Wifi - phone or router? - Nexus 5 Q&A, Help & Troubleshooting

Every couple of minutes my N5 disassociates then reassociates itself with my router (BT HomeHub 4). Have tried wifi fixer app, setting static ips and replacing router and changing wifi channels . Other devices connected to router are fine so can only assume issues lie with the phone given the wider wifi issues around connecting to saved wifi spots and download speeds etc. I don't have these problems just these constant drop outs and reconnections. Am running CM nightlies and Elemental-X kernel. What would give the best hope of a fix. New Rom/kernel/radio/data wipe or all four? Or does my problem lie with the router? Any advice welcome as it is really irritating - particularly as I get no mobile service at home! Thanks
Sent from my Nexus 5 using Tapatalk

i hate to be the bearer of bad news, but the Nexus 5 has been plagued with this wifi issue since i believe 4.4.1. Hopes are that google will release 4.4.3 with a fix for the issue, but no word yet. As of right now there is no fix for the wifi problem :/

Thanks. Did a wipe and moved from CM to AICP. Still got the issue so help us 4.4.3, you're our only hope.
Sent from my Nexus 5 using Tapatalk

skeliton lord said:
i hate to be the bearer of bad news, but the Nexus 5 has been plagued with this wifi issue since i believe 4.4.1. Hopes are that google will release 4.4.3 with a fix for the issue, but no word yet. As of right now there is no fix for the wifi problem :/
Click to expand...
Click to collapse
plagued? i have never had a problem with wifi.
what wifi type are you using? N? G? AC?

Try the common WiFi work arounds: setting your phone to only use 2.4Ghz (instead of 5Ghz or Auto) and toggling off the mobile data setting when using WiFi.

Well 4.4.3 seems to have made absolutely no difference.

Maybe it's faulty. If you've already tried another router there's not much else it can be. Try and get it repaired or swapped out.
I've not had a homehub 4, but never had Nexus specific issues with my HH 3 or 5.
Sent from my Nexus 5 using Tapatalk

Related

Wifi turns off when signal is weak (1.85)

While using the phone in a spot with poor wifi reception, I've noticed the wifi icon completely goes away sometimes. It will then pop back on shortly thereafter. Is this normal behavior when it thinks the wifi signal is completely gone?
I just picked one up yesterday and have been having issues. In my bedroom it will read 2 bars, drop to one, then shut off. Comes back on within seconds. This phone seems to have WiFi issues for a lot of users.
Sent from my HTC One X using xda premium
In the same room as my gateway full signal it stays connected no issues.
Sent from my HTC One X using xda premium
Same problem here, but it also happens when it says i have full bars. I need to enable best wifi performance to fix it. My gsii never had this problem...
This is exactly how mine behaves too. I'm in the room with my router so I normally have full bars (and should) but every once in a while the signal goes away and comes right back 2 seconds later. I've tested it with 2 routers, a linksys running dd-wrt and a d-link one, both have the same results.
Sent from my HTC One X using xda premium
ditto here but it reconnects fast, it doesn't disrupt me...im sure it will be fixed eventually!!
00_MACKIE_00 said:
ditto here but it reconnects fast, it doesn't disrupt me...im sure it will be fixed eventually!!
Click to expand...
Click to collapse
International One X has issues too. The newest update 1.85 was supposed to fix some WiFi issues along with other bug fixes, and it doesn't seem to have helped us. Let's not assume they even know what the problem is at this point.
Sent from my HTC One X using xda premium
http://www.xda-developers.com/android/hardware-fault-found-in-the-htc-one-x-causes-bad-signal/
^For anyone with wifi issues.
TKTAB911 said:
http://www.xda-developers.com/android/hardware-fault-found-in-the-htc-one-x-causes-bad-signal/
^For anyone with wifi issues.
Click to expand...
Click to collapse
I don't think what I am experiencing is a hardware issue at all. Im not even moving the phone when this happens, and my phone passes the squeeze test. I'm confident this means it has to be software related.
Sent from my HTC One X using xda premium
This is kind of an old/dead thread by now, but I just wanted to share my experience with wifi on the One X.
I'm also having problems, but I'm currently running a nightly (though very stable) build of CM10 on my One X and still have wifi issues. This COULD be hardware related, in that it's just crappy hardware (though it could also be software related if CM10 is built using wifi "code" (not really sure what the correct term for the wifi stuff in the software is ) from the stock software)
I'm sitting at work right now, for example, and every once in a while the wifi will disconnect. When connected it shows 2-3 wifi bars, when it's NOT connected, my wifi network shows up as "not in range" .
same type of thing has happened at my house. I thought my phone was defective so I traded it in for a replacement at best buy. Same issue. Such a shame becuase I really like everything else about this phone and wifi was never an issue on my last HTC device.
kernel changes affect wifi. some of the cm10 builds have known wifi issues.
i would never think of returning a phone because of an experience with a custom rom, since the phone wasn't built to run that rom.
always revert to full stock and see if you still have the issue. also updated ota/ruu are made to fix issues also. at&t rom doesn't have many stock wifi issues, but you can always run into issues with wifi access point incompatibilities.

