Back Cover issue - Onetouch Idol 3 Q&A, Help & Troubleshooting

hi guys .i got this phone about 3 days ago and overall im amazed . gots all i need great speakers great display and great battery . im not a camera guy so camera iis fine for me 2 . such an amazing phone.
MY only issue :as i was holding my phone with one hand i noticed with my finger a soft spot in the back cover, in the ''idol'' logo to be accurate. so i pressed it and it made a clicky noise. like a clicker or something...that means that there is a noticable gap between the plastic cover and the battery ... the whole back cover seems solid but the spot that idol logo exists there is a gap... which worries me . has anyone noticed that ... if you havnt test this and info me plz . .. i wanna know so i can decide if i have to return the device for another one or not ,,ty in advance
edit: this was going me crazy so thought if i could press down some seconds the plastic could stick back again ... so i pressed down the idol logo for about half min ,, its seems more solid now the click sounds almost gone... so assume that was a glue problem,,,so if anyone has this kind of issue try to aply a power pressure for half secs its shoulb be good (for now)

The clicking noise you hear is just most likely the adhesive sticking and then peeling back off. The tape must've just peeled off in that one spot. Mine does not seem to do what you described so it's just a minor defect. You should get it replaced if it will bother you that much or just buy a hardshell case.
Sent from my 6045I using XDA Premium 4 mobile app

brian117 said:
The clicking noise you hear is just most likely the adhesive sticking and then peeling back off. The tape must've just peeled off in that one spot. Mine does not seem to do what you described so its just a minor defect. You should get it replaced if it will bother you that much or just buy a hardshell case.
Sent from my 6045I using XDA Premium 4 mobile app
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Click to collapse
thanx for the fast info. so i assume its just me sad tho cause i love it ...it doesnt bothers me so much cause i already have a case but i dont want to overextend or get bigger in time

the chrome edges on mine creak laot and the back cover too

Same for me, on the side and the top too..
Sent from hell

gecko702 said:
the chrome edges on mine creak laot and the back cover too
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sad to hear ... i have not the problems that you pointed about the edges.... just on the idol logo seems that some units have issues with the builid quality

belial shax said:
sad to hear ... i have not the problems that you pointed about the edges.... just on the idol logo seems that some units have issues with the builid quality
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yeah thats when i firmly push it in it creaks its the left side just below the sim/sd slot is

Related

[Q] Loose Battery Cover?

