I have a new Samsung Galaxy S6, running 5.1.1. For a week, incoming and outgoing text messages have been registering correctly in the call log. As of today, texts are no longer registering in the call log (but they appear in the message log) and no previous texts are listed. I have spent quite a bit of time looking online for an answer - no luck. I would appreciate any help.
Best and thanks,
ubi100
Go to recovery mode and wipe cache.
roydok said:
Go to recovery mode and wipe cache.
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Thanks, but that did not work. Any other suggestions?
Try a full reset. Your problem may also be due to a rougue app. I hope this helps.
Nope, still did not work. Still not recording incoming or outgoing text messages in the call log.
Surely a 'call log' is for calls, therefore SMS messages aren't included?
EddyOS said:
Surely a 'call log' is for calls, therefore SMS messages aren't included?
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I would agree but the oddity is that text messages were included in the call log (the log indicated that the contact was an SMS) for about a week and then they disappeared. I would like to restore that function.
Text not recorded in call log
Hello Ubi100,
I am glad I found this thread. I have owned a GS6 edge for exactly 3 days just because of this problem. I am a "veteran" user of the galaxy s line and the GS6 is the first one that does not show text messages in the call log. My GS6 edge running 5.1.1 did not show at any time sms in call log. I have also installed 3rd party apps for call log and it did not help. The GS4 and GS5 running Lolipop have no issue with this and they show text messages in call log , so I don't think that the software version is the problem. So please tell me that you found a way to fix this issue.
Thanks
Forum_user said:
Hello Ubi100,
I am glad I found this thread. I have owned a GS6 edge for exactly 3 days just because of this problem. I am a "veteran" user of the galaxy s line and the GS6 is the first one that does not show text messages in the call log. My GS6 edge running 5.1.1 did not show at any time sms in call log. I have also installed 3rd party apps for call log and it did not help. The GS4 and GS5 running Lolipop have no issue with this and they show text messages in call log , so I don't think that the software version is the problem. So please tell me that you found a way to fix this issue.
Thanks
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Hi Forum_user,
Alas to no avail. I have spent a great deal of time online looking for the solution to this problem. I have never found anyone who has a direct answer to this exact situation. I have followed everyone's general suggestions but still no luck. No record of text messages in the call log.
The only thing that I can guess is that my phone was delivered with Lollipop 5.0.2 on it. With that version, the text messages showed in the call log. When I upgraded to Lollipop 5.1.1, the text messages disappeared from the log.
I would appreciate it if you could let me know if you find anything else out.
Thanks,
ubi100
Same problem. I think it is extremely convenient to hva both the cal and the SMS log in one list. I often answer calls with a SMS and vice versa. With a combined list as it was before I had god control whom I answered and whom not. If somebody has a solution to the problem I would be thankful.
Did anybody ever find a way to fix this? I'm dealing with the same thing on my gs6. It showed for about a week in the call log and now it doesn't. And I can't find anything online about what to do.
Yes. I too am a long time user of the galaxy series. Until the s5 the call log and message log was unified. Which does not seem to the case in s7. The new scheme is not convenient and is a feature downgrade in my view.
It's exactly the same on the S7, A royal pain & a massive step in the WRONG direction, even if they add it back in as 'activity log'
I use my S7 and miss the combined message/call log alot I stumbled in here seeking a solution. Hopefully a future upgrade will bring it back!
Related
Hi everyone,
I'm a bit concerned. I have several disparities between what Google Voice shows me in my call history and what my HTC Rezound shows in the call log. Sometimes it's an incorrect time stamp, sometimes one log shows an entry that the other does not. I have had the Google Voice app installed for as long as it's been available, and have had GV set to handle all calls for as long as I can remember. I don't have any phone numbers other than my mobile, so it wouldn't be possible for me even if I tried.
