I recently received a Droid Charge from Verizon as a replacement for a Thunderbolt which was basically rendered inoperable by the May OTA update due to near constant rebooting. I really like the Charge (with the exception of that hideous brown/orange theme - some of which looks designed by 1st graders!), but I'm having a MAJOR problem with it that I haven't seen mentioned anywhere else, and I'm wondering if I'm the only one suffering this issue!
I drive a tractor-trailer for a living and use Google Navigation as a back-up to a truck-dedicated GPS unit I have in my tractor. I have a dash mount that I used to keep my Thunderbolt in and I had no problems with it at all (except for the constant reboots). However, the first day I was using the Charge, the screen went dark all of the sudden after a couple of hours, and I'm like WTF?!! I couldn't get it to anything, so I pulled it out of the dash mount and let the sun shine on the screen - I saw the display was still on, but it had dimmed to the point that I couldn't see it without a light shining on it. In the middle of the screen was a dialog box with an exclamation point and the message "Charging Interrupted - battery temperature too high or too low"! I unplugged the Verizon-branded car charger and as soon as I did that, the screen became bright again, and the message disappeared. I left it like that for a while, until the low battery warning appeared. I then plugged the car charger in and let it start charging. Well, guess what? It darkened the screen again after almost 30 minutes of being connected to the car charger, and I saw the same battery temp too high message on the screen!
I have since tried to use the wall charger I got with my HTC Thunderbolt (my tractor has a power inverter in it, and electrical outlets to plug a power cord into, just like the outlets at home), but I got the same warning message on the screen. This is a REAL problem as it's basically causing the phone to be unusable, since I am not able to charge the battery when it gets low, due to the phone interrupting the charging! I went to a Verizon store, thinking it might just be a bad battery (especially because, when I first put the battery in the phone and plugged it in to charge, I got an "Incompatible battery" message on the phone). I took the battery out and reinserted it, and I never got that message again. Verizon gave me a brand-new battery, but that didn't help. They sent me another Droid Charge to replace the first one, but the 2nd one is doing the same thing!
Anybody have any idea what's going on here? I've had the same problem now with 2 seperate batteries and two seperate Droid Charge phones, but I never had that problem with my Thunderbolt, even though I used the same wall & car chargers with IT! The back of the Charge's are getting very hot, but, then again, so did my Thunderbolt, and I never had a charging issue with it. I'd really like to keep the Charge and send my Thunderbolt back to Verizon, but I can't do that without finding a solution to this problem!
Thanks,
Dennis
I used to have this issue with several HTC phones. What happens is that if you keep the phone on the dash in direct sunlight, the battery reaches critical temperatures and to prevent the risk of failure, it stops the battery from charging. This happened all the time on my HTC phones from the Mogul 6800 to the Touch Pro. Not sure why the T-Bolt didn't have that issue, maybe it was set to a higher threshold before stopping the charging.
You may want to keep it out of direct sunlight or take the battery cover off to let more air flow in when charging on the dash.
Hope that helps.
I had the same problem. The warning message seems to be a safety feature built into the Charge that waits to charge the battery until it is cooled off.
I found that unpluging and turning off navigation for a while helped cool things off.
I also tried having the phone fully charged before using it for navigation and then plugging it in and this seemed to help. I am no expert, but it seems that when the phone is not trying to charge a battery rapidly it deals with the GPS heat better.
I hope this helps; stick with it and keep bugging Verizon!
Sent from my Charge using XDA Premium App
So they sent you a Charge, but you kept the tbolt charger? And they have sent you multiple Charges and batteries, but never the correct charger? If this is right, you need to tell them to give you a Charge charger (heh). This phone seems to be pretty particular about what charges it, I can't even use a usb extension cable, so the wrong charger may be the culprit.
I've been getting this as well using CoPilot Live v8 (just upgraded to v9). I found if I turned down the screen brightness a bit, say to 80%, I could still see the screen but avoid most of the battery charging issues.
I also just purchased a Tetrax XWAY mount that will attach to an air conditioning vent. We'll see if blowing cool air onto the back will let me drive around with the brightness turned full up.
