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Hey guys...just got my Asus Tranny today.
I'm noticing sound only comes out of the right side of the tablet. It looks like there are speakers on both sides. Is everyone's like this, or is mine F'ed?
they're stereo speakers so you should hear sounds on both speakers.
on a separate note, i believe the common nickname for it is "TF"...let's not call them asus trannies (not that there's anything wrong with that)
TF...fair enough. I'm a car guy...its common to call the transmission "tranny"
So is anyone else here having this problem? Is there a setting somewhere I'm missing?
did you perform any updates yet. I could be an firmware/software issue. Give that a shot maybe it'll be fixed.
I searched for a software update but it says no update available. Is there a different way to update?
rehughe said:
I searched for a software update but it says no update available. Is there a different way to update?
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Asus website.
seshmaru said:
Asus website.
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To be more specific and not make you search the numerous threads about this... the TF had a black screen of death that came with the OTA update. I know I had mine pushed that way and had no problems. You can dl it directly from the asus website, and hopefully you dont have problems. As long as you are not hooked on screen locking, it seems like this update works like a charm.
A Naked Emo said:
To be more specific and not make you search the numerous threads about this... the TF had a black screen of death that came with the OTA update. I know I had mine pushed that way and had no problems. You can dl it directly from the asus website, and hopefully you dont have problems. As long as you are not hooked on screen locking, it seems like this update works like a charm.
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That in no way addresses the ops question though lol.
OP, that isn't normal. My sound plays out of both speakers. Tried plugging in wired headsets and then disconnecting? Software update may take care of it as well, though honestly it sounds more hardware.
I noticed my right side is louder than my left. When I noticed it I brought it up on #asus-transformer and a bunch of the guys tested their's and reported the same thing. I posted something on the Transformer FB page and someone said it's a known issue and it's not the hardware but something about the SRS config or something like that. I was told it would be fixed in a future update. But headphones sound fine. If it was software wouldnt it also affect the headphone sound?
I also have the same issue. Although the left speaker is working, the right speaker is so much louder that it appears to be the only one. I am hoping this is something that can be fixed by FOTA, but if not, then I will wait for supply to improve then swap it.
czm said:
I also have the same issue. Although the left speaker is working, the right speaker is so much louder that it appears to be the only one. I am hoping this is something that can be fixed by FOTA, but if not, then I will wait for supply to improve then swap it.
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Yeah I have the same exact issue. Like 5 other guys that checked after I mentioned it on IRC chat and they all said it the right side was louder as well. I was going to return it but god knows when I'll get another one. I'm hoping what I hear is true and it is a software issue, otherwise it's getting sent for a warranty replacement. I already sent an email to asus tech support
so i must be the only guy that though you had cross dressing speakers, lol...
it seems to be a common bug. i noticed it on my first test and saw on modaco forums that others have had the problem. hopefully it's software related.
i also hope we can tweak the sounds. there's just too much treble compared to the xoom, whose audio i really liked.
madsquabbles said:
so i must be the only guy that though you had cross dressing speakers, lol...
it seems to be a common bug. i noticed it on my first test and saw on modaco forums that others have had the problem. hopefully it's software related.
i also hope we can tweak the sounds. there's just too much treble compared to the xoom, whose audio i really liked.
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Same here. I expected a whole different topic... I didn't know plastic surgery could implement speakers as well..
But on topic, my TF (!) also has this problem. In the FOTA thread it was already listed as something that still needs to be fixed in coming updates.
madsquabbles said:
so i must be the only guy that though you had cross dressing speakers, lol...
it seems to be a common bug. i noticed it on my first test and saw on modaco forums that others have had the problem. hopefully it's software related.
i also hope we can tweak the sounds. there's just too much treble compared to the xoom, whose audio i really liked.
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I agree, I think the xoom's sound was better, not as tinny. BUT I have to say... I have a Dell Streak 7 and the sound/speaker placement is much better than on the xoom and the TF
I hadn't really had the speakers before, but now I th them on a BBC video, I notice this same thing... here's going for a software update soon...
czm said:
I also have the same issue. Although the left speaker is working, the right speaker is so much louder that it appears to be the only one. I am hoping this is something that can be fixed by FOTA, but if not, then I will wait for supply to improve then swap it.
