My lovely Caseology wavelength case, which I've used for about 6 weeks, has now got a small broken piece around the earphone socket cut out. The TPU lip is still intact but obviously that area isn't as strong anymore. That little piece has completely come away now. I'm not sure if I should bother to contact the seller, or Caseology, or not do anything. Any suggestions? It's a tough case to install and remove and I don't feel I've done anything heavy handed, ,and certainly not dropped the phone. I've read one or two reviews where people have had a similar issue.
IMO, you should just superglue that back into place and let it be. You could contact them at let them know that this is a bad design, but I wouldn't expect them to issue a replacement, but maybe they will, you never know.
Well, I don't have that piece anymore and I doubt superglue would hold it for long.
I'll write to caseology, see what they say.
I got a good response.
"Dear Customer,
Thank you for your inquiry.
We sincerely do apologize for the inconvenience and we would definitely like to make up for your disappointment.
Please provide us with your Amazon Order number and I would like to reship the outer gold frames for you free of charge.
Please let me know if this is acceptable for you and I again apologize.
Thank you for your understanding.
Sincerely, .. "
Roman5 said:
I got a good response.
"Dear Customer,
Thank you for your inquiry.
We sincerely do apologize for the inconvenience and we would definitely like to make up for your disappointment.
Please provide us with your Amazon Order number and I would like to reship the outer gold frames for you free of charge.
Please let me know if this is acceptable for you and I again apologize.
Thank you for your understanding.
Sincerely, .. "
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Always nice to see good customer service, it may end up costing the company a little up front but in the long run building a rapport with your customers makes the company profit much larger than the initial investment. Business 101.
Indeed! And I received this today, not one but two replacement frames. Happy!
Nice one!
Sent from my SM-G920I using XDA Free mobile app
Related
No real damage, one of the corners is bent Called Asus to see if there was a chance they could send me a replacement bezel and it looks like they won't have any parts any time soon.
I'm a real stickler for cosmetic damage on my devices, do you guys think I'd be able to sell it for anything close to retail?
How in hells name did you drop it with all it's textured back?
ill buy it from you. $350
seshmaru said:
How in hells name did you drop it with all it's textured back?
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I can see how it is possible. Even though the back is textured, it is not rubbery so it is still kinda slippery. I had a few close calls myself already, but lucky for me it hasn't happened.
To the OP - sorry to hear it, I hate when my new toys get even scratched as well. However, not to be a smart ass or anything, but would you pay anything close to retail for a dropped tablet with obvious damage? I know I wouldn't. I'd say if it really bothers you that much - try to sell it but prepare to take a hit on a price. The real challenge will probably be finding a new one. Good luck!
seshmaru said:
How in hells name did you drop it with all it's textured back?
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I was walking while taking it out of a neoprene case, the neoprene isn't very sticky, and the tablet sort of flew out.
jerichoholic said:
ill buy it from you. $350
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I think I'm going to craigslist it for $375'ish. Haven't decided yet.. Since they're still hard to find I think there's a chance I might get a buyer.
Doesn't Asus have 90 days accidental damage coverage? I know it depends on the device, not sure about transformer? Check w/ your Credit Card as well, they might have that insurance coverage. Good luck
gorby911 said:
I can see how it is possible. Even though the back is textured, it is not rubbery so it is still kinda slippery. I had a few close calls myself already, but lucky for me it hasn't happened.
To the OP - sorry to hear it, I hate when my new toys get even scratched as well. However, not to be a smart ass or anything, but would you pay anything close to retail for a dropped tablet with obvious damage? I know I wouldn't. I'd say if it really bothers you that much - try to sell it but prepare to take a hit on a price. The real challenge will probably be finding a new one. Good luck!
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Personally I wouldn't, but there's a lot of demand and I with just a cosmetic damage, I can see someone like a developer or just anyone who doesn't care for a little bend see'ing it as an opportunity to save some money.
