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My fellow Canadians...
I have noticed a number of issues with the latest official firmware for the Rogers captivate. I think it would be a good idea to put them all in one place and try to start figuring out what common issues exist and perhaps we can address them all at once. Please state the issue, when it seems to happen, and what if any modifications you have made to your software setup. Maybe someone will notice a pattern or trend and we can get them resolved.
Thanks!
Reserved +10 char
One major issue I have noticed is when updating apps through the 3.1.5 market. It seems to only happen when I am updating an app, not when I am installing a new app:
Sorry!
The application TwLauncher(process com.sec.android.app.twlauncher) has stopped unexpectedly. Please try again.
At which point I have to force close it.
Also, I have experienced random shut downs, I will click the power/screen lock button to unlock the phone, and it seems the phone has shut itself off. If you hold down the power button it boots normally.
Anyone else experiencing these issues?
clemmie said:
One major issue I have noticed is when updating apps through the 3.1.5 market. It seems to only happen when I am updating an app, not when I am installing a new app:
Sorry!
The application TwLauncher(process com.sec.android.app.twlauncher) has stopped unexpectedly. Please try again.
At which point I have to force close it.
Also, I have experienced random shut downs, I will click the power/screen lock button to unlock the phone, and it seems the phone has shut itself off. If you hold down the power button it boots normally.
Anyone else experiencing these issues?
Click to expand...
Click to collapse
Did you try a factory reset after you updated?
Voice for Swype
The voice command for Swype doesn't work.......
1. Speed dial no longer works. Says 'USSD code running' then closes and gives message 'unknown application'
2. GPS has stopped working completely.
As far as the launcher crashes, I don't use touchwiz. I do use Launcher Pro. It does seem to crash every so often. I've replaced all my widgets because I've read somewhere that this might help.
No random shutdowns here.
I talked to a samsung technical support rep and his captivate's swype voice input didn't work either.
iam_immigrant said:
1. Speed dial no longer works. Says 'USSD code running' then closes and gives message 'unknown application'
2. GPS has stopped working completely.
Click to expand...
Click to collapse
GPS works perfectly on mine captivate 2.3.3 and I get better reception and locking time. But GPS will stop working if you flashed a custom Kernel on it! I know that because I tried it and GPS wasn't working when I had a custom Kernel, had to flash back the stock kernel.
Edit: I just tried Speed dial and it's working perfectly, I think there is something wrong on your phone.
Nick0703 said:
GPS works perfectly on mine captivate 2.3.3 and I get better reception and locking time. But GPS will stop working if you flashed a custom Kernel on it! I know that because I tried it and GPS wasn't working when I had a custom Kernel, had to flash back the stock kernel.
Edit: I just tried Speed dial and it's working perfectly, I think there is something wrong on your phone.
Click to expand...
Click to collapse
I also don't have any issues with the GPS or Speed Dial. My only mod was rooting with the FUGU kernel.
erbsmokah said:
Did you try a factory reset after you updated?
Click to expand...
Click to collapse
I hadn't thought of that; I wonder if I'll lose my root? Come to think of it, I wonder if that's causing the launcher crashes...
Nick0703 said:
GPS works perfectly on mine captivate 2.3.3 and I get better reception and locking time. But GPS will stop working if you flashed a custom Kernel on it! I know that because I tried it and GPS wasn't working when I had a custom Kernel, had to flash back the stock kernel.
Edit: I just tried Speed dial and it's working perfectly, I think there is something wrong on your phone.
Click to expand...
Click to collapse
Got the phone from Rogers with 2.1 then upgraded to 2.2 then to 2.3.3 (all done through Kies. GPS was ok but spotty on 2.1 and much better with Froyo but hoped Gingerbread would bring more improvement.
I've tested it since Rogers released 2.3.3 and on a few occasions I've even gone to the roof of my building on a clear day and waited for 45mins!! and nothing! Not lock then lose it but NOTHING! Speed dial I can live without but I actually use the GPS quite a bit.
Since upgrading I've done a factory reset 4 times and even sent it in for repair, which came back saying "upgraded SW and factory reset" which fixed nothing.
