vertical lines on display in sleep mode - Moto G 2015 Q&A, Help & Troubleshooting

Hello guys,
I just got my moto g 3 this week... I noticed vertical line on the mobile display today when back light is off or phone is in sleep mode..These lines are not visible when light is on... Moreover they are viable at a particular angle only or under direct light focussed on it.
The display and touch seems to be fine until now and no issues with performance.. But I am little worried about this fault of vertical lines. Does this mean a faulty display and should I get my phone replaced.. Please suggest if anyone else faced the same issue..
Thanks

Even I have these lines. Don't think anything is faulty or anything though.
Sent from my MotoG3 using XDA Free mobile app

Yeap, same thing here with a XT1543. But I only see them if I really look for it hehehe, it is not THAT noticeable IMHO... Relax, dude!

Today I noticed that I can see these vertical lines in daylight even while the backlight is on.
Has anyone faced this until now. If not can u guys please try and advise here..

Just for reference, I can see "vertical lines" on my LG G2 display under sunlight with the display on or off. It's more prominent when it's off though. I wouldn't worry about it, I think it has something to do with the digitizer (capacitive touch layer) underneath the glass.

Yes in direct sunlight i can see lines, dots, and even evenly spaced tiny threads reflecting in bright sunlight when the screen is off, and tiny vertical threads while using camera outdoors in bright sunlight. Never had a display like this before. Either something new and amazing technology or cheaporola uses cheap displays. Googled it. At least mine has no dead/hot/stock pixels.

Can see the lines when screen is pointed towards a light source

Got the same lines on my Moto G 2014, it's somewhat related to Gorilla Glass.

dont have any on xt1540 ,my xperia z2 had so i can easy notice it.

I have the same kind of thing on my moto g 4g, it's perfect normal and is due to the screen layers. :good:

i too notice those lines .. but only once i was able to see it , now i am unable to see ..
i think its related to temperature

nandakis4 said:
i too notice those lines .. but only once i was able to see it , now i am unable to see ..
i think its related to temperature
Click to expand...
Click to collapse
Yes i observed it as well from day one. It is visible in sleep mode only looking from certain angles. Weird but not really an issue.

Related

Horizontal lines

Does anyone get lines on their screen it seems to really show up on light and grey colors. Its weird because it doesn't look like it goes from edge to edge its just where there is bright colors.
I attached a picture, my display just goes nuts whenever I have it up because of all the grey. I can see the horizontal lines at around 15% screen brightness and up.
Perfectly normal on a LCD Display...have it on my Nexus 7 (2013), Nexus 5 and noticed it on other devices like the LG G2...not noticeable unless you´re VERY close to the screen...nothing too bad
iNaruX said:
Perfectly normal on a LCD Display...have it on my Nexus 7 (2013), Nexus 5 and noticed it on other devices like the LG G2...not noticeable unless you´re VERY close to the screen...nothing too bad
Click to expand...
Click to collapse
I can't believe this is normal, this effect doesn't show up on my computer LCD, and when I have that picture up you can see lines from far away on my phone.
Okay...I see you´re coming from the Galaxy Nexus, just like me...muuuuch better screen imo despite the lower pixel density..
But very noticeable Scanlines might indicate a GPU or Screen defect...small lines, barely noticeable may be just the digitizer you´re seeing...Again: Only speculations
I noticed these lines on my N5, but they´re too small to capture on a camera let alone see from a distance...
You might want to RMA or try other Nexus devices out..
I am looking at the image on a 60" 1080p display and I can't see any horizontal lines. I must be blind?
when?
sorry when does it happen to u?
Same problem for me.
Horizontal lines.
Barely visible on white or black screens.
Noticeable on grey tones.
SplitCold said:
Does anyone get lines on their screen it seems to really show up on light and grey colors. Its weird because it doesn't look like it goes from edge to edge its just where there is bright colors.
I attached a picture, my display just goes nuts whenever I have it up because of all the grey. I can see the horizontal lines at around 15% screen brightness and up.
Click to expand...
Click to collapse
Ummm...... That is a SCREENSHOT it will not show defects in the display, only what the software is "outputting" to the display, screenshots will be defect free.
Kwongger said:
Ummm...... That is a SCREENSHOT it will not show defects in the display, only what the software is "outputting" to the display, screenshots will be defect free.
Click to expand...
Click to collapse
Here's my screen.
Same problem.
Barely visible on a picture like this.
http://s24.postimg.org/xdawxmzn9/lines.jpg
SplitCold said:
I can't believe this is normal, this effect doesn't show up on my computer LCD, and when I have that picture up you can see lines from far away on my phone.
Click to expand...
Click to collapse
I'm having the same issue with my N5. Have you found out if this is normal or a hardware defect?
Thanks!

