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Problems getting 4G LTE on Sprint Network

Hi,
I got my Nexus 5 from a 3rd party Sprint Dealer, known as Wirefly.com -- Is anyone having problems accessing 4G LTE from Sprint? I am in the 100% best coverage zones according to Sprint.
I have done heaps of troubleshooting steps with Sprint, to no avail. They are blaming it on a faulty phone.
Anyone else having this issue?
Its been happening since I received the phone on Dec 4th.
Thank you

Are you rooted? What radios are you on?
sent from my HAMMERHEAD neXus

CRIME INC. said:
Are you rooted? What radios are you on?
sent from my HAMMERHEAD neXus
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No, I haven't rooted. I am on the stock radio

gsteelx said:
No, I haven't rooted. I am on the stock radio
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Sprint here too, but no issues. Do you have a SIM card installed? It is required to access LTE on sprint.
Sent from my Nexus 5 using Tapatalk

Are you on 4.4.2? Cuz im on sprint and i had to roll back to the 4.4 radios. The 4.4.1 radios were horrible. I too got my phone from wirefly. You have a 14 day guarantee with them
sent from my HAMMERHEAD neXus

CRIME INC. said:
Are you on 4.4.2? Cuz im on sprint and i had to roll back to the 4.4 radios. The 4.4.1 radios were horrible. I too got my phone from wirefly. You have a 14 day guarantee with them
sent from my HAMMERHEAD neXus
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Yeah, I am on 4.4.2.
Wirefly is currently out of stock, otherwise they said they would replace it. I am going to keep checking back with them everyday to get a new one. Any suggestions in the mean time? Sprint tech support has been hit or miss. I have been told that there is tower problems from Baltimore to Southern Virginia, then another tech support agent tells me no problems at all!
I do not know what to believe anymore or what to do!

Well i know i got perfect lte the first two weeks i had my phone, then almost three weeks without it, then now its back. I know its a sprint thing. Are you getting lte anywhere at all?
sent from my HAMMERHEAD neXus

CRIME INC. said:
Well i know i got perfect lte the first two weeks i had my phone, then almost three weeks without it, then now its back. I know its a sprint thing. Are you getting lte anywhere at all?
sent from my HAMMERHEAD neXus
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First, thank you for your replies. I am not too up to date with rooting and such, so I apologize for that in advance.
The most I can get is LTE with 1 bar. That has been when I am driving around.
I can see the tower from my Condo, and according to their coverage maps, I should be getting "LTE Best" at home and work.
Thank you again.

CRIME INC. said:
Well i know i got perfect lte the first two weeks i had my phone, then almost three weeks without it, then now its back. I know its a sprint thing. Are you getting lte anywhere at all?
sent from my HAMMERHEAD neXus
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I switched from TMobile to Sprint (in-contract, so I had to pay to get out of TMobile) with the hopes of Sprint being better, but as of now, I have not seen that at all!

Im pretty sure it will get better when sprint rolls out spark (officially), and Google updates the radio again
sent from my HAMMERHEAD neXus

CRIME INC. said:
Im pretty sure it will get better when sprint rolls out spark (officially), and Google updates the radio again
sent from my HAMMERHEAD neXus
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Well I have every intention of still getting a new phone from Wirefly.
It was odd, did Wirefly send you the phone with the SIM (or whatever they call it ICCA?? card) inside of it already?
Any ETA on the rollout of that?

Yes the sim is already in your phone. And i don't blame you for wanting a new phone, best to rule out a bad phone
sent from my HAMMERHEAD neXus

CRIME INC. said:
Yes the sim is already in your phone. And i don't blame you for wanting a new phone, best to rule out a bad phone
sent from my HAMMERHEAD neXus
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Yeah definitely.
Thank you for your help! It is much appreciated!

If you are on 4.4.2 then you need to root and flash a different modem or wait for google to send out an update.
Since you are getting lte but with a weak signal this is most likely the problem of course coverage maps are very vague and it may be that you are just too far from the tower.

lafester said:
If you are on 4.4.2 then you need to root and flash a different modem or wait for google to send out an update.
Since you are getting lte but with a weak signal this is most likely the problem of course coverage maps are very vague and it may be that you are just too far from the tower.
Click to expand...
Click to collapse
I can literally see the tower from my balcony at my condo.
Leary of doing anything to the phone because I am going to get a new one from Wirefly when they have them in stock.
Thanks for your input!

gsteelx said:
Hi,
I got my Nexus 5 from a 3rd party Sprint Dealer, known as Wirefly.com -- Is anyone having problems accessing 4G LTE from Sprint? I am in the 100% best coverage zones according to Sprint.
I have done heaps of troubleshooting steps with Sprint, to no avail. They are blaming it on a faulty phone.
Anyone else having this issue?
Its been happening since I received the phone on Dec 4th.
Thank you
Click to expand...
Click to collapse
Read up on This. Im on 4.4.2 and since i got my nexus 5, i was experiencing no LTE in my area, Yesterday i was finally able to get a LTE signal near and inside my home.

