Dead Display, Need my Data
I have a non-rooted verizon Samsung Galaxy S3 (SCH-I535). The display slowly started dying and is totally gone now. No illumination at all. I need to retrieve my data. However, my phone is locked with a PIN. Now what? Without being able to unlock the device I can't just plug it in to my PC and copy over the files. Surely I'm not the only one this has happened to. I don't plan on repairing it unless utterly necessary.
You may be able to use a mouse or keyboard via an OTG cable to enter the pin.
possibly, I have never used one with my device. Will it work the moment I plug it in? Even if I type in the PIN there's still the issue of having to pull down the notification bar and select USB media device to get it to communicate with the PC, otherwise it just mounts the garbage Verizon software.
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Hi,
Z5 suddenly decided to stop working.
Phone is PIN + Fingerprint Locked, Touchscreen is not working at all.
Here is what I have tried so far,
1. Attached a USB OTG Mouse, was not able to detect
2. Tried Multiple Reboots, even using the small yellow button besides the sim slot, but fingerprint unlock is not working as PIN is required on reboot, which I can't enter
3. Booted in Safe Mode using volume down key during boot, but still screen wont detect touch
4. Connected to PC, asks to unlock the phone, but cant as touch is dead
5. Removed screen guard
Phone is stock android (No rooting, nothing), has a memory card, removed the 2 SIM's
Phone is not dropped, not wet, not cracked
********
Solution Found & Worked
Switch off the phone, plug a USB OTG & Mouse Receiver, turn on the phone, you'll see a mouse pointer, that should get you somewhere.
Was able to unlock my phone, remove the passcode, will copy the data once I have it fully charged.
Great post - Thank you so much
after dropping my phone a few times, didn't realize its any longer waterproof, seawater damaged the screen and I'm unable to unlock it, it requires me to execute my pattern password to unlock it. I need to reset the phone to erase my data and sell it. Good thing I have an OTG somewhere to use. Thank you so much again!
works for me. i almost get frustrated with this phone. i lost hope in using otg since everytime i plug one i need to accept it in usb connectivity. i didnt know you can force it by booting the phone with the otg and mouse or keyboard already in it
SOLVED: S7 dropped > broken screen > how to recover images? Not rooted,not "usb mode"
So my wife dropped S7 to the floor and device ended up to be fully powered, but screen is now all black. Back and "software" button illuminates. I can change volume. I can take photos. So phone works, but screen is all black. Main concern is to have photos out from the phone. Contacts are synced, software etc. can be installed to new phone.
Kies finds the phone, but says that is' locked. Although phone does not have any passcodes or fingerprint, Kies cannot access to photos. Also the PC does see the device, but it won't allow me to see the contents. Find My Mobile is not activated, I think that I can't activate it now without phone. Also Smart Switch says that phone is locked. Phone settings are pretty much as out from the box. USB debugging is off, Developper options off, etc...
But I found that possible via ABD (?) I could access phone storage. Is it so? I sould start the phone to Recovery Mode / Download Mode? How to do that? Normally the phone is on and I can't switch it off. I can only soft reset is by keeping vol- + power buttons pressed for 10sec. But after that, phone just restarts to OS.
Please give hints how to proceed. What to try. New LCD is around 50USD and takes forever to get from Aliexpress/Ebay.
Why not use an external display? Hook it up to the USB-connector via an adaptor and it should work to unlock the phone using a PC-mouse.
gedhe said:
Why not use an external display? Hook it up to the USB-connector via an adaptor and it should work to unlock the phone using a PC-mouse.
Click to expand...
Click to collapse
O, it has such feature? Quick googling did not help how to do it. How does it work? Do I need some cable or device?
Any ideas how to proceed? I either can reboot device to Recovery mode and use ADB or connect external display to the device. Or if someone has any better solution
Please help. Family photos are in the phone
Try to unlock your lock screen with a usb mouse connected via otg and swiping up with the mouse. Then connect it to the computer and try to backup your data with kies or switch.
Tried many thing how to allow the connection from another phone or computer. However it was not possible to connect, so I ordered a new screen. Once new screen installed, it was not even a challenge Ordered new screen from Aliexpress.
Hi all,
A friend of my handed me his old Galaxy S6 with a broken screen. Like every typical user he had no cloud sync or back-up of his data. Normally I would tell them these lessons are hard-learned but in this case it's about important data and media of some projects in Africa he volunteered at some years ago.
This phone is a worst-case scenario. The screen is dead without backlight, the home button has been broken for some time and USB-Debugging is turned off. First thing I tried was connecting a USB-HDMI cable and OTG cable to see if we can unlock it with a conventional mouse, but sadly HDMI support was discontinued from the Galaxy S4. (Why!?)
I dismounted the phone and used an USB-Jig to force it into download mode. When connected to the computer both the MTP device and Samsung USB modem are visible. That tells me the phone still boots normally..
Connecting trough ADB did nothing, "no devices/emulators found". I also tried some commercial tools like FoneLab Android data recovery and some of the many (spyware-bundled) forks to no avail. Some detect the MTP device but off-couse need USB-Debugging to be enabled what seems to be impossible without a working screen.
Odin recognizes the phone but off course flashing the firmware will erase all data on the phone.
Replacement screens for this model are hard to get at and crazy expensive these days. Any other things I can try without risking data-loss?
Any tips are greatly appreciated!
Hi I am struggling to get data off my old galaxy S9, I have the 2 phones connected via USB but cannot authorise the old phone to transfer data, the screen is FUBAR and as such cannot press" allow" I think that presently the USB mode seems to be charging only, can anyone help? thanks
Use ABD and it comes with the the android SDK from google. But it requires a couple of your phones internal software switches to be set in order to access your phone via the USB interface. If you have not already set these switches before the screen got broken you may be out of luck.
Hi - wondering if anyone out there can think of a solutions to this...
So, my wife cracked her phone screen (Huawai P20) and bought a cheap phone to use short term while we worked out a replacement (Alcatel 1). When setting up the temporary phone, not all of the data from her P20 was install/copied, mainly because there's not enough storage space to hold it all.
Some of the data left on the P20 is really important (downloaded documents/files and pevious whatsapp history), so I was going to hook it up to a PC and grab all the data from it, but the biggest problem is she can't remember the unlock pattern. I know developer mode/USB debugging is not turned on, so I can't even get a PC/ADB to recognise it, plus I've had to connect it to a mouse and monitor (via HDMI/USB adapter) to even view/control the unlock screen.
I'm pretty sure that without the pattern we have little or no options, but was wondering if anyone knew the answers to the following:
Is there any way to unlock the phone using the old PIN that was set (she's confident she knows this)?
Is there a way to unlock using the finger print sensor (even though is says 'pattern required due to restart')
Should ADB list it as a device even though USB debigging is turned off and the phone is screen locked (currently does not list it, but I thought you could PIN unlock via ADB)
Does anyone know any other tools/options for accessiing the files on the phone.
Thanks is advance for any help!
Basically you can access Android's filesystem in ADB-mode or in MTP-mode: the latter should always be possible.
Even if USB Debuging is turned off and the screen is locked? Any tips on how to get the PC to see the device in MTP mode?
Thanks!
My wifey has a Huawei Y7 with HiSuite installed on Windows PC and HDB enabled on phone. As soon as she connects PC with phone over USB, confirms the verification code, phone gets mounted on PC as external USB-drive and thus visible in MTP-mode.
My guess is you have to take your Huawei to authorized service center and let them try to fix it.
Ah Ok. HiSuite asks for USB Debugging to be enabled first, which i can't do because it's locked. Thanks for you help anayway.