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So I got my edge 2 days ago and I have it paired to my LG tones Infiniums and my LG watch R. Every so often my watch disconnects and my tones do as well. The tones reconnect instantly but I have to turn the Bluetooth off and on just to reconnect my watch. I had no problems having the two set up with my s5.
Anyone else experiencing any similar issues with their bluetooth?
I have a VZW edge and have experienced similar issues with Bluetooth dropping (all 4 of my) connections. I read an article about clearing BT apps cache and/or wiping the phones cache partitions. Neither have worked.
I have my Plantronics BT earpiece connected & the connection has never dropped off.
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bluetooth drop
I have the s6. Bluetooth drops and reconnects to my headphones, g watch r and car. Did not have any problems with the HTC M8.
I'm having the same problem with a Galaxy S6 (non-edge) with a 2014 Honda Odyssey. Used bluetooth for a year with this vehicle with an S3 without any issues. Now, the S6 constantly disconnects and reconnects, shows call history from 4 months ago, or gets into such a state that bluetooth is so wedged that only a reboot of car and device will get it to re-pair.
I've found a number of threads searching online. This is not just a Sprint problem. Verizon S6s have similar issues. Not sure if this is a hardware problem or an Android problem...
I've got the same problem with my S6. Connection drops constantly with my G watch R and my car.
I had the Galaxy Alpha before the S6 and it connected perfectly to both my watch and car.
Pretty frustrating.
I've had some luck with clearing cache for Bluetooth and Bluetooth test in app manager. I can keep connections all day long without drops, but i still have the weird call history problem.
Hey guys, got my Moto X Play delivered on Tuesday and so far I'm loving nearly every aspect of it, the camera and the large battery are definitely an improvement over the Moto X 2014 that I upgraded from. However, one issue that seems to keep bothering me is the wifi. Basically it seems to constantly drop the connection for no reason at all, my Internet at home is provided by virgin media and the virgin hub is in modem mode and I'm using a TRENDnet router to broadcast wifi. No other devices in the house seem to have any issues connecting with this setup.
The moto x play seems to connect fine to both the 5ghz and 2.4ghz networks but after a couple of minutes they just seem to loose signal. The wifi icon in the status bar doesn't change to imply that this has happened but chrome or Netflix, etc will just get very unresponsive. The phone has been restarted several times since I got it, I have also tried 'forgetting' the network and re-entering the password (on both 5 and 2.4ghz) and I have also tried the setting in lollipop to change the wifi type from auto to 5ghz only and to 2.4ghz only but nothing seems to have any effect. Does this sound like teething problems that could settle down to anyone else or does it sound like a faulty device?
Has anyone else had any issues with this phone?
I had these issues when I bought my tablet and thought maybe it was the tablet. Then I tested the tablet at my brother house who had different service provider and it worked fine.
So maybe give it a go at a resturant or a friends house and see what happens.
P.S I was with Virgin Media aswell when I had these issues no idea if they are connected.
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Thanks Geordie Affy, i'm actually going to be at my parents this weekend so i'll give it a go on there and see if the situation improves
Hoping it settles down as i really don't want to go to the effort of returning it to amazon
Its most likely your router not your phone causing these issues.
No problem ... keep us posted [emoji106]
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Ok so, bit of an update.
We had a visit to the mother in laws last night and i tested this issue with their wifi (provided by BT, using all original BT equipment) and still got the same issue. I'm concerned now that this is a problem with the handset.
Any other thoughts on what could be causing it or what i could try to cure it?
Another bit of info i've discovered recently is that even on 5ghz when connected to wifi the phone really seems to struggle to multitask (from a web perspective) i.e. if i'm updating apps on the play store i can't successfully browse the web on chrome and vice versa.
jhaedee said:
Ok so, bit of an update.
We had a visit to the mother in laws last night and i tested this issue with their wifi (provided by BT, using all original BT equipment) and still got the same issue. I'm concerned now that this is a problem with the handset.
Any other thoughts on what could be causing it or what i could try to cure it?
Another bit of info i've discovered recently is that even on 5ghz when connected to wifi the phone really seems to struggle to multitask (from a web perspective) i.e. if i'm updating apps on the play store i can't successfully browse the web on chrome and vice versa.
Click to expand...
Click to collapse
I want to confirm that I have wifi issues too. Just received my device and wifi it's not working. I never had any issues with other devices in my house and I have lots of them. Phone seems to be scanning indefinitely.
Have a look if you have the same exclamation mark over the wifi icon?!
Any updates on your device so far?
No, mine is even more frustrating in that the icon remains the same whether I'm connected or not. I've spoken to a guy at Motorola on live chat this morning and as I'd done all the things he had suggested already he recommended doing a factory reset. At least that's one of the big advantages of this phone is that I can backup all my stuff to my sd card and eject it before reseting. Should make it a whole lot easier.
