I have a Samsung Galaxy A7 (A700FD) rooted with Android 4.4.4 on stock rom
the battery used to charge fully upto 100 percent until day before yesterday, but from that day it refuses to go beyond 92 percent.
I tried calibrating the battery using the apps available on play store...also tried manually deleting the batterystats.bin file to no avail.
also tried clearing cache from recovery .but no use
Here is a graph of the charging process.
Also tried various chargers...I also charged my other cell using the current charger...and it charges normally...it is a 2a charger..
adityamhatre said:
I have a Samsung Galaxy A7 (A700FD) rooted with Android 4.4.4 on stock rom
the battery used to charge fully upto 100 percent until day before yesterday, but from that day it refuses to go beyond 92 percent.
I tried calibrating the battery using the apps available on play store...also tried manually deleting the batterystats.bin file to no avail.
also tried clearing cache from recovery .but no use
Here is a graph of the charging process.
Also tried various chargers...I also charged my other cell using the current charger...and it charges normally...it is a 2a charger..
Click to expand...
Click to collapse
Completely drain your battery and charge to 100 with the device turned off.
Tapped from my furious dogo
vaisakh7 said:
Completely drain your battery and charge to 100 with the device turned off.
Tapped from my furious dogo
Click to expand...
Click to collapse
I tried that too....completely discharged it without disturbing it.
It does not go beyond 92
Please See the graph attached
adityamhatre said:
I have a Samsung Galaxy A7 (A700FD) rooted with Android 4.4.4 on stock rom
the battery used to charge fully upto 100 percent until day before yesterday, but from that day it refuses to go beyond 92 percent.
I tried calibrating the battery using the apps available on play store...also tried manually deleting the batterystats.bin file to no avail.
also tried clearing cache from recovery .but no use
Here is a graph of the charging process.
Also tried various chargers...I also charged my other cell using the current charger...and it charges normally...it is a 2a charger..
Click to expand...
Click to collapse
batterystats.bin don't do anything with battery percentage, deleting it won't affect anything at all. It only contains which apps are consuming how much percentage of battery and it resets everytime u plug in your charger and your battery might be getting old.
Tyaginator said:
batterystats.bin don't do anything with battery percentage, deleting it won't affect anything at all. It only contains which apps are consuming how much percentage of battery and it resets everytime u plug in your charger and your battery might be getting old.
Click to expand...
Click to collapse
I know that ...but I had to do something. ..If you know any other ways please suggest me...
I have already tried the following. ..
1. Clearing cache partition
2. Fully discharging it withough disturbing and then letting it charge fully... (only goes till 92)
3. Can't remove battery. ....non removable battery
4. Deleting batterystats.bin file and using battery calibration apps.
5. Kept it overnight for charging
Here's the latest graph of charging process with 2a charger ...
charger and cord both came with the box
I didn't disturb it while charging...Idk why charging process is so uneven...
tried charging other cells like s3, xperia u with it...They charge normally
please help
Can u clean flash your rom
Tyaginator said:
Can u clean flash your rom
Click to expand...
Click to collapse
How do I do that ?
Flash a stock rom ?
adityamhatre said:
How do I do that ?
Flash a stock rom ?
Click to expand...
Click to collapse
Flash Stock or a Custom ROM.Wipe System,Data,Cache and Dalvik before flashing.
Tapped from my furious dogo
Related
HW/SW specifics at bottom (if it helps)
Following the instructions provided this great site I added a custom ROM last year and for 6-8 months everything worked perfectly.
I was getting two days charge out of my battery which was is a 200% improvement. I'm not on my phone all the time.
Lately however, my phone has only been charging to 90%, and now 82% and the batt. drains before the day ends.
Using the same instructions here, I restored the phone using CWM with the files listed below (which are the same files I used originally) to restore my phone.
Everything seems to be working fine but I found a bunch of old files and app links to programs I had before so obviously I didn't do a full wipe which is what I was intending to do.
Can I restore my phone by going into CWM > Wipe data/factory reset or do I have to use ODIN to go back to factory firmware (I just downloaded I727RUXLF3_I727RRWCLF3_RWC.zip) to reset then go through the steps all over again.
Pardon the lack of terminology as I have only done this twice so I'm still new to this.
I just don't know what I need to do to get it back to stock and by stock I mean the ROM below.