My battery cover is a little loose all of a sudden. at the bottom it now moves a little. When I squeeze (lightly, normal use amount) the phone at the bottom kinda clicks. Anyone else have this issue?
Yes. I called HTC and they're replacing it. But for now what you can do is put paper inside the case
Sent from my HTC Sensation 4G using XDA App
Yeah, several other people reported this problem on a Dutch forum. People should not open the backcover unless they really have to. After opening the cover a few times the cover is getting loose and starts to crack when you press it.
okay so I have the same problem, should I be worried or is it just the case with all sensation handsets ?
Take the cover off and press the battery. I think that's what it is...or maybe both.
Sent from my HTC Sensation 4G using XDA Premium App
secano said:
Take the cover off and press the battery. I think that's what it is...or maybe both.
Sent from my HTC Sensation 4G using XDA Premium App
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Click to collapse
I don't think that's it, the battery is fitted normally, and I've just tested it with battery removed, it does the same thing, I should mention that it isn't really that obvious, but it's an annoyance nonetheless, such an expensive phone to have a glitch like that.
can anybody confirm that it does loosen after some time of usage, I mean did it came like that out of the box or was it getting loose with time?
I just noticed this on mine this morning , will steal a new cover soon
****ttttt let me check mine lol
...same here, at the right bottom corner!!!!
...and I agree, tooooo expensive phone for such a glitch!
Spekko said:
I just noticed this on mine this morning , will steal a new cover soon
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Click to collapse
I went to a tmobile store to see if they'll let me switch. The rep told me thy they can't switch cuz its an htc problem. Then he got curious and pulled out his sensation to see if his had it...
He looked so sad lol I just got off the phone with htc and my replacement cover is shipping soon and if the second one is defective then I have to send in my whole phone so they can check it out. You guys should call htc I'd you already haven't
I fixed mine by adding some paper to the back.
http://forum.xda-developers.com/showthread.php?t=1215096
Hey first post here! Signed up just to have my say on this issue, just as i did with the android central forum.
Also posted this on the android central forums...
Got the creaking here also, definitely a design flaw. Being obsessive with my devices i couldnt live with it!
I do not recommend putting paper in the cover to fill the gap, as this is just expanding the cover further making it even MORE loose when the paper is not in there. Also i wouldn't recommend it because the paper pushes the back cover out a little more, you may loose a connection for the ground. Which is the little metal springy thing, half way up the right hand side. Obviously its not a good idea to 'push' the cover further away from this ground spot. I have heard that people have had issues with screen responsiveness due to a static build up from not grounding properly.
What i did to fix this problem was a bit of a kitbash of sorts.
Mine was creaking on the bottom right area, like most. The problem is there is too much play between the little black catches on the battery cover and the latch on the handset. Instead of filling up the gap between the phone and the cover (Ala paper, card in the cover) I closed it!
What you need to do is get some very thin plastic film. Like that on kids toy packaging etc. Not the thicker stuff though. This stuff would be under 1mm thick. It came as a viewing window in the box my new wallet came in. So you can sorta imagine what im talking about.
I cut a piece about 10mm long and as wide as one of the two little black catches. I applied a VERY thin coat of super glue to one end of the film. Just enough to cover the area under the catch. Then i carefully placed the film with the superglue on it under the catch, and then quickly applied some pressure to it with some tweezers. Then i carefully cut the excess off with a pair of finely tipped nail scissors.
The result is that it now PULLS the screen/phone INTO the cover more by making the little black catch thicker. Not the opposite (paper method), which pushes the cover out, creating a further problem of adding more paper under the cover over time as the cover expands/loosens to compensate. Not to mention a possible grounding loss and resulting damage.
Hope this helps some people that have had multiple replacements or could not be bothered replacing for such a cosmetic issue. (Like me). It definitely works, just got to get your surgeon on and be accurate with your placement of the film.
Apply this to what ever side creaks the most, and bam its gone. Nice. Solid phone... again.
If anyone wants more specific details etc, im all ears.
Regards,
Matt.
MrSoulSOng A video explaining this fix would be appreciated ^_^ cuz I didnt buy my phone from here and I still gotta wait for about a month to send it to the shop to fix or get a replacement
...just an update...after buying new back cover from no1tech (that was month and a half ago...) there's no loose spots, no creacking...!
Very satisfied now I am. Finally phone feels and looks like it should be - beast in compact housing!
I have the very same problem too. VERY annoying
well I had the same problem however what i did was that on the back cover inside of it I put some black electric tape on to the sides that creak (next to the sides and the clips) and when I put the cover back on there was no creaking at all. figured it wont interfere with the single because people put cases on the back all the time plus its electric tape meaning it'll prevent from short circuits and I don't think there should be any overheating issue as its a very small quantity.