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^this is my exact experience also. Seems like the pan setting got stuck on 90% right speaker and wasn't caught on the shipping build.
finalhit said:
they're stereo speakers so you should hear sounds on both speakers.
on a separate note, i believe the common nickname for it is "TF"...let's not call them asus trannies (not that there's anything wrong with that)
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How do you know his doesn't like to dress up as an Ipad every once in a while?
Man, the longer I wait for the TF to be available, the more issues keep popping up. I know that there are many of you with flawless, perfect, beautiful machines, but the number of those with issues, and the diversity of the issues, makes me question whether I should just hold off even longer until they get these quirks tweaked out.
and hey.. OP change the thread title.. haha It does sound like cross dressing speakers. lol
akarol said:
Man, the longer I wait for the TF to be available, the more issues keep popping up. I know that there are many of you with flawless, perfect, beautiful machines, but the number of those with issues, and the diversity of the issues, makes me question whether I should just hold off even longer until they get these quirks tweaked out.
Click to expand...
Click to collapse
Due to the nature of XDA and similar it encourages people to post if they have problems, no point in filling up the forums with topics/posts just saying "my new < shiny device> isn't broken".
Jump in with both feet, and pray yours is fine... then fix the inevitable issues
-Cyph
Does anyone have a problem where the earpiece makes a buzzing or rather high pitch noise when the volume is loud on a call
Sent from my Nexus S using XDA App
I have the same problem on a galaxy s 2.
it is random on calls. not sure if its a signal problem or rather a blown ear speaker. irritating at best, thinking what should I do with it now.
Vakas said:
Does anyone have a problem where the earpiece makes a buzzing or rather high pitch noise when the volume is loud on a call
Sent from my Nexus S using XDA App
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I'm getting that too on the European version of the Nexus S - I9023... ButI don't know if it's a hardware issue or a software issue...
.... me too....
My device NEXUS 9020T has been sent to the assistance for warranty, but when they sent it back the noise was still there .... even replaceing pieces (I don't know which ones...
Is there any the solution?
The noise is random
lukappaseidue said:
.... me too....
My device NEXUS 9020T has been sent to the assistance for warranty, but when they sent it back the noise was still there .... even replaceing pieces (I don't know which ones...
Is there any the solution?
The noise is random
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Click to collapse
Didi you take it to the service center for this specific issue or for something else ? What did they say about the issue ?
I'm beginning to become obsessed with this issue, so for the past 2 days I've been listening carefully to that noise and it sounds to me that it's not the speaker that's making the noise, but it's like the noise is coming from the phones housing...It's like something's vibrating when the speaker reaches a high pitch sound...
Also, I've been trying to see if my friends have this issue also on other Nexus S and Galaxy S (since it's the same hardware - with some extras ) phones, but this doesn't happen on their phones, however the volume on their phones is a lot lower than mine.
kamikaze666 said:
Didi you take it to the service center for this specific issue or for something else ? What did they say about the issue ?
I'm beginning to become obsessed with this issue, so for the past 2 days I've been listening carefully to that noise and it sounds to me that it's not the speaker that's making the noise, but it's like the noise is coming from the phones housing...It's like something's vibrating when the speaker reaches a high pitch sound...
Also, I've been trying to see if my friends have this issue also on other Nexus S and Galaxy S (since it's the same hardware - with some extras ) phones, but this doesn't happen on their phones, however the volume on their phones is a lot lower than mine.
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I spoke today with a guy that fixes phones for a living and he told me that the issue is the filter from the earpiece. The phone might've suffered a bump at the store when the people there handled it and that messed with the filter. He said that I can take it to the Samsung service to get it fixed or I can leave it like this... He said it doesn't get worst in time if the issue doesn't get resolved...
this happens on and off with my Nexus S 4g...it drives me insane!!!
I did notice one thing. If I hold the phone kind of tightly and squeeze the backplate to the phone it doesn't make the noise or it makes it less noticeable.
Tuffgong4 said:
this happens on and off with my Nexus S 4g...it drives me insane!!!
I did notice one thing. If I hold the phone kind of tightly and squeeze the backplate to the phone it doesn't make the noise or it makes it less noticeable.