My concern with brightness all the way up is that I am not sure if the charge rate from the lighter plug will keep up with the discharge rate on the DC when everything is running full tilt...I just ordered a Tek-Tok Wireless lighter plug USB charger, Input: 12-24V DC; Output: 5.0V DC 2.1Amp! Let the frying begin!!!
p.s. I tried the Samsung/Verizon navigation mount on a 5-day trip...not too bad of a design, BUT, would not work with my extended battery and back PLUS when the DC goes into car dock mode (automatically when inserted into the navigation dock) it comes up with a screen that has a shortcut to VZ Navigator that CANNOT be edited or changed to another navigation program. You have to disable the dock in order to use another navigation program! What's with THAT, Verizon and Samsung!!! Needless to say, returned the mount yesterday...
Try turning your brightness down, make sure it's going into sleep mode and keep it out of direct sunlight
I also had the exact same overheating issue. After getting a replacement device I started looking at the charger I was using. I had been using a micro usb charger that only output 500ma. The droid charger is 1000ma (or 1 amp). Apparently I was using more power than the charger could provide. The charger couldn't keep up and I guess that must have been the issue because since switching to a 1 amp charger, I haven't had overheating issues.
"Charging Interrupted - battery temperature too high or too low"
Living in Miami, I have seen this message a few times after leaving the Charge in my car.
Run a free sensor program to tell you the battery temp when it does this. Mine gets up to 130 F.
If your phone isnt really at 130F, maybe something is tricking the sensor or it is faulty.
I rooted my Charge today, installing a new kernel (imnuts' PeanutButta Jelly Time) and a new ROM (GummyCHARGED 1.8.5), and I drove 3 1/2 hours from my terminal back to my home for the weekend with the Charge plugged into the charger and never once got the "battery temperature too high or too low" message!
I'm keeping my fingers crossed that doing this eliminated my charging problems with the Droid - we'll see!
Dennis
Google maps updated and one of the new features is "Improved battery power management for Navigation (Beta)." Hopefully this helps to solve our problem!
Sent from my Charge using XDA Premium App
One thing I did to help prevent this issue when it gets to hot is to set the air vents in your car to the defroster setting, so it will blow air at the windshield, and in turn your phone on the dash. Also, taking off the back can do wonders to prevent over heating.
Related
I know there is a bug in which after an overnight charge, the unit is unresponsive unitl you soft reset it. I've read the thread. My TP exhibits this problem as well. However, mine seems to have an additional problem not mentioned in that thread. After charging overnight, my TP IS NOT CHARGED! After an overnight charge, the battery is nearly dead and a soft reset does not fix that. It has happened several times now. After plugging it into the charger before bed, I confirm that the charge light is on and that it shows charging on the status screen, however, THE BATTERY IS NOT CHARGING. Has anyone else experienced this quirk? It doesn't always do this, however, so I'm very confused about what is happening.
Dumb question - but are you using the factory charger? I had a problem when I purchased my Touch Pro in the fact that I used another charger which also was USB for another phone, but for some reason had that problem. Using the charger supplied with the phone fixed it.
eryeal said:
Dumb question - but are you using the factory charger? I had a problem when I purchased my Touch Pro in the fact that I used another charger which also was USB for another phone, but for some reason had that problem. Using the charger supplied with the phone fixed it.
Click to expand...
Click to collapse
Yup. Factory charger and cable. Not a dumb question, BTW. That could have very well been the problem although any USB charger should work.
What about if you turn the phone off and charge?
On a related issue, I used TomTom the other day for a 1 hour trip with the phone on a USB lighter socket charger. Started with 48% full battery, when I finished the battery was down to 30%!!! Basically the phone uses more power than the USB can provide when the screen+GPS is on!! I also find plugging the phone into the charger with the screen on & WiFi on will mean the phone charges at a speed of 1% every 8 minutes - taking all day to charge from empty!
To ease the problems I purchased a separate phone+battery cradle off eBay and a spare battery. I swap to the charged battery every morning and put the other one in to charge. The used battery is usually at 25% after a good days use. Before I did this and charged using the USB plug I used to get 6 hours use before needing to re-charge.
Disconnect the cable from the factory charger and plug in in your PC, see if it charges there. If it does, then you can return your charger, if it doesn't then i'd return my TP.
