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Hey everyone, thanks for looking at this and hopefully helping me out. I'm new to rooting my phone and installing new roms and stuff, but I researched about as much as I could for about a week before I even rooted.
Now I've moved on and installed a new rom (CM7). Before installing I used clockwork and formated the /system, /data, /cache, and dalvik. At first everything was ok, but after about 15 minutes it turned off. I read up on battery problems, so kept my phone plugged in all weekend (got up to 4.196V-ish, with 0mA in or out) then deleted the battery file, rebooted, unplugged the phone and let it drain completely (even while it still had a charge it would turn off randomly but I figured it would be ok). After it was completely drained I completely charged it again and it still randomly turns off.
At first I thought maybe it was just the rom, but no one else seems to have the same problem as me (that I can find), so I downloaded an ICS rom to try that. Same problems. So far I have done the following to try and find out WTF is going on...
Installed Elixr to see battery drainage (sitting at main screen doing nothing its roughly -8mA, but right after boot or opening a program it jumps to -300mA to -480mA)
Done NUMEROUS battery pulls (with and without deleting the battery config file)
Switched ROMS
Any help would be amazing
PS: Before rooting or flashing a new mod my phone would shut off on its own, but only once a week, maybe. Now it turns off as soon as I unlock my sim card. However, it doesn't turn off at all if I have it plugged in.
spcclark said:
Hey everyone, thanks for looking at this and hopefully helping me out. I'm new to rooting my phone and installing new roms and stuff, but I researched about as much as I could for about a week before I even rooted.
Now I've moved on and installed a new rom (CM7). Before installing I used clockwork and formated the /system, /data, /cache, and dalvik. At first everything was ok, but after about 15 minutes it turned off. I read up on battery problems, so kept my phone plugged in all weekend (got up to 4.196V-ish, with 0mA in or out) then deleted the battery file, rebooted, unplugged the phone and let it drain completely (even while it still had a charge it would turn off randomly but I figured it would be ok). After it was completely drained I completely charged it again and it still randomly turns off.
At first I thought maybe it was just the rom, but no one else seems to have the same problem as me (that I can find), so I downloaded an ICS rom to try that. Same problems. So far I have done the following to try and find out WTF is going on...
Installed Elixr to see battery drainage (sitting at main screen doing nothing its roughly -8mA, but right after boot or opening a program it jumps to -300mA to -480mA)
Done NUMEROUS battery pulls (with and without deleting the battery config file)
Switched ROMS
Any help would be amazing
PS: Before rooting or flashing a new mod my phone would shut off on its own, but only once a week, maybe. Now it turns off as soon as I unlock my sim card. However, it doesn't turn off at all if I have it plugged in.
Click to expand...
Click to collapse
Well, if you were having this issue before the rooting took place, this very well may be hardware related. There are a few things I recommend before the dreaded unroot and send back to manufacturer route (assuming the phone is under warranty still). It's been proven or at least shown that battery calibration (the whole charge to 0Ma and then fully discharge and then recharge) is a pipe dream.
I would first say find out if the CM7 ROM you're using is OCing or UVing, while you may see some people OCing to 1.3 or higher and UVing -75, not all phones are created equal in capabilities and some phones will randomly freeze/turn off if they don't like your OC and UV settings. I would also suggest flashing a different ROM to see if this problem persists. Cleardroid is what I recommend just to get an idea if it is in fact a OC or UV problem as I believe cleardroid is set up to default stock settings.
You can also try a new battery, I have heard/read/seen that bad batteries can cause reboots. Again though if this was an issue you were sometimes experiencing before, you may have hit the tip of the iceberg on a hardware issue and its finally starting to show now. Hope this helps.
spcclark said:
Hey everyone, thanks for looking at this and hopefully helping me out. I'm new to rooting my phone and installing new roms and stuff, but I researched about as much as I could for about a week before I even rooted.
Now I've moved on and installed a new rom (CM7). Before installing I used clockwork and formated the /system, /data, /cache, and dalvik. At first everything was ok, but after about 15 minutes it turned off. I read up on battery problems, so kept my phone plugged in all weekend (got up to 4.196V-ish, with 0mA in or out) then deleted the battery file, rebooted, unplugged the phone and let it drain completely (even while it still had a charge it would turn off randomly but I figured it would be ok). After it was completely drained I completely charged it again and it still randomly turns off.
At first I thought maybe it was just the rom, but no one else seems to have the same problem as me (that I can find), so I downloaded an ICS rom to try that. Same problems. So far I have done the following to try and find out WTF is going on...
Installed Elixr to see battery drainage (sitting at main screen doing nothing its roughly -8mA, but right after boot or opening a program it jumps to -300mA to -480mA)
Done NUMEROUS battery pulls (with and without deleting the battery config file)
Switched ROMS
Any help would be amazing
PS: Before rooting or flashing a new mod my phone would shut off on its own, but only once a week, maybe. Now it turns off as soon as I unlock my sim card. However, it doesn't turn off at all if I have it plugged in.
Click to expand...
