[Q] Can't install official roms. Please help! - Ascend Mate 7 Q&A, Help & Troubleshooting

Hello all.
I am using Mate 7 MT7-L09. Current fw version is B137SP11.
Having battery problems. It can't last more than one and a half day on moderate usage.
Guess it's a known fw issue.
Anyways I can't install official roms either. I get software install
failed error everytime I try.
I unlocked the phone. It says device unlocked.
The thing I really do not understand: why can't I even install
official roms? I can't downgrade. Stucked with default
rom. What else do I need to do? Do I have to root my phone to
install even official roms?
I am not an expert on root or unlocking.
Therefore English please
Thanks!

Is actually simple, you can change the FW as you like, including back. Get yourself the right, unzip, the dload Update.app then comes in a folder named. This device again. Now in Settings -Update, bottom menu, select internally. Already it flashes.
The important thing must be the Stock Recovery socks. The required neither root nor an open bootloader.

Fooox1 said:
Is actually simple, you can change the FW as you like, including back. Get yourself the right, unzip, the dload Update.app then comes in a folder named. This device again. Now in Settings -Update, bottom menu, select internally. Already it flashes.
The important thing must be the Stock Recovery socks. The required neither root nor an open bootloader.
Click to expand...
Click to collapse
Thanks for the reply but done all of these. Still the same.
Tried with three-button way as well. I believe my device has a regional lock.

Did you try with de dload/update.app in the INTERNAL memory, and not in the Sd Card, with my first mate 7 i have sometimes the same problem, so i did it in the internal memory (and remove external SD).
you say it failed, can you give us the error message you have ?
if not can you send me the recovery_log file so i can see by myself (you can find it in /splash2/recovery_log with explorer like Solid exporer or es file explorer).

Killerdog said:
Did you try with de dload/update.app in the INTERNAL memory, and not in the Sd Card, with my first mate 7 i have sometimes the same problem, so i did it in the internal memory (and remove external SD).
you say it failed, can you give us the error message you have ?
if not can you send me the recovery_log file so i can see by myself (you can find it in /splash2/recovery_log with explorer like Solid exporer or es file explorer).
Click to expand...
Click to collapse
Well, tried your suggestion as well. Still no luck. Used internal memory.
It can't find the Update.app. Says "there is no Update.app" and "Software install failed" right after.
When I do it through SD card, it does find the Update.app but gives the same error.
About that recovery log, the file is empty. It's 0 bytes. Opened it via notepad. It was empty.
Is that normal?

Hi. Are you sure you have the right firmware for your phone? Maybe you could try to re-download it again. What fw was before b137?
I downgraded and upgraded with no problem from b125 to b120 and back to b125 - but for MT7-TL10
I used the normal upgrade method. The update file must be in "dload" folder on micro sd card.
Normal upgrade
Step 1. A MICRO SD card of 4GB or more should be available. The MICRO SD card made by Sandisk, Kingstone, or Kingmax is recommended.
Step 2. Format the MICRO SD card (This operation is optional).
Step 3. Make sure that there is an UPDATE.APP under the dload. Copy the Main package of dload in PC to dload of SD card.
Step 4. Insert the MICRO SD card into the handset and power on. After entering the home screen, press menu key to choose Settings->Updater->Menu->Local
upgrade->Confirm->Upgrade to start the upgrade.
Notices:
1. Upgrade will erase the user data, please backup your data before upgrade.
2. Ensure that the power is at least 15% left when upgrading.
Force upgrade
Step 1. A MICRO SD card of 4GB or more should be available. The MICRO SD card 2015-2-25 Page 5, Total7 made by Sandisk, Kingstone, or Kingmax is recommended.
Step 2. Format the MICRO SD card (This operation is optional).
Step 3. Make sure that there is an UPDATE.APP under the dload. Copy the Main package of dload in PC to dload of SD card.
Step 4. Make sure your handset is power off. Insert the MICRO SD card into the handset. Pressing the VOLUME UP key and VOLUME DOWN key, then press
the POWER key to power on the phone, and VOLUME UP key and VOLUME DOWN key should be pressed more than 10 seconds, then enter the Software Upgrade Mode.