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If it's the same thing as with mine, it's up to you if you can stand it or if you want to get it fixed by taking it in the shop...
kamikaze666 said:
Didi you take it to the service center for this specific issue or for something else ? What did they say about the issue ?
I'm beginning to become obsessed with this issue, so for the past 2 days I've been listening carefully to that noise and it sounds to me that it's not the speaker that's making the noise, but it's like the noise is coming from the phones housing...It's like something's vibrating when the speaker reaches a high pitch sound...
Also, I've been trying to see if my friends have this issue also on other Nexus S and Galaxy S (since it's the same hardware - with some extras ) phones, but this doesn't happen on their phones, however the volume on their phones is a lot lower than mine.
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ok.... I do not remember what they have replaced, but i sent them my nexus s i9020T only for the buzzing noise.
They returned me with the same bug.... I've noticed, that when the buzz is in it, little tap on the back of the NEXUS and the noise go away .... it seems....
it could be that it is due for other components not well fixed to the chassis?
In september I will sent my nexus to them but I hope to read here the fix ... I had to wait "only" 45 days after sent my nexus to have it again on my hands
lukappaseidue said:
ok.... I do not remember what they have replaced, but i sent them my nexus s i9020T only for the buzzing noise.
They returned me with the same bug.... I've noticed, that when the buzz is in it, little tap on the back of the NEXUS and the noise go away .... it seems....
it could be that it is due for other components not well fixed to the chassis?
In september I will sent my nexus to them but I hope to read here the fix ... I had to wait "only" 45 days after sent my nexus to have it again on my hands
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sorry to hear that.
I actually went to the samsung service centre some time ago, and the technician actually said that its normal to him. >_>
He put in some codes at the dialer and said something in the mic and it played the same words, (I ask him for the codes but he didnt want to give it to me) it did the exact loud buzzing sound from the in-ear speaker. I told him THATs the PROBLEM, but he was like thats normal man, if your speaker's blown, you would hear worse than that. He said he had to order a new speaker to have it "fixed" if I insist.
In the end I didnt leave the phone for the fix, thought to myself if I really can't stand it anymore I'll come back and get the speaker replaced or something.
so far I only had 2 friends that had the same problem. the other 3 friends has no such problem.
are there any news about the issue?
kamikaze666 said:
Didi you take it to the service center for this specific issue or for something else ? What did they say about the issue ?
I'm beginning to become obsessed with this issue, so for the past 2 days I've been listening carefully to that noise and it sounds to me that it's not the speaker that's making the noise, but it's like the noise is coming from the phones housing...It's like something's vibrating when the speaker reaches a high pitch sound...
Also, I've been trying to see if my friends have this issue also on other Nexus S and Galaxy S (since it's the same hardware - with some extras ) phones, but this doesn't happen on their phones, however the volume on their phones is a lot lower than mine.
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support responded in kind: replacement soldered parts, replacing PBM
guys, I brought back my cell phone for assistance to fix the problem never repaired today! I inform you on his return
I sent my phone in for repair because my camera had a problem and I wanted to see if they could give me a stirdier volume button and fix my buzzing earpiece. The camera was fixed but nothing else. I think I'm calling later today to see if they can take another look at it. My cheaper lg optimus t doesn't have these problems so it's frustrating to see this phone haveso many problems.
lukappaseidue said:
guys, I brought back my cell phone for assistance to fix the problem never repaired today! I inform you on his return
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Thanks please do update us
I'll be bringing in my galaxy s2 to the service centre too this week. Hope they know what I'm talking about.
---------- Post added at 07:12 AM ---------- Previous post was at 07:11 AM ----------
DarkKnight62 said:
I sent my phone in for repair because my camera had a problem and I wanted to see if they could give me a stirdier volume button and fix my buzzing earpiece. The camera was fixed but nothing else. I think I'm calling later today to see if they can take another look at it. My cheaper lg optimus t doesn't have these problems so it's frustrating to see this phone haveso many problems.
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Please update us if you can, what fixed your problem. Thanks.
ok I got back my phone (SGS2 internaltion version) from Samsung Service Centre, after a second persuasion they changed the front panel (whole LCD including the front speaker, not sure if the back speaker too, I don't know the structure of the phone).
