Any Canadian Users?? - Onetouch Idol 3 Q&A, Help & Troubleshooting

Wondering if any Canadian Users have received an update yet? I'm with Telus, build number 7SQ8-UD80.

I'm running one I bought from Koodo. I'm on that same 7SQ8-UD80 build. Wondering if Alcatel pushes the updates, or if it'd need to go through carrier testing first.
If it needs to go through carrier testing, might take a while to get an update...that's if that carrier decides to bother putting money into testing an at all. Kind of early to know for sure though.
Might not hurt to ask Alcatel or your carrier via Twitter.

Any Canadians have update yet? I still haven't!

Just picked up one from Bell yesterday for my wife.
It didn't download any system updates. I didn't check the version number but she did experience that lag issue when clearing recent apps and wasn't too impressed with the camera quality. Hoping the update comes soon and at least fixes the camera quality. She also experienced a couple of FC's when trying to change the default notification sounds... Reboot fixed that.
I'm fairly certain the device is unlocked so I'm hoping the update can come directly from Alcatel and not have to go through the carrier.
markdexter said:
Any Canadians have update yet? I still haven't!
Click to expand...
Click to collapse

Still no updates on mine. As for the Bell one being unlocked...it'd be best to verify it using a non Bell and non virgin sim card to test it. It'd be highly irregular for them to not lock it.

I bought mine unlocked from Amazon.com and use it on Wind mobile up here. Got the 7SQR-UER0 update OTA around a week ago.
Generally I have found it to be more responsive, scrolling lists in apps are smooth now instead of stuttering every time. Haven't really tested the camera quality though.

My DTTW is awful I hope they push the update soon!

I have emailed telus and Alcatel at PR.NA(at)alcatelonetouch.com to see if there's an ETA or update coming anytime soon
Hopefully we hear something back

Hope we hear something back to. Seems like everyone else has the update already!

markdexter said:
Hope we hear something back to. Seems like everyone else has the update already!
Click to expand...
Click to collapse
What model is canada getting?

I have the 6045i
Telus/Koodo replied today saying they wont really know when an update comes until the day of usually.

I just got told that as well, pretty much useless really.

sti2nr said:
I have the 6045i
Telus/Koodo replied today saying they wont really know when an update comes until the day of usually.
Click to expand...
Click to collapse
In the system updates checker what firmware does it show you having? I'm asking all these questions because if it's similar to the usa firmwares then you could download the twrp backups provided of the os with all updates and flash to your device. Details on the project are here: http://forum.xda-developers.com/idol-3/general/want-to-able-to-install-ota-updates-t3163745 You'd be booting twrp and doing a restore instead of a backup but same basic process.

sti2nr said:
I have emailed telus and Alcatel at PR.NA(at)alcatelonetouch.com to see if there's an ETA or update coming anytime soon
Hopefully we hear something back
Click to expand...
Click to collapse
When it comes to emailing TELUS, you'd be better off asking their social media team..so Twitter or Facebook. Email probly won't help, or will get you a very generic answer.
---------- Post added at 06:14 PM ---------- Previous post was at 06:11 PM ----------
famewolf said:
In the system updates checker what firmware does it show you having? I'm asking all these questions because if it's similar to the usa firmwares then you could download the twrp backups provided of the os with all updates and flash to your device. Details on the project are here: http://forum.xda-developers.com/idol-3/general/want-to-able-to-install-ota-updates-t3163745 You'd be booting twrp and doing a restore instead of a backup but same basic process.
Click to expand...
Click to collapse
TELUS/Koodo version is 5.0.2 7SQ8-UD80
6045l

famewolf said:
In the system updates checker what firmware does it show you having? I'm asking all these questions because if it's similar to the usa firmwares then you could download the twrp backups provided of the os with all updates and flash to your device. Details on the project are here: http://forum.xda-developers.com/idol-3/general/want-to-able-to-install-ota-updates-t3163745 You'd be booting twrp and doing a restore instead of a backup but same basic process.
Click to expand...
Click to collapse
I've used twrp before with root and custom ROMs but am I able to use it to flash the 6045i firmware without rooting or using twrp as the recovery?
If so has anyone else tried it?
Does Alcatel have software similar to Odin where I can load other ROMs without rooting?

So any updates yet Canadians, still nothing for me on Telus.