If any of you are interested in the spigen linear crystal case for the nexus 4 I just got an email from them they said if they get enough customer interest they will let their developers know.
So if you want this case as seen here for the iphone
Contact if interested
Facebook.com/unitedsgp
Twitter.com/sgpstore
Or email them at [email protected]
Definitely interested, will post it on their Facebook page.
JPowered said:
Definitely interested, will post it on their Facebook page.
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Thanks hopefully more people are interested
Spam done :good:
definitely interested
Looks cool but the plastic back will get scratches
Thanks for the headsup. I posted on their facebook page as well.
These look to be the best bumper solution BY FAR! It looks like an outstanding product for the iPhone.
ceejay83 said:
Looks cool but the plastic back will get scratches
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Its either the plastic back or the nexus 4 I think you rather have the plastic back get scratched plus they sell them individually and in colors
well, I guess we wont be seeing linear cases for Nexus 4 anytime soon, based on SGP reply on facebook :
"We will be making our Ultra Thin Air in Black for the Nexus 4. Sorry, no Linear case"
ssskom said:
well, I guess we wont be seeing linear cases for Nexus 4 anytime soon, based on SGP reply on facebook :
"We will be making our Ultra Thin Air in Black for the Nexus 4. Sorry, no Linear case"
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You have to make a request basically, once they see a lot of people asking for it they will consider making it.
heat361 said:
You have to make a request basically, once they see a lot of people asking for it they will consider making it.
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Click to collapse
I got this from them:
"Hi. Probably, because the shape of the phone is a bit more curved than the iPhone. We will be making a snap case soon. ~3 weeks"
Which I don't get. I mean bumpers exist, so I don't see how hard it would be to throw some plastic on the back of it.
EvanJ18 said:
I got this from them:
"Hi. Probably, because the shape of the phone is a bit more curved than the iPhone. We will be making a snap case soon. ~3 weeks"
Which I don't get. I mean bumpers exist, so I don't see how hard it would be to throw some plastic on the back of it.
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I don't see why they can't make this case I think its possible. They can make it a 3 piece case just like the iPhone.
heat361 said:
I don't see why they can't make this case I think its possible. They can make it a 3 piece case just like the iPhone.
Click to expand...
Click to collapse
Yes, I fail to understand the difficulty in manufacturing one.
By the way, sent them an email requesting for the linear metal crystal case for a change
heat361 said:
You have to make a request basically, once they see a lot of people asking for it they will consider making it.
Click to expand...
Click to collapse
well, that was their response I saw after we all spam-requests it on their fb page...try dig in some of the postings on their fb wall
This is what I wrote to spigen on their FB wall
Have you had a chance to pass on to your production team that there's been an overwhelming interest in a Nexus 4 tpu case? It seems like everyone is really holding out for one as there are already a number of "ultra thin" type cases already out and we're all passing up on them. A lot of us are holding out for a truly premium case much like the ones you produce for other phones. Thanks
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AND THEIR RESPONSE
Hello. We did, but honestly we are not getting much requests for a TPU case or any specific case. We do get some here on Facebook, but that's about it. We really apologize if the Ultra Thin Air is not what you are looking for. Without a specific carrier to push the device, the device is somewhat only for a targeted market and not the general consumer.
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Dummies. Tmobile carries the device
Well their loss. They don't know there are still a lot of people waiting for their phones? I would take advantage of it. Some people only buy one case and stick with it.
Sent from my Nexus 4 using Tapatalk 2
Got an email reply from them:
Dear ,
Thank you for contacting Spigen.com Customer Service Department.
Hi, my name is Michelle from Spigen.com.
Thank you so much for the suggestion!
Your feedback is valuable to us.
We will are hoping to release the Ultra Thin Air by the end of this month,
but if there are a lot of interest for other cases we will take it into consideration!
If you have any additional questions, please do not hesitate to contact us again.
Thank you.