Did you flash a custom recovery?
If you did, flash the stock recovery and you're device will succeed in doing EMUI updates again.

alexre123 said:
Hi. Are you sure you have the right firmware for your phone? Maybe you could try to re-download it again. What fw was before b137?
I downgraded and upgraded with no problem from b125 to b120 and back to b125 - but for MT7-TL10
I used the normal upgrade method. The update file must be in "dload" folder on micro sd card.
Normal upgrade
Step 1. A MICRO SD card of 4GB or more should be available. The MICRO SD card made by Sandisk, Kingstone, or Kingmax is recommended.
Step 2. Format the MICRO SD card (This operation is optional).
Step 3. Make sure that there is an UPDATE.APP under the dload. Copy the Main package of dload in PC to dload of SD card.
Step 4. Insert the MICRO SD card into the handset and power on. After entering the home screen, press menu key to choose Settings->Updater->Menu->Local
upgrade->Confirm->Upgrade to start the upgrade.
Notices:
1. Upgrade will erase the user data, please backup your data before upgrade.
2. Ensure that the power is at least 15% left when upgrading.
Force upgrade
Step 1. A MICRO SD card of 4GB or more should be available. The MICRO SD card 2015-2-25 Page 5, Total7 made by Sandisk, Kingstone, or Kingmax is recommended.
Step 2. Format the MICRO SD card (This operation is optional).
Step 3. Make sure that there is an UPDATE.APP under the dload. Copy the Main package of dload in PC to dload of SD card.
Step 4. Make sure your handset is power off. Insert the MICRO SD card into the handset. Pressing the VOLUME UP key and VOLUME DOWN key, then press
the POWER key to power on the phone, and VOLUME UP key and VOLUME DOWN key should be pressed more than 10 seconds, then enter the Software Upgrade Mode.
Click to expand...
Click to collapse
Djordie said:
Did you flash a custom recovery?
If you did, flash the stock recovery and you're device will succeed in doing EMUI updates again.
Click to expand...
Click to collapse
Thank you for your help but my phone seems to have multiple regional locks that prevent device from getting FWs not released for my country.
B137SP11 is awful. Battery life it so short that ultra saving mode gives only 30 hours.
On top of that there is this: late notifications. Plus, I have a red dead pixel on the screen. Such a shame. This is going to be my last Huawei product.

skymirror said:
Thank you for your help but my phone seems to have multiple regional locks that prevent device from getting FWs not released for my country.
B137SP11 is awful. Battery life it so short that ultra saving mode gives only 30 hours.
On top of that there is this: late notifications. Plus, I have a red dead pixel on the screen. Such a shame. This is going to be my last Huawei product.
Click to expand...
Click to collapse
Ouch, bad to hear about that red dead pixel :\
The only thing i suggest you could do, is flashing cyanogenmod 11 (and 12.1 when it gets released) because that might fix the late notifications.
I even prefer CM11 over Emui.. even tho you can't use the fingerprint scanner, it's worth trying.

skymirror said:
Thank you for your help but my phone seems to have multiple regional locks that prevent device from getting FWs not released for my country.
B137SP11 is awful. Battery life it so short that ultra saving mode gives only 30 hours.
On top of that there is this: late notifications. Plus, I have a red dead pixel on the screen. Such a shame. This is going to be my last Huawei product.
Click to expand...
Click to collapse
I had the same problem with b125, only 30 hours on ultra ( http://forum.xda-developers.com/mate-7/general/battery-ultra-power-saving-mode-t3074893) and I downgraded to b120.
The phone it's great, to bad you not have that good experience with it...
You can't go to replace with another mate 7 to the store where you purchased, if you have an red dead pixel?

