Hey everyone, thanks for looking at this and hopefully helping me out. I'm new to rooting my phone and installing new roms and stuff, but I researched about as much as I could for about a week before I even rooted.
Now I've moved on and installed a new rom (CM7). Before installing I used clockwork and formated the /system, /data, /cache, and dalvik. At first everything was ok, but after about 15 minutes it turned off. I read up on battery problems, so kept my phone plugged in all weekend (got up to 4.196V-ish, with 0mA in or out) then deleted the battery file, rebooted, unplugged the phone and let it drain completely (even while it still had a charge it would turn off randomly but I figured it would be ok). After it was completely drained I completely charged it again and it still randomly turns off.
At first I thought maybe it was just the rom, but no one else seems to have the same problem as me (that I can find), so I downloaded an ICS rom to try that. Same problems. So far I have done the following to try and find out WTF is going on...
Installed Elixr to see battery drainage (sitting at main screen doing nothing its roughly -8mA, but right after boot or opening a program it jumps to -300mA to -480mA)
Done NUMEROUS battery pulls (with and without deleting the battery config file)
Switched ROMS
Any help would be amazing
PS: Before rooting or flashing a new mod my phone would shut off on its own, but only once a week, maybe. Now it turns off as soon as I unlock my sim card. However, it doesn't turn off at all if I have it plugged in.
spcclark said:
Hey everyone, thanks for looking at this and hopefully helping me out. I'm new to rooting my phone and installing new roms and stuff, but I researched about as much as I could for about a week before I even rooted.
Now I've moved on and installed a new rom (CM7). Before installing I used clockwork and formated the /system, /data, /cache, and dalvik. At first everything was ok, but after about 15 minutes it turned off. I read up on battery problems, so kept my phone plugged in all weekend (got up to 4.196V-ish, with 0mA in or out) then deleted the battery file, rebooted, unplugged the phone and let it drain completely (even while it still had a charge it would turn off randomly but I figured it would be ok). After it was completely drained I completely charged it again and it still randomly turns off.
At first I thought maybe it was just the rom, but no one else seems to have the same problem as me (that I can find), so I downloaded an ICS rom to try that. Same problems. So far I have done the following to try and find out WTF is going on...
Installed Elixr to see battery drainage (sitting at main screen doing nothing its roughly -8mA, but right after boot or opening a program it jumps to -300mA to -480mA)
Done NUMEROUS battery pulls (with and without deleting the battery config file)
Switched ROMS
Any help would be amazing
PS: Before rooting or flashing a new mod my phone would shut off on its own, but only once a week, maybe. Now it turns off as soon as I unlock my sim card. However, it doesn't turn off at all if I have it plugged in.
Click to expand...
Click to collapse
Well, if you were having this issue before the rooting took place, this very well may be hardware related. There are a few things I recommend before the dreaded unroot and send back to manufacturer route (assuming the phone is under warranty still). It's been proven or at least shown that battery calibration (the whole charge to 0Ma and then fully discharge and then recharge) is a pipe dream.
I would first say find out if the CM7 ROM you're using is OCing or UVing, while you may see some people OCing to 1.3 or higher and UVing -75, not all phones are created equal in capabilities and some phones will randomly freeze/turn off if they don't like your OC and UV settings. I would also suggest flashing a different ROM to see if this problem persists. Cleardroid is what I recommend just to get an idea if it is in fact a OC or UV problem as I believe cleardroid is set up to default stock settings.
You can also try a new battery, I have heard/read/seen that bad batteries can cause reboots. Again though if this was an issue you were sometimes experiencing before, you may have hit the tip of the iceberg on a hardware issue and its finally starting to show now. Hope this helps.
spcclark said:
Hey everyone, thanks for looking at this and hopefully helping me out. I'm new to rooting my phone and installing new roms and stuff, but I researched about as much as I could for about a week before I even rooted.
Now I've moved on and installed a new rom (CM7). Before installing I used clockwork and formated the /system, /data, /cache, and dalvik. At first everything was ok, but after about 15 minutes it turned off. I read up on battery problems, so kept my phone plugged in all weekend (got up to 4.196V-ish, with 0mA in or out) then deleted the battery file, rebooted, unplugged the phone and let it drain completely (even while it still had a charge it would turn off randomly but I figured it would be ok). After it was completely drained I completely charged it again and it still randomly turns off.
At first I thought maybe it was just the rom, but no one else seems to have the same problem as me (that I can find), so I downloaded an ICS rom to try that. Same problems. So far I have done the following to try and find out WTF is going on...
Installed Elixr to see battery drainage (sitting at main screen doing nothing its roughly -8mA, but right after boot or opening a program it jumps to -300mA to -480mA)
Done NUMEROUS battery pulls (with and without deleting the battery config file)
Switched ROMS
Any help would be amazing
PS: Before rooting or flashing a new mod my phone would shut off on its own, but only once a week, maybe. Now it turns off as soon as I unlock my sim card. However, it doesn't turn off at all if I have it plugged in.
Click to expand...
Click to collapse
I guess the issue is with the battery itself. Try getting a new battery. I heard some guys experiencing the same and sorting things out replacing the battery....
Leave the charger plugged in. If it doesn't reboot then that will let you know most likely it is the battery.
Agoattamer said:
Leave the charger plugged in. If it doesn't reboot then that will let you know most likely it is the battery.
Click to expand...
Click to collapse
That was my thoughts exactly. However, if the ROM or kernel or whatever is set to shut off the phone at a certain reading of discharge from the battery, ie -500mA, this could also be the problem.
I thought it could have been a problem with the phone as well, but before it would shut off on its own MAYBE once a month. 90% of those I attributed to overloading the phone, closing facebook, opening the internet, starting to load a webpage then open a new txt I just recieved while the phone was still vibrating type things.
