"Unable to download MMS..." - Galaxy S6 Q&A, Help & Troubleshooting

I keep getting this message: "Unable to download MMS. Check your APN settings and tap to reload."
I'm using ChompSMS, if that matters, but I don't see any MMS if I go into other apps, such as the default Messages app.
Any ideas?

Maybe you shouldn't download the MMS at all since its a common way to get infected by the stagefright bug

That's a fair assessment, but when my wife is sitting right next to me and says, "Check out the picture I just sent you," and it's telling me that it can't download an MMS, I don't think she's trying to hack my phone.

Ah, well then. I had a chat with Sprint who had me "Update Profile" under my system settings, and now all is working properly.

Go to your network provider and request for settings and enter it manually.

Related

trouble sending mms

Anyone have trouble sending mms? Mine just stalls and eventually gives me a notice that it can't be sent...had the trouble for a while now....
Sent from my SAMSUNG-SGH-I897 using XDA App
Are you having this problem on both 3G and Edge or just when you are on Edge?
your not trying to send it through google voice are you?
I had trouble with mine on EDGE. The solution was to get Handcent SMS and set the size of the MMS.
Settings->Send message settings->Maximum MMS size and I set it to 100k
No problems since.
mmm_tacos said:
I had trouble with mine on EDGE. The solution was to get Handcent SMS and set the size of the MMS.
Settings->Send message settings->Maximum MMS size and I set it to 100k
No problems since.
Click to expand...
Click to collapse
I am also having this problem. I found that it was only an issue on Edge.... which is all that is available here. Pretty much rendering my MMS messages useless. Along with GPS. So im quite displeased at this moment.
As for the Settings = send message settings above thing .... I do not see the "Send MEssage Settings" option anywhere. Not in Message Settings or in regular Settings. Any particular place for it? Hope it works if i find it. Frustrated.
Correction - I see you mean to get the program Handcent SMS. Though that actually pisses me off more that I have to get a program to send on Edge, I will give it a shot.
Works
I can confirm that the Handcent SMS app on the Marketplace works for MMS on Edge network. Thanks for the tip off good sir.
If you're running Stock JF6 ROM and only has EDGE signal, you have two choices:
1. Some how shrink the picture down to 100k or so. Anything bigger won't send over EDGE. It is one of the known bugs in stock ROM.
2. You can flash to the newer leaked beta ROM. This bug has been addressed in newer ROMs.
Or you can wait for the official ROM update that fixes GPS among other things. No one know when that will happen yet.
Question for mmm_tacos
mmm_tacos -
Did you find a way to disable the regular Messaging system so you dont get two notifications for every text/MMS message received?
Finch44 said:
mmm_tacos -
Did you find a way to disable the regular Messaging system so you dont get two notifications for every text/MMS message received?
Click to expand...
Click to collapse
You should be able to open the stock Messaging application and hit your menu button and go to settings and go to Notifications and uncheck it.
mmm_tacos said:
You should be able to open the stock Messaging application and hit your menu button and go to settings and go to Notifications and uncheck it.
Click to expand...
Click to collapse
much appreciated
I can send a MMS, but cant receive one.
Those I send it to do receive it.
When I receive a MMS I get a Txt which has a 'Download' button in it. I try to download but it doesnt work, even if the photo is tiny.
Im on JH7