Still nothing on Koodo (same as Telus)

Any updates yet Canadians??

Nothing on Koodo/telus yet (not surprised)
Has anyone gotten a useful reply from their carrier yet?

@purple.epod posted a tutorial on how to put the USA firmware onto the canadian model here: http://forum.xda-developers.com/idol-3/general/convert-canadian-6045i-to-6045i-updates-t3177979

Related

update baseband?

is it possible to update baseband on this phone?
my phone was shipped with 0.15 and i think thats why i've been having the wifi issues. (rebooting nonstop anytime i connect to wifi)
Is there a newer version than 0.15 ?? I havent seen it..
And at the moment its not possible to flash radios with S-ON it can brick your phone. If you get it via an OTA update you will be ok
azzledazzle said:
Is there a newer version than 0.15 ?? I havent seen it..
And at the moment its not possible to flash radios with S-ON it can brick your phone. If you get it via an OTA update you will be ok
Click to expand...
Click to collapse
all the T-MO demo units we have in my store are on 0.16
i've been tempted to exchange it, btu since it's been rooted i'm holding back because i dont want to pay the out of warranty fee.
suhailtheboss said:
is it possible to update baseband on this phone?
my phone was shipped with 0.15 and i think thats why i've been having the wifi issues. (rebooting nonstop anytime i connect to wifi)
Click to expand...
Click to collapse
There has been at least 1 update but I think it went out before the phone launched. I picked up my phone on launch day with a 0.16 base band. Another user on this forum reported getting an OTA to the latest (current) build of 1.53.531.16 which I assume also updated the base band to 0.16
You could try a manual check in by dialing *#*#2342546#*#* in case your wondering 242546 spells "checkin"
dc211 said:
There has been at least 1 update but I think it went out before the phone launched. I picked up my phone on launch day with a 0.16 base band. Another user on this forum reported getting an OTA to the latest (current) build of 1.53.531.16 which I assume also updated the base band to 0.16
You could try a manual check in by dialing *#*#2342546#*#* in case your wondering 242546 spells "checkin"
Click to expand...
Click to collapse
Unfortunately i'm not on the stock ROM anymore so that isn't an option.
After doing a bit of research, it seems like the only way to get the baseband update would be for me to somehow revert to the prerelease TMO ROM, then wait for the OTA that was sent out to the prerelease devices which has the baseband update included.
Which is basically impossible, because no one is going to be running that prerelease ROM right now.
So i'm basically clueless at this point. probably just going to see if i can warranty swap it through HTC and hope they don't care about the bootloader being tampered.
Any input from anyone is definitely appreciated!
suhailtheboss said:
Unfortunately i'm not on the stock ROM anymore so that isn't an option.
After doing a bit of research, it seems like the only way to get the baseband update would be for me to somehow revert to the prerelease TMO ROM, then wait for the OTA that was sent out to the prerelease devices which has the baseband update included.
Which is basically impossible, because no one is going to be running that prerelease ROM right now.
So i'm basically clueless at this point. probably just going to see if i can warranty swap it through HTC and hope they don't care about the bootloader being tampered.
Any input from anyone is definitely appreciated!
Click to expand...
Click to collapse
Your in luck! Someone has provided you with a method to do this.
Check this thread for your solution. http://forum.xda-developers.com/showthread.php?t=1644371
dc211 said:
Your in luck! Someone has provided you with a method to do this.
Check this thread for your solution. http://forum.xda-developers.com/showthread.php?t=1644371
Click to expand...
Click to collapse
thanks man i saw that! but i need something similar for the t-mo US ROM.
i'd have to find a prerelease ROM, then wait for the OTA to the release version.
suhailtheboss said:
thanks man i saw that! but i need something similar for the t-mo US ROM.
i'd have to find a prerelease ROM, then wait for the OTA to the release version.
Click to expand...
Click to collapse
Once the base band is updated you could flash a stock rom or even restore your own personal back up. The international phones use the same chips as the TMOUS phones. How come you don't want to update it if your having problems?
dc211 said:
Once the base band is updated you could flash a stock rom or even restore your own personal back up. The international phones use the same chips as the TMOUS phones. How come you don't want to update it if your having problems?
Click to expand...
Click to collapse
I definitely want to update, but I doubt i'll receive the OTA to update the baseband since i'm on TMO US..
Looking through the thread looks like no US people have tried. I might give it a shot just for kicks. Hopefully it works.
edit - it looks like it definitely won't work if you're on TMO US, because the update has not been pushed out through TMO's servers. The update comes from the carriers, not HTC directly.
anyway problem solved.
ended up getting a replacement from HTC. should be fine.
edit - LOL the replacement came with 0.15 baseband and the kernel from march 29th. retail release versions came with a april 6th kernel and 0.16 baseband.
now i'm clueless. just wait a couple weeks and maybe process another exchange.
haha well my replacement phone came....
still had the same 0.15 baseband as the original pre-release version.
i assumed the replacement would be updated, apparently i was wrong. I might just hang onto this one for a month or so without rooting or unlocking the baseband just in hopes they push an OTA to update my baseband.
can someone teach me how to upgrade my baseband to .15
Sony Ericsson w8 E16i
11w25
2.1 Eclair