I've just rooted (just root nothing else) and I've tried to do use the gps code but I can't even get into that!!
What can I do at this point?
iam_immigrant said:
Got the phone from Rogers with 2.1 then upgraded to 2.2 then to 2.3.3 (all done through Kies. GPS was ok but spotty on 2.1 and much better with Froyo but hoped Gingerbread would bring more improvement.
I've tested it since Rogers released 2.3.3 and on a few occasions I've even gone to the roof of my building on a clear day and waited for 45mins!! and nothing! Not lock then lose it but NOTHING! Speed dial I can live without but I actually use the GPS quite a bit.
Since upgrading I've done a factory reset 4 times and even sent it in for repair, which came back saying "upgraded SW and factory reset" which fixed nothing.
I've just rooted (just root nothing else) and I've tried to do use the gps code but I can't even get into that!!
What can I do at this point?
Click to expand...
Click to collapse
Yeah, with the 2.3.3 you can't access the gps setting by entering the code, because everything you enter the code *#*#3214789650#*#*, you'll get a message saying "Service mode has crashes blablaba...". The only that I found to bypass that was to go to market and install the app "Anycut" then launch it, select New Shortcut, Activity then choose Angry gps.
I'll look up what's the problem that causing you not to get a good gps signal.
Sent from my SGH-I896 using XDA App
Nick0703 said:
Yeah, with the 2.3.3 you can't access the gps setting by entering the code, because everything you enter the code *#*#3214789650#*#*, you'll get a message saying "Service mode has crashes blablaba...". The only that I found to bypass that was to go to market and install the app "Anycut" then launch it, select New Shortcut, Activity then choose Angry gps.
I'll look up what's the problem that causing you not to get a good gps signal.
Sent from my SGH-I896 using XDA App
Click to expand...
Click to collapse
Man I was going nuts trying that gps code. Googled and searched this forum and everything pointed to that code. Was ready to toss my phone off the roof!
Was reading these forums for the past couple weeks learning how to root/flash (just rooted today actually) to get gps working.
I'm guessing I might have to try flashing it again with the stock rom from this thread http://forum.xda-developers.com/showthread.php?t=979133 but gotta do some more reading before attempting it.
iam_immigrant said:
Man I was going nuts trying that gps code. Googled and searched this forum and everything pointed to that code. Was ready to toss my phone off the roof!
Was reading these forums for the past couple weeks learning how to root/flash (just rooted today actually) to get gps working.
I'm guessing I might have to try flashing it again with the stock rom from this thread http://forum.xda-developers.com/showthread.php?t=979133 but gotta do some more reading before attempting it.
Click to expand...
Click to collapse
I use an app called GPS Status from the market. There, in the menu under 'tools', you can 'manage A-GPS state and wipe the location info the GPS has back to scratch. Then download the assistance data from the internet. This worked well for me and I do it from time to time to keep things current.
Sent from my SGH-I896 using XDA App
clemmie said:
One major issue I have noticed is when updating apps through the 3.1.5 market. It seems to only happen when I am updating an app, not when I am installing a new app:
Sorry!
The application TwLauncher(process com.sec.android.app.twlauncher) has stopped unexpectedly. Please try again.
At which point I have to force close it.
Also, I have experienced random shut downs, I will click the power/screen lock button to unlock the phone, and it seems the phone has shut itself off. If you hold down the power button it boots normally.
Anyone else experiencing these issues?
Click to expand...
Click to collapse
How long have you had the phone? The random shut downs is not a ROM issue. I am pretty sure it is a hardware problem. It was acknowledged by Samsung. There is even a list of effected builds. I am sure you could find the build numbers with a little search. I had this problem when I first got the phone last December but had Rogers replace it. If it is the same problem, I think you will notice that the sleep of death only occurs when the battery is like above 85% or somthing like that. It has been a while so I can't exactly remember.
I can't seem to get the firmware actually downloaded. I'm going through kies and it recognizes my phone, and recognizes that I need to upgrade, starts downloading the upgrade and at 12% it disconnects. I have two screen shots here that show what I am talking about.
