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[Q] Defective 3.5mm Headphone Jack?

Having felt lucky to receive a Transformer with seemingly no defects like those mentioned in other threads, it appears my luck has run out. I attempted to watch some videos with headphones tonight in bed and could not believe how awful the sound was. The sound was distorted, cracked constantly, and the volume was really low. I tried a different pair of headphones and it sounded exactly the same. Tried both of those headphones in my Nexus S and they sounded beautiful.
Has anyone else experienced this problem yet? I already put in an RMA request with ASUS as it sounds like it'll be near impossible to try to have Amazon exchange it.
Edit: I also tested multiple sound-emitting apps just to be sure it wasn't my media that was the problem, and again confirmed that it only sounded terrible through headphones.

Bump and a quick update. ASUS got back to me (just under their 48 hour response window) and suggested I perform a factory reset on it. One third my fault for not having mentioned I had already, one third ASUS's fault for assuming I wouldn't have thought of that first, one third the general public is for not knowing how to perform basic troubleshooting to make tech support think asking questions like that is appropriate.
Not too happy about this after going through what I did just to get one in the first place.

If you havent already, try the 10-12 second forced power off trick. It seems to fix a load of bugs strangely enough and its worth a try. Failing that, yes it sounds faulty.

What is Asus' hardware solution for speaker balance problem?

Does anybody know what Asus does to fix the speaker balance problem?
They don't apply a software solution, or else the problem would be gone with all the updates we had.
And since I already established that it's a hardware problem (See here. Post 172), Asus must have a hardware solution.
Is it:
- New speakers (where the right speaker is weaker than the left to make up for the balance problem)?
- A metal plate between the speaker and the screen (the right speaker has metal between the speaker and the screen, so that sound travels better through the screen to the front. the left speaker doesn't have the metal and there is a small gap between the speaker and the screen, thus the right speaker is louder than the left)?
- Something else?
I would really like to know, 'cause this problem is the only reason I have rooted my TF101.
And with ICS almost working perfect, there is no reason to use another ROM...

No they didn't fix it on ICS AND that was my post just do that mod and you
will be fine
Sent from my Transformer TF101

JohnM109R said:
No they didn't fix it on ICS AND that was my post just do that mod and you
will be fine
Sent from my Transformer TF101
Click to expand...
Click to collapse
I know they didn't fix it in ICS. That's what I said.
What was your post?
I did the srs_config file mod with adb (no root required. I think... 'cause I tried to root 9.2.1.17, but it didn't work. Root checker said I wasn't rooted. But I managed to push the srs_config file with adb) since three updates ago.

Snipes said:
I know they didn't fix it in ICS. That's what I said.
What was your post?
I did the srs_config file mod with adb (no root required. I think... 'cause I tried to root 9.2.1.17, but it didn't work. Root checker said I wasn't rooted. But I managed to push the srs_config file with adb) since three updates ago.
Click to expand...
Click to collapse
I think the problem is that not all tf's have this problem. I also rooted mine just for this problem. The balance and loudness seem to be better with the latest ICS update but the left is still lower. If ASUS changes the settings in srs_processing.cfg file then people that don't have this problem will now have a problem. So we are stuck changing the settings or opening our tf's to try and fix the left speaker. This problem doesn't bother me too much as I use external bluetooth speakers or bluetooth stereo headphones most of the time, but it is unfortunate to have this problem with such a nice tablet. Cheers.

ckuke4 said:
I think the problem is that not all tf's have this problem. I also rooted mine just for this problem. The balance and loudness seem to be better with the latest ICS update but the left is still lower. If ASUS changes the settings in srs_processing.cfg file then people that don't have this problem will now have a problem. So we are stuck changing the settings or opening our tf's to try and fix the left speaker. This problem doesn't bother me too much as I use external bluetooth speakers or bluetooth stereo headphones most of the time, but it is unfortunate to have this problem with such a nice tablet. Cheers.
Click to expand...
Click to collapse
Hmmm......I am wondering how Asus remains so popular even with the real crappy build problems.
I've had:
** Backlight leak from under screen.
** Loose volume rocker.
** Dust and crud UNDER the back camera lens .......even with case (yeah, I know the camera is still exposed).
I go the screen bleed fixed - they replaced my screen.
I am going to send it in for the camera dust.
This placement of the speaker is just unbelievable lack of common sense by Asus.
While I stay from Apple, this one area they have figured out........Yeah they also have problems,but build quality is darn good. Android people, including Samsung etc. need to really wake up to this. I mean, I had a Samsung Galaxy tab, I turned it in for my Asus. Could not see what the hype og Galaxy tab was about?
I really wish some Android device manuf would really deliver? My Skyrocket build quality also sucks, compared to my Samsung Captivate, where it seemed so much more solid. I mean they the Skyrocket has this extremely cheap THIN PLASTIC battery cover, it's laughable.
Anyways.........unless i make my own device !!!!!