MM for H950? (unlocked)

I see that other variants have gotten their MM updates and was wondering if anyone with the H950 has the MM update yet. I've been checking for updates but it keeps saying that the phone is up to date.
Yeah it looks like we're kind of screwed :/
Stupid AT&T
They keep giving dumb responses @Ahmed_Tar Hi, Ahmed! ATT is actively working on software updates. Please stay tuned here: https://t.co/a38MAnO9G1 ^GregH
---------- Post added at 08:54 AM ---------- Previous post was at 08:54 AM ----------
Ahmedt7866 said:
Yeah it looks like we're kind of screwed :/
Stupid AT&T
They keep giving dumb responses @Ahmed_Tar Hi, Ahmed! ATT is actively working on software updates. Please stay tuned here: https://t.co/a38MAnO9G1 ^GregH
Click to expand...
Click to collapse
They told me this twice and ignored me twice :/
I just started getting a notification on my H950(5.1.1) yesterday that I have a software update ready to install. It said its 111MB~ but I am rooted so it keeps failing to install because my phone is "Suspected in rooting..." I'm trying to figure out how to get back to stock so I can install the OTA Update.
Edit: Nevermind, reading some of the other threads it looks like it not MM but some sort of security update.
My H950 wont even find the 5.1.1 update (OTA or Suite, doesnt matter)
I have a feeling that we wont have much luck..
Danielgomes08 said:
My H950 wont even find the 5.1.1 update (OTA or Suite, doesnt matter)
I have a feeling that we wont have much luck..
Click to expand...
Click to collapse
Are you on AT&T? I had to put a prepaid AT&T sim in my H950 and call AT&T to push the 5.1.1 update to my phone before I got it OTA. I am on Straight Talk now but it still notified me of the new security update. You might have to get that first update through AT&T.
timishue said:
Are you on AT&T? I had to put a prepaid AT&T sim in my H950 and call AT&T to push the 5.1.1 update to my phone before I got it OTA. I am on Straight Talk now but it still notified me of the new security update. You might have to get that first update through AT&T.
Click to expand...
Click to collapse
I bought this phone on ebay, from a korean vendor. Also, I live in Portugal, so that option wouldnt work for me.
Well, I just flashed the H950PR 5.1.1, and the changes are really noticeable.
And yes, it used to be AT&T

New guy here. Please be easy on me. :confused: Updates questions and concerns.