Thank you all in advance. Hopefully I have provided enough information.
Samsung Galaxy S II Skyrocket SGH-I727R
ICS RUXLF3radio.zip
SKY ICS 4.2E R5goo.zip
Sky ICS 4.2E-17.zip
If you want to go back to like New condition I would do the odin process. You'll have to extract the .tar.md5 file out of the zip file you downloaded, the stock rom not the sky files. User 7-zip to extract. Put the extracted file in PDA in odin. Only have the auto reboot and f.reset checked in odin.
You'll then have to odin your recovery back on.
Sent from my SGH-I727R using xda app-developers app
jd1639 said:
If you want to go back to like New condition I would do the odin process. You'll have to extract the .tar.md5 file out of the zip file you downloaded, the stock rom not the sky files. User 7-zip to extract. Put the extracted file in PDA in odin. Only have the auto reboot and f.reset checked in odin.
You'll then have to odin your recovery back on.
Sent from my SGH-I727R using xda app-developers app
Click to expand...
Click to collapse
Thanks JD I'll give that a shot.
Condition your battery for it to show correctly. Drain battery completely till it won't even turn on. Then plug it in and charge completely with it off. Once done boot phone into recovery cwm. Wipe battery stats. Then reboot.
Make sure battery is not hot to ensure a good charge after draining battery.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Jnewell05 said:
Condition your battery for it to show correctly. Drain battery completely till it won't even turn on. Then plug it in and charge completely with it off. Once done boot phone into recovery cwm. Wipe battery stats. Then reboot.
Make sure battery is not hot to ensure a good charge after draining battery.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
First off its actually hard on a battery fully discharge it. Second wiping battery stats does absolutely nothing for the battery or the android system so this tells me you have no clue what you're doing.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Weird battery problem - charging
Ok, here's a weird one, you've probably seen before but it's new to me.
I wiped my phone back to factory stock using Vin's instructions. Followed them to a T and had no problems.
Kies then wanted to update my software (now at 4.1.2) which I let happen because I was just going to wipe it again anyways.
My battery still won't charge past 80%. When turned off, it shows 100% but the second I turn it on it immediately drops to 80%.
The battery life seems to be OK so that's not a problem.
Last night I swapped batteries with my wife's phone (factory stock SGH-T989D).
Here is where it gets weird (for me).
Her phone with my batt. charged to 100% and stays at 100% when turned on.
My phone with her batt. only charges to 80%. Again, when turned off it shows 100%.
So the battery is ruled out as being faulty I would think.
My phone has been factory wiped.... or has it? Did I screw up the wipe and leave some remnant behind?
Is there something I can install that will tell me exactly what is going on?
Suggestions?
I apologize if this type of question has been asked a thousand times but if the battery calibration is a 'myth' then I don't even know what to look for anymore.
Thanks
Try taking the battery out and leaving it out for 5 minutes. While it's out press and hold power for twenty or thirty seconds. That will discharge any residual juice in the phone. Pop the battery back in and power on.
Don't know what else to try
hechoen said:
Try taking the battery out and leaving it out for 5 minutes. While it's out press and hold power for twenty or thirty seconds. That will discharge any residual juice in the phone. Pop the battery back in and power on.
Click to expand...
Click to collapse
I tried that several different times over the weekend. I got it up to 84% from 80% but now it shows 100% charged within a few seconds after plugging in the phone while it is turned on. When I pull the cable, it goes back down to 84%.
I'm thinking of wiping it again but I'm not sure that is going to resolve the problem. Don't know what else to do/try.
Jnewell05 said:
Condition your battery for it to show correctly. Drain battery completely till it won't even turn on. Then plug it in and charge completely with it off. Once done boot phone into recovery cwm. Wipe battery stats. Then reboot.
Click to expand...
Click to collapse
Don't ever do this. Draining your battery below 15-20% is actually bad for it, as the heat generated by simply charging it while idle does damage. It's also been shown that the lower the depth of discharge, the more cycles your battery will have in it.
Also, Android devs who work for the big G have said that battery stats are essentially meaningless in this generation of phones. If you do calibrate your phone, don't run the battery all the way down. Get the 100% baseline, then use it as normal.