[Q] Dodgy mic when in call.

My gf has been complaining ever since I got this phone that she cant hear me when I'm talking and that I sound all muffled. Been searching around on here and google and found a few others with this issue...Is this with everyone's device?! Or is it only a few that are having this issue?! I dont want to go back to my s4 I was hoping to sell it this week!!
RMA looks like it will take a few weeks too, but if all of them are like this..

I am also having this problem. Friends complain of low/soft voice. Zero problems on speaker, video recordings, and inline mic. Maybe a software issue?
Sent from my Nexus 5 using xda app-developers app

exxpired said:
My gf has been complaining ever since I got this phone that she cant hear me when I'm talking and that I sound all muffled. Been searching around on here and google and found a few others with this issue...Is this with everyone's device?! Or is it only a few that are having this issue?! I dont want to go back to my s4 I was hoping to sell it this week!!
RMA looks like it will take a few weeks too, but if all of them are like this..
Click to expand...
Click to collapse
Can you try covering the microphone on the top of the phone (maybe with your finger) while your on the call and see it she hears you any better?
I think the noise cancelling mic may be causing issues for some of us. Let me know.

jasbur17 said:
Can you try covering the microphone on the top of the phone (maybe with your finger) while your on the call and see it she hears you any better?
I think the noise cancelling mic may be causing issues for some of us. Let me know.
Click to expand...
Click to collapse
First try didn't seem to make a difference... Will try again tomorrow
Sent from my Nexus 5 using Tapatalk

jasbur17 said:
Can you try covering the microphone on the top of the phone (maybe with your finger) while your on the call and see it she hears you any better?
I think the noise cancelling mic may be causing issues for some of us. Let me know.
Click to expand...
Click to collapse
Right so I left myself loads of voicemails.
Putting some bluetack on the noice cancellation mic does make all the difference in the world!
N/C Covered up:
Test 1: Speak normally on the phone Result: Can hear fine
Test 2: Speak with the phone a little away from my face (not on loudspeaker): Still hear fine
N/C Uncovered:
Test 1: Speak normally on the phone Result: Can hear okay
Test 2: Speak with the phone a little away from my face (not on loudspeaker): Cant hear anything very very faint
Test 3: Speak with the phone on loudspeaker Result: Can hear fine.

I made a thread a few days ago with mic concerns too but only when I was taking on speakerphone... I'm assuming it has something to do with noise cancelation
I was driving on the freeway today and talking on the phone with the speaker phone setting on, and the other person kept saying it sounded like I was getting disconnected. However, when I was at a stop or driving slower (without much background noise) it was fine.
Has anyone else ran into this issue? Or any issue using the speaker phone for phone calls?
Talking on the phone through the earpiece worked fine.
I'm trying to figure out if this is a hardware issue so I can get an exchange.

OTSS said:
I made a thread a few days ago with mic concerns too but only when I was taking on speakerphone... I'm assuming it has something to do with noise cancelation
I was driving on the freeway today and talking on the phone with the speaker phone setting on, and the other person kept saying it sounded like I was getting disconnected. However, when I was at a stop or driving slower (without much background noise) it was fine.
Has anyone else ran into this issue? Or any issue using the speaker phone for phone calls?
Talking on the phone through the earpiece worked fine.
I'm trying to figure out if this is a hardware issue so I can get an exchange.
Click to expand...
Click to collapse
Speaking on the phone headset is fine for me, unless i move a little away from the mic, so if im not holding the phone directly to my cheek it starts to get quiet and cut up! I tried factory reset, removing all mods, kernel still seems the same. Its really annoying bcuase any slight movement away from my face and I get complaints from the other end saying they cant hear me! Spoke to google and they said just send it back, but im willing to pay £350 and wait 3 weeks for a new handset if they dont have stock..Im short on cash right now!

