Missing Signal Symbol - Galaxy S6 Q&A, Help & Troubleshooting

Since a week ago the symbol on the phone signal (H+, H , 3G, G, 4G) had gone missing and haven't appear anymore. The setting said that the carrier service is on but the mobile network state disconnected. I have tried to wipe the cache partition, rebooting the phone, reinserting the SIM card but they does not help. Could any one help? I am using Android 5.1.1 on my S6 with the build number LMY47X.G920FXXU2BOGF . Thanks in advance.

tanto259 said:
Since a week ago the symbol on the phone signal (H+, H , 3G, G, 4G) had gone missing and haven't appear anymore. The setting said that the carrier service is on but the mobile network state disconnected. I have tried to wipe the cache partition, rebooting the phone, reinserting the SIM card but they does not help. Could any one help? I am using Android 5.1.1 on my S6 with the build number LMY47X.G920FXXU2BOGF . Thanks in advance.
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Sounds like your mobile data has been turned off. Settings/Data Usage to check.

Related

[Q] Network mode cannot set to 3G

Just got my Nexus 5 today.
However, in Wireless&networks / Mobile networks / Network Mode, I can only set it as 2G or LTE but not 3G.
I am currently on b-mobile in Japan and my Nexus 4 works fine on the network.
Wondering is it some sort of bug of KitKat or is it somewhat related to the SIM card I am using...
seanyseansean said:
Probably the sim card. Mine gives me the option, but another n5 on a different network (o2/UK) doesn't.
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hmm, in my case, I can see the 3G option, just that whenever I select the 3G option, the system would automatically reset it when I navigate to other page.
Is that also the case on your N5 with O2/UK sim card?
On the other hand, I will test my N5 on different sim card tomorrow.
I have the same issue. If I select 4g, the dot stays when I go back, but I only get a full bar 2g connection. If I select 3g and go back, no dot is there but I only get a 2g connection.
Sometimes this was solved in previous handsets by going into the service menu and selecting 3g/2g from there.
MarkMcLovin said:
I have the same issue. If I select 4g, the dot stays when I go back, but I only get a full bar 2g connection. If I select 3g and go back, no dot is there but I only get a 2g connection.
Sometimes this was solved in previous handsets by going into the service menu and selecting 3g/2g from there.
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I also tried forcing the N5 to use 3G only (by going into the test menu with "*#*#4636#*#*" code) but it still does not work...
OK, so I tried the SIM cards from my colleges, and my N5 can connect to 3G without problem.
It's weird that my SIM card works perfectly well on N4 but NOT N5...
Did not experience such SIM card computability issue before...
httimchen said:
I also tried forcing the N5 to use 3G only (by going into the test menu with "*#*#4636#*#*" code) but it still does not work...
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Works for me now. Went into that test menu and selected GSM/CDMA auto PRL and I now have 3g. Didn't have to reboot.
3G cannot set for Virgin UK Sim
MarkMcLovin said:
Works for me now. Went into that test menu and selected GSM/CDMA auto PRL and I now have 3g. Didn't have to reboot.
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I am also having the same problem, purchased the Nexus 5 from carphonewarehouse, can set on 4G or 2G, but when i set to 3G and comeback, it resets. Is that a SIM card problem? I tried to go on testing mode and apply GSM/CDMA auto PRL, that also not working. Is that a KitKat bug?
Same problem on Orange/EE in the UK. I can see the 3G option but phone won't let me change to 3G. Option never sticks. Just stays on 2G. Any ideas? Is this a known bug?
Thanks 101
101_North said:
Same problem on Orange/EE in the UK. I can see the 3G option but phone won't let me change to 3G. Option never sticks. Just stays on 2G. Any ideas? Is this a known bug?
Thanks 101
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i think it's not a bug.i think it's a hardware problem. i'm having it with vodafone italy.
Same here on T-Mobile Austria :/
Already changed SIM card, without success. Maybe provider related issues?
unexist said:
Same here on T-Mobile Austria :/
Already changed SIM card, without success. Maybe provider related issues?
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I'm on straight talk TT&T with a new SIM card, but sometimes the network mode doesn't stick. No idea why...
replaced a new 3G SIM, no luck
Just replaced a new 3G SIM Card didn't work the 3G option for me - Chunghwa Telecom Taiwan.
But I can select 2G, and dial number to make a phone call, so the SIM slot seem works fine, maybe just configuration issue?!
And, also I find a very annoying defect of my Nexus 5 32G(White), when hard-reset or flash to Factory Image, my Nexus 5 32G white goes crazy!! it just keep stuck and loop at Google Logo (not even show the 4 circle animation), and won't boot at all!
And I finally find a way to make it boot, by keep trying repeat flash factory, erasing userdata, erasing cache etc. is every had this issue?
EE/T-Mobile (uk) and I can't select 3g either, well I can but it doesn't stick.
I have a similar problem, except I can only select 3G / 4G, and not 2G because the 2G option isn't even displayed!! So infuriating. It still works through the *#*#4636#*#* menu, if I select GSM only then it does indeed go to 2G.
Is it possible that the SIM is somehow telling the phone OS it can't do 2G only? This didn't happen with my old carrier (same phone, only just switched). I have a feeling it's caused by the same thing that makes my phone number show up as 'unknown' now, too.
I have the same issue, I tried two different SIM, on is a Straight Talk sim that is set up to use the ATT network and used a T-Mobile sim card, both were unable to keep 3G as a setting.
My Nexus 5 seems that reluctant to drop from 3g to 2g when 4g is selected i have given up and now just manually select 2g to make sure i have a signal (im out in the sticks a bit). Sat at the PC with 4g selected i get no signal whatsoever, with 2g selected i get an indicated full signal strength.
Why on earth the N5 is so reluctant to dip its toe in the 2g territory when no data is on is beyond me.