Download the battery calibration app. I believe Skyrockets max out at 4330 mV, but I could be thinking of the Note II. If the battery calibration app shows that you're in that neighborhood, who cares if the meter says 100% or not? You're getting a full charge.
IndyDakota said:
I tried that several different times over the weekend. I got it up to 84% from 80% but now it shows 100% charged within a few seconds after plugging in the phone while it is turned on. When I pull the cable, it goes back down to 84%.
I'm thinking of wiping it again but I'm not sure that is going to resolve the problem. Don't know what else to do/try.
Click to expand...
Click to collapse
Tried a different battery?
T.J. Bender said:
Don't ever do this. Draining your battery below 15-20% is actually bad for it, as the heat generated by simply charging it while idle does damage. It's also been shown that the lower the depth of discharge, the more cycles your battery will have in it.
Also, Android devs who work for the big G have said that battery stats are essentially meaningless in this generation of phones. If you do calibrate your phone, don't run the battery all the way down. Get the 100% baseline, then use it as normal.
Download the battery calibration app. I believe Skyrockets max out at 4330 mV, but I could be thinking of the Note II. If the battery calibration app shows that you're in that neighborhood, who cares if the meter says 100% or not? You're getting a full charge.
Tried a different battery?
Click to expand...
Click to collapse
Can you recommend a battery calibration app?
I did swap out the batteries as per the post above. I was thinking of charging the wife's batt. to 100% and putting it in my phone. Then do the pull the batt. for five minute trick. At this point it's all about the hail mary.
I'll keep you posted
Update: HAHA! Just gets better and better. Downloaded two battery calibration apps. Both say to charge to 100% before operating... FML.
I use Battery Calibration. It shows the mV along with the charge level. If you're charging to 4100 mV+ when it freezes at 81%, you're doing ok. If you're only charging to 3000-some mV, your battery's borked.
T.J. Bender said:
I use Battery Calibration. It shows the mV along with the charge level. If you're charging to 4100 mV+ when it freezes at 81%, you're doing ok. If you're only charging to 3000-some mV, your battery's borked.
Click to expand...
Click to collapse
Been testing a few things. I charged my battery to 83% (full) and put it in my wife's phone. It registers as 100% so it's not the battery.
Yeah, I could live with it but it bugs me as I'm sure it would bug you too!
The problem I'm running into is when I put the battery back in it goes to 83%.
I installed two battery calibration tools. Both called 'Battery Calibration' One says it can't operate until the battery is charged to 100% so I'm screwed there.
The other one says my phone needs to be rooted. I thought I had already taken care of this but I went through Vincom's steps again to root (just to be sure) and now I routinely get a "E-signature verification failed"
The CWM (ver 6) doesn't give me the option to apply from external card, nor does it have an advanced section. I think I am going to wipe the phone again and use the old CWM.
===UPDATE===
I ended up wiping my phone again, going back to CWM 5 and SKYICS 4.2. Wiped everything and voila. Battery is reading 100% again.
Thanks TJ for your assistance and patience.
IndyDakota said:
I ended up wiping my phone again, going back to CWM 5 and SKYICS 4.2. Wiped everything and voila. Battery is reading 100% again.
Thanks TJ for your assistance and patience.
Click to expand...
Click to collapse
Isn't it a great feeling when a potential hardware (e.g., $$$) issue turns out to be a simple software fix?
Hello guyz,
I want to wipe battery stats of my nexus s but there is no option like that in cwm>Advance>Battery Wipe Stats
Can anybody help me in this?Thx
don't ... it's quite useless
( there are tons of app,but u can also charge to 100% and battery stats are deleted automatically, or pull out battery, anyway it doesn't affect battery life ... )
Yeah as the last poster said, a Google person came out and busted the myth that wiping battery stats helps in batterylife/precise readings. The stats wipe on their own after each cycle, I don't know exactly how long those cycles are but most likely after full charges/a day or two etc.
Its best to just let it be and it will calibrate itself.
But if you really want to the batterystats.bin file is located in the system or data folder in the root directory, delete it and it will automatically start a new one.
I wan to wipe battery stats of my nexus s bcaz it's not fully charging to 100% Only charging to 98% and saying fully charged.Today i have flashed a new rom and now it's charging to only 95%.What the heck problem it is
rakeshbro said:
I wan to wipe battery stats of my nexus s bcaz it's not fully charging to 100% Only charging to 98% and saying fully charged.Today i have flashed a new rom and now it's charging to only 95%.What the heck problem it is
Click to expand...