exxpired said:
Speaking on the phone headset is fine for me, unless i move a little away from the mic, so if im not holding the phone directly to my cheek it starts to get quiet and cut up! I tried factory reset, removing all mods, kernel still seems the same. Its really annoying bcuase any slight movement away from my face and I get complaints from the other end saying they cant hear me! Spoke to google and they said just send it back, but im willing to pay £350 and wait 3 weeks for a new handset if they dont have stock..Im short on cash right now!
Click to expand...
Click to collapse
I don't think you'll have any luck with a replacement. In other threads I noted that I had this same issue with the Galaxy S3 and a replacement didn't make any difference. I think it's just the tone/pitch of some voices that get seen as background noise. Anyway, on the S3 someone pointed me to a setting to turn off noise reduction and that fixed my problem. I don't think the N5 has such a setting.

jasbur17 said:
I don't think you'll have any luck with a replacement. In other threads I noted that I had this same issue with the Galaxy S3 and a replacement didn't make any difference. I think it's just the tone/pitch of some voices that get seen as background noise. Anyway, on the S3 someone pointed me to a setting to turn off noise reduction and that fixed my problem. I don't think the N5 has such a setting.
Click to expand...
Click to collapse
I had an s4&s3 and never had this problem before :/

exxpired said:
I had an s4&s3 and never had this problem before :/
Click to expand...
Click to collapse
I never had it with the S4 either. I had one of the first international S3s. I flashed alot of ROMs and at some point I stopped having to change the setting, so it must have been fixed in an updated ROM.

jasbur17 said:
I never had it with the S4 either. I had one of the first international S3s. I flashed alot of ROMs and at some point I stopped having to change the setting, so it must have been fixed in an updated ROM.
Click to expand...
Click to collapse
Well, I just increased my overdraft to cover the cost of the replacement while I sell my s4, I really cant go back to it...this phone is t fast to leave. Im on the phone to google now for a replacement just to test it..make me feel better that it may just be software

I've also been getting complaints from my wife about barely hearing me sometimes. I then called for an RMA and ironically, I was talking to Google Support using the N5 and the conversation went without a hitch. I still followed through with the RMA purchase but will continue to test my N5 and see if this problem persists. I can cancel the order within the next couple of days if I find that my N5 is fine, or if it is shipped before I can cancel, then I will just return the new one, or keep it for my wife, or sell it for a small profit. I hope that it's just my wife's hearing cuz I really love this phone.

donkeyhitman said:
I've also been getting complaints from my wife about barely hearing me sometimes. I then called for an RMA and ironically, I was talking to Google Support using the N5 and the conversation went without a hitch. I still followed through with the RMA purchase but will continue to test my N5 and see if this problem persists. I can cancel the order within the next couple of days if I find that my N5 is fine, or if it is shipped before I can cancel, then I will just return the new one, or keep it for my wife, or sell it for a small profit. I hope that it's just my wife's hearing cuz I really love this phone.
Click to expand...
Click to collapse
I actually gave the kind lady an example of when it happens and her reply was "sorry sir, I didn't quite get that"
Sent from my Nexus 5 using Tapatalk

I fixed it for myself by editing build.prop.
I changed persist.audio.fluence.voicecall=true to false.
That disabled the noise cancellation for normal calls.
The fix for those without root would be to cover the secondary mic on the top of the phone I guess.

greenkabbage said:
I fixed it for myself by editing build.prop.
I changed persist.audio.fluence.voicecall=true to false.
That disabled the noise cancellation for normal calls.
The fix for those without root would be to cover the secondary mic on the top of the phone I guess.
Click to expand...
Click to collapse
Been looking for this option everywhere!! Going to try it now, Thanks!
EDIT:
Sir, I do indeed love you
Seems alot better.
Although it you can hear more noise in the background but hey.

DELETE

I had this issue and applied the fix shown above by editing the props file.... now people I call are reporting an echo their end!!!

liltbrockie said:
I had this issue and applied the fix shown above by editing the props file.... now people I call are reporting an echo their end!!!
Click to expand...
Click to collapse
Wish I could explain to Google that by turning noice cancellation off it fixes it kinda... But then id have to confess on rooting :/
Noticed it's pretty hard to talk outside.. Walking along a road.. Left myself a voice mail after my Gf complained about the noise (God she moans) sounds of cars going past really load... My replacement unit should be here tomorrow.. I hope it's not equally ****ed
Sent from my Nexus 5 using Tapatalk