I have had the Touch Pro for eleven days(got in October 31,2008) and I have issues with the phone. First, I love this phone, however, the battery will not hold a charge. I started with a fully charged battery, used sprint navigation to direct me on a 2 hour trip. My phone was dead by the time I got to my destination. The phone was extremely hot, I mean extremely hot during the entire trip. The next day I took the phone into the sprint store and they switched the battery and told me that the phone check out okay. for the next several days, i used the phone sparingly to see if the battery was okay. I made about 7 calls and 12 text messages, my battery was down 3 bars after being fully charged. I tried the navigation within the city limits and the phone again stared to get hot. My sprint picturemail would not work, it takes hours to send a picturemail. I call customer care and talked with technical support, who did not have a clue about the phone, they had me on hold, researchec, told me to do a few things and then had me to perform a hard reset. The picturemail worked for a few messages and then it started to take hours to send a picturemail. i then went into a sprint store for ready now service to see if there was something I was doing that was causing the battery loss, etc. The CSR in the store did not have a clue about the phone. He went through the computer told me a few things to do and that was it. My battery continued to perform poorly, so I again called customer care and was told afte a serious of conversations and procedures that i need to have the phone replace and that my phone could be defective. They told me to go in to a store and have them make the switch. Well, there are no phones in any of the stores in my area. I call customer care again and asked them to look at the notes on my account and send me a replacement phone, because there are none available in the stores. That was a horror story and i currently have an expensive phone that i have to keep on the charger. i actually purchased a universal charger from sprint that can be used in your car and/or in a wall socket to make certain I don't lose my charge. I think the phone is over priced for how it is operating for me. Sprint should provide an additional battery for the touch pro like they do for the Instinct. The should also include the universal charger in the box. The phone cost to much to not operate better. The sprint picture mail sucks, The sprint TV sucks, but the phone is really nice, if sprint can correct the issues mentioned.
I don't charge it at night cuz i don't like to "overcharge", so i usually charge it when i get home b4 I sleep. I have been considering getting an additional battery with a dedicated battery charger from HTC though. ever gave that a thought?
I seem to be having this same issue with my Fuze that I just got yesterday. After a full night on charger it's at 82%. I'm going to try it over usb on pc to see if it gets any higher otherwise I'll be taking it back to the store today.
The HTC touch pro (with factory ROM) is protected from overloading. Which means that overnight it will load for about 3 hours from an empty battery and then it is full (white light will go from sliding to full circle). After that the charging stops. Which means that if you sleep for 8 hours, the remaining 5 hours your phone will be using the battery.
Now the question remains, what is drianing your battery in 5 hours? The initial suspects are GPS (any GPS software should be cleared from memory, press the most right corner icon to see what's running), the wifi or the HSPA / 3G connection. Use comm manager to put those off.
Of course, the second option is that the charging is not happening because of a defect, in that case return it to the shop.
Pretty sure this is a common problem, I don't think returning the phone will solve a thing.
My phone does the same. Though if you charge it with the phone turned off, it charges fine. I purchased a separate charger and spare battery and just swap them over when I need to (1.5 days with moderate usage).
Pretty sure this is all down to the phone using more power than it should be, hopefully future rom updates will fix this. Even when using Tomtom in the car with the phone charging on a USB cigarette charge cable can't charge it - it actually has less charge at the end of a long journey.
Oh and I can also mention that I have the original HTC battery and two spare batteries (which look like copies with, the HTC sticker is there but not quite the same). The spare batteries act just the same as the original HTC battery.
Well I got it powered on after I pulled the battery...BUT...
I was driving and I had my Sensation in my generic car dock with both the charger and the headphone jacked plugged in. FWIW I was listening to Pandora. Suddenly, the phone shut off and wouldn't come back on.
When I unplugged the charger and plugged it back in, the LED was alternating red and green. This happened over a week ago and I haven't had a problem since.
So what did that pattern on the LED mean? Has anyone seen anything like that before?
On my HD2 it did that when it got too hot, usually when I was tethering over wifi & charging at the same time
hmm? maybe it was overheating. htc phones now days are supposed to have some kind of overheating prevention.i dont know if that is your problem.