Now it still feels like it's just quitting on me, it never turns off while the screen is locked or while its charging. So far after the new ROM it has shut off when I place a call, when I receive a call, clicking on a notification, opening the messaging app, clicking download in the market, and my favorite when I unlock it from sleep.
I will download a different rom right now and try it. Just to double check this is what I've been doing to install a new rom... I boot my phone into recovery (vol- and power), go to recovery from the boot screen (opens clockworkmod), scroll down to mounts and storage, have it format /system, /data and /cache, go back to wipe data/factory reset, then install zip from sdcard, select the rom and go... I know some roms require inspiremod, should I still install this if I'm USING an inspire??
Thanks for the input guys, I really appreciate it
If it does turn out to be the battery or you just decide to get a new one to test it out. I recommend these, they are awesome and the only thing anyone should try besides HTC factory replacements. Good luck and I hope this works out for you.
Anker Batteries
i only skimmed this. but cleaning battery contacts can help also check the side door, sometimes that can cause issues as well. air can out everything and clean metal contacts with rubbing (ipa) alcohol.
So I installed cleardroid. Once again everything worked fine for the first 10-15 minutes and then the shutdowns started again, always when making the phone do something (unlocking, clicking a notification, opening a program, etc) but never when the phone is charging.
I'll clean off every bronze or gold contact I can find but I think I might be fighting a lost cause lol. Three different ROMS, all with the same problem leads me to believe its a hardware issue. Since all the chips in these phones are all small and use multilayer boards I won't be able to replace anything myself so I see a new phone in my near future.
Thanks guys!
If it doesn't do it when its chargeing then it is the battery. I had bought my inspire from someone and it was having those issues ordered a new HTC stock battery from newegg for like $12 and has been working perfectly since then and honestly if you want the best battery rom absolution is the rom you should check out. It's a non sense rom but again I'd just buy a new battery. I had mine timed it'd reset at 92% 74% and 49% xD
Sent from my Inspire 4G using xda premium
spcclark said:
So I installed cleardroid. Once again everything worked fine for the first 10-15 minutes and then the shutdowns started again, always when making the phone do something (unlocking, clicking a notification, opening a program, etc) but never when the phone is charging.
I'll clean off every bronze or gold contact I can find but I think I might be fighting a lost cause lol. Three different ROMS, all with the same problem leads me to believe its a hardware issue. Since all the chips in these phones are all small and use multilayer boards I won't be able to replace anything myself so I see a new phone in my near future.
Thanks guys!
Click to expand...
Click to collapse
hmm, I would say try a new battery before getting a new phone. Worst case scenario is that you spent $15 to learn you need a new phone as opposed to spending $100+ on a new phone...this is of course assuming you want to keep the inspire and not just looking for a reason to get upgrade ahaha
I agree. It still sounds like a battery issue.
I would agree this definitely sounds like an internal short in the battery. Sounds like it's shutting off whenever it gets a significant load on it. Try a new battery first.
I had a similar issue though I was tweaking the CPU. Learned my lesson.
Sent from my Inspire 4G using XDA App
Yeah, Id bet money that its a bad battery. I had this same exact issue with my Inspire. If it shuts off more in low reception areas but it isn't shutting off when plugged in, its definitely the battery. I would try to find someone with an Inspire and try switching them batteries and see if it stops.
If I tried to use the flash with my camera, the phone would shut off. My phone would randomly reboot or turn off. ATT told me they had "some" bad batches of batteries. My phone was still under warranty so ATT sent me a new battery. All the problems went away!
The battery door on the Inspire becomes wonky the more you open it, I was having a problem like yours, new battery and new door has me going good.
Related
My inspire keeps powering off at ranodm times and has gotten worse. If its plugged into a power source it will stay on, but the second its pulled off theres a huge chance that it will just randomly power off. I've wiped the battery stats, factory rest a bunch of times, tried multiple roms and radios and can't find a solution. ANY HELP WOULD BE GREATLY APPRECIATED!!!!
See if ATT will give you a new battery.
Tx Redneck said:
See if ATT will give you a new battery.
Click to expand...
Click to collapse
I know it sounds like he's being an ass, but I think he's right. I have the exact same problem. Used CoreDroid, MIUI, & HoneySense 4 & 5 and they all randomly rebooted. I noticed that after I powered back on, the battery level would be significantly different. It got progressively worse as the battery level drops. Once I get to about 23%, it just turns off when I try to do anything. I speculate that the sudden increase in battery drain from the screen getting bright & the radio draws more current than the battery can provide.
To test, I got my phone to the point that it would turn off every time I booted it. It would show the homescreen & say that it had 18% battery. I then plugged it in to the USB charger & it works fine. I'll be replacing the battery ASAP.
this happend to me on CM7 and MIUI twice and the first time i just flashed off of CM7 and it stooped and on MIUI i just rebooted the phone while connected to the charger then when it was completely booted up i unplugged it and it was fine after that but that time it was caused by letting my battery die down and then i kept booting up my phone to completely deplete the battery and did this about 20 times and it wouldn't die so i just changed out batteries and when i booted and it would immediately power down like the battery was dead so thats when i plugged it in and powered on and it worked, and i know its not the battery because i have 4 batteries
cordell507 said:
this happend to me on CM7 and MIUI twice and the first time i just flashed off of CM7 and it stooped and on MIUI i just rebooted the phone while connected to the charger then when it was completely booted up i unplugged it and it was fine after that but that time it was caused by letting my battery die down and then i kept booting up my phone to completely deplete the battery and did this about 20 times and it wouldn't die so i just changed out batteries and when i booted and it would immediately power down like the battery was dead so thats when i plugged it in and powered on and it worked, and i know its not the battery because i have 4 batteries
Click to expand...