Click to collapse
I guess the issue is with the battery itself. Try getting a new battery. I heard some guys experiencing the same and sorting things out replacing the battery....
Leave the charger plugged in. If it doesn't reboot then that will let you know most likely it is the battery.
Agoattamer said:
Leave the charger plugged in. If it doesn't reboot then that will let you know most likely it is the battery.
Click to expand...
Click to collapse
That was my thoughts exactly. However, if the ROM or kernel or whatever is set to shut off the phone at a certain reading of discharge from the battery, ie -500mA, this could also be the problem.
I thought it could have been a problem with the phone as well, but before it would shut off on its own MAYBE once a month. 90% of those I attributed to overloading the phone, closing facebook, opening the internet, starting to load a webpage then open a new txt I just recieved while the phone was still vibrating type things.
Now it still feels like it's just quitting on me, it never turns off while the screen is locked or while its charging. So far after the new ROM it has shut off when I place a call, when I receive a call, clicking on a notification, opening the messaging app, clicking download in the market, and my favorite when I unlock it from sleep.
I will download a different rom right now and try it. Just to double check this is what I've been doing to install a new rom... I boot my phone into recovery (vol- and power), go to recovery from the boot screen (opens clockworkmod), scroll down to mounts and storage, have it format /system, /data and /cache, go back to wipe data/factory reset, then install zip from sdcard, select the rom and go... I know some roms require inspiremod, should I still install this if I'm USING an inspire??
Thanks for the input guys, I really appreciate it
If it does turn out to be the battery or you just decide to get a new one to test it out. I recommend these, they are awesome and the only thing anyone should try besides HTC factory replacements. Good luck and I hope this works out for you.
Anker Batteries
i only skimmed this. but cleaning battery contacts can help also check the side door, sometimes that can cause issues as well. air can out everything and clean metal contacts with rubbing (ipa) alcohol.
So I installed cleardroid. Once again everything worked fine for the first 10-15 minutes and then the shutdowns started again, always when making the phone do something (unlocking, clicking a notification, opening a program, etc) but never when the phone is charging.
I'll clean off every bronze or gold contact I can find but I think I might be fighting a lost cause lol. Three different ROMS, all with the same problem leads me to believe its a hardware issue. Since all the chips in these phones are all small and use multilayer boards I won't be able to replace anything myself so I see a new phone in my near future.
Thanks guys!
If it doesn't do it when its chargeing then it is the battery. I had bought my inspire from someone and it was having those issues ordered a new HTC stock battery from newegg for like $12 and has been working perfectly since then and honestly if you want the best battery rom absolution is the rom you should check out. It's a non sense rom but again I'd just buy a new battery. I had mine timed it'd reset at 92% 74% and 49% xD
Sent from my Inspire 4G using xda premium
spcclark said:
So I installed cleardroid. Once again everything worked fine for the first 10-15 minutes and then the shutdowns started again, always when making the phone do something (unlocking, clicking a notification, opening a program, etc) but never when the phone is charging.
I'll clean off every bronze or gold contact I can find but I think I might be fighting a lost cause lol. Three different ROMS, all with the same problem leads me to believe its a hardware issue. Since all the chips in these phones are all small and use multilayer boards I won't be able to replace anything myself so I see a new phone in my near future.
Thanks guys!
Click to expand...
Click to collapse
hmm, I would say try a new battery before getting a new phone. Worst case scenario is that you spent $15 to learn you need a new phone as opposed to spending $100+ on a new phone...this is of course assuming you want to keep the inspire and not just looking for a reason to get upgrade ahaha
I agree. It still sounds like a battery issue.
I would agree this definitely sounds like an internal short in the battery. Sounds like it's shutting off whenever it gets a significant load on it. Try a new battery first.
I had a similar issue though I was tweaking the CPU. Learned my lesson.
Sent from my Inspire 4G using XDA App
Yeah, Id bet money that its a bad battery. I had this same exact issue with my Inspire. If it shuts off more in low reception areas but it isn't shutting off when plugged in, its definitely the battery. I would try to find someone with an Inspire and try switching them batteries and see if it stops.
If I tried to use the flash with my camera, the phone would shut off. My phone would randomly reboot or turn off. ATT told me they had "some" bad batches of batteries. My phone was still under warranty so ATT sent me a new battery. All the problems went away!
The battery door on the Inspire becomes wonky the more you open it, I was having a problem like yours, new battery and new door has me going good.
Update 14/09/2012
Ok, I don't think what I had in mind helped. On 13th, I had multiple shutdown while trying to use cameras and today had multiple shutdown while on the phone to someone.
Think I will try doing something with Firmware next, now have a feel it might be the cause. I have no idea what is wrong, so just going to give with anything really. Will report back soon.
Update: 13/09/2012
After a complete drain the first time, by booting into recovery and bootloader (just want to remind everyone that this is because I can't make my phone boot). Then I left it on charging for the whole night, and I did this through wall charger NOT USB. I think I read it somewhere that they recommended this when calibrating your battery. Then the next day got 1 random shutdown, then I used it until it is completed drain again. Then followed by another full charge using wall charger. Today I have been using it for 6 hours and 21 minutes, haven't had a single problem. I don't know how not doing this would cause the phone to shutdown, but doing what I did seems to be working so far. I can actually rely on it for something now, say important phone calls.