Any ideas?
clemmie said:
I use an app called GPS Status from the market. There, in the menu under 'tools', you can 'manage A-GPS state and wipe the location info the GPS has back to scratch. Then download the assistance data from the internet. This worked well for me and I do it from time to time to keep things current.
Sent from my SGH-I896 using XDA App
Click to expand...
Click to collapse
Tried this the entire day and still nothing. I know it's kinda cloudy out today but still nothing.
i found 2.3.3 very slow, and poorly built. no voice button in swype PEEVED me off.i was originally making my custom canadian rom off Kh2 (rogers 2.3.3) but i dropped that project and released a canadianized/rogersized KJ3 (2.3.5).
one of the best roms in the dev section. and will be updated by the end of the week with the theming all included. the pic in my sig is a link to the rom if you havent seen EFFIN EH!
Unable to update my Captivate
My captivate is still 2.2 and while connecting to Kies it says this version of the device cannot be updated.
Current version shows PDA: JL1/phone: JL1/CSC: JL1 (xxx).
I had rooted via Super one click and I can see Superuser installed. I havent used it for any purpose.
I removed my external SD card and did factory reset. No luck.
nambisan said:
My captivate is still 2.2 and while connecting to Kies it says this version of the device cannot be updated.
Current version shows PDA: JL1/phone: JL1/CSC: JL1 (xxx).
I had rooted via Super one click and I can see Superuser installed. I havent used it for any purpose.
I removed my external SD card and did factory reset. No luck.
Click to expand...
Click to collapse
flash to stock 2.3.3 using the link in my signature. YOU NEED BOOTLOADERS coming from 2.2
Anyone is experiencing a very slow wifi since the 4.2.1 update on a Asus TF700t? I can't even watch a 2 min video on YouTube.
iPReCuRSoR said:
Anyone is experiencing a very slow wifi since the 4.2.1 update on a Asus TF700t? I can't even watch a 2 min video on YouTube.
Click to expand...
Click to collapse
I saw this post a few weeks back and have asked a few people on 4.2 about it and I'm not hearing anyone else cite this issue. You seem to have an isolated problem for some reason. Maybe something got corrupted during your "upgrade". If you can't fix it you'll probably have to backup your apps and data then do a factory reset and restore from backup to fix the problem.
elfaure said:
I saw this post a few weeks back and have asked a few people on 4.2 about it and I'm not hearing anyone else cite this issue. You seem to have an isolated problem for some reason. Maybe something got corrupted during your "upgrade". If you can't fix it you'll probably have to backup your apps and data then do a factory reset and restore from backup to fix the problem.
Click to expand...
Click to collapse
Is there a way to save my apps and my savegame? Because it's a real pain to reinstall them one by one and loose my savegame from my favorite games.
iPReCuRSoR said:
Is there a way to save my apps and my savegame? Because it's a real pain to reinstall them one by one and loose my savegame from my favorite games.
Click to expand...
Click to collapse
Use Titanium Backup from market if you have root.
iPReCuRSoR said:
Anyone is experiencing a very slow wifi since the 4.2.1 update on a Asus TF700t? I can't even watch a 2 min video on YouTube.
Click to expand...
Click to collapse
Some people have had success fixing this issue by disabling WiFi Optimzation in the wifi settings. Never had an issue myself, on or off, so I can't say it works from personal experience.
I'm having the same problem. I've tried downloading and reinstalling the factory ROM right from ASUS but that didn't fix it (so don't waste your time trying that).
faustus1005 said:
Some people have had success fixing this issue by disabling WiFi Optimzation in the wifi settings. Never had an issue myself, on or off, so I can't say it works from personal experience.
Click to expand...
Click to collapse
I'm on 4.2.1 and was having awful WiFi performance. Disabling WiFi optimization did the trick for me. Cheers!
Could it be a YouTube server issue and not really your tablet? I'm was still running the .25 firmware and noticed about 3 weeks ago the playback of video clips was very rough. The problem was the video stopped loading and creating the buffer for smooth playback. It would load 20-30 seconds, then stop, and start back up. It lasted a few days and then was fine again. Nothing had changed in my set up.