I've been using the phone for a couple of days and all calls have sounded perfect, but today I finally talked to my wife with her new N5 and my N5 and I have to tell you it sounds horrible. The mic on these on the other side sounds dull and low. I hope this gets fixed with a software update. How is the fix with the build props working for you guys. I'm tempted on trying it out. I could hardly hear my wife, (maybe that's a good thing).

cral said:
I've been using the phone for a couple of days and all calls have sounded perfect, but today I finally talked to my wife with her new N5 and my N5 and I have to tell you it sounds horrible. The mic on these on the other side sounds dull and low. I hope this gets fixed with a software update. How is the fix with the build props working for you guys. I'm tempted on trying it out. I could hardly hear my wife, (maybe that's a good thing).
Click to expand...
Click to collapse
I can tell you my Gf can hear me better now.. Seems like the mic is now over sensitive now though with noise cancellation turned off
Sent from my Nexus 5 using Tapatalk

Back vibrates while watching a video or listening to music

I just got a pixel 3 from a friend and to my surprise when I watch a YouTube video at 50% volume the back of the phone vibrates pretty bad, is this a flaw or something like that? This never happened to me with any other phone... Is there a way to fix this issue?

So everybody has the exact same issue with the speakers here but nobody is gonna say something about it... Ok I'm sending this phone back and getting a refund oh and thanks for the participation.

Goribildo said:
So everybody has the exact same issue with the speakers here but nobody is gonna say something about it... Ok I'm sending this phone back and getting a refund oh and thanks for the participation.
Click to expand...
Click to collapse
I've never had any issue with the back vibrating. My guess is it's a flaw or something. If anybody else knew, I'm sure they would have said something. Thank you for thanking me for my participation.

robocuff said:
I've never had any issue with the back vibrating. My guess is it's a flaw or something. If anybody else knew, I'm sure they would have said something. Thank you for thanking me for my participation.
Click to expand...
Click to collapse
Really? Well that's weird because I found way too many people complaining about the same thing on Reddit, here and many other places... There's even an article about it, wanna take a look? Here: https://www.google.com/amp/s/bgr.com/2018/10/16/pixel-3-xl-review-supplement-design-flaw/amp/
Consider yourself very lucky if you don't have that issue, as for me I just got my money back, I showed the rep and he tried 3 more different pixel 3 and they all vibrated in the back like an earthquake.

Odd, not many posts "here" about it. I also do not notice this. I am confused, you showed the rep? What rep, carrier rep? Maybe your carrier bought a batch of defective devices?

wangdaning said:
Odd, not many posts "here" about it. I also do not notice this. I am confused, you showed the rep? What rep, carrier rep? Maybe your carrier bought a batch of defective devices?
Click to expand...
Click to collapse
Yes, carrier rep, just google "pixel 3 back vibration" and you'll see the results, my dream would be to find one that doesn't vibrate that much

I mean how much are you talking about? Sound is vibration so naturally sound coming from your device creates vibration. Have you measured it in comparison to these non vibrating devices. I am just confused, if your phone has no vibration is it not then on mute? I tried my wife's phone and an old device, seems fairly normal that with speakers turned on they vibrate.

wangdaning said:
I mean how much are you talking about? Sound is vibration so naturally sound coming from your device creates vibration. Have you measured it in comparison to these non vibrating devices. I am just confused, if your phone has no vibration is it not then on mute? I tried my wife's phone and an old device, seems fairly normal that with speakers turned on they vibrate.
Click to expand...
Click to collapse
Did you read the article i posted? It vibrates pretty bad, at 35%-40% the back rumbles like if it has a third speaker pointing at the back from the inside, it is that bad, i used many phones and never experienced something like that...
Here is a reddit post, have a look, read the comments: https://www.reddit.com/r/GooglePixel/comments/ak23vk/my_pixel_3_vibrates_when_playing_any_audio/
And here another one from xda: https://forum.xda-developers.com/pixel-3-xl/help/vibration-speakers-t3855051
I got a refund and bought the pixel 4 and there's no vibration at all even at full volume...
What i think is that you guys don't want to acknowledge or just ignore the fact.... anyway it's a pity.