Here was my reply to elvisypi:
Just to answer your question, it would random shutdown (not so much reboot) at anytime, at any battery percentage. I could do be doing anything, using any app, sometimes when I am not even using the phone.
I don't think it's a hardware/battery/ROM/kernel problem, I tried to say that it is a combined problem caused by flashing a phone too many times maybe or too often in a period of time. Also I was just about to update saying that calibrate battery does help. I had no reboot so far and this is only the second full charge and full drain I did.
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Original post 11/09/2012
After reading kushXmaster's post (click here) about how to add an object to help the battery stay in position (or get better connection), I found evidence that my issue was different. Before anyone ask, yes I have tried kushXmaster's idea, and no it did not work for me.
Ok, this is what I found. I had this problem not only with my current phone (htc sensation) but also with my previous phone (htc desire). So now thinking about it, it can't be the hardware problem. Cos the same problem happening to 2 different phones is pretty unlikely, not impossible, but very unlikely. The other thing was that my phones (both) didn't do this at the start when it was new, and it has only been like this a few months later (since I rooted it). For those who already guessed, yes I believe it's the flashing phones which is messing it up. However I don't know the reason or understand what is wrong with the phone. I have tried wipe battery stats and calibration, nothing worked, the only thing I found was when I go back to Sense 4 roms the problem seems better, but it is still there.
The last and most important reason why I am don't think this is a battery or hardware problem, is that my phone boots into bootloader or recovery with no problem (no reboot or shutdown). But when i tell it to boot normally it decides it hates me and turns it self off.
I am currently experiencing this problem, my phone is in recovery and I am waiting for battery to drain completely. Then gonna do calibration from there, hopefully this will work. I will keep you guys updated. Also if anyone has suggestions please leave a comment, and also let me know if anyone else is in the same position, good luck!
If you want to drain your device battery faster or more nicer way put screen timeout to never and like this you can still use your phone normal and drain the battery aswell just a little tip
Sent From My Sexy Sensation.
shahkam said:
If you want to drain your device battery faster or more nicer way put screen timeout to never and like this you can still use your phone normal and drain the battery aswell just a little tip
Sent From My Sexy Sensation.
Click to expand...
Click to collapse
If I could get it to turn on then I have a lot of ways to drain it quickly, but like I said it won't boot without shutting down before I could do anything. I turn it on, and I see the lock screen then bam it is shut down again.
lavafire said:
If I could get it to turn on then I have a lot of ways to drain it quickly, but like I said it won't boot without shutting down before I could do anything. I turn it on, and I see the lock screen then bam it is shut down again.
Click to expand...
Click to collapse
Ohhh sorry didn't get that
Sent From My Sexy Sensation.
To drain battery.. switch on wifi and bluetooth.. thn use 3g for 20 mins.. u will drain compltly
Sent from my HTC Sensation using xda premium
lavafire said:
After reading kushXmaster's post (click here) about how to add an object to help the battery stay in position (or get better connection), I found evidence that my issue was different. Before anyone ask, yes I have tried kushXmaster's idea, and no it did not work for me.
Ok, this is what I found. I had this problem not only with my current phone (htc sensation) but also with my previous phone (htc desire). So now thinking about it, it can't be the hardware problem. Cos the same problem happening to 2 different phones is pretty unlikely, not impossible, but very unlikely. The other thing was that my phones (both) didn't do this at the start when it was new, and it has only been like this a few months later (since I rooted it). For those who already guessed, yes I believe it's the flashing phones which is messing it up. However I don't know the reason or understand what is wrong with the phone. I have tried wipe battery stats and calibration, nothing worked, the only thing I found was when I go back to Sense 4 roms the problem seems better, but it is still there.
The last and most important reason why I am don't think this is a battery or hardware problem, is that my phone boots into bootloader or recovery with no problem (no reboot or shutdown). But when i tell it to boot normally it decides it hates me and turns it self off.
I am currently experiencing this problem, my phone is in recovery and I am waiting for battery to drain completely. Then gonna do calibration from there, hopefully this will work. I will keep you guys updated. Also if anyone has suggestions please leave a comment, and also let me know if anyone else is in the same position, good luck!
Click to expand...
Click to collapse
If you get random reboots, shutdowns, than don't even bother to calibrate the battery. It has nothing to do with the calibration. Tell us more info, how do the reboots happen, how often, what are you doing when it happens, etc. It could be a kernel/ROM problem, charger, battery, hardware. Pls give us more detailed info
shahkam said:
Ohhh sorry didn't get that
Sent From My Sexy Sensation.
Click to expand...
Click to collapse
No problem, appreciate the help :good:
elvisypi said:
If you get random reboots, shutdowns, than don't even bother to calibrate the battery. It has nothing to do with the calibration. Tell us more info, how do the reboots happen, how often, what are you doing when it happens, etc. It could be a kernel/ROM problem, charger, battery, hardware. Pls give us more detailed info
Click to expand...
