NoDo, so I'm going to stay with Mango beta. Switching to flight mode and back usually fixes the conncetion though.
Reverted back to NoDo and data seems to be fine again (fingers crossed). It started to get worse, to the point where I'd only be able to get data for a few hours before needing to pull the battery.
DagsJT said:
Didn't seem to have this problem when I first put Mango on but now it seems to be happening everyday. What's basically happening is my data connection just seems to disappear. 3G shows fine and SMS's come through, but I can't get on the internet, Twitter or Facebook at all.
The only way of fixing it is to pull the battery for a few seconds and then boot it back up. Flight mode doesn't fix it, nor does trying to change the carrier.
Anyone else had the same issue? Can see myself going back to NoDo unfortunately
Click to expand...
Click to collapse
I had this on mine. Worked out that you have to select your phone provider's network explicitly in 'Settings' - Cellular' or 'Mobile Network' (if in Europe). If you use 'Automatic', it looses the data connection quite a lot...
Hope this helps!!!!
Just updated to Mango a week ago - Official via Zune.
Hadn't noticed it till today but I went on a long trip today and saw that after 20 mins or so my emails had stopped syncing. Only thing to get the connection back was a soft reset.
Seems after an hour or so it drops the data connection, and even though it is displaying a G/E/3G/H the connection isn't actually active.
This is a major issue... I can't be resetting my phone every hour!
I wonder if it is an issue with the roaming switch between Orange and T-Mobile because from what i've read it only really seems to be happening to people on Orange or T-mobile with the Omnia 7.
Another reason this is going to be my first and last Samsung device! Roll on Nokia.
Upgraded to official Mango and still getting the same problem, needing to pull the battery and boot it back up to get data running again.
Will try geddeeee's suggestion.
DagsJT said:
Upgraded to official Mango and still getting the same problem, needing to pull the battery and boot it back up to get data running again.
Will try geddeeee's suggestion.
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Click to collapse
I tried this but it didn't seem to help. I'd be curious to see if it fixed the problem for you though.
I now know of at least 4 people on Orange with the Omnia 7 now suffering this problem.
Nope, doesn't work. This is ridiculous and kinda makes the phone useless as a smartphone if it keeps losing its data connection every hour. Not very happy at all.
DagsJT said:
Nope, doesn't work. This is ridiculous and kinda makes the phone useless as a smartphone if it keeps losing its data connection every hour. Not very happy at all.
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Click to collapse
Likewise. It renders the phone more or less useless. May as well have a dumb phone.
I hard reset mine 2 days ago and haven't installed or changed anything on it yet to see if it happens. I haven't been to an area where i'd lose reception yet though so i'll see if it helps.
As an aside some other problems i was having with mango have been solved with a hard reset. Improved battery life, voice to text is putting punctuation in properly now (before it would put spaces like "don ' t"). My lock screen doesn't have lag displaying the time and calendar info any more. That's what i've noticed so far at least.
May be worth trying as it seems that the update didn't seem to install properly for me.
Freypal said:
Likewise. It renders the phone more or less useless. May as well have a dumb phone.
I hard reset mine 2 days ago and haven't installed or changed anything on it yet to see if it happens. I haven't been to an area where i'd lose reception yet though so i'll see if it helps.
As an aside some other problems i was having with mango have been solved with a hard reset. Improved battery life, voice to text is putting punctuation in properly now (before it would put spaces like "don ' t"). My lock screen doesn't have lag displaying the time and calendar info any more. That's what i've noticed so far at least.
May be worth trying as it seems that the update didn't seem to install properly for me.
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Click to collapse
I'll do a reset on mine now and see how it goes.
Edit: Still got the time lag when turning the phone on.
DagsJT said:
I'll do a reset on mine now and see how it goes.
Edit: Still got the time lag when turning the phone on.
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Click to collapse
After updating to mango mine was taking an age to boot up. sometimes as much as 2 minutes and it happened several times where it actually just froze completely with a black screen and just the battery indicator displaying.
I havent had a reason to reboot it yet so not sure if thats changed.
I was suffering the disappearing keyboard as well but so far touch wood. that hasn't happened yet either.
Well, tonight I went off for a run through the forest where i knew i would lose reception.
