I need help - Moto G Q&A, Help & Troubleshooting

My device is a XT1033 unlocked bootloader with 5.0.2 Stock Rom Retail Brazil. I received a message from OTA. After this, I removed my root and flashed the stock recovery (OLD RECOVERY IS TWRP). But when I update, it doesn't update and reboot system with 5.0.2. I'm doing something wrong? Can someone please help me to make my Moto G back to stock firmware and update without any problems?
I didn't find any thread, so please help.
I'm new here!

Retry updating via recovery

Follow that link : http://forum.xda-developers.com/showthread.php?t=3196328

Related

[Q] cant install android 5.1

Hello
I run stock rom with twrp
I download the update and then i tap to install it
It reboot my phone into recovery mode without updating it
Then i reboot my phone and i realize that the update was lost
It says me that my phone is updated(thats not true)
What can i do?
Maybe i can flash the update because i downloaded it and probably it is somewhere in my device?
Please help me
Thanks
Assuming you are rooted (since you mentioned TWRP), you cannot install updates to Lollipop - because your system partition is modified. You will need to be completely stock if you want to take OTA.
P.S. The update is 5.0.1, not 5.1
I was in the same condition, I flashed a stock lollipo android 5 with is home kernel, no root and with unlocked bootloader but the result is not changing. When the 5.1 update pop appears I confirm dowbload, I confirm installation but when reboot in recovery a very fast fake installation runs on error and then stop on home twrp immage.
Please any flashable pure stock will probably be easier.
Thanks
Sorry jj14 I confirm update is 5.0.1
momotizzati said:
Sorry jj14 I confirm update is 5.0.1
Click to expand...
Click to collapse
Backup your apps and other files on your phone and just flash the 5.0.1 factory image, reroot and restore your user apps and you`re done.
Could you please upload a stock .zip file 5.0.1 that I could flash from recovery??
momotizzati said:
Could you please upload a stock .zip file 5.0.1 that I could flash from recovery??
Click to expand...
Click to collapse
Look here
https://developers.google.com/android/nexus/images

Need help. Can't flash 5.0.2 OTA

So I have XT1032 with Android 4.4.4, build number KXB21.14-L1.40. System version is 210.12.40.falcon_umts.EURetailSL.en.EU.
My phone isn't rooted, bootloader is locked and I don't have custom recovery.
I noticed a lot of people got the update on their european retail phones but I didn't get it so I tried to flash it manually in stock recovery. But when I try to flash 5.0.2 EURetail OTA, it just says "installation aborted" after like 20 seconds. Can anyone help me with this?
Have you updated all apps via the Play Store? I know I had to update some Motorola software before my Telus xt1032 would take the update.

How to update a rooted Moto G (XT1032) 4.4.4 to 5.0?

