Bluetooth and Wi-Fi issues - ONE Q&A, Help & Troubleshooting

Recently got a one plus to replace my iPhone 6 which I was more than a little bored with.
I see to have a problem with Bluetooth destroying WiFi speed only seems to effect 2.4Ghz networks
Anyone else had any problems like this?
Sent from my A0001 using Tapatalk

Michaelnuk said:
Recently got a one plus to replace my iPhone 6 which I was more than a little bored with.
I see to have a problem with Bluetooth destroying WiFi speed only seems to effect 2.4Ghz networks
Anyone else had any problems like this?
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
I've also had the same problem. I just keep bluetooth off unless I absolutely need it. I haven't found an alternative.

glwilliams4 said:
I've also had the same problem. I just keep bluetooth off unless I absolutely need it. I haven't found an alternative.
Click to expand...
Click to collapse
Thank you!!! I was having some serious WiFi issues, but only on my home WiFi, the WiFi at work was fine. I've tried just about every modem/radio firmware from 44S to the current trying to figure out the issue. Of course, the one thing I've done the past few days is leave BT on, which I never had done in the past. Just ticked WiFi off, and boom, no problem now at home! Very odd bug, but it most definitely is very, very real.

Related

Losing data connection on CM7

I have been keeping up with the updates hopeing each one will fix my problem but not yet. I don't see others with the issue.
I'm running the latest Test4(Test3) using Slayhers stock kernel. Everything works awesome except intermittently I lose connection whether I'm using Wifi or 3G(No 4G in my area). The only way I've found to get it back is reboot.
Is this a widespread issue or just me?
Same issue here. I live in 4G area. Intermintent Data Loss. If i switch to CDMA i get a 3G but CDMA/LTE i get nothing. I had data allday yesterday but none today.
I think the RIL is still being worked out. Bear in mind that this is a Pre Alpha Pre release. Also LTE is something completely new to the world of CM and to American cell phones. I've run CM on 3 different devices and I will tell you that by the time nightlies roll around, it will be near perfect. The CM team won't put their name behind something that is half working, half assed, etc. Be patient.
I had the same problem but now I have a small problem. I have a very fast wifi setup at home but it doesn't like to actually connect to it. Looks like 3G is riding shotgun for a while.
Sent from my ThunderBolt using XDA Premium App
dankpupdaddy said:
I had the same problem but now I have a small problem. I have a very fast wifi setup at home but it doesn't like to actually connect to it. Looks like 3G is riding shotgun for a while.
Sent from my ThunderBolt using XDA Premium App
Click to expand...
Click to collapse
One thing I read about the WIFI is, try turning the WIFI on then reboot with the WIFI on to see if you then connect.
Yeah, I think we'll all be experiencing this until the crew addresses it in a future update. However, it is still a great start. Not a whole lot of major issues, no deal breakers. I'm still using it as my DD.
Definately!!! I love the cm7 build and I'm thankful for all the work. Just wasn't sure if there was an easy fix I had missed.
Thanks all!
Sent from my ADR6400L using XDA App

Potential WiFi issue?