Click to collapse
Some ROMs have a ceiling for charging the battery in order to 'preserve the battery' so it doesn't completely die as fast. So they make it so that it can't charge all the way to 100%
So its not an actual problem on your phone and wiping stats won't help you
However if you still want to be able to charge to 100% you can download nstools which has an option to fully charge
Sent from my Nexus S using xda app-developers app
kriout said:
don't ... it's quite useless
( there are tons of app,but u can also charge to 100% and battery stats are deleted automatically, or pull out battery, anyway it doesn't affect battery life ... )
Click to expand...
Click to collapse
abccg said:
Yeah as the last poster said, a Google person came out and busted the myth that wiping battery stats helps in batterylife/precise readings. The stats wipe on their own after each cycle, I don't know exactly how long those cycles are but most likely after full charges/a day or two etc.
Its best to just let it be and it will calibrate itself.
But if you really want to the batterystats.bin file is located in the system or data folder in the root directory, delete it and it will automatically start a new one.
Click to expand...
Click to collapse
frenchie007 said:
Some ROMs have a ceiling for charging the battery in order to 'preserve the battery' so it doesn't completely die as fast. So they make it so that it can't charge all the way to 100%
So its not an actual problem on your phone and wiping stats won't help you
However if you still want to be able to charge to 100% you can download nstools which has an option to fully charge
Sent from my Nexus S using xda app-developers app
Click to expand...
Click to collapse
Ok guyz thx for ur post and ur time.
Batterystats is nonsense. Batterystats are wiped every time you charge your phone to full or almost full. It makes no sense to wipe battery stats with an app. Fully charging your phone and letting it turn itself off because its empty works best!
Me Gusta!
I used an app called battery calibration..
Sent from my Nexus S using xda app-developers app
rakeshbro said:
I wan to wipe battery stats of my nexus s bcaz it's not fully charging to 100% Only charging to 98% and saying fully charged.Today i have flashed a new rom and now it's charging to only 95%.What the heck problem it is
Click to expand...
Click to collapse
I had the same issue when i was using stock google ICS/JB ROM.
It disappeared when i made the switch to CM.
No need to delete batterystats.bin
Just flash kernel with blx
Hello, I have bought rooted htc sensation and am very upset with it's charging time, it takes about one hour to charge 10% of battery. Example today I started charging it at 7:05 when it had 49%of battery. Now it's 11:06 and battery shows 88%. I know it's not normal. Is there any way how to fix it, or maybe test my phone somehow? Should new battery solve this problem?
domukas00 said:
Hello, I have bought rooted htc sensation and am very upset with it's charging time, it takes about one hour to charge 10% of battery. Example today I started charging it at 7:05 when it had 49%of battery. Now it's 11:06 and battery shows 88%. I know it's not normal. Is there any way how to fix it, or maybe test my phone somehow? Should new battery solve this problem?
Click to expand...
Click to collapse
Try deleting battery stats in recovery, this can lead to misreading. Also, usually the battery is higher than the percentage shown, just reboot your phone and you'll see how much battery is left (one time it showed me 2% when I actually had 45%, but that's because I put my phone in a -20C freezer).
astar26 said:
Try deleting battery stats in recovery, this can lead to misreading. Also, usually the battery is higher than the percentage shown, just reboot your phone and you'll see how much battery is left (one time it showed me 2% when I actually had 45%, but that's because I put my phone in a -20C freezer).
Click to expand...
Click to collapse
Can I use any application for deleting battery stats (this phone is rooted)?
domukas00 said:
Can I use any application for deleting battery stats (this phone is rooted)?
Click to expand...
Click to collapse
Try the 'battery calibration' app on the play store, I believe it can do this. But keep in mind that the battery an lose it's calibration with time, and even if uncalibrated, it will last about the same (although the OS starts saving at 30%).