Click to collapse
Ok then, you "know" it's not the battery - so what is your speculation? Until I get the spare batteries I ordered today, I won't be able to fully test the battery theory. I can only say with certainty that the phone doesn't shutdown while plugged in.
I could also go along with another theory - The Thunderbolt got a recent OTA update that makes them randomly shutdown. Is it possible that a piece of that code made it into the new Gingerbread ROMs? I didn't note the issue running CoreDroid 6.4 (a GB build but the last to use EXT3 instead of EXT4 and was also released before the TB OTA update), but only after upgrading to 6.5. Could it be some finicky problem with EXT4?
meatrocket said:
Could it be some finicky problem with EXT4?
Click to expand...
Click to collapse
Actually, forget this part. I forgot I used HoneySense 4.0 with EXT3 & still had the random shutdown problem.
with it plugged in do a nandroid backup and then restore to stock then restore back with only restoring system and data
I know its not the battery because it will stay in CWM for several minutes and much longer than it does on without any random shutdowns. Going to try the return to stock and reflash method and post back.
Ok, so that I get this right, the test plan is to: flash back to stock, re-root & then reflash to a new ROM such as Coredroid 6.8? If that's what one of you are going to do, then I'll do it also so we can see if we get the same results.
Well, I actually downgraded to RUU_Ace_Cingular_US_1.80.502.3_Radio_12.39.60.19_26.06.04.06_M_release_166557_signed, went through Bubby's One Click and the damned phone shutdown upon boot to the first image of Bubby's. I figured MAYBE something was wrong with Bubby's One Click as I had originally used the ACE hack kit.
I reverted back to RUU_Ace_Cingular_US_1.80.502.3_Radio_12.39.60.19_26.06.04.06_M_release_166557_signed again & decided to use it for a minute to see if it shutdown and it DID!
There is either (A) a problem with my battery or (B) a problem with the charging system on my phone. This IS NOT a firmware/radio issue! It may be different for you, but I'm positive about my phone now. I'm going to wait until my new batteries come in on Wednesday and if it acts the same, I'll be replacing my phone under warranty. I should also note - I've never overclocked this phone, so I don't want anyone fear-mongering the N00BS about "see what overclocking will get you"!
Does yours stay on when its plugged in?
samftw said:
Does yours stay on when its plugged in?
Click to expand...
Click to collapse
Yes. I noticed the shutdowns started about 1½ to 2 weeks ago. It got more frequent as time went on. The phone is practically unusable now unless I leave it plugged in. I suspect that if it is indeed the battery, it may even start shutting down when plugged in since the phone will turn off if you remove the battery when it's plugged in. Just a hunch.
same exact story here totally bummed right now but at least i work for at&t so getting anew battery shouldnt be an issue. still a huge pain in my ass
samftw said:
same exact story here totally bummed right now but at least i work for at&t so getting anew battery shouldnt be an issue. still a huge pain in my ass
Click to expand...
Click to collapse
Well, bummer dude. I called AT&T and they said that the battery was covered under warranty & they'd be happy to send me one right out. The only problem was that they didn't have any in stock! They offered to credit my account with whatever I have to spend on replacing the battery myself. When I get the 2 batteries from Amazon & make sure they work, I'll get the credit for them applied to my account. It was only $25 for 2 batteries & charger shipped.
I called my local AT&T Corp stores to see if they had any batteries for the Inspire & they didn't either. Me thinks this widespread shortage of batteries could be indicative of a bigger problem.
WoW! Here's the feel-good part of this story....
As I posted earlier, AT&T service didn't have the battery to send me. I couldn't find a battery anywhere - I called the 2 AT&T Corp strores, BestBuy and Batteries +.
I went to the AT&T Corp store where I bought the phone & signed in for help. The girl came over to help as I was explaining to her what was happening & telling her that I wanted to take the battery out of her demo phone to make sure it was the battery. If it wasn't, then I could call service back & have them ship me a repalcement phone instead of having to wait until the batteries I ordered off of Amazon arrived.
She told me that she didn't want me to mess her floor phone up & offered to go in the back & get a phone to test with. She came back with a new battery still in the plastic. I popped it in and sure enough, it has been the battery! I told her thanks and that I felt a lot better knowing that it was indeed the battery.
She insisted that I keep the new battery since there were none to be found & she would "adjust" the phone she took the new battery from. I assume "adjust" is speak for "send it back as defective". I'm really positive about the whole experience, especially since she didn't have to do that at all. You can bet I'll be going back to that Corp store & buying from that rep when I'm ready to get my Samsung Galaxy S II!
I'm having the same problem I don't know why it's doing this
Sent from my HTC Inspire 4G™ using the XDA App.
King Askaba said:
I'm having the same problem I don't know why it's doing this
Sent from my HTC Inspire 4G™ using the XDA App.
Click to expand...
Click to collapse
Uh...did you read ANY of the thread or just post a reply? It seems rather obvious that there's a battery problem. Maybe you could do some of the same or similar testing we did to see if you have similar results?
The only thing I didn't say in all of this is that I got my phone on 2/14/11. So I've had it almost exactly 4 months before the problem really came up.
My phone will randomly turn off out of nowhere. Earlier today I had 17% battery and it just turned off instantly. I turned it back on and had 87% battery. About 10 minutes later it instintly turned off again and when I turned it on I had 25% battery. It's getting really annoying. I never had this problem before, nor have I ever dropped it.
Is there something wrong with the pins on the back of the case or something?
Thanks in advanced for the replys.
Hypercore said:
My phone will randomly turn off out of nowhere. Earlier today I had 17% battery and it just turned off instantly. I turned it back on and had 87% battery. About 10 minutes later it instintly turned off again and when I turned it on I had 25% battery. It's getting really annoying. I never had this problem before, nor have I ever dropped it.