Related

Problem with reset

I backed up my original ROM to the 256sd card i folow instructions,
then i backed that SD to the HDD . Later i tryed to copy original ROM from HDD by using the ntrw tool to the SD 1GB it complites with no error. Then i go to bootload mode put 1gb sd card and it displays massage:
"SD download Section 1 is not allowed,
But when I use the SD card with 256mb go to bootload mode it says : "press power to Flash ". But i still don't want to flash it so i pressed software reset buton but the display still holds the old message about the flashing
(It means i didn't flashed my original Rom)?
I disconnect XD-a from the USB put the batery away for 10 minutes.
Then put it back, also closed the backdor of XDA press the power button but it still don't want to power up, it just blik blue light once, and i can hear a sound like "PUK" and it don't want to start windows...
But i still can go to bootloadmode by (camera+power+reset) , and i still got the orginal ROM on SD card on 256mb. what next to do? please help me

How to Hardspl

Im a newbie at this sorry... i want to flashed Ivans rom Juststable 15v10LZX version but i dont know how i have a 1GB micro SD card n followed all instruction and still it doesnt work..
The instructions work. I've done it two or three times.
can u show me step by step please ivan i wanted to use your rom in LZX version for more space
I case of people who don´t read 200 post and still brick their device - here is the guide that worked for ALL people with:
HTC P4350
XDA Terra
WING
with IPL 4.xxx and higher!!! (that is IMPORTANT)
and then follow this:
Default
For me it was working when:
1. install canonyang.cab
2. install aserpolicy.cab
3- install disablesecurity.cab
4. SOFTRESET
5. run RUU from Hard-SPLWM6 folder verison 4.70.yang
6. screen will become white - WAIT until it reboots itselfe.
7. done!
check if SPL now is 4.70.yang
Fore sure: I used this
http://rapidshare.de/files/38148213/...l_WM6.rar.html
mirror: http://www.sendspace.com/file/ot8zsn
It worked for many others, too.
Credit to: papamopps
I have used it many times and it works like a charm.
now im havin trouble flashin a rom through a sd card
guntcent said:
now im havin trouble flashin a rom through a sd card
Click to expand...
Click to collapse
What trouble are you having? Did you rename the ****.nbh file to HERAIMG.nbh and placed it at the root of your SD card? If you did that already, close your device. Hold onto the camera button for about 7 seconds and then press your power button once. It should automatically go to a screen where it says searching for SD card or something like that. If it goes directly to the blue/red/green YANG page, it means something is wrong. If it continues on that white screen dealing with SD card, it will eventually give you 10 seconds to choose whether or not you want to flash the HERAIMG from the SD card. When the timer starts counting, press your volume control slider down once and the process will start. It will start reading from your SD card. When it's done, your phone WILL tell you that it was successful and you need to press any button. Once you do that, it will go back to the blue/red/green YANG page. Just shut down your phone at that point and power it back up. After that, you patiently wait until you get the alignment screen.
unknown123456 said:
What trouble are you having? Did you rename the ****.nbh file to HERAIMG.nbh and placed it at the root of your SD card? If you did that already, close your device. Hold onto the camera button for about 7 seconds and then press your power button once. It should automatically go to a screen where it says searching for SD card or something like that. If it goes directly to the blue/red/green YANG page, it means something is wrong. If it continues on that white screen dealing with SD card, it will eventually give you 10 seconds to choose whether or not you want to flash the HERAIMG from the SD card. When the timer starts counting, press your volume control slider down once and the process will start. It will start reading from your SD card. When it's done, your phone WILL tell you that it was successful and you need to press any button. Once you do that, it will go back to the blue/red/green YANG page. Just shut down your phone at that point and power it back up. After that, you patiently wait until you get the alignment screen.
Click to expand...
Click to collapse
mine goes directly to the red blue green screen and wat u mean by the root of my card can u be specific please
The root means the card without being in a folder. That's what root means.
If you're getting that, your SD card might be too slow. That's when you'll have to worry about partitioning your card.
yea then partition it is my last option n wat kind of sd card works ill go buy a new one
guntcent said:
yea then partition it is my last option n wat kind of sd card works ill go buy a new one
Click to expand...
Click to collapse
You should use a MicroSD card under 2GB. You can try partitioning it to FAT or FAT32. See if that works before you buy another microsd. I use Kingston and Sandisk. Both brand works fine for me.
i have a 1GB card and im goin o try it rite now

