Regaining signal after no reception - Moto G Q&A, Help & Troubleshooting

I've got an XT1045 running stock 4.4.4, on Simple Mobile.
My cellar has no reception, and when I come upstairs the phone will not regain signal for a very long time, unless I reboot or toggle airplane mode. Sometimes I get to work and realize that my phone still hasn't reconnected since the morning because I went to my cellar before leaving home.
Does anyone else have this issue and/or know a fix?

Related

Network issue

Hi everyone
I have an issue, when I'm on my office the network signal isn't strong so when my One S go to "NO NETWORK" after it don't go back to network.
When the situation is this I can't go to airplane mode, change operator (from settings), the only thing that work is shut down and restart (no fastboot).
Anyone else have this problem?
Maybe is a software bug?
I have the Paul recovery and su
EDIT: More info
That don't happen every time that the phone go to "no network".
I think that happen when it a weak signals and are under 2G network.
there are users with similar issues, I only use 2G networks. If i want to do a bit of browsing i will manually change to auto mode, but other than that i always leave it at 2G..
hopefully there will be a radio upgrade soon that should fix this problem...
I'm suffering from the same behavior!
I'm still with the original ROM with no ROOT so I contacted HTC about it yesterday.
I got today their reply today:
"On your phone, kindly go to settings > mobile network > Network mode, kindly change the network mode and check how the signal will respond to each of them.
-Kindly try a different SIM card, to check whether the issue is with the SIM card or the phone itself.
- Soft reset for the device by pressing the power button for 10 seconds.( Note that soft reset erases any unsaved data.)
- Safe mode(which disables any 3rd party application which might be causing conflicts for your device.) for the device by Switching power on , then press and hold volume down when the quietly brilliant logo appears on your screen, you should see 'safe mode' text written on the bottom left of your home screen.
- Factory data reset, kindly backup your data before proceeding with this step please as you will
lose every data on the phone's memory.
Please go to Settings > storage > Factory data reset > Reset phone."
I haven't done anything yet and I didn't notice the 2G issue you mentioned.
I also haven't got this issue for the last 48 hours but did encountered it twice (!!!) on Sunday while driving across the country.
I'll try having the Network on 3G only and see if that matters although the area I leave in is not with good 3G reception.
GSM is 2G
WCDMA is 3G
i use GSM only unless im using the net
I'm aware to the 2G-3G difference
I'm on WCDMA preferred so my phone tries to be on 3G.
My phone also suffers from the 3G<->H data connection jumps while the desire wasn't having any with the same provider (different SIM of course).
sorry, My bad !!
i understand what your saying now
I cant confirm much as my provider doesnt have 3g signals in my area
If i try to use 3g at my home, I have 0 bars thats why i always use 2g
I switched to 3G only (since I have most of the time 3G and surly wants it for the data rate).
I know I have on my way to work and back places with 2G only but I'll give it a try for the coming days and reply.
BTW, just few minutes ago, while having 3G active for sure (before the 3G only switch when it was still on 3G preferred) I couldn't make any phone call although I had 4-5 bars and data connection was running.
Two days ago I tried to change my sim.
Before I had a cutted microsim, now an original microsim and the issue is still present.
Yesterday I had this problem only in afternoon, not in morning and only where the switch from no network -> 2G -> 3G is very very frequent.
In all other times out from office I never had this issue.
I also changed SIM with no help, stayed in 3G network only with no help and observed that when such a network crash happened, GPS reception is also disconnected!
I had no coverage situations with the 3G only mode which recovered, but what we are facing is a network "crash".
Our situation was escalated to technical support of HTC after I wrote them all the data and they tried to solve it over the emails w/o success.
Same problem for me. I tried only 2G, 2G/3G, only 3G, but no way..same problem..i hope an update can solve this..