I'm here writing on tapatalk and browsing and have noticed that all of a sudden the WiFi will go off, drop out and restart. I hadn't ticked the : best WiFi performance, which drains more battery, so I'm not sure if that has anything to do with it.
I also have he app: power manager and I'm not sure if there is an app doing that to the WiFi.
Anyone else had this issue?
Edit: definitely having this issue. Best performance or going manual on the WiFi Settings seems to have settled it. Hope HTC comes up with an update for it...
sent using HTC1S
I also tested the static rather than the automatic solution for the WiFi, and it tend to drop equally. Only way it doesn't drop seems to be if I use the: use best quality WiFi, which reduces the battery life tremendously!
By the way, this is not happening during te phone's sleep mode, but during normal operation.
sent using HTC1S
Not sure if it's related, but there are definite wifi issues with the one s. Mines completely stock, no power managers etc. It locks onto wifi points that that have always worked well for me (work, home etc.) with my desire and never disconnects. It seems in this mode it uses much more power and even gets a little warm. I can have left home for 4 hours and it still thinks it's connected and then has no data connection. The only solution seems to be to disable and enable wifi again. It doesn't seem to be able to roam from ap to ap without getting stuck on one of them
I think this may be an issue with Android 4.0. I have a Transformer Prime tablet running 4.0 and I get the same thing. WiFi drops out for a few seconds and quickly reconnects. I have noticed that it only happens in the first 12-24 hours after my tablet has been restarted though. After about a day running solid it doesn't happen.
I had a Nexus Running 4.2 and the wifi was great so probably not Android , more radi problem as discussed on other threads
I'm getting mine replaced tomorrow just to see if that will improve things. Unfortunately I was not able to make sure that the handset's serial number
sent using HTC1S
Testing the new one s that just came through the post on regards to the WiFi issues.
Looks like first impressions that its stable but having said that,y sim card is still on the other handset. I don't know if that has anything to do with it...
Sent from my HTC One S using Tapatalk 2
Coming on the other phone now, as typing the WiFi signal sometimes drops..
sent using HTC1S
Mine is opposite where I have no issues while using the phone, however, when phone goes into sleep mode, it loses wifi. Comes on auto when using phone again.
vasp3690 said:
all of a sudden the WiFi will go off, drop out and restart
Click to expand...
Click to collapse
Exactly the same symptoms on mine (stock Orange UK). Hopefully we will get a fix soon, as its a pain.
It seems that the replacement I got is working atm
sent with HTC1S
Update.
The WiFi signal on this current phone seems to be spot on. No signal drop with any case on or covering the top of the phone. Signsl doesn't go to sleep along with the phone being on idle and overall really pleased.
I must also add that this new phone seems to have a remarkably better battery life as well. With my usuall use of web, tapatalk, a couple of photos a bit of WiFi, continuous account sync etc, on auto brightness, im at 13:20 and I have the phone on 83% battery when on the previous handset with the WiFi problem I was eating up the battery really fast. Usually I was at about 60% by now
sent with HTC1S
pjsmith said:
(...) It locks onto wifi points that that have always worked well for me (work, home etc.) with my desire and never disconnects. It seems in this mode it uses much more power and even gets a little warm. I can have left home for 4 hours and it still thinks it's connected and then has no data connection. The only solution seems to be to disable and enable wifi again. It doesn't seem to be able to roam from ap to ap without getting stuck on one of them
Click to expand...
Click to collapse
I had exactly the same issue. Since I have changed the "option" / "wifi"/ "settings" / "extended" / "keep WLAN active in standby" = "never" (I don't know the correct terms in English), I haven't seen that problem anymore. I seems that the issue is standby-related, WLAN rescan won't start properly when waking up.
However, I don't think that this issue is related to the issue mentioned by the TO - it's the opposite.
I just noticed this issue when I left for work this morning. I have "Best Wi-Fi Performance" enabled, which was mentioned as a fix in previous posts, but it does not appear to be helping. When I leave for work and get into my office about 5 miles away it still shows as being connected to my home wifi network, when I try to use data like going to a webpage etc, it says "Data Connection Lost". Its like the phone doesnt know how to disconnect from a wifi network. I have the latest update to 1.84.531.2 710RD and still seems to have this issue. Have there been any updates from HTC or T-MO on this issue?
To follow up on this issue, I have called HTC and T-Mobile to find out if it is a known issue. They both told me that they were aware of the issue and that HTC is asking the carriers to report the issues customers are having back up to them. HTC said they are working on a software update that resolves the Wi-Fi disconnect issue. The T-Mobile rep said to have anyone else who is experiencing the issue to either call T-Mobile if they are your carrier so they can report the issue, or call HTC directly.
Bohemus said:
To follow up on this issue, I have called HTC and T-Mobile to find out if it is a known issue. They both told me that they were aware of the issue and that HTC is asking the carriers to report the issues customers are having back up to them. HTC said they are working on a software update that resolves the Wi-Fi disconnect issue. The T-Mobile rep said to have anyone else who is experiencing the issue to either call T-Mobile if they are your carrier so they can report the issue, or call HTC directly.
Click to expand...
Click to collapse
Been having this issue too. Called up T-Mobile and since I'm still within the 20 day window for return, they are sending me a new device. The girl that helped me didn't even want to talk about the issue or if it's been happening a lot. She didn't even ask if I had tried any trouble shooting. Just sent out new phone with free standard shipping. Works for me I guess, just hope it's hardware related, though I suspect it's software. We will see.
Behold_this said:
Been having this issue too. Called up T-Mobile and since I'm still within the 20 day window for return, they are sending me a new device. The girl that helped me didn't even want to talk about the issue or if it's been happening a lot. She didn't even ask if I had tried any trouble shooting. Just sent out new phone with free standard shipping. Works for me I guess, just hope it's hardware related, though I suspect it's software. We will see.
Click to expand...
Click to collapse
I did a factory reset on my phone and have been having much better luck with the WiFi issue. I think its definitely software related.
Bohemus said:
I did a factory reset on my phone and have been having much better luck with the WiFi issue. I think its definitely software related.
Click to expand...
Click to collapse
Not here. Factory reset was first thing I did (and always do) after applying the latest update.
I just noticed that on my phone as well. If I set it to beat performance the WiFi signal goes crazy. So I uncheck it and it works "normal"
Sent from my HTC VLE_U using xda premium
compta5 said:
I just noticed that on my phone as well. If I set it to beat performance the WiFi signal goes crazy. So I uncheck it and it works "normal"
Sent from my HTC VLE_U using xda premium
Click to expand...
Click to collapse
I also disabled best wifi performance and have not noticed the issue since. I dont know if its because of the factory reset or because I have disabled best performance. I have also changed "keep wifi on during sleep" to never and that may have contributed to fixing the problem. I really have no way to tell, and now that it appears to be working correctly, I dont want to mess with it