Sure enough when i got back to my car my data connection had died "email last update 39 minutes ago" or whatever.
Needed a soft-reset to get working again. So hard-resetting the phone hasn't solved this. I'm getting stupid battery level problems too, had this for a while now. When the phone is on it will show around 30% battery, after a soft reset it comes up with battery critically low.
Getting fed up with this now. If i return the phone I'm pretty sure that the same problem will be present as it's software related. All it means is my phone is more or less useless now.
Well I thought the hard reset had done the trick. Had emails coming through right up until I went to bed and turned on flight mode. Just trying to access data now and it's not working again.
Nokia's phone announcement and release can't come soon enough.
DagsJT said:
Well I thought the hard reset had done the trick. Had emails coming through right up until I went to bed and turned on flight mode. Just trying to access data now and it's not working again.
Nokia's phone announcement and release can't come soon enough.
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Click to collapse
I was genuinely gutted when i saw it wasn't working. It lasted two days and I thought it was fixed too. I don't know if it may have made it slightly better though...
I'm due an upgrade the start of next year. Like you say it can't come soon enough. I really love the OS, Mango is great but it seems Samsung have managed to ruin it again.
Nokia for me for sure.
I'm convinced this is an issue between the Software and the Orange network. Something either Samsung or Orange should have picked up during the testing phase so I can't see a replacement device being any better.
I can either sell it and get around £160 or so towards a new phone, or change supplier. I could go back to GiffGaff but O2 doesn't give 3G in my workplace and the other suppliers are too expensive for what I'm after.
The problem waiting for Nokia's phone is that I'm not going to have the money to buy a brand new Nokia outright and I don't want to get tied into a 18/24 month contract as I'm quite happy on my 30-day rolling contract.
Decisions...
DagsJT said:
I can either sell it and get around £160 or so towards a new phone, or change supplier. I could go back to GiffGaff but O2 doesn't give 3G in my workplace and the other suppliers are too expensive for what I'm after.
The problem waiting for Nokia's phone is that I'm not going to have the money to buy a brand new Nokia outright and I don't want to get tied into a 18/24 month contract as I'm quite happy on my 30-day rolling contract.
Decisions...
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Click to collapse
Tough call. There is always the possibility that a "Samsung Update" will be pushed out in the near future that could solve this. Between Nov 2010 and now i've had 5 updates to this phone so it's at a rate of around 1 every 2 months. And one of those was a firmware update only. It could be that it is simply a radio software issue and a new rev. could resolve it.
For my part i have insurance with Orange so they have already agreed to take the phone back and replace it. I know from past experience if i have the same fault with the phone 3 or 4 times they offer a different hand set in exchange. So conceivably if i keep sending them back i could get a Mozart or Radar i would guess.
The problem with that would be that i'd have to keep re-setting up new phones at a rate of around once a week and that's a whole world of hassle
Just out of interest, did your Omnia 7 have any Samsung apps prior to upgrading to Mango?
I've forced my Omnia 7 to upgrade to Mango via the Zune trick so I'm not sure I'll get any Samsung updates as I'm using a stock Microsoft rom as opposed to a Samsung version. Samsung haven't even released their version of Mango yet, have they?
DagsJT said:
Just out of interest, did your Omnia 7 have any Samsung apps prior to upgrading to Mango?
I've forced my Omnia 7 to upgrade to Mango via the Zune trick so I'm not sure I'll get any Samsung updates as I'm using a stock Microsoft rom as opposed to a Samsung version. Samsung haven't even released their version of Mango yet, have they?
Click to expand...
Click to collapse
Well mine wasn't forced - i updated when zune prompted me to. I did have some Samsung stuff installed prior. Now app is broken but that's affecting everyone.
When i hard reset none of them were pre-installed though.
Out of interest has your device been working better in any way since hard resetting like mine has?
Freypal said:
Well mine wasn't forced - i updated when zune prompted me to. I did have some Samsung stuff installed prior. Now app is broken but that's affecting everyone.
When i hard reset none of them were pre-installed though.
Out of interest has your device been working better in any way since hard resetting like mine has?
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It kinda feels like it is actually running better, to be honest. Internet (when it works) seems to draw the pages quicker as well as loading quicker, it feels smoother between transitions of apps so I think the hard reset has helped to some degree.
