Database Info

[Q] Charging Interrupted - Battery Temp Too High or Too Low

I recently received a Droid Charge from Verizon as a replacement for a Thunderbolt which was basically rendered inoperable by the May OTA update due to near constant rebooting. I really like the Charge (with the exception of that hideous brown/orange theme - some of which looks designed by 1st graders!), but I'm having a MAJOR problem with it that I haven't seen mentioned anywhere else, and I'm wondering if I'm the only one suffering this issue!
I drive a tractor-trailer for a living and use Google Navigation as a back-up to a truck-dedicated GPS unit I have in my tractor. I have a dash mount that I used to keep my Thunderbolt in and I had no problems with it at all (except for the constant reboots). However, the first day I was using the Charge, the screen went dark all of the sudden after a couple of hours, and I'm like WTF?!! I couldn't get it to anything, so I pulled it out of the dash mount and let the sun shine on the screen - I saw the display was still on, but it had dimmed to the point that I couldn't see it without a light shining on it. In the middle of the screen was a dialog box with an exclamation point and the message "Charging Interrupted - battery temperature too high or too low"! I unplugged the Verizon-branded car charger and as soon as I did that, the screen became bright again, and the message disappeared. I left it like that for a while, until the low battery warning appeared. I then plugged the car charger in and let it start charging. Well, guess what? It darkened the screen again after almost 30 minutes of being connected to the car charger, and I saw the same battery temp too high message on the screen!
I have since tried to use the wall charger I got with my HTC Thunderbolt (my tractor has a power inverter in it, and electrical outlets to plug a power cord into, just like the outlets at home), but I got the same warning message on the screen. This is a REAL problem as it's basically causing the phone to be unusable, since I am not able to charge the battery when it gets low, due to the phone interrupting the charging! I went to a Verizon store, thinking it might just be a bad battery (especially because, when I first put the battery in the phone and plugged it in to charge, I got an "Incompatible battery" message on the phone). I took the battery out and reinserted it, and I never got that message again. Verizon gave me a brand-new battery, but that didn't help. They sent me another Droid Charge to replace the first one, but the 2nd one is doing the same thing!
Anybody have any idea what's going on here? I've had the same problem now with 2 seperate batteries and two seperate Droid Charge phones, but I never had that problem with my Thunderbolt, even though I used the same wall & car chargers with IT! The back of the Charge's are getting very hot, but, then again, so did my Thunderbolt, and I never had a charging issue with it. I'd really like to keep the Charge and send my Thunderbolt back to Verizon, but I can't do that without finding a solution to this problem!
Thanks,
Dennis

I used to have this issue with several HTC phones. What happens is that if you keep the phone on the dash in direct sunlight, the battery reaches critical temperatures and to prevent the risk of failure, it stops the battery from charging. This happened all the time on my HTC phones from the Mogul 6800 to the Touch Pro. Not sure why the T-Bolt didn't have that issue, maybe it was set to a higher threshold before stopping the charging.
You may want to keep it out of direct sunlight or take the battery cover off to let more air flow in when charging on the dash.
Hope that helps.

I had the same problem. The warning message seems to be a safety feature built into the Charge that waits to charge the battery until it is cooled off.
I found that unpluging and turning off navigation for a while helped cool things off.
I also tried having the phone fully charged before using it for navigation and then plugging it in and this seemed to help. I am no expert, but it seems that when the phone is not trying to charge a battery rapidly it deals with the GPS heat better.
I hope this helps; stick with it and keep bugging Verizon!
Sent from my Charge using XDA Premium App

So they sent you a Charge, but you kept the tbolt charger? And they have sent you multiple Charges and batteries, but never the correct charger? If this is right, you need to tell them to give you a Charge charger (heh). This phone seems to be pretty particular about what charges it, I can't even use a usb extension cable, so the wrong charger may be the culprit.

I've been getting this as well using CoPilot Live v8 (just upgraded to v9). I found if I turned down the screen brightness a bit, say to 80%, I could still see the screen but avoid most of the battery charging issues.
I also just purchased a Tetrax XWAY mount that will attach to an air conditioning vent. We'll see if blowing cool air onto the back will let me drive around with the brightness turned full up.
My concern with brightness all the way up is that I am not sure if the charge rate from the lighter plug will keep up with the discharge rate on the DC when everything is running full tilt...I just ordered a Tek-Tok Wireless lighter plug USB charger, Input: 12-24V DC; Output: 5.0V DC 2.1Amp! Let the frying begin!!!
p.s. I tried the Samsung/Verizon navigation mount on a 5-day trip...not too bad of a design, BUT, would not work with my extended battery and back PLUS when the DC goes into car dock mode (automatically when inserted into the navigation dock) it comes up with a screen that has a shortcut to VZ Navigator that CANNOT be edited or changed to another navigation program. You have to disable the dock in order to use another navigation program! What's with THAT, Verizon and Samsung!!! Needless to say, returned the mount yesterday...