htc sensation back casing defect

Does anyone have this slight problem? When pressing down at the bottom of the phone near the search symbol you hear a cracking sound? It looks like there is loose space.. hard to explain but it is annoying me, good enough reason to go back tmobile store and get a new replacement?
i have slight movement in that corner, makes a creek slightly but not a crack.
I also have this on my current phone. Mine is bad and with a couple of other issue I have a replacement coming today. My worry is the problem is with the back cover and if they send the warranty replacement without the back cover it will not fix the issue.
However if I get a perfect device and this is the only issue I might try to put something in the case to fill or tighten up this area and I can live with that.
I have similar issue. I just don't feel it solid.
If I push at any side of the phone, I will hear the light cracking sound.
I put some tape on the cover. No more creaking
pictures?
I get annoyed when I press the touch button, I hear the creaking noise.
damn.
idavid_ said:
I put some tape on the cover. No more creaking
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Click to collapse
The creaking on my Sensation is more towards the middle-right. Really annoying.
Got my thoughts and results on the issue here:
http://forum.vodafone.co.uk/t5/HTC-Sensation/The-creak/td-p/815521
wow another problem i dont have
I didn't at the start to be honest, just one day when I went to the local Voda store to get a new sim and I started feeling it, either way gone with the new back, or gone with the old back and lots of sticky labels.
Will be nice to have a scratch free back up down the line I guess.
there's a thread about that here somewhere. my first one had it, my current one doesn't
I had a cracking sound near the corner. However, I removed the cover and put it back on and it's dead silent. There is still some movement possible but no sound anymore. The phone I currently have is quite good only there is a scratch on the back of my screen so I have to return it. I really hope I get a good phone back.
henrik.dk said:
pictures?
I get annoyed when I press the touch button, I hear the creaking noise.
damn.
Click to expand...
Click to collapse
Here are the pictures. Very simple, just put several layers of tape where the creaking is.
Sent from my HTC Sensation Z710e
I did the same. Fixed it
Weird thing was I never had this problem when i got the phone...
I'm just going back to the t-mobile store and exchange it for a new one.. i wonder if they would give me a new one right off the bat~
my previous unit had the same issue, and i hated it. i returend it prompltly and my current one is perfect, nice & tight.
I went to the store today, They just exchanged my back cover and its working perfectly now =)
great to know. I will ask the store to have it changed.
xuni89 said:
Does anyone have this slight problem? When pressing down at the bottom of the phone near the search symbol you hear a cracking sound? It looks like there is loose space.. hard to explain but it is annoying me, good enough reason to go back tmobile store and get a new replacement?
Click to expand...
Click to collapse
You could give the place where your phone has been assembled, it could help identifying possible faulty batches.
f.
I added a couple of small pieces of thin foam tape inside the case near the bottom corners. Snug as a bug, and no more creaking

Noisy Battery Cover?

Hi, I was curious if other owners have a clicky noise when they press on their battery cover? Its really irritating. I took off my battery cover to see what the problem was and found out its either a loose screw or just the design itself. If I touch anywhere in the "RED" location of the picture I will hear a popping/clicking noise. I was thinking I might need to tighten one of the two "GREEN" screws. But I dont have a small enough screwdriver. Just curious if anyone else noticed this? If Im the only one I was going to pick up a Glasses Repair Kit.
Thanks for any response.
I have no noise when I press on that spot...or any other spot.
You are not alone on this. Most people dont see it until the back cover has been removed several times. Mine started doing it after removing it about half a dozen times. The most common and simple suggestion to fix it is to take a post it note type piece of paper, cut it down to size to fit under the cover where the noise is originating at (where you are touching it to produce the sound). If it doesnt work, try it again. My phone is almost completely silent now. Hope this helps.
Thank you very much. I'll give it a try.
Sent from my SCH-I535 using xda premium
My GNex did that directly under the camera cut out on my battery cover. I got the OEM Samsung extended battery and that fixed it.
Sent from my VZW GNex using XDA Premium HD app.
Mine creaks by the charging port:crying:
dogredwing1 said:
Mine creaks by the charging port:crying:
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Give the slip of paper trick a shot. I know its a dirty solution, but it sure beats hearing that creak all the time and being reminded about it (and its also free).
Mine did that too but it was on the top right hand corner if the screen is facing you. I replaced the back cover with the Samsung flip cover and it eliminated the noise for me. It also made the camera recessed into the back cover which I was very happy about. Maybe it will keep it from getting scratched so easily.
Sent by one of my many Anthromorphic Personifications

