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So, one of my friends' kids got ahold of my phone, and went market crazy apparently. I uninstalled the apps (about 7) within about 3 hours and still have not received my refund. I thought they don't charge your card until after the 24 hour time period.
Is this normal? I've bought a game here and there and returned it because I didn't like it and I seem to remember getting that refund within an hour or two.
poor_red_neck said:
So, one of my friends' kids got ahold of my phone, and went market crazy apparently. I uninstalled the apps (about 7) within about 3 hours and still have not received my refund. I thought they don't charge your card until after the 24 hour time period.
Is this normal? I've bought a game here and there and returned it because I didn't like it and I seem to remember getting that refund within an hour or two.
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Were you billed for the purchases? I thought they didn't charge until 24 hours after purchase as well except for the second time. That's usually an instant charge with no refund.
I honestly don't know what time they hit my bank. I just remember seeing all the emails in my inbox.
They were returned within 3 hours.
Message from Area/Code Entertainment, LLC:
The application will be automatically downloaded to your device.
Your order has been cancelled.
# May 20
Area/Code Entertainment, LLC has cancelled your order. You won't be charged.
Reason: Other (describe below)
Comments from Area/Code Entertainment, LLC: "Cancellation requested from phone."
# May 20
Area/Code Entertainment, LLC received your order.
# May 20
You placed an order with Area/Code Entertainment, LLC on May 20. Google Checkout sent a copy of this receipt to [email protected]
Order date: May 20, 2010 12:01 AM EDT
Google order number: XXXXXXXXXXXXXXXXXx
Print
Shipping Status Qty Item Price
Cancelled Items 1 Drop7 - Drop7 takes the simple and addictive fun of a casual puzzle game and injects it with a unique logical twist to create the ... $2.99
Tax (NC) : $0.00
Total : $2.99
Order cancelled - Your card was not charged
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This is from my bank page....
05/20/2010 PA-GOOGLE -$2.99
Well, it seems they were now canceled. That's good to hear. Now, your next step is the find the kid who charged you all that and beat him.
r3s-rt said:
Well, it seems they were now canceled. That's good to hear. Now, your next step is the find the kid who charged you all that and beat him.
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No... It shows cancelled in the google checkout service, but I still (as of this very moment in time) have still not received my refund.
I can find no way in hell to contact google checkout about this.
What do I do?
poor_red_neck said:
No... It shows cancelled in the google checkout service, but I still (as of this very moment in time) have still not received my refund.
I can find no way in hell to contact google checkout about this.
What do I do?
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Well, that sucks. All I can really find is this:
http://checkout.google.com/support/bin/answer.py?hl=en&answer=81849
Up in the right corner is a "Contact Us" button if none of that helps.
Like many others me and my wife are swapping out our fascinate for the charge due to not receiving all calls. Everybody that has received a "kit" did that only include batt, batt cover, and charger? While the phone comes in its own box? thats what customer care said. thats why im getting phones today but the "kit" comes monday. Does this sound right to you? i had a lot of issues ordering this phone. things where order then cancelled then ordered again. Im so aggro with verizon atm. Can anybody confirm or deny what comes in the "kit". I was supposed to reject the phones that are coming today org but then i was told today when i called them to take the phones and wait for the kit on monday. Ive been told different stuff by different reps. Just wondering how things got shipped to everybody else. Thanks
I got everything brand new in box except for the 4G sim card (looked brand new anyway)
tapatalked from my VZ Droid Charge
Mine came in a box, if you look at the IMEI on the box, it starts with CLNR (certified like new refurbished). But when I opened the box, everything was wrapped in unopened plastics.
anoninja118 said:
I got everything brand new in box except for the 4G sim card (looked brand new anyway)
tapatalked from my VZ Droid Charge
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I got mine all in one except the sim card (which is standard I believe). My mine also does not have the CLN or whatever at the beginning of the number so I am going with mine was new
piizzadude said:
I got mine all in one except the sim card (which is standard I believe). My mine also does not have the CLN or whatever at the beginning of the number so I am going with mine was new
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just checked and mine had CLNR.. also had a sticker that said "S.W. EE4", they're keeping track of what baseband it ships with now?
tapatalked from my VZ Droid Charge
so y'all received the "kit" which has everything minus sim card right? monday im getting my 'kits" but today i get the phones separate. like i said before they messed up my stuff bad and its been a very aggravating process. Reps ordered things separate then cancelled it. then ordered just phone, then it was suppose to cancelled and send out the "kit".
everybody that received everything in one box minus sim card, I assume you received the kit. Right? If so, then i should reject the "just the phone" package to avoid being charged for it. Then just wait till monday to receive the "kit". Which should have everything. Right?