Rogers Mandatory Manual Update

First of all, this is only for those of you having trouble with the automatic "update" process, or just simply don't want to deal with it. My experience was that Rogers wouldn't budge on the enabling data/voice for me over the phone, and I wasn't going to just divulge that I freely modified the stock software.
That being said, I worded it such that it seemed like it was an error inherent to RUU and the tech gave me files and a process to manually wipe the phone clean and place the new stock Rogers HTC Magic radio/spl/rom/etc on the phone.
The following was the body of the e-mail Rogers customer service sent me.
Upgrade Instructions for Rogers HTC Magic
Requirements:
Rogers Magic
Battery Level of 50% or more. Do not start upgrade if battery level less than 50%
One microSD card formatted in FAT32 and a SD card reader OR two microSD cards formatted in FAT32, if you don't have a SD card reader
Windows or Mac computer, recognizing the SD card reader and able to see the microSD card installed in the Magic as an external drive.
Note: Only microSD cards formatted in FAT32 format can be used for the update. FAT format is not accepted. MicroSD cards formatted on the Magic are OK (FAT32).
Preparing for update:
A. Download the file HTC_Magic_Update_File1.zip to your computer and unzip it. In the subfolder HTC_Magic_Update_File1 you should find the file SAPPIMG.zip. Please do not extract its contents and please do not change the file name.
B. Download the file HTC_Magic_Update_File2.zip to your computer. Unzip it. In the folder HTC_Magic_Update_File2 you should find only the file SAPPIMG.zip. Please do not extract its contents and please do not change the file name.
If you have a SD card reader , use it to transfer the file SAPPIMG.zip with a size of 9,575,980 bytes, from computer's subfolder HTC_Magic_Update_File1, to the root folder of the microSD card that you will use for the update. Then proceed directly with the steps under Update Part1 section of this document.
If you do not have a SD card reader , DO NOT proceed yet to Update Part1. Itas necessary to prepare in advance both microSD cards, which will be used during this 2-phase update, as follows.
Preparing the two microSD cards:
1. Mark the two microSD cards: one as SD1 and one as SD2.
SD1 will be used during the steps described under Update Part1 and SD2 is for Update Part2.
2. Insert the microSD card labeled SD1 in your Magic.
3. Connect the Magic to your computer using the USB cable and verify that the Magic indicates USB Connected in the top left Notifications area.
4. Press the Menu button and then tap on Notifications.
5. Tap on USB Connected. Select "Mount" at the prompt, to enable Storage Mode and be able to copy files between the computer and the microSD card.
6. With the microSD card now visible from the computer as a removable disk, transfer to its root folder the file SAPPIMG.zip with a size of 9,575,980 bytes from the computer's subfolder HTC_Magic_Update_File1.
7. Once the transfer ends, press the Menu button and then tap on Notifications.
8. Tap on "Turn off USB storage". Tap again on "Turn Off" as confirmation.
9. Go to Settings - "SD card & phone storage" screen, tap on Unmount SD card.
10. Remove the microSD card from your Magic.
11. Repeat the steps 2 to 10 as mentioned above, but this time using the micro SD card marked SD2 and transferring on it, from the other computer's subfolder - HTC_Magic_Update_File2, the same name SAPPIMG.zip file - having a size of 93,863,897 bytes.
12. Proceed with the steps described under Part1 section of this document.
Installing the Update via MicroSD Card:
Update Part1 - Preparing the device
The first part will prepare the device for the actual update but will not upgrade the Operating System, the upgrade itself will be performed in Part2.