You should put SetCPU on your phone so you can see the Battery temps at least . You dont
need root to see the factory clock speed and battery temps .
Consensus says overheated, huh? It's certainly possible. It does get pretty hot. AND, come to think of it, it was a 105+ Arizona summer day and I don't think I had the sunshade up in the car. But my mount has the AC blowing on it.
I'll pop SetCPU on it and keep an eye on the temps and watch for the behaviour again...
Thanks all!
Hi All,
I have this problem of the tab not charging,
Was searching all week and had no luck. Seems like a common problem among phones especially on SGS and SGS2.
When it was on , it showed a message saying charging paused Battery temp too hot or cold.
Now the battery is drained, and when charged to the mains, it would show a yellow triangle, and a thermometer.
See picture attached..
http://i81.photobucket.com/albums/j236/akatora1984/20130703_204829.jpg
Just wondering if anybody had any luck figuring out why this is happening and any work around?
Just to rule things out, Tab had not been in any wet places...
service manual
I was going through the service manual and it was saying,
"If the battery will no longer charge, completely you need to replace it with a new battery. Take you device to your local service centre.."
Thoughts?..
akatora1984 said:
Hi All,
I have this problem of the tab not charging,
Was searching all week and had no luck. Seems like a common problem among phones especially on SGS and SGS2.
When it was on , it showed a message saying charging paused Battery temp too hot or cold.
Now the battery is drained, and when charged to the mains, it would show a yellow triangle, and a thermometer.
See picture attached..
http://i81.photobucket.com/albums/j236/akatora1984/20130703_204829.jpg
Just wondering if anybody had any luck figuring out why this is happening and any work around?
Just to rule things out, Tab had not been in any wet places...
Click to expand...
Click to collapse
Well first if you still got factory warrenty...
get it fixed by samsung...
If you want to save a few dollars you could attempt to pry the screen out from the back cover and charge the battery externally then if thats a NO GO buy another battery online and then put it back together.
Ive read before with charging problems that if teh battery gets completely Flat it wont have enough charge in it to activate the charging circuits.eg when you plug in charger you get black secreen and no battery icon,you need to pop the screen out and remove the battery and charge it from a external source.then replace it.
Never seen anything about your particular problem though...
I will enquire to Samsung, not expecting much because, tab7.7 was never officially launched in Aust.
Ho do you go about charging, externally?
MRBR7 said:
Well first if you still got factory warrenty...
get it fixed by samsung...
If you want to save a few dollars you could attempt to pry the screen out from the back cover and charge the battery externally then if thats a NO GO buy another battery online and then put it back together.
Ive read before with charging problems that if teh battery gets completely Flat it wont have enough charge in it to activate the charging circuits.eg when you plug in charger you get black secreen and no battery icon,you need to pop the screen out and remove the battery and charge it from a external source.then replace it.
Never seen anything about your particular problem though...
Click to expand...
Click to collapse
Try plug in wall charger for 30 mins then hold power button for 15 seconds.This is good for waking it out of deep sleep and getting it to trigger charge.
another thing is possible fix from factory reset in twrp?
i would try a few things like this and leave opening it up as a last resort.
for your info google how to open up galaxy tablet and you can find pics
how to prise the screen out of the back cover.ive bought tools for this but havent done it yet as worried about damadging screen or cracking it.
there are clips around it and you have to pop the clips out.
Australia samsung probly wont fix it as not australian model..
another thing to ry is charge using ipad 2ma charger...
Experienced exactly the same issue in May 2013. It was functioning well and charging without problem all along and suddenly turned out like this. Tried different method to have it charged but no luck. I have to bring it back to the service center for repair finally.
sk78 said:
Experienced exactly the same issue in May 2013. It was functioning well and charging without problem all along and suddenly turned out like this. Tried different method to have it charged but no luck. I have to bring it back to the service center for repair finally.
Click to expand...
Click to collapse
Did the Samsung guys tried to explain anything about this?
What did they replace? Did they just replace a battery?
Please let me know.
Cheers
JK
Galaxy GT-N5110 Note 8.0 - Charging paused...battery temperature too low...