[Q] Screen ripple

Hello
I have noticed that my Moto G (1st gen) has a problem where if you touch the screen you can see a "ripple effect" in the center of the screen, it's get more noticeable as you press harder, but even if you press light touches it's still visible somehow but very little.
I have searched the forums and found people having this issue with the 2nd gen of the device: http://forum.xda-developers.com/moto-g-2014/help/screen-question-t2947732
here is a picture of the problem some guy posted (in my device it's always presents in the center of the screen no matter where i press):
http://forum.xda-developers.com/attachment.php?attachmentid=3036129&d=1417076320
Can you please check if your device has this problem too?
Make sure brightness is highest and test in while you viewing black image: http://images2.layoutsparks.com/1/230004/seductress-plain-black-page.jpg
Thanks!
CJMom said:
Hello
I have noticed that my Moto G (1st gen) has a problem where if you touch the screen you can see a "ripple effect" in the center of the screen, it's get more noticeable as you press harder, but even if you press light touches it's still visible somehow but very little.
I have searched the forums and found people having this issue with the 2nd gen of the device: http://forum.xda-developers.com/moto-g-2014/help/screen-question-t2947732
here is a picture of the problem some guy posted (in my device it's always presents in the center of the screen no matter where i press):
http://forum.xda-developers.com/attachment.php?attachmentid=3036129&d=1417076320
Can you please check if your device has this problem too?
Make sure brightness is highest and test in while you viewing black image: http://images2.layoutsparks.com/1/230004/seductress-plain-black-page.jpg
Thanks!
Click to expand...
Click to collapse
Bro it is normal. LCD screen/ 1st gen/2nd gen/ bla bla.. Manufactures these days are focusing on QHD/Full HD/i dont know what HD and they have no fix for this "problem". It is very normal that you have this, so dont bother with it and dont change for a new one! I had 2 LG G2 phones same problem, I bought the G3 same ****, live with it
appileh said:
Bro it is normal. LCD screen/ 1st gen/2nd gen/ bla bla.. Manufactures these days are focusing on QHD/Full HD/i dont know what HD and they have no fix for this "problem". It is very normal that you have this, so dont bother with it and dont change for a new one! I had 2 LG G2 phones same problem, I bought the G3 same ****, live with it
Click to expand...
Click to collapse
I know LCD screens have this issue, but I suppose in phones they had to deal with it somehow.
what's bothering me it's that if it's more noticeable if i press the middle of the screen, the bottom and top parts seems less affected. like something is applying pressure to the middle of the screen (the battery maybe ??) I'm also seeing the "ripple" when I'm applying pressure to the M logo at the back of the phone.
Shame that even G3 has this issue who even cares about QHD lol, 720p is more than enough even for 5.5" screens.
Thanks for helping, I would be grateful if more people can check this out.
CJMom said:
I know LCD screens have this issue, but I suppose in phones they had to deal with it somehow.
what's bothering me it's that if it's more noticeable if i press the middle of the screen, the bottom and top parts seems less affected. like something is applying pressure to the middle of the screen (the battery maybe ??) I'm also seeing the "ripple" when I'm applying pressure to the M logo at the back of the phone.
Shame that even G3 has this issue who even cares about QHD lol, 720p is more than enough even for 5.5" screens.
Thanks for helping, I would be grateful if more people can check this out.
Click to expand...
Click to collapse
No bro, not the battery problem(no pressure), it is the way they made the phone.. Each LCD have his own "ripples", just take an app like linkedin en take a blue background you will see how sick the ripples are. Im also irritating a lot but really leave it dont look at the ripples