Is your phone connected to the same wifi to test loading the same clips? How about testing the same clips from your computer or on your phone but using the cellular network? I'm just trying to toss some ideas for other possibilities for the youtube issue. How has the tablet performed for other tasks?
fsured said:
Could it be a YouTube server issue and not really your tablet? I'm was still running the .25 firmware and noticed about 3 weeks ago the playback of video clips was very rough. The problem was the video stopped loading and creating the buffer for smooth playback. It would load 20-30 seconds, then stop, and start back up. It lasted a few days and then was fine again. Nothing had changed in my set up.
Is your phone connected to the same wifi to test loading the same clips? How about testing the same clips from your computer or on your phone but using the cellular network? I'm just trying to toss some ideas for other possibilities for the youtube issue. How has the tablet performed for other tasks?
Click to expand...
Click to collapse
No it's not YouTube cause even my browser is very slow. I've try with the apps speedtest and the result is awfull.
Update: I've just try the wifi optimisation trick by unchecking the box, deconnecting and reconnecting to my wifi and the wifi performance is back. thanks you all.
faustus1005 said:
Some people have had success fixing this issue by disabling WiFi Optimzation in the wifi settings. Never had an issue myself, on or off, so I can't say it works from personal experience.
Click to expand...
Click to collapse
Wow, it's working. Thanks Faustus.
Yesterday I updated my Honor 8 via the Systemupdate Menu. Since the Update I am struggling with WLAN Problems.
I never disconnect from the network but every minute or so the connection gets super slow. Like 100Bits/Second slow.
This does not only happen at my home network but also at work. I tried resetting the network settings but nothing changed... I am clueless at this point on what to do.
Any help is appreciated a lot!
Thanks, Jonny
Other devices work fine. Gonna do a factory reset now.
The factory reset might have fixed it. Works fine at the moment Thanks
Nevermind the probem is still there. I reinstalled my apps and now have the same problem. Also i noticed that the Wlan Symbol goes from full connectivity to 0 and vice versa all the time..
How can I check which App causes the problem? When i reboot in save mode I can't find a way to test the connection. Could switching the main storage path to a SD be the cause in any way?
Because this time the problem started occuring again once I rebooted after switching this setting.
I resetted the phone and just installed Twitch to have a constant live stream running to be able to see when the problem occurs. The problem still happens every few minutes.
I now deinstalled Twitch and installed the Ookla Speedtest and the problem comes up from time to time again. I also deinstalled every preinstalled app after the reset. So i am pretty sure that apps are not the problem..
Rommco05 said:
So and if u uninstall this "Twitch" problem still continuing? Constant live streaming must have too affect to other apps, streming take lot of signal...
edit: my english is limmited...
Click to expand...
Click to collapse
I used "Twitch" to have a constant live stream running and when I saw that the stream froze I checked applications like the PlayStore and they were not able to connect aswell.
Rommco05 said:
Thats is realy only with phone? Maybe your wifi provider have some problem... Try to test later or tommorow
Click to expand...
Click to collapse
I have the same problem in a different WLAN network. And all other devices in my home network dont have this problem
Rommco05 said:
So, try to install back older fw, I will reported this issue in another thread, let see waht another people say
Click to expand...
Click to collapse
I bought this phone a week ago. Will this remove my warranty?
Frd-l09c432b389
Rommco05 said:
Ou yes, my faul. For our models is official rollback but I go to be busy, if u want try search or wait cca 2-3 hours I'll be back, sorry
Click to expand...
Click to collapse
I talked to Honor Support and now Wiped the System Cache and did a Factory Reset from the Debug Menu. Lets see if that helps
I issued a replace unit from Amazon and hope that will solve it once for all
They should replace it
Rommco05 said:
We can now make a try rollback and and we will know if the problem continues
Click to expand...
Click to collapse
I did a rollback already to Android 6 Emui 4.0 and updated via System update to Android 7 B380. The Problem however still occurs and I think
it is getting worse now. I barely have a minute of functional WLAN. However my replacement Unit was luckily granted. So I will get a new phone these days
Rommco05 said:
Ok and on MM was still problem?
Click to expand...
Click to collapse
MM?
Rommco05 said:
Marshmallow A 6.0
Click to expand...
