S6 Randomly Turns Off... - Galaxy S6 Q&A, Help & Troubleshooting

Hi
I have a Samsung Galaxy S6 running complete stock 5.1.1 G920F.
This happened to me quite a few times over the past few days. It happens sometimes when I am doing something on the phone or the phone is in the pocket.
What happens is that the phone turns off or something of that nature because the only way I can turn it on after this is by plugging it in to charge.
Has anyone else faced the same issue?
Is there a fix.

Info
UltraGamerHD said:
Hi
I have a Samsung Galaxy S6 running complete stock 5.1.1 G920F.
This happened to me quite a few times over the past few days. It happens sometimes when I am doing something on the phone or the phone is in the pocket.
What happens is that the phone turns off or something of that nature because the only way I can turn it on after this is by plugging it in to charge.
Has anyone else faced the same issue?
Is there a fix.
Click to expand...
Click to collapse
Apply Factory Reset & then Flash stock firmware by Odin
this can solve ur problem if it s about software!
:good:

Geeks Empire said:
Apply Factory Reset & then Flash stock firmware by Odin
this can solve ur problem if it s about software!
:good:
Click to expand...
Click to collapse
Will flashing stock by odin trip knox.
Sent from my SM-G920F using Tapatalk

Related

Boot loop issue - i9003 kp2

Hi,
I am facing an issue with latest release 2.3.6 from past 4 nights. Every morning when i wakes up i can see boot samsung logo in my phone and it keeps on restarting automatically afterwards when i remove the battery and power it on again whole data is wiped out including contacts messages mails but applications remains only. I have tried reinstalling the firmware its same.
Please advice.
gugnani said:
Hi,
I am facing an issue with latest release 2.3.6 from past 4 nights. Every morning when i wakes up i can see boot samsung logo in my phone and it keeps on restarting automatically afterwards when i remove the battery and power it on again whole data is wiped out including contacts messages mails but applications remains only. I have tried reinstalling the firmware its same.
Please advice.
Click to expand...
Click to collapse
flash xxkpe firmware first then ddkp2
gugnani said:
Hi,
I am facing an issue with latest release 2.3.6 from past 4 nights. Every morning when i wakes up i can see boot samsung logo in my phone and it keeps on restarting automatically afterwards when i remove the battery and power it on again whole data is wiped out including contacts messages mails but applications remains only. I have tried reinstalling the firmware its same.
Please advice.
Click to expand...
Click to collapse
1. Flash with pit file alone of xxkpe with re-partition checked.
2. Then click on reset button in odin.
3. Then enter the mobile again in download mode.
4. Select four files pda, modem, csc, bootloader with re-partition unchecked and flash it.
5. Flash xxkpe once more.
6. Flash with ddkp2.
7. Wipe cache and factory reset.
got new galaxy i9003 on replacement.....
ddkp2/ext4/cwm 5
Most easier way is to factory reset before flashing a new rom. Remember wipe davick cache, after u flash too.
Sent from my GT-I9003 using xda premium
thomas4147 said:
Most easier way is to factory reset before flashing a new rom. Remember wipe davick cache, after u flash too.
Sent from my GT-I9003 using xda premium
Click to expand...
Click to collapse
But you can see that after flashing a new rom it automatically factory resets, the time between the flashing done and the phone boots i.e. some process occur in phone u can see that automatically factory resetting
got new galaxy i9003 on replacement.....
ddkp2/ext4/cwm 5
I was facing this same problem, not only with kp2 but even kpq bone stock with no root. I guess it's a hardware fault as even a full fresh install doesn't fix it.So my advice is to give it to the service center and let them replace the board. That's what they're doing to my phone, will get it in 2 days...
Issue Resolved
Thanks Everyone for the suggestions, Finally I have got my motherboard replaced. Its working fine now.
Thank you so much.
gugnani said:
Thanks Everyone for the suggestions, Finally I have got my motherboard replaced. Its working fine now.
Thank you so much.
Click to expand...
Click to collapse
Hi guy there are many members with this issue I was one of them I got my phone replaced
this is hardware failier sumsung should declare that
dr-PHP said:
Hi guy there are many members with this issue I was one of them I got my phone replaced
this is hardware failier sumsung should declare that
Click to expand...
Click to collapse
Yes its unacceptable that so many phones are failing at roughly about the same time... those whose phones are still running fine do run a risk of this happening to them too!
mzone1510, gugnani and dr-PHP,
I am facing the same issue with my GT-i9003 since last month... been to service centers here in Bangalore multiple times but these guys are clueless. They kept it under observation for more than 10 days in these 4 visits and promised to fix it. They dont agree to this being a hardware issue and insist that there is software fix which they are not able to explain or convince me so far.
I contacted the Samsung support and they got back to me. Yesterday they asked me to again submit my cellphone to the same service center and promised that they would fix it. I am really confused as to what steps to take now to get my phone fixed as only a month left for the warranty to expire. If this is an hardware issue, how do I get it replaced? Please advise.
Thanks,
Shyam
it may be boot loop..flash i9003 with ddkp3 and clear cache / do factory data reset... dont forget to backup
shyamb said:
mzone1510, gugnani and dr-PHP,