Wifi Dropping on Custom Roms

So I just bought one of these Gnotes and I had trouble with the wifi right away: always dropping on DHCP. Set it to static and it seems to be better but not what I would say great still seems to stutter at times. Is this some setting in Samsung's config file or a bad wifi card/adapter. Router is not the issue running Buffalo WZN-HP 300 with DD-WRT all other devices connect fine. Question is has anyone noticed wifi improvements when switching to CM or another custom ROM vs Samnsung Orig firmware?
OK, testing while tethered to my phone's hotspot, the drops ceased so it appears that they ARE related to my home network...damn
Well read some where setting wireless to just "n" helped and it appears it did. Will continue to test and report. I reflashed router w latest ddwrt and that didnt fix tho.
Sent from my GT-N8013 using xda premium
Well apparently a reflash of router firmware and a factory data reset have solved the problem for now...reset showed most improvement but I did it twice bc first time did nothing...go figure
Sent from my GT-N8013 using xda premium

WiFi issues?

Is anyone else noticing that their WiFi doesn't exactly drop, but just stops working apparently at random?
I notice this when sending a message via Hangouts, it won't send for a minute or two. Just three bouncing dots. My WiFi still shows connected, but the message doesn't send.
Same with Hangouts video chat. It will freeze up on me, and have a poor connection/experience, but when I switch to T-Mobile's network, no issues.
I haven't had this WiFi issue on any other devices in my home. (Droid Incredible, Galaxy Nexus, HP Touchpad w/Jelly Bean).
Sent from my Nexus 5 using Tapatalk
Tried turning off wifi optimization? That used to be a problem on my Gnex and I have it disabled on my N5. Not sure if it would help though.
Sent from my Nexus 7 using Tapatalk 4
WiFi is working just fine for me, no problems so far
Sent from my Nexus5
chrisinsocalif said:
Tried turning off wifi optimization? That used to be a problem on my Gnex and I have it disabled on my N5. Not sure if it would help though.
Sent from my Nexus 7 using Tapatalk 4
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Click to collapse
I'll give it a try, thank you.
Sent from my Nexus 5 using Tapatalk
whats wifi optimization?
i experienced this issue on 2 occasions. wifi bars still show full but no data is getting across. i turned wifi off and back on and its fine again.
Ruggerxpunk said:
Is anyone else noticing that their WiFi doesn't exactly drop, but just stops working apparently at random?
I notice this when sending a message via Hangouts, it won't send for a minute or two. Just three bouncing dots. My WiFi still shows connected, but the message doesn't send.
Same with Hangouts video chat. It will freeze up on me, and have a poor connection/experience, but when I switch to T-Mobile's network, no issues.
I haven't had this WiFi issue on any other devices in my home. (Droid Incredible, Galaxy Nexus, HP Touchpad w/Jelly Bean).
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I am experiencing the exact same issue. I just turned off WiFi optimization as suggested and we will see what happens.
Just received mine, I'll check it on my home Wi-Fi. My work Wi-Fi is suspect because the building is old and we've had a tough time getting things to work around here. Lol.
Sent from my Nexus 5 using xda app-developers app
Ruggerxpunk said:
Is anyone else noticing that their WiFi doesn't exactly drop, but just stops working apparently at random?
Click to expand...
Click to collapse
Artem Russakovskii posted on g+ that the nexus 5 has issues with networks that use a 5 ghz signal. Apparently using another channel solves the problem. Similar to the issues chromecast/nexus 7 has on 5 ghz networks. Changing it is worth a shot, most routers have an option to change it.
edit: (assuming you are using a 5 ghz channel)
Here is the post: https://plus.google.com/107797272029781254158/posts/XSgcEj6uz4b
RJM7787 said:
Artem Russakovskii posted on g+ that the nexus 5 has issues with networks that use a 5 ghz signal. Apparently using another channel solves the problem. Similar to the issues chromecast has on 5 ghz networks. Changing it is worth a shot, most routers have an option to change it.
Here is the post: https://plus.google.com/107797272029781254158/posts/XSgcEj6uz4b
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Click to collapse
This is good advice, thank you.
It's worth noting for my particular issue my router does not have a 5 Ghz band.
Sent from my Nexus 5 using Tapatalk
Ruggerxpunk said:
This is good advice, thank you.
It's worth noting for my particular issue my router does not have a 5 Ghz band.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Just happened to me again with YouTube. Video stopped playing half way through. The only way to get the video to finish was to turn off wifi and switch to LTE. I had wifi optimization off, and I do not have a 5GHz router.
jtseidner said:
Just happened to me again with YouTube. Video stopped playing half way through. The only way to get the video to finish was to turn off wifi and switch to LTE. I had wifi optimization off, and I do not have a 5GHz router.
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This is very disconcerting :'(
Sent from my Nexus 5 using Tapatalk
Ruggerxpunk said:
This is very disconcerting :'(
Sent from my Nexus 5 using Tapatalk
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Even though my router is not 5 GHz I just went into my phones settings, WiFi, Advanced and changed the WiFi Frequency band from Auto to 2.4 Ghz. Maybe that will help? It seemed to work right away without me having to turn wifi off and on again so there is that. I need to use it awhile though.
Do you have any antivirus programs running? I had to uninstall mine because it was causing wifi issues.
Sent from my Nexus 7 using Tapatalk 4
I've been having some pretty terrible Wi-Fi reception. Especially on my school's campus. There will be a router on the ceiling directly above me, and I'll get like one or two bars maybe, and terrible speeds.
Just tried turning off Wi-Fi optimization, maybe it'll work better.
UPDATE: This seems to have fixed it. I just downloaded an app at 6 MB/s from the play store in the same spot I've always had problems.
Sent from my Nexus 5
I am having the same issue with my N5, there's a thread at Android Central discussing this issue: http://forums.androidcentral.com/google-nexus-5/329226-nexus-5-wifi-problem-4.html
Basically, if I watch a YouTube video that's at least 5 minutes long, I won't be able to finish it as the video will pause at least one or two minutes after starting. This is not YouTube buffering the video either, the video will just pause forever.
Another test is open up Chrome and type words into the URL bar. Auto suggests will appear, if I keep doing this, sooner or later there will be no auto suggest appearing, suggesting network connection is either dropped or became very slow.
I am connecting to an Asus RT-N16 router in 2.4Ghz N mode. Tried turning off Wifi optimization, and other router settings (20Mhz spread, G only mode, other frequencies, etc) and same problem persists.
Since this problem is not as common, I am suspecting this maybe a router incompatibility between N5 and Asus Rt-N16. Anyone reading this thread, if you are having this (or not) issue, please post your router model + settings. Thanks.
I have (2) N5's, a white one and a black one. The black one is very "flaky" with regards to wifi and battery drain. I initially noticed the problem with battery drain where it would drop 20% in two hours with <1m of screen time. It would also go from 100% to 4% over the course of a day with <50m of screen time. I initially did not use the phone much as I was trying to figure out the drain problem, but now that I have been using it more, I've experienced wifi drop outs, where the signal indicator shows connected with a strong signal. I have never experienced that amount of battery drain or any wifi problems with the white one. Both connect to the same routers. I have an Asus 802.11AC router at home. The only AC devices I have are the N5's and my laptop, but the laptop and white N5 has never had trouble. At work I have several TP-Link 802.11N routers in the ceiling throughout our building and a Netgear 802.11N router in our IT sandbox lab. I've tried changing channels, 2.4 vs 5Ghz, updating router firmware and performing factory resets on my home router and the Netgear at work, all to no avail. I've done factory wipes on both phones many times trying to find some reason for one to behave in such a way where the other does not. All I can come up with is that the black one is defective. What's worse, some days the black one will work just fine on wifi and I'll see expected battery drain.
Another update: I went to Paradise Bakery (sandwich shop with free wifi) to test out the wifi. The N5 connected to the wifi fine, but unable to get pass the 'Agree to EULA' login page. I brought along my work HTC One and it was able to connect and get pass the agreement page with no problems. I am beginning to think there's something wrong with the wifi on my N5.