Is there something wrong with the pins on the back of the case or something?
Thanks in advanced for the replys.
Click to expand...
Click to collapse
Hi,
A little information is always useful when seeking help.
ROM,
Radio,
Kernel,
Mods,
Themes,
I have the same issue, my phone turn power off randomly, sometimes on high percentage of battery and sometime on low level, some days it works fine and some days it happen 5 or 6 per day , the weather so clod now so i'm sure it's heating
my phone info:
Android Version: 2.3.4
Kernal Version: 2.6.35.14
Rom: Android Revolution HD™ 3.6.8 XE | 4.1.8 Sense 3.5
Any Help will be appreciated
Thanks
tantan911 said:
I have the same issue, my phone turn power off randomly, sometimes on high percentage of battery and sometime on low level, some days it works fine and some days it happen 5 or 6 per day , the weather so clod now so i'm sure it's heating
my phone info:
Android Version: 2.3.4
Kernal Version: 2.6.35.14
Rom: Android Revolution HD™ 3.6.8 XE | 4.1.8 Sense 3.5
Any Help will be appreciated
Thanks
Click to expand...
Click to collapse
nvm................
i had this same issue, for me it helped to move all my apps back to my SD card and reformat my sd card. Since then it happend once again and that was after i dropped my phone and my sd card unmouted. but besides that occasion havent had it for about a three week now.
might be related to moving apps to sd card, not sure do if this actually started the problems for me.
I m on stock ROM and i live in europe
I've got the same problem since about a week, phone randomly turning off. Though never when i'm using it, alsways when the phone is in standby mode, including the strange battery level jumps. I thought it was an app so i did a hard reset, but the turning off remained. I switched from Sense to Launcherpro, still no change.
My phone runs on stock rom, 2.3.4, Sense 3.0, Kernel 2.6.35.13
This weekend i'll backup my SD-card and reformat it, if this helps i'll let you know.
Try a new battery
My battery's only 6 months old!?
Noppe said:
My battery's only 6 months old!?
Click to expand...
Click to collapse
Mine had 2 months
Mains said:
Mine had 2 months
Click to expand...
Click to collapse
Been there, done that; problem still exists... I have tried a new battery new software (factory reset and hard reset in the repair centre), boardsap, other simcard, other sd card... The problem still is there, I am trying to get a new phone. The problem is the phone ... My question is is this only a normal sensation problem or is this also a problem on the Sensation XE?
My phone is starting to show the same symtons again. Overnight it also has shut down. So i guess the sd format did not get rid of the problem. But on my phone it definitively made it less frequent. As before the format i had it 5 times a day and now i have it once a 2 days. Probably will get worse overtime as the last time i had it.
snah65 said:
Been there, done that; problem still exists... I have tried a new battery new software (factory reset and hard reset in the repair centre), boardsap, other simcard, other sd card... The problem still is there, I am trying to get a new phone. The problem is the phone ... My question is is this only a normal sensation problem or is this also a problem on the Sensation XE?
Click to expand...
Click to collapse
Let me know if u succeed, i contacted HTC today and they told me to factory reset my phone. Not looking forward to that, do. Might do it next week.
forgot to ask, did HTC give u those out of warranty our did u buy them yourself?
Let me ask you a question. Have any of you polished your covers to chrome? I have had the same issue of my phone turning off in my holster, but only when I have my polished case on it. When I put my spare one that has not been touched, the phone works flawlessly. Not sure if there is some weird static buildup that is shorting the phone. Also, to get it to turn back on, I have to pull the battery first.
I had the same problem on my Sensation, turning off randomly (not reboot). And the battery would display wrong reading once it is back on. Initially I thought this was due to bad rooting or a custom ROM issue, I restored back to stock and right there on the language selection screen on first start and without the SD card, it went off. That made me sure it was a problem something else. I thought then it would be due to bad charges in the battery, used different charger to charge, didn't work, then I replaced the battery, somehow the problem stopped and when I insert back my old battery the problem still didn't come back. I don't have an explanation to this behavior. It works fine now.
That sounds weird, I didn't polish my back to chrome... And I also do not need to pull my battery to turn it back on. A few times I had that it turned of and it would directly turn of again after it was restarted (home screen loaded). The only way to get out of that was to hook it up to the charger.
Sent from my HTC Sensation Z710e using XDA App
It's really odd. I can't even use the phone any more.
When I turn it on, as long as the screen stays on it will not turn off.
Once I lock it and put it in my pocket, about 40 seconds later it shuts off. This isn't just powering down, it just instantaneously shuts down. I also can't turn the device back on no matter how many times I press power, I have to physically pull the battery and put it back in to turn it on.
One more thing to add: My girlfriend smacked my phone out of my hand once accidentally and the case doesn't click in. It stays in place but if you hold the case and attempt to take it off it falls off. I'm thinking it could possibly be a problem regarding the pins, but from what I know the pins only control the screen.
Edit: One last thing, when it's connected to my computer and being charged it never shuts down.
Read
I had this same problem two days ago. Left work and my phone just shut off while in my pocket. I was running sense-o-maniac Desense 3.5. It continued this behavior for the next day. Also my battery was showing random charge percentages. There were two issues"
1. I was had used the battery calibrator app from the market to erase my bat stats - problem - it kept erasing my battery stats.
2. I was using set CPU and after reading many dev forums about such issues, I realized that setting the idle below 384 mhz, it causes the phone to random reboot.
Once I conducted a complete wipe and flashed MIUI I was good. no issues.