Hey everyone,
As stated in the title, I'm a real noob when it comes to rooting/flashing phones. Please bear with me through the stupid questions.
I've started to get sick/bored of my phone running version 4.4.2 with emui 3.0. I bought this phone off Amazon when it came out because I wanted something new. Sammy, LG, etc weren't producing phones I liked.
when the Mate 8 came out with newer software, I wondered what would happen with my phone, and boy did I get some bad news.
I own the MT7-TL10V100R001C00B130 version, which seems to get none of the updates that the Malaysia area phones get.
http://imgur.com/78imLxd
I messaged Huawei Support, and they confirmed the bad news.
http://imgur.com/XtQpgoW
I even tried contacting the UAE support like they suggested, but I haven't gotten a reply back.
I've looked at threads like:
http://forum.xda-developers.com/mate-7/help/help-please-impossible-to-update-mt7-t3286615
and
http://forum.xda-developers.com/mate-7/general/huawei-mt7-l09-l10-stock-firmware-ota-t3275784
but in the end, they don't help me very much.
I've given up on any hope of my phone being updated OTA, so I've decided to sign up and post here to ask question(s):
1. Is there a firmware I can download/install to update my phone to something newer even if the builds don't match?
2. If I must result to rooting, I'm willing to give it a try, but then I'd like to have Nougat on the phone. Are there stable builds for this yet? or must I wait longer?
Thanks very much for reading and any help you can provide.
_sC said:
Hey everyone,
As stated in the title, I'm a real noob when it comes to rooting/flashing phones. Please bear with me through the stupid questions.
I've started to get sick/bored of my phone running version 4.4.2 with emui 3.0. I bought this phone off Amazon when it came out because I wanted something new. Sammy, LG, etc weren't producing phones I liked.
when the Mate 8 came out with newer software, I wondered what would happen with my phone, and boy did I get some bad news.
I own the MT7-TL10V100R001C00B130 version, which seems to get none of the updates that the Malaysia area phones get.
http://imgur.com/78imLxd
I messaged Huawei Support, and they confirmed the bad news.
http://imgur.com/XtQpgoW
I even tried contacting the UAE support like they suggested, but I haven't gotten a reply back.
I've looked at threads like:
http://forum.xda-developers.com/mate-7/help/help-please-impossible-to-update-mt7-t3286615
and
http://forum.xda-developers.com/mate-7/general/huawei-mt7-l09-l10-stock-firmware-ota-t3275784
but in the end, they don't help me very much.
I've given up on any hope of my phone being updated OTA, so I've decided to sign up and post here to ask question(s):
1. Is there a firmware I can download/install to update my phone to something newer even if the builds don't match?
2. If I must result to rooting, I'm willing to give it a try, but then I'd like to have Nougat on the phone. Are there stable builds for this yet? or must I wait longer?
Thanks very much for reading and any help you can provide.
Click to expand...
Click to collapse
Hi,
To answer your questions:
1) You can download B324 Malaysia from https://mega.nz/#!h1JDnQaB!En6LMDE6hbm22m0xFX2fbWZWwoGX2urEXrPRJaFlRxc, unzip it and put UPDATE.app file in SDCARD/dload folder in root of SDCARD. Then try to update it from the Updater in Settings. You will then have lollipop. Back up your apps/settings etc before, just in case.
2) Not necessary to root, but there are lots of posts in the Mate7 forum that can assist if you do want to root. Nobody knows yet if Nougat will be released for the Mate 7 (I'm thinking unlikely, as we already got Lollipop and Marshmallow, and the phone is two years old, but you never know)
thanks for much for the info.
for option #1, is there any other precaution i need to take? do i simply just copy paste into the sd card?
_sC said:
thanks for much for the info.
for option #1, is there any other precaution i need to take? do i simply just copy paste into the sd card?
Click to expand...
Click to collapse
Nope, you're good to go.
cege987 said:
Nope, you're good to go.
Click to expand...
Click to collapse
cheers for that. :good: i'll give that a go. fingers crossed

Nougat L09C636B361 OTA Rolling Out (Australia)