I've never had such a problem before with any touchscreen electronic ever had from resistive to capacitive touch. I did try to press really hard on the center of the screen of my Moto G and everything that happens is a slightly distortion because the glass is touching the pixels but not what you reported. What I noticed is a tiny bit reduction of the brightness every time I press the screen but is so minimal that you have to be in a pitch black room and pay a lot of attention to it. So I guess you could return the phone as defective or change the display if you're able to do that.
P.S. the pic you posted is not a total black image so when I turn the brightness all the way up I see something even if I'm not touching the screen. I tested with my own made really black pic and I have no issue whatsoever.
MeltingSnowman said:
I've never had such a problem before with any touchscreen electronic ever had from resistive to capacitive touch. I did try to press really hard on the center of the screen of my Moto G and everything that happens is a slightly distortion because the glass is touching the pixels but not what you reported. What I noticed is a tiny bit reduction of the brightness every time I press the screen but is so minimal that you have to be in a pitch black room and pay a lot of attention to it. So I guess you could return the phone as defective or change the display if you're able to do that.
P.S. the pic you posted is not a total black image so when I turn the brightness all the way up I see something even if I'm not touching the screen. I tested with my own made really black pic and I have no issue whatsoever.
Click to expand...
Click to collapse
There is no way you really pressed hard and nothing happened.
If you would have pressed hard the ripples should be clearly visible, this is how LCD works and it's known. every phone with LCD I saw would ripple if pressed hard enough. My problem is that it's visible another normal usage in a dark room.
Are you sure it actually reduced the brightness? it supposed to be brighter. it will look like a white stain like in this picture: http://forum.xda-developers.com/attachment.php?attachmentid=3036130&d=1417076320. And yes the picture is not really fully black I found it on google and from my PC it looked blacked.
CJMom said:
There is no way you really pressed hard and nothing happened.
If you would have pressed hard the ripples should be clearly visible, this is how LCD works and it's known. every phone with LCD I saw would ripple if pressed hard enough. My problem is that it's visible another normal usage in a dark room.
Are you sure it actually reduced the brightness? it supposed to be brighter. it will look like a white stain like in this picture: http://forum.xda-developers.com/attachment.php?attachmentid=3036130&d=1417076320. And yes the picture is not really fully black I found it on google and from my PC it looked blacked.
Click to expand...
Click to collapse
go to a phone shop and test al LCD displays, each one is **** and especially LG screens.
appileh said:
go to a phone shop and test al LCD displays, each one is **** and especially LG screens.
Click to expand...
Click to collapse
But why the ripple happens in the same spot? no matter where I press it's in the same location (in the center of the screen), that's makes me wonder, because in LCD's it's supposed to ripple where you touched.
Do you have a Moto G 1st gen too and actually sees this with regular taps? it's changing based on the tap location or it's fixed?
Thanks for your help
CJMom said:
But why the ripple happens in the same spot? no matter where I press it's in the same location (in the center of the screen), that's makes me wonder, because in LCD's it's supposed to ripple where you touched.
Do you have a Moto G 1st gen too and actually sees this with regular taps? it's changing based on the tap location or it's fixed?
Thanks for your help
Click to expand...
Click to collapse
Because it is sensitive there?? It is rippeling on every spot where you touch buts on some ares it is more sensitive i think(close to the layers, especially in the center of your screen).
I own a LG G3 and before 2 LG G2 's. So i know what ripple means . Check the Z3 of Sony same ****.