And now, it's solved!! NO MORE BUZZING when making/receiving calls!
Definitely go ask for an exchange or a change of your panel guys! It's a HARDWARE ISSUE.
i still haven't sent mine in but after hearing that there is a REAL solution could you please tell me everything i should tell the person i talk to from samsung. i just hope they don't ignore the problem a second time and give me the phone back without doing anything to fix the problem.
DarkKnight62 said:
i still haven't sent mine in but after hearing that there is a REAL solution could you please tell me everything i should tell the person i talk to from samsung. i just hope they don't ignore the problem a second time and give me the phone back without doing anything to fix the problem.
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I dialed a toll free line and let the engineer listen to the buzz, he seemed to be able to make out the buzz too. He said that it could be the glue used on the front speaker. I don't really understand how that would affect it.
But when I took back the phone and asked what was the issue, the same engineer informed that he couldn't actually find the problem, but he just changed the front panel with the speaker. I guess I was pretty insistent (the phone was still under warranty) and I even borrowed another dude's SGS2 for comparison (he was in another counter), everyone was staring at us.
Please note that I'm using a Samsung Galaxy S 2, the structure might be a little bit different, but from my search it seems samsung phones has the same buzzing with some the batches of Nexus S and SGS2.
Hi Guys,
I am getting really annoyed with this problem because I have to use an alternate software, soundabout, just to get sound routed to the headphone/audio jack.
I am on the hunt for a resolution because.. well i dont need a reason! it should work!
I know it is a software related problem because an application can correct the sound.
help is much appreciated.. I am on the latest stock software
All I can think of is a fresh install. That really is a strange issue. Does that app recognize it when you pull out your headphone jack?
i do everything manually so I use the app to either route the sound to the jack or the speakers.. its really frustrating and has been a long standing issue from what I am researching but yet sony dont find it a common or important enough issue to fix -_-
Im doing a fresh OS repair
aadil7 said:
i do everything manually so I use the app to either route the sound to the jack or the speakers.. its really frustrating and has been a long standing issue from what I am researching but yet sony dont find it a common or important enough issue to fix -_-
Im doing a fresh OS repair
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Please post an update if the software repair fixes this issue. My old Xperia P has this problem, i think one of the pins are broken so it does not recognize the headphone.
cizkek_ said:
Please post an update if the software repair fixes this issue. My old Xperia P has this problem, i think one of the pins are broken so it does not recognize the headphone.
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Why dont you try soundabout app.. it may help you understand if it is a software bug or hardware issue
aadil7 said:
Why dont you try soundabout app.. it may help you understand if it is a software bug or hardware issue
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I'm pretty sure that it's a hardware issue since inserting it in a certain way makes it work Thanks for the tip though, I didn't know such an app existed.
cizkek_ said:
I'm pretty sure that it's a hardware issue since inserting it in a certain way makes it work Thanks for the tip though, I didn't know such an app existed.
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So you know the software repair did not work.. I am over Sony phones.. thought ide try them because theyre known for build quality but the camera performance and with little niggles coming about you end up appreciating the product samsung puts out even though they heat up considerably.
This happened on my Xperia Z5 Premium as well. There is no excuse from Sony. Previous devices have had this issue, they should learn from this and get it fixed.
I am moving to google pixel sony needs to get their act together ive spent 2-3 months with this phone and after initial hope that the update would make everything amazing.. it kind of did but the other problems and lack of a consistent camera is just not satisfactory.. I am sorry sony there is no excuse! you develop the sensors for most of the phones and you develop hardware in general.. great software compliments great hardware! headphone jack problem killed it for me
aadil7 said:
I am moving to google pixel sony needs to get their act together ive spent 2-3 months with this phone and after initial hope that the update would make everything amazing.. it kind of did but the other problems and lack of a consistent camera is just not satisfactory.. I am sorry sony there is no excuse! you develop the sensors for most of the phones and you develop hardware in general.. great software compliments great hardware! headphone jack problem killed it for me
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Click to collapse
It might just be a faulty device, why don't you consider getting it replaced at an authorized Sony Service Center.
Can you elaborate on the headphone jack issue?
