[Q] apps force close and keyboard won't come up - Moto G Q&A, Help & Troubleshooting

Hi guys,
I've had some problems with my phone and I really don't know what's wrong. I know very little about technology so I was hoping someone here could tell me what's wrong. The keyboard of my phone (motorola moto g) often won't come up; Apps also keep closing automatically, especially the chrome app does that a lot (pretty much after half a minute of browsing). Does anyone know what's wrong and what I can do about it? And thanks for taking the time to read this!

amarins said:
Hi guys,
I've had some problems with my phone and I really don't know what's wrong. I know very little about technology so I was hoping someone here could tell me what's wrong. The keyboard of my phone (motorola moto g) often won't come up; Apps also keep closing automatically, especially the chrome app does that a lot (pretty much after half a minute of browsing). Does anyone know what's wrong and what I can do about it? And thanks for taking the time to read this!
Click to expand...
Click to collapse
If i was you i would just back up your data and factory reset the device. No need to hassle and fix the problem when you can just backup your images in 5 minutes and reset the device and be back up and running today.

NextGenGTR said:
If i was you i would just back up your data and factory reset the device. No need to hassle and fix the problem when you can just backup your images in 5 minutes and reset the device and be back up and running today.
Click to expand...
Click to collapse
Agreed!
Sent from my XT1032 using Tapatalk

Thanks for the answers! I'm gonna try it today, hope it will work.

Related

Nexus s problems

What's up xda forums.had a couple of concerns with my phone. my nexus s stock running 2.3.2 rooted and unlocked. Here are some of my issues so far
While driving and on the phone, sometimes the call drops after making a nasty sound and stays stuck on the hanging up screen and I can't make or receive a call till I reboot.
When turning the phone off sometimes and turning back on, the screen hangs for a while and 4 seconds later ill feel the phone vibrate 2-3 times and go back to normal in which its not lagging.
When opening my gallery the phone takes about 5 seconds to show me my thumbnails of my photos.it does this every time. Also when I take pictures it takes about 10 seconds to see the photo I took. When talking on the phone I drop alot of.calls or I hear the person sound like a chipmunk lol.
Is my phone messed up? Is the stock rom messed up? I flashed a stock image thru clockwork after I tried a alpha cm7build. Was it corrupted or is my phone a pos. My nexus one never gave me this many problems.
Any help would be great
Sent from my Nexus S using XDA App
No one has had these problems?
thejedimex said:
No one has had these problems?
Click to expand...
Click to collapse
Well, yeah, most of your problems have been mentioned by someone here at one point or another. Some of them have workarounds, some are waiting for fixes from Google.
I think if you try a few searches with the search button in this and the General section you'll find already lengthy discussions on most of those issues.
These problems started after you flashed back to stock?
Try clearing caches and reflash I guess.
Sent from my Nexus S using XDA App
Hostile89 said:
These problems started after you flashed back to stock?
Try clearing caches and reflash I guess.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Maybe even a fastboot oem unlock again to force a TOTAL WIPE of the phone. Be careful, sdcard contents are wiped too.
distortedloop said:
Well, yeah, most of your problems have been mentioned by someone here at one point or another. Some of them have workarounds, some are waiting for fixes from Google.
I think if you try a few searches with the search button in this and the General section you'll find already lengthy discussions on most of those issues.
Click to expand...
Click to collapse
The only major issue I've had only happened once, and it happened for the first time yesterday: Without me touching the back button it started flashing and going back through the app I was in at great speed. It was rather frustrating but its only ever happened the one time.
What some people forget is that the Nexus One also had a lot of problems apon release,
All was ironed out by google
JD
distortedloop said:
Maybe even a fastboot oem unlock again to force a TOTAL WIPE of the phone. Be careful, sdcard contents are wiped too.
Click to expand...
Click to collapse
Im gonna try this right now. thanks for your help
I was able to make one of the problems repeat.. seems cause of the case i have everytime i hit the power button my thumb seems to hold down the volume rocker right in the middle. i then unlock the phone while its still tying to catch up from something.. cause 4 seconds later it will vibrate 2-3 times and the phone is back to reg speed.. there something wrong with my rom or can ya make this happen too?
Yup I get most of these issues too, it really spoils the experience. Next time I'm not gonna get a google phone straight upon release, it's really not worth the hassle. Also does anyone have problems with the wifi? Mine is horribly weak its a joke, struggles with wifi from my bedroom which my laptop and old Iphone 2g handled fine
Sent from my Nexus S using XDA App