I purchased a Galaxy Note 8.0 (GT-N5110) last July. It's been working great until yesterday when a window popped up stating "Charging paused. Battery temperature too low."
I tried shutting the Note down and charge the battery whilst turned off. It seems to be charging just fine at the moment. Will check it in a few hours when the battery has been fully charged.
I installed an app called Battery Monitor Widget. It's reporting that the battery temp is around -2c to -4c while charging.
UPDATE: Battery is charged @ 100% and the Note is still on AC power. Battery Monitor is reporting that the battery is -3.7c then to -5.9c...
My next test is to completely drain the battery and see about charging then.... Will keep you posted...
Can't post screenshots for now...
Skol!
~Z
---------- Post added at 09:02 PM ---------- Previous post was at 08:51 PM ----------
TheZStation said:
I purchased a Galaxy Note 8.0 (GT-N5110) last July. It's been working great until yesterday when a window popped up stating "Charging paused. Battery temperature too low."
I tried shutting the Note down and charge the battery whilst turned off. It seems to be charging just fine at the moment. Will check it in a few hours when the battery has been fully charged.
I installed an app called Battery Monitor Widget. It's reporting that the battery temp is around -2c to -4c while charging.
UPDATE: Battery is charged @ 100% and the Note is still on AC power. Battery Monitor is reporting that the battery is -3.7c then to -5.9c...
My next test is to completely drain the battery and see about charging then.... Will keep you posted...
Can't post screenshots for now...
Skol!
~Z
Click to expand...
Click to collapse
UPDATE: Now on battery, the battery temperature is reporting at -4.7c...
I some how fixed it by accident..
First I thought it was a faulty battery only to realise that replacing the battery did not work...
Next I followed one of the remedies I read where it said to connect the charger to the unit with the wall charger connected and connect the battery (there is a ribbon cable).
Some how it worked. Started charging etc.
I noticed that the battery had full charge as I had it plugged in for a whole night before when i was experiencing the TEMP too low symptoms.
It seemed as if it was charging all along but was showing that stupid error on the surface...
Hope this helps some people.
JK
Have this issue with one of my S4's (fortunately I have a couple so can swap things about)
The phones had a life of luxury on my desk, except it suddenly started reporting 'battery temperature too low' issue and not charging
The same battery in another S4 is absolutely fine, so the battery itself is ruled out (and indeed 2 other batteries will not charge in the unit having problems, despite working fine in other S4's)
It seems that something has died in the S4 itself internally. and is likely going to require replacement/fix at a service centre.
How many other people have this? - it could be an issue with the device build.
I set my N5 on my charger (it was at 90%) after lunch and then walked away from my desk. I got back to my desk and saw the LED blinking from a text message so I turned the screen on and realized it was SUPER hot and the charge was only at 81% even though it had the lightning bolt over the battery icon as if it is charging.
Has anyone else had this happen and should I be worried it damaged my phone?? The phone was almost too hot to handle, so I turned it off immediately in hopes it would cool down faster/reduce the harm to hardware.
I've been using the charger without any issues for over a month now, but this might be the last time I trust it.
bekyndnunwind said:
I set my N5 on my charger (it was at 90%) after lunch and then walked away from my desk. I got back to my desk and saw the LED blinking from a text message so I turned the screen on and realized it was SUPER hot and the charge was only at 81% even though it had the lightning bolt over the battery icon as if it is charging.
Has anyone else had this happen and should I be worried it damaged my phone?? The phone was almost too hot to handle, so I turned it off immediately in hopes it would cool down faster/reduce the harm to hardware.
I've been using the charger without any issues for over a month now, but this might be the last time I trust it.
Click to expand...
Click to collapse
This is a known issue with the TYLT and the N5: http://forum.xda-developers.com/showthread.php?t=2571188
You can try turning off Day Dream. This will help some.
my cheap ass 21$ Qi charger never does this check it out
http://forum.xda-developers.com/showthread.php?t=2585159
youtube video attached
I'm really curious as to what's causing this because I've been using the TYLT daily for a few weeks and my phone doesn't even get warm. Kinda nervous to continue using it though.
Wireless charging already can heat up the phone by a few more degrees then using a wire.
