Database Info

Any Canadian Users??

Wondering if any Canadian Users have received an update yet? I'm with Telus, build number 7SQ8-UD80.

I'm running one I bought from Koodo. I'm on that same 7SQ8-UD80 build. Wondering if Alcatel pushes the updates, or if it'd need to go through carrier testing first.
If it needs to go through carrier testing, might take a while to get an update...that's if that carrier decides to bother putting money into testing an at all. Kind of early to know for sure though.
Might not hurt to ask Alcatel or your carrier via Twitter.

Any Canadians have update yet? I still haven't!

Just picked up one from Bell yesterday for my wife.
It didn't download any system updates. I didn't check the version number but she did experience that lag issue when clearing recent apps and wasn't too impressed with the camera quality. Hoping the update comes soon and at least fixes the camera quality. She also experienced a couple of FC's when trying to change the default notification sounds... Reboot fixed that.
I'm fairly certain the device is unlocked so I'm hoping the update can come directly from Alcatel and not have to go through the carrier.
markdexter said:
Any Canadians have update yet? I still haven't!
Click to expand...
Click to collapse

Still no updates on mine. As for the Bell one being unlocked...it'd be best to verify it using a non Bell and non virgin sim card to test it. It'd be highly irregular for them to not lock it.

I bought mine unlocked from Amazon.com and use it on Wind mobile up here. Got the 7SQR-UER0 update OTA around a week ago.
Generally I have found it to be more responsive, scrolling lists in apps are smooth now instead of stuttering every time. Haven't really tested the camera quality though.

My DTTW is awful I hope they push the update soon!

I have emailed telus and Alcatel at PR.NA(at)alcatelonetouch.com to see if there's an ETA or update coming anytime soon
Hopefully we hear something back

Hope we hear something back to. Seems like everyone else has the update already!

markdexter said:
Hope we hear something back to. Seems like everyone else has the update already!
Click to expand...
Click to collapse
What model is canada getting?

I have the 6045i
Telus/Koodo replied today saying they wont really know when an update comes until the day of usually.

I just got told that as well, pretty much useless really.

sti2nr said:
I have the 6045i
Telus/Koodo replied today saying they wont really know when an update comes until the day of usually.
Click to expand...
Click to collapse
In the system updates checker what firmware does it show you having? I'm asking all these questions because if it's similar to the usa firmwares then you could download the twrp backups provided of the os with all updates and flash to your device. Details on the project are here: http://forum.xda-developers.com/idol-3/general/want-to-able-to-install-ota-updates-t3163745 You'd be booting twrp and doing a restore instead of a backup but same basic process.

sti2nr said:
I have emailed telus and Alcatel at PR.NA(at)alcatelonetouch.com to see if there's an ETA or update coming anytime soon
Hopefully we hear something back
Click to expand...
Click to collapse
When it comes to emailing TELUS, you'd be better off asking their social media team..so Twitter or Facebook. Email probly won't help, or will get you a very generic answer.
---------- Post added at 06:14 PM ---------- Previous post was at 06:11 PM ----------
famewolf said:
In the system updates checker what firmware does it show you having? I'm asking all these questions because if it's similar to the usa firmwares then you could download the twrp backups provided of the os with all updates and flash to your device. Details on the project are here: http://forum.xda-developers.com/idol-3/general/want-to-able-to-install-ota-updates-t3163745 You'd be booting twrp and doing a restore instead of a backup but same basic process.
Click to expand...
Click to collapse
TELUS/Koodo version is 5.0.2 7SQ8-UD80
6045l

famewolf said:
In the system updates checker what firmware does it show you having? I'm asking all these questions because if it's similar to the usa firmwares then you could download the twrp backups provided of the os with all updates and flash to your device. Details on the project are here: http://forum.xda-developers.com/idol-3/general/want-to-able-to-install-ota-updates-t3163745 You'd be booting twrp and doing a restore instead of a backup but same basic process.
Click to expand...
Click to collapse
I've used twrp before with root and custom ROMs but am I able to use it to flash the 6045i firmware without rooting or using twrp as the recovery?
If so has anyone else tried it?
Does Alcatel have software similar to Odin where I can load other ROMs without rooting?

So any updates yet Canadians, still nothing for me on Telus.

Still nothing on Koodo (same as Telus)

Any updates yet Canadians??

Nothing on Koodo/telus yet (not surprised)
Has anyone gotten a useful reply from their carrier yet?

@purple.epod posted a tutorial on how to put the USA firmware onto the canadian model here: http://forum.xda-developers.com/idol-3/general/convert-canadian-6045i-to-6045i-updates-t3177979

Nougat Update FRD-L09C636B130

Hi there,
I just received my Honor 8 from Gearbest with the stock firmware FRD-L09C636B130.
The issue is that doesnt matter which region i choose the OTA updater doesnt find anything. Its frustrating since everyone else is already running Nougat.
Does anyone know how to force the update?
PS: I currently live in New Caledonia, which is a French territory on the Pacific.
Thanks!!