[Q] Brightness Reduced due to overheating!!!

I am very desperate here in regards to one issue that I have. My phone keeps reducing the brightness on the screen due to overheating. My phone is not even hot. The problem is that I can't even go back to full brightness. I have to wait for a while to do that. But then, I work a little with the phone and BAM does it again. Are you guys having the same issue that I am having?. I have the phone to maximum brightness with auto brightness off. I asked on different forums and no answer as of yet. I already exchanged the phone and I am still having the same issues with my second phone.
jbecerril said:
I am very desperate here in regards to one issue that I have. My phone keeps reducing the brightness on the screen due to overheating. My phone is not even hot. The problem is that I can't even go back to full brightness. I have to wait for a while to do that. But then, I work a little with the phone and BAM does it again. Are you guys having the same issue that I am having?. I have the phone to maximum brightness with auto brightness off. I asked on different forums and no answer as of yet. I already exchanged the phone and I am still having the same issues with my second phone.
Click to expand...
Click to collapse
Replied as well in the other post.
Are you running widgetlocker? That seems to overheat the phones by running the cpu into the ground
No sir. Not running widgetlocked. Funny thing i just watched an entire movie that i purchased through the media hub and the brightness was never an issue. But here I am surfing and checking youtube clips and it happended again.
My god. It keeps doing it. I cant believe nobody has the same issue I have. 2nd phone and as soon as Frys has more in stock I will be getting my third. I love this phone and I will not give up until I have a working one. But if anyone knows of how to fix this issue please let me know. Thank you so much.
I had the same problem. Backed up all my data and did a factory reset. I'm not sure what app it was but I've heard widgetsoid & widget locker are the ones that cause the processor to constantly run at full power making the phone overheat. After my restore my phone was back to normal.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Well i just finished with the factory reset and as soon as I was setting my market account and downloading apps it did again for a few seconds maybe 5 sec. and then everything went back to normal. I am going to keep working on it and hopefully the issue will be fix. But the fact that it did it while downloading my fist app after a factory reset makes me wonder. But thanks man for answer me. Thank you. I will keep you guys posted.
Well i just finished with the factory reset and as soon as I was setting my market account and downloading apps it did again for a few seconds maybe 5 sec. and then everything went back to normal. I am going to keep working on it and hopefully the issue will be fix. But the fact that it did it while downloading my fist app after a factory reset makes me wonder. But thanks man for answer me. Thank you. I will keep you guys posted.
jbecerril said:
Well i just finished with the factory reset and as soon as I was setting my market account and downloading apps it did again for a few seconds maybe 5 sec. and then everything went back to normal. I am going to keep working on it and hopefully the issue will be fix. But the fact that it did it while downloading my fist app after a factory reset makes me wonder. But thanks man for answer me. Thank you. I will keep you guys posted.
Click to expand...
Click to collapse
Don't restore any apps yet or downliad anything. Just use it regular stock for a few hours and see if it heats up. If not its a buggy app using all of your resources.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
I only have this happen while having my infuse mounted on the dash while driving. it happens when the phone is charging, screen cranked up all the way, using google navigation turn by turn, has bluetooth on, and is streaming music from google music. Haven't had it happen during normal use at home. The phone mounted on the dash doesn't help with the heat since it's being hit by such strong heat from the sun. I'm also using the barely there case by case mate and it is always pretty cool to the touch with brightness all the way up and wifi on. Don't know If that helps. I'm loving my phone though.
Sent from my SAMSUNG-SGH-I997 using XDA App
Had it happen to 3 inspires before I finally returned it. I have a buddy's phone who rubs perfect and he is on it more than I am.
Must be a bad batch of phones or I just had horrible luck.
Sent from my Inspire 4G using XDA Premium App
Man, this is crazy. Still haven't fix the issue with the brightness and now I have an issues with flash content on my browser. For flash the video plays fine but the sound is playing like in slow motion. Uninstall flash and reinstall flash and still have the same issues. I starting to think that I have a lemon for a phone. 5 days and still Fry's has the phone out of stock. I need the return it for a third and hopefully last time. Oh by the way, I still have issues with the brightness.
jbecerril said:
Man, this is crazy. Still haven't fix the issue with the brightness and now I have an issues with flash content on my browser. For flash the video plays fine but the sound is playing like in slow motion. Uninstall flash and reinstall flash and still have the same issues. I starting to think that I have a lemon for a phone. 5 days and still Fry's has the phone out of stock. I need the return it for a third and hopefully last time. Oh by the way, I still have issues with the brightness.
Click to expand...
Click to collapse
Same issues on my phone, maybe it happens to all of them..