My Suggestion: Try a complete wipe, then Android Rev HD wipe, then reflash, Wipe cache, Davlick Cache, Fix permissions, then reboot. Drain the battery, then recharge to 100% and wipe bat stats
TMO US Sensation 4g
Baseband:10.56.9035.00P_10.14.9035.01_m
Kernal: 2.6.35.14-Bricked-v1.5-ondmnd-1536-192.show-p1984
ROM: Sexy MIUI 1.12.9.01
2nd factory reset and reformatting the microSD did not solve my problem...
@anari101: I'm a big fan of custom roms, but currently my sensation's still running a stock rom. I'd rather not void the guarantee at the moment by flashing it as the phone isn't functioning properly. If i can't fix this problem without flashing a custom rom, i can return it to HTC and hope for a repair or a new device/battery...
Anybody got any other ideas?
i also dont want to root a phone that might have problems.
I did not do any factory reset yet, but the problem is comming back now i have once a day it just shuts down. The last time when i picked it up and pressed the power butten the screen was white for a split second. However if i look at my history of battery monitor widget it stopped recording an houre earlier. clueless to why this happens.
If your phone is rooted, I agree with anari - use current widget and battery calibration to re-calibrate your battery. Let phone charge all the way and then some like another 2 hours. Use battery calibration to get rid of batterystats.bin. Let battery completely drain (Hopefully it doesnt shut off in the process). Definitely seems like something is wrong with your ROM's battery settings.
If you dont have your phone rooted. Have you received any updates lately? If a factory reset didnt help - go to your local Tmobile and just have them ship you a new phone. Not worth dealing with the issue and they can get you a new phone within a couple days.
EDIT: If you have NOT factory reset your phone. You can try to copy all data off your SD card, reformat it. Insert it, let the phone recognize and set it up then add everything back on. If that doesn't work, factory reset (after using Astro to backup all apps). If THAT doesnt work, go get a new phone.
I am having this same problem. Mine always happens when I take my phone out of my pocket after it's been sitting for a while. It also seems that my battery is always around 30-40 percent. It will unlock then just turn off. I turn it back on and after about 30 seconds it turns back off. The only way I can get it to stay on is plugging it in to the charger for a couple of minutes after turning it on and it won't do it again for a while. I don't know what it is but I'm thinking battery or SD card.
I've searched the forums and have not seen anything quite like my problem, so if I missed an important thread, I'm sorry.
Over the weekend, I plugged my Captivate (using a stock battery) into the official Samsung charger and overnight my roommate semi-dislodged the charger. When I woke up and grabbed my phone it only registered a few hours of charging yet still had almost full battery. Upon rebooting the phone, I was sent into a bootloop. Not at the ROM, not at the Kernel, not even at the bootloader. It goes so far as to show the white loading ring at the center of the screen which never moves. At one point, a thin pink line appears halfway through the screen as it shuts down and reboots, never making it any farther. If I plug the phone in, it will boot normally though it does not accurately report battery levels or charging.
Other oddities: after 5 minutes of a phone call, the phone hard crashes. Not FC's, but just goes black. Upon a reboot, I get stuck into the same boot loop. If I plug the phone into the wall charger without a battery, it will go into the turned-off charging animation and show a 100% charged battery. Furthermore, my other roommate has a brand new i9000 so I tried that battery (again, stock Samsung) and it continues in the same bootloop. I have tried flashing other ROMS and going back to stock, but that does not seem to help.
Other info: I was running OneCosmic's ICS 3.1 with no overclock and light undervolting at the time. It was perfectly stable for the few days until the charger dislodged. I am also out of warranty and am not eligible for a hardware upgrade so repairing my Captivate would be ideal. I also have a usb jig if that is of any use to this scenario.
Has anyone experienced anything remotely like this? If not, what debugging steps should I attempt?
What I would suggest is using one of the ODIN one clicks and flash back to stock
Sent from my SGH-I897 using xda premium
I've flashed back to Rogers 2.2 stock. Doesn't help. It actually made it harder for me to get the phone started though I have yet to make a phone call from it.
Have you had the phone for less than a year? if so call at&t(or rogers) and they'll replace it for you.
then try factory reset
then try using odin or rom manager to flash back to stock
When all else fails, flash to cm7. that will completely wipe everything and start from scratch.
if that STILL dost work.... than you can be sure that its a hardware problem :/ theres nothing you can do except replace and sell for for parts.. sorry
You may want to try clearing the battery stats. Something in there may be telling the phone that the battery is completely dead and it shuts the phone down in the middle of the boot. Just a guess, though.
It sounds to me like the phone might have gotten confused aobut how much battery life it actually has. You might also try getting it loaded up and then letting it drain the battery completely down. Reset the stats and then fully recharge the phone.
Skoffer said:
You may want to try clearing the battery stats. Something in there may be telling the phone that the battery is completely dead and it shuts the phone down in the middle of the boot. Just a guess, though.
It sounds to me like the phone might have gotten confused aobut how much battery life it actually has. You might also try getting it loaded up and then letting it drain the battery completely down. Reset the stats and then fully recharge the phone.
Click to expand...
Click to collapse
I have exactly the same problem, I did the reset of the battery stats and still not working.
Did you solve the problem?
thanks
Martin
Thanks to everyone for their suggestions, however, no amount of battery calibration could get it to work. Furthermore, a bad flash has made the situation even worse. Now Im bootlooping even when plugged in and when unplugged my jig is of no help. I have declared my Captivate dead.
Best of luck toominds, if you get it to work, let me know. I'd love to have a spare phone sitting around.
Update 14/09/2012
Ok, I don't think what I had in mind helped. On 13th, I had multiple shutdown while trying to use cameras and today had multiple shutdown while on the phone to someone.
Think I will try doing something with Firmware next, now have a feel it might be the cause. I have no idea what is wrong, so just going to give with anything really. Will report back soon.