[Q] Does the G Flex 2 Suffer from Screen Burn?

Hey guys,
Potential LG G Flex 2(H955) owner here. Before I buy it, I heard that the G Flex 1 had some screen burn issues. The G Flex 2 has the same screen technology so I want to know to what extent it will screen burn, as compared to something like Samsung's AMOLED. I know that those display phones can get screen burn since they are on max brightness with the same image/wallpaper.
However I will be smarter with my G Flex 2 and I will need it to last at LEAST 2 years before another upgrade.
Any feedback will be appreciated, thanks!
gw3gon said:
Hey guys,
Potential LG G Flex 2(H955) owner here. Before I buy it, I heard that the G Flex 1 had some screen burn issues. The G Flex 2 has the same screen technology so I want to know to what extent it will screen burn, as compared to something like Samsung's AMOLED. I know that those display phones can get screen burn since they are on max brightness with the same image/wallpaper.
However I will be smarter with my G Flex 2 and I will need it to last at LEAST 2 years before another upgrade.
Any feedback will be appreciated, thanks!
Click to expand...
Click to collapse
there are issues with some screens for example you see yellow spots with brightness 0% in grey font. With full brightness it is not very visible.
kutulu32 said:
there are issues with some screens for example you see yellow spots with brightness 0% in grey font. With full brightness it is not very visible.
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Click to collapse
That wasn't what he's asking and I'd like to know that too.
My Note 2 screen has burned parts of it (top, bottom and a vertical yellow line in the middle) from using it for navigation. It appeared after a couple months of using it for that purpose.
Stank0 said:
That wasn't what he's asking and I'd like to know that too.
My Note 2 screen has burned parts of it (top, bottom and a vertical yellow line in the middle) from using it for navigation. It appeared after a couple months of using it for that purpose.
Click to expand...
Click to collapse
Maybe its too early to spot this issue i personally have the phone less than 2 months. but from what I read about yellow spots and banding even changing the screen in service doesn't mean that you will get a perfect panel. Some people changed 5-6 times panel in order to find a good one.
kutulu32 said:
Maybe its too early to spot this issue i personally have the phone less than 2 months. but from what I read about yellow spots and banding even changing the screen in service doesn't mean that you will get a perfect panel. Some people changed 5-6 times panel in order to find a good one.
Click to expand...
Click to collapse
Yeah. The problem (at least for me) is, that I couldn't find any info on this pOLED technology. I know AMOLED will burn out like nobody's business but I don't know if there is any reason this POLED would behave any different. It's the OLED part which is the culprit in the end (IMHO) but one just hope, they found some way around it (wishfulthinking).
I have a Flex 2 revision 1.0 from Italy. It has a permanent ghosting on white screen with the logo lg barely visible in the background. Also some yellowish tinting here and there. Blacks are impecable and on screen tester it shows perfect greys/blacks. I am starting to think the problem was heat. The 810 overheated the newly engaged screen and burnt a image on the glass itself . Oled are small oleophobic panels which generate heat so when it was coupled with the processor heating it created a ghost of the still image which still haunts me.
tudort said:
Oled are small oleophobic panels which generate heat so when it was coupled with the processor heating it created a ghost of the still image which still haunts me.
Click to expand...
Click to collapse
Do you even know what you're saying?
OLED stands for Organic LED. Oleophobic means fat/grease resistant.

