Moto G - Followed the RESET instructions, still does not work - Moto G Q&A, Help & Troubleshooting

Here is what I found for 2nd gen. resetting:
External Reset (KitKat)
If you are unable to access the phone's menu to perform the standard reset you can attempt an external factory reset.
Notes:
When using this feature; everything is deleted from the device.
Reset will require a minimum battery level of 25%. If you are unable to perform a reset, please charge for 20-30 minutes and try reset again.
1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select
Tip: If the device reboots, you may have waited to long to make a selection, you will need to begin the process again.
4. The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)
5. Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and Vol Down key, and start the process again.
6. The device will display additional menu options (Text will appear in BLUE)
7. Use the VOL DOWN Key to scroll to Wipe data / factory reset and the POWER Key to select this option
8. Use the VOL DOWN key again to select YES - delete all user data and press the POWER key to CONFIRM
9. Once the Formatting is complete, press the POWER key to confirm a REBOOT
10. The device will reboot and start the normal power up sequence
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Click to collapse
Everything worked up until 10... It does not reboot nor start the normal power up sequence... Wazzup?

Related

How to boot into System Revovery/nandroid/ from a power off situation.

I was trying out a new setup on my phone when it got stuck on the Motorola M. I found that you can boot into System Recovery with out going through the app and doing a recovery boot. This is not the factory manual reboot procedure.
***Boot into System Recovery**
Steps
1. If stuck in M logo screen or Dexter's screen, pull battery
2. Insert battery and hit power button
3. As soon as you hit power button hold the Volume up button down until the unboxing logo comes up.
**Updated with info provided by 3rdstring**
And now you can use nandroid to go back to a earlier version of dexter's or what ever you have on your card.
I would also recommend to wipe the dalvik cache, and cache partition. You do not need to do a factory reset.
Hope this helps others out, no need to reflash to stock version when your phone bricks.
**Factory Reboot steps***
To Manually Reset
If there are significant problems with your device or you are not able to follow the steps above please use the following process to manually reset the phone:
Turn off phone
Press Power key + Camera Key + GalleryKey to power on the phone and bring up the recovery screen
When the Triangle/Exclamation point screen appears, press Volume Up + Gallery Key down and tap the camera key to show the recovery menu.
When the recovery window appears, use the volume up/down keys to navigate the menu and the camera key to enter your selection.
Select Wipe data/factory reset
Select Reboot Phone
You should only need to hold in the volume up button while powering on the phone to boot into OpenRecovery once it's installed either via Dexter's System Recovery app or through the directions on ModMyMobile.
Hi thanks very much doing your discovery unbrick my other xt720
Sent from my XT720 using XDA Premium App
Sorry your wrong hold power then volume.
Sent from my XT720 using XDA Premium App
Brian5475E said:
3. As soon as you hit power button hold the Volume up button down until the unboxing logo comes up.
**Updated with info provided by 3rdstring**
Click to expand...
Click to collapse
I do believe that is what I said. Tested it myself. Hold the power button to turn on like normal, then just hold the volume up button down.

Motorola Motoluxe Will Not Boot!

Hello,
I have rooted my device and then downloaded CWM and tried to install Cyanogen Mod, I have tried this before and it just rebooted with nothing happening. This time the device would not boot past the motorola logo. I took out the battery and attempted to boot but again the device got stuck at the moto logo.
Can anyone help?
I am terribly sorry if this has been asked before or sounds like a nooby question, desktops and laptops are more my thing, don't know as much about mobile devices. Also there are not many helpful threads on the internet as apparently this is an underrated phone :/
Thanks for any help
The Motoluxe page suggested I do this
1. Power up the phone by pressing the VOL UP + VOL DOWN KEYtogether + PWR KEY
2. The device will start up with Motorola logo and power up to a little Androidman logo with Exclamation mark
3. Tap the HOME soft key at the bottom of the device (In between the MENU andthe RETURN soft keys)
4. The device will display BLUE Text on a Black background
5. Press the VOL DOWN key till the Wipe data / factory reset is selected andpress the PWR key to confirm the selection
6. Use the VOL DOWN key again to select YES - delete all user data and pressthe PWR key to CONFIRM
7. The device will then start performing the Factory Data Reset
8. Once the Formatting is complete , press the PWR key to confirm a REBOOT
9. The message rebooting is displayed on the phone
10. The device will reboot and start the normal power up sequence
Which does not actually work
I can not enter data mode wipi DATA
McreativeH said:
The Motoluxe page suggested I do this
1. Power up the phone by pressing the VOL UP + VOL DOWN KEYtogether + PWR KEY
2. The device will start up with Motorola logo and power up to a little Androidman logo with Exclamation mark
3. Tap the HOME soft key at the bottom of the device (In between the MENU andthe RETURN soft keys)
4. The device will display BLUE Text on a Black background
5. Press the VOL DOWN key till the Wipe data / factory reset is selected andpress the PWR key to confirm the selection
6. Use the VOL DOWN key again to select YES - delete all user data and pressthe PWR key to CONFIRM
7. The device will then start performing the Factory Data Reset
8. Once the Formatting is complete , press the PWR key to confirm a REBOOT
9. The message rebooting is displayed on the phone
10. The device will reboot and start the normal power up sequence
Which does not actually work
Click to expand...
Click to collapse
hello,
I could help, I tried to enter Recovery mode to perform a hard reset ("wipe data / factory reset") as indicated at the beginning of ah well maintained post as others say Home, But androi logo appears with the warning.
starts normally
It might be blocked?
MNM Flash mode
IronMax
vercion: 01.0f
USB Bootloadre SECURE BOOT ENABLED Init
IMEI:
Technology: GSM850, GSM900, GSM1800, GSM1900, WCDMA900; WCDMA2100
Software Version: XT615_1_48C_4056
Flex Version: IRM-4056-031-4
Bootloader Version: v0x00010F
DRM Version: N / A
Bound Signature: Allowed
Phone Type: Production (5FB6C078E014FF00FF00FF00FF00)
thanks