Wifi turns off when signal is weak (1.85)

While using the phone in a spot with poor wifi reception, I've noticed the wifi icon completely goes away sometimes. It will then pop back on shortly thereafter. Is this normal behavior when it thinks the wifi signal is completely gone?
I just picked one up yesterday and have been having issues. In my bedroom it will read 2 bars, drop to one, then shut off. Comes back on within seconds. This phone seems to have WiFi issues for a lot of users.
Sent from my HTC One X using xda premium
In the same room as my gateway full signal it stays connected no issues.
Sent from my HTC One X using xda premium
Same problem here, but it also happens when it says i have full bars. I need to enable best wifi performance to fix it. My gsii never had this problem...
This is exactly how mine behaves too. I'm in the room with my router so I normally have full bars (and should) but every once in a while the signal goes away and comes right back 2 seconds later. I've tested it with 2 routers, a linksys running dd-wrt and a d-link one, both have the same results.
Sent from my HTC One X using xda premium
ditto here but it reconnects fast, it doesn't disrupt me...im sure it will be fixed eventually!!
00_MACKIE_00 said:
ditto here but it reconnects fast, it doesn't disrupt me...im sure it will be fixed eventually!!
Click to expand...
Click to collapse
International One X has issues too. The newest update 1.85 was supposed to fix some WiFi issues along with other bug fixes, and it doesn't seem to have helped us. Let's not assume they even know what the problem is at this point.
Sent from my HTC One X using xda premium
http://www.xda-developers.com/android/hardware-fault-found-in-the-htc-one-x-causes-bad-signal/
^For anyone with wifi issues.
TKTAB911 said:
http://www.xda-developers.com/android/hardware-fault-found-in-the-htc-one-x-causes-bad-signal/
^For anyone with wifi issues.
Click to expand...
Click to collapse
I don't think what I am experiencing is a hardware issue at all. Im not even moving the phone when this happens, and my phone passes the squeeze test. I'm confident this means it has to be software related.
Sent from my HTC One X using xda premium
This is kind of an old/dead thread by now, but I just wanted to share my experience with wifi on the One X.
I'm also having problems, but I'm currently running a nightly (though very stable) build of CM10 on my One X and still have wifi issues. This COULD be hardware related, in that it's just crappy hardware (though it could also be software related if CM10 is built using wifi "code" (not really sure what the correct term for the wifi stuff in the software is ) from the stock software)
I'm sitting at work right now, for example, and every once in a while the wifi will disconnect. When connected it shows 2-3 wifi bars, when it's NOT connected, my wifi network shows up as "not in range" .
same type of thing has happened at my house. I thought my phone was defective so I traded it in for a replacement at best buy. Same issue. Such a shame becuase I really like everything else about this phone and wifi was never an issue on my last HTC device.
kernel changes affect wifi. some of the cm10 builds have known wifi issues.
i would never think of returning a phone because of an experience with a custom rom, since the phone wasn't built to run that rom.
always revert to full stock and see if you still have the issue. also updated ota/ruu are made to fix issues also. at&t rom doesn't have many stock wifi issues, but you can always run into issues with wifi access point incompatibilities.

WiFi issues?

