hello,
Got my first real problem on my nexus 5 after owning it from day one. I have my wifi on all the time, but lately and i think its after the 5.1.1 update, when i get to work and am out of my wifi range the signal has an exclamation mark next to it. I can receive text messages but data does not work, as i get no whats app and if i go to chrome it says you are offline. I then have to reboot and the display shows the H symbol next to the signal icon.
Any ideas ? Very frustrating, many thanks.
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Hi all,
I've looked around the forums and I haven't really seen anyone with this problem which worries me a little. I just upgraded to the nexus 5 for about a week and I've been noticing that the phone loses connection randomly even though I still see 1-2 bars on LTE. Even turning on wifi doesn't correct the problem. What's strange is that I will still be able to make phone calls, go on facebook, or web browse. As far as I know I can't get my outlook emails to push to my phone and when I swipe to the google now page on the left it says "no connection." Please let me know if anyone has seen this problem or have any type of solution to this. Thanks!
On certain ROMs, such as Cataclysm, my data signal goes away after disconnecting from the WiFi. But this has been happening on several other ROMs, too, and I can't seem to find the reason behind it. In case it matters, I'm using my phone on Sprint, data works fine with the stock ROM, and problem starting occurring more often after the 4.4.1 update. Any suggestions?
Sent from my Nexus 5 using XDA Premium 4 mobile app
What you described looks similar to my problem.
I’ve been flashing 4.4 and then 4.4.1 ROMs on my Nexus 5 since I’ve got it early November, but I have not updated bootloader and radio up until yesterday. This week being on Slim 4.4.2 beta 1.5 I couldn’t connect to mobile data even though I had 4 bars and it was showing 3G or H (no LTE here yet, at least for me). GPS was fixing my location on Google maps, but navigation was not able to recalculate the route and was not moving my position along the way. Only when I switched from navigation to map, it was showing me as moving accordingly. Maps also couldn’t search for the address I was looking for. Now I realize it was a data connection problem.
So I thought it’s because I’m using 4.4.2 ROM on 4.4 bootloader and radio. Yesterday I downloaded Google 4.4.2 factory image and fastboot flashed all (efrant, your guide is irreplaceable!), formatted cache, did a factory reset and all. I wanted to have 100% factory state device. What a surprise today morning, when I realized I have no mobile data. Orange 4 bars signal with 3G or H. No internet though. Rebooted – the same: max signal, no internet. I turned Airplane mode on and off. Signal is back and I have internet, but bars still stay orange. So I rebooted. No internet on full 4 orange bars. Airplane mode switch on and off – mobile data regained, yet still orange.
When I reached the office I turned on WiFi. Got strong WiFi connection, bars went white, both WiFi bars and mobile bars (in Quick Settings). I switched off WiFi – mobile data is not reconnecting, staying orange, showing 3G or H. Sometimes it’s coming back after few seconds, sometimes it requires switching Airplane mode on and off to bring it back.
WTHell?
I was never putting much attention to mobile data because at home and in office I’m on WiFi, and while driving I’m listening to audiobooks so I don’t see what’s going on with mobile data. Sometimes I take a train, and then I’m browsing xda – I don’t recall having connection issues in train up until recently. But what I recall now, for some time, when coming back home and turning on WiFi, email notifications were popping up immediately. Does it mean I had no mobile data and phone synced only after it had WiFi?
This is annoying and driving me mad. Do I have to fastboot flash 4.4 factory image to see if it’s gone on 4.4?
Any ideas what can I check before going through factory img flash again?
Does your data eventually kick in after a few minutes, or are you without data for an extended time after disconnecting wifi? I know with Cataclysm if you enable Smart Radio it takes some time for data to ramp up after disconnecting wifi, although I'm not sure about how other ROMs handle this.
I'm on full stock 4.4.2 now, just roorted with SuperSU 1.80, no mods at all. I wanted to check if it is related to custom ROMs or general.
It's random, after switching WiFi off, mobile data sometimes comes back after minute (rarely) but more often I need to switch Airplane mode on and off to bring internet back, but even this does not work all the time.
Mobile toogle shows 4 bars with 3G or H in orange colour (screen attached) when there's no data or there is data. Never goes white for mobile data (I remember it used to). Now it becomes white only after I switch on WiFi (2nd screen attached).