Hey guys,
If anyone's interested, my P9 just received the OTA for L09C636B361. This is on an unlocked/unbranded Australian handset. Obviously, I've immediately started the download...
Time to start mashing that "Check for Updates" button if you're in Australia I guess
Excited! Time to spam the update button
alm0nde said:
Excited! Time to spam the update button
Click to expand...
Click to collapse
Any luck?
vyper4 said:
Any luck?
Click to expand...
Click to collapse
Nothing yet
Might want to check tru HiCare , and go through the early adopters button ...
Still nothing, sure I'll get something eventually..
i have the l09c34b140 and i live in australia (got it from virgin mobile australia on plan). is there anyway for me to convert to yours?
I am on EVA-L09C34B140 as well, heres hoping that we will get some Nougat goodness soon. I got Android 7 running no my old S4 and cant wait till the P9 officially gets an update.
I'm on the same EVA-L09C34B140 and also nothing yet. I bought my P9 outright, but it came with an annoying Optus boot and shutdown screen that I was hoping be rid of with an update, although I'm not too sure that'll be the case.
Wing Nut said:
I'm on the same EVA-L09C34B140 and also nothing yet. I bought my P9 outright, but it came with an annoying Optus boot and shutdown screen that I was hoping be rid of with an update, although I'm not too sure that'll be the case.
Click to expand...
Click to collapse
L09C34 is the Optus version, I got mine outright as well. I dont understand why Huawei will make an Australian model for Optus, a different model for Vodaphone and a unbranded model. They should of just made one model for all of Australia and a tool for carriers to put in their own boot animations.
Chances are, we will not get an update till Optus push through an update for this model. The model the OP has (L09C636), probably has his update pushed through by Huawei directly.
Ah, figures - a familiar story. I had the same issue with my old SG Note 2 which would have been waiting ages for an AU update via Telstra, but rooting it with a Nordic ROM saved me 18 months of waiting. I guess I have to suffer the Optus boot screen post-update though.
Z-Blade said:
L09C34 is the Optus version, I got mine outright as well. I dont understand why Huawei will make an Australian model for Optus, a different model for Vodaphone and a unbranded model. They should of just made one model for all of Australia and a tool for carriers to put in their own boot animations.
Chances are, we will not get an update till Optus push through an update for this model. The model the OP has (L09C636), probably has his update pushed through by Huawei directly.
Click to expand...
Click to collapse
dyu reckon we should debrand and just install the unbranded model (if possible) or do we just idle :/
damn it just flashed to B320
Zyn0 said:
dyu reckon we should debrand and just install the unbranded model (if possible) or do we just idle :/
Click to expand...
Click to collapse
If I could practice on someone else's Optus-tainted P9 first I'd then give it a go on mine
The process appears rather more convoluted than my previous Android ROM flashing experience. I think I might wait a bit longer.
i'm on exactly the same firmware( C636B190, which is updated from B168 through OTA) as the OP had before receiving B361..
However I had received nothing.
I bought mine outright at JB HiFi and got the OTA on Thursday night - posted to Whirlpool as well. I received notification when I checked the update entry in settings. Not an early adopter nor rooted or downloaded via the HiCare app.
As for the different firmwares blame that on the carrier not Huawei - Optus, Telstra et al are always slow - best check their websites or ask their Twitter/FB accounts for the timeframe.
Loving the updated EMUI 5.0. :laugh:
Unbranded Australian C636 here and still on B190, check for updates button nearly getting worn out!!
Got the Nougat update last night. Notification details are very hard to read. Almost white on white text. Anyone else got this, or knows how to fix it?
See screenshot attached.
Zyn0 said:
dyu reckon we should debrand and just install the unbranded model (if possible) or do we just idle :/
Click to expand...
Click to collapse
@Tecalote is working on the Nougat version of the NewWorld rom. Chances are, he will probably release this before Optus roll out the EMUI 5.0 update. If you really want EMUI 5.0, you can always flash L09C636B361 via the Huawei tools, then it will be a debranded AU version.
ranagade said:
Got the Nougat update last night. Notification details are very hard to read. Almost white on white text. Anyone else got this, or knows how to fix it?
Click to expand...
Click to collapse
Should be able to fix this by selecting a different theme.
Z-Blade said:
Should be able to fix this by selecting a different theme.
Click to expand...
Click to collapse
Tried various themes with no luck.
Did a factory reset and all good now!

Region setting has disappeared since update?