The only thing that seems to have made any kind of difference, and really, it could just be coincidence (as I don't know how these things work at a scientific level) but I reset the router this morning I. E. Turned it off waited a minute or two and turned it back on again and that seemed to improve things slightly. In fact I thought it had cured it as this morning I was unable to even get through one song on Spotify but since the reset I managed to get through an album and a b8t before the connection borked. Since then the signal had dropped out once or twice but not on the same scale as before.
Debating whether to bother with the factory reset now...
I somehow got my wifi working but now I am browsing and whole browsing experience no matter what website I am in is stuttering and lagging .Simple browsing in Google Play store remains the same jerky ,same thing observed on facebook app.
Even my friends Sony M works much smoother. I have tried both H+ 4g and wifi performance very inconsistent. Don't know what to think
Wifi is definitely slower on my Moto X Play than it was on my Galaxy S6. Just going by memory (which could be wrong), I want to say that my LG G3 and Galaxy S5 had better wifi than the X Play too. I only had it for half a day, but the 3rd gen Moto G even seemed better.
I do have an odd issue with the wifi that is annoying but easily fixable (thankfully). Every time the phone boots up, I get the exclamation mark over the wifi icon and it just runs off my mobile data. If I toggle the wifi off and back on, then it connects properly to the wifi and no more exclamation mark. I have to do this every time I restart the phone though.
Hopefully an update will fix this.
How odd it is . I was playing with Moto G 3 gen and it was smoother that Moto X play.
What I am now finding strange is at my parents the wifi has seemed fine! However amazon are already sending me a replacement unit today. Not sure what to do now.
jhaedee said:
What I am now finding strange is at my parents the wifi has seemed fine! However amazon are already sending me a replacement unit today. Not sure what to do now.
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Click to collapse
Yeah I thought it would be the case. Had issues like this but never figured out why it happened tbh. Fortunarlely after a couple of months we changed our internet to BT and worked a treat (Minus BT going down haha)
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I've had issues with this as well. Appears to be connected but no data transmits while every other device works fine. Only happening on one old router not all. May have something to do with Motorola dropping the "ac" WiFi standard on this phone. More annoying is the phone being slow to pick up a cellular signal after leaving WiFi. I've had this happen often and for as long as 5 minutes.
I got my Motorola x play about two weeks and I've just noticed a few Wi-Fi issues. I'm connecting it too the super hub router provided by virgin media on the 5ghz signal and it was fine when I noticed if I held the phone by the top half in the palm of my hand instead of the bottom half, the signal strength shown by the icon in the top right hand corner would drop by half. Is anyone aware if the phones Wi-Fi aerial is on the upper reaches of the phone?
I too have noticed this. Thought it was all in my head which is why I hadn't mentioned it previously lol.
I haven't so far been able to replicate the issues you guys are facing with WiFi. Performance seems to be in general at least on par with my late Galaxy S4.
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This could also be a Android 5.x issue. I'm facing similar problems on my LG G2 running SlimLP. WiFi and also cellular seems to be dropping for no apparent reason and I have to manually reconnect. Interestingly though, my Nexus 7 WiFi 2013 doesn't have these issues running UberCM 5.1.1.
other problems with WiFi.
I have this strange problems. See if someone else has the same.
I used googled maps for GPS me to destination. When I am driving WiFi cut off and the phone use data. When I am arrive at destination. I go to McDonald. The phones can't connect to free WiFi at McDonald's. Even this is a saved network. I turn off then on the WIFI, still not connect.
My wife's G has an interesting issue with bluetooth. When in her car, the bluetooth works flawlessly. When she gets home and the Panasonic phone system connects to it, about 30 seconds into a call the phone switches to Handset. My Moto X Pure is also connect to our Panasonic system and I have no issues. Her previous phone Galaxy S5 had no issues either.
I have reconnected and removed each device from the other and reconnected but still same behavior.
Any advise?
Upgrading to MM fixed the problem! Under MM the phone works as good as my Moto X Pure. Fantastic phone.
Just picked up a standard Gear S2 and updated the firmware. However, it's constantly disconnecting and reconnecting to my Galaxy S7 edge. Bluetooth stays connected for all my other devices. Any tips?
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I'm having the same issue with my S2 Classic, but I've got a SGS7. Both are running stock software/firmware. My issue started a couple days ago, so I'm thinking an update was applied to something that introduced this issue. I am hopeful it will be fixed in a future update (sooner than later).
-dlwoodjr
How often is yours disconnecting? Mine was every few minutes. Today it's been flawless. Weird.