I've also got a "Help+How-to" app on there which I didn't have before the hard reset.
It'd be nice to have constant data access though I'm not holding out much hope for any updates to the OS from Samsung or Orange to fix anything up either.
DagsJT said:
It kinda feels like it is actually running better, to be honest. Internet (when it works) seems to draw the pages quicker as well as loading quicker, it feels smoother between transitions of apps so I think the hard reset has helped to some degree.
I've also got a "Help+How-to" app on there which I didn't have before the hard reset.
It'd be nice to have constant data access though I'm not holding out much hope for any updates to the OS from Samsung or Orange to fix anything up either.
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I'd noticed that Help and How to app as well.
Yeh I'm not really hopeful One question... are you signed up for Orange's Everything Everywhere thing? IE does your phone occasionaly switch to Orange-T-Mobile ?
Just got my third G2x from T-Mobile. I'm running LauncherPro. I must have done something wrong because I backed up to SD card but after installing new phone it gave me an error reading SD card. I had to reset everything!
Anyway, I got a 2nd replacement (this is number 3 phone) because the 2nd one continued to have the random reboot issues.
This one is different from the other two. The icons in the top bar are smaller and the GPS signal button is different. Could this be an upgraded software?
It states Android 2.3.3, kernel version 2.6.32.9 and Software version LG-P999-V21e
Trouble is, this phone is way worse than either of the first two! I think only 1 reboot so far (1 day) but 3 times now after the phone sleeps I have to remove battery to turn it back on! And it will not allow me to mount the phone as a USB. Sometimes the message appears to turn on USB but it will not work. Touching the screen does nothing. Then the screens start to rapidly change.
Looking like number 4!
What other programs have you installed? These types of issues are almost always apps and not the OS or the hardware. The fact you are having similar problems with three phones seems to indicate that even more. Stop blaming the device and figure out what you are doing to it to screw it up.
Try installing the GB drivers to your computer via LG. That's what I had to do to get my phone to mount.
Powered by a G2x
jboxer said:
What other programs have you installed? These types of issues are almost always apps and not the OS or the hardware. The fact you are having similar problems with three phones seems to indicate that even more. Stop blaming the device and figure out what you are doing to it to screw it up.
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I agree. "I went through 8 G2x's and all of them did the same thing after I restored my backup..."
Also, get off the stock firmware as it is absolutely unstable (Sleep of Death (SOD) and resets). I've been running MIUI since mid-August and haven't had 1 reset or SoD. Most CM7 nightly builds are good but a few will cause issues. Look at the stable version of CM7 or Weapon.
player911 said:
I agree. "I went through 8 G2x's and all of them did the same thing after I restored my backup..."
Also, get off the stock firmware as it is absolutely unstable (Sleep of Death (SOD) and resets). I've been running MIUI since mid-August and haven't had 1 reset or SoD. Most CM7 nightly builds are good but a few will cause issues. Look at the stable version of CM7 or Weapon.
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The stock Gingerbread firmware is absolutely rock solid. I have been running it since it was released and have had zero problems. The only change to the system is that I rooted it. If I install an app that gives me the slightest trouble I uninstall it immediately. There is nothing wrong with the GB rom as LG delivered it. The Froyo rom did have problems, but the GB rom is very good. Many of the custom roms are based on it and just have hacks and tweaks. Very few are compiled from source like CM is.
Update to Phone
First, let me say that T-Mobile Customer Service is great! Every time I call or visit the store they are friendly and try their best to help me.
I called T-Mobile and explained the issues on this phone, as one person wrote above the "SOD". She walked me through a bunch of steps, and I'm fine with that, I understand she has to be sure i have done all the typical troubleshooting. She confirmed that the new one had GB.
She is sending phone number 4 out today. Meanwhile she said go by the store to have them check the battery, just in case. I did that, it was kind of funny. Gal says, no need to test it, I'll just grab a new one. She comes back and inserts new battery, "There ya go, brand new battery". Ah, Miss, I say, it won't turn on now. "No, that can't be, its a new battery". She finally went and got me yet another new battery!
Hopefully this 4th phone will do the trick.