I am facing the same issue with my GT-i9003 since last month... been to service centers here in Bangalore multiple times but these guys are clueless. They kept it under observation for more than 10 days in these 4 visits and promised to fix it. They dont agree to this being a hardware issue and insist that there is software fix which they are not able to explain or convince me so far.
I contacted the Samsung support and they got back to me. Yesterday they asked me to again submit my cellphone to the same service center and promised that they would fix it. I am really confused as to what steps to take now to get my phone fixed as only a month left for the warranty to expire. If this is an hardware issue, how do I get it replaced? Please advise.
Thanks,
Shyam
Click to expand...
Click to collapse
Continously mail and call the customer support and say them that it has been more than 3 times the service center cant fix the problem and ask them and force them to replace the handset... i had a similar another problem and gave it two times and recieved it without repairing the fault.. atlast i fired on them and they replaced with a brand nrw mobile.... say them that you are going to complaint the customer court...
send from gt-i9003 using android keyboard
I am facing the same problem too,
Then i send to service center and they change a new PCB(motherboard?), then this problem solved.
Now new problem arise, GPS totally no working.
Thanks Guys!. Finally they have agreed to offer a refund for the phone!
can i have the link for kd3?
hi , i am having galaxy sl i9003, and all was going good until came to newzealand and? updated my cell by official FW by kies. when i did that the cell restart by by it self and it stucks in the boot lood and when i saw the loop i remove battery and after that i starts it again what i see is my phone is formated no contacts no messages.thats not all after that as i had no choice to go for? unofficial FW i tried some FW from every were. read so many forums and tried on my phone but didnt worked but what i came to know is my internal sd is broken thats the problem. i read one solution which contains root the phone and tried it and ended up having one more addition in my problems now it doesnt even starts its just stucks in boot loop no matter what ever i do. i can go to download mode and recovery mode thats all nothing else . i hope you here can help me out plz!!!
Dharmik111120 said:
hi , i am having galaxy sl i9003, and all was going good until came to newzealand and? updated my cell by official FW by kies. when i did that the cell restart by by it self and it stucks in the boot lood and when i saw the loop i remove battery and after that i starts it again what i see is my phone is formated no contacts no messages.thats not all after that as i had no choice to go for? unofficial FW i tried some FW from every were. read so many forums and tried on my phone but didnt worked but what i came to know is my internal sd is broken thats the problem. i read one solution which contains root the phone and tried it and ended up having one more addition in my problems now it doesnt even starts its just stucks in boot loop no matter what ever i do. i can go to download mode and recovery mode thats all nothing else . i hope you here can help me out plz!!!
Click to expand...
Click to collapse
If you can go into download mode just flash xxkpe then flash yiur desired firmware.The whole guide is given in development section.As for the restart problem.If your phone restarts and factory resets(all contacts and msgs lost) frequently then its tge problem of motgerboard.in which case there is no solution other than going to samsung service centre.
Sent from my GT-I9003 using XDA
devilhell007 said:
If you can go into download mode just flash xxkpe then flash yiur desired firmware.The whole guide is given in development section.As for the restart problem.If your phone restarts and factory resets(all contacts and msgs lost) frequently then its tge problem of motgerboard.in which case there is no solution other than going to samsung service centre.
Sent from my GT-I9003 using XDA
Click to expand...
Click to collapse
i flashed with kpe but the same result didnt helped? any other solution?
Dharmik111120 said:
i flashed with kpe but the same result didnt helped? any other solution?
Click to expand...
Click to collapse
i had the same problem but i've never had a restart problem... as the other members say you must go to a samsung center
ANYONE WITH THE SAME PROBLEM YOU MUST READ THIS
Hey guys, i had exactly the same problems on my phone... only my phone reboots when i leave the phone in idle for 2 weeks before completely bootlooping on the bootlogo. at first i thought it was just a software problem and i could fix it by reflashing to stock. it took one more week before doing so since i didnt have a new laptop then. but when i got my laptop, i immediately flashed to stock but the rebooting still exists. i want to tell you guys, if it still reboots even if you flash to stock, IT IS NO LONGER A SOFTWARE/FIRMWARE PROBLEM! it is a hardware defect between the motherboard and the internal sd (usb storage). if you have this problem, bring it immediately to a service center for a motherboard fix/change. the cause of the problem is by putting the phone on your jeans/shorts' pocket (specially if its slim fit/ or tight) the phone bends and then it'll break the motherboard... also an unusual cause of the promblem is that when you have an external sd exceeding 8gigabytes. yes i too am suprised. i found this out when the technician asked me how much gig my ext. sd has. they say that it is adviseable and reccomended to have a 4gig ext. sd or lower. anything else higher could damage the phone.
my thread of the same problem on the link below:
http://forum.xda-developers.com/showthread.php?t=1603995