[Q] Sim not connected to network

Hi,
I have H60-L02 version with B307 from some time now and lately I noticed that, without warning, one or both sims are been disconnected from network, putting me in the situation in which I cannot make or receive calls. If I change from 2G to 3G on sim 1 it reconnects.
The fact which is more annoying is that in disconnected state on the status bar it shows that I have network signal on both sims. For checking if I'm effectively connected to network I have to go in "Settings-About phone-Status-Network" and verify the Service state.
Anyone had this problem, and if so, is there a workaround ?
Thank you.
I got similar problems with the SIM card. I've got the international h60-l04 on stock firmware with one SIM slot and the mobile connection fails every time. The Status Bar says there is a connection, but it isnt stable. It switches every few seconds.
I tried to delete the APN, forcing 2G and 3G and havent got a sollten, yet. I first thought it's a firmware failure.
Is there any solution for this? I have the similar problem as well... My model is H60-L02.
Thanks..

Data Stuck on 2g/Edge not turning back to 3G

I have a moto G xt1033 running CM13 20160212 and i switched my data which was on 3G showing H+ on the status bar to 2G which showed Edge on the status bar to preserve battery. But the next day when i switched it back on to 2G it would still show Edge even tho the preferred data connection was 3G. I've tried updating the rom more than a couple of times and I've tried changing the APN and wiped the data partition cache but nothing seems to help so now I'm stuck with very slow internet every time I'm out please help.
give aa try to flash radio.zip
*#*#4636#*#* try this

Mobile Network Not Available

Hi folks,
This is my first post on here. I'm having a problem with my phone which I think is quite unique and I hope someone on here can help me fix it before I buy a new device.
I have a galaxy nexus (maguro) running cyaogenmod.
Previously I was running CM11 (cm-11-20141115-SNAPSHOT-M12-maguro) from the CM website and updated it to CM12.1 cm-12.1-20160719-SNAPSHOT-YOG7DAO8DL-maguro) a few weeks ago.
When I rebooted my phone it was running very slow (and getting very warm) so I did a factory reset and re-installed CM12.1.
It started working ok but I noticed that my phone was displaying 'emergency calls only' even though the network reception in the status bar was full, displaying 'H' (3g) and allowing me to connect to the internet using 3G.
Whenever I make a call it states 'Mobile network not available' and I cannot send text messages.
I tried phoning O2 and they gave me a new sim but the problem was still happening. I then tried putting my girlfriend's EE sim into the phone and I could make calls/send messages. I also went to France on holiday and could use my phone to phone/text using my O2 sim abroad. Whenever I put my O2 sim into another phone I can make calls and text.
So basically it is only when my O2 sim is specifically in the Galaxy Nexus that I cannot make calls/send texts but can still use 3g.
Oh yeah when I go to Settings>Mobile Network Settings>Network Operators the following available networks are shown:
O2-UK
T-Mobile UK
3 UK
vodafone UK
Orange
When I select O2-UK is states 'cannot connect at this time. Please try again later'
I've tried re-installing the older version of CM11 and today I tried wiping the entire phone (internal sd card etc) and it is still happening. Can anyone help? Is there something else I can wipe, or setting I can change?
Thanks in advance

Phone loses network randomly and also has a bad connection

Hi,
As the title states, i didn't make any change to the phone but now i can't get data or phone calls even tho it shows i'm connected.
I've tried:
Resetting Network settings
Clearing cache on the dialer and a few sys apps
Clearing cache on the system level from recovery
Swapping the sim to another device proved that it's a problem on this device alone
Looking at the phone info menu from *#*#4636#*#* shows that i get LTE but then it drops to UTMS on voice and HSPA on data when i get a call and after it drops, any new call isn't being received and the phone doesn't go to LTE without resetting the radio signal
I also checked on another identical phone and it's the same only that one goes back to LTE after the call..
I've tried to switch the preferred network types but it either didn't help or it didn't work.
Wifi works fine and so does BT, data works fine sometimes and sometimes it doesn't, voice just doesn't work almost at all.
I'm still on Oxygen v9 and so are the other phone which work.
Any other ideas to try apart from reinstalling\updating?

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