Click to collapse
Thanks for the tip, but tbh if i know all that I don't really need to be asking anyone. For example, if it is a ROM problem, i just change ROM. The problem is that I don't know the cause and it seems to be everything and anything, it will shut down at different length of time, sometimes when it just starts, others 30 seconds after boot has completed. I am not looking for a solution, I am more wondering what everyone else has experienced when they say they have random reboots or shutdown, because after tones of research no one has provided anything that fixes my problem.
Just to answer your question, it would random shutdown (not so much reboot) at anytime, at any battery percentage. I could do be doing anything, using any app, sometimes when I am not even using the phone.
I don't think it's a hardware/battery/ROM/kernel problem, I tried to say that it is a combined problem caused by flashing a phone too many times maybe or too often in a period of time. Also I was just about to update saying that calibrate battery does help. I had no reboot so far and this is only the second full charge and full drain I did.
I had a same reboot problem and tried the kushXmaster's trick with the business card and did not worked for me either, at the beginning…
There was no reboot or shutdown in bootloader mode in my device either. When I flashed new firmware and ROM the problem was gone, but only for few weeks. I tried multiple ROMs also, but always with the same result. This is why I was skeptic with the business card battery fix also.
But then I read kushXmaster's thread again and put an alu foil as shown by Shreyas Jani and pulled the ground pin as described by StuartTheFish. I still do not understand what happened, but my phone is working perfectly more than a month now, without restarts and shut downs. I do not know which solution helped (not sure if I placed a business card correctly before). But I do not want to experiment with this anymore. I did not even removed a battery cover since that time and I'm glad it is all working now.
Hope this helps.
prgab said:
I had a same reboot problem and tried the kushXmaster's trick with the business card and did not worked for me either, at the beginning…
There was no reboot or shutdown in bootloader mode in my device either. When I flashed new firmware and ROM the problem was gone, but only for few weeks. I tried multiple ROMs also, but always with the same result. This is why I was skeptic with the business card battery fix also.
But then I read kushXmaster's thread again and put an alu foil as shown by Shreyas Jani and pulled the ground pin as described by StuartTheFish. I still do not understand what happened, but my phone is working perfectly more than a month now, without restarts and shut downs. I do not know which solution helped (not sure if I placed a business card correctly before). But I do not want to experiment with this anymore. I did not even removed a battery cover since that time and I'm glad it is all working now.
Hope this helps.
Click to expand...
Click to collapse
I experienced exactly what you experienced, when i flash a new ROM it is ok for a while. Then just gets to the stage where it happens again. I also tried almost every single ROM I could find, only sense 4 seemed to help but still didn't solve this problem completely.
Thanks for the help, really useful. If what I am trying now doesn't work then what you suggested will definably be my next hope. Cheers!
Edit: I know what you mean, if it works that back cover is not coming off.
same as you
I experience now typically the same problem as yours.
Did changing firmware helped? And how to do this?
Sorry for the length, but its a complex issue, it least its a bit entertaining ... if your not me.
My Sensation took a random fall last week while charging, It just happened to be that it landed on the usb cord and damaged the port. To give you some idea of the extent of the damage the plastic piece internally that has the pins was bent/broken. It obviously would not charge after this event.
I have a second battery and external charger so it was little more then a minor inconvenience to swap batteries twice a day for a few days until I could look into getting the phone replaced/repaired. For the next 4 days the phone worked flawlessly. I took the phone into a reputable repair location and they replaced the MicroUSB port for $45. Since then however I have had a series of issues that are randomly triggered as described below in point form.
1> After getting the phone back I used it for the rest of the day and then went to charge it. It charged for 5-15 minutes, then would stop charging. If I unplugged it and plugged it back in, it would charge for another 5-15 minutes, and stop charging again. After the second cycle I started trying various other charging parts: I tried a different HTC branded cable, different HTC branded wall adapter, a non-HTC branded charger (that worked fine previously), Tried charging with the USB port of my computer, tried power cycling the phone multiple times. None of these had any effect on the charging cycle so I swapped batteries and charged externally. When that battery died I tried charging with my regular HTC charger again and it completed the charge cycle with no issues, Since then I've swapped batteries again and it charged that battery with no issues, so definitely not a battery issue. The non-charging issue has happened a few other times as well, details in the following points.
2> The next day the went to sync my contacts and offload some SD card content. When I connected the phone the computer detected the phone and I chose to sync, its like it attempted to sync a few times before actually completing the sync, the software would say syncing, for a few seconds then disconnect, syncing then disconnected, after 3-4 cycles it stayed connected for a minute or so and the sync completed. Then as soon as it finished the software said disconnected and it hasn't be able to reconnect since. Now when I plug it in, it starts charging but no dialog box prompts for the usual (mass storage, charge only, USB tethering, etc). Computer sees it as a unrecognized USB device. Obviously I have rebooted both the phone and computer multiple times, still no data connectivity. I also tried a different computer that my other HTC device gets synced to and it also does not cause the phone to prompt for what type of connection.