I called customer service but first lady said no receive it all the second lady said reject the first and wait till monday. I just dont want to end up with 2 extra charges(me and wife), then get billed for them. after the last 2 days. verizon is the last ppl i want to talk to. customer care was very nice and polite but was kinda hard to get a defendant answer that was consistent with all reps.
Got my phone today. Any recommended roots and themes to cheat out of reading?
And what did you odin the fascinate back to for the return flight?
Called customert service, going instore tomorrow or sunday to get my charge shipped out. In the process of reverting to stock on my fassy now
orateam said:
Got my phone today. Any recommended roots and themes to cheat out of reading?
And what did you odin the fascinate back to for the return flight?
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TY for Hijacking my thread while at the same time, not answering the question.
I ordered the Charge Monday and got it Wednesday. It was all in the same box and had the CLNR # on the box. But, it was all in the same box, as if it was new. Had everything but the sim card which I had to get from the store, and they activated the phone.
HOWEVER, the receipt I got when I ordered the phone listed the phone and the kit seperately! I thought I might get 2 boxes too. But I was lucky enough to get it all at once.
Just FYI stuff.....
I'm not sure that in your case, maybe you "are" going to get 2 seperate orders at 2 seperate times. It would be nice of FedEx would let you peek into the box you get today!
Undzis said:
TY for Hijacking my thread while at the same time, not answering the question.
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sorry about that. my situation was different. I got the phone and the box the next day.
In my 'new' charge box was a new looking phone, but with the clnr esn. A/C adapter, no cable, no instructions, no headphones.
orateam said:
sorry about that. my situation was different. I got the phone and the box the next day.
In my 'new' charge box was a new looking phone, but with the clnr esn. A/C adapter, no cable, no instructions, no headphones.
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np man and ty for sharing how it came for you. you got the charge cable,batt, and cover though with it didnt you? did yours come with the 32g sd card?
I got mine in a box with just the phone. I called customer service and they said they ran out of batteries. I went to the store and they hooked me up with a battery, sim card and 32gb card. They pulled the battery door off a new phone.
Went through the same thing you did, but there is no "kit." I received a brand new charge with 32gb micro sd installed, charging cable with wall adapter, and battery door. I did however have to stop by the corporate verizon store to pick up my 4g sim card.
I received the KIT and it came with everything mentioned above including a 32gb Class 4 MicroSD card. (It did not come with the SIM card, as mentioned above. I had to go to the store to get that...annoying.)
I'm wondering something.
I RMA'd my dock last thursday. I sent it via USPS priority. They told me that it would arrive by Monday.
I've checked the online form from Asus where you put in your RMA number and it just keeps saying that the unit hasn't been receieved.
Has anyone had experience with this system? Is it typical that it's not accurate?
I had the same here in the UK so i emailed asus and they assured me it was just the site being slow to update. Then I checked the next day and it had changed to ready to be shipped. If you're worried about it, it could be worth a quick email to allay any fears.
thanks,
I thought as much.
While I was waiting I checked my USPS delivery confirmation and it was actually delivered Monday (2 days ago) so the site is pretty worthless as a status updater
Amazing.
I just called ASUS and asked them what the status was....they checked and said it wasn't received yet! (Do they use the same tool that I do to check??)
So he asked me for my tracking number; I gave it to him....he said that he'd check with the post office!! Lol....
I told him that there was no need; the delivery confirmation said that it HAD been delivered Monday...I was just wondering if he had any ADDITIONAL info that I couldn't get....
he said "...well I'd advise you to check back between 24 and 48 hours to see if possibly it's been entered into the system yet..."
That was no help at all....
Webpage worked 2/3rds of the time
The first time I sent my tablet in (bad power switch) I set the RMA up via e-mail. The RMA status started updating the day after the unit was received. I had to send the tablet back after repair because the WiFi wasn't working when I received it. In that case I had called and the RMA was setup over the phone. The RMA status webpage never recognzied my RMA number; however, when I called the person I talked to was able to give me the status of the unit.
I sent my B4 dock in for RMA Saturday and it was received yesterday. The RMA status today showed it was being repaired.
Henry
Hmmm....I hope this isn't a bad sign then, that mine is not updating. Both of mine were phone setups and the guy on the phone was clueless...
If it comes back in a reasonable amount of time..and with no corner crushing dings....I'll be happy.
I sent my dock in for repair, and the web site was pretty accurate. Tracking shows they got it two days after sending, next day the web site showed they had received and it was being repaired. Next day got an email saying it had been shipped, had it 2 days later. Not bad sent it in for repairs and have it back a week later.
I was shipping to the US, Texas facility.
Interesting.
After being on the phone again with an ASUS tech and asking him to elevate my complaint (that the website shows they didn't have my unit when clearly they did) magically the status now is: repairing.
