Related
My wifes Moto G occaisionally crashes and reboots. It hasnt happened very often but I would like to know if it is happening to anyone else and if they know the cause? Maybe it's a bug that will be sorted with a future software upgrade?
The same is happening to me right now, I'm running 4.3. Sometimes it becomes very annoying; I already contacted Motorola through, they're supposed to call me later today...
I hope that KitKat solves this issue because I don't want to root yet.
vrsk said:
The same is happening to me right now, I'm running 4.3. Sometimes it becomes very annoying; I already contacted Motorola through, they're supposed to call me later today...
I hope that KitKat solves this issue because I don't want to root yet.
Click to expand...
Click to collapse
Ah so it's not just us then. I hope that an update will cure it as I doubt that my wife would let me root her phone. Will be interesing to see what Motorola say.
ahardie said:
Ah so it's not just us then. I hope that an update will cure it as I doubt that my wife would let me root her phone. Will be interesing to see what Motorola say.
Click to expand...
Click to collapse
Mine even reboots during the start-up animation, it has become so annoying. A shame since it is a great device
I'll report with the results later.
vrsk said:
Mine even reboots during the start-up animation, it has become so annoying. A shame since it is a great device
Click to expand...
Click to collapse
That must be really annoying. Luckily ours isn't that bad.
vrsk said:
I'll report with the results later.
Click to expand...
Click to collapse
Cheers.
Same issue here. Got the device, (US GSM) on Dec. 14th, and had it happen a couple of times. I didn't think anything of it, because this phone is for my son, and I was trying out parental control stuff on it. I wrapped it, and it sat under the tree till the 25th, which is when I updated it to 4.4, and the crashing has gotten worse. I get random app crashes, and more reboots now than ever. I cleared the partition cache, which didn't work. I am going to try a factory wipe and see if that fixes it, but I honestly doubt it. Moto chat told me to call in the morning to talk to a level 2 tech.
So, there seem to be a few of us, but I didn't see anything on their support forums....
llyenn said:
Same issue here. Got the device, (US GSM) on Dec. 14th, and had it happen a couple of times. I didn't think anything of it, because this phone is for my son, and I was trying out parental control stuff on it. I wrapped it, and it sat under the tree till the 25th, which is when I updated it to 4.4, and the crashing has gotten worse. I get random app crashes, and more reboots now than ever. I cleared the partition cache, which didn't work. I am going to try a factory wipe and see if that fixes it, but I honestly doubt it. Moto chat told me to call in the morning to talk to a level 2 tech.
So, there seem to be a few of us, but I didn't see anything on their support forums....
Click to expand...
Click to collapse
So far I've had a single instant reboot in the camera app. Hope it doesn't get worse.
The phone is still rebooting sometimes. Is there any way I can check why it is happening like something that will create an error log? Or does anyone have any tips for stopping it happening? It is a very minor nuisance at the moment but I'm afraid it might get worse. Especially if it is a problem with the hardware rather than the software.
I have a UK moto g and it hasn't rebooted on me yet the past week I have had it
Sent from my XT1032 using xda app-developers app
I've got the International 8 GB version from Koodo and it hasn't rebooted since I started using it full time on Dec 28. It remains powered up 24/7.
Often these reboots and crashes are user app related, it may be a good idea to data factory reset the phone and see if the issue remains.
Undervolting the cpu may cause these issues too if you undervolt too much.
I have 120 apps installed and had no crash/reboot so far in the 3 weeks i had the phone.
I have same trouble. My device is crashing and rebooting sometimes at day. Is there any solution??
Moto g purchased in mexico, telcel.
Guys, return it to your phone dealer if you can. Waiting for a fix(that may or may not come) will just increase your pain. If the service center spots the restart, they should definitely repair/replace your phone.
gee2012 said:
Often these reboots and crashes are user app related, it may be a good idea to data factory reset the phone and see if the issue remains.
Undervolting the cpu may cause these issues too if you undervolt too much.
I have 120 apps installed and had no crash/reboot so far in the 3 weeks i had the phone.
Click to expand...
Click to collapse
Yes it could be but I think it's most likely Android OS or Motorola's own certain app that's causing this. My device resets so frequently that's it become impossible to use, unbelievably it reboots every 5-10min, even when I leave the phone on standby I see it rebooting it self.