[FIXED] Screen & bezel

My screen is a bit elevated close of sim card slot, they pass of the border of bezel, it's 'normal'?
I can feel the glass in this corner, different from all others corners.
Ty.
Glue, was the glue!
Heat and press the screen.
Tyvm ldriod!
I noticed this for the first time on mine yesterday.
Sent from my GT-P6800 using xda app-developers app
I noticed this also...I have another P6800 and it wasn't as pronounced.
I applied some pressure to that side and it seemed to make some difference...
ldriod said:
I noticed this also...I have another P6800 and it wasn't as pronounced.
I applied some pressure to that side and it seemed to make some difference...
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Click to collapse
I applied too but they didn't lowered...and I don't have a Sim card inside...
The border is good to put they face down and don't scratch the screen, but with this protuberance this isn't good.
I thought mine was with issue.
Ty all!
Edwrib said:
I applied too but they didn't lowered...and I don't have a Sim card inside...
The border is good to put they face down and don't scratch the screen, but with this protuberance this isn't good.
I thought mine was with issue.
Ty all!
Click to expand...
Click to collapse
Would you say this is a screen separation issue like with the nexus 7?
I've heard people try the clamping method where they clamp the elevated side then left some movie or app playing that heats up the unit so that the glue can re-flow...might try that.
Its near flat on my other unit, so this makes me wonder if this issue is on all units?
http://therealtonystark.blogspot.ca/2012/07/google-nexus-screen-separation-fix.html
ldriod said:
Would you say this is a screen separation issue like with the nexus 7?
I've heard people try the clamping method where they clamp the elevated side then left some movie or app playing that heats up the unit so that the glue can re-flow...might try that.
Its near flat on my other unit, so this makes me wonder if this issue is on all units?
http://therealtonystark.blogspot.ca/2012/07/google-nexus-screen-separation-fix.html
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Click to collapse
Wow it's true! Was the glue!!
I leave they inside the case and running NFSMW, they gone to 42c, I pressed the screen many times, while hot, and they gone down!!
When I pressed screen before heat, the screen make litle crack sounds, plastic sound, every time, now after head, they don't make sounds and the screen is perfect.
Tyvm!
Awesome!
Edwrib said:
Wow it's true! Was the glue!!
I leave they inside the case and running NFSMW, they gone to 42c, I pressed the screen many times, while hot, and they gone down!!
When I pressed screen before heat, the screen make litle crack sounds, plastic sound, every time, now after head, they don't make sounds and the screen is perfect.
Tyvm!
Click to expand...
Click to collapse
Awesome, hopefully this works for others aswell, I have to try myself now lol.
Thanks for the thank you

[Q] Muffled Audio / Distorted Audio issue?

Hey peeps,
I've noticed that people complain they cant understand/hear what I'm saying to them when I'm in call and holding the phone in between my shoulder and ear (you know...like using both my hands to do something else while on the phone)
I was curious if anyone else is experiencing this issue because I'm ready to send my phone back to T-Mobile and have them replace mine. Oh and my battery life is terrible. Not sure if that is due to the ViperROM or just from using and charging the phone for the last several months.
Please give me some feedback. I know I'm going to have to reload the stock android rom on my device before sending it in if I do
jerm said:
Hey peeps,
I've noticed that people complain they cant understand/hear what I'm saying to them when I'm in call and holding the phone in between my shoulder and ear (you know...like using both my hands to do something else while on the phone)
I was curious if anyone else is experiencing this issue because I'm ready to send my phone back to T-Mobile and have them replace mine. Oh and my battery life is terrible. Not sure if that is due to the ViperROM or just from using and charging the phone for the last several months.
Please give me some feedback. I know I'm going to have to reload the stock android rom on my device before sending it in if I do
Click to expand...
Click to collapse
I had a similar problem, everyone was telling me that they couldn't hear me or that it sounded like I was on speaker phone. Turns out some gunk had gotten into the mic hole. I cleaned it out with a needle and my problem was fixed. Might want to check that.
ill also have to see if its the cheap $7 plastic casing i have around the phone. gosh this mic hole is tiny and is covered by the casing
the hole is down on the bottom right of the phone right?
Bottom right is correct. You might try drilling a small 1/4" hole for a mic opening in the case.
jerm said:
ill also have to see if its the cheap $7 plastic casing i have around the phone. gosh this mic hole is tiny and is covered by the casing
the hole is down on the bottom right of the phone right?
Click to expand...
Click to collapse
Sent from my HTC One S using xda app-developers app
That is actually a good idea. I'll try it if I isolate the problem to the case. I'm using my phone casually without the case now to see if its the issue.
My hands struggle to grasp the tiny phone now lol, the case is small but the phone itself is slick and smooth metal. Loved this phone when they first set it in my hand at the kiosk

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