Texting Issues

I had this experienced with three different JB roms today. I can send mms (pics) but I can't send plain text messages.
I get the "message not sent" error.
I did a complete wipe, etc. before installing each rom. Any suggestions?
dogg409 said:
I had this experienced with three different JB roms today. I can send mms (pics) but I can't send plain text messages.
I get the "message not sent" error.
I did a complete wipe, etc. before installing each rom. Any suggestions?
Click to expand...
Click to collapse
Does this happen with all text messages, or only ones that go really long?
Have you checked to make sure your APN settings are correct?
[APN][AT&T][MMS][HSPA+] Single APN for HSPA+ Speeds AND MMS - (Updated 8/21)
Ryo Misaki said:
Does this happen with all text messages, or only ones that go really long?
Have you checked to make sure your APN settings are correct?
[APN][AT&T][MMS][HSPA+] Single APN for HSPA+ Speeds AND MMS - (Updated 8/21)
Click to expand...
Click to collapse
It happens with all sms....even when I send "hi" to myself.
dogg409 said:
It happens with all sms....even when I send "hi" to myself.
Click to expand...
Click to collapse
Odd... Did you check the APN?
Ryo Misaki said:
Odd... Did you check the APN?
Click to expand...
Click to collapse
Yeah, I tried and no luck.....I am dumbfounded.
Ive been getting a weird message.. something like
"Android services has noticed you are sending a large number of SMS messages. Do you want to continue" Then it has 2 options..
Allow or Deny..
After it pops up the first time, it comes back after every 2 or 3 messages sent..
Its powered by Jellybeaned AOKP!
I found out some of the ported ROMs removed the message center option entirely under "Messaging" -> Option key -> "Settings". There should be a "Message Center" option which you should set to +13123149810. Since it's been removed from a couple ROMs sending SMS messages will not work. Anyone know of a ROM that still has this option?
rev3la7ion said:
I found out some of the ported ROMs removed the message center option entirely under "Messaging" -> Option key -> "Settings". There should be a "Message Center" option which you should set to +13123149810. Since it's been removed from a couple ROMs sending SMS messages will not work. Anyone know of a ROM that still has this option?
Click to expand...
Click to collapse
Scratch that I found out that from ICS and up they got rid of that option and replaced it with SMS Center which you can get to by opening the phone dialer and typing in *#*#4636#*#* and selecting -> Phone info.
Go to google and search for your SMS center number which should be based on the carrier you have.
Next, go to twit88.com/home/utility/sms-pdu-encode-decode
Scroll down to where you see SMSC, Receiver, and Alphabet size.
Put in the entire SMSC number, including the + sign into the box, leave receiver blank, change the Alphabet size to 8, and delete whatever is in the message box under Alphabet and hit Convert.
Now, on your phone go to the Phone info menu described above and scroll to the bottom and find the SMSC field.
Enter the first 16 numbers into that field and hit update.
Reboot your phone and you can now send SMS.
This fix is for people who have the proper modems flashed on there phones and can still receive texts but not send them.

Anyone able to pull MEssages and sync app?

So I deleted this com.messages. something off my phone as I believe I was tied to the ATT message and sync backup, but I can't seem to get MMS now. I'm not sure if thats reason its happening or not. Checked my APNs and they seem good.
That is exactly the reason you cannot receive messages. Reroot your phone, that will install the rooted image and you will be good to go.
I think as long as you have com.lge.leccp still on the phone and unblocked you can use another messaging app on the AT&T model. Try installing Google Hangouts, etc. and setting it as default under Settings > Default Message App.
People may want to set their messaging app to not automatically download/retrieve MMS till something is done about the Stagefright hack being announced next week.

Roooted Verizon S7:MMS only sending on one app.

I rooted my Verizon S7 recently using this guide. However, MMS is not working on my normal messaging app, Textra. It does not work on the samsung messaging app either . When I try to send a picture, I get a "Can't get MMS:no mobile data" notification, regardless of whether the phone is on WiFi or data. Strangely, I can send MMS if I use the Verizon Message+ app. Textra has also said to change the APN settings. However, I can not change any of the APN settings as they are all greyed out.
Any help would be appreciated.