Be sure to update the HiCare app to the latest version. Then you will receive the Nougat update in 1-2 days. I received mine the day after purchasing the phone and upgrading HiCare

gscsonda said:
Hi there,
I just received my Honor 8 from Gearbest with the stock firmware FRD-L09C636B130.
The issue is that doesnt matter which region i choose the OTA updater doesnt find anything. Its frustrating since everyone else is already running Nougat.
Does anyone know how to force the update?
PS: I currently live in New Caledonia, which is a French territory on the Pacific.
Thanks!!
Click to expand...
Click to collapse
The same for me. HiCare latest. No update...
.......................................................
Huawei answer about it... ( And about warranty..

gscsonda said:
Hi there,
I just received my Honor 8 from Gearbest with the stock firmware FRD-L09C636B130.
The issue is that doesnt matter which region i choose the OTA updater doesnt find anything. Its frustrating since everyone else is already running Nougat.
Does anyone know how to force the update?
PS: I currently live in New Caledonia, which is a French territory on the Pacific.
Thanks!!
Click to expand...
Click to collapse
same situation in canada. no OTA update for Nougat.

Taki193 said:
same situation in canada. no OTA update for Nougat.
Click to expand...
Click to collapse
hi. i just had same situation and solved it with "HW firmware finder" . i cant assure you anything but you should try . so far Nougat and emui 5 is great.
64gb , bought from gearbest, so i thInk we were In the same situation.
firmware : B130 → B360. dont forget to backup your data.
you can install an app called hw firmware finder on google play store. you dont need bootloader unlock or anythIng like that. basically app helps you to OTA update manually. there is an thread about how to use this app. so you can fInd it easily

Has the c567 oreo rolled out?

Hi, have just received the device , model state B190 and no update. since EU and Asia got the cookie was wandering if also American variant received it..
or-can I just update to oreo with any C rom?
thanks in advance

the-light said:
Hi, have just received the device , model state B190 and no update. since EU and Asia got the cookie was wandering if also American variant received it..
or-can I just update to oreo with any C rom?
thanks in advance
Click to expand...
Click to collapse
Nope, hasn't received it yet. Last update was April 5th I believe. Pretty lame and pathetic if ask me. Huawei wants to break into the US market they are going to have to start doing better than this. Had it to do over with, I'd got something else besides this phone.

Oreo updates
the-light said:
Hi, have just received the device , model state B190 and no update. since EU and Asia got the cookie was wandering if also American variant received it..
or-can I just update to oreo with any C rom?
thanks in advance
Click to expand...
Click to collapse
There is only a beta release for our c567 so far, to install any of the ones for other regions you're going to have to unlock your bootloader, rebrand, and install that Oreo using the steps in other threads, our mate 9 c567 Oreo should be rolling out as an OTA update in a few weeks so I'd be patient and wait a while, I installed a different regions ROM and want really happy with it at all.

Dear @ revjamescarver,@ Thunderbolt69
thank you for the detailed reply's. Ill probably wait for the ota .I have side loaded twrp but not rooting until update will roll out.
Im trying to like the phone, hopefully the update will roll soon
Happy Holidays

[December, 19th 2018] System update 1.24.709.994 rolling out

Hi,
New OTA for TW devices.
I'll post link to OTA later...
Edit:
link
md5 : 079bdafd8d77da76c47618644eb48f04
Cheers

[emoji1] in Europe we are still on december 2017 ...

HTC doesn't deserve our support anymore...
At least in Europe.

I got that update here in the states but I'm wondering when will give us 9.0 pie

This is the reason why I convert my European model to TW device...
Cheers

I'm still on December 2017(EU). My last phone from HTC, that's for sure. Next year i will buy an One Plus.

ouioui01 said:
Hi,
New OTA for TW devices.
I'll post link to OTA later...
Cheers
Click to expand...
Click to collapse
Short story before I get to my question.
I have a U11+ bought direct off HTC in Hong Kong.
I have had no updates since Dec 2017.
Wrote to HTC in Europe about the lack of updates and got this amazing reply:
------------------
Thank you for contacting HTC.
In regards to your enquiry about updates, kindly note that after running the serial number provided, your device ship country is Hong Kong.
Which means, it is not from EU region, and devices from the Asian region most of them cannot be updated and have no option to update.
------------------
Soo I checked through the XDA forums seems the TW version of the phone is the only one that gets regular updates.
Then I unlocked bootloader and downloaded HTC_U11+_TW_1.24.709.93_Images_OTA from nene bear.
I didn't install TWRP as I was going to return to stock and just be happy with the updates hopefully coming from the TW version.
all went smooth thanks to all the excellent posts and help on the forum.
378 fastboot flash -S 1G system system.img
379 fastboot flash recovery recovery.img
380 fastboot flash boot boot.img
oh and I relocked my bootloader
Yesterday I got a message about new update (I'm currently on Vodafone in Ireland)
I downloaded but it wouldn't install see the 2 screenshots.
ahh can't post the screenshots because i'm a new guy
its says:
cant update cause i may be running a modified version of system software....
I wonder is that because i turned of the boot lock once?
Or is this because of my CID is still HKG ??
I'm going to fire up fasboot and try and side load the update I downloaded from nene bear as I don't have root access and i couldn't find the update on the phone
I saw an interesting thread from handsome_hell about changing cid
Would the TW version or the WWE version the best for updates.
RGDS W

