Hi guys,
Since the day I bought the Moto G (XT1032 bought on Amazon UK) I have a problem with push notifications on Instant Messaging apps (like Hangouts and Facebook Messenger).
With Facebook Messenger (that is the IM I use most of the time), only 50% or 33,3% of the notifications arrive, when the Moto G is on WIFI, with the screen off and not conected to a charger.
And yes, I checked and the wifi is set to be always on, even with the screen off.
So, when someone send me messages on FB Messenger, I only receive 1 of 2, or 1 of 3 messages. Most of the time, I recive one and the other don't.
With Hangouts, the problem is just with the first message: It can take lot's of minutes to receive the message that starts the conversation. The others arrieve with no problem. But when I reboot the phone, the problem with the first message starts again.
In both apps, when the notification doesen't arrive, if I press the power button to turn the screen on, the notification arrive at that exact second (it's like its stuck in the phone, and the power button is like a trigger).
And, the stuck message will arrive too if I receive other messages (it can be from the same person), and the phone will vibrate twice (for the new message and for the stucked one)
I tried this on different routers, with different internet providers, I even tried with my Galaxy S as a hotspot, using my 3G Internet, but the problem is always there.
So 2 weeks ago, I unlocked my Moto G to install CyanogenMod, to see if the problem was from the Motorola firmware, but with the CyanogenMod Rom, the problem is still there.
So, this is why I'm starting this thread, to see if there is more people that can reproduce this problem, and to try to find a way to solve it.
If someone need logcats or other type of logs to try to find out whats happening, I will send them as soon as possible.
Thank you, and sorry my bad english.
PS: This is my second Moto G (I asked for a replacement because of this bug), so, I think that this is not a hardware problem of my phone.
RBras said:
Hi guys,
Since the day I bought the Moto G (XT1032 bought on Amazon UK) I have a problem with push notifications on Instant Messaging apps (like Hangouts and Facebook Messenger).
With Facebook Messenger (that is the IM I use most of the time), only 50% or 33,3% of the notifications arrive, when the Moto G is on WIFI, with the screen off and not conected to a charger.
And yes, I checked and the wifi is set to be always on, even with the screen off.
So, when someone send me messages on FB Messenger, I only receive 1 of 2, or 1 of 3 messages. Most of the time, I recive one and the other don't.
With Hangouts, the problem is just with the first message: It can take lot's of minutes to receive the message that starts the conversation. The others arrieve with no problem. But when I reboot the phone, the problem with the first message starts again.
In both apps, when the notification doesen't arrive, if I press the power button to turn the screen on, the notification arrive at that exact second (it's like its stuck in the phone, and the power button is like a trigger).
And, the stuck message will arrive too if I receive other messages (it can be from the same person), and the phone will vibrate twice (for the new message and for the stucked one)
I tried this on different routers, with different internet providers, I even tried with my Galaxy S as a hotspot, using my 3G Internet, but the problem is always there.
So 2 weeks ago, I unlocked my Moto G to install CyanogenMod, to see if the problem was from the Motorola firmware, but with the CyanogenMod Rom, the problem is still there.
So, this is why I'm starting this thread, to see if there is more people that can reproduce this problem, and to try to find a way to solve it.
If someone need logcats or other type of logs to try to find out whats happening, I will send them as soon as possible.
Thank you, and sorry my bad english.
PS: This is my second Moto G (I asked for a replacement because of this bug), so, I think that this is not a hardware problem of my phone.
Click to expand...
Click to collapse
Hey! I had the exact same problem with the RAZR HD (xt925), I've got it replaced twice, with the same problem... just like you... so they finally replaced the razr hd for a xperia zl (6502), the xperia had android 4.2.2 (at the time) and the problem was COMPLETELY GONE!.. so, well.. as the time passed by, the 4.3 came up, updated... and guess what?? the exact same problem from the razr HD was back in this xperia zl. I had decided to roll back to the 4.2.2 again... there aren't any delayed notifications on this firmware. Seems like it's a power saving mode of some sort. who knows :/
RBras said:
Hi guys,
Since the day I bought the Moto G (XT1032 bought on Amazon UK) I have a problem with push notifications on Instant Messaging apps (like Hangouts and Facebook Messenger).
With Facebook Messenger (that is the IM I use most of the time), only 50% or 33,3% of the notifications arrive, when the Moto G is on WIFI, with the screen off and not conected to a charger.
And yes, I checked and the wifi is set to be always on, even with the screen off.
So, when someone send me messages on FB Messenger, I only receive 1 of 2, or 1 of 3 messages. Most of the time, I recive one and the other don't.
With Hangouts, the problem is just with the first message: It can take lot's of minutes to receive the message that starts the conversation. The others arrieve with no problem. But when I reboot the phone, the problem with the first message starts again.