As for the apps, maybe I do need to uninstall some, but it seems like what I have are all mainstream apps:
Launcherpro
Beautiful Widgets
Touchdown Pro
Pure Calendar
Juice Defender
Batter Monitor Widget (free edition)
All of the above are paid apps too, not free versions (except Battery Monitor).
Any thoughts, known issues on these?
Thanks!
All those are pretty common apps, none of which I've had trouble with. Juice defender has been a cause of connectivity, etc issues for some people, but works fine on all my devices.
If I were you I would ***** until they replaced it with a Sensation, Amaze, SGS2, etc. I've seen so many people with 3,4,5,6 replacements on this board....why? As much as I like the form factor, the G2x is not worth 4 replacements. NO product is worth 4 replacements. Needing to have a product replaced is one thing, having to replace the replacement, or more, is ridiculous. Fool me once....
At what point do you say, "wow screw this POS." 4 replacements is a company jacking you around. I got lucky with a mostly mint G2x on launch day. Had it had issues I would have replaced it, beyond that..... the G2x is a nice phone, but there is absolutely zilch nada NOTHING special enough about it to deserve 4 replacements.
I don't mean to sound like a douche or harsh or anything. I just don't get why this is a recurring theme on this board. Would you do this with a pair of jeans, or with a TV, or with tires? No. The product sucked the first time, why repeat the experience?
I hear ya Adamhart. On the phone with CS today I asked this very question. She said I was not eligible for a different pone ... yet. She indicated that x number of returns within 90 days usually trips the option. First sign of trouble on number 4 and I will be calling. When the phone is working I like it, but I'd happily trade it for something else.
Thanks for the note on Juice Defender, I noticed on another thread some issues so for the moment I have it turned off.
Fouth Phone Arrived
So number 4 arrived next day. I set it up. Such a pain to have to reinstall everything. So far all is good. The battery life is not improved but one day later with no reboots and it starts up without a problem (no sleep of death!).
So far so good.....
I' ve been using an extended battery for a few months now and its been great. No reboots or SOD issues.
Couple of weeks ago I insert the stock battery. Within the hour I have 1 freeze up and 3 SOD! That stock battery is defective. Its been the cause of 80% of my problems with this device.
4th phone has same problems. Already posted a rant! I'm going to try rooting!
You know I never had a problem with my g2x and I see all these people going thru 3-6 phones THANK GOD I'm not on that statics.
Sent from my LG-P999 using xda premium
And I see mostly the ones who have problems don't usually nvflash cwm and install a custom rom.
Sent from my LG-P999 using xda premium
I broke my last one (slammed it on concrete) so got a replacement through Asurion, they sent me a refurb (as they tend to do).
thing worked well for the first day, albeit a bit weak on battery, then started having charge issues and general mis-reporting on the battery (it'd say 100% when it meant 20%, around 5 hours after being unplugged it would drop very steeply (~75%) to catch up)
I noticed on the 1809#*999# menu that the Factory Version was registering as Unknown. After a few more days of it being a pain in the ass I went ahead and did a Factory Reset. After which the Factory Version reported the correct numbers.
Works almost flawlessly now, I'm getting a good 30 hours of battery life out of the thing (mostly texting + standby). I'm currently using the default launcher with Go Contacts and Go SMS (It sucks Go Contacts can't clear missed calls properly on 2.3.3 but it's a minor complaint), Facebook, Battery Monitor Widget (3c), and a few other small apps.
Also, I noticed on my first phone that JuiceDefender seemed to cause Sleep of Death issues. At least thats what the process of elimination had me believe (and this was back on Froyo). IMO - just leave everything alone with regards to task killers and battery enhancers, GB actually does a very good job of battery management on its own.
I continued to have trouble with number 4. Called T-Mo. Long story short they said "nothing we can do until LG comes out with new software update".
Phone is just not useable the way it is (mine that is) so I finally followed the advice of so many on this board and I rooted the phone and installed CM7.
I was a little freaked out a first because CM7 looks so different. Now I am comfortable with it. I have loaded up all the apps and configurations again. So far it is good. A couple of times the phone shut down but that may be more to all the changes I have been doing. One the whole it is far more stable than stock. Battery life is a tad improved too, but still not great.
My mom is about to embark on her third try. She doesn't download apps at all. Phone won't hold call for more than a minute.