I just bought my new One S from T-Mobile yesterday and everything appeared to be okay but now I can barely get it to hold a signal. Forget throwing it on GSM only because it will have signal for a whole few seconds before dropping it. I also am having Wi-Fi issues as well. It just intermittently drops the connection there as well... Not a great start!
whether im imagining this or not im not sure, But for me it seems like, When the Network signal increases, the WiFi signal drops, And when the WiFi signal Increases, the Network signal drops...
ive been noticing this for over a week now, So it cant just be coincidence..
I dont think my (or our) handset is faulty, I just think theres a pretty big bug in the ROM, and no matter if you switch ROMs they all use the same base at the moment..
This phone has great potential. But HTC need to be listening to us and release some updates. !!
azzledazzle said:
whether im imagining this or not im not sure, But for me it seems like, When the Network signal increases, the WiFi signal drops, And when the WiFi signal Increases, the Network signal drops...
ive been noticing this for over a week now, So it cant just be coincidence..
I dont think my (or our) handset is faulty, I just think theres a pretty big bug in the ROM, and no matter if you switch ROMs they all use the same base at the moment..
This phone has great potential. But HTC need to be listening to us and release some updates. !!
Click to expand...
Click to collapse
I noticed the same exact issue last night. My phone will go to full signal before dropping whichever connection. I'm just glad this phone can handle staying on 4G without draining the battery like crazy although I can only imagine how much further it'd go with 2G.
Sent from my HTC VLE_U using xda premium
worms said:
I have an issue, when I'm on my office the network signal isn't strong so when my One S go to "NO NETWORK" after it don't go back to network.
(...) the only thing that work is shut down and restart (no fastboot).
Click to expand...
Click to collapse
Exactly the same here. But I had a different WIFI issue - WIFI won't drop but stay connected - even if I am far away off the AP.
killerm said:
Exactly the same here. But I had a different WIFI issue - WIFI won't drop but stay connected - even if I am far away off the AP.
Click to expand...
Click to collapse
that one is also a known bug.
On top of that, WiFi will sometimes stuck at "error" status with no ability to turn it on...
All probably related to the same network chip driver or "Radio"...
I have same network reception problem. When I am in a poor reception area it loose reception all of a sudden and takes a while before getting the signal back. I often toggle flight mode to force network detection. I also think the reception bars don't reflect reality; sometimes it seems I have good 3G reception but cannot surf the web. I fear it is a critical bug. The phone seems unable to handle correctly signal fluctuations and protocol changes (GSM, 3G, HSDPA).
I'm colletting more data about this problem.
First of all I don't have any wifi issue, or maybe I don't see this.
I have a modem with N standard and one with G standard and nothing of this have issue.
About the network issue in this days I never have, only when I'm in office and the signal suck a lot.
Q: Anyone that have Tmobile/mod rom with 1.70 RUU have this issue?
worms said:
I'm colletting more data about this problem.
First of all I don't have any wifi issue, or maybe I don't see this.
I have a modem with N standard and one with G standard and nothing of this have issue.
About the network issue in this days I never have, only when I'm in office and the signal suck a lot.
Q: Anyone that have Tmobile/mod rom with 1.70 RUU have this issue?
Click to expand...
Click to collapse
I don't have wifi issue at work with a powerful 802.11n network AP but experienced occasional fake/unstable/disconnect wifi at home with a poor AP which operates on no-one-knows-but-definitely-not-N network. I don't really bother too much cos I can always turn wifi off and on to reconnect.
In terms of 3G/H signal switching problem, yes, a bit annoy especially when playing online game on 3G but accessing internet is fine just need to sometimes wait a bit longer.
I am on international unbranded version in UK.
I've the same problem in France about 3G/2G and wifi on international unbranded version.

Data gone after going to a different city, anyone else?