I have both TW and EU version of HTC-U11+ (both rooted with Magisk 18.0) and will apply OTA on TW only when RUU will be available (as I had - probably self-caused - problems during previous update of TW version).
I am not too advanced but AFAIK the phone needs to be "s-off" to change the CID to apply other region version updates smoothly, which is not available yet for HTC-U11+ (maybe I am wrong).
I hope for the EU version updates a "shortcut" directly to Android 9.0 (which was announced for HTC-U11+), otherwise the neglect of EU updates is really weired.

Today I got an answer from HTC support why European version U11+ did not get security updates ...
Sorry for for the answer but we can't say why 11+ is not getting security updates.
That's all [emoji1787]

Okay. I switched to a Pixel 3, great device and just the right size compared to the U11+ for me.
Bye HTC. Great devices wasted by a poor support...

marusia7 said:
I have both TW and EU version of HTC-U11+ (both rooted with Magisk 18.0) and will apply OTA on TW only when RUU will be available (as I had - probably self-caused - problems during previous update of TW version).
I am not too advanced but AFAIK the phone needs to be "s-off" to change the CID to apply other region version updates smoothly, which is not available yet for HTC-U11+ (maybe I am wrong).
I hope for the EU version updates a "shortcut" directly to Android 9.0 (which was announced for HTC-U11+), otherwise the neglect of EU updates is really weired.
Click to expand...
Click to collapse
Ah Thanks for the reply
I did have further conversations with HTC customer service regarding updates they said this:
------------------------------------
note that your phone is due to receive Android Pie very soon and this will be communicated via system notification message on your phone once the update is available for your phone, we are sorry for any inconvenience.
------------------------------------
It still doesn't explain the lack of regular security updates on the U11+ but my friends U11 has had 2 or 3 updates bought the same time as my U11+
I tried to get into recovery last night but got a red triangle Ill try it again later, got into the bootloader and download mode fine.
Think Ill end up going down the TWRP and Magisk route and change the CID just a bit more reading up to do.
Rgds

u11 + model is selling in taiwan because the small updates take that region. I think he's looking at the sales figures. But if it's just Taiwan for the update, it won't be able to sell anywhere except Taiwan. International brand, will be the domestic brand.

Received today in Belgium on TW version of the device!

gortys said:
Received today in Belgium on TW version of the device!
Click to expand...
Click to collapse
Pie update?

vegetaleb said:
Pie update?
Click to expand...
Click to collapse
I have been wondering the same thing myself

1.24.709.994 is not the pie update.

vegetaleb said:
Pie update?
Click to expand...
Click to collapse
lavin40 said:
I have been wondering the same thing myself
Click to expand...
Click to collapse
Not at all, update 1.24.709.994 as the title said! When Pie will arrive, the version number will become 2.xx.709.xxx
U12+ hasn't received it yet I think and it will sure arrive on it before U11+!

ouioui01 said:
This is the reason why I convert my European model to TW device...
Cheers
Click to expand...
Click to collapse
How you did that(no issues assuming)

dimitrakhs1 said:
How you did that(no issues assuming)
Click to expand...
Click to collapse
https://forum.xda-developers.com/htc-u11/development/to-modify-cid-mid-s-devices-t3771570

ouioui01 said:
This is the reason why I convert my European model to TW device...
Cheers
Click to expand...
Click to collapse
CaeLum764 said:
https://forum.xda-developers.com/htc-u11/development/to-modify-cid-mid-s-devices-t3771570
Click to expand...
Click to collapse
Thank you

Region setting has disappeared since update?

Hello,
I cannot find the Region setting in the Language & Region setting? Since Updated mobile.
unlocked UK
I have tried full reset but nothing?
Am at a loss as to why?
Any ideas please?

Do you mean this?