Messaging App

Can someone please tell me step by step how the heck one does a group chat on this phone??
Well, you need to open the app > tap on three dots in the upper right > settings > advanced > group messaging > click the toggle for "Send an MMS reply to all recipients (group MMS)"
Then when one person replies to your original message everyone you sent it to will also get the reply. [[Remember though to turn this off if you do not want everyone to see all the replies because this can load up everyone's texts with numerous replies.]]
Then just add as many contacts as you want/need to the message you are creating and then send it.
jaseman said:
Well, you need to open the app > tap on three dots in the upper right > settings > advanced > group messaging > click the toggle for "Send an MMS reply to all recipients (group MMS)"
Then when one person replies to your original message everyone you sent it to will also get the reply. [[Remember though to turn this off if you do not want everyone to see all the replies because this can load up everyone's texts with numerous replies.]]
Then just add as many contacts as you want/need to the message you are creating and then send it.
Click to expand...
Click to collapse
Hi Thanks for getting back to me. I tried looking for the three dots but I don't have them when I open the messaging app directly.
I'm on OREO by the way. When I go to Messenger on the App info setting I see the three dots but when I hit it all I get is Uninstall updates.
I just went to settings, Network & Internet then internet settings DL settings for internet and MMS message says "Your device will now connect to the intenet for quick setup of internet and MMS services
I accept I see that something is DL but I can't find it. Where the heck is the DL folder. Is it asking me to set this feature up??
Ok so now it says set up complete. Now what??
O so I just restarted the phone. I now have the three dots but under advanced I don't see a group messaging tab
Still don't get it!
jaseman said:
Well, you need to open the app > tap on three dots in the upper right > settings > advanced > group messaging > click the toggle for "Send an MMS reply to all recipients (group MMS)"
Then when one person replies to your original message everyone you sent it to will also get the reply. [[Remember though to turn this off if you do not want everyone to see all the replies because this can load up everyone's texts with numerous replies.]]
Then just add as many contacts as you want/need to the message you are creating and then send it.
Click to expand...
Click to collapse
Hey Jaseman Please bear with me I'm coming from a Galaxy Note 3. When I go to my message app it does allow me to start a group conversation. When I pick my contacts for the message I want to send it does this but then it say where the message wil go " Each recipient will get an SMS message from you. Replies will appear in individual conversations"
That's not what I'm after. I want to send a group message with all contacts being able to see what everyone in the group is responding. Is this still possible??
daisy192 said:
Hey Jaseman Please bear with me I'm coming from a Galaxy Note 3. When I go to my message app it does allow me to start a group conversation. When I pick my contacts for the message I want to send it does this but then it say where the message wil go " Each recipient will get an SMS message from you. Replies will appear in individual conversations"
That's not what I'm after. I want to send a group message with all contacts being able to see what everyone in the group is responding. Is this still possible??
Click to expand...
Click to collapse
OK...wow...I see that you are working your way through things and getting closer.....
Now then, you need to open the app ((NOT the app in the settings menu for the phone itself...but the actual messaging app itself)) > tap on three dots in the upper right > settings > advanced > group messaging (right at the very top, tap on the words themselves) now another smaller window will open > click the toggle for "Send an MMS reply to all recipients (group MMS)"
Then when one person replies to your original message everyone you sent it to will also get the reply. [[Remember though to turn this off if you do not want everyone to see all the replies because this can load up everyone's texts with numerous replies.]]
Then just add as many contacts as you want/need to the message you are creating and then send it.
Try again and make sure you are in the correct place.
Please KUDO if I was able to help!!
Still A No Go
jaseman said:
OK...wow...I see that you are working your way through things and getting closer.....
Now then, you need to open the app ((NOT the app in the settings menu for the phone itself...but the actual messaging app itself)) > tap on three dots in the upper right > settings > advanced > group messaging (right at the very top, tap on the words themselves) now another smaller window will open > click the toggle for "Send an MMS reply to all recipients (group MMS)"
Then when one person replies to your original message everyone you sent it to will also get the reply. [[Remember though to turn this off if you do not want everyone to see all the replies because this can load up everyone's texts with numerous replies.]]
Then just add as many contacts as you want/need to the message you are creating and then send it.
Try again and make sure you are in the correct place.
Please KUDO if I was able to help!!
Click to expand...
Click to collapse
Hey Jaseman thanks for your patience but I am following your instructions and I do not have group messaging under settings > advanced
This is what I do have after I open Messaging APP and touch three dots
Settings>Advanced and then my choices in order of appearance
Auto-download MMS
Auto-Download MMS when roaming
Use simple characters
Get SMS delivery reports
SIM Card Messages
Phone number
I was on the phone with T-Mobile and they were dumbfounded as well. Per them All my APN settings are in order. They actually brought up the specs to this phone to see if they were missing something. They mentioned that most folks are using Textra because they can't get the messaging app to work via MMS. When I try to send a text or picture to a group the MMS arrow appears and when I press it states
" go to settings and change your group messaging setting to group MMS" Yes I know this but I do not have group MMS . T-Mobile sent me to Sony Support and they couldn't figure out why I don't have the MMS Group under advanced either and recommended I reset the phone. Look I just installed a bunch of apps and transferred over my music and books from my note 3 so I am not in the mood to reset the phone yet again. I actually got the TEXTRA app and it seems to be working just fine so I disabled the messaging app. I just need to know if it's the APP or my phone.
Well, that is certainly strange! I used Textra for a long time and it does work great. I just like to use the default apps when I can if they do what I need and the default messaging app does do everything I need.
Here is a screenshot of what mine looks like...
Sorry I was not able to help...well actually what I said was correct but I have no idea why this feature would be missing from your phone???
So when you look at the screenshot I have attached here...yours does not look like this?