Later that day I turned the screen on to find it saying no SD card was installed, weird... I rebooted, still no SD card found. So I shut it off, removed the SD card, blew it out with compressed air, reinserted and its been fine since.
3> The next day I noticed the phone died rather quickly, I was on the road so I swapped batteries and then I figured out why, after it finished booting up and I turned the screen off a few seconds later the screen turned back on and it waited at the lock screen, I would turn it off, it would turn back on, we had this argument for a solid 15 minutes off and on, off and on I also tried multiple reboots with no effect. Eventually it stayed off started working like normal. it was random times when it would turn on, sometimes 2 seconds sometimes a minute or more. When I would unlock the screen it would be at one of two places, either at the HTC locations app telling me to turn on GPS or with a prompt asking me to choose an action: either Dock or TuneIn (not sure how these are remotely related apps)
4> I keep my auto-rotate off but that night I was browsing with maxton (using the phone in portrait mode, but laying in bed so the phone is in landscape) and it kept rotating. I checked the setting and sure enough auto-rotate was off, but it insisted on rotating. I toggled auto-rotate on then off again, still kept rotating. Frustrated I plugged phone it, and went to sleep, it charged and in the morning it was not auto-rotating, acted as if nothing had happened.
5> SINCE THAT: the random screen turning on issues, charging issues, and rotation issues have each reoccurred a couple times sometimes independently sometimes in combination with each other.
FOR EXAMPLE:
Today the phone worked fine all day, I played games, surfed internet, sent email, charged it, talked on it, etc. Then tonight while talking it started randomly turning off/on, loading Locations, or asking about dock/Tunein, meanwhile jumping in and out of rotate because I was laying down (auto-rotate still off ). This caused it to jump in and out of speaker mode and the other party I was talking too got a real earfull of my feelings for the phone. I eventually left it on speakerphone in the dock mode and finished the call. 5 minutes later the call was done and the phone acted as though nothing was wrong. (At this point I felt like the phone deserved to be the star in a Steven King novel)
A couple hours later I went to charge it and it was doing its charge for 5 minutes, stop. Unplug/plug-in and charge for 5 more mins etc. This argument went on 4-5 times and it still charging now about an hour later.
So here is the question: Do you think this is something to do with the replaced USB port or the process of replacing it, or is it perhaps a corrupt OS? Keeping in mind that it was fine after the fall, no issues until the port repair. I'm running ARHD 6.0.4, I wanted to upgrade to 6.0.8 to rule out OS before going back to the service store, but Mike's link for the firmware upgrade is still down so I'm stuck for the moment, but I don't want to wait too long before going back to them. (if someone has the 3.33 ARHD firmware/radio please PM me I have ad ftp server you can send it to)
Reasons why I suspect/hope possible corrupt OS:
All the issues seem to be potentially software related.
I removed the SD card and SIM when they had the phone for repair, they most likely booted it up without the SD, perhaps there was some system files that corrupted when SD wasn't present?
Prior to the fall the phone had a couple occurrences of software issues relating to the SD card. twice in the last 3-4 months I lost ability to read the SD card but each time it was rectified with a reboot. Also ever since flashing ARHD 6.0.4 I I have had no bluetooth functionality. I could turn it on, but had no control panel to search for other devices or make the device discoverable, so there was definitely a software issues relating to that, I never used BT so it wasn't a big issue.
I'd really appreciate some thoughts, or 3.33ARHD firmware
Thanks in advance
Zenon
zenon1823 said:
Sorry for the length, but its a complex issue, it least its a bit entertaining ... if your not me.
My Sensation took a random fall last week while charging, It just happened to be that it landed on the usb cord and damaged the port. To give you some idea of the extent of the damage the plastic piece internally that has the pins was bent/broken. It obviously would not charge after this event.
I have a second battery and external charger so it was little more then a minor inconvenience to swap batteries twice a day for a few days until I could look into getting the phone replaced/repaired. For the next 4 days the phone worked flawlessly. I took the phone into a reputable repair location and they replaced the MicroUSB port for $45. Since then however I have had a series of issues that are randomly triggered as described below in point form.
1> After getting the phone back I used it for the rest of the day and then went to charge it. It charged for 5-15 minutes, then would stop charging. If I unplugged it and plugged it back in, it would charge for another 5-15 minutes, and stop charging again. After the second cycle I started trying various other charging parts: I tried a different HTC branded cable, different HTC branded wall adapter, a non-HTC branded charger (that worked fine previously), Tried charging with the USB port of my computer, tried power cycling the phone multiple times. None of these had any effect on the charging cycle so I swapped batteries and charged externally. When that battery died I tried charging with my regular HTC charger again and it completed the charge cycle with no issues, Since then I've swapped batteries again and it charged that battery with no issues, so definitely not a battery issue. The non-charging issue has happened a few other times as well, details in the following points.