1. Backup your personal data: All personal data (contacts, applications, photos, bookmarks, etc) stored on the device will be lost after the update process. There are also 3rd party applications on Android Market place to back up your applications and personal data.
2. Power off the device.
3. Remove the existing microSD card from your device (if there is one already installed): press in on the microSD Card to eject it and then remove it from the slot.
4. Insert the microSD card with the SAPPIMG.zip file on it in the microSD slot, slide it into the slot until you feel a click. If you are doing the update using two microSD cards (in the absence of a SD card reader), insert in the Magic the microSD you marked SD1.
5. Press and hold the Volume Down Button and the Power buttons until the display turns white.
6. The update will begin installing, please follow any onscreen instructions, press the trackball when prompted to press "Action"
7. Once the "Update Complete - Do you want to reboot?" message is displayed, press the TrackBall for the device to reboot and complete the first part of the upgrade process.
8. Power off the device by taking the battery out to prepare for the Update Part2. Do not wait or expect that the device will boot normally after this first part of the update. Just power off the device.
Update Part 2 - Upgrading the device.
1. If you do not have an SD card reader:
- Remove the micro SD marked SD1 from the Magic and insert in it the microSD card marked SD2.
- Skip to step number 3below.
2. If you have an SD card reader, use it to:
- Delete the SAPPIMG.zip from the microSD card
- Transfer the file SAPPIMG.zip (with a size of 93,863,897 bytes), from computer’s subfolder HTC_Magic_Update_File2, to the root folder of the microSD card. Please do not extract its contents and do not change the file name.
3. As done once before, during the Part1 of the update, Press and hold the Volume Down Button and the Power buttons of the Magic until the display turns white.
4. The Part 2 of the update will begin. Please follow any onscreen instructions, press the trackball when prompted to press Action.
5. Once the "Update Complete – Do you want to reboot?" message is displayed, press the TrackBall for the device to reboot and complete the 2nd part of the upgrade process.
6. Wait for the Magic to reboot with the new software.
Once you concluded that the update was successful, "clean" the microSD card(s) by deleting the SAPPIMG.zip file.
Click to expand...
Click to collapse
If reading that somewhat confused you due to Rogers making a very very simple process sound more complicated than it is, here are the Coles notes:
1) Download both files, extract them (probably into separate folders if you don't want to figure out which ones which later).
- The two files:
Part ONE: hotfile.com/dl/28643488/a186d30/HTC_Magic_Update_File1.zip.html
Part TWO: hotfile.com/dl/28645075/369062f/HTC_Magic_Update_File2.zip.html
2) Put the first SAPPIMG.zip on an SD card.
3) Volume-down + PWR
4) Wait for prompts, press trackball when prompts come up.
5) Reboot after first part done, and take battery out immediately.
6) Delete the first part off the SD card, put the second SAPPIMG.zip on.
7) Repeat steps 3->5
8) Delete second part off SD card (you don't need it anymore and its on your computer, presumably)
9) Power on phone, should be stock Rogers HTC Magic cupcake (Android 1.5) with Sense UI, and you'll find it rather slow.
10) From here if your services (voice, data, etc.) are still inactive, you now can claim you've done what Rogers has asked and demand for your services back (which you really shouldn't have had taken away from you in the first place, but I digress)
11) After getting yourself up and running again on Rogers, you can re-root your phone, flash a new radio/ROM/whateveryouwant from here.
Cheers,
wuZheng
DO NOT DO THIS IF YOU ARE ROOTED YOU WILL END UP WITH A PERFECT SPL AND CAN NO LONGER BE ROOTED (AS OF RIGHT NOW).
There are proper update instructions elsewhere. Do NOT follow the above guide.