Hopefully it's not this but I've been seeing more and more people starting to experience it. Mine started acting up slowly and then now it's having the issue in the thread linked below.
http://forum.xda-developers.com/showthread.php?t=2525583
I've seen this thread, but my problem is different. I'm not getting the "emergency calls only" message. I can call or receive calls without problems. It's mobile data which can't reconect after switching off WiFi, even though mobile signal is strong - 4 bars and it's showing its on 3G or H. And Why it stays orange even after it finaly regains mobile data?
my nexus 5 is stock , the signal is fine i dont connect using wifi as i have un limited data. However I notice that a lot of the time if i leave my phone idle , i lose connection to google servers. ie my signal bar changes from white to red. Any ideas how to solve this if i two finger pull down i can see the red signal then see it change white.
if i leave the phone for an hour or so will do the same , so i keep missing out on emails. If i put the phone in airplane mode it sometimes solves the issue for a day or two but always comes back
Almost since I got my nexus 5 last year it has been loosing its connection about two times per day. It does this in three different ways.
1. total loss. The little outline of a triangle appears and a notification that I have lost my connection. Clicking the notification opens the manual selection of networks. I select the network and all is fine.
2. full connection with an exclamation mark. solves it self by waiting for a while.
3. full connection with H/3G but when trying to access the internet there is no connection. This one is really weird. The solution here is top open the quick settings, select flight mode, which greys out the connectivity triangle but keeps the H or 3G part white on top of the greyed out triangle that has a slash over it. About a minute later the H or 3G disappears and I can turn off aeroplane mode. This either restores the connection or jumps to problem one.
First I thought its a hardware problem, but since I don't want to part with my phone I never sent it back to google for fixing.
When android 5.1 was released I installed that manually and surprisingly did not have any problems at all after this. But then I went abroad and using the same sim connected to a local network in the country I went to. It took 4 tries to join one of those networks. When I then came home this problem started again.
My thought is that there is some setting that should be there that stayed from my trip. I have tried clearing all caches from the storage in settings and the dalvik cache. No difference. I'm not to keen on re-installing my phone again. So my question is, has this happened to anyone else? Did you solve it? Is there something I can do to remove all previous settings for the network to make it work again? Other suggestions?
This happens to me, at least 4 times a day for me, it has only been doing it since I installed 5.1 on my nexus 5, which was a brand new one from Google since I smashed my screen and they just gave me a new one, I'm in the UK btw, not sure where you are but it does take forever to connect to mobile network when I turn wifi off too.
I constantly lose connection at my house going from E to H+ to LTE throughout the day
Sent from my Nexus 5 using XDA Free mobile app
kieran_bondflashy said:
This happens to me, at least 4 times a day for me, it has only been doing it since I installed 5.1 on my nexus 5, which was a brand new one from Google since I smashed my screen and they just gave me a new one, I'm in the UK btw, not sure where you are but it does take forever to connect to mobile network when I turn wifi off too.
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I'm in Spain.
For me it happened before 5.1 as well. But 5.1 fixed it temporarily, until I travelled with my phone. Have you had to switch to another network with that phone?
For some reason when manually looking for a network it seems to be running on a timeout function because it takes me 60 seconds to get the list, always. This feels like a very antique solution, they should just populate the list as a network is found like wifi does it.
Hi
After I updated my nexus 5 (same problem in nexus 6) to Android marshmallow, there is an exclamation sign beside my wifi and celluar data icon which says the connection has no internet! But I have internet connection and its okay! I have know idea why its happening and how can I fix it.
I read an answer to this question (or similar) just a few hours ago - it had been puzzling me too. The answer was that the exclamation mark was showing that you're not connected to Google servers via your data connection (no idea why), but that answer did say that the exclamation mark disappears when you switch on wifi, which corresponds to my own experience. Is that what happens with you?
Thanks for your answer, but as I mentioned I have the problem both when I use wifi or celluar data. The sign just switches place depend on which one I'm using.
I have the same problem.
I know that when the phone has problems connecting to google servers this happens and this is very rare.
But after updating to Marshmallow when I connect to any wifi there is exclamation mark and also there says "Wifi connected, No internet"
Any idea???