2> The next day the went to sync my contacts and offload some SD card content. When I connected the phone the computer detected the phone and I chose to sync, its like it attempted to sync a few times before actually completing the sync, the software would say syncing, for a few seconds then disconnect, syncing then disconnected, after 3-4 cycles it stayed connected for a minute or so and the sync completed. Then as soon as it finished the software said disconnected and it hasn't be able to reconnect since. Now when I plug it in, it starts charging but no dialog box prompts for the usual (mass storage, charge only, USB tethering, etc). Computer sees it as a unrecognized USB device. Obviously I have rebooted both the phone and computer multiple times, still no data connectivity. I also tried a different computer that my other HTC device gets synced to and it also does not cause the phone to prompt for what type of connection.
Later that day I turned the screen on to find it saying no SD card was installed, weird... I rebooted, still no SD card found. So I shut it off, removed the SD card, blew it out with compressed air, reinserted and its been fine since.
3> The next day I noticed the phone died rather quickly, I was on the road so I swapped batteries and then I figured out why, after it finished booting up and I turned the screen off a few seconds later the screen turned back on and it waited at the lock screen, I would turn it off, it would turn back on, we had this argument for a solid 15 minutes off and on, off and on I also tried multiple reboots with no effect. Eventually it stayed off started working like normal. it was random times when it would turn on, sometimes 2 seconds sometimes a minute or more. When I would unlock the screen it would be at one of two places, either at the HTC locations app telling me to turn on GPS or with a prompt asking me to choose an action: either Dock or TuneIn (not sure how these are remotely related apps)
4> I keep my auto-rotate off but that night I was browsing with maxton (using the phone in portrait mode, but laying in bed so the phone is in landscape) and it kept rotating. I checked the setting and sure enough auto-rotate was off, but it insisted on rotating. I toggled auto-rotate on then off again, still kept rotating. Frustrated I plugged phone it, and went to sleep, it charged and in the morning it was not auto-rotating, acted as if nothing had happened.
5> SINCE THAT: the random screen turning on issues, charging issues, and rotation issues have each reoccurred a couple times sometimes independently sometimes in combination with each other.
FOR EXAMPLE:
Today the phone worked fine all day, I played games, surfed internet, sent email, charged it, talked on it, etc. Then tonight while talking it started randomly turning off/on, loading Locations, or asking about dock/Tunein, meanwhile jumping in and out of rotate because I was laying down (auto-rotate still off ). This caused it to jump in and out of speaker mode and the other party I was talking too got a real earfull of my feelings for the phone. I eventually left it on speakerphone in the dock mode and finished the call. 5 minutes later the call was done and the phone acted as though nothing was wrong. (At this point I felt like the phone deserved to be the star in a Steven King novel)
A couple hours later I went to charge it and it was doing its charge for 5 minutes, stop. Unplug/plug-in and charge for 5 more mins etc. This argument went on 4-5 times and it still charging now about an hour later.
So here is the question: Do you think this is something to do with the replaced USB port or the process of replacing it, or is it perhaps a corrupt OS? Keeping in mind that it was fine after the fall, no issues until the port repair. I'm running ARHD 6.0.4, I wanted to upgrade to 6.0.8 to rule out OS before going back to the service store, but Mike's link for the firmware upgrade is still down so I'm stuck for the moment, but I don't want to wait too long before going back to them. (if someone has the 3.33 ARHD firmware/radio please PM me I have ad ftp server you can send it to)
Reasons why I suspect/hope possible corrupt OS:
All the issues seem to be potentially software related.
I removed the SD card and SIM when they had the phone for repair, they most likely booted it up without the SD, perhaps there was some system files that corrupted when SD wasn't present?
Prior to the fall the phone had a couple occurrences of software issues relating to the SD card. twice in the last 3-4 months I lost ability to read the SD card but each time it was rectified with a reboot. Also ever since flashing ARHD 6.0.4 I I have had no bluetooth functionality. I could turn it on, but had no control panel to search for other devices or make the device discoverable, so there was definitely a software issues relating to that, I never used BT so it wasn't a big issue.
I'd really appreciate some thoughts, or 3.33ARHD firmware
Thanks in advance
Zenon
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Wow long post XD OK I think your best bet would be to flash a stock ics rom. As it Is essentially the same as arhd ( I believe mike trys to keep it as stock as possible) if you keep getting the issues take it back and say to them. Just make sure they don't know you have changed the firmware in case they try to say You have messed it up and refuse to fix it. Worst case scenario I imagine would be if they damaged the board during the repair, but it definitely could be all software related. So flash stock rom and test for 2 days. If fixed then flash up to mikes update when its up if not then off to the repair shop for an argument
heavy_metal_man said:
Wow long post XD OK I think your best bet would be to flash a stock ics rom. As it Is essentially the same as arhd ( I believe mike trys to keep it as stock as possible) if you keep getting the issues take it back and say to them. Just make sure they don't know you have changed the firmware in case they try to say You have messed it up and refuse to fix it. Worst case scenario I imagine would be if they damaged the board during the repair, but it definitely could be all software related. So flash stock rom and test for 2 days. If fixed then flash up to mikes update when its up if not then off to the repair shop for an argument
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Thanks for taking the time to read it, I know it was super long.I bought the phone with ARHD 5, but had glitches so I read and figured out how to update it to 6.0.4, so my knowledge is really limited to that of ARHD. Following your recommendation I have been doing some reading and I'm still a bit confused. If I flash the stock ROM and I going to lose my root and s-off which I need will need to move back to an ARHD ROM later?