Light Bleeding

I've decided to start a new thread to gain some focus on this issue.
It is common on the U11 according to some posts.
I've just noticed after the recent update, maybe it was there from the beginning, that this device has a lot of light bleed around the sides when using always-on feature. Some parts of the edges of the device has greater light bleed than other sections.
It's quite noticeable and adds more light to the room at night. If only the time was showing it would be perfect. This is what I thought was there before the upgrade. However I believe that any light bleeding is a hardware thing not a software thing.
This could be a reason why it drains the battery so much.
The light bleeding isn't noticeable during the day as far as I have checked.
Maybe I should return this device but not sure if HTC will agree.
globalgpj said:
I've decided to start a new thread to gain some focus on this issue.
It is common on the U11 according to some posts.
I've just noticed after the recent update, maybe it was there from the beginning, that this device has a lot of light bleed around the sides when using always-on feature. Some parts of the edges of the device has greater light bleed than other sections.
It's quite noticeable and adds more light to the room at night. If only the time was showing it would be perfect. This is what I thought was there before the upgrade. However I believe that any light bleeding is a hardware thing not a software thing.
This could be a reason why it drains the battery so much.
The light bleeding isn't noticeable during the day as far as I have checked.
Maybe I should return this device but not sure if HTC will agree.
Click to expand...
Click to collapse
According to some early buyer, U11+ shows the light bleeding only from the bottom right corner of the display.
Also it should be barely noticeable: if your unit has "lot of light bleed around the sides" maybe it has a faulty or not properly assembled display...or maybe you are exaggerating things!
Can you please show a picture of this issue?
In darkness, the light bleed is visible, and expected on an LCD because you can not light up just the pixels (the date and notification floating window) which you want to show on an LCD . The whole screen has to be lit up with minimal brightness.
In normal lighting, its not visible at all because the brightness on U11+ can go down quite a bit and blacks are blacker than I have seen on an LCD.
See attached image.
Not sure what's acceptable with light bleeding by HTC's standards or most mobile manufacturers.
globalgpj said:
See attached image.
Not sure what's acceptable with light bleeding by HTC's standards or most mobile manufacturers.
Click to expand...
Click to collapse
Ouch! That really looks bad.
I was eyeing this phone, and can't decide between it and the LG V30. Both seem to be a lottery with the displays unfortunately...
globalgpj said:
See attached image.
Not sure what's acceptable with light bleeding by HTC's standards or most mobile manufacturers.
Click to expand...
Click to collapse
Got my HTC u11 plus today and my screen has the same kind off light bleed.
It's only on the "smart display" though
Elvemoon said:
Got my HTC u11 plus today and my screen has the same kind off light bleed.
It's only on the "smart display" though
Click to expand...
Click to collapse
Can't believe I'm the first one to ask, but is it the UK or Asia model?
codrin.brustureanu said:
Can't believe I'm the first one to ask, but is it the UK or Asia model?
Click to expand...
Click to collapse
Asia model , its very minimal on my phone. Have to stand in a dark room to see the bleed in the right hand corner
Mine is direct from Taiwan.
Yes, the bleed is only noticeable using the always-on feature.
I could swear I didn't notice it before the recent update. But it's got to be a hardware thing.
LCD Panel + Backlight = visible light on black screen. No surprises here tbh lol
Galactus said:
LCD Panel + Backlight = visible light on black screen. No surprises here tbh lol
Click to expand...
Click to collapse
Exactly!! To all the HTC detractors making this a huge issue, show me an LCD screen which does not have it.
Here is another nugget: the non-uniform light bleed shown in the photo above is because of special algorithm followed by always on display software. If you just do a full screen black (use the Full Screen Test from play store), you will see a uniform backlighting, which is the best I have seen on an LCD. U11+ display has no defects in my opinion.
HTC should not have even tried AOD on an LCD screen.
Htc m9 and 10 didn't have that much
vegetaleb said:
Htc m9 and 10 didn't have that much
Click to expand...
Click to collapse
I have the HTC 10. The black on HTC U11+ is blacker than the black on HTC 10 i.e. the backlight is even lower on U11+ than 10. I tested using the Full Screen Test I mentioned above. I would like to mention again that non-uniform light bleed is only an issue with always-on-display, and not with the screen in general. And its the non-uniformity of backlight that makes it seem like an issue.
Thanks for all the feedback.
I'm very happy with the U11+.
I just selected the option to turn the always-on feature when I move the device, so it's very liveable.
HTC has always been my favourite manufacturer for the last 13+years. The HD2 one of the best years ago.
Ouch, this light bleed seems harsh. Although it should be expected given the screen's technology.
It's not a default. Devsk explained it well, I wouldn't worry it
Even my Moto X Pure LCD screen has bleed, but it is only visible in total darkness on a black screen. Doesn't bother me in the least.
PS Anyone who is curious can download the Backlight Bleed Test app from the Playstore to view how much bleed your particular LCD screen has.
People who think this is normal for LCD screens, let me stop you right there! The HTC U11+ has blacks nearly as black as LED screens, even at night. There was no light bleed when I received this device. I held it next to the S8 Plus, and both had almost the same black values. It's amazing.
After a week however, I suddenly had an extreme light bleed, 0,5cm around all edges, like some sort of weird snow theme. Luckily it faded within an hour. Now it's normal again, except for the down right corner. That's only noticable when the screen is black, and it shows the time. It's barely noticable though.
This incident led me to believe it's anything but normal. The seller told me it's alright to exchange my device for a new one, so I hope it's not an issue with all devices. :fingers-crossed:
You'd think it's an hardware issue, but what are the possibilties the software influenced the backlight? Any thoughts?
UPDATE:
Just had a software update, and the light bleed is gone now. Even in the down right corner. Is this a coincidence, or do you think it might have been a software problem?
Barendbakkelei said:
UPDATE:
Just had a software update, and the light bleed is gone now. Even in the down right corner. Is this a coincidence, or do you think it might have been a software problem?
Click to expand...
Click to collapse
What software update did you get ?
What's the version number?

Question Display "stains" on white background

I noticed two light blue stains on the center of the display and around the fingerprint sensor. Very light, visible only at certain angles but noticeable especially when reading with white background (Facebook posts for example). Does anyone have a similar issue?
Pretty sure those are the under screen sensors
I sure hope so. Because I'd hate for them to spread Guess I'll have to get used to it, a bit annoying but it'll be fine. Thank you for your answer!
Stix96 said:
I sure hope so. Because I'd hate for them to spread Guess I'll have to get used to it, a bit annoying but it'll be fine. Thank you for your answer!
Click to expand...
Click to collapse
last blue stain i had on a display where on my Nexus 7 2nd Gen (IPS display), Google replace the tablet without bothering because it was spreading. However, the OLED screen is another technology so I don't know. Maybe you should wait and see if it spread or not. I didn't experiencing anything like this on my unit.

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