[Q] Android Tablet Useless

Hello I have a new problem now and I need help,
My first problem was trying to reformat one of my SD Cards because it was corrupt so I Rooted my device but now whenever I start my device it goes to the screen where I can to slide to unlock but the Touch Pad is just not working.
I tried holding both volume buttons to try and go in recovery mode but how does it work ?
My Tablet is an unknown model no brand running 4.0.4.
I think I need to do a factory reset but I don't know how.
Any help is appreciated.
1. Shutdwon your device.
2. Hold volume up + volume down + power button until your device boots into recovery menu.
3. choose wipe data/factory reset.
Hope it works :good:
BHNx said:
1. Shutdwon your device.
2. Hold volume up + volume down + power button until your device boots into recovery menu.
3. choose wipe data/factory reset.
Hope it works :good:
Click to expand...
Click to collapse
I have been trying that but it wont work, do I have to hold it for like 30 seconds or 5 minutes ?
And btw if I do get into recovery mode how do I click enter (I was there before but I couldn't select things since I only have Power button and volume buttons)
You navigate with volume up and volume down and select with the power button once you are in recovery mode.
Try holding volume up and volume down at the same time and press the power button to get into recovery mode. Or try just holding volume up and then press the power button.
​
BHNx said:
You navigate with volume up and volume down and select with the power button once you are in recovery mode.
Try holding volume up and volume down at the same time and press the power button to get into recovery mode. Or try just holding volume up and then press the power button.
Click to expand...
Click to collapse
I tried every possibility, I don't think I can go into recovery mode. Is there a way to fix it if I connect to my computer or something ? I can turn on the Tablet and plug it into my PC but I just need a way to do a factory reset or reformat or w/e to remove everything.
You can access recovery with adb http://forum.xda-developers.com/showthread.php?t=1853159. Just follow the instruction!

[Q] wipe cache not happening!

after updating from 4.4.2 to 4.4.4 wipe cache partition is not happening.. its wiping for a long time and i'm having to turn if off manually.. after the update i did factory reset.. still no use.. xt 1033 it is..
Same here. Phone restarts automatically but doesn't wipe cache.
usertag said:
Same here. Phone restarts automatically but doesn't wipe cache.
Click to expand...
Click to collapse
1. With the phone powered off, press the VOL UP + VOL DOWN KEY together + POWER KEY .
2. The device will display different BOOT OPTIONS
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to SELECT
Tip: If the device reboots, you may have waited to long to make a selection, you will need to begin the process again.
4. The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)
5. Press and hold the VOL DOWN key, then tap and release the VOL UP key.
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 5, try a force reboot by pressing the power Key and Vol Down key, and start the process again.
6. The device will display additional menu options (Text will appear in BLUE)
7. Use the VOL DOWN Key to scroll to wipe cache partition and the POWER Key to SELECT this option.
8. The device will then perform the partition wipe
Many thanks to motorola for this one. Getting some use today.
buggerlugz said:
1. With the phone powered off, press the VOL UP + VOL DOWN KEY together + POWER KEY .
2. The device will display different BOOT OPTIONS
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to SELECT
Tip: If the device reboots, you may have waited to long to make a selection, you will need to begin the process again.
4. The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)
5. Press and hold the VOL DOWN key, then tap and release the VOL UP key.
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 5, try a force reboot by pressing the power Key and Vol Down key, and start the process again.
6. The device will display additional menu options (Text will appear in BLUE)
7. Use the VOL DOWN Key to scroll to wipe cache partition and the POWER Key to SELECT this option.
8. The device will then perform the partition wipe
Many thanks to motorola for this one. Getting some use today.
Click to expand...
Click to collapse
Yes , those are the steps that I followed to wipe cache.

Moto G3 does not boot up

I have been using the phone for a while and then the device rebooted suddenly..Next time it didnt boot and i cant even wipe or factory reset the phone..Anyone please help me?:crying:
Enter the recovery mode: Press and hold power and volume - buttons until the bootloader appears on screen, after that scroll with the volume buttons throught the options until you select "recovery" and now press the power button..
Wait ubtil an android logo appear onscreen and now press and hold the poser button, then press and hold the volume + and let go both at the same time, now you can wipe your device.
Did you get it wet or drop it?

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