In both apps, when the notification doesen't arrive, if I press the power button to turn the screen on, the notification arrive at that exact second (it's like its stuck in the phone, and the power button is like a trigger).
And, the stuck message will arrive too if I receive other messages (it can be from the same person), and the phone will vibrate twice (for the new message and for the stucked one)
I tried this on different routers, with different internet providers, I even tried with my Galaxy S as a hotspot, using my 3G Internet, but the problem is always there.
So 2 weeks ago, I unlocked my Moto G to install CyanogenMod, to see if the problem was from the Motorola firmware, but with the CyanogenMod Rom, the problem is still there.
So, this is why I'm starting this thread, to see if there is more people that can reproduce this problem, and to try to find a way to solve it.
If someone need logcats or other type of logs to try to find out whats happening, I will send them as soon as possible.
Thank you, and sorry my bad english.
PS: This is my second Moto G (I asked for a replacement because of this bug), so, I think that this is not a hardware problem of my phone.
Click to expand...
Click to collapse
Hey! Did you end up finding a solution to this problem? I have this same problem with my moto g and I can't find a way to fix it. Any help would be apreciatated
This is just to document what I went through a few days ago...
I received my OPO last Monday
I started to setting it up last Tuesday
Everything "apparently" was fine
I can dial out
I can SMS out
I can go out to network and download (wifi and 4g LTE on TMobile)
BUT I didn't test/check any inbound, such as receiving call or SMS (looking back, I shoulda try them)
Then my wife told me I didn't pickup my phone last Thursday (ALWAYS pickup your wife's phone call )
I started to look into it,and found out
com.android.phone will crash whenever there's incoming call
incoming SMS is not even showing up in my SMS app, and my wife's SMS app (iphone 5 on ATT) did not show failed delivery. She has no problem seeing my SMS
I was on
CM11S (XNPH25R)
franco r10 kernel
philz recovery
rooted
xposed framework (no module loaded though)
I called TMo support, and got transferred to tech support
They guy I talked to was very nice, and did everything he could to help me out
Since it's not their phone, there's not a whole lot they can do
At the end, both him and I agreed to try and do a factory reset and see what happen
Son of a gun, it work just fine!
Less invasive Solution
Symptoms:
start the phonebook, try to make a call, will crash after a short while.
Somtimes right during trying to answer a call.
Failing processes:
com.android.phone
android.proces.acore
Situation:
Sony Xperia Z1
Android 4.4.4
I think that this may be applicable to any phone or device running Android
Solution:
- Sync Contacts to Google
- Settings/Apps/All Apps
- select "Contacts"
- Force Stop
(Attention will loose contact settings and data after the next step, backup! You break it you own the pieces.)
- Delete Contacts Data
- Settings/Apps/All Apps
- select Contacts-Store
- Force Stop
- Delete Contacts-Store Data
- Settings/Sync/Google/Menu top right /Sync now
After re-syncing the contacts has finished, the issue was cleared.
Best regards, Euphoric
Diesnt work, at least not with 44s. Had to factory reset the device. Started doing this after I installed a theme....
terry_mccann said:
Diesnt work, at least not with 44s. Had to factory reset the device. Started doing this after I installed a theme....
Click to expand...
Click to collapse
i will soon get you the solution
I got my xperia Z3, 3 months back.Today i faced this issue like some 94 out of my 240 contacts went missing in the morning and i was busy @ work so just saved needed contacts and after i returned home i was shocked to find now 130 + contacts went missing :crying:and not able to them back.I dont have back up also.Please suggest a way to get back my contacts.And anyone is facing this issue.if yes pls post here.
Model : D6653
Android Version 4.4.4
My phone won't stop receiving messages (duplicates, for hours on end)
I get about 100 copies of messages an hour. My phone is the Xperia Z1 c6903, it started right after the Lollipop upgrade yesterday. My carrier is t-mobile. I tried different apns, messaging apps, and clearing app caches.
I would like to solve this without a full wipe if possible.
easyrap said:
maybe it's a carrier's problem...
Some years ago I had the same problem, I called the operator and they solved the question
Click to expand...
Click to collapse
It doesn't happen with my friend's phone on t-mobile. unfortunately our sims are different sizes so we can't easily check. I'll give them a call though, thanks.
Edit: gave them a ring, they couldn't solve the problem.
Duplicate thread.
http://forum.xda-developers.com/general/xda-assist/phone-wont-stop-receiving-messages-t3083138
I have a problem with the SMS news afted the export from HTC M7 to new XPERIA Z5, the application of the XPERIA Z5 message does not work properly, I have a problem with deleting a message or conversation, actually it is not removed.
Turns out that kind of information removes the conversation, it takes 20 minutes and never actually does not end!
A freshly installed is working properly, the problem is only after importing messages from My old phone HTC M7 to XPERIA Z5.
Please help !
I installed a new application for SMS and everything works well.