It's no just specific app that I use, it has rebooted while I'm browsing (Google Chrome), in Gallery app, on Play Store and also when I was transferring images from pc to the device!
Motorola Chat support are useless, they just game me links to Moto UK Support contact, that's it. Not much of advice.
So I will be taking it back to Phone4u store and possibly get it replaced if they can.
Kit kat seems to have fixed problem.
dankerk said:
Yes it could be but I think it's most likely Android OS or Motorola's own certain app that's causing this. My device resets so frequently that's it become impossible to use, unbelievably it reboots every 5-10min, even when I leave the phone on standby I see it rebooting it self.
It's no just specific app that I use, it has rebooted while I'm browsing (Google Chrome), in Gallery app, on Play Store and also when I was transferring images from pc to the device!
Motorola Chat support are useless, they just game me links to Moto UK Support contact, that's it. Not much of advice.
So I will be taking it back to Phone4u store and possibly get it replaced if they can.
Click to expand...
Click to collapse
My wifes phone seemed to be getting worse. It rebooted four times the day before yesterday. It always seemed to be worst when we were travelling.
Yesterday morning the Kit Kat update became available. The phone hasn't rebooted since. Hope I'm not speaking too soon but fingers crossed it seems to be fixed.
We got 2 Moto G's in our family (one for me, one for my father), both ordered from Amazon.de as 8gb version (XT1032)
I haven't seen any reboots on one of these devices. They both got updated to 4.4.2 yesterday and also no crashes.
Has anyone found out what is causing the crashes? Is it maybe even a hardware failure?
creambyemute said:
We got 2 Moto G's in our family (one for me, one for my father), both ordered from Amazon.de as 8gb version (XT1032)
I haven't seen any reboots on one of these devices. They both got updated to 4.4.2 yesterday and also no crashes.
Has anyone found out what is causing the crashes? Is it maybe even a hardware failure?
Click to expand...
Click to collapse
If the Kit kat upgrade has cured the problem on my wifes phone then it must have been software related. Possibly an app I had downloaded was causing it. It's worth pointing out as well that most people didn't seem to have this issue.
BTW I spoke to Motorola chat a few days ago using the help app. on the phone. They told me it was probably an app I had downloaded causing it and a factory reset would sort it. Installing the upgrade seems to have done the same thing though.
Happy to hear it's not something hardware related.
I even had reboots with my nexus 5, 4 on random basis (not often). Must be some sort of app I've had installed on all my devices
I received mine in december (from Amazon [Retail.FR]) and experienced some crashes (almost every day).
I installed KitKat on it and did two factor resets to be sure it was not software related issues. Since then, a week ago, I experienced a crash every day and half (screenshot). Crash happened without any reason or specific context.
My serial number is: TA8900B6##
I decided to return my Moto G to Amazon and buy a new one.
I'm experiencing the same and I decided to try to run a constant logcat in the background to see what's going on. Also is there any way to have a constant recording with dmesg? I'm no linux commands expert.
For logcat (in terminal emulator) I used logcat > sdcard/logcat.txt which is growing in size as far as I can see. Hopefully this brings some news.
Good luck everyone.
Cheers
Hi guys,
I've had some problems with my phone and I really don't know what's wrong. I know very little about technology so I was hoping someone here could tell me what's wrong. The keyboard of my phone (motorola moto g) often won't come up; Apps also keep closing automatically, especially the chrome app does that a lot (pretty much after half a minute of browsing). Does anyone know what's wrong and what I can do about it? And thanks for taking the time to read this!
amarins said:
Hi guys,
I've had some problems with my phone and I really don't know what's wrong. I know very little about technology so I was hoping someone here could tell me what's wrong. The keyboard of my phone (motorola moto g) often won't come up; Apps also keep closing automatically, especially the chrome app does that a lot (pretty much after half a minute of browsing). Does anyone know what's wrong and what I can do about it? And thanks for taking the time to read this!
Click to expand...
Click to collapse
If i was you i would just back up your data and factory reset the device. No need to hassle and fix the problem when you can just backup your images in 5 minutes and reset the device and be back up and running today.
NextGenGTR said:
If i was you i would just back up your data and factory reset the device. No need to hassle and fix the problem when you can just backup your images in 5 minutes and reset the device and be back up and running today.
Click to expand...