It seems that I have seen more then one stock ROM in the posts I was reading about reverting back, so I'm unsure what one I should use, and will I also need to downgrade firmware and radio to go back to the stock ROM as well? I'm currently running 3.32.401.3CL309896 firmware, and 11.69.3504.00U_11.22.3504.07_M
Perhaps you can suggest a post that will give me instructions and all relevant files I need to revert back, preferable in such a way that I can just move back to a custom ROM later without worrying about all the preliminary work to make the phone ready
zenon1823 said:
Thanks for taking the time to read it, I know it was super long.I bought the phone with ARHD 5, but had glitches so I read and figured out how to update it to 6.0.4, so my knowledge is really limited to that of ARHD. Following your recommendation I have been doing some reading and I'm still a bit confused. If I flash the stock ROM and I going to lose my root and s-off which I need will need to move back to an ARHD ROM later?
It seems that I have seen more then one stock ROM in the posts I was reading about reverting back, so I'm unsure what one I should use, and will I also need to downgrade firmware and radio to go back to the stock ROM as well? I'm currently running 3.32.401.3CL309896 firmware, and 11.69.3504.00U_11.22.3504.07_M
Perhaps you can suggest a post that will give me instructions and all relevant files I need to revert back, preferable in such a way that I can just move back to a custom ROM later without worrying about all the preliminary work to make the phone ready
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1. The current ARHD rom is 6.8.0 and iirc its super stable ..try it and see
2. flashing stock rom ..will restore everything to stock (recovery and rom and obviously root will be gone too ) but SOFF wont/cant be changed ..so you can just flash a 3.33 firmware then a custom recovery and then rom pretty much ..remember SOFF is all that is needed and literally you can change anything
3.right now the current firmware you have is sufficient to update to ARHD 6.8.0 but if you still want to flash 3.33 ..check here
4.for flashing firmware and ARHD rom ..check the stickies in sensation general section ..there is a dedicated thread for this process which was excellently written by joaquinf
I actually work in a repair shop like the one you visited, and I can tell you, it is NEVER our intention to damage the phones more, HOWEVER replacing a charging port requires quite a bit of heat to be applied directly to the Main Board, and occasionally, RARELY, this has adverse effects on the board. Not saying they DID damage it, and definitely not saying they wanted to damage it, but it can happen from time to time. Ive seen it myself.
If changing the software doesnt help, they should have some sort of warranty (we do) and they can try to troubleshoot it or put a different port down, as it may be shorting something out
ganeshp said:
1. The current ARHD rom is 6.8.0 and iirc its super stable ..try it and see
2. flashing stock rom ..will restore everything to stock (recovery and rom and obviously root will be gone too ) but SOFF wont/cant be changed ..so you can just flash a 3.33 firmware then a custom recovery and then rom pretty much ..remember SOFF is all that is needed and literally you can change anything
3.right now the current firmware you have is sufficient to update to ARHD 6.8.0 but if you still want to flash 3.33 ..check here
4.for flashing firmware and ARHD rom ..check the stickies in sensation general section ..there is a dedicated thread for this process which was excellently written by joaquinf
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Thank you for the info and especially the link to 3.33 firmware, since Mike's link is still down. That was really the one piece I was waiting for before moving forward. I know 6.8.0 is compatible on 3.32 but because of my missing BT I wanted to upgrade the firmware before applying the new ARHD in the hopes that it fixes my previous existing BT issue along with the rest of my current headaches. I am familiar with joaquinf's dedicated thread it was what I initially used back when I upgraded to 6.4.0. Very well written and a great help :good::good:
I believe I will try for the 6.8.0 upgrade as my first attempt then stock if that is still giving me issues. I'll post back in a couple days with the results.
nickL0V3 said:
I actually work in a repair shop like the one you visited, and I can tell you, it is NEVER our intention to damage the phones more, HOWEVER replacing a charging port requires quite a bit of heat to be applied directly to the Main Board, and occasionally, RARELY, this has adverse effects on the board. Not saying they DID damage it, and definitely not saying they wanted to damage it, but it can happen from time to time. Ive seen it myself.
If changing the software doesn't help, they should have some sort of warranty (we do) and they can try to troubleshoot it or put a different port down, as it may be shorting something out
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Thanks for you input. The thought that they did this intentionally never crossed my mind, I'm sorry if it at all came across that way. There were very accommodating and professional to deal with, and I'd be happy to recommend them as I truly believe this was a unfortunate side effect of the repair. By trade I'm a electrical engineer so I know all to well what the processes required to carry out the repair and the inherent possible risks involved, I considered doing the repair myself, but due to my schedule I thought it was easier to pay someone else to do it. Whatever the cause its unfortunate, but one thing is for sure, If I had of put the phone on the floor and not the night stand I wouldn't be sitting here now figuring out answers.