My Galaxy S7 (AT&T SM-G930A) was recently updated to Android 8 (Oreo). Since the update I am having issues with the volume. I plug my phone into a stereo receiver at work and we listen all day 12 - 14 hours. Nougat would often reset my volume after about 10 hrs of playing and display a warning about the dangers of listening to high volumes for extended periods. Since updating to Oreo the volume will reset randomly. It will not display a warning or reason it just resets. At first I thought it was because I was receiving a call or text or email but the random volume resets do not correspond to any notifications. This happens three or four times a day since the update.
The volume issues are just a minor issue compared to my battery life. I have a 33% reduction to battery life. Prior to the update I would plug in (to the stereo) my phone in the morning and after a 12 hr shift I would have about 20-25% left. Since the update I plug in (to the stereo) and after about 10 hrs I'm at 10-15%. I have not installed any new apps since the Oreo update and there are no other causes for the change in battery life.
The other main issue I have is speed. The phone is noticeably slower. Apps take longer to open and there is definite lag. Earlier today it took me a little over three minutes to pull up my navigation app and get directions. Prior to the update it would take around 30 seconds.
Here are my questions.
1) CAN I INSTALL A CUSTOM ROM? I had Cyanogenmod on my S4 and really liked it over the stock ROM. I think I would like to give Lineage a try but I still can't get a definite answer as to whether or not this can be done. Obviously I have the Snapdragon processor. Most of the information I'm finding is telling me that we can't install a custom recovery on Snapdragons yet, which means, no custom ROM. If I am wrong please provide me some current links.
2) If I can't install a custom recovery/ROM; CAN I REVERT TO NOUGAT OR MARSHMALLOW?
3) If I can't revert; WHAT CAN I DO THAT WILL PROVIDE ME WITH MORE IMMEDIATE SATISFACTION THAN WAITING FOR AT&T OR SAMSUNG TO FIX THIS CRAP?
1) No, US model S7's have locked bootloaders preventing custom firmware/recovery. You'll need an international G930F/FD to do anything custom.
2) No, the bootloader being locked prevents OS downgrades. You can only sidestep or upgrade.
3) Unfortunately your hands are pretty tied. All I can suggest is backup anything important and do a full clean flash, which may resolve some of the anomalies.
Beanvee7 said:
1) No, US model S7's have locked bootloaders preventing custom firmware/recovery. You'll need an international G930F/FD to do anything custom.
2) No, the bootloader being locked prevents OS downgrades. You can only sidestep or upgrade.
3) Unfortunately your hands are pretty tied. All I can suggest is backup anything important and do a full clean flash, which may resolve some of the anomalies.
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Beanvee,
Thanks for the quick and concise reply. I just wanted to offer a belated but brief follow up. I backed up and restored Android. It took a little while to get everything back where I wanted it but most things seem better now. The only complaint I have at this time is that my streaming music app(s) seem to drop the connections too often when running on WiFi. If I turn off the WiFi and use mobile data there aren't any issues. The WiFi issues happen at home, at work and when connected at my mother's home and friend's homes. I rarely have mobile data over-runs so it isn't an issue per se; it just bugs me a little.
Once again, thanks for the help.
I'm afraid that's something I've not experienced and wouldn't know where to look. Best I can think of is check battery saving options, and under WiFi > advanced, make sure Keep WiFi on during sleep is set to Always
Since Android 10 dropped, if anyone notices any bugs or issues I figured it would be good to make a thread about them. Been using Android 10 since it dropped, and one issue that I have noticed is my signal is more sloppy and inconsistent which may be a radio issue. I am using Sprint, but the signal has been more spotty and the reception overall has declined.
Biggest issue, battery drained so fast after update. Standby mode eat up more juice compare to Android 9. 9 was giving me 6-7 hrs SOT now it's just about 3-4 hrs SOT. Few apps which were using battery percentage half of it's usage time now using double battery.look like apps are not yet optimized for Android 10.
omky_b4u said:
Biggest issue, battery drained so fast after update. Standby mode eat up more juice compare to Android 9. 9 was giving me 6-7 hrs SOT now it's just about 3-4 hrs SOT. Few apps which were using battery percentage half of it's usage time now using double battery.look like apps are not yet optimized for Android 10.