verizone xv6175 ????

i got htc verizone xv6175 dead and can't boot even in boot mode with volume down power one how i can solve my probleme
Have you charged it? Are you sure you're holding down the volume down key and keeping held down before pressing the power key? If you can't, then you'd better take it to Verizon.
yes i did and the baterry is full
i folow this methode but i don(t have working HTC so i can't use if somone can help me
Method 3: The "goldcard" final method is a bit more intensive so follow closely:
(This method will unbrick 99% of all Maples regardless of branding)
•Get a cup of coffee or tea
•You will need a working Donor HTC device with a microSD slot and a microSD card that is smaller than 1GB (will be formatted) to create "goldcard" image using QMAT tools as described below
•You will need QMAT. Get it from revskills.de/index.html.
•Go to the Download Link and download the latest version and unpack QMAT
•Have some coffee
•Use a SD card reader in your PC to access the SD card through Windows. Format the SD card with FAT32.
•* Insert the SD card into the donor HTC device and connect the USB cable. If you unchecked "Allow USB Connections" in Activesync in an earlier step, make sure you recheck it so that you can establish a full USB sync connection to the HTC device.
•Open QMAT and go to the "Hardware Forecsics" (version 5.04 and below) or "Calculators/Generators" (version 5.05 and up) menu and select "Generate HTC Goldcard"
•In "Select device key:" select the Maple
•You will need the serial number from the SD card so click the "Get SD Card Serial from WINCE Device" button
•Once the Serial number appears in the box, click the "Save Goldcard Image to WINCE SD" button below
•If no errors pop up and all goes well, proceed to these next steps
•If you get an error or a popup saying "Goldcard for newer devices isn't implemented in newer devices", you must buy and register the software. Believe me, it's worth the small amount of $ you will spend to bring your expensive device back to life!
•Now remove the SD card with the newly written Goldcard image from the Donor HTC device
•Insert the SD card back into your PC using the microSD card reader adapter. Browse to the drive letter assigned to it. You will see no files on the SD card, this is normal.
•(If, for some reason your PC sees the SD card as unformatted, something went wrong. Remove it and reinsert it into the Donor HTC device. The device should see the card as unformatted and ask you to format it, say yes. Now go back to the "* Insert the SD card into the donor HTC device" step above and repeat the steps)
•Unpack your HTC, T-Mobile, or other factory ROM and copy RUU_Signed.nbh to the SD card. Once it had finished copying, rename the file to MAPLIMG.nbh. Remove the SD card from the PC.
•Make sure the Maple is off and insert the SD card
•Enter bootloader mode as mentioned earlier (hold the volume down button while pressing the power button)
•You will see a gray screen that says "loading". It will then find the MAPLIMG.nbh file and ask if you would like to start the update process. Follow the instructions and let the phone flash.
•You can also do the update using the Rom Update Utility with the USB cable if you like
•It will take 10 mins but your phone should boot fine and be back in action!

huawei mediapad x2

hello all, if someone can point me into the right direction. anyway my brother gave me his mediapad x2, he had it for about 1 year, and he did a reset a hard reset i think, and now when you reboot the phone tablet, its says no os installed. i was told that the os is removed and need to be flash back on. where is the steps to reinstalled back the stock rom or custom rom so that i can have root access. i looked at youtube but got not much help and i come to you all to please assist me in this matter. hope to hear from you soon.
This depends on the version which was installed before on the device. If he wiped the firmware, he must have installed a custom recovery and perhaps rooted and installed a custom Rom. It's important to know if he had installed 5.1.1 or higher, because if you try to install a 5.0 version on a upgraded device, it will stop the charging battery.
Check if it's unlocked, by booting with usb connection ahs holding volume down key.
Check if it's launching TWRP if use is not connected and you press vol up key on boot.
If you can start TWRP tap on advanced file manager and check if there is a dload folder on internal sd with a file inside. Rename the file update.app which is inside, to anything else, or delete
Put the downgrade script to external sd card in a folder named dload.
Start the device while holding vol up and down.
Then exchange the files inside external dload folder with the 4 files which come with b202 zip file which you find in our forum.
Then do the update again while starting with vol up and down key.
My device: 701->703 B211 KangVIP AJ Xposed
sd card not reading
hello there, thank you very much for the help, i was able to reflash using twrp and now i have build version kangvip slim b212 android version 6.0. i am able to put my sim card from att inside it and it works with text, email, pictures everything. but here is where the problem lies, since it had 2 sim card slots i made a mistake and put my sim card into my sd card slot, and had a hell of a time removing it. now my sd card slot is not working. the sim card slot is working fine, just the top sd card slot not working, maybe i messed up a pin on the sd card socket, or something. is there anyone on this site that repair sd card sockets, or is there a way for me to get help with the sd card socket. i really dont want to put it on ebay to sell it because the sd card now does not want to work. if you can point me again in the right spot that will be appreciated once more. thank you very much. i seen on youtube where you can open up the phone and replace the sd card socket, a 3 dollar part, but i am not an expert in soder and before i do that i would rather just sell the phone, its unlocked, so hope you can help. oh yeah the phone is a huawei mediapad x2 gold color, with 32 gb unlocked and has a scratch proof screen on front. hope that helps in finding a solution

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