I have been anxious to make the jump to the xz because my z3's headphone already needed repairing three times. The headphone jack is loose in the frame. First sounds starts to crackle and later on fails completely. Mic remote has issues too.
Sent from my D5803 using Tapatalk
Guids said:
Can you elaborate on the headphone jack issue?
I have been anxious to make the jump to the xz because my z3's headphone already needed repairing three times. The headphone jack is loose in the frame. First sounds starts to crackle and later on fails completely. Mic remote has issues too.
Sent from my D5803 using Tapatalk
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the build is great it just stopped working.. i feel it is a software thing but unsure because after reflashing the os it still did not work. using the software tweak though it worked so its just strange
aadil7 said:
the build is great it just stopped working.. i feel it is a software thing but unsure because after reflashing the os it still did not work. using the software tweak though it worked so its just strange
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After doing the following test I knew my z3c problem was hardware.
Open an audio recording app. I used Sony's.
Plug in a headphone with mic.
Start recording
Wiggle the jack in the socket
Listen to the recording.
If the wiggling has caused a crackling noise then you can be sure the jack socket is busted
Sent from my SGP611 using Tapatalk
So I was having a sound issue with my headphones as well. When I connected my headphones I would have audio for a second or two before the system reverted to using the built in stereo.
After contacting Sony's support they were able to determine the problem was that their smart connect app wasn't loaded. I had to re-download it from the play store and after a reset everything was perfect.
As I'm new I can't post a link to it but a quick search for "Sony Smart connect" on the play Store should find it. Hopefully this helps out.
Good
Guids said:
After doing the following test I knew my z3c problem was hardware.
Open an audio recording app. I used Sony's.
Plug in a headphone with mic.
Start recording
Wiggle the jack in the socket
Listen to the recording.
If the wiggling has caused a crackling noise then you can be sure the jack socket is busted
Sent from my SGP611 using Tapatalk
Click to expand...
Click to collapse
That is completely true since you can create crackling noises while everything still works like it should. You should listen to the recording and test if you can hear yourself, if not than there might be something wrong with it.
xperia xz jack problem after oreo
Darthshadow666 said:
So I was having a sound issue with my headphones as well. When I connected my headphones I would have audio for a second or two before the system reverted to using the built in stereo.
After contacting Sony's support they were able to determine the problem was that their smart connect app wasn't loaded. I had to re-download it from the play store and after a reset everything was perfect.
As I'm new I can't post a link to it but a quick search for "Sony Smart connect" on the play Store should find it. Hopefully this helps out.
Click to expand...
Click to collapse
I use my original Sony headphones that are in the box of the xperia xz tull the update of oreo they stop to be recognized from the phone, it's not hardware problem. Please fix this problem annoying problem this is every time after update of your software.
I'm having a few Issues with audio on my pixel that I'm having a hard time finding answers to.
1. The biggest issue that I'm having the hardest time finding info about is this; when listening to music through my headphones after about 5 seconds there will be a pop, the all the audio on my phone will stop working completely. no, mic, no assistant, no headset, bluetooth, speakerphone, or speaker in general.
2. Often, my pixel will just not detect headphones at all. or detect them, then play no sound.
3 Sometime only the mic stops working. I know this one is common in android in general.
A reboot fixes all these things, but the headphone pop happens every single time. I'm talking with support now and they want me to factory reset the phone, so we'll see what happens after that. My questions are if any of you have found fixes, and if the problems happen on custom ROMs. And Does ROMing void the warranty on this phone?
Did you buy your phone from Verizon or Google? The pop and audio dying compare results of a poorly made headphone plug. Check with another pair of headphones and see if you get the same results unless you already have. If the alignment is slightly off it could be shorting across contacts although I don't understand why would work for a short period of time and then stop.
I had the issue with several pairs of headphones and auxillary cables. I talked with Google support and they had me factory reset the phone, and that seems to have fixed the headphone jack issue. The other issues still persist with the mic and call problems though.
The guy from Google support doesn't seem to be getting it. I told him that I'm still having issues the other stuff, but he keeps asking if I tried other headphones. This is the 5th time he's asked.
Yeah, the mic only works about %20 of the time. I've had to restart my phone just to make phone calls for about a week now. I'm going to try and get a replacement.