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I've had that too, but it's not too significant, and i wouldn't worry about it for the first few days while things optimize but i also noticed slight battery drain.
Been trying to update the signals. The radio is definitely having issues for my carrier.
Pixel 3 in the Call Application, my screen goes black after call in connected and I can't seem to get the screen to become active again until call is over and I hit the power button twice. This just started after an OTA update to 10...
I updated to 10 OTA and since updating my wifi calling isn't working. Whenever I try to toggle it, it just says that it's unavailable and to try again later. I haven't performed a factory reset because it's always such a pain to do that (especially with all the accounts I have using 2FA w/ Google Authenticator).
My cell/data reception has also been significantly decreased, according to my little indicator in the notifications.
Anybody else having these issues?
My reception has always been poor with this phone so I cannot confirm our deny that it's worse on Android 10 stable.
However I ota updated from final beta to stable 10 and my phone randomly goes home while I'm using it. Really annoying when having an app open to have the home screen constantly appear.
Personally I'm having between 2 and 3 hours of SOT, and always had those stats on Android 9 too, for very basic using (no calls, no gaming, no videos, slight browsing, few SMS, etc). Hope battery will be much better for the Pixel 4...
I forgot about this. My phone initially also got stuck on the boot screen. I was like oh great here we go. Apparently it's an issue. Android 10 appears to still be in beta mode despite being released as stable.
https://bgr.com/2019/09/05/android-10-update-for-pixel-phones-sensors-bug-explained/amp/
Unbeliavable, how google tries to force you towards its search engine!! I could probably get used to thr new gestures, but not to that notorious search bar!! There is no reason to block all Launchers from working with gestures. I hope somebody will soon hack that!
you are furthering probably biggest bug of Q (not affecting everyone though, but many people)
https://forum.xda-developers.com/pixel-3-xl/how-to/android-10-sensors-bug-t3964904
As I said in another thread, I have not been able to flash the factory image of either the .019 or .020 firmware. I've been doing the method of running the flash.bat file minus "-w" to prevent it from wiping my phone, using the latest SDK Platform Tools and after trying both they both cause a bootloop. My phone will attempt to boot up 2 different times and fail (assuming once for each partition, A & B?) then go back to fastboot mode.
Considering this other major bug with the sensors now not working, I guess holding off may actually a good thing for me for now.
Toronadian said:
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Considering this other major bug with the sensors now not working, I guess holding off may actually a good thing for me for now.
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i would definitively if i were you. not everyone is affected but some are so...
Sensors bug fixed thanks to great teamwork of many members in this forum! Solution available in sensors bug thread!!
Had no issue with sensors but am stock unrooted since the phone was purchased. From that link it appears it may be a rooting issue. I'm surprised that that it didn't go away though after wiping and reflashing stock images and relocking the bootloader
mikeprius said:
Had no issue with sensors but am stock unrooted since the phone was purchased. From that link it appears it may be a rooting issue. I'm surprised that that it didn't go away though after wiping and reflashing stock images and relocking the bootloader
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still nobody knows what caused it but according to some users it seems it happened also for people who never modified their phones (people with not unlockable bl)
It's weird, this sensor bug everyone is having i never once had sth like that, flashed the official q factory image from beta 6 via the tool-all-in-one app. What i was thinking is, does the phone have different hardware revisions ? I am with the initial rev and can't tell
Gotten at least 3 random reboots since taking. Anyone else getting periodic recent app switching freezing or random reboots?
Hello.
I have the freeze too. Random freezing from the notification. Freezing with the recent app. Sometime black wallpaper with Nova Launcher.
The Q is with bug who don't have the beta or Android 9....
mikeprius said:
Gotten at least 3 random reboots since taking. Anyone else getting periodic recent app switching freezing or random reboots?
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Yes, I've had a few random reboots since updating. It's been happening randomly in Google maps, YouTube, etc. I don't really want to factory reset unless I have to though.
Hey guys here is an android 10 bug on my Verizon pixel 3, when I goto the recent apps and try to clear them they will all get cleared and then when I go back to it they are all still there. Anyone else having this problem?
Im using google Launcher, and when I change the gestures sometime they all clear for good but sometimes they still won't until I restart the phone.