Try turning your brightness down, make sure it's going into sleep mode and keep it out of direct sunlight

I also had the exact same overheating issue. After getting a replacement device I started looking at the charger I was using. I had been using a micro usb charger that only output 500ma. The droid charger is 1000ma (or 1 amp). Apparently I was using more power than the charger could provide. The charger couldn't keep up and I guess that must have been the issue because since switching to a 1 amp charger, I haven't had overheating issues.

"Charging Interrupted - battery temperature too high or too low"
Living in Miami, I have seen this message a few times after leaving the Charge in my car.
Run a free sensor program to tell you the battery temp when it does this. Mine gets up to 130 F.
If your phone isnt really at 130F, maybe something is tricking the sensor or it is faulty.

I rooted my Charge today, installing a new kernel (imnuts' PeanutButta Jelly Time) and a new ROM (GummyCHARGED 1.8.5), and I drove 3 1/2 hours from my terminal back to my home for the weekend with the Charge plugged into the charger and never once got the "battery temperature too high or too low" message!
I'm keeping my fingers crossed that doing this eliminated my charging problems with the Droid - we'll see!
Dennis

Google maps updated and one of the new features is "Improved battery power management for Navigation (Beta)." Hopefully this helps to solve our problem!
Sent from my Charge using XDA Premium App

One thing I did to help prevent this issue when it gets to hot is to set the air vents in your car to the defroster setting, so it will blow air at the windshield, and in turn your phone on the dash. Also, taking off the back can do wonders to prevent over heating.

[Q] Did the Nexus 5 and/or KitKat fix the wireless charging wakelock?

So I currently have a Nexus 4, and I'm waiting for my new Nexus 5 to be shipped to me so I can give the Nexus 4 to my wife.
I have two LG WCP-300 wireless chargers for my N4 and about 80% of the time you take it off the charging pad a wakelock keeps the CPU from going in to deep sleep. I then have to reboot the phone.
Does the Nexus 5 still do this?
If it is fixed, did KitKat fix the issue (i.e. will the N4 be fixed too) or is there some sort of hardware change in the N5 that fixed it?
Thanks!

I think the short answer is "no", but here's the long answer...
I've never had the wakelock issue that causes the phone to drain like crazy after it's been removed from a wireless charger, but the problem I do have is the wakelock keeps the phone from sleeping while it's on the charger. So my phone fully charges in a couple of hours when I go to bed, but by the time I grab it in the morning the battery has drained to 75 or 80%. Luckily I haven't had the issue where this continues to be a problem throughout the day.
I upgraded to KitKat yesterday (from factory image, without a wipe), but I had the same problem overnight. I kind of doubt it will help, but I'm considering wiping my phone to see if that will fix the issue. I'm hoping that whatever bug it was in 4.3 got fixed, but my lack of a wipe let it creep into 4.4. Unlikely, I know, but I can hope. Sorry for the bad news.

No wakelocks with wireless charging on my N5 to date, but I've only been through a couple of cycles since I got it on Friday. How often does it occur with your N4?

Yea, Google fixed the issue. I had it bad with the Nexus 4, but charging the Nexus 5 using the same Orb I have absolutely no issues.

haven't experienced this wakelock issue myself yet. Just got my wireless charger yest and works fine.