Is anyone else noticing that their WiFi doesn't exactly drop, but just stops working apparently at random?
I notice this when sending a message via Hangouts, it won't send for a minute or two. Just three bouncing dots. My WiFi still shows connected, but the message doesn't send.
Same with Hangouts video chat. It will freeze up on me, and have a poor connection/experience, but when I switch to T-Mobile's network, no issues.
I haven't had this WiFi issue on any other devices in my home. (Droid Incredible, Galaxy Nexus, HP Touchpad w/Jelly Bean).
Sent from my Nexus 5 using Tapatalk
Tried turning off wifi optimization? That used to be a problem on my Gnex and I have it disabled on my N5. Not sure if it would help though.
Sent from my Nexus 7 using Tapatalk 4
WiFi is working just fine for me, no problems so far
Sent from my Nexus5
chrisinsocalif said:
Tried turning off wifi optimization? That used to be a problem on my Gnex and I have it disabled on my N5. Not sure if it would help though.
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
I'll give it a try, thank you.
Sent from my Nexus 5 using Tapatalk
whats wifi optimization?
i experienced this issue on 2 occasions. wifi bars still show full but no data is getting across. i turned wifi off and back on and its fine again.
Ruggerxpunk said:
Is anyone else noticing that their WiFi doesn't exactly drop, but just stops working apparently at random?
I notice this when sending a message via Hangouts, it won't send for a minute or two. Just three bouncing dots. My WiFi still shows connected, but the message doesn't send.
Same with Hangouts video chat. It will freeze up on me, and have a poor connection/experience, but when I switch to T-Mobile's network, no issues.
I haven't had this WiFi issue on any other devices in my home. (Droid Incredible, Galaxy Nexus, HP Touchpad w/Jelly Bean).
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I am experiencing the exact same issue. I just turned off WiFi optimization as suggested and we will see what happens.
Just received mine, I'll check it on my home Wi-Fi. My work Wi-Fi is suspect because the building is old and we've had a tough time getting things to work around here. Lol.
Sent from my Nexus 5 using xda app-developers app
Ruggerxpunk said:
Is anyone else noticing that their WiFi doesn't exactly drop, but just stops working apparently at random?
Click to expand...
Click to collapse
Artem Russakovskii posted on g+ that the nexus 5 has issues with networks that use a 5 ghz signal. Apparently using another channel solves the problem. Similar to the issues chromecast/nexus 7 has on 5 ghz networks. Changing it is worth a shot, most routers have an option to change it.
edit: (assuming you are using a 5 ghz channel)
Here is the post: https://plus.google.com/107797272029781254158/posts/XSgcEj6uz4b
RJM7787 said:
Artem Russakovskii posted on g+ that the nexus 5 has issues with networks that use a 5 ghz signal. Apparently using another channel solves the problem. Similar to the issues chromecast has on 5 ghz networks. Changing it is worth a shot, most routers have an option to change it.
Here is the post: https://plus.google.com/107797272029781254158/posts/XSgcEj6uz4b
Click to expand...
Click to collapse
This is good advice, thank you.
It's worth noting for my particular issue my router does not have a 5 Ghz band.
Sent from my Nexus 5 using Tapatalk
Ruggerxpunk said:
This is good advice, thank you.
It's worth noting for my particular issue my router does not have a 5 Ghz band.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Just happened to me again with YouTube. Video stopped playing half way through. The only way to get the video to finish was to turn off wifi and switch to LTE. I had wifi optimization off, and I do not have a 5GHz router.
jtseidner said:
Just happened to me again with YouTube. Video stopped playing half way through. The only way to get the video to finish was to turn off wifi and switch to LTE. I had wifi optimization off, and I do not have a 5GHz router.
Click to expand...
Click to collapse
This is very disconcerting :'(
Sent from my Nexus 5 using Tapatalk
Ruggerxpunk said:
This is very disconcerting :'(
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Even though my router is not 5 GHz I just went into my phones settings, WiFi, Advanced and changed the WiFi Frequency band from Auto to 2.4 Ghz. Maybe that will help? It seemed to work right away without me having to turn wifi off and on again so there is that. I need to use it awhile though.
Do you have any antivirus programs running? I had to uninstall mine because it was causing wifi issues.
Sent from my Nexus 7 using Tapatalk 4
I've been having some pretty terrible Wi-Fi reception. Especially on my school's campus. There will be a router on the ceiling directly above me, and I'll get like one or two bars maybe, and terrible speeds.
Just tried turning off Wi-Fi optimization, maybe it'll work better.
UPDATE: This seems to have fixed it. I just downloaded an app at 6 MB/s from the play store in the same spot I've always had problems.
Sent from my Nexus 5
I am having the same issue with my N5, there's a thread at Android Central discussing this issue: http://forums.androidcentral.com/google-nexus-5/329226-nexus-5-wifi-problem-4.html
Basically, if I watch a YouTube video that's at least 5 minutes long, I won't be able to finish it as the video will pause at least one or two minutes after starting. This is not YouTube buffering the video either, the video will just pause forever.
Another test is open up Chrome and type words into the URL bar. Auto suggests will appear, if I keep doing this, sooner or later there will be no auto suggest appearing, suggesting network connection is either dropped or became very slow.
I am connecting to an Asus RT-N16 router in 2.4Ghz N mode. Tried turning off Wifi optimization, and other router settings (20Mhz spread, G only mode, other frequencies, etc) and same problem persists.
Since this problem is not as common, I am suspecting this maybe a router incompatibility between N5 and Asus Rt-N16. Anyone reading this thread, if you are having this (or not) issue, please post your router model + settings. Thanks.
I have (2) N5's, a white one and a black one. The black one is very "flaky" with regards to wifi and battery drain. I initially noticed the problem with battery drain where it would drop 20% in two hours with <1m of screen time. It would also go from 100% to 4% over the course of a day with <50m of screen time. I initially did not use the phone much as I was trying to figure out the drain problem, but now that I have been using it more, I've experienced wifi drop outs, where the signal indicator shows connected with a strong signal. I have never experienced that amount of battery drain or any wifi problems with the white one. Both connect to the same routers. I have an Asus 802.11AC router at home. The only AC devices I have are the N5's and my laptop, but the laptop and white N5 has never had trouble. At work I have several TP-Link 802.11N routers in the ceiling throughout our building and a Netgear 802.11N router in our IT sandbox lab. I've tried changing channels, 2.4 vs 5Ghz, updating router firmware and performing factory resets on my home router and the Netgear at work, all to no avail. I've done factory wipes on both phones many times trying to find some reason for one to behave in such a way where the other does not. All I can come up with is that the black one is defective. What's worse, some days the black one will work just fine on wifi and I'll see expected battery drain.
Another update: I went to Paradise Bakery (sandwich shop with free wifi) to test out the wifi. The N5 connected to the wifi fine, but unable to get pass the 'Agree to EULA' login page. I brought along my work HTC One and it was able to connect and get pass the agreement page with no problems. I am beginning to think there's something wrong with the wifi on my N5.