Click to collapse
Agreed!
Sent from my XT1032 using Tapatalk
Thanks for the answers! I'm gonna try it today, hope it will work.
I got ipega 9055 game controller and noticed moving keys don't right. Keys get stuck or not register. Controller works in other phones.
This problem seems to be in other lenovo phones also.
I found some other people have similar issues:
https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/lp05_en/thread-id/923/page/2
In lenovo forums fix seems to be changing region to RU what seems weird. I have not tried this yet.
I was thinking does anyone else have game controller and issues like this?
Yes I do! And it drives me nuts trying to play Mario Kart. ?
Been trying everything to fix it...
titaniumfish said:
Yes I do! And it drives me nuts trying to play Mario Kart. ?
Been trying everything to fix it...
Click to expand...
Click to collapse
I'm going to flash custom rom because of this. I tried everything i can think of with no result..
This issue has been pretty long and Lenovo is probably not going to do anything about it.
It would be nice to know if problem persists in custom rom. I strongky think its software related but i will see after 14 days...
Been tempted to stay clear of rooting this one for the likes of sky go and android pay so let me know how you get on with the flash. See if it helps. I was checking the Bluetooth specs on my P2 compared to other devices and it doesn't seem to be that. So I'm stumped. It appears the joystick is the only thing not responding properly. One press and it appears to be stuck in that position. I know for a fact it's not the joystick. Works a treat on my old S5.
titaniumfish said:
Been tempted to stay clear of rooting this one for the likes of sky go and android pay so let me know how you get on with the flash. See if it helps. I was checking the Bluetooth specs on my P2 compared to other devices and it doesn't seem to be that. So I'm stumped. It appears the joystick is the only thing not responding properly. One press and it appears to be stuck in that position. I know for a fact it's not the joystick. Works a treat on my old S5.
Click to expand...
Click to collapse
I also wanted to stay stock for awhile longer..
Im also positive there is nothing wrong with my gamepad, tested mine with S6.
I let you know how it goes.
I can tell you now that nothing's wrong with your gamepad. In the MegaN64 app there's an option in input, controller, controller diagnostics to check the button and directional pushes. As you can see from the first screenshot the left joystick pushed down (AXIS-Y) is stuck on +0.67. Somewhere between half and a whole push. I had released the joystick while I took this screenshot. It's just stuck there. In the second screenshot I pushed the right trigger button (AXIS_GAS) Which cancelled the stuck joystick position but then that trigger button got stuck on +0.40. Nearly half a push. I had also let go of the trigger button while I took this screenshot. Personally I think it's down to Lenovo using cheap Bluetooth hardware. That's my guess. I'd love to be proved wrong though.
titaniumfish said:
I can tell you now that nothing's wrong with your gamepad. In the MegaN64 app there's an option in input, controller, controller diagnostics to check the button and directional pushes. As you can see from the first screenshot the left joystick pushed down (AXIS-Y) is stuck on +0.67. Somewhere between half and a whole push. I had released the joystick while I took this screenshot. It's just stuck there. In the second screenshot I pushed the right trigger button (AXIS_GAS) Which cancelled the stuck joystick position but then that trigger button got stuck on +0.40. Nearly half a push. I had also let go of the trigger button while I took this screenshot. Personally I think it's down to Lenovo using cheap Bluetooth hardware. That's my guess. I'd love to be proved wrong though.
Click to expand...
Click to collapse
Thanks for testing.
I really hope its not hardware problem.
I'm sad that this is pretty common problem with Lenovo phones and there is no support from their part.
How did you get on with the flash?
Any custom ROMS have any better result?
titaniumfish said:
How did you get on with the flash?
Any custom ROMS have any better result?
Click to expand...
Click to collapse
I have not yet flashed because of waiting period. Still 8 days remaining.
But in dev section i got answer that custom rom will fix issue.
Please check here: https://forum.xda-developers.com/showthread.php?t=3592706
page 4 #38
Then again I suppose there's no Knox counter on P2 haha. I'm assuming you can unroot if necessary?
Are you going to install that custom ROM in the link? Or another?
No knox counter but OEM lock what you can unlock from dev settings(waiting time 14 days). After that you loose warranty.
I was thinking to try AOSP extended(same as link) but i have not decided.