Battery calibration didn't helped. But I noticed strange thing:
My friend also has htc sensation and his battery fully charges in 4hours. I exchanged my battery with him and charging time is same! He fully charged my battery from 14% to 100% 4 hours and my phone still charges very slow. I started charge his battery from 44%, at first it was charging very fast, but after 4hours it charged only to 88%. I rebooted phone and then it showed 100%. Where is the problem? My phones charges very slow with any battery. I don't want to reboot it every time to show 100%
domukas00 said:
Hello, I have bought rooted htc sensation and am very upset with it's charging time, it takes about one hour to charge 10% of battery. Example today I started charging it at 7:05 when it had 49%of battery. Now it's 11:06 and battery shows 88%. I know it's not normal. Is there any way how to fix it, or maybe test my phone somehow? Should new battery solve this problem?
Click to expand...
Click to collapse
Change ur charger ( wire and adapter ) as I also faced that on by note 2(charger only 10% in 1 h) and when I changed by charger it started to charge like hell , then I realised that it was the charger fault(even if it original charger) and not phone
Sent from my HTC Sensation using Tapatalk 4
domukas00 said:
Battery calibration didn't helped. But I noticed strange thing:
My friend also has htc sensation and his battery fully charges in 4hours. I exchanged my battery with him and charging time is same! He fully charged my battery from 14% to 100% 4 hours and my phone still charges very slow. I started charge his battery from 44%, at first it was charging very fast, but after 4hours it charged only to 88%. I rebooted phone and then it showed 100%. Where is the problem? My phones charges very slow with any battery. I don't want to reboot it every time to show 100%
Click to expand...
Click to collapse
What ROM do you have? Is it stock or other? I need about 2:30 to be filled in A1-7 4.3 ROM ... Have you tried the USB and what are the results? Maybe make some other rom, so if you do not work fast carge, change the charger and battery
Harbir said:
Change ur charger ( wire and adapter ) as I also faced that on by note 2(charger only 10% in 1 h) and when I changed by charger it started to charge like hell , then I realised that it was the charger fault(even if it original charger) and not phone
Sent from my HTC Sensation using Tapatalk 4
Click to expand...
Click to collapse
bobrda said:
What ROM do you have? Is it stock or other? I need about 2:30 to be filled in A1-7 4.3 ROM ... Have you tried the USB and what are the results? Maybe make some other rom, so if you do not work fast carge, change the charger and battery
Click to expand...
Click to collapse
I have brother's samsung charger and 2htc wires+adapters and there is no difference between them while charging. I have 4.0.3 android rom and it's rooted (has supersu app)
domukas00 said:
I have brother's samsung charger and 2htc wires+adapters and there is no difference between them while charging. I have 4.0.3 android rom and it's rooted (has supersu app)
Click to expand...
Click to collapse
Bro go to recovery and change from there see if it chargers well there (this is to see that is it a ROM problem ) say in recovery while charging
Sent from my HTC Sensation using Tapatalk 4
Maybe there is no recovery, so can not check ...
@ domukas00 go to this link and download 4kt recovery, and try what you suggested by Habiri
Try here http://forum.xda-developers.com/showthread.php?t=1377759
I got the same "problem" but only with custom roms, stock rom doesnt have this problem for me.
But after a reboot the battery shows its actual percentage.
Harbir said:
Bro go to recovery and change from there see if it chargers well there (this is to see that is it a ROM problem ) say in recovery while charging
Sent from my HTC Sensation using Tapatalk 4
Click to expand...
Click to collapse
bobrda said:
Maybe there is no recovery, so can not check ...
@ domukas00 go to this link and download 4kt recovery, and try what you suggested by Habiri
Try here http://forum.xda-developers.com/showthread.php?t=1377759
Click to expand...
Click to collapse
Okay, i have downloaded 4EXT recovery, now my battery is full, so i will try to check it in recovery tomorrow
Harbir said:
Bro go to recovery and change from there see if it chargers well there (this is to see that is it a ROM problem ) say in recovery while charging
Sent from my HTC Sensation using Tapatalk 4
Click to expand...
Click to collapse
bobrda said:
Maybe there is no recovery, so can not check ...
@ domukas00 go to this link and download 4kt recovery, and try what you suggested by Habiri
Try here http://forum.xda-developers.com/showthread.php?t=1377759
Click to expand...