Wifi - phone or router?

Every couple of minutes my N5 disassociates then reassociates itself with my router (BT HomeHub 4). Have tried wifi fixer app, setting static ips and replacing router and changing wifi channels . Other devices connected to router are fine so can only assume issues lie with the phone given the wider wifi issues around connecting to saved wifi spots and download speeds etc. I don't have these problems just these constant drop outs and reconnections. Am running CM nightlies and Elemental-X kernel. What would give the best hope of a fix. New Rom/kernel/radio/data wipe or all four? Or does my problem lie with the router? Any advice welcome as it is really irritating - particularly as I get no mobile service at home! Thanks
Sent from my Nexus 5 using Tapatalk
i hate to be the bearer of bad news, but the Nexus 5 has been plagued with this wifi issue since i believe 4.4.1. Hopes are that google will release 4.4.3 with a fix for the issue, but no word yet. As of right now there is no fix for the wifi problem :/
Thanks. Did a wipe and moved from CM to AICP. Still got the issue so help us 4.4.3, you're our only hope.
Sent from my Nexus 5 using Tapatalk
skeliton lord said:
i hate to be the bearer of bad news, but the Nexus 5 has been plagued with this wifi issue since i believe 4.4.1. Hopes are that google will release 4.4.3 with a fix for the issue, but no word yet. As of right now there is no fix for the wifi problem :/
Click to expand...
Click to collapse
plagued? i have never had a problem with wifi.
what wifi type are you using? N? G? AC?
Try the common WiFi work arounds: setting your phone to only use 2.4Ghz (instead of 5Ghz or Auto) and toggling off the mobile data setting when using WiFi.
Well 4.4.3 seems to have made absolutely no difference.
Maybe it's faulty. If you've already tried another router there's not much else it can be. Try and get it repaired or swapped out.
I've not had a homehub 4, but never had Nexus specific issues with my HH 3 or 5.
Sent from my Nexus 5 using Tapatalk

Categories

Resources