cephaus said:
Read up on This. Im on 4.4.2 and since i got my nexus 5, i was experiencing no LTE in my area, Yesterday i was finally able to get a LTE signal near and inside my home.
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Yeah, I am only able to get 3G with 2-3 bars at a time. Like I said, if I drive around, I will barely get LTE, maybe 1 bar.
How good is the signal strength?
Anyone know of an ETA on when Google will push out a new update?

gsteelx said:
Yeah, I am only able to get 3G with 2-3 bars at a time. Like I said, if I drive around, I will barely get LTE, maybe 1 bar.
How good is the signal strength?
Anyone know of an ETA on when Google will push out a new update?
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Click to collapse
Pretty good. -91dBm from here in my bedroom. You can force lte via dialer codes such as "*#*#4636#*#*" but you will not be able to receive calls or texts.

\
cephaus said:
Pretty good. -91dBm from here in my bedroom. You can force lte via dialer codes such as "*#*#4636#*#*" but you will not be able to receive calls or texts.
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Click to collapse
Ahh.
They did heaps of dialer codes when I called tech support. I forget exactly which ones, but they made me do them several times.
Also, when going into Settings > More > Mobile Networks > Preferred Network Type > does anyone's else default to GLOBAL instead of LTE? I keep switching mine to LTE, but it shunts it back to Global randomly.... I can't figure out why...

gsteelx said:
\
Ahh.
They did heaps of dialer codes when I called tech support. I forget exactly which ones, but they made me do them several times.
Also, when going into Settings > More > Mobile Networks > Preferred Network Type > does anyone's else default to GLOBAL instead of LTE? I keep switching mine to LTE, but it shunts it back to Global randomly.... I can't figure out why...
Click to expand...
Click to collapse
Anyone else having this by chance?

[Q] Help Flashing/Rooting Before I Brick Phone

So I'm switching from Galaxy S3 to Nexus 5 and was wondering a couple of things.
1: For most phones, there are carrier version and each version had it's own rom/flashes, so for Nexus 5 I noticed that there is no separate forum for Sprint, ATT, etc. Does that mean all flashes/rooting methods work on the Nexus 5?
2: Is there something like Odin for Nexus 5?

Bump, really do need help. Don't want to brick phone.

D7Knight said:
So I'm switching from Galaxy S3 to Nexus 5 and was wondering a couple of things.
1: For most phones, there are carrier version and each version had it's own rom/flashes, so for Nexus 5 I noticed that there is no separate forum for Sprint, ATT, etc. Does that mean all flashes/rooting methods work on the Nexus 5?
2: Is there something like Odin for Nexus 5?
Click to expand...
Click to collapse
There so no carrier version nexus 5, there are two variant, LGD820 for north america and LG821 for the rest of the world. LG820 and LGD821 are 100% the same. The only difference is a programmed chip. This chip in LGD820 programmed to work with north amrrican lte network, in LG821 this is programmed to work with not north american lte networks. This two variant is needed, because this chip only capable to handle 7 lte networks, and there are more then 7 lte network on the whole world.
Yes there are an app like odin. It is called lg flash tool, but only works with LGD820 because the dll refuse to work with LGD821, someone have to hack it to make it work for LGD821 too, and we dont have factory images, just user images so you will get the same result if just flashed a rom with fastboot.
Oh yes and nexus 5 has a mode called fastboot. You can flash system, boot, recovery images with fastboot to nexus 5, you can boot your phone with a kernel without flashing it to your phone and etc...

This would be a good thread to read through before you do anything: http://forum.xda-developers.com/showthread.php?t=2508292
Also, please stay away from Toolkits. Learn how to do things the right and safe way. It will help you out in the long run and you'll know how to fix common problems.

As @El Daddy said stay away from toolkits, those cause more troubles in those hands who dont know what are they doing than they should.

+1 for ditching toolkits
Sent from my Nexus 5 using Tapatalk

Toolkits?!! What about the kittens?! The horror. The horror.

D7Knight said:
So I'm switching from Galaxy S3 to Nexus 5 and was wondering a couple of things.
1: For most phones, there are carrier version and each version had it's own rom/flashes, so for Nexus 5 I noticed that there is no separate forum for Sprint, ATT, etc. Does that mean all flashes/rooting methods work on the Nexus 5?
2: Is there something like Odin for Nexus 5?
Click to expand...
Click to collapse
Look here for how to setup adb http://www.redmondpie.com/how-to-set-up-android-adb-and-fastboot-on-windows-tutorial/.
Here`s one with a YouTube tutorial http://www.youtube.com/watch?v=XslKnEE4Qo8.

My phone is stuck on Google logo and won't go pass the boot loader but at the same time it only turns on when I'm charging but it does the on an off bs please help I'm using a google nexus 5 for tmobile
Sent from my SGH-T599N using XDA Premium 4 mobile app

Seannytee said:
My phone is stuck on Google logo and won't go pass the boot loader but at the same time it only turns on when I'm charging but it does the on an off bs please help I'm using a google nexus 5 for tmobile
Sent from my SGH-T599N using XDA Premium 4 mobile app
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Sounds like you have a stick power button. You may have to get it repaired
Sent from my Nexus 5 using XDA Free mobile app

Is this possible on nexus 5 on T-Mobile?