People are then doing things such as Daydream or simply running apps which are causing the phone to have a high current draw which could potentially cause issues such as:
-using more power then is being provided
-getting very hot from being both used and charged at the same time.
Welp. Unfortunately, it looks like I can be added to the list of those who have been "burned" by the Tylt Vu. I've been using two different ones for about two weeks now with no issues at all. The hottest my N5 would ever get would be around 37C (but it would usually hover around 34-35C). I've been keeping an eye on the battery temp since reading all these horror stories of overheating. Tonight, it was charging fine when I picked my phone up to check a text and mess around for a couple minutes. When I put it back on, it was probably around 37-38C or so. I was sitting next to it and touched the screen to check the temp, and it felt REALLY hot (only about 5-10 minutes after setting the phone back down to charge). So I took it off and the battery temp was showing 49.5C with "health" saying "overheating". I always make sure the screen is turned off after putting it on the charger, so I know it wasn't in daydream or anything. Kinda freaked me out. I love these chargers, but my faith in leaving them unattended while charging is now shaky at best.
charesa39 said:
Welp. Unfortunately, it looks like I can be added to the list of those who have been "burned" by the Tylt Vu. I've been using two different ones for about two weeks now with no issues at all. The hottest my N5 would ever get would be around 37C (but it would usually hover around 34-35C). I've been keeping an eye on the battery temp since reading all these horror stories of overheating. Tonight, it was charging fine when I picked my phone up to check a text and mess around for a couple minutes. When I put it back on, it was probably around 37-38C or so. I was sitting next to it and touched the screen to check the temp, and it felt REALLY hot (only about 5-10 minutes after setting the phone back down to charge). So I took it off and the battery temp was showing 49.5C with "health" saying "overheating". I always make sure the screen is turned off after putting it on the charger, so I know it wasn't in daydream or anything. Kinda freaked me out. I love these chargers, but my faith in leaving them unattended while charging is now shaky at best.
Click to expand...
Click to collapse
When it happened to me I never turned the screen on during charging either.
And for the record I have never used the Daydream feature :-/
I was excited at first of the premise of wireless charging particularly to cut down on wear and tear to the micro USB port, but now I'm back to the old fashioned way.
Hi guys
I have a galaxy s relay 4g
It took 2 hours of constant usage, to kill the battery from 50 to 0%
Figuring this was normal, I was configuring everytthing while downloading 50apps over wifi
Note phone was on airplane mode, but wifi was on.
Next day I updated from stock ics to stock jb
Turned it on, it was at 91% and after 5 min of usage the phone said it was too hot to charge the bat.
Phone went from 91% charge down to dead with one hour of moderate usage and 2 hour siting idle on airplane mode, wifi on..
It was 46c on batt temp whole time
Charged for 3 hours from pc usb and it gained 3%.
Charged another 3 on wall socket that came with nokia lumia, rated at 1400mA.
Charged 15%
The battery info showed that even though the phone was off, it woke up many times during the night -- IT WAS OFF as in the battery with the 4 white circles on the bottom were showing!
Turned off, removed sdcard, factory reset (left sd out, its still out) i
Came back ok, it syned to google and reinstalled all my apps, then died again
I've tried 2 batteries, and 3 different chargers,
I factory reset the phone too.
Wake lock says the android system used 18% of the battery... other than that I can't see anything obviously wrong
Stock on any device is also resource hungry.... What are the specs of the chargers you are using...certain chargers will not put out the needed amount of ma or volts...which also messes with a Samsung battery overcharge feature
Sent from my SPH-L710 using Tapatalk
Charger 1 is my pc usb port, which charged my other two phones (mytouch q by lg and sammy captivate glide) about 70% as fast as charger 2.
Charger 2 is what came with phone but doesn't appear oem. 5.7v at 600mA
Charger 3 is the oem charger which came with wifes lumia 925 which rates at 5v at 1400mA
Its "charging" in my car now, no sim card, wifi on and connected to a medium strength signal, 0% charged and I wached the voltage steadily decline as I hit refresh in the gsam battery monitor. Started at 3.3v and in a minute was at 3.18v. Still 0%
Car charger is a no name brand (which kept my captivate charged pretty well despite using gps at the end of my 6 hour drive the phone was still at 75%.)