[Q] My Tab 7 Plus is possibly hard bricked after JB ROM flash

I flashed the JB ROM on my Tab 7 Plus. After the "succeess" of the flashing as said by Odin v1.85, I tried to turn on the device, but it didn't. I tried to access download mode or recovery mode but it didn't work either. I tried to hold the volume down button and connect the cable to the tablet. That opened the download mode but the screen was "flashing". The rate at which the screen "flashes" keeps increasing until it becomes very fast and the device turns off. I tried to flash a ROM, but Unfortunately it turns off fast that there will be no time for the flashing process to continue.
Any idea what should I do?
what model device do you have and what exact ROM did you flash? and which ROM did you have before flashing.
If you say I dont know to any of these.....
Reply
chrisrotolo said:
what model device do you have and what exact ROM did you flash? and which ROM did you have before flashing.
If you say I dont know to any of these.....
Click to expand...
Click to collapse
My Device is GT-P6200 and I got the GT-P6200 JB ROM for it.
______________
I left my device to charge all night. When I woke up I tried to see if the 'flashing' of the screen still occurs, but it didn't happen. I think I can flash a ROM now
I tried to flash the ROM again and it worked, luckily it was not a hard brick. Problem solved. It is weird that the flashing didn't succeed the previous time. Maybe the battery level was low (about 20%) when I flashed the ROM the previous time, can this be the problem?
yes, also a faulty or non-OEM cable would be the culprit.
SudoHalt said:
I tried to flash the ROM again and it worked, luckily it was not a hard brick. Problem solved. It is weird that the flashing didn't succeed the previous time. Maybe the battery level was low (about 20%) when I flashed the ROM the previous time, can this be the problem?
Click to expand...
Click to collapse
yess. flashing(blinking) screen is how download mode tells you that your battery is low. probably less than 10% since it even turned off by itself.
This Happend To me and I got it BACK
Hello... I totally understand your frustration... This exact same thing happened to me after my battery went dead just after I installed JB...
well here is the kick and it's kind of tricky...
If you want you can call me and I can tell you the instructions, it's complicated but if you follow the steps it will work...
I can also take the time to write it down, but i'm bad a typing.
let me know if you are interested...
Sorry for the late reply. It was fixed after less than a day from starting this thread.
Sent from my GT-I9001 using xda app-developers app

Firmware upgrade encountered an issue.

I have a galaxy tab 2 GT-P3113.
Currently it will not do much of anything. I have not touched it in months but decided to try again.
In the past I have flashed many roms and kernels on it and even dual booted it at one point.
It became unstable and slow so I put it back to stock firmware. However it was still very slow and unresponsive like an old XP pc.
I don't remember exactly what I was doing but I assume I tried to reflash the stock firmware again via kies and since then it has been basically bricked.
If it does power on it says 'Firmware upgrade encountered an issue. Please select recovery mode in Kies and try again.'
Well I tried kies and get device not responding. When I plug it in to odin it lights up yellow and if I remember correctly it should be green. However I cannot even get it into download mode to use odin. I am afraid I have completely bricked it. Does anyone have any suggestions?
jesusfreakjacob said:
I have a galaxy tab 2 GT-P3113.
Currently it will not do much of anything. I have not touched it in months but decided to try again.
In the past I have flashed many roms and kernels on it and even dual booted it at one point.
It became unstable and slow so I put it back to stock firmware. However it was still very slow and unresponsive like an old XP pc.
I don't remember exactly what I was doing but I assume I tried to reflash the stock firmware again via kies and since then it has been basically bricked.
If it does power on it says 'Firmware upgrade encountered an issue. Please select recovery mode in Kies and try again.'
Well I tried kies and get device not responding. When I plug it in to odin it lights up yellow and if I remember correctly it should be green. However I cannot even get it into download mode to use odin. I am afraid I have completely bricked it. Does anyone have any suggestions?
Click to expand...
Click to collapse
If you can't get into download mode then there is no way to fix it without jtag
Sent from my GT-P3100 using Tapatalk
shsagnik said:
If you can't get into download mode then there is no way to fix it without jtag
Sent from my GT-P3100 using Tapatalk
Click to expand...
Click to collapse
well jtag is the one thing I have zero experience with? Do you know anything about it?