Hi,
the title says it all:
How can I apply the 5.0 OTA update on a rooted, unlocked Moto G XT1032 with CWM recovery?
I don't care about root anymore and I have used SuperSU to unroot the phone.
But in order to apply the update I need to install the stock recovery, otherwise the device will get stuck in a bootloop.
How do I do this? I have tried using MotoToolAIO and its "Flash Stock Recovery KitKat" button but get a
Code:
hab check failed for recovery
message every time I try.
Could you guys please tell me how to get the stock recovery installed on this phone? As I said I don't care about losing root and I don't mind relocking the phone if necessary. I would really appreciate any pointers you can give me. Possibly without losing my data & apps. Thank you.
This page apparently is supposed to contain all those stock files but it is broken: http://sbf.droid-developers.org/phone.php?device=14
This manual seems to be helpful for similar cases, it did not help me, though: http://forum.xda-developers.com/showthread.php?t=2542219
Download the stock 4.4.4 ROM for your phone, extract the recovery.img file, and flash it using fastboot commands.
You also need to be unrooted with the stock Motorola apps.
audit13 said:
Download the stock 4.4.4 ROM for your phone, extract the recovery.img file, and flash it using fastboot commands.
Click to expand...
Click to collapse
If you think that solves the proble, well...yes. But where do I find that file? As I indicated the only possible source seems to be unavailable currently. I can't find any other.
Does anyone here have an XT1032 DE singleSIM recovery image lying around?
As I am currently living in South Africa and internet is not reall stable it would be amazing if someone could offer just the recovery file instead of the whole 500-600MB dump.
I have a Canadian xt1032 running stock Telus 4.4.4 firmware. Not sure if that recovery would work but I could find it if you want to try it.
Don't forget to unroot too.
I unrooted too using SuperSU and managed to restore the stock recovery using MotoTool (find it on XDA). These are the basic requirements for installing an OTA. But after the OTA is downloaded and I try to install it, the process starts and in about 10 seconds it displays "Error" and boots to 4.4.4 again. Any recommendations?
^^did you remove any of the stock Motorola apps?
No, and Motorola Update Services is updated to the last version.
audit13 said:
I have a Canadian xt1032 running stock Telus 4.4.4 firmware. Not sure if that recovery would work.
Click to expand...
Click to collapse
I doubt it - and fear what might happen if it goes wrong, to be honest. But thanks a lot for the offer. I was able to locate a Retail package for the DE version and will try to download the whole beast, hoping that the connection is stable for these 3 hours.
Even though nobody answered me, I found out what's going on. Lollipop OTAs cannot be installed on modified devices.
You could try out some custom ROM if you are unable to get the official 4.4.4. Carbon and CM11 are some customs ROMs I know of.
There are great unofficial ROMs on the moto g xda forum too!! Don't forget to have a look.
Sent from my Moto G using XDA Free mobile app
I'm thinking of Resurrection Remix 5.0.2
You could also check out mokee, crdroid, xperience. And don't forget to check out the ROMs in the forum list
Sent from my Moto G using XDA Free mobile app
One question man. I have 4.4.4 installed. Do I have to install stock 5.X in order to get lollipop bootloader before installing any ROM?
dimsar2013 said:
Even though nobody answered me, I found out what's going on. Lollipop OTAs cannot be installed on modified devices.
Click to expand...
Click to collapse
how did you manage to un-modify your device? I just bought the Moto G (2013) and have unlocked the bootloader and installed TWRP and haven't had any luck installing ANY firmware after 4.4.4.... I'm always getting stuck on the bootlogo and have to return back to stock 4.4.4...
pables69 said:
how did you manage to un-modify your device? I just bought the Moto G (2013) and have unlocked the bootloader and installed TWRP and haven't had any luck installing ANY firmware after 4.4.4.... I'm always getting stuck on the bootlogo and have to return back to stock 4.4.4...
Click to expand...
Click to collapse
You need to have factory firmware and recovery installed in order to update via OTA.
Sent from my XT1031™

[Q] Help Req: Updating Rooted/CWM MotoG to Lollipop

Hi,
I have a UK Moto G (2013) running 4.4.4 KitKat and I installed CWM recovery and rooted it some time ago. Now they are pushing out Lollipop OTA I am getting nagged by the phone to update - but, it always fails when I try. Presumably this will be because of the CWM and/or root. I tried a full unroot but that didn't help as CWM kept complaining on the upgrade reboot about something (can't remember what now!). I've read that in order to get the OTA update to work, I have to get the phone completely back to stock, but I can't find a working stock recovery for it. Do I have to take it back to stock or not ? Either way, would anyone know how I can get the OTA update to work please ?
I've tried flashing a couple of stock recoveries, but one fails to flash at all and the other doesn't work - you choose recovery and it just reboots the phone.
At the moment it's back to rooted, unlocked bootloader and CWM recovery.
Any help you could offer would be very gratefully received.
Thanks!
Are you able to locate the phone's from here: http://www.filefactory.com/folder/c6cdedc45a775d27/?sort=filename&order=ASC&show=100&page=1

Need help please come here :)

Hello i have Motorola Moto G LTE XT1045 US AT&T ( Unlocked Network WorldWide )
i want to update firmware but.........
it has 4.4.4 stock firmware
i never touch it i always use it for calls or wifi
when i go system update it says that device has last version system but it has support for 5.1.1 official lollipop
now i want to update it manually
i need install Official stock ROM manually can u help me? please i need full tutorial
it does not have unlocked bootloader and is not rooted
have stock recovery too pleasee
You need to flash a custom recovery.Need to flash the TWRP 2.8.7.0 version and after flash manually the Lollipop stock Rom that is available here.I am giving you a optimized that is bloatware free but the choice is yours!
http://forum.xda-developers.com/devdb/project/dl/?id=14229
I don't think that the at&t model allows bootloader unlocking. If you can't unlock it, then you're stuck on 4.4.4 until they release it for that variant, which hasn't happened yet.

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