Update: 13/09/2012
After a complete drain the first time, by booting into recovery and bootloader (just want to remind everyone that this is because I can't make my phone boot). Then I left it on charging for the whole night, and I did this through wall charger NOT USB. I think I read it somewhere that they recommended this when calibrating your battery. Then the next day got 1 random shutdown, then I used it until it is completed drain again. Then followed by another full charge using wall charger. Today I have been using it for 6 hours and 21 minutes, haven't had a single problem. I don't know how not doing this would cause the phone to shutdown, but doing what I did seems to be working so far. I can actually rely on it for something now, say important phone calls.
Here was my reply to elvisypi:
Just to answer your question, it would random shutdown (not so much reboot) at anytime, at any battery percentage. I could do be doing anything, using any app, sometimes when I am not even using the phone.
I don't think it's a hardware/battery/ROM/kernel problem, I tried to say that it is a combined problem caused by flashing a phone too many times maybe or too often in a period of time. Also I was just about to update saying that calibrate battery does help. I had no reboot so far and this is only the second full charge and full drain I did.
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Original post 11/09/2012
After reading kushXmaster's post (click here) about how to add an object to help the battery stay in position (or get better connection), I found evidence that my issue was different. Before anyone ask, yes I have tried kushXmaster's idea, and no it did not work for me.
Ok, this is what I found. I had this problem not only with my current phone (htc sensation) but also with my previous phone (htc desire). So now thinking about it, it can't be the hardware problem. Cos the same problem happening to 2 different phones is pretty unlikely, not impossible, but very unlikely. The other thing was that my phones (both) didn't do this at the start when it was new, and it has only been like this a few months later (since I rooted it). For those who already guessed, yes I believe it's the flashing phones which is messing it up. However I don't know the reason or understand what is wrong with the phone. I have tried wipe battery stats and calibration, nothing worked, the only thing I found was when I go back to Sense 4 roms the problem seems better, but it is still there.
The last and most important reason why I am don't think this is a battery or hardware problem, is that my phone boots into bootloader or recovery with no problem (no reboot or shutdown). But when i tell it to boot normally it decides it hates me and turns it self off.
I am currently experiencing this problem, my phone is in recovery and I am waiting for battery to drain completely. Then gonna do calibration from there, hopefully this will work. I will keep you guys updated. Also if anyone has suggestions please leave a comment, and also let me know if anyone else is in the same position, good luck!
If you want to drain your device battery faster or more nicer way put screen timeout to never and like this you can still use your phone normal and drain the battery aswell just a little tip
Sent From My Sexy Sensation.
shahkam said:
If you want to drain your device battery faster or more nicer way put screen timeout to never and like this you can still use your phone normal and drain the battery aswell just a little tip
Sent From My Sexy Sensation.
Click to expand...
Click to collapse
If I could get it to turn on then I have a lot of ways to drain it quickly, but like I said it won't boot without shutting down before I could do anything. I turn it on, and I see the lock screen then bam it is shut down again.
lavafire said:
If I could get it to turn on then I have a lot of ways to drain it quickly, but like I said it won't boot without shutting down before I could do anything. I turn it on, and I see the lock screen then bam it is shut down again.
Click to expand...
Click to collapse
Ohhh sorry didn't get that
Sent From My Sexy Sensation.
To drain battery.. switch on wifi and bluetooth.. thn use 3g for 20 mins.. u will drain compltly
Sent from my HTC Sensation using xda premium
lavafire said:
After reading kushXmaster's post (click here) about how to add an object to help the battery stay in position (or get better connection), I found evidence that my issue was different. Before anyone ask, yes I have tried kushXmaster's idea, and no it did not work for me.
Ok, this is what I found. I had this problem not only with my current phone (htc sensation) but also with my previous phone (htc desire). So now thinking about it, it can't be the hardware problem. Cos the same problem happening to 2 different phones is pretty unlikely, not impossible, but very unlikely. The other thing was that my phones (both) didn't do this at the start when it was new, and it has only been like this a few months later (since I rooted it). For those who already guessed, yes I believe it's the flashing phones which is messing it up. However I don't know the reason or understand what is wrong with the phone. I have tried wipe battery stats and calibration, nothing worked, the only thing I found was when I go back to Sense 4 roms the problem seems better, but it is still there.
The last and most important reason why I am don't think this is a battery or hardware problem, is that my phone boots into bootloader or recovery with no problem (no reboot or shutdown). But when i tell it to boot normally it decides it hates me and turns it self off.
I am currently experiencing this problem, my phone is in recovery and I am waiting for battery to drain completely. Then gonna do calibration from there, hopefully this will work. I will keep you guys updated. Also if anyone has suggestions please leave a comment, and also let me know if anyone else is in the same position, good luck!
Click to expand...
Click to collapse
If you get random reboots, shutdowns, than don't even bother to calibrate the battery. It has nothing to do with the calibration. Tell us more info, how do the reboots happen, how often, what are you doing when it happens, etc. It could be a kernel/ROM problem, charger, battery, hardware. Pls give us more detailed info
shahkam said:
Ohhh sorry didn't get that
Sent From My Sexy Sensation.
Click to expand...
Click to collapse
No problem, appreciate the help :good:
elvisypi said:
If you get random reboots, shutdowns, than don't even bother to calibrate the battery. It has nothing to do with the calibration. Tell us more info, how do the reboots happen, how often, what are you doing when it happens, etc. It could be a kernel/ROM problem, charger, battery, hardware. Pls give us more detailed info
Click to expand...