Click to collapse
To be honest I did not check :/ I instantly upgraded to B380 which worked fine before the update.
Dear all,
I own a OP6 always updated through OTA. But I have a big problem: often, and without noticing it, the data connection is interrupted and the only way to reactivate it is turn off the connection from the menu, wait a minute, and reactivate the connection. It happens several times a day.
As you can imagine, it is a big problem because someone sends me emails or messages that I do not receive until I do the steps above. And I don't know when I'm connected and when I am not because everything seems okay.
Can you help me?
Thanks in advance.
gidea1408 said:
Dear all,
I own a OP6 always updated through OTA. But I have a big problem: often, and without noticing it, the data connection is interrupted and the only way to reactivate it is turn off the connection from the menu, wait a minute, and reactivate the connection. It happens several times a day.
As you can imagine, it is a big problem because someone sends me emails or messages that I do not receive until I do the steps above. And I don't know when I'm connected and when I am not because everything seems okay.
Can you help me?
Thanks in advance.
Click to expand...
Click to collapse
i thought i was the only one with this issue....
i also have same problem i also have to deactivate data and activate again even some times call also drops
gidea1408 said:
Dear all,
I own a OP6 always updated through OTA. But I have a big problem: often, and without noticing it, the data connection is interrupted and the only way to reactivate it is turn off the connection from the menu, wait a minute, and reactivate the connection. It happens several times a day.
As you can imagine, it is a big problem because someone sends me emails or messages that I do not receive until I do the steps above. And I don't know when I'm connected and when I am not because everything seems okay.
Can you help me?
Thanks in advance.
Click to expand...
Click to collapse
Just out of curiosity, did you try downloading the latest full rom and flashing it? I was always having issues with severe battery drain if I updated by OTA. Downloading the rom from OP website and flashing fixed the issue. Could be something similar for you.
Be sure to do a backup first incase of any problems.
hallo dare said:
Just out of curiosity, did you try downloading the latest full rom and flashing it? I was always having issues with severe battery drain if I updated by OTA. Downloading the rom from OP website and flashing fixed the issue. Could be something similar for you.
Be sure to do a backup first incase of any problems.
Click to expand...
Click to collapse
Not similar but this the only case. I learned it through 4 devices OTA updates always mess up something. Always do full clean install, i know it sucks to settup the phone again install backups.. etc.. but it gor good
I think i have the same problem but after every reboot. I get 4G icon, but there is no connectivity on chrome and other apps (although Spotify seems to work). Only after switching to 3G and back to 4G the data works...
I had the same problem on my OP3 in OOS, but not in Resurrection Remix... really weird. I may try Havoc OS to see.
No problems with mobile data here, but dame issues when on wifi. I did a factory reset yesterday and clean install, but sadly that didn't help.
I've just updated to OxygenOS 5.1.11 and the issue is still with me. How is it possible? It's a really annoying bug. Developers, where are you when we need you most?
gidea1408 said:
I've just updated to OxygenOS 5.1.11 and the issue is still with me. How is it possible? It's a really annoying bug. Developers, where are you when we need you most?
Click to expand...
Click to collapse
Have you tried a network reset?
80s Baby said:
Have you tried a network reset?
Click to expand...
Click to collapse
What do you mean?
gidea1408 said:
What do you mean?
Click to expand...
Click to collapse
Settings - Back up and reset - network settings reset
Make sure you reboot your phone once after you do that
Does anyone know what the best apn and network settings are for an unlocked Moto g5 plus on metro by TMobile
When I use OP6 on mobile data, cant use google or associated programs... Used a VPN program and problem is solved.
Updated: deleted all APN and insert manually APN for my network. Works just fine...for now.
Any fixes? It keeps crashing and reboot doesn't fix it.
Open "Beta" build. Expect bugs. Also there's a reason this build is pulled back by OnePlus. Downgrade to OB11. Everything seems fine to me on OB11.
No issues here on OB12
silvercat said:
No issues here on OB12
Click to expand...
Click to collapse
Click pair new device. I'm getting crashes on 9.0. 3 official.
Batfink33 said:
Click pair new device. I'm getting crashes on 9.0. 3 official.
Click to expand...