[Q] Nexus 5 WiFi issue

Hello everyone.
So, the wifi problem on my N5 goes back some time ago; it happened for the first time about 2 weeks after i got it, middle november i'd say:
i always keep my wifi connected while at home and sometimes it just refuses to send data anymore. The signal bar doesn't drop, but the data just stops working. I don't remember what i did the first time it happened, but it just started working as intented after a few days.(I was on 4.4.4 back then).
Now I'm on 5.0.1 and it had been working right for some time, until 2 days ago i unplugged my router then plugged it back it. Later that day I noticed the issue is back. I have absolutely no idea what to do about it and it is irritating as hell.
Did any of you guys experience this before? If so, how did you fix it?
Also, is it possible that this is a driver issue on the phone side? All my other devices work just fine on wireless.
Thanks!
tzutzyalex said:
Hello everyone.
So, the wifi problem on my N5 goes back some time ago; it happened for the first time about 2 weeks after i got it, middle november i'd say:
i always keep my wifi connected while at home and sometimes it just refuses to send data anymore. The signal bar doesn't drop, but the data just stops working. I don't remember what i did the first time it happened, but it just started working as intented after a few days.(I was on 4.4.4 back then).
Now I'm on 5.0.1 and it had been working right for some time, until 2 days ago i unplugged my router then plugged it back it. Later that day I noticed the issue is back. I have absolutely no idea what to do about it and it is irritating as hell.
Did any of you guys experience this before? If so, how did you fix it?
Also, is it possible that this is a driver issue on the phone side? All my other devices work just fine on wireless.
Thanks!
Click to expand...
Click to collapse
you may also try forgetting your network and re-logging back in. also check the wifi frequency band and of course rebooting your router can’t hurt.
boxcar8028 said:
you may also try forgetting your network and re-logging back in. also check the wifi frequency band and of course rebooting your router can’t hurt.
Click to expand...
Click to collapse
I tried all that but with no success. I think the router might be the issue since it does have some glitches where it loses connectivity and it fixes after a reboot. I'll try with another router and report after.
tzutzyalex said:
Hello everyone.
So, the wifi problem on my N5 goes back some time ago; it happened for the first time about 2 weeks after i got it, middle november i'd say:
i always keep my wifi connected while at home and sometimes it just refuses to send data anymore. The signal bar doesn't drop, but the data just stops working. I don't remember what i did the first time it happened, but it just started working as intented after a few days.(I was on 4.4.4 back then).
Now I'm on 5.0.1 and it had been working right for some time, until 2 days ago i unplugged my router then plugged it back it. Later that day I noticed the issue is back. I have absolutely no idea what to do about it and it is irritating as hell.
Did any of you guys experience this before? If so, how did you fix it?
Also, is it possible that this is a driver issue on the phone side? All my other devices work just fine on wireless.
Thanks!
Click to expand...
Click to collapse
I have done a full factory reset on my phone due to this issue, and it still happens. It doesn't just happen at home either, it happens everywhere I go. I am assuming at this point that it is a bug in 5.0/5.0.1 and hopefully it will be fixed in 5.0.2 (if the N5 ever see's this update).
If anyone has had any luck with this bug, please let me know.
I'm having the same issues. I'm now on my 4th router in as many months and I can't figure this out after testing just about every possible configuration of channels, frequencies and settings. We have about 10 devices connected in my home and the Nexus 5 is the only device with this problem. I'm at the point now that I just use LTE at home.
Yeah it's a 5.0.1 issue, if you've found your way to XDA you should try a custom ROM. Most are branched from the aosp 5.0.2 commits.
Sent from my Nexus 5 using XDA Free mobile app
Did Lollipop rid the wifi options of "wifi optimization" and "avoid poor connections?" I used to keep those options unchecked for a more stable wifi connection.
Sent from my Nexus 5 using Tapatalk
christopherrrg said:
Yeah it's a 5.0.1 issue, if you've found your way to XDA you should try a custom ROM. Most are branched from the aosp 5.0.2 commits.
Sent from my Nexus 5 using XDA Free mobile app
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Click to collapse
But I had this same problem on 4.4.4 for a little while, that's why I was inclined to think it was something to do with my router.
Ahhh okay, yeah it very well could be.
I just had to replace my logic board due to faulty wifi, I got the always 'WiFi turning on' bug.
Sent from my Nexus 5 using XDA Free mobile app
chrisinsocalif said:
Did Lollipop rid the wifi options of "wifi optimization" and "avoid poor connections?" I used to keep those options unchecked for a more stable wifi connection.
Click to expand...
Click to collapse
That setting checkbox was missing in advanced wifi settings since 5.0 (and the option was forced to "on")
According to this post this has been fixed in 5.0.2:

Bluetooth and Wi-Fi issues

Recently got a one plus to replace my iPhone 6 which I was more than a little bored with.
I see to have a problem with Bluetooth destroying WiFi speed only seems to effect 2.4Ghz networks
Anyone else had any problems like this?
Sent from my A0001 using Tapatalk
Michaelnuk said:
Recently got a one plus to replace my iPhone 6 which I was more than a little bored with.
I see to have a problem with Bluetooth destroying WiFi speed only seems to effect 2.4Ghz networks
Anyone else had any problems like this?
Sent from my A0001 using Tapatalk
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Click to collapse
I've also had the same problem. I just keep bluetooth off unless I absolutely need it. I haven't found an alternative.
glwilliams4 said:
I've also had the same problem. I just keep bluetooth off unless I absolutely need it. I haven't found an alternative.
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Click to collapse
Thank you!!! I was having some serious WiFi issues, but only on my home WiFi, the WiFi at work was fine. I've tried just about every modem/radio firmware from 44S to the current trying to figure out the issue. Of course, the one thing I've done the past few days is leave BT on, which I never had done in the past. Just ticked WiFi off, and boom, no problem now at home! Very odd bug, but it most definitely is very, very real.

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