I suppose you can unroot and go back to stock but warranty is gone.
edit: Now im on Resurrection mod. No problem with bt controller what so ever.
Kiryo24 said:
No knox counter but OEM lock what you can unlock from dev settings(waiting time 14 days). After that you loose warranty.
I was thinking to try AOSP extended(same as link) but i have not decided.
I suppose you can unroot and go back to stock but warranty is gone.
edit: Now im on Resurrection mod. No problem with bt controller what so ever.
Click to expand...
Click to collapse
I was going to update anyone else on stock ROM. Just received a Gamesir WIRED controller and it's STILL experiencing the same issues. So after all that it's not been a Bluetooth issue at all. Just software. Great news that the Custom ROM worked for you. Think I might have to go down the same route. Which ROM was it you went for?
titaniumfish said:
I was going to update anyone else on stock ROM. Just received a Gamesir WIRED controller and it's STILL experiencing the same issues. So after all that it's not been a Bluetooth issue at all. Just software. Great news that the Custom ROM worked for you. Think I might have to go down the same route. Which ROM was it you went for?
Click to expand...
Click to collapse
https://forum.xda-developers.com/lenovo-p2/development/7-1-1-resurrection-remix-v5-8-2-lenovo-t3575669
Ah that would explain why my Drone was acting crazy yesterday when I was flying it with my USB Gamepad, I thought the gamepad was shot ! It never crossed my mind that the P2 might be at fault...oh well a few more days to wait before I can unlock it.
I wonder if they'll just ever release Nougat for it? Haha. They're slacking big time.
btw if there is still people using stock system and want issue fixed, Lenovo has asked me for log info. I couldn't wait and flashed custom rom. Here is thread link if anyone is interested:https://forums.lenovo.com/t5/P2-P2a42-Smartphones/bluetooth-controller-problem/td-p/3652943
Nice one, Kiryo. I'm still on stock for Android pay as it's come in so handy. ? Already had developer options enabled as I thought there might be an extra Bluetooth setting to adjust to try and fix the issue but there wasn't. So I've enabled bugging reports now. I'll send them a report over as soon as I get the controller connected later on. ?
Kiryo... Just curious. How are you getting on with the Custom ROM? Does it still have the same features the stock ROM has? Such as VR mode and dual app mode? Cheers...
titaniumfish said:
Kiryo... Just curious. How are you getting on with the Custom ROM? Does it still have the same features the stock ROM has? Such as VR mode and dual app mode? Cheers...
Click to expand...
Click to collapse
Well there is all that i need. I have no need for VR mode but i guess it works in apps normally.
I also dont use dual app mode but i guess there is mutitasking option there.
Custom roms offer much more configurations than stock.
Im overall happy. There is still some issues with volume echoing with speaker and volume sliders during call etc.. but nothing too serious.
I'm just happy with functional bt controller.
Yeah I bet. Thanks for the info. ?
I'll look into making a nand backup as well I think. (If that still exists)
I have a S8+ on Verizon, and after rooting I am having some weird problems in Gear VR. When you first put boot up Gear VR it works excellent, maybe even better than before root. But if you take the headset off so that the screen shuts off and leave if off for about 10-15 seconds (but not removing the phone from the headset) two things happen. When you put it back on, it is clear when you are still, but there is severe motion blur when you turn your head. Secondly, the screen brightness stays at max no matter where you put the slider in setting. If you take the phone out of the headset, and then put in back in again, everything is normal until you take it off and try to put it back on.
I was trying to troubleshoot it but I can't quite figure out what is happening. It has the motion blur even with one eye shut. It doesn't show up on the recording as far as I can tell. I didn't use gear vr for a few weeks prior to rooting so I am not sure if this is a global Gear VR problem from one of their updates, or if this is coming from the SamPWND root. Has anyone experienced this?
I did also try uninstalling and reinstalling Gear VR and Oculus if anyone was wondering.
Is there anyone that has a SamPWND rooted phone who uses Gear VR that can comment on this? I am wondering if I should start from scratch and re-root, but am not sure if it will help.
Dirtdawg57 said:
Is there anyone that has a SamPWND rooted phone who uses Gear VR that can comment on this? I am wondering if I should start from scratch and re-root, but am not sure if it will help.
Click to expand...
Click to collapse
Did you ever get this sorted out?