It is not an issue of not wanting to acknowledge it or something. I think many people have just never run across the issue. Personally, I do not use my phone for watching videos and such, so I never even thought about it. When I went to play sound out of the speakers after reading your post I noticed some vibration, but the only thing I could do is compare it with other devices. It simply does not seem to be a huge amount of vibration to me. Again, though, I do not rely on the phone speakers for audio stuff. I could see how it could be annoying, but to me using a phone's speakers for audio would be annoying in general.

wangdaning said:
It is not an issue of not wanting to acknowledge it or something. I think many people have just never run across the issue. Personally, I do not use my phone for watching videos and such, so I never even thought about it. When I went to play sound out of the speakers after reading your post I noticed some vibration, but the only thing I could do is compare it with other devices. It simply does not seem to be a huge amount of vibration to me. Again, though, I do not rely on the phone speakers for audio stuff. I could see how it could be annoying, but to me using a phone's speakers for audio would be annoying in general.
Click to expand...
Click to collapse
If you would use your phone to watch videos and listen to music it would bother you to the point of considering getting rid of it, I could just leave the phone on the table and won't feel any vibration but I generally hold the phone with both hands... Would you do something for me? Please watch this video clip of Queen at 40% or 50% of the volume holding your pixel 3 with both hands rotating it to watch full screen and let me how long you watch without the vibration bothering you to the point of just stopping the video.
Thanks
https://youtu.be/3p4MZJsexEs

Android 12...bugs so far?

I noticed the OXYGEN UPDATER APP now has Android 12 available to install but it hasn't quite made it to the official update in the settings. Just wondering if anyone has tried this update and whether you experienced or heard of any bugs?
I have no reason to think there is but Ive literally heard nothing good, bad or neutral. It's like no one owns this phone anymore. An update like this used to be noteworthy. That said, if anyone reads this and you have info, please share. Thanks

I have updated my device today and one thing I have noticed the most is that volume levels after the update are much lower than they were. I cannot use normally my earphones indoors and cannot image how bad it will perform outdoors.
Would be grateful if someone knows how to fix such problem.

uacyber said:
I have updated my device today and one thing I have noticed the most is that volume levels after the update are much lower than they were. I cannot use normally my earphones indoors and cannot image how bad it will perform outdoors.
Would be grateful if someone knows how to fix such problem.
Click to expand...
Click to collapse
I appreciate the feedback. I still haven't updated, but lately I've had volume issues. Both pairs of ear buds are noticeably lower than they were in the past. On one pair the right ear bud is barely usable, especially in a somehat noisy setting, but it's gotta be an issue with the ear bud.
In general, I need to crank them all the way up in the gym.

KLit75 said:
I appreciate the feedback. I still haven't updated, but lately I've had volume issues. Both pairs of ear buds are noticeably lower than they were in the past. On one pair the right ear bud is barely usable, especially in a somehat noisy setting, but it's gotta be an issue with the ear bud.
In general, I need to crank them all the way up in the gym.
Click to expand...
Click to collapse
I have fixed the issue with low sound levels when using earphones, but, unfortunately, I cannot describe clearly how 'cause it was a bit incomprehensible. I just connected one more time my earphones to smartphone, opened some video on YouTube, then pop-out of some option about volume came out. Then I tapped on it and there was an option that has strange description (maybe it is because of localization) that I switched on, and the volume issue fixed magically. After that, I couldn't find that option once again in settings.

Sounds familiar. I think it's a built-in volume limiter. Should be able to find something in the settings and if not maybe enable developer settings and see if you find it there. Something like "absolute volume".
But it looks like you got it sorted out anyway.

Actually nevermind. I got that confused with something else. I believe all that would do is keep the earbuds and the phone volumes separate.

There's been talk that Android 12 and Android Auto don't work well in some cars - not OnePlus specific, but in general. Has anyone tried Android Auto with 12 yet on the OP8?
Alan

I did the update, and here is what I notice:
The icons on top of the screen are not the same size.
The Notifications sometimes are lost (Whatsapp/text etc)
Whatsapp voice calls echo and sometimes the phone does not ring
Ghost touches when gaming (clash royale)
The screen goes ON for no reason
The battery sometimes is okay, sometimes it drains (your mileage may vary)
Screen unlock fingerprint behavior slow at times and sometimes is fine.
The volume issue that everyone is reporting
All of if has been reported to OnePlus. If you visit the OP forums everyone is pretty pissed off about it myself included.
Honestly, it feels like this is an Alpha version of the ROM and they are using the general public to test and find bugs.
This is pretty frustrating a phone is not a toy is a tool for work and to communicate with others.

Fingerprint unlock stops working after a few days. Reboot brings it back.

Just to update. AA works fine with Android 12 on my OP8