I hope that my TF itself goes as smooth...
It was delivered this morning but the web site still says "no unit received" or whatever it was.
Hmmm...
Now that I've escalated this issue....both unit; dock and TF show "repairing"....
it's sad that I had to make a phone call and do that to just get a simple status on my repair.
Now I only hope that they come back to me unscathed....
Recently I sent my N5 to LG for RMA. The wait period they gave me was 5-7 days and to allow an extra two days for delivery back to my address after that. However it's been almost two weeks now and I haven't gotten a phone call or an email from LG. So I want to use their RMA tracker but I need my serial number, which I don't have.
EDIT: LG has confirmed that my device is lost and they have not received it. However, they know it was picked up by DPD on December 9th. This sucks and it's only a matter of time before I'm in a heated conversation demanding a replacement. To make it worse, the representative told me that he would call DPD and then call me back within an hour. It's been 6 hours since then and I have not received a single message, let alone a phone call. LG's service seems to be quite poor. Granted, the shipping error was NOT their fault. But it wouldn't kill to actually do something about it instead of telling me they'd call me in an hour and then not do it at all.
If you still have the orginal box, the the serial number should be on the label.
If you don't have the box, check your invoice.
audit13 said:
If you still have the orginal box, the the serial number should be on the label.
If you don't have the box, check your invoice.
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Unfortunately I don't have either. I called LG and it confirmed my worst of fears. They haven't received the phone and now my N5 is lost in the courier's network. This sucks so much.
I guess you'll have to file a claim with the courier company?
audit13 said:
I guess you'll have to file a claim with the courier company?
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They said I wouldn't be authorised to talk about it because it was a collection from LG. So LG has to sort it out with DPD. Will call back again tomorrow.
Sent from my GT-I9505 using Tapatalk
Hey All!
Both the wife and I have had our watches inexplicably die in the past couple of weeks. Totally dead. No sign of life on any one of three different chargers where as my Watch 5 works on all of them - they were roughly 14 months old, purchased on US launch date. Holding down the two buttons for well over 30 seconds and nothing. Left on the chargers for well over 12 hours.
Anyone else had theirs die around this age? Any ideas? No Sammy service center near us.
!!As far as I can tell the warranty is 1 year . Talk about designed in obsolescence!!
Battery failure sounds like. They should be good for at least 200 full charge cycles. wtf?
Even that bare minimum is what it should take them to reduce the capacity to 80% of the original capacity, before they're considered degraded... not stone cold dead.
There was an issue with the firmware.
Contact Samsung support.
Galaxy Watch 4 firmware update renders the smartwatch nearly useless
Samsung appears to have really messed up the recent Galaxy Watch 4 series firmware update carrying number R8xxXXU1GVI3. Countless online ...
www.sammobile.com
Monty Burns said:
Hey All!
Both the wife and I have had our watches inexplicably die in the past couple of weeks. Totally dead. No sign of life on any one of three different chargers where as my Watch 5 works on all of them - they were roughly 14 months old, purchased on US launch date. Holding down the two buttons for well over 30 seconds and nothing. Left on the chargers for well over 12 hours.
Anyone else had theirs die around this age? Any ideas? No Sammy service center near us.
!!As far as I can tell the warranty is 1 year . Talk about designed in obsolescence!!
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Also warranty is 2 years
trveller72 said:
Also warranty is 2 years
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Thank you for the info. I'll try to get to them now!
1 or 2 years, this is totally their responsibility and I expect them to resolve it.
trveller72 said:
Also warranty is 2 years
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Further research, warranty is only 2 years in limited countries where as most others are 1 year.
I did buy mine in the UK but, I need to take it to them or get the to come and pick it up. As I now live in the Philippines, that's a challenge!
It's now late here so I'll try ringing a Samsung repair center here tomorrow.
Monty Burns said:
Further research, warranty is only 2 years in limited countries where as most others are 1 year.
I did buy mine in the UK but, I need to take it to them or get the to come and pick it up. As I now live in the Philippines, that's a challenge!
It's now late here so I'll try ringing a Samsung repair center here tomorrow.
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i hope they accept them in your country, samsung has this stupid policy of not holding to their warranty in you bought the device in another country so im afraid you would have to send them where you bought them.
i had a note9 which its display got affected after i got an update from samsung and when i went to a samsung repair store where i live they checked device serial number and saw that it was bought-activated in another country and refused to change my phones display and requested from me to send it there to get the display changed.
Have had the same issue. Just happened to come across this thread. Finally got someone available in chat this afternoon and after fooling with them for an hour I have an appointment at a ubreakifix local to me on Wednesday. Was like pulling nails to get that. They were wanting me to trade up to the Watch 5. I like my watch and for the price of the 4 classic it darn sure should last more than 15 months.