Today I went from Houston, TX to Waco, TX and had a strong 3g signal in most places and the occasional lte. However, when I got to Waco, my signal dropped to absolutely no data whatsoever when I would normally have lte. I can call and text just fine, but data is gone. I've done countless reboots, airplane mode toggles, network mode switches, profile/prl updates, but nothing gets data back.
Has this happened to anyone before, or has anyone happened to be around Waco today and have the same thing happen?
Sent from my GT-N8013 using Tapatalk 2
I'm experiencing a similar issue in NYC with my data connections dropping constantly. Even though I know my issue is the phone itself as even my wifi will not stay connected. All of my connections may stay on for a few minutes, maybe even a half hour, but then the icon disappears and the connection is gone. Then it will come back, usually within 5 minutes, only to disappear again shortly after.
No clue what's going on, I'm running stock, haven't rooted. I did install the new update recently, but I'm fairly sure it was happening before that, I just assumed it was poor service from the hurricane damage tho.
If it wasn't for your wifi, I'd say it would have been from the hurricane.
The problem for me is that my wifi is fine, and I usually have a great signal is most places in Waco. I usually drop down to 3g in buildings or roam when I go below ground (for a class, etc), but I've never had an entire loss of signal like this. It could be possible Sprint is working on a tower here, but you'd think they'd have more than one tower to govern the data for the entire city.
I think if my data isn't back by tomorrow, I'm visiting a Sprint store to see what's up. Until then, I'm just glad I live on campus and my university has wifi all over the place.
Sent from my XT897 using Tapatalk 2
This is not entirely related, but I wanted to throw it in somewhere: yesterday I was in a different city, in a part of town that apparently has a very poor Sprint signal. I put my phone down, and when I picked it up 10 minutes later, it was SUPER hot, hotter than a phone of mine has ever been. It also drained around 15% battery in those 10 minutes! I guess it was from constantly trying to connect to the network, and I don't think it was even 3g.... But I've been in poor service areas and have never seen a phone get that hot before.
Well, I feel stupid. Apparently, when I was turning my GPS off with my toggles, I hit toggle mobile data on accident. Silly me.
Sent from my XT897 using Tapatalk 2

Won't reconnect to cecll network after dropped signal

Enjoying my new Nexus 5 and was previously using my HTC One that never had this issue. I have very poor T-mobile service in my neighborhood and I have a cell booster in my home. Problem is that since I switched to the N5 if I loose my cell signal for more than a minute or two it will not reconnect. I get the exclamation point in the notification shade saying it lost tmobile signal. 9 times out of 10 the only way to get signal again, even after driving into a better area, is to rescan all the networks again and select tmobile where it re-registers on the network. As of now I ahave to do this everytime I leave my home. Does anyone have a similar issue or a possible solution?
Lookatthemonkeys said:
Enjoying my new Nexus 5 and was previously using my HTC One that never had this issue. I have very poor T-mobile service in my neighborhood and I have a cell booster in my home. Problem is that since I switched to the N5 if I loose my cell signal for more than a minute or two it will not reconnect. I get the exclamation point in the notification shade saying it lost tmobile signal. 9 times out of 10 the only way to get signal again, even after driving into a better area, is to rescan all the networks again and select tmobile where it re-registers on the network. As of now I ahave to do this everytime I leave my home. Does anyone have a similar issue or a possible solution?
Click to expand...
Click to collapse
I have a similar issue, when my phone has low signal and disconnects from the network, it will reconnect and show i have signal strength, i can surf the internet, but cannot make calls or send texted messages, phone shows "cell network unavailable", if i reboot the phone or turn airplane mode on and off it reconnects properly.