I had the wakelock problem with my N4 but have had no issue with my N5
Sent from my Nexus 5 using XDA Premium 4 mobile app

see updated post below

I have zero wake locks with the N5 since launch day. Wireless charging I use every day. No issues ever.
Sent from my Nexus 7 using XDA Premium 4 mobile app

OK - I've started using my Nexus 5 full-time and I'm using the wireless charger - a LG WCP-300, which should be high enough quality to be a "reliable" charger for the N4/N5. I'll report back if I have the same issue I had with 4.3 and the N4, as the results here seem to be mixed.

nduanetesh said:
I think the short answer is "no", but here's the long answer...
I've never had the wakelock issue that causes the phone to drain like crazy after it's been removed from a wireless charger, but the problem I do have is the wakelock keeps the phone from sleeping while it's on the charger. So my phone fully charges in a couple of hours when I go to bed, but by the time I grab it in the morning the battery has drained to 75 or 80%. Luckily I haven't had the issue where this continues to be a problem throughout the day.
I upgraded to KitKat yesterday (from factory image, without a wipe), but I had the same problem overnight. I kind of doubt it will help, but I'm considering wiping my phone to see if that will fix the issue. I'm hoping that whatever bug it was in 4.3 got fixed, but my lack of a wipe let it creep into 4.4. Unlikely, I know, but I can hope. Sorry for the bad news.
Click to expand...
Click to collapse
same problem here with nexus 4 and no change after updating to 4.4
the problem is 2 part
1) fast drain if the phone is left on the carger when fully charged
(if removed when full it will discharge much more slowly)
2) charging never restarts no matter how low the battery goes unless the power to the charger is interrupted
or the phone is removed from the charger and replaced.
forcing a reboot with tasker does not restart charging
I put the charger on an outlet timer that turns it off for 1 minute at 6am.
that restarts the charging so I can wake up with a nearly full charge.
this works. if you set the timer for 1-3 hours before your normal wakeup
time you're gonna have a nearly full charge when you get up because most
of the time the charger will not turn off for quite awhile after 100 charge is reached
and it will stay at 100% until the charger turns off (charger light turns to green from blue).
there may be other chargers that don't have the same problem.
mine is the round flat charger you see on ebay that comes with different color rings for about $22

bobaka said:
same problem here with nexus 4 and no change after updating to 4.4
the problem is 2 part
1) fast drain if the phone is left on the carger when fully charged
(if removed when full it will discharge much more slowly)
2) charging never restarts no matter how low the battery goes unless the power to the charger is interrupted
or the phone is removed from the charger and replaced.
I put the charger on an outlet timer that turns it off for 1 minute at 6am.
that restarts the charging so I can wake up with a nearly full charge.
there may be other chargers that don't have the same problem.
mine is the round flat charger you see on ebay that comes with different color rings for about $22
Click to expand...
Click to collapse
I'm using the same charger, but I don't think this is charger specific. My girlfriend's S3 (which I think is on 4.2.1) charges perfectly with several different wireless chargers using an add-on wireless charging receiver.
Clever solution, btw. But it would be great if this would just work the way it's supposed to. :-/

Charging/discharging loop

Hi everyone,
My wife's Flex 2 is doing a weird thing. When it's plugged in and gets to or near 100% charge it starts beeping. The beeps are the notification beeps that you get when you plug in the phone to charge. It's really annoying in the middle of the night. Putting it on vibrate or silent just causes it to vibrate the night stand. Again, pretty annoying. I checked the battery stats when it was happening and it's cycling between charging, not charging, discharging. It sounds like it's going, I'm done, oh wait I can still get a little more charge, nope I'm done, oh wait.... Is there a good way to reset the battery stats without rooting and going to a custom boot loader? Not sure if that would do it or not, but that is where my first thought was.
Thanks,
A

Its normal,its just a notification to unplug your device from charging to save energy. I charge phone usually in the middle of the day,but if i dont,i just set it to Do not disturb mode and its not happening. Same goes when you plug it and when is phone on low battery. However,you cant really turn that off (at least I didnt found a way),so what you can do is set Do not disturb mode or in Sound settings set lower loudness to Notifications

either its your charger or the cord or the wall plug...trry changing them around and see if it helps....and also try letting the battery die out to zero and doing a full charge from zero to 100....that always help

bountyman334 said:
either its your charger or the cord or the wall plug...trry changing them around and see if it helps....and also try letting the battery die out to zero and doing a full charge from zero to 100....that always help
Click to expand...
Click to collapse
Thanks. I'll have her drain it to 0 and then full charge it. We have plenty of cables and chargers in the house, I'll try another one as well.

Strange charging issue

Greetings,
I had one plus 6 for a bit over 6 months, bought from them directly, use on TMO USA.
About a month ago, started having charging issues. I use old HTC wall charger. Never had any issues before.
Now, when plugged in, the phone charging starts to cycle every 2sec or so. The charging icon goes on/off. If I have less than 15% battery left, the "low battery" warning flashes on the screen on/off every 2 sec. If over 15% battery, phone just vibrates as charging turns on and off.
Sometimes, turning battery saver on or off, or changing default USB configuration, or even rebooting, solves the issue right away. Sometimes it does not
Is this software issue? Started after most recent software upgrade.
I run everything stock. No unlocking, no custom ROMs.
Any ideas?
Thanks
Mike

Why do you not charge with OnePlus charger & cable?