I know the nexus 5 on T-Mobile does not have the WiFi calling feature. I don't know if that is due to lack of hardware or software. With that, I was wondering if it was possible being rooted by means of a ROM or kernel or some sort of mod?
If so, could you kindly point me in the direction of it?
Thank you,
Whiteice
Sent from my Nexus 5 using Tapatalk

There's no mod for this at the moment. Not sure what the restriction is but I've seen it asked many times here. You may learn the restriction if you search
Sent from my Nexus 5 using Tapatalk

rootSU said:
There's no mod for this at the moment. Not sure what the restriction is but I've seen it asked many times here. You may learn the restriction if you search
Sent from my Nexus 5 using Tapatalk
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there's alot of stuff that tmobile has to add to the phone for it to be able to work. some framework, APIs, and special RIL.
its not possible since none of this information is known.

WhiteiceDMSTech said:
I know the nexus 5 on T-Mobile does not have the WiFi calling feature. I don't know if that is due to lack of hardware or software. With that, I was wondering if it was possible being rooted by means of a ROM or kernel or some sort of mod?
If so, could you kindly point me in the direction of it?
Thank you,
Whiteice
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I just purchased my N5 from T-mo last month here in the states. One of the features that sold me on it was the ability for it to do calls over wifi. I have tested it as I was in Canada and when calling my v-mail it did not recognise my caller-id so it prompted me for a password. So long story short, it should be able to call over WiFi natively.
This is just my $0.02

It can't
Sent from my Nexus 5 using Tapatalk

the_candyman said:
I just purchased my N5 from T-mo last month here in the states. One of the features that sold me on it was the ability for it to do calls over wifi. I have tested it as I was in Canada and when calling my v-mail it did not recognise my caller-id so it prompted me for a password. So long story short, it should be able to call over WiFi natively.
This is just my $0.02
Click to expand...
Click to collapse
the nexus 5 doesnt have the software nor, very importantly, tmobiles framework for wifi calling to work. the great thing about owning nexus devices is that carriers do not have access to them to install all their carrier crap on them, wifi calling being one of those. its not as simple as just installing an app to have it work. it needs tmobiles framework built into it as well.

[Q] Nexus 5 Verizon ????

Hello,
I am going to purchase a nexus 5 off of google play store for $400> I know Verizon doesn't carry this phone but i was wondering if the unlocked one from google play store would work on verizon's network.
Thanks!

lpcar04 said:
Hello,
I am going to purchase a nexus 5 off of google play store for $400> I know Verizon doesn't carry this phone but i was wondering if the unlocked one from google play store would work on verizon's network.
Thanks!
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Click to collapse
Nope. Do not buy this phone and think it will work on Verizon. It is not possible.

Not possible, nexus 5 does not support the corresponding verizon network bands / cellular signal networks.
Sent from my One A0001 using Tapatalk

zephiK said:
Not possible, nexus 5 does not support the corresponding verizon network bands / cellular signal networks.
Sent from my One A0001 using Tapatalk
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I think it does, Verizon just refuses to register them on their network. Probably because they can't install their bloatware on it.

bblzd said:
I think it does, Verizon just refuses to register them on their network. Probably because they can't install their bloatware on it.
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They can get data working but not voice - and never will do. It's believed that Google did this on purpose after their handling of an earlier Nexus device, but that's just a supposition on my part.

bblzd said:
I think it does, Verizon just refuses to register them on their network. Probably because they can't install their bloatware on it.
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lte works with verizon and the nexus 5. but our devices nor verizons network can not do voice over lte. so only data works, but no voice connections.

Does WiFi calling work on T-Mobile?

Anyone know if WiFi calling forks on t-mobile? I read that the nexus 6 works because Google tmo and qualcom ALL support it, so what about Sammy and their new baseband chips?
Sent from my Nexus 6 using Tapatalk

daftlush said:
Anyone know if WiFi calling forks on t-mobile? I read that the nexus 6 works because Google tmo and qualcom ALL support it, so what about Sammy and their new baseband chips?
Sent from my Nexus 6 using Tapatalk
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Yes WiFi calling works

Just in case you wanted a second opinion...yes, it works.

WHen I had my Note 3 and S3 (not at the same time...) wifi calling was great. But my last couple phones (Nexus 6, LG G3, HTC M8), it quality has been poor. My internet speeds have actually increased over that time too. I dont' use it anymore. I'll give it another shot on my Note 5, but I'm not holding my breath.

daftlush said:
Anyone know if WiFi calling forks on t-mobile? I read that the nexus 6 works because Google tmo and qualcom ALL support it, so what about Sammy and their new baseband chips?
Sent from my Nexus 6 using Tapatalk
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Of course it works - sorry, but this seems like an odd question - from what I know, ALL TMOBILE PHOnes have wifi calling - certainlly all of the TMO Phones i have owned have it - and they were all Samsung phones -