How to hard brick my galaxy s6

Hello After a bad flash and without backup my efs I lost my galaxy imei s6, I tried everything but I did not manage to recover it, there would have there a solution for my hard brig for téléphonne samsung has the return and he repaired me?
Did you try to install stock rom again? If you have 5.0.2 bootloader, install stock 5.0.2 rom, if you have 5.1.1 bootloader try to install 5.1.1 rom. It helped my when I had sgs3 long time ago. Hope it helps!
Your asking how to make your phone not work anymore?
I already tried everything, I handed the official 5.1.1 rom but without success ... yes I want a hard means brick my phone, it does not light up at all
this galaxy s6 is crap i just stuck in bootloader now i heard something inside the phone making noise like if the battery is disconnected and i never drop my phone i only used it for 7 days ! yasterday i have imei 34000000000004 not registred network now when i flashed rom again i stuck in bootload
tazaga said:
this galaxy s6 is crap i just stuck in bootloader now i heard something inside the phone making noise like if the battery is disconnected and i never drop my phone i only used it for 7 days ! yasterday i have imei 34000000000004 not registred network now when i flashed rom again i stuck in bootload
Click to expand...
Click to collapse
WARRANTY!
1. If your knox counter is not tripped than you can use warranty, as kmiloxdxd says.
2. If you want to brick your phone it means you want to destroy it.
3. If you're stuck in download mode try pressing power button, volume down and home button until the phone powers off.
tazaga said:
this galaxy s6 is crap i just stuck in bootloader now i heard something inside the phone making noise like if the battery is disconnected and i never drop my phone i only used it for 7 days ! yasterday i have imei 34000000000004 not registred network now when i flashed rom again i stuck in bootload
Click to expand...
Click to collapse
Sounds like your corrupted your efs partition. If you didn't do anything to it (like flashing the wrong firmware variant) then send it in for warranty.
The rattling noise is usually from the optical image stabilisation and it's, although disconcerting, perfectly normal. The iphone also has the noise.
Sent from my SM-G925I using Tapatalk
would it be possible for you to have efs another galaxy s6 to again access the network?
I can help you hard brick it....hit it with a brick! Then get something with a larger battery.

Samsung appears to be dead :( help

Hi, my Samsung s7 has been having issues since the nougat update, every so often the phone would reboot by itself for no reason and since yesterday the phone will no longer boot into the system at all it crashes when the Samsung logo comes on, I've tried to install a ROM through Odin with the same effect and I can't get into recovery as the device crashes before the options come up, the blue led stays on blue and if I try to put into download or boot more than 3 tines the phone hangs on a blank screen and does not respond at all I have to wait for the battery to die before I can try again, what could be the issue?
Why asking help here.seems that you have to send it to service?
Στάλθηκε από το SM-G930F μου χρησιμοποιώντας Tapatalk
Hmm.. That's sort of a last resort since I have limited cash to sort my phone out.. Just wondering if anyone has had this problem before since I can't figure it out for myself
Does it have a MicroSD card inserted?
Try without that in case that's causing problems
Crashing in download mode doesn't sound good though, as that is not part of the ROM/Firmware, it's equivalent would be similar to a PC crashing while in the BIOS
Hi thanks I've tried that as well but doesn't seem yo fix anything, it doesn't crash in download mode it crashes when attempting to boot into the os and crashes in recovery mode, I can install the os via Odin but as soon as the os is ready to boot it crashes
LeeMC1989 said:
Hi thanks I've tried that as well but doesn't seem yo fix anything, it doesn't crash in download mode it crashes when attempting to boot into the os and crashes in recovery mode, I can install the os via Odin but as soon as the os is ready to boot it crashes
Click to expand...
Click to collapse
Wrong firmware for your device?
Enviado do meu SM-G930F através de Tapatalk
Not that I know of, I had to download it off another site since Sam mobile wasn't working at the time I hope Sam mobile works tonight
Make sure you're using CSC in ODIN to perform the full reset after the flash
Unfortunately that didn't solve anything tried to reinstall with 3 different os and still crashes at boot sigh.... Looks like the phone is busted and never going to be repairable, think I'm not going yp be owning a Samsung ever again since they always seem to fail on me grrr...
LeeMC1989 said:
Unfortunately that didn't solve anything tried to reinstall with 3 different os and still crashes at boot sigh.... Looks like the phone is busted and never going to be repairable, think I'm not going yp be owning a Samsung ever again since they always seem to fail on me grrr...
Click to expand...
Click to collapse
It should still be under warranty as long as you didn't void it with KNOX 0x1
It has been tripped with Knox I flashed a wrong firm ware it said it was official but it was rooted
LeeMC1989 said:
It has been tripped with Knox I flashed a wrong firm ware it said it was official but it was rooted
Click to expand...
Click to collapse
With ODIN?
Didn't think it was possible to flash custom firmware with ODIN
Yeah it was modified firmware, anyways this can be closed as the motherboard on the phone was faulty so I sold the phone for spares as it can't be fixed if this happens to anyone else just go to Samsung and if you've tripped knox just sell it as it can't be fixed.

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