Click to collapse
Today I turned 4EXT recovery when my battery had 60% at 4:21PM. After 2hours at 6:31PM it showed 82%, i thought that it's may be charging slow because screen is always turned on in 4EXT recovery, but still rebooted it. After reboot it showed 100%...
domukas00 said:
Today I turned 4EXT recovery when my battery had 60% at 4:21PM. After 2hours at 6:31PM it showed 82%, i thought that it's may be charging slow because screen is always turned on in 4EXT recovery, but still rebooted it. After reboot it showed 100%...
Click to expand...
Click to collapse
and I added about 10% when I reset the phone .. Try to get into recovery and wipe the Battery status.
Here they say that it takes about 2-3 charge that showed the true condition of the battery
bobrda said:
and I added about 10% when I reset the phone .. Try to get into recovery and wipe the Battery status.
Here they say that it takes about 2-3 charge that showed the true condition of the battery
Click to expand...
Click to collapse
It didn't helped. Today I got other HTC sensation phone, and it has same problem!!! After being charged from 60 to 72% in 1 hour I rebooted it and it showed 98%!! WTF!!! How it can happen?! At the moment I have 2 HTC sensation and they two have same problem! I can't believe it!!!! Never had similar problems with other phones...
domukas00 said:
It didn't helped. Today I got other HTC sensation phone, and it has same problem!!! After being charged from 60 to 72% in 1 hour I rebooted it and it showed 98%!! WTF!!! How it can happen?! At the moment I have 2 HTC sensation and they two have same problem! I can't believe it!!!! Never had similar problems with other phones...
Click to expand...
Click to collapse
In the end you still have a fully charged battery, it just do not show well while charging?
I read somewhere in albinomena tread to show that when the phone is fully charged, you need to leave for an hour on the charger.
I do not know this dayes my anker is really acting up strange, I can not get over 3h screen on time
Try to change the rom, mabey
domukas00 said:
It didn't helped. Today I got other HTC sensation phone, and it has same problem!!! After being charged from 60 to 72% in 1 hour I rebooted it and it showed 98%!! WTF!!! How it can happen?! At the moment I have 2 HTC sensation and they two have same problem! I can't believe it!!!! Never had similar problems with other phones...
Click to expand...
Click to collapse
Wiping battery stats won't help you.
Put your phone to charge overnight, discharge it completely. Do this for a few days.
Do not wipe battery stats, or you'll have to go all over again.
Happy to help.
Ok so my N5 is stuck on a % that I plugged it in to charge it and it does not move from there! U have rooted stock 4.4.2 and franco 23.
ps: The only way it fixes is I have to discharge it with 1% or more and then it charges normally.
Wipe cache and dvalik and reboot see if it helps
Sent from my Nexus 5 using Tapatalk
My charging is like totally bugged. This freeze drives me mad.
Ev1L4o said:
Ok so my N5 is stuck on a % that I plugged it in to charge it and it does not move from there! U have rooted stock 4.4.2 and franco 23.
ps: The only way it fixes is I have to discharge it with 1% or more and then it charges normally.
Click to expand...
Click to collapse
Is it *actually* not charging, or is an app/widget telling you that? Look at the battery statistics and see what the actual battery level is at.
No apps or all. Even overnight like 8-10 hours it stucks on a specific % and does not drop or chargers. It is like it draws enough energy to work... I am using the original Gnexus charger which is 1.0A and it charged nex5 for like hour and a half when this stupid error does not occur.
i'd flash the stock kernel, wipe both caches and watch it to see if that resolves the problem
for the past 2 months the device has been shutting off at 16% when i plug the device in then it states i have 31%....this is puzzling.I have wiped cache multiple times as well.
:crying:
chui84 said:
for the past 2 months the device has been shutting off at 16% when i plug the device in then it states i have 31%....this is puzzling.I have wiped cache multiple times as well.
:crying:
Click to expand...
Click to collapse
Calibrate battery.
Which is the best way to calibrate this battery?
Rommco05 said:
your phone jump from 16 to 31% when is plugged to charger?
Click to expand...
Click to collapse
yup
Rommco05 said:
Battery don't need calibrate, Android need calibrate files about usage. So if u want calibrate battery stats/files discharge phone to 5% and after charge to 100%. Is recommended not use phone when is charging. After full charge reboot phone and u will have calibrate files, your usage is calibration. Sorry for my English
Click to expand...
Click to collapse
This does not work there is something very wrong with the phone......this same issue was experienced by Huawei 6P owners who had to have phones replaced