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I have the same problem and it is very annoying, bluetooth keeps disconnecting from my car, specially during calls and then tries to reconnect again. This never happened to me before in any smartphone so this is a specific problem from the S7. I tried clean cache etc. but the problem continues. Sometimes the call can go 15 minutes without disconnecting, other times it disconnects 2 times in 5 minutes, but it happens everyday twice at least. This is a very strange problem, can't find any solution. It is driving me nuts specially in a 700 euros phone!!
not only on S7
It's the same here with a Gear S2 Classic and a Huawei P8max. A few minutes after being connected (manually) the Gear disconnects.
I just switched over from my S7 edge to a Moto Maxx I had in a drawer - no disconnects today. Gonna swap out my S7 Edge for a replacement I guess.
Replacement didn't disconnect until I switched on high accuracy GPS. When I switch GPS over to power saving, the disconnects stop (so far).
Anyone else noticed a correlation with high accuracy GPS being turned on and frequent Bluetooth disconnects?
After working with three different S7's (2 edge's and one regular) as well as a Droid Maxx, I found that the phones would regularly disconnect when I had High Accuracy GPS set to on (with disconnects occurring multiple times per hour). If I switched the phones to power-saving GPS, disconnects would never occur.
Not sure why this would be but I don't recall it happening before the latest S2 update. I have always used High Accuracy GPS because I use the Tile app which requires it....HOWEVER, the disconnects were SO irritating, I guess I'd rather lose my keys and/or wallet because I turned the GPS to power saving to eliminate the disconnects because it was SOOOOO annoying.
PROBLEM FIXED -Bluetooth on gears2 /note 5 keeps disconnecting
Hi guys,i'm new to this forum. Came across it a few days ago when i needed assistance. I have been wearing my gear s2 classic and note 5 for approx. a year now . As of last week it kept disconnecting and connecting every five minutes which became really frustrating. I was missing important calls and message as my phone is on silent and gear on vibrate mode. After trying numerous attempts of clearing the Bluetooth cache and even hard reset watch and phone twice . It still did the same. I contacted my buddy over at Samsung headquaters is South africa to confirm my warranty date on my note 5. Thats how far i was heading, to return the headset for a new one. Luckily my warranty expires in October 2017. He then advised me the following
1) Check gear software updated - My gear was updated.
2)Check phone software updated- My phone was not updated.
So i got down to doing the update, size was around 1.4 GB
A fast WiFi connection will take approx. 15 minutes.
Had this done 2 days ago
Problem solved :good:
Phone looks and feel way better with the updated software and Gear has not disconnected since then.
Hope this helps.
Please share .
I'm starting to suspect it's a problem with my S7 Edge. I had the Gear S2 connected to a Nexus 6P for a couple months and never encountered connection problems. It's only since I switched to the S7 that I started getting the sporadic disconnects. I've tried changing my GPS settings but there doesn't appear to be a low power mode on the S7 edge with 6.0.1 stock so I just kicked down to the basic GPS only and turned off wi-fi and bluetooth location.
Not impressed so far.
also happens on S8+, but not on Note4
This is happening on my S8+ also.
It also doesn't work properly with my car radio and microphone (I can receive calls well enough, but issuing voice commands is a nightmare).
I had the Gear S2 and car radio connected to my Note4 before. They worked perfectly.
I will try lowering the Location accuracy. In any case, looking forward to upgrading to Note8 in a few months when my S8+ contract ends.
Hi Everyone,
I came from a TMobile One Plus 7 on 9.5.5 and changed it into the international version running 9.5.7, since doing so my phones bluetooth will work but it disconnects every 30 seconds. For instance in my car it'll connect for 30 seconds, and then disconnect, then connect, and disconnect, it does this over and over and over again.
I tried unpairing and repairing, it worked for a bit and then the problem continued. I tried kicking it to airplane mode, problem continued.
Any one else having this issue?
Haven't encountered this myself on 9.5.7 or any other version. Might want to just try a restore to see if that will fix it.
All fine here, pure international version though
I'm on T-Mo too and got my phone sim unlocked and went to the International version 9.5.7 yesterday. I did NOT unlock bootloader or root so I don't know if that matters. In any case, I use 3 BT devices (one for work, home, and in the car) and I have had no issues with BT at all.
Definitely try a restore. Something could be messed up in the software especially if it was working fine while on TMO.
This is one of the many issues I am facing as well. I connect to blue tooth in my car, either through the car stereo, or a head set and while talking on the phone it will just randomly switch back to the phone speaker. It is super annoying when I am on the phone and it seems like the other person hung up, or I lost the call. I have had multiple business calls that I was on where the other person hung up and I could not get back in touch with them.