I'm having an issue from time to time where the phone speaker at the top stops working when taking a call. Only happened twice in 3-4 months. reboot fixed it... ugh..
That's how mine started. Now, o times out of ten I have to restart my phone and pray that my phone likes me that day to make a phone call.
Figured I would pop in here guys. Had a Pixel since launch and have had myriad problems, mic stopped working and couldn't make calls, headphones not being recognized. Factory reset didnt help, safe mode no help, etc. Scoured the net and found on google product forums a possible solution, tried it and so far it has worked.
https://productforums.google.com/forum/#!topic/phone-by-google/4kyIdArEve8
basically go to clock app, find alarms and delete them, then delete data and cache from clock app and reboot. worked a charm for me, try it out.
I'll give this a shot. How long has this been working for you?
Anyone having issue with music "skipping" when connected to a 3rd party bluetooth for cars?
chadhoard said:
Anyone having issue with music "skipping" when connected to a 3rd party bluetooth for cars?
Click to expand...
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Occasionally. Typically a reboot fixes it for me.
magicCrazyThing said:
I'll give this a shot. How long has this been working for you?
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meant to post earlier but got tied up, this worked for a few hours then back to the same thing. I RMA'd the phone and have a new one now. Hope this one is better
also fyi, my verizon new/possibly refurb phone was received today running 7.1 , not 7.1.1 , i thought some had questions about that.
CaddymanLNL said:
meant to post earlier but got tied up, this worked for a few hours then back to the same thing. I RMA'd the phone and have a new one now. Hope this one is better
also fyi, my verizon new/possibly refurb phone was received today running 7.1 , not 7.1.1 , i thought some had questions about that.
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Click to collapse
I'm just waiting until I get another screen ordered for my MXPE to swap my pixel. If that one has issues too I'll probably just try to get my money back. I love this phone, but that's not an issue I can handle.
magicCrazyThing said:
Yeah, the mic only works about %20 of the time. I've had to restart my phone just to make phone calls for about a week now. I'm going to try and get a replacement.
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I have the exact same issue Are we sure it's a hardware problem?
d3sm0nd said:
I have the exact same issue Are we sure it's a hardware problem?
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Click to collapse
If it's not, then it has to be a really deep seated software issue. I flashed pure Nexus to see if it still did it and had no luck at all. Lol
magicCrazyThing said:
If it's not, then it has to be a really deep seated software issue. I flashed pure Nexus to see if it still did it and had no luck at all. Lol
Click to expand...
Click to collapse
Then i'm ****ed because I bought off ebay and I nobody can exchange my phone. I have to send it to Google and wait probably weeks until I get a new one. :crying:
I plugged in my headphones to the phone and heard horrible static/hissing in the background, particularly when the volume is over halfway. I've tried 4 different connections (to my car stereo, to my headphones, to an external speaker, etc) and they all sound equally awful. I really hope I don't have a defective unit... This isn't normal though, right? Anything I can try to do to avoid an RMA? I'm rooted, bootloader unlocked, on PureNexus with EX kernel. No audio mods.
Also, just two notes:
1) I am 100% sure the cable is plugged in all the way.
2) I have no issues with the speaker (which tends to be what people have issues with on this phone, ironically). Audio had no distortion through speaker, but through the headphone jack its horrendous. I can't even listen to it it's so bad.
PsiPhiDan said:
I plugged in my headphones to the phone and heard horrible static/hissing in the background, particularly when the volume is over halfway. I've tried 4 different connections (to my car stereo, to my headphones, to an external speaker, etc) and they all sound equally awful. I really hope I don't have a defective unit... This isn't normal though, right? Anything I can try to do to avoid an RMA? I'm rooted, bootloader unlocked, on PureNexus with EX kernel. No audio mods.
Click to expand...
Click to collapse
Seems like you're not alone. May be worth adding your experience here :
https://productforums.google.com/forum/m/#!category-topic/phone-by-google/SJZzrfohirY
Hope this helps.
buzzboy said:
Seems like you're not alone. May be worth adding your experience here :
https://productforums.google.com/forum/m/#!category-topic/phone-by-google/SJZzrfohirY
Hope this helps.
Click to expand...