[Q] Restarting

So I've had the phone for about 3 weeks now and never had the restarting problem but now it's done it twice in the past 24 hours. Anyone know why it's doing it and how to fix it?
no one???? it's done it more again
hockeybpr25 said:
no one???? it's done it more again
Click to expand...
Click to collapse
need details what rom/kernel are you using? or is it completely stock? whats running when it restarts if anything? check new apps maybe one is being screwy
blazing through on my VZ Droid Charge
Completely stock, haven't rooted my phone yet. The phone every time has just been sitting on my desk or I'll be holding it doing nothing. I always close everything after I use it using the task manager. Let me know if you need any other info, and thanks.
hockeybpr25 said:
Completely stock, haven't rooted my phone yet. The phone every time has just been sitting on my desk or I'll be holding it doing nothing. I always close everything after I use it using the task manager. Let me know if you need any other info, and thanks.
Click to expand...
Click to collapse
hmm if its completely stock I couldn't say why, but maybe someone with more experience than me could chime in... as for a fix, perhaps if you backed everything up first, then a factory reset might do the trick
blazing through on my VZ Droid Charge
hockeybpr25 said:
Completely stock, haven't rooted my phone yet. The phone every time has just been sitting on my desk or I'll be holding it doing nothing. I always close everything after I use it using the task manager. Let me know if you need any other info, and thanks.
Click to expand...
Click to collapse
I'd look at any apps you recently installed. My Fascinate would reboot quite a bit at times for no reason, it could be a Samsung glitch.
What I tell my customers to do is;
-check that there isn't any software updates
-pull the battery and wait 30 sec. I know it is the generic answer but it fixes most problems, it just like a computer if it not working right, restart. (Laptops mainly in pulling the battery.)
-or factory/data reset. It often will fix the issue but there are the few cases where it will not solve the problem. (and you will lose all of your stuff on your phone, contacts are backed up by Google or backup asst.)
-lastly, root it!!! no problems on my GummyCharged, v1.5, 2.3.4 (I don't tell my customer this choice)
Yeah I'm going to root soon. I just keep on reading these forums everyday so I can hopefully prepare for rooting with no issues.
Sent from my SCH-I510 using XDA Premium App