Click to collapse
Thanks for the tip, but tbh if i know all that I don't really need to be asking anyone. For example, if it is a ROM problem, i just change ROM. The problem is that I don't know the cause and it seems to be everything and anything, it will shut down at different length of time, sometimes when it just starts, others 30 seconds after boot has completed. I am not looking for a solution, I am more wondering what everyone else has experienced when they say they have random reboots or shutdown, because after tones of research no one has provided anything that fixes my problem.
Just to answer your question, it would random shutdown (not so much reboot) at anytime, at any battery percentage. I could do be doing anything, using any app, sometimes when I am not even using the phone.
I don't think it's a hardware/battery/ROM/kernel problem, I tried to say that it is a combined problem caused by flashing a phone too many times maybe or too often in a period of time. Also I was just about to update saying that calibrate battery does help. I had no reboot so far and this is only the second full charge and full drain I did.
I had a same reboot problem and tried the kushXmaster's trick with the business card and did not worked for me either, at the beginning…
There was no reboot or shutdown in bootloader mode in my device either. When I flashed new firmware and ROM the problem was gone, but only for few weeks. I tried multiple ROMs also, but always with the same result. This is why I was skeptic with the business card battery fix also.
But then I read kushXmaster's thread again and put an alu foil as shown by Shreyas Jani and pulled the ground pin as described by StuartTheFish. I still do not understand what happened, but my phone is working perfectly more than a month now, without restarts and shut downs. I do not know which solution helped (not sure if I placed a business card correctly before). But I do not want to experiment with this anymore. I did not even removed a battery cover since that time and I'm glad it is all working now.
Hope this helps.
prgab said:
I had a same reboot problem and tried the kushXmaster's trick with the business card and did not worked for me either, at the beginning…
There was no reboot or shutdown in bootloader mode in my device either. When I flashed new firmware and ROM the problem was gone, but only for few weeks. I tried multiple ROMs also, but always with the same result. This is why I was skeptic with the business card battery fix also.
But then I read kushXmaster's thread again and put an alu foil as shown by Shreyas Jani and pulled the ground pin as described by StuartTheFish. I still do not understand what happened, but my phone is working perfectly more than a month now, without restarts and shut downs. I do not know which solution helped (not sure if I placed a business card correctly before). But I do not want to experiment with this anymore. I did not even removed a battery cover since that time and I'm glad it is all working now.
Hope this helps.
Click to expand...
Click to collapse
I experienced exactly what you experienced, when i flash a new ROM it is ok for a while. Then just gets to the stage where it happens again. I also tried almost every single ROM I could find, only sense 4 seemed to help but still didn't solve this problem completely.
Thanks for the help, really useful. If what I am trying now doesn't work then what you suggested will definably be my next hope. Cheers!
Edit: I know what you mean, if it works that back cover is not coming off.
same as you
I experience now typically the same problem as yours.
Did changing firmware helped? And how to do this?
First, sorry if this has already been discussed somewhere, but I couldn't find a topic with a case exactly like mine.
I have a 4G Slide. From the beginning, as I don't like Android 2.3 (or whatever it was, 2.X anyway) I upgraded to 4.0 by installing Cyanogenmod 9.10 (stable release for Doubleshot). So I don't really know how it was before CM 9, but here's the issue.
First, this phone takes forever to charge it, even leaving it overnight isn't enough sometimes. However, it can reach 100%, it's just really slow. And here's the strange part. If you look at the charge graph in Battery menu, you can see the straight line going up, and at a certain moment you can notice what looks like a very slight break in it - not a gap, I mean that it's going up at a certain angle, and you see it suddenly change a bit, like the charging speed slowed down or something. So I found out that when you see this line break, you can just reboot the phone. And it shows 100% charge, the light is green! Otherwise you'll have to wait for hours until it shows 100%.
Also, changes in charge displayed on the screen are almost unpredictable. Sometimes it shows you it's holding charge well for a relatively long time, and suddenly, there's a sharp fall in the graph, and the phone shuts off. It's especially annoying during the night, as I use it as an alarm cloclk to wake up, and once I almost was late for work because the stupid thing died in the night, luckily I woke up by myself.
So my question is whether this can be fixed as I'm fed up. What I tried: changed the battery, tried different chargers, tried to clean the micro USB on the phone (the charging port), installed an updated version of CM 9 from this site. Nothing seems to help. So I'll be grateful if someone can tell me what it is, maybe you've seen this happen. Does it mean my phone has a bad charging controller? I also heard that flashing a different kernel sometimes helps, but there aren't any available for my phone.
Thank you.
RomanKasp said:
First, sorry if this has already been discussed somewhere, but I couldn't find a topic with a case exactly like mine.
I have a 4G Slide. From the beginning, as I don't like Android 2.3 (or whatever it was, 2.X anyway) I upgraded to 4.0 by installing Cyanogenmod 9.10 (stable release for Doubleshot). So I don't really know how it was before CM 9, but here's the issue.
First, this phone takes forever to charge it, even leaving it overnight isn't enough sometimes. However, it can reach 100%, it's just really slow. And here's the strange part. If you look at the charge graph in Battery menu, you can see the straight line going up, and at a certain moment you can notice what looks like a very slight break in it - not a gap, I mean that it's going up at a certain angle, and you see it suddenly change a bit, like the charging speed slowed down or something. So I found out that when you see this line break, you can just reboot the phone. And it shows 100% charge, the light is green! Otherwise you'll have to wait for hours until it shows 100%.
Also, changes in charge displayed on the screen are almost unpredictable. Sometimes it shows you it's holding charge well for a relatively long time, and suddenly, there's a sharp fall in the graph, and the phone shuts off. It's especially annoying during the night, as I use it as an alarm cloclk to wake up, and once I almost was late for work because the stupid thing died in the night, luckily I woke up by myself.