Texan1 said:
Do you mean this?
Click to expand...
Click to collapse
Yes that's the one

koloure2211 said:
Hello,
I cannot find the Region setting in the Language & Region setting? Since Updated mobile.
unlocked UK
I have tried full reset but nothing?
Am at a loss as to why?
Any ideas please?
Click to expand...
Click to collapse
No idea. I still have it.
However, in the past when I've updated I've ended up with a Theme Store (didn't work, but it was there!) Then on the next update, it's gone.
All you can hope is that it reappears next update? Most bizarre £1k flagship I have ever had the mis-fortune to own!

koloure2211 said:
Yes that's the one
Click to expand...
Click to collapse
You could try flashing a different region version eg. Oppo Australia website has A23 available for download, flash that over your current version (you won't lose anything).
It's very strange you don't have it as it's a very basic default menu setting.

The Region setting is ROM specific, in the UK the region option isn't there with contract devices as it's running UK carrier ROM which doesn't need another region

TheInfiniteAndroid said:
The Region setting is ROM specific, in the UK the region option isn't there with contract devices as it's running UK carrier ROM which doesn't need another region
Click to expand...
Click to collapse
But surely the ability to change the region is still required, people travel with their phones all the time and need to be able to change to the country they are in.

Texan1 said:
But surely the ability to change the region is still required, people travel with their phones all the time and need to be able to change to the country they are in.
Click to expand...
Click to collapse
Although I understand your point of view, unfortunately I don't work for the ColorOS team, I can only tell you why the setting isn't present in the ROM not why they haven't implemented it

If it is because it's carrier specific ROM, then all you can do, as I mentioned, is turn off auto update and wait for the next global release to appear, and flash that from the website. Global ROM has the region settings. Don't use OTA until you have the global 'clean' ROM installed

Hello,
I have the same problem, (UK unlocked)
I spoke to a lady from oppo on Friday morning who called me back later and told me to wait for the next update as they know of some "glitches" in the software the Region setting disappearing being one of them.
Hope this helps?

But we can't get the updates because of the region is gone, installing a different firmware doesn't bring it back either

Where can I find the global ROM?
---------- Post added at 04:03 PM ---------- Previous post was at 04:02 PM ----------
BlueMeany68 said:
If it is because it's carrier specific ROM, then all you can do, as I mentioned, is turn off auto update and wait for the next global release to appear, and flash that from the website. Global ROM has the region settings. Don't use OTA until you have the global 'clean' ROM installed
Click to expand...
Click to collapse
Do you know of a global ROM I can install via the recovery?

The last version I know of is Australia .23
the roll back version is .25
But until oppo send out an interim update you will not gain Region setting, if you try it will fail if your software number is higher
It's all down to oppo I'm afraid.

koloure2211 said:
The last version I know of is Australia .23
the roll back version is .25
But until oppo send out an interim update you will not gain Region setting, if you try it will fail if your software number is higher
It's all down to oppo I'm afraid.
Click to expand...
Click to collapse
Exectly but I got a fix for that, the NEW rollback file is A.25 , the bugged rollback file was A.23,
So the old rollback file had issues with sim, so I flashed the new rollback file and it fixed that problem, so then I flashed the old rollback file again and it doesn't give me sim issues no more but still have A.23 and yes now flashing other A.23s work now but still no ota updates via vpn
If that sounds confusing, ino it is lol

Hello,
I reflashed the A.25 after reboot over the "fix" ROM A.25
This is the Oppo website for ALL the different countries hope this helps?
Some countries don't have find x2 pro
https://www.oppo.com/en/choose-site/

koloure2211 said:
Hello,
I reflashed the A.25 after reboot over the "fix" ROM A.25
This is the Oppo website for ALL the different countries hope this helps?
Some countries don't have find x2 pro
https://www.oppo.com/en/choose-site/
Click to expand...
Click to collapse
So you wore on the fixed A.25 then did you do a reflash of the same A.25? Did it fix anything

kevinireland11 said:
So you wore on the fixed A.25 then did you do a reflash of the same A.25? Did it fix anything
Click to expand...
Click to collapse
Just the SIM card issue nothing more

koloure2211 said:
Just the SIM card issue nothing more
Click to expand...
Click to collapse
Yeah same, so I take it we are both still patiently waiting for a random weird update to come through lol if it ever does, the Chinese version now have updatable GPUs they've got it allllll ? and we can't even do a simple update ?
---------- Post added at 09:31 PM ---------- Previous post was at 09:30 PM ----------
kevinireland11 said:
Yeah same, so I take it we are both still patiently waiting for a random weird update to come through lol if it ever does, the Chinese version now have updatable GPUs they've got it allllll and we can't even do a simple update
Click to expand...
Click to collapse
They posted that random new rollback file so maybe they'll do the same to fix this

I did phone them last Friday and the lady told me they are aware of the issue and wait for an interim update near the end of the month??

koloure2211 said:
I did phone them last Friday and the lady told me they are aware of the issue and wait for an interim update near the end of the month?
Click to expand...
Click to collapse
Did she tell you how we would receive the update because the OTAs or vpns don't work so how would we receive this one if we can't receive the July one?