The battery is samsung oem.
The first battery I tried is also samsung oem.
I also have a 5v 1amp charger that will fill both phones between 1 and 2 hours if memory serves, the 1.4 doesn't seem to go any faster as I guess the won draw much if any more than 1 amp.
Given all of the above I'm inclined to think its software or other hardware issue.... phone was sold as "seller refurbished" on ebay, but the description says its just an open box sale of a phone that came back within the first 7 days....and yes I bought a square trade warranty in case some BS like this happened.... but want to try and fix before going that route.
Is there no way to factory reset to the original ics firmware?
I see you also have a relay, once I get this all figured out id love to root and rom mine like you have yours!
I know the newer android roms have more features but are they more or less responsive in general?
Main reason I got a relay instead of another captivate glide is the relay has much more rom development.
And now the red charging led isn't even turning on..... I wonder if its defective.
Shame I can't return it now, the screen has light scratches (was in my pocket while I was working under my carL
And it was sold in like new condition
Grabbed a brand new USB cable plugged the phone into a 5th charger, oem HTC radar, 5v at 1amp
swapped the battery for the 1st one I had.
Appeared to charge fine. Pulled out the charge cord at 50%, plugged it right back in.... the battery charging screen went from about 50% down to 20% in 1 second.
Confused, I left it plugged in and went to bed.
Got up this morning and it was dead again.... while plugged in, while off, not even the charging led was on. switched to the 1.4A charger, still nothing... hit the home button a couple times and the thing woke up into the battery charging screen (it ignored the power button the whole time)
The gsam screen was even more interesting:
it doesn't show much but the line graph showed a rapid decline from 20% down to almost 0 from some short time before 3 am, then
3 hours from 3am to 6am, the charge went from near 0 to 50%, and then in half the time back down to near 0.
The temp graph wasn't a line, but fragments of one
does Gsam show the amperage of the draw or charge on yours? its only ever given my the voltage of the battery and shows 1mA on the bottom of the battery,
ebay seller says clean the charge port with alcohol.... not sure why someone should need to do that on a "like new" phone but I'll have to try and find something tiny to shove a paper towel in there with..... that would account for the not charging but not for the high drain.... could thins thing have a short someplace?
sounds to me like a defective device. the fact that you did a factory reset and it's still not charging even with it turned off is probably the biggest sign there. it can't be any apps you've installed because you wiped them all off. i think you've gone way above what should be normally expected of a customer in terms of troubleshooting your device. hairline scratches on the phone are fine. you should still be able to return/exchange it IMHO. especially with the squaretrade thing.
yes, it's possible to flash back to stock ICS but if it's not working with the factory rom (whether ics or jb) the phone obviously has issues.
i just bought mine a couple weeks ago too, though not over ebay. i found a local tmobile "authorized" store (advertising on craigslist) that was selling stuff with similar description - open item or customer purchased and returned within a week. i have used mine on all sorts of chargers without issue: a motorola dual-usb rated at 750ma in the car, a monoprice 2.1a charger built into the 10-outlet power strip at my desk, 2 different laptop usb ports, and a samsung wall charger rated at i think 1.8a which came with my wife's galaxy tab 2. i never ran stock rom for more than about a day or so, just to verify proper operation of the phone, and now i run cyanogenmod11. i can go all day on a charge with what i consider medium to semi-heavy usage, which i think is great.
for example, yesterday i unplugged at about 9am after an overnight charge (with the phone on - i almost never turn it off because i have to be able to receive on-call alert emails from work). i got the day started in the attic installing radiant barrier (so it was rather hot). i had the phone in my pocket streaming a shoutcast station over wifi for probably about 4 hours. later, i watched a 30 minute show on netflix (also wifi), played some wordfeud, surfed the net a bit, watched some youtube videos on fixing my weed eater, did a few emails for work, probably 20-30 texts and maybe 10 minutes worth of phone calls. by 11pm i was still around 30% charge remaining. at no time did i plug in my phone during the day.
i have an extended battery on its way from china, so i expect to be able to go 2 full days on a charge with similar usage. and the thicker back plate will make it easier to hold, since i have such long fingers.
tl;dr - you got a bad phone. exchange it.