I also use T-Mobile. So all of your network settings are correct?
Let's make sure...
Go to Settings > Network & Internet > tap on "Internet Settings" and a popup for Internet Settings says..."Your device will now connect to the internet for quick setup of internet and MMS services" and you tap on ACCEPT.
Then you should see a brief message saying "Download Started".
Then back on the original screen, up above Internet Settings is "Mobile network" and it says T-Mobile???
Tap on T-Mobile and at the bottom of the next window is "Service providers"...tap on this and you can choose either "Search networks", or "Automatic". If you choose Automatic you should get the message that you have been registered on the network. If you choose Search Networks it will disable your data temporarily and take a few minutes to find the network. Then you will have several choices under Available Networks and you should choose the top one 4G T-Mobile...there should be a check mark next to it. If you tap it it will say registered on network.
Now after doing all of this check your default messaging app to see if it has the same thing as my screen shot...if not...then I guess you can just stick with Textra.
jaseman said:
Well, that is certainly strange! I used Textra for a long time and it does work great. I just like to use the default apps when I can if they do what I need and the default messaging app does do everything I need.
Here is a screenshot of what mine looks like...
Sorry I was not able to help...well actually what I said was correct but I have no idea why this feature would be missing from your phone???
So when you look at the screenshot I have attached here...yours does not look like this?
I also use T-Mobile. So all of your network settings are correct?
Let's make sure...
Go to Settings > Network & Internet > tap on "Internet Settings" and a popup for Internet Settings says..."Your device will now connect to the internet for quick setup of internet and MMS services" and you tap on ACCEPT.
Then you should see a brief message saying "Download Started".
Then back on the original screen, up above Internet Settings is "Mobile network" and it says T-Mobile???
Tap on T-Mobile and at the bottom of the next window is "Service providers"...tap on this and you can choose either "Search networks", or "Automatic". If you choose Automatic you should get the message that you have been registered on the network. If you choose Search Networks it will disable your data temporarily and take a few minutes to find the network. Then you will have several choices under Available Networks and you should choose the top one 4G T-Mobile...there should be a check mark next to it. If you tap it it will say registered on network.
Now after doing all of this check your default messaging app to see if it has the same thing as my screen shot...if not...then I guess you can just stick with Textra.
Click to expand...
Click to collapse
I have everything except the first one Group Messaging
daisy192 said:
I have everything except the first one Group Messaging
Click to expand...
Click to collapse
Followed your instructions and after tapping Available Networks T-Mobile LTE has the checkbox. Should it be T-Mobile 4G??
Daisy192, I had the same problem when I first got my XZ Premium. The pre-installed messaging app did not include Group Messaging in the settings just like you described. I don't know why to this day. In fact, I started a thread here about it when I first got the device.
I ended up installing other SMS/MMS apps from the Play Store to get by. None of them met my needs perfectly.
Then at some point, the setting appeared when I randomly checked. I don't know what caused it to appear there but since appearing it hasn't left.
There have been a number of "Carrier Services" updates from the Play Store that I've installed over time. The description of these updates is along the lines of improved carrier features when using the stock messaging app. So maybe that's what eventually enabled the Group MMS feature.
BTW, I'm on AT&T in the USA.
daisy192 said:
Followed your instructions and after tapping Available Networks T-Mobile LTE has the checkbox. Should it be T-Mobile 4G??
Click to expand...
Click to collapse
LTE is fine.
I happen to have the Customized UK version. I purchased it from the UK so that the fingerprint scanner would work without having to flash anything.
I figured that the UK speaks English the same as we do here in the US and that this would make all the features work without having to do risky stuff.
Now the US version...which I believe is what you have...should say LTE, whereas the UK version says 4G...they are exactly the same thing!
Also, the US version I believe has 5 signal bars in the notification area whereas the UK version only has 4.
The number of bars is irrelevant because the OEM's can manipulate them to look great in a bad signal area thereby deceiving the end user.
The real test is what your dBm signal strength is at any given time.
Anyway, I see you got a response from someone who also had this issue and it magically fixed itself...hmmm.
Maybe after some more updates from the Play Store over time it will do the same for you. You can always check now and then.
Until it does fix itself I guess you can continue to use Textra. You will get used to it and going back to the default messaging app may be too hard to handle anyway.
Yeah seems to be a real conundrum!
Jaden and my phone is the international dual Sim version. I wanted a working fingerprint scanner too.
I will continue to check to see if it mysteriously pops up
Hey Experts today I'm going to bite the bullet and reset my phone with the Xperia Companion. Besides the main issue of not having the MMS Group setting on my Messaging APP, I am having an issue sending video to a group even though I'm using the Textra app. I am able to attached a GiF, Photo or anything else but video will not send. Yesterday I used Movie creator for the first time and created a short 19 second video compiled of a few photos. I hit share and chose the Textra app and it proceeded to send the video but then I kept getting notification that it was unable to send. After trying several times I decided to enable the Default Messages App to see if it would send video to just one person and nothing. All I got was a message that it was 'SENDING" When I awoke this morning it was still "Sending". I have my brand new Canon SL2 set up to work via Wi-Fi with my XZ Premium. I can take video and pictures, edit and do just about anything without touching the camera but I was also unable to share the one video I shot with the Textra App. Am I doing something wrong? Will The Companion fix these issues?? Is there a limit to how long a video can be when using either Textra or The Message App. Is it my Carrier T-Mobile issue?? Any suggestions will be greatly appreciate.
There is a limit on the size of the file you can send over MMS and it is rather small compared to the average video file.
Hey jaseman yes was able to finally figure it out. Reset with Xperia companion went smoothly but still no sign of mms group under advance settings. I was able to tweak settings in text rather app to 100 and legacy this allows me to send video via mms

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