Lastly:
If anyone reading this is in need a repair shop in Hamilton ON Canada PM me I'll be glad to send you their information.
Thanks again!
Just an update for anyone who googles this and wonders what the results were. In the two days following my last post a couple weeks ago my phone continued to experience the random issues I described, however after those 2 days all issues disappeared and the phone worked fine. After three days of perfect functionality I flashed the 3.33 firmware and ARHD 6.8.0. The phone worked fine for one more day and then the same random issues, started resurfacing, but with much less frequency. So that brings me back to believing there is definitely something up with the physical repair. The issues are very spuratic, and I often get 1-3 days with no issue and then the phone starts spazzing out in any number of ways, for some random time. I don't find reboots or anything specific fixes it, other then just letting it spaz out until it returns to normal. Sometimes a drop of about 18" onto a solid surface such as a table or wood floor stops its spazzing, but at that it sometimes stops spazzing for 10 minutes, sometimes 1-3 days... which continues to make me think there is a short or bad connection somewhere.
my nexus 5 d820 16 gigs would randomly shutdown for no reason, it wouldn't turn on without plugging it in. i was rooted and running cm11, then i tried carbon ROM, then c-ROM. c-ROM started to give me problems so i factory reset and switched to carbon but the problems remained. then i unrooted, thinking that root was the problem but no signs of improvement, so i re-locked the bootloader but still the problem remained. it would sometimes also shut down if i unplug it and would always forget my WiFi connection for some reason. help me please. thanks in advance.
Well sounds like a hardware problem since you already unroofed and relocked boot loader I would say call lg and get a warranty replacement
Sent from my Nexus 5 using Tapatalk
Sorry to bring this post back after a long time.
I had a similar but not exactly the same problem.
2 nights ago I left the phone on the table, and a few minutes later, when I picked it up, it was off (It had about 60% battery left when I put it down).
Then it would not wake up; I kept the power button pressed for like 20 seconds to force a shutdown, and then tried to power up with no luck, so I'm thinking I'm screwed.
I tried again and it powered up to a graphical noise screen as seen in the attached image, but then it showed the boot animation and came back to life.
This morning it shut off by itself while listening to music (Google play), but powered back on right away...
Rooted 4.4.4, stock ROM, Xposed with Greenify, Amplify and wakelock detector (all latest versions). But no changes for a couple weeks before this started happening.
No specific app running (at least in the foreground).
Any one knows where I can find any kind of log or trace about this, if any at all?
Has anyone experienced this as well?
Thanks
Hello
Yesterday I was trying to migrate to a 32GB SD card from a 8GB SD card and I thought I had bricked my HTC Explorer (I don't recall what I did or what happened, but I was running Flyrom v4, and the phone all of a sudden wouldn't turn on) - I was getting 3-7 vibrations and nothing else when I tried to power the device on. I found a thread here about resolving the same issue on a Wildfire S and I mistakenly flashed the rom linked in that thread, following the instructions in that thread, not realising I should be using a rom for the Explorer (if a similar rom exists?).
I'm not even sure what was described in that thread worked but my device suddenly turned on again after following that advice - something like copy the rom to the SD card, wait 2-3 minutes whilst holding vol up+power, then press vol up, then wait another 2-3 mins.
I've now gone back to a locked/unrooted official rom state by using the RUU for the HTC Explorer because I thought doing so would resolve the issues. However since I've done what I did to try to resolve what I thought was a brick, but even before using the RUU, I've developed further problems with the phone.
What is currently happening is that the phone is heating up more than usual, especially while on charge via USB, and thus the battery stops charging, due to the inbuilt safety feature - the phone gets incredibly warm all round, even on the screen, it didn't before.
Also this morning when my battery did have some charge left in it (approx 50%) the phone would turn itself off after about 3.5 minutes and I had to pull the battery and reinsert to get it to boot up again.
I'm not sure why the phone is now heating up so much or what is/was causing it to turn off after 3.5 minutes.
I've tried checking CPU frequencies, suspecting the Wildfire rom I flashed messed with the firmware somehow at a level that hasn't been resolved by using the RUU, using SetCPU (device is not currently unocked/rooted so I can't set anything) but they seem normal, at 600/480 (this is what they've always been at since I got the phone?!), with governer on "ondemand" and the other option on "deadline".
I hoped flashing the RUU rom would resolve the problem(s) but it hasn't.
I don't have another battery to test (nor funds to buy one), but I don't see how it could be a battery fault when the whole phone is getting warm and everything was fine yesterday.
Please could someone advise me on what could be the cause of the issues I've now got with the phone and point me in the direction of a fix for these two issues (probably 2 parts of the same big issue), if there is one, as I can't use the phone unless it's plugged in via USB, which effectively renders it useless.
Really hope someone here can help otherwise I will either need to buy a new battery, or as I suspect will be the case, a new phone, and I have funds for neither.
Thanks in advance.