I'm in a similar boat, but I can't seem to get it to work at all.
biTToe said:
Did you ever get this sorted out?
I'm in a similar boat, but I can't seem to get it to work at all.
Click to expand...
Click to collapse
No, I never got an answer. If you are using Samfail, the newest root method, it might not be working because it is debloated. You would have to download the needed gear vr apk files from another site, because it won't happen automatically when you plug it in to the VR goggles. I am not sure if that root method cleared up the motion blur I had or not. I gave up on Samfail too because I couldn't get the DEX Dock to work, and couldn't get an answer for it on here.
Dirtdawg57 said:
No, I never got an answer. If you are using Samfail, the newest root method, it might not be working because it is debloated. You would have to download the needed gear vr apk files from another site, because it won't happen automatically when you plug it in to the VR goggles. I am not sure if that root method cleared up the motion blur I had or not. I gave up on Samfail too because I couldn't get the DEX Dock to work, and couldn't get an answer for it on here.
Click to expand...
Click to collapse
I am using the latest SamFail. I finally got my VR headset to work like half an hour ago.
I think the biggest issue ended up being that I needed facebook installed (which was debloated from SamFail).
I found the setup wizard here https://gear-vr-setupwizard.en.aptoide.com/ It took a little doing (I think b/c of FB not installed) but it finally works now.
So you went back to stock?
biTToe said:
Did you ever get this sorted out?
I'm in a similar boat, but I can't seem to get it to work at all.
Click to expand...
Click to collapse
biTToe said:
I am using the latest SamFail. I finally got my VR headset to work like half an hour ago.
I think the biggest issue ended up being that I needed facebook installed (which was debloated from SamFail).
I found the setup wizard here https://gear-vr-setupwizard.en.aptoide.com/ It took a little doing (I think b/c of FB not installed) but it finally works now.
So you went back to stock?
Click to expand...
Click to collapse
Yeah I am stock for the time being because I use my DEX quite a bit and couldn't figure out how to get it working again. I was also getting the Kernel Panic a lot for some reason. I miss root because of things I do with Tasker. Maybe in the future I will return.
Hi , I have a h830 with latest firmware 30c (Oreo) it's completely stock no root no custom recovery , at the first time I notice some bugs to the Oreo build ...
Always on display some times it's stucked at 12 o clock..
Bluetooth connection is unstable....
Some time lags too much....
just wondering if anyone had the same issues with his phone...
Sent from my LG-H830 using Tapatalk
not sure about bluetooth as i haven't tried it since the update but my always on display will change to 2:00 for no reason and then back to the correct time and the phone runs so sluggish with any app unless its already in ram from a previous attempt. Sad an update this nice basically ruined the phone while others not on tmobile seem to be fine. Sure hope someone looks into this so we can get a fix.
Hard reset the device. It will fix most weird issues from the upgrade.
cradelikz said:
Hard reset the device. It will fix most weird issues from the upgrade.
Click to expand...
Click to collapse
Sometimes when it's locked pop's up the lock screensaver like someone calls or send message and then go to sleep again..
Sometimes when it's unlocked open google assistance for no reason maybe as you said i have to make a hard reset
Sent from my LG-H830 using Tapatalk
Not sure about anybody else but I'm experiencing a lot of random app crashes. Most specifically messenger, instagram, and YouTube. Its almost making me wanna downgrade back to nougat until this is fixed. Almost every time I go into messenger, if I begin to scroll through a message it crashes. Also crashes if I begin to type a message to someone. I noticed that for some reason if I do these actions slower it seems to crash less... It's very annoying.
Whats up everyone!? Im not new to XDA- I usally sit back and read what everyone has to st because ....well honestly ....I dont know **** compared to you guys!! Lmaoooo ! But ive been wondering Now that you guys have oreo....would you recommend upgrading from 7.0? I havent upgraded because im comfortable with 7- and all I keep seeing are complaints about oreo- ive even seen a few who downgraded back from oreo.
Is it worth it?
Also im on t-mobile have a LG-H830. Not rooted.
It took t-mobile forever to catch up.
My worry is -ok I upgrade to oreo, I experience all the bugs and issues everyone talks about....how long til they put out a fix for the bugs!?!?
I don't know.if I should or shouldn't
I appreciate any feedback.
And if im on the wrong thread /forum for this question.......I apologize.
Thanks