[Q] Moto g screen response issues

Hey all. I've gotten good responses here before so I figured I'd come back.
Right, well, I've had a Moto G for not too long now, so I was surprised when I woke up this morning and there were huge latency issues on the screen. About a 3/4 of a second delay. It was working perfectly the other day, and I'm confused. My phone has never had root access and still doesn't. The strangest things I've noticed when using a screen tester app is that only when one finger is down is there latency. Two to five fingers is as fast as it should be.
And also, the soft buttons are working fine, the ones down the bottom.
So if anyone can tell me what's wrong, or perhaps what I should do to correct this phone killing problem, I would be thrilled.
(PS. I've noticed a dead pixel at the top right of my scree. Perhaps they are related issues?
Thanks again for any or all help! ^^
-Aro
Have you factory reset the phone yet?
ATRIXXIRTA said:
Have you factory reset the phone yet?
Click to expand...
Click to collapse
Mmm... Let me just backup my phone first, I have a lot of highly valued info on it.
I've don soft resets and such, but yeah, I'll factory reset it now.
Arobynn said:
Mmm... Let me just backup my phone first, I have a lot of highly valued info on it.
I've don soft resets and such, but yeah, I'll factory reset it now.
Click to expand...
Click to collapse
Its always a good place to start. Could just be some background app data causing havoc.
hmmm...
Mmkay, I reset the phone, and nothing changed. Still getting the latency, even just from moving around the home screen.
Any other suggestions?
Arobynn said:
Mmkay, I reset the phone, and nothing changed. Still getting the latency, even just from moving around the home screen.
Any other suggestions?
Click to expand...
Click to collapse
That sounds like it could be a hardware issue then. There wont be any software changes you can make to fix it if a factory reset didn't help.
You may have to warranty the thing.
Is it through a carrier or did you just buy it outright?
Oh man I'm really sorry about this, not replying. I fixed it with factory reset but keeping my SIM in the machine.
Thank you xD

Oreo bugs

Hi , I have a h830 with latest firmware 30c (Oreo) it's completely stock no root no custom recovery , at the first time I notice some bugs to the Oreo build ...
Always on display some times it's stucked at 12 o clock..
Bluetooth connection is unstable....
Some time lags too much....
just wondering if anyone had the same issues with his phone...
Sent from my LG-H830 using Tapatalk
not sure about bluetooth as i haven't tried it since the update but my always on display will change to 2:00 for no reason and then back to the correct time and the phone runs so sluggish with any app unless its already in ram from a previous attempt. Sad an update this nice basically ruined the phone while others not on tmobile seem to be fine. Sure hope someone looks into this so we can get a fix.
Hard reset the device. It will fix most weird issues from the upgrade.
cradelikz said:
Hard reset the device. It will fix most weird issues from the upgrade.
Click to expand...
Click to collapse
Sometimes when it's locked pop's up the lock screensaver like someone calls or send message and then go to sleep again..
Sometimes when it's unlocked open google assistance for no reason maybe as you said i have to make a hard reset
Sent from my LG-H830 using Tapatalk
Not sure about anybody else but I'm experiencing a lot of random app crashes. Most specifically messenger, instagram, and YouTube. Its almost making me wanna downgrade back to nougat until this is fixed. Almost every time I go into messenger, if I begin to scroll through a message it crashes. Also crashes if I begin to type a message to someone. I noticed that for some reason if I do these actions slower it seems to crash less... It's very annoying.
Whats up everyone!? Im not new to XDA- I usally sit back and read what everyone has to st because ....well honestly ....I dont know **** compared to you guys!! Lmaoooo ! But ive been wondering Now that you guys have oreo....would you recommend upgrading from 7.0? I havent upgraded because im comfortable with 7- and all I keep seeing are complaints about oreo- ive even seen a few who downgraded back from oreo.
Is it worth it?
Also im on t-mobile have a LG-H830. Not rooted.
It took t-mobile forever to catch up.
My worry is -ok I upgrade to oreo, I experience all the bugs and issues everyone talks about....how long til they put out a fix for the bugs!?!?
I don't know.if I should or shouldn't
I appreciate any feedback.
And if im on the wrong thread /forum for this question.......I apologize.
Thanks

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