I posted a question in the Google Voice forums, but of course I've had no response. If anyone can help with this, that'd be greatly appreciated. I'm going to need to use these call logs in a lawsuit in the coming months.
rockingondrums said:
Hi everyone,
I'm a bit concerned. I have several disparities between what Google Voice shows me in my call history and what my HTC Rezound shows in the call log. Sometimes it's an incorrect time stamp, sometimes one log shows an entry that the other does not. I have had the Google Voice app installed for as long as it's been available, and have had GV set to handle all calls for as long as I can remember. I don't have any phone numbers other than my mobile, so it wouldn't be possible for me even if I tried.
I posted a question in the Google Voice forums, but of course I've had no response. If anyone can help with this, that'd be greatly appreciated. I'm going to need to use these call logs in a lawsuit in the coming months.
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Are the call logs for your android GV app and the GV website the same?
rhylin87 said:
Are the call logs for your android GV app and the GV website the same?
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Yes. But it's strange because sometimes I get what appears to be a duplicate. A few days ago I got one call on my phone which I let go to voicemail and it showed up twice in the call log. Even just now I'm checking and I see two entries from the same number and they both say: 4/30/12 4:10 PM 68 minutes ago
I just finished rooting my system following this guide.
The only problem I am having now is that, I can call people and send messages, but I do not get any incoming calls or message.
When someone tried to call me, it goes to voice mail. and when someone tries to message me, it never arrives.
Can someone please help me?
this.user said:
I just finished rooting my system following this guide.
The only problem I am having now is that, I can call people and send messages, but I do not get any incoming calls or message.
When someone tried to call me, it goes to voice mail. and when someone tries to message me, it never arrives.
Can someone please help me?
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Guys I was able to discover why did was happening and want to share it with you, incase anyone else experiences this.
The issue was that since I was changing my service from Verizon to Tmobile, and taking my number along with me, the system needed to pass the number from Verzions System to Tmobile system. However, this is not a one phase process, but a multi phase one, and during different phases, your phone will gain different functionality. So, in my example, the first functionality to come through was making out going calls, the second which came a few hours later, was getting incoming calls.
All of a sudden today when I try to intiate a text or call to a contact via S Voice on my S2 the watch doesn't seem to be able to find the contact. I get a message "Not found. Who would you like to text instead" or "Not found. Who would you like to call instead". Other commands like asking time or even making a call to a nearby business. But it won't call or text a contact!!! Anyone else seeing this behavior?
A0425A said:
All of a sudden today when I try to intiate a text or call to a contact via S Voice on my S2 the watch doesn't seem to be able to find the contact. I get a message "Not found. Who would you like to text instead" or "Not found. Who would you like to call instead". Other commands like asking time or even making a call to a nearby business. But it won't call or text a contact!!! Anyone else seeing this behavior?
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MIne doing the same...any help would be appreciated.
Same here
Sent from my SM-G930T using XDA-Developers mobile app
Try a reboot
hi
i saw an interesting thing in the phone today. the recent calls were not being shown in the call log. then i deleted the entire call log, and gave a call from another phone. this time it showed the call.
in theory, the phone is supposed to delete the Oldest log itself and continue to keep the recent ones.
any reason for this to happen? and any solution please
Hi, I received and start using my galaxy watch 4 couple of days ago. However, I noticed there are no called ID shown on the watch when receiving incoming call. Missed call will show the caller name. I have checked all the permission are allowed for the wearable apps and phone app, contact app and etc. Didn't found much info around.
I tried many methods including factory reset the watch but still not fix it.
I tried remove the country code of the contact number on my phone. Finally it works, showing the caller ID on the watch when receiving call. But I have thousand of contacts with the country codes add infront of the phone number. It's massive work to remove all the country code one by one. Any one have any idea on what happening. I'm lost and could figure out what's the problem.
Anybody have a same issue and able to fix it?
I have this, somewhere else someone said that it's a known issue
spart0n said:
I have this, somewhere else someone said that it's a known issue
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I see. Any way can fix it?
And I have a similar one but with SMS Samsung. Only the sender's number, but no name (all people from the phone book). At the same time, SMS Google displays the name correctly ...