=================================================================
Customer Service Representative,
- Michelle
[email protected]
www.Spigen.com
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I just wanted to give a huge thanks to Android Fan Network (Nick) for sending me this case! :highfive: Thanks guys!
okay, so this is the first time I've ever seen a diztronic case.
i wasn't sure what to expect, honestly, i first heard about them a week ago when i saw AFN's review they posted on facebook. Well, I wanted to get my hands on a case ever since I saw that review. So, naturally I was really excited to get home from work tonight at 8pm to find this sitting in my mailbox! Even though the unit I received was pink I still wanted it on my phone, for a few minutes at least! Well, I just want to say that Diztronic really used high quality TPU when they designed this case. It really has a premium feel that a lot of TPU cases lack.
PRO's:
-fitment, honestly it is exactly like it should be. No excess space and nothing is cramped. (the IR blaster is slightly off center, but it still works perfectly)
-button covers. Yes, this is actually a PRO on this case. It is flimsy enough to allow for a tactile feedback of the button! It actually clicks. I don't know why all companies don't make this a priority.
-Lip, it has just the right amount of lip around the top edge to protect your device without going insaine
CON's: These are so minimal, I almost didn't even list them
-No grip on the sides
-camera cutout is not 'perfect' it is slightly raised and causes the phone to rock back and forth when placed on the back, it is also a large square instead of being cut the fit. (not a big deal just something to note)
-My review unit is pink and I cannot be seen with it on my phone in public.
Overall, I would give this TPU case a 5*/5* It is exactly what I look for in a case, and if it were not pink, I would keep it myself! So, if anyone would like a sparkly pink TPU case from Diztronic, I would like to offer the chance to win it, free shipping and all.
I want someone to answer the following question: (Yes, I am a math geek!)
Solve the system:
1) x+2y+2z=10
2) 2x+y+z=8
3) x+3y+2z=11
First person to give me all three numbers that x, y , and z represent wins the case with no shipping charges. Good luck!
Disregard my marked fingers. I work at starbucks and I happened to be on register during happy hour...:crying:
Volume rockers
power button
Let me know what you guys think, I know I love the case sans color choice!
delete
wttisme said:
x=2 , y=1 , z=3
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He's right, damn, nice job wish I saw this earlier!
Sent from my Black Nasty S4 using Tapatalk 2
delete
wttisme said:
Lol, I knew linear algebra was good for something. I don't really think I know anyone who would want this case. I already have 9 TPU cases and pink isn't one of my favorite colors. I may pass it on to someone else.
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He is correct, nicely done. Do you want the case or were you just solving it? Just want to be sure.
delete
wttisme said:
If Anthony04x has a genuine use for it, then I will pass it on. Thanks for doing this, it's a good aside from the oh no my phone has 9gb or it's slow threads xD.
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I know, I personally love the phone and want to help build a better community here. I got this case for free and really only wanted to review it. I know I love getting something I want for free, especially something that is, in my opinion, good. I'm going to give away two other cases soon, so be on the lookout for those!
I agree though, there is a lot of negative threads here, we need more positive ones for such a great phone.
Pass it on like OP said, can't be seen in public with a pink s4 now, if my girlfriend had an s4 I'd gladly take it but she has a lame 4s
Sent from my Black Nasty S4 using Tapatalk 2
delete
Alright, so first come first serve. Who ever has a girlfriend with an S4, or would just like an awesome TPU case that happens to be pink, send me a PM or post here. (Be sure to quote me or PM me as well so I get an E-mail notification!)
Im sure there has to be one girl in our community.. lol
Sent from my SGH-M919 using xda premium
I wish I had one of those cases
~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I have many app ideas, but don't have the skill or the time to learn how to make an app. if you would like to know an idea and attempt to make one, just message me.
Please note : This review is being posted in exchange for receiving the case at no charge.
Yes, I know this forum is littered with reviews of the Poetic Affinity case, but heck, I received one as well and want to share my thoughts too. Feel free to move along if you're not interested.