Issue : OnePlus 8T Charging stops at 75%

I have had the phone for a couple of days now. charged it 4 times. all 4 times I charged it with the 65W warp charge 65 brick. I cant find any battery optimisation settings that can cause this issue. the Phone has some option that kicks in and stops the charging at 75% . i switched off both battery optimisation options just to check and still it didn't work. it wont charger even with the older dash or warp charger so its most likely a android 11 oxygen os optimisation that I cant find any option to turn off. pls HELP! it only charges to a 100% with the phone turned off.

You say this is only happening when the phone is turned on? It sounds like some type of battery protection mechanism designed to minimize battery wear while the phone is on. Some people like to keep their phone on a charger for hours at a time while using Hot Spot for example. Some say that this is bad for the battery??? I do this, but not using a charger, but rather using USB into a charging port on my laptop...which is a very slow charging option. My 8t arrives tomorrow so I will have to see if it is happening on mine. When using the rapid charger while the phone is off, when it hits 100% it will top charging...but if the phone is on it will "keep" charging which may be bad using this new high speed charging. Just a guess on my part. Many times there are settings available on these phones that are very hard to find. I would do a search in the settings app using whatever different words you can think of to see if there is something that can be adjusted.

jaseman said:
You say this is only happening when the phone is turned on? It sounds like some type of battery protection mechanism designed to minimize battery wear while the phone is on. Some people like to keep their phone on a charger for hours at a time while using Hot Spot for example. Some say that this is bad for the battery??? I do this, but not using a charger, but rather using USB into a charging port on my laptop...which is a very slow charging option. My 8t arrives tomorrow so I will have to see if it is happening on mine. When using the rapid charger while the phone is off, when it hits 100% it will top charging...but if the phone is on it will "keep" charging which may be bad using this new high speed charging. Just a guess on my part. Many times there are settings available on these phones that are very hard to find. I would do a search in the settings app using whatever different words you can think of to see if there is something that can be adjusted.
Click to expand...
Click to collapse
yes I completely understand the implementation of this feature and its absolutely a great thing. its just that I m unable to find a switch to turn it off nor do I even find any mention of it in the battery optimisation options. there has to be a way to turn it off.

dewangt said:
I have had the phone for a couple of days now. charged it 4 times. all 4 times I charged it with the 65W warp charge 65 brick. I cant find any battery optimisation settings that can cause this issue. the Phone has some option that kicks in and stops the charging at 75% . i switched off both battery optimisation options just to check and still it didn't work. it wont charger even with the older dash or warp charger so its most likely a android 11 oxygen os optimisation that I cant find any option to turn off. pls HELP! it only charges to a 100% with the phone turned off.
Click to expand...
Click to collapse
Are you talking about Optimised Charging ? Its there in Settings -> Battery

rohanhole said:
Are you talking about Optimised Charging ? Its there in Settings -> Battery
Click to expand...
Click to collapse
tried everything. all options for battery optimisation are off!

dewangt said:
I have had the phone for a couple of days now. charged it 4 times. all 4 times I charged it with the 65W warp charge 65 brick. I cant find any battery optimisation settings that can cause this issue. the Phone has some option that kicks in and stops the charging at 75% . i switched off both battery optimisation options just to check and still it didn't work. it wont charger even with the older dash or warp charger so its most likely a android 11 oxygen os optimisation that I cant find any option to turn off. pls HELP! it only charges to a 100% with the phone turned off.
Click to expand...
Click to collapse
Doesnt make any sense. RMA it
Enviado desde mi ONEPLUS A6013 mediante Tapatalk

There is an "Optimized Charging" setting on mine. It's not adjustable...only on or off. Maybe that has something to do with your issues?

#TeamRMA
I don't have that issue with mines

Is there a message on the notification centre? I remember my device cut the charging at 80% saying that it will slowly charge to 100 in a few hours to protect battery life. I believe this is with the battery optimization turned on.
If there's nothing similar then try to go for a replacement or take it to OnePlus support.

Battery Optimization <> Charging Optimization.