Hello,
I cannot find the Region setting in the Language & Region setting? Since Updated mobile.
unlocked UK
I have tried full reset but nothing?
Am at a loss as to why?
Any ideas please?
Do you mean this?
Texan1 said:
Do you mean this?
Click to expand...
Click to collapse
Yes that's the one
koloure2211 said:
Hello,
I cannot find the Region setting in the Language & Region setting? Since Updated mobile.
unlocked UK
I have tried full reset but nothing?
Am at a loss as to why?
Any ideas please?
Click to expand...
Click to collapse
No idea. I still have it.
However, in the past when I've updated I've ended up with a Theme Store (didn't work, but it was there!) Then on the next update, it's gone.
All you can hope is that it reappears next update? Most bizarre £1k flagship I have ever had the mis-fortune to own!
koloure2211 said:
Yes that's the one
Click to expand...
Click to collapse
You could try flashing a different region version eg. Oppo Australia website has A23 available for download, flash that over your current version (you won't lose anything).
It's very strange you don't have it as it's a very basic default menu setting.
The Region setting is ROM specific, in the UK the region option isn't there with contract devices as it's running UK carrier ROM which doesn't need another region
TheInfiniteAndroid said:
The Region setting is ROM specific, in the UK the region option isn't there with contract devices as it's running UK carrier ROM which doesn't need another region
Click to expand...
Click to collapse
But surely the ability to change the region is still required, people travel with their phones all the time and need to be able to change to the country they are in.
Texan1 said:
But surely the ability to change the region is still required, people travel with their phones all the time and need to be able to change to the country they are in.
Click to expand...
Click to collapse
Although I understand your point of view, unfortunately I don't work for the ColorOS team, I can only tell you why the setting isn't present in the ROM not why they haven't implemented it
If it is because it's carrier specific ROM, then all you can do, as I mentioned, is turn off auto update and wait for the next global release to appear, and flash that from the website. Global ROM has the region settings. Don't use OTA until you have the global 'clean' ROM installed
Hello,
I have the same problem, (UK unlocked)
I spoke to a lady from oppo on Friday morning who called me back later and told me to wait for the next update as they know of some "glitches" in the software the Region setting disappearing being one of them.
Hope this helps?
But we can't get the updates because of the region is gone, installing a different firmware doesn't bring it back either
Where can I find the global ROM?
---------- Post added at 04:03 PM ---------- Previous post was at 04:02 PM ----------
BlueMeany68 said:
If it is because it's carrier specific ROM, then all you can do, as I mentioned, is turn off auto update and wait for the next global release to appear, and flash that from the website. Global ROM has the region settings. Don't use OTA until you have the global 'clean' ROM installed
Click to expand...
Click to collapse
Do you know of a global ROM I can install via the recovery?
The last version I know of is Australia .23
the roll back version is .25
But until oppo send out an interim update you will not gain Region setting, if you try it will fail if your software number is higher
It's all down to oppo I'm afraid.
koloure2211 said:
The last version I know of is Australia .23
the roll back version is .25
But until oppo send out an interim update you will not gain Region setting, if you try it will fail if your software number is higher
It's all down to oppo I'm afraid.
Click to expand...
Click to collapse
Exectly but I got a fix for that, the NEW rollback file is A.25 , the bugged rollback file was A.23,
So the old rollback file had issues with sim, so I flashed the new rollback file and it fixed that problem, so then I flashed the old rollback file again and it doesn't give me sim issues no more but still have A.23 and yes now flashing other A.23s work now but still no ota updates via vpn
If that sounds confusing, ino it is lol
Hello,
I reflashed the A.25 after reboot over the "fix" ROM A.25
This is the Oppo website for ALL the different countries hope this helps?
Some countries don't have find x2 pro
https://www.oppo.com/en/choose-site/
koloure2211 said:
Hello,
I reflashed the A.25 after reboot over the "fix" ROM A.25
This is the Oppo website for ALL the different countries hope this helps?
Some countries don't have find x2 pro
https://www.oppo.com/en/choose-site/
Click to expand...
Click to collapse
So you wore on the fixed A.25 then did you do a reflash of the same A.25? Did it fix anything
kevinireland11 said:
So you wore on the fixed A.25 then did you do a reflash of the same A.25? Did it fix anything
Click to expand...
Click to collapse
Just the SIM card issue nothing more
koloure2211 said:
Just the SIM card issue nothing more
Click to expand...
Click to collapse
Yeah same, so I take it we are both still patiently waiting for a random weird update to come through lol if it ever does, the Chinese version now have updatable GPUs they've got it allllll ? and we can't even do a simple update ?
---------- Post added at 09:31 PM ---------- Previous post was at 09:30 PM ----------
kevinireland11 said:
Yeah same, so I take it we are both still patiently waiting for a random weird update to come through lol if it ever does, the Chinese version now have updatable GPUs they've got it allllll and we can't even do a simple update
Click to expand...
Click to collapse
They posted that random new rollback file so maybe they'll do the same to fix this
I did phone them last Friday and the lady told me they are aware of the issue and wait for an interim update near the end of the month??
koloure2211 said:
I did phone them last Friday and the lady told me they are aware of the issue and wait for an interim update near the end of the month?
Click to expand...
Click to collapse
Did she tell you how we would receive the update because the OTAs or vpns don't work so how would we receive this one if we can't receive the July one?

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