So my question is whether this can be fixed as I'm fed up. What I tried: changed the battery, tried different chargers, tried to clean the micro USB on the phone (the charging port), installed an updated version of CM 9 from this site. Nothing seems to help. So I'll be grateful if someone can tell me what it is, maybe you've seen this happen. Does it mean my phone has a bad charging controller? I also heard that flashing a different kernel sometimes helps, but there aren't any available for my phone.
Thank you.
Click to expand...
Click to collapse
ICS may just have battery stats that don't work for your batteries. Try calibrating the battery:
http://www.androidpit.com/how-to-calibrate-the-battery-on-your-android-device
https://play.google.com/store/apps/details?id=com.nema.batterycalibration&hl=en
If I remember the instructions properly, install the app, charge to full (or half hour past full), open the app to press the button, run it dry, and charge it fully with it turned off (note the LED on mine turns green at the 90% mark, so leave it plugged in and off for about an hour past the time it turns green).
I found with the app, it takes forever to get that last 1% after using it, and it takes a while before dipping below it again, but it seems to be more accurate than CM thinking I had the stock battery installed (I have a couple Ankers now). Hope this helps.
Thank you but doesn't work
Nothing helps. It's surely not related to incorrectly calibrated battery. I did 8-1-1 charge which DID help when I bought a Chinese copy of Samsung Galaxy S3 Mini (my wife is using it now, and it's working fine, battery life is very good). But my stupid phone doesn't react. Just 5 minutes ago, when I was talking to my friend, it still showed about 30% left, then it suddenly died and I even couldn't turn it on, even while it was charging, the red light was blinking. Then it turned on and showed 2%! But the most interesting thing is that now there's something else going on, which I've NEVER seen! Because when I looked at it after approximately 10 minutes, it showed 98%!!! It never did that before. What the hell is happening?????? Then I rebooted it, and now it shows 39%! How's that? I've no idea how to make it work, maybe it's the CM9 which doesn't work corectly with the battery controller, but I think that it's much more likely that the battery controller itself is faulty. Sometimes this happens, and this is a physical fault. Unfortunately, it's too expensive to fix, so I'll just probably have to get a new phone...
RomanKasp said:
Nothing helps. It's surely not related to incorrectly calibrated battery. I did 8-1-1 charge which DID help when I bought a Chinese copy of Samsung Galaxy S3 Mini (my wife is using it now, and it's working fine, battery life is very good). But my stupid phone doesn't react. Just 5 minutes ago, when I was talking to my friend, it still showed about 30% left, then it suddenly died and I even couldn't turn it on, even while it was charging, the red light was blinking. Then it turned on and showed 2%! But the most interesting thing is that now there's something else going on, which I've NEVER seen! Because when I looked at it after approximately 10 minutes, it showed 98%!!! It never did that before. What the hell is happening?????? Then I rebooted it, and now it shows 39%! How's that? I've no idea how to make it work, maybe it's the CM9 which doesn't work corectly with the battery controller, but I think that it's much more likely that the battery controller itself is faulty. Sometimes this happens, and this is a physical fault. Unfortunately, it's too expensive to fix, so I'll just probably have to get a new phone...
Click to expand...
Click to collapse
Well, I am suspecting a hardware issue, but only one way to find out ... go back to stock.
Doesn't have to be true stock, if you no longer have a nandroid of the original OS. MikTouch would work just as well, as the kernels are interchangeable. If you need a download for it, I can help out with that.
joel.maxuel said:
Well, I am suspecting a hardware issue, but only one way to find out ... go back to stock.
Doesn't have to be true stock, if you no longer have a nandroid of the original OS. MikTouch would work just as well, as the kernels are interchangeable. If you need a download for it, I can help out with that.
Click to expand...
Click to collapse
By the way, I wanted to install an upgrade - a different version of CM found here (the thread says it's stable enough) to see if a newer system can solve the problem. I found this "[ROM][Official]MyTouch4G Slide CyanogenMod 10.1 [P-21] | 2013-06-16" - but unfortunately, it doesn't work on my phone. It's getting installed, and then it says something like "Updating Android" and then "Starting applications" and just freezes. If you reboot it, it just stops at the CM10 logo. I had this before with CM 9 and wiped Dalvik cache (I think), then the problem went away. Here, no such luck. Doesn't help at all. Will go back (as I did a backup) to what I had. But it's a pity.
RomanKasp said:
By the way, I wanted to install an upgrade - a different version of CM found here (the thread says it's stable enough) to see if a newer system can solve the problem. I found this "[ROM][Official]MyTouch4G Slide CyanogenMod 10.1 [P-21] | 2013-06-16" - but unfortunately, it doesn't work on my phone. It's getting installed, and then it says something like "Updating Android" and then "Starting applications" and just freezes. If you reboot it, it just stops at the CM10 logo. I had this before with CM 9 and wiped Dalvik cache (I think), then the problem went away. Here, no such luck. Doesn't help at all. Will go back (as I did a backup) to what I had. But it's a pity.
Click to expand...
Click to collapse
Did you dirty flash, that is not wipe data before installing CM10.1? If so, that would be the cause.
If not, that's new for me. I used TBalden's CM10.1 for a year, never had a problem like that.
joel.maxuel said:
Did you dirty flash, that is not wipe data before installing CM10.1? If so, that would be the cause.
If not, that's new for me. I used TBalden's CM10.1 for a year, never had a problem like that.
Click to expand...
Click to collapse
I tried everything, including wiping data/cache/Dalvik cache, then installing the file, I even tried to install the GApps too. Nothing seems to happen. It just gets stuck in the bootloop. When you first turn it on, it stops at "Starting apps", then if you reboot it, it stops working at CM logo (bootloop). I waited for 10 minutes or more, no result. Luckily, I did a full backup so I went back to CM 9. Seems like my phone is simply incompatible with this mod. No luck for me here .