[Q] Nexus 5 dropping signal randomly, reboot required to fix

My phone is dropping cellular signal without warning. Cycling airplane mode or cellular network mode does not fix it. Only rebooting the phone has succeeded in getting signal back. This problem started last night. Since then, I have experienced it three times.
Further info:
I've had the phone for a little over a year. I did a factory reset when I installed L. I am running stock.
Any idea what's wrong and how to fix it?
Rma
Outside warranty :-/
prnz said:
My phone is dropping cellular signal without warning. Cycling airplane mode or cellular network mode does not fix it. Only rebooting the phone has succeeded in getting signal back. This problem started last night. Since then, I have experienced it three times.
Further info:
I've had the phone for a little over a year. I did a factory reset when I installed L. I am running stock.
Any idea what's wrong and how to fix it?
Click to expand...
Click to collapse
Mine does it all the time on lollipop. I moved to a different state a few months back, where I was living in florida I didnt have the issue but when I moved across the country it started for me. I went to att after troubleshooting all I could and they informed me that they dont have a reliable lte network here...it exists but its weak and slow. So I set my cellular preference setting to 3g and since then it rarely disconnects or drops signal. When I go to an area that lte is good I switch it to lte and it holds fine till I get back home.

Xperia Z3 not recovering lost signal/data

I have this problem with my Z3. I commute to school by train and every now and then I lose signal because of tunnels etc. But the phone is having a hard time recovering signal. Sometimes I have to reboot. Sometimes theres the red X on the SIM icon but usally it's just that there's good signal strenght but no data connection. Other times a reboot doesn't solve it instantly and I'll just have to wait. Or I have to go and manually select my carrier (Tele 2, Sweden) but it doesn't work all the time either. So there's no consistent fix.
Anyone else experiencing the same problem? On my way home 2 stops before mine there's a tunnel where you always lose reception and sometimes I can't even recover it before I get of the train 10 minutes later in an area where you normally have full reception.
I've got a D6603, rooted .77 (PRFCreator). The problem started occuring before rooting. Can't remember if it was before updating to .77 (Had .77, downgraded for root then upgraded again). Carrier is Tele 2 in Sweden.
Info
lol1rfs said:
I have this problem with my Z3. I commute to school by train and every now and then I lose signal because of tunnels etc. But the phone is having a hard time recovering signal. Sometimes I have to reboot. Sometimes theres the red X on the SIM icon but usally it's just that there's good signal strenght but no data connection. Other times a reboot doesn't solve it instantly and I'll just have to wait. Or I have to go and manually select my carrier (Tele 2, Sweden) but it doesn't work all the time either. So there's no consistent fix.
Anyone else experiencing the same problem? On my way home 2 stops before mine there's a tunnel where you always lose reception and sometimes I can't even recover it before I get of the train 10 minutes later in an area where you normally have full reception.
I've got a D6603, rooted .77 (PRFCreator). The problem started occuring before rooting. Can't remember if it was before updating to .77 (Had .77, downgraded for root then upgraded again). Carrier is Tele 2 in Sweden.
Click to expand...
Click to collapse
u need to repair ur firmware phone by PC Companion to install fresh stock rom
it means u will lose root access but u have to do this to realize if thr s software problem or faulty hardware.
:good:
lol1rfs said:
I have this problem with my Z3. I commute to school by train and every now and then I lose signal because of tunnels etc. But the phone is having a hard time recovering signal. Sometimes I have to reboot. Sometimes theres the red X on the SIM icon but usally it's just that there's good signal strenght but no data connection. Other times a reboot doesn't solve it instantly and I'll just have to wait. Or I have to go and manually select my carrier (Tele 2, Sweden) but it doesn't work all the time either. So there's no consistent fix.
Anyone else experiencing the same problem? On my way home 2 stops before mine there's a tunnel where you always lose reception and sometimes I can't even recover it before I get of the train 10 minutes later in an area where you normally have full reception.
I've got a D6603, rooted .77 (PRFCreator). The problem started occuring before rooting. Can't remember if it was before updating to .77 (Had .77, downgraded for root then upgraded again). Carrier is Tele 2 in Sweden.
Click to expand...
Click to collapse
I also have this issue, when I switch to CM12, the signal back. I don't know why my D5563 can't get data traffic from stock ROM :crying:
I have the same issue but with calls. If my signal is low and I try calling someone no one can hear me and it drops. I am on Telus, stock generic firmware. Going to try reinstalling it once the files finish redownloading.

Categories

Resources