Click to collapse
Unfortunately (fortunately?) that's not my issue. I can hear music, it's just terrible sounding due to the hissing I'm the background. It's as if the cable is only half plugged in (but it's not). Thank you for searching though!
PsiPhiDan said:
I plugged in my headphones to the phone and heard horrible static/hissing in the background, particularly when the volume is over halfway. I've tried 4 different connections (to my car stereo, to my headphones, to an external speaker, etc) and they all sound equally awful. I really hope I don't have a defective unit... This isn't normal though, right? Anything I can try to do to avoid an RMA? I'm rooted, bootloader unlocked, on PureNexus with EX kernel. No audio mods.
Click to expand...
Click to collapse
Google has admitted the audio distortion issue being reported in its Pixel smartphones is an hardware problem, and it looks like the company is issuing replacements for customers. The audio distortion issue was first reported in December when a user named Mark Buckman had posted about the same.
shakirajane said:
Google has admitted the audio distortion issue being reported in its Pixel smartphones is an hardware problem, and it looks like the company is issuing replacements for customers. The audio distortion issue was first reported in December when a user named Mark Buckman had posted about the same.
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Wasn't Mark having issues with his internal speaker when headphones were NOT plugged in though? I think those are different issues. My audio is fine at full blast, as far as I can tell, with no headphones plugged in. It's just when I plug something into the headphone jack that I hear the problem. I'll try his piano and see if I can reproduce his issue though. Maybe I just haven't tested the internal speaker hard enough.
EDIT: Grr... I do have the other problem too! Shown clearly by the Perfect Piano app... Well thank you for leading me to finding that out!
PsiPhiDan said:
Wasn't Mark having issues with his internal speaker when headphones were NOT plugged in though? I think those are different issues. My audio is fine at full blast, as far as I can tell, with no headphones plugged in. It's just when I plug something into the headphone jack that I hear the problem. I'll try his piano and see if I can reproduce his issue though. Maybe I just haven't tested the internal speaker hard enough.
EDIT: Grr... I do have the other problem too! Shown clearly by the Perfect Piano app... Well thank you for leading me to finding that out!
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Lots of people have a problem with the speaker. I've had 3 replacements with various faults and all have had the speaker issue. It's been reported that its a software issue, and will be resolved in an update..... Hopefully.
https://productforums.google.com/forum/m/#!topic/phone-by-google/XDl52F-Np6o
buzzboy said:
Lots of people have a problem with the speaker. I've had 3 replacements with various issues and all had the speaker issue. It's been reported that its a software issue, and will be resolved in an update..... Hopefully.
https://productforums.google.com/forum/m/#!topic/phone-by-google/XDl52F-Np6o
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Weird. I spoke to Google today and 5 minutes after describing the problem, they told me to get a replacement through Verizon (that'll be fun).
PsiPhiDan said:
Weird. I spoke to Google today and 5 minutes after describing the problem, they told me to get a replacement through Verizon (that'll be fun).
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Google can do the replacement too. I opted for that route because I'm hopefully more likely to receive one that I can unlock the bootloader on.
jumaaneface said:
Google can do the replacement too. I opted for that route because I'm hopefully more likely to receive one that I can unlock the bootloader on.
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They will, but it will leave me without a phone for 2 weeks. They won't ship until they receive mine since it's through Verizon.
PsiPhiDan said:
They will, but it will leave me without a phone for 2 weeks. They won't ship until they receive mine since it's through Verizon.
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They quoted me 7-10 days max. I still had my old HTC 10 so wasn't really am issue
Did you try cleaning out the headphone jack with an electronic cleaner/compressed air? Dust could be a factor.
(Please correct me if these aren't the ways to clean a headphone jack)
CyberLykan said:
Did you try cleaning out the headphone jack with an electronic cleaner/compressed air? Dust could be a factor.
(Please correct me if these aren't the ways to clean a headphone jack)
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It's not only the headphones jack I found out though. It's also the speaker when the headphones aren't plugged in. So apparently I have a jacked up phone, sadly. I may try the compressed air for fun though.
PsiPhiDan said:
It's not only the headphones jack I found out though. It's also the speaker when the headphones aren't plugged in. So apparently I have a jacked up phone, sadly. I may try the compressed air for fun though.
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Tough luck. Mine seems fine.