I’ve been using a Poetic Affinity case for about 5 days now. The nice folks at Poetic sent it in exchange for this review. First things first; here is an imgur album with a bunch of pics I took, in no particular order.
http://imgur.com/a/OJjZ0
My first impression upon opening the package was very positive. Base on the pics on Amazon, I really didn’t think a clear case like this would be very appealing to me. However, it really looks awesome on the phone and increases my grip on the phone exponentially. I love the look of the naked 6P, but I lived in fear of dropping the damn thing as it’s so freaking smooth and thin. This case completely solved that issue. It has very grippy ridges on the perimeter and getting the phone out of my pocket is no longer a risky maneuver.
Based on the Amazon pics, I thought the black frame and accents would look bad. I couldn’t have been more wrong. They break up the giant expanse of aluminum and offer more gripping surface on the back side of the phone, which is critical for one-handed use.
The button feel is excellent. Before getting this case, I occasionally had a problem finding the right button. With the case, however, the buttons are easy to find and offer a very positive and reassuring click when pressing them.
Both the headphone and USB cutouts seem to be sized very well and easily accommodated every plug I tested. All the mic and sensor cutouts also seem to be sized and placed correctly. I haven’t had any issues with taking photos, making calls or recording video. All in all, this case is well designed and executed.
Now, no case is perfect and this one has a couple things that might bug you. The stylized “P” logo sits right on top of the “s” in the Nexus logo and kinda bugs me a little. Clearly, this is not a functional problem and doesn’t affect the case’s ability to protect your phone. The other issue is more of a concern down the road and not right now. I’m not sure how well the clear plastic will hold up over time. Hopefully it stays crystal clear like it is right now and doesn’t turn yellow with time.
Conclusion: Based solely on the enhanced grip and button feel, I’m completely sold on this case. I would happily pay the asking price were I suddenly to need another one. No, it’s not perfect, but it’s close enough for me. Thanks again to Poetic for the opportunity to check out their product.
Aside from it being a very ugly case, I really dislike its branding. The one on the bottom near the USB-C port is fine, but those other two are just not necessary.
tkoreaper said:
Aside from it being a very ugly case, I really dislike its branding. The one on the bottom near the USB-C port is fine, but those other two are just not necessary.
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Click to collapse
I actually like the design of the case, but I agree about the branding. I've talked to someone from Poetic, and they are going to redesign the branding based on the feedback.
To each his own, for sure. I didn't like the looks of it either based on the pics in their listing, but somehow it's different in person. Regardless, it functions well in a way that works for me and that's all I could ask for in a case.
tkoreaper said:
Aside from it being a very
ugly case, I really dislike its branding. The one on the bottom near the USB-C port is fine, but those other two are just not necessary.
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Click to collapse
What people will do for a free case. If you post a review on Amazon, like I am sure they expect you to do, you need to explicitly state that you received the item for free for you to review.
PaisanNYC said:
What people will do for a free case. If you post a review on Amazon, like I am sure they expect you to do, you need to explicitly state that you received the item for free for you to review.
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Click to collapse
I certainly understand this sentiment, however were the case not up to my expectations and standards, I would not have stated otherwise.
erikivy said:
I certainly understand this sentiment, however were the case not up to my expectations and standards, I would not have stated otherwise.
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I apoloigize for coming across the wrong way. I didnt mean that you gave a good review for the circumstance. I just wanted to convey that it should be clearlhy stated that the item was received for free in return for an honest review. You will see many "professional" reviewers state this as well.
PaisanNYC said:
I apoloigize for coming across the wrong way. I didnt mean that you gave a good review for the circumstance. I just wanted to convey that it should be clearlhy stated that the item was received for free in return for an honest review. You will see many "professional" reviewers state this as well.
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Click to collapse
After rereading my opening paragraph I concede your point. I will edit it for clarification.
erikivy said:
After rereading my opening paragraph I concede your point. I will edit it for clarification.