Click to collapse
Same problem for me. It happens every time I update the ROM, beta or not, I have to do a clean install each time ...
Anyone has fix this Bluetooth issue in ob12?
So it's still not fixed in ob14
Has this issue just yesterday in OB14. Sudden freeze and reboot. After that Bluetooth settings crash, no lock screen and theming worked buggy. Took a backup and clean flashed. No problems so far
Hello,
I had the same crash with stable 9.04 approx one week after upgrading from 9.0.3.
Suddenly, entering bluetooth made settings app force close.
I couldn't find any solution and ended up to factory reset the phone...
elmarian756 said:
Has this issue just yesterday in OB14. Sudden freeze and reboot. After that Bluetooth settings crash, no lock screen and theming worked buggy. Took a backup and clean flashed. No problems so far
Click to expand...
Click to collapse
This happens for me every two weeks... I don't know at all why it happens. I'm thinking it could be caused by the navbar gestures, SwiftKey, cf.lumen or maybe kinscreen. Do you use one of these?
I went back to 9.0.4 because of that and it still happens.
sylvn said:
This happens for me every two weeks... I don't know at all why it happens. I'm thinking it could be caused by the navbar gestures, SwiftKey, cf.lumen or maybe kinscreen. Do you use one of these?
I went back to 9.0.4 because of that and it still happens.
Click to expand...
Click to collapse
Sorry but i use none of these. In my case the rom starts to collapse itself after a few updates dirty flashed. Some system apps not showing on ocasional boots, some sudden soft reboots and then lockscreen not showing at all, theming bugs, and Bluetooth crash. I take backup using oneplus switch and titanium and fresh install open beta, restoring all doesnt take more than 20 minutes.
My bluetooth setting crash, i couldn't connect any new devices. so i searched for solution in this forum. im on OOS 9.0.4. just before i take the plunge wipe data clean install rom, i tried the following.
I first cleared Setting App cache and data, didn't work.
then i gone into recovery and cleared Dalvik cache, didn't work.
then i used Clean Master and cleared system cache, 3gb worth, and bluetooth setting worked again!
hope this helps someone in the future.
Hello guys, i just noticed that bluetooth settings crashing ,everything was working fine for me (as long as i remember), but yesterday i was trying to pair a BT controller and it happened. So let me explain, turning on and off bt affects nothing, but when it's on and you try to go to the settings by long tap on quick settings or by the settings it crashes. when it's off you can go to the settings but once you try to pair a new device it crashes, old paired devices pair when you turn on the BT so it happens only when you try to pair a new device.
I tried to go to the 9.0.6 but it was crashing there too, so i rolled back to OB19.
I'm rooted, magisk 19.2 and twrp and with stock or smurf kernel it crashes , so i ended up pairing the controller with a third party app.
I'm sure it was working before because i paired alot of devices. I tried some "fixes" like freezing the bttestmode or clearing the cache and data of the bluetooth but none of those fixed the issue. So did anyone find a solution.
Thank you
For everyone having BT crashes, try looking at your phone Bluetooth name and check if it's blank. Usually happens to me when fsync fails and I lose my ram data.
Dzemper said:
For everyone having BT crashes, try looking at your phone Bluetooth name and check if it's blank. Usually happens to me when fsync fails and I lose my ram data.
Click to expand...
Click to collapse
You just came out of nowhere, thank you it worked when i found that there was no device name in the About Section, changed it and now it works.
Dzemper said:
For everyone having BT crashes, try looking at your phone Bluetooth name and check if it's blank. Usually happens to me when fsync fails and I lose my ram data.
Click to expand...
Click to collapse
True hero right there. Thanks man !
Dzemper said:
For everyone having BT crashes, try looking at your phone Bluetooth name and check if it's blank. Usually happens to me when fsync fails and I lose my ram data.
Click to expand...
Click to collapse
You are freaking Jesus Christ sir, whole day searching around and I was about to give up and clean flash.
Dzemper said:
For everyone having BT crashes, try looking at your phone Bluetooth name and check if it's blank. Usually happens to me when fsync fails and I lose my ram data.
Click to expand...
Click to collapse
Many Thanx