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Click to collapse
Party on, Wayne
Thanks for the review, ugly as sin.
Has anybody had any experience with them?...anybody recieved a free case in exchange for some social media reviews? I've been offered a free case.... They want to paypal me the money to order it from Amazon. I thought that was kinda strange... Why wouldn't they just send one? Too good to be true?
Sent from my SM-N960U1 using Tapatalk
BoomerShooter74 said:
Has anybody had any experience with them?...anybody recieved a free case in exchange for some social media reviews? I've been offered a free case.... They want to paypal me the money to order it from Amazon. I thought that was kinda strange... Why wouldn't they just send one? Too good to be true?
Sent from my SM-N960U1 using Tapatalk
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Click to collapse
They're trying to tap-dance around the fact that they're expecting a Quid Pro Quo (a free case in exchange for a favorable review):
They're giving you money instead of the case,so they can technically say it's not,as you're buying it with your own money.
Yes,you're under no obligation to post a rating of any sort.
But,what they're buying from you is for the review to be listed as a "Verified Purchase",giving the appearance of an unsolicited/no-strings review.
If I were you,I'd report what they're doing to Amazon.
Show Amazon the correspondence you've received.
Yeah,you'll be out of a "free" case,but,JMHO,it's a small price to pay to help keep the reviews honest & legitimate.
BoomerShooter74 said:
Has anybody had any experience with them?...anybody recieved a free case in exchange for some social media reviews? I've been offered a free case.... They want to paypal me the money to order it from Amazon. I thought that was kinda strange... Why wouldn't they just send one? Too good to be true?
Click to expand...
Click to collapse
KOLIOSIS said:
They're trying to tap-dance around the fact that they're expecting a Quid Pro Quo (a free case in exchange for a favorable review):
They're giving you money instead of the case,so they can technically say it's not,as you're buying it with your own money.
Yes,you're under no obligation to post a rating of any sort.
But,what they're buying from you is for the review to be listed as a "Verified Purchase",giving the appearance of an unsolicited/no-strings review.
If I were you,I'd report what they're doing to Amazon.
Show Amazon the correspondence you've received.
Yeah,you'll be out of a "free" case,but,JMHO,it's a small price to pay to help keep the reviews honest & legitimate.
Click to expand...
Click to collapse
Yeah that's a shady way of doing business man. If you really do make great products, let your product speak for itself but making it good quality.
Have it and ita good not bulky too
I actually own 3 of these cases. I was just doing research on maybe getting an S10 for my wife, and the first thing I checked was if ArmadiloTek was going to make a case or not. While looking up info, I realized I never left a review on Amazon. Obviously, if I bought 3 of them, I like them, but people don't get to see my purchase history, so they wouldn't know I'm a fan. I just uploaded this review on Amazon.
BTW - For the price, I think it's hard to beat. Also, if they offer a free case to someone hoping for a review, they are also taking the chance that someone who's not willing to spend $20 for a case is also the type to bash them online for silly things. Unless they are actually soliciting a "Positive" review, giving away a product and asking for a review is pretty normal. Especially for a new company. I've been to plenty of restaurants and bars that offer instant coupons if you go online and right a review, or they give you something free for filling out a survey.
************************** My Amazon Review **************************
Now I can write a real review after actually using this case, everyday, for more that 4 months. I bought 3 Note9's in September because they were so cheap. I also bought 3 different cases. All 3 cases had built-in screen protectors.
Immediately after getting the cases and comparing them, I ordered another ArmadiloTek case for my 11 year old son's Note9. That was the phone I was most concerned about having protected.
About 1 month later, I had to order another ArmadiloTek, because my mom wanted a stronger case and a kickstand.
In total, I've purchased 3 of these cases in different colors. They are awesome! I've dropped my phone a few times, and I'm sure my son has dropped his plenty. He rides his scooter w/ a Note9 hanging halfway out of his pocket. None of the phones or cases have any damage.
This is definitely my go to case from now on. Not as bulky as other rugged cases, better price, and they work amazing.
I hope they continue to grow, so they can offer more covers for other phones. My wife choose a S9 because she didn't want a large phone. Her case cracked the first time it fell and the case is all scratched up, because it's not an ArmadiloTek case.
I got one of these today and have a question for people who have one.
is the screen protector on yours TIGHT against your phone display cause mine isnt. when I tap the screen I can see and hear the plastic protector hit the screen.
Is this normal or do I have a defective one? (and yes, the peel offs are removed)
ratchetrizzo said:
I got one of these today and have a question for people who have one.
is the screen protector on yours TIGHT against your phone display cause mine isnt. when I tap the screen I can see and hear the plastic protector hit the screen.
Is this normal or do I have a defective one? (and yes, the peel offs are removed)
Click to expand...
Click to collapse
It's normal unfortunately. Any device that has a built in plastic screen protector will do that unless you find a way to have the device firmly and stiffly up against the front if the case. You can try filling behind the device with small flat sheets of paper cut out to match the device shape on the back. Adding a rear glass protector may help. Just not sure how much it would though.
Jammol said:
It's normal unfortunately. Any device that has a built in plastic screen protector will do that unless you find a way to have the device firmly and stiffly up against the front if the case. You can try filling behind the device with small flat sheets of paper cut out to match the device shape on the back. Adding a rear glass protector may help. Just not sure how much it would though.
Click to expand...
Click to collapse
thanks, makes me want to think about removing the built in one (the website has info on how to hair dryer it off) and buy a hard plastic one.
the case is awesome though, especially for ten bucks shipped
ratchetrizzo said:
thanks, makes me want to think about removing the built in one (the website has info on how to hair dryer it off) and buy a hard plastic one.
the case is awesome though, especially for ten bucks shipped
Click to expand...
Click to collapse
I miss plexiglass screen protectors.
wawaweewa said:
Have it and ita good not bulky too
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how good is it? I saw some review complaint about the finishment!
If they are willing to give me one for free, I will be fine!
FastRX8 said:
I actually own 3 of these cases. I was just doing research on maybe getting an S10 for my wife, and the first thing I checked was if ArmadiloTek was going to make a case or not. While looking up info, I realized I never left a review on Amazon. Obviously, if I bought 3 of them, I like them, but people don't get to see my purchase history, so they wouldn't know I'm a fan. I just uploaded this review on Amazon.
BTW - For the price, I think it's hard to beat. Also, if they offer a free case to someone hoping for a review, they are also taking the chance that someone who's not willing to spend $20 for a case is also the type to bash them online for silly things. Unless they are actually soliciting a "Positive" review, giving away a product and asking for a review is pretty normal. Especially for a new company. I've been to plenty of restaurants and bars that offer instant coupons if you go online and right a review, or they give you something free for filling out a survey.
************************** My Amazon Review **************************
Now I can write a real review after actually using this case, everyday, for more that 4 months. I bought 3 Note9's in September because they were so cheap. I also bought 3 different cases. All 3 cases had built-in screen protectors.
Immediately after getting the cases and comparing them, I ordered another ArmadiloTek case for my 11 year old son's Note9. That was the phone I was most concerned about having protected.
About 1 month later, I had to order another ArmadiloTek, because my mom wanted a stronger case and a kickstand.
In total, I've purchased 3 of these cases in different colors. They are awesome! I've dropped my phone a few times, and I'm sure my son has dropped his plenty. He rides his scooter w/ a Note9 hanging halfway out of his pocket. None of the phones or cases have any damage.
This is definitely my go to case from now on. Not as bulky as other rugged cases, better price, and they work amazing.
I hope they continue to grow, so they can offer more covers for other phones. My wife choose a S9 because she didn't want a large phone. Her case cracked the first time it fell and the case is all scratched up